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The Vacancy Main duties: 1. To process referrals received internally and externally in line with Llamau policies and procedures. 2. To offer a range of services, including one-to-one work with young people and family mediation. 3. To offer a range of services including family mediation and advice for young people and their parent/guardian 4. To contact family members as appropriate and facilitate initial information sessions with them. 5. To provide a telephone advice and support service for young people and family members. 6. To participate in a rota for outreach /. surgeries 7. To identify particular issues and concerns arising out of work with individual young people and pass on all relevant information to colleagues, Mediation Manager, Local Authority colleagues, and the Contracts and Quality Assurance Manager. 8. Participate in close and regular liaison with the Local Authority's Homelessness Section and Children's Services, particularly with regard to individual young people. 9. To work closely with other Mediation Workers and Advice / Homelessness Prevention Workers within the organisation to ensure consistency of service and provide cover as necessary. The Company At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality. 30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness. Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter. That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures. Our Values We are a values-led organisation which puts the people we support at the heart of the organisation. Our values mean that we can offer the highest quality support and empathy. Our values are: <ul> <li>We Respect</li> <li>We Listen</li> <li>We Encourage</li> <li>We Learn</li> <li>We Don't Give Up</li></ul>

Mediation & Homelessness Prevention Worker

The Vacancy FULL TIME - 37hrs Shift work - Early, Mid and Late This is an exciting role that supports people who find themselves homeless and in need of temporary accommodation. The ideal candidate will have experience in accessing the welfare system and maximising income, will have experience or knowledge of supporting people with co-occurring needs and can evidence this. A knowledge of safeguarding and raising safeguarding referrals is preferential. West Berkshire Homeless Service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role may require you to work flexibly across several sites </li> <li>This role may require you to work with clients on a one-to-one basis</li> <li>This role may require you to work nights and/or weekends</li> <li>This role may require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy PART TIME - 16hrs Mon, Weds, Fri - 08:30 start The Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you're looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps MAIN RESPONSIBILITIES <ul> <li>To provide a welcoming environment for people who are currently street homeless and those facing homelessness or who are living in unstable accommodation </li> <li>To assist local authority and partners to engage with people who are isolated and who find it difficult to engage with agencies</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To maintain the daily facilities including laundry, cleaning, and gardening </li> <li>To provide practical support to clients in accommodation</li> <li>To provide one-to-one support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently </li> <li>To support clients in trauma informed and psychologically informed ways </li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure </li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures </li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working </li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation </li></ul>ROLE REQUIREMENTS <ul> <li>This role requires an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written </li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting </li> <li>Good working knowledge of Microsoft Outlook, Excel and Word </li> <li>Confident and assertive manner </li> <li>Ability to self-motivate as you will work on your own </li> <li>Effective team working</li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations </li> <li>Have an interest and genuine concern for homelessness and related issues </li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients</li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system </li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

The Vacancy PART TIME - 25 hrs Mon, Tues, Thurs, Fri - 08:30 start The Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you're looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps MAIN RESPONSIBILITIES <ul> <li>To provide a welcoming environment for people who are currently street homeless and those facing homelessness or who are living in unstable accommodation </li> <li>To assist local authority and partners to engage with people who are isolated and who find it difficult to engage with agencies</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To maintain the daily facilities including laundry, cleaning, and gardening </li> <li>To provide practical support to clients in accommodation</li> <li>To provide one-to-one support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently </li> <li>To support clients in trauma informed and psychologically informed ways </li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure </li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures </li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working </li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation </li></ul>ROLE REQUIREMENTS <ul> <li>This role requires an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written </li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting </li> <li>Good working knowledge of Microsoft Outlook, Excel and Word </li> <li>Confident and assertive manner </li> <li>Ability to self-motivate as you will work on your own </li> <li>Effective team working</li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations </li> <li>Have an interest and genuine concern for homelessness and related issues </li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients</li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system </li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

The Vacancy FULL TIME - 37hrs Rolling rota - will be required to work some weekends and some bank holidays Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

The Vacancy FULL TIME - 37hrs Rolling rota - will be required to work some weekends and some bank holidays Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

<ul><li>Information_for_applicants</li><li>Our_values_in_action</li><li>HAPO_JD</li></ul>Please apply online by clicking the link below There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. Salary range <ul><li>£36,363 - £39,152 per year</li></ul>

Homeless Advice and Prevention Officer

<ul> <li>Employer: Wirral Metropolitan Borough Council</li> <li>Salary: £36,363 to £39,152 plus benefits.</li> <li>Location: Wirral, Mallory, 2 Alice Ker Square</li> <li>Contract: Temporary</li> <li>Working Pattern: Flexible Hours/Full Time</li> <li>Hours: 36 hours per week.</li> <li>DBS Check: No</li> <li>Closing Date: 23/11/2025 at 23:59</li> <li>Reference: R&amp;P/25/325871</li> </ul>There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How to apply Please apply online by clicking the link below

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1DF Salary: Grade 8, £36,363 - £40,777 per annum. 37 hours per week Temporary for two years We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: As part of the media relations team, you will be responsible for the day-to-day activity of the press office function, ensuring press enquiries are answered appropriately and senior officers/elected members are kept up to date with ongoing issues. You will help to develop the team's role as storytellers and reputation guardians, under the guidance of the senior media officer. You will have specific responsibility for the Community Safety Partnership and the council's homelessness service. Working directly with service areas you will proactively seek out opportunities to promote the work of the council and support the development of the council's brand and identity. You will help to support the development of the council's social media channels and will be expected to produce content in a range of formats. About you: The ideal candidate needs a successful track record in establishing positive working relationships and relevant experience of working in a press office / local government or equivalent environment. They must be confident dealing with reactive enquiries and advising senior colleagues. They should have an excellent understanding of how the media works and be politically astute. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The role is in the council's award-winning Public Relations team which is responsible for communicating with more than 300,000 residents through both traditional and digital channels, ensuring content is relevant, timely and targeted. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact James Illingworth at <a href="mailto:James.illingworth@wigan.gov.uk" target="_blank">James.illingworth@wigan.gov.uk</a> Interview dates: Week commencing 24th November 2025 This is a politically restricted role

Communications and marketing officer (Community Safety Partnership and Homelessness)

12 Months Maternity Cover Secondment for internal staff available We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Flexible working arrangements: We support hybrid working and believe that flexible arrangements help our employees thrive. In this role, you'll have the opportunity to work in a way that suits your lifestyle. The team primarily works from home, with some time required in our Reading office and undertaking meetings in the Reading area. About the role As the Homelessness Partnerships Officer, you will play a pivotal role in coordinating and enhancing services for single homeless households. Your responsibilities will include:<ul> <li>Service coordination: Support the delivery of Homelessness Support Services, including chairing the Access Panel and facilitating all its relevant functions and administration, to ensure services are responsive, effective, and aligned with local housing priorities. This includes managing all referrals and decisions on priorities for vacancies that arise.</li> <li>Casework and advocacy: Provide casework support and act as a single point of contact for internal and external partner services, working closely with case holding Homelessness Prevention Officers to effect positive supported housing referrals and outcomes for those approaching Homelessness Prevention Services.</li> <li>Partnership liaison and oversight: Ensure housing needs are represented in multi-agency forums such as MAPPA, MARAC, and Integrated Offender Management panels. Provide oversight and coordination rather than direct casework support.</li> <li>Emergency protocols: Support with the effective operation of the Severe Weather Emergency Protocol (SWEP), reviewing annually with stakeholders to align with national best practice.</li> <li>Service development: Support service reviews and improvement planning for all Access Panel functions and the development of effective case management systems and referral mechanisms for supported housing referrals.</li> <li>Commissioning and procurement: Contribute to the development of service specifications, support the assessment of contract bids/tenders.</li> <li>Stakeholder engagement: Support collaboration with internal teams and external partners - such as voluntary sector organisations, registered social landlords, and commissioned services - by contributing to the development of joint protocols and helping improve service outcomes.</li> <li>Data analysis and reporting: Support with the analysis of trends and performance data to inform service delivery and assist in preparing reports with insights and recommendations.</li> <li>Strategic input: Contribute to the Homelessness and Rough Sleeping Strategy and Action Plan.</li> <li>Quality assurance: Assist in monitoring service quality by carrying out client file checks, gathering feedback through service user consultations, and supporting unannounced provider visits.</li> </ul>What we're looking for<ul> <li>Experience in housing, homelessness services, or commissioned services.</li> <li>Strong project management and partnership working skills.</li> <li>Excellent communication, negotiation, and analytical abilities.</li> <li>Ability to assess and manage complex cases, partners, and influence service delivery.</li> <li>Knowledge of housing legislation, homelessness, and rough sleeping issues.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave.</li> <li>A wide range of flexible working opportunities</li> <li>Modern working environment at the Civic Offices in the heart of Reading</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing, and road tax.</li> </ul>To arrange a confidential discussion on this position please contact <a href="mailto:Verena.Hutcheson@reading.gov.uk" target="_blank">Verena.Hutcheson@reading.gov.uk</a> Closing Date: 23rd November 2025 Interview Date: 16th and 18th December 2025 Expected start date: Mid-March 2026 Interview Process: To be confirmed.

Homelessness Partnerships Officer

12 Months Maternity Cover Secondment for internal staff available We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Flexible working arrangements: We support hybrid working and believe that flexible arrangements help our employees thrive. In this role, you'll have the opportunity to work in a way that suits your lifestyle. The team primarily works from home, with some time required in our Reading office and undertaking meetings in the Reading area. About the role As the Homelessness Partnerships Officer, you will play a pivotal role in coordinating and enhancing services for single homeless households. Your responsibilities will include: <ul><li>Service coordination: Support the delivery of Homelessness Support Services, including chairing the Access Panel and facilitating all its relevant functions and administration, to ensure services are responsive, effective, and aligned with local housing priorities. This includes managing all referrals and decisions on priorities for vacancies that arise.</li><li>Casework and advocacy: Provide casework support and act as a single point of contact for internal and external partner services, working closely with case holding Homelessness Prevention Officers to effect positive supported housing referrals and outcomes for those approaching Homelessness Prevention Services.</li><li>Partnership liaison and oversight: Ensure housing needs are represented in multi-agency forums such as MAPPA, MARAC, and Integrated Offender Management panels. Provide oversight and coordination rather than direct casework support.</li><li>Emergency protocols: Support with the effective operation of the Severe Weather Emergency Protocol (SWEP), reviewing annually with stakeholders to align with national best practice.</li><li>Service development: Support service reviews and improvement planning for all Access Panel functions and the development of effective case management systems and referral mechanisms for supported housing referrals.</li><li>Commissioning and procurement: Contribute to the development of service specifications, support the assessment of contract bids/tenders.</li><li>Stakeholder engagement: Support collaboration with internal teams and external partners - such as voluntary sector organisations, registered social landlords, and commissioned services - by contributing to the development of joint protocols and helping improve service outcomes.</li><li>Data analysis and reporting: Support with the analysis of trends and performance data to inform service delivery and assist in preparing reports with insights and recommendations.</li><li>Strategic input: Contribute to the Homelessness and Rough Sleeping Strategy and Action Plan.</li><li>Quality assurance: Assist in monitoring service quality by carrying out client file checks, gathering feedback through service user consultations, and supporting unannounced provider visits.</li></ul>What we're looking for <ul><li>Experience in housing, homelessness services, or commissioned services.</li><li>Strong project management and partnership working skills.</li><li>Excellent communication, negotiation, and analytical abilities.</li><li>Ability to assess and manage complex cases, partners, and influence service delivery.</li><li>Knowledge of housing legislation, homelessness, and rough sleeping issues.</li></ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul><li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave.</li><li>A wide range of flexible working opportunities</li><li>Modern working environment at the Civic Offices in the heart of Reading</li><li>Local Government Pension Scheme (LGPS)</li><li>Life Assurance - three times your annual salary (for members of the LGPS)</li><li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li><li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li><li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing, and road tax.</li></ul>To arrange a confidential discussion on this position please contact <a href="mailto:Verena.Hutcheson@reading.gov.uk" target="_blank">Verena.Hutcheson@reading.gov.uk</a> Closing Date: 23rd November 2025 Interview Date: 16th and 18th December 2025 Expected start date: Mid-March 2026 Interview Process: To be confirmed. Salary range <ul><li>£39,152 - £44,075 per year</li></ul>

The Role The HOST Team is looking to recruit a committed and experienced Homelessness Officer to fill a vacancy within the Housing Options and Homelessness Service. This is a frontline role based in the HOST Complex Team, which supports single clients with complex needs who are homeless or at risk of homelessness. The successful candidate will be expected to work from the office, delivering face-to-face homelessness assessments and providing tailored housing advice and support. The role also requires flexibility to work in the community, including with hostel providers, health professionals, and other key partners. This is a fantastic opportunity to join a small, supportive team that values collaboration, shared responsibility, and high standards of customer care. The HOST Complex Team plays a vital role in preventing homelessness and helping vulnerable residents access safe and sustainable housing solutions. Purpose of the Role To provide a specialist homelessness prevention and housing options service to single clients with complex support needs. The postholder will carry out statutory homelessness assessments, issue s184 decision letters, and work collaboratively with internal and external partners to identify sustainable housing solutions. Key Responsibilities <ul> <li>Conduct statutory homelessness assessments in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.</li> <li>Issue legally compliant s184 decision letters and provide clear, written advice outlining housing options and next steps.</li> <li>Support vulnerable residents with complex needs including mental health, substance misuse, and offending history.</li> <li>Develop and agree housing pathways with clients, including referrals to supported accommodation and other housing options.</li> <li>Liaise with hostel providers, social care, probation, health services, and voluntary sector partners to coordinate support and placements.</li> <li>Represent the council at multi-agency meetings, including hospital discharge planning and case conferences.</li> <li>Maintain accurate, timely casework records and contribute to the achievement of HOST KPIs and service improvement targets.</li> <li>Support the delivery of homelessness prevention initiatives and participate in service development activities.</li></ul>Essential Experience and Knowledge <ul> <li>Demonstrable experience working in homelessness services or a closely related field.</li> <li>Strong understanding of housing legislation, homelessness duties, and prevention strategies.</li> <li>Experience issuing s184 decision letters and managing statutory casework.</li> <li>Familiarity with the Care Act, Equality Act, and safeguarding responsibilities.</li> <li>Experience supporting vulnerable individuals and managing complex cases.</li></ul>Skills and Attributes <ul> <li>Excellent communication skills - able to engage sensitively and effectively with clients and stakeholders.</li> <li>Strong negotiation and advocacy skills - able to broker housing solutions and navigate complex systems.</li> <li>Ability to work independently, manage a caseload, and meet deadlines.</li> <li>Flexibility to work across the community and adapt to changing service needs.</li> <li>Collaborative approach to team working and partnership engagement.</li> <li>IT proficiency, including use of case management systems and Microsoft Office.</li></ul>Training and Development Tower Hamlets is committed to the professional development of its staff. The successful candidate will benefit from: <ul> <li>Ongoing training and learning opportunities, including housing law, safeguarding, trauma-informed practice, and customer care.</li> <li>Access to internal and external development programmes.</li> <li>Support to progress within the Housing Options service and wider council.</li></ul>We believe that investing in our people is key to delivering excellent services. Staff are encouraged to take ownership of their development and contribute to a culture of continuous improvement. Working Environment <ul> <li>Based at the new Whitechapel award wining building, with excellent transport links.</li> <li>Will be required to work on-site and flexibly in the community as needed.</li> <li>Part of a small, supportive team that values collaboration, shared responsibility, and high standards of customer care.</li></ul>Values and Culture The postholder is expected to embody the council's TOWER values: <ul> <li>Together - working across boundaries and with partners to achieve the best outcomes.</li> <li>Open - transparent and inclusive in communication and decision-making.</li> <li>Willing - to challenge, innovate, and take accountability.</li> <li>Excellent - going the extra mile to deliver high-quality services.</li> <li>Respect - for all communities, recognising diversity and promoting inclusion.</li></ul>Apply Now If you are ready to make a meaningful impact and support residents through challenging times, we want to hear from you. For a confidential discussion, please contact Lade Olugbemi, Housing Options Manager - HOST at <a href="mailto:Lade.Olugbemi@towerhamlets.gov.uk" target="_blank">Lade.Olugbemi@towerhamlets.gov.uk</a>. or call on 07904 609 512 Our Benefits <ul> <li>Competitive salary.</li> <li>Local Government Pension Scheme membership.</li> <li>Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas.</li> <li>Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).</li> <li>Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.</li></ul>Benefits Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people. As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you. Salary range <ul><li>£42,264 - £44,235 per year</li></ul>

Housing & Homelessness - Housing Options Caseworker (HOST Complex Officer)

The Vacancy This role is with End Youth Homelessness Cymru, partnering charity of Llamau. Please apply through the link below and also send a covering letter to <a href="mailto:careers@llamau.org.uk" target="_blank">careers@llamau.org.uk</a> The treasurer is a trustee with a specific role on the board. The treasurer takes on specific duties agreed by the other trustees in a role description. There is an expectation that the Treasurer will hold a recognised financial professional qualification and be experienced ideally in both an operational and strategic capacity. The overall role of a treasurer is to utilise their professional knowledge and expertise to support EYHC's Board trustees to carry out their financial responsibilities ensuring EYHC's financial health and viability. We will also value the treasurer's input into wider operational discussions. The Company At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality. 30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness. Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter. That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures. Our Values We are a values-led organisation which puts the people we support at the heart of the organisation. Our values mean that we can offer the highest quality support and empathy. Our values are: <ul> <li>We Respect</li> <li>We Listen</li> <li>We Encourage</li> <li>We Learn</li> <li>We Don't Give Up</li></ul>

End Youth Homelessness Cymru - Treasurer

About Us Job Title: Homelessness Prevention &amp; Solutions Officer Contract Types: 2 permanent, 1 fixed term until 31/3/2028, 1 fixed term for 12 months. Salary: £38,976 - £47,229 per annum Location: Housing Customer Services Centre, 90 Putney Bridge Road, SW18 1HR Are you ready to take on a role where your work directly impacts lives? Join our dedicated team in Wandsworth and help prevent homelessness before it happens. We're looking for two passionate and proactive Homelessness Prevention &amp; SolutionsOfficers to support individuals and families at critical moments in their housing journey. We are a London borough providing a very busy statutory homelessness advice service who are looking to recruit a Prevention and Solution Officers to work with us. In this role you will work with all types of people who approach us as homeless or are about to be. They may have become street homeless, or perhaps an individual has been asked to leave home. Maybe someone is being evicted from their tenancy and cannot remain there any longer or you may find that a family must leave their home due to violence. In this role you will work proactively with individuals and families to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures set out for you to conduct your role effectively. Within the Prevention and Solutions Service, you will provide tailored advice and information to customers and provide interim accommodation where required. You will work within a hybrid model keeping a focus on the needs of our customers and supporting your work life balance. In addition to this, you will also provide an holistic approach and make the relevant referrals for clients who have complex needs that are not always immediately apparent. Your contribution and support will help those clients to stay in their current home or find a new home by delivery of key prevention techniques and options whilst managing expectations. You will enjoy partnership working, collaboration and have a keen motivation to meet objectives and importance of working towards targets. Whether someone is facing eviction, fleeing domestic violence, or sleeping rough, you'll be there to provide expert advice, practical solutions, and compassionate support. What You'll Be Doing <ul><li>Empowering people: Deliver tailored housing advice and create personalised housing plans that help people stay in their homes or find new ones.</li><li>Taking action: Provide interim accommodation when needed and issue statutory homelessness decisions in line with legislation.</li><li>Collaborating: Work closely with landlords, support services, and other agencies to resolve complex cases and prevent homelessness.</li><li>Managing cases: Own your caseload, conduct thorough assessments, and maintain accurate records using our IT systems.</li><li>Working flexibly: Enjoy a hybrid working model that supports your work-life balance </li></ul>About the role In this role, you will need to do the following: • Prevent and alleviate homelessness by providing housing advice and options to those who present as homeless. • Conduct and review homelessness needs assessments and complete personalised housing plans to help empower individuals to sustain and secure accommodation. • Work collaboratively with various stakeholders and manage expectations. • Demonstrate an excellent customer centred approach and participate in Duty rotas. • Be able to issue out statutory homelessness decision letters aligned with Homelessness legislation in a timely manner. • Ability to take on a caseload and manage this effectively. • Utilise IT systems to accurately update and record information. Essential Skills &amp; Experience <ul><li>Understanding of why people become homeless and how to prevent it.</li><li>Ability to interpret complex legislation and guidance.</li><li>Experience working in fast-paced, customer-facing environments.</li><li>Strong interpersonal and organisational skills.</li><li>Confidence in supporting people with complex needs.</li><li>Resilience and adaptability in challenging situations.</li></ul>Indicative Recruitment Timeline: <ul><li>Closing Date: Sunday 16th November 2025</li><li>Shortlisting: Week commencing 24th September 2025</li><li>Interview Date: To be confirmed</li><li>Test/Presentation: A written test will form part of the interview process</li></ul>We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

The Vacancy Permanent, Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're looking for a Homeless Support Officer to join our Temporary Accommodation team, to support in the day to day running of the temporary accommodation schemes, maintaining a good standard of temporary accommodation, provided for homeless families, single men and single women, sited at 3 separate locations. This is a varied role, working on a shift basis and your time can be spent offering practical support and advice to promote customer independence and development. You will support customers in life skills training sessions in both formal and informal settings. In this rewarding role, you will have the opportunity to work alongside and support a diverse range of customers, assisting them into long term independent accommodation, inspiring people to make positive changes, realise their full potential and lead a fulfilled life. Candidates for this role will have good communication skills and a working knowledge of IT and Microsoft Office applications. You will have confidence in challenging behaviour/resistance in others and have previous experience and knowledge of providing a support/befriending service and a basic understanding of the benefits system. You will undertake 'on the job training' to understand the business and carry out key tasks which includes domestic duties, cleaning and preparing properties to be let after they have been vacated; and storing belongings in line with legal responsibilities. You will be required to work on a shift basis for this role. Shifts include 8-4, 9-5, 10-5.30, 2pm-10pm and weekend working (a rolling rota of 1 in 6 weekends). The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. This role will be on Skylight terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Homeless Support Officer - Brindale

Salary: £31,537-£34,434 Pro RataGrade: HVacancy Hours: 18 Hours Per WeekContract Type: Permanent , Part-TimeLocation: Ryedale, North Yorkshire (with the ability to travel to other locations in North Yorkshire) If you are a self-motivated, compassionate, and resilient individual who want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you. As a Homeless Accommodation and Support Officer you will be working with clients in the locality to progress in resettlement accommodation. This client group will have a history of recurrent homelessness and need support to build on their skills to manage in their tenancy. You will carry a caseload of up to 15 people with multiple needs (some of which will be entrenched rough sleepers). You will provide a holistic and coordinated support for all customers, from first contact when they sign up for their accommodation, through to them move on into a long-term settled tenancy. You will be part of the Council's Housing Options team working alongside the Community Safety HUB, commissioned services, and local charities. The role will involve you working in a multi-agency setting, co-ordinating support on behalf of this client group to help them succeed in their accommodation. The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that. You will also have experience of working with people with multiple needs, knowledge of the current welfare system, private rented sector and understand the barriers to engagement. Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the clients. You need to be available to support the wider rough sleeper team to meet the needs of the client group. This may include working on tenancy readiness skills with small groups or offering one to one coaching for other clients open to the team. For further information about this please contact Emily Crowe at <a href="mailto:Emily.crowe@northyorks.gov.uk" target="_blank">Emily.crowe@northyorks.gov.uk</a> What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: <ul> <li>A local government pension scheme with 18.1% employer contribution</li> <li>Salary sacrifice schemes</li> <li>Employee discount benefits including shopping, supermarkets, gym discounts and more!</li> <li>Travel loans</li> <li>Health Assured - confidential help and support for your wellbeing</li> </ul>Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Key Dates:Closing date: 23/11/25Interviewing: WC 01/12/25 Key Documents: Job Description Total Rewards Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk Apply now

Homeless Accommodation and Support Officer

The Vacancy Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To learn how to assess clients, develop support plans, and manage risks</li> <li>To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures</li> <li>To encourage client's involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>To assist clients to maintain accommodation by encouraging payment of relevant charges</li> <li>To support clients to gain practical life skills</li> <li>To help maintain health and safety duties, ensuring clients and buildings are safe </li> <li>To maintain accurate records and ensuring these are stored in line with GDPR </li> <li>To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach </li> <li>To support clients in trauma informed and psychologically informed ways </li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure </li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures </li> <li>To provide basic first aid assistance until help arrives (full training is provided) </li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To carry out any other reasonable duties required in the interest of the organisation </li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require you to work flexibly across several sites </li></ul>EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE, AND SKILLS DESIRABLE CRITERIA <ul> <li>lived experience of homelessness or accessing services around substance use, mental ill-health or offending</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills </li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting </li> <li>Basic knowledge of Microsoft Outlook, Excel and Word </li> <li>Polite and assertive manner </li> <li>Ability to self-motivate as you will work on your own </li> <li>Collaborate well in a team </li> <li>Ability to respond calmly in a crisis </li> <li>Have an interest and genuine concern for homelessness and related issues </li></ul>SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT Payment: Paid on or around 25th of each month directly into your bank account Pension: Contributory pension with the Social Housing Pension Scheme Annual leave: 25 days increasing by one day per year to a maximum of 30 days, pro rata for part time. Bank holidays are in addition to this Probationary period: Six months for new employees Notice period: Four weeks Travel: Business mileage paid (HMRC rate) We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Trainee Homeless Recovery Worker

The Vacancy Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li></ul>EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE, AND SKILLS ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT Paid on or around 25th of each month directly into your bank account Contributory pension with the Social Housing Pension Scheme 25 days increasing by one day per year to a maximum of 30 days, pro rata for part time. Bank holidays are in addition to this Six months for new employees Four weeks Business mileage paid (HMRC rate) We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

About The Role Working Hours: 35 Hours Per Week Contract Type: Full-Time, Permanent Additional Payments: Essential Car Allowance Closing Date: 17 November 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (<a href="https://www.gov.uk/government/publications/dbs-code-of-practice" target="_blank">https://www.gov.uk/government/publications/dbs-code-of-practice</a>). We have a policy on the Employment of Ex-Offenders and it is available upon request. Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance. The role holder will coordinate and contribute to the provision of a high quality service to support service users and promote their independence ensuring service standards are achieved, maintained and improved. The role holder will contribute to the positive engagement of service users with support services provided by both statutory and voluntary agencies, ensuring that they are appropriately supported and able to contribute positively to the community. The role holder will assist with establishing and maintaining partnerships with a range of stakeholders and agencies in line with City Council policies and procedures. The Allocations Support Team consists of 14 support workers who work GM wide to source suitable emergency hotel accommodation for both families and single applicants. The team will provide support to both families and singles currently accommodated in B&amp;Bs and self-contained units of emergency accommodation. The team support service users to remove barriers to access accommodation through housing related support (HRS), in house TA, GMMH commissioned accommodation, capital leasing and RSAP. You will need to have a good understanding of what it takes to be a leader and effectively manage a team of support staff across a city and GM wide location. You will be required to work in a fast-paced environment, problem solving to identify placements for service users who we may struggle to find accommodation for, without multi professional working. You will need an excellent knowledge of safeguarding to ensure placements are suitable and remove barriers which can stop people accessing accommodation. You will need to have a good understanding of the different types of temporary accommodation accessible to applicants, and how we can work with services to negotiate placements. You will need to be able to demonstrate good partnership working with agencies such as Children's Services, Early Help, Schools, domestic violence organisations, ASBAT (Antisocial Behaviour Action Team), Neighbourhood Services, health, social care, and mental health services will be vital. You will be responsible for managing the support contract for the RSAP (rough sleeper accommodation programme) and NSAP (Next steps accommodation programme) properties MCC own and manage on behalf of registered social landlords. You will need to maintain excellent relationships with stake holders and registered social landlords to ensure applicants are sustaining their tenancies and if not, being responsive to resolve. You will be required to attend regular meetings with RSL with RSAP tenancies and commissioned partners to ensure all aspects of contractual agreements are being met. For an informal discussion, please contact the hiring manager, Sue Bee, at 07773576536 and [email protected] to arrange a convenient time to discuss the role. About the Candidate You will have a good understanding of Homelessness, the service objectives and priorities. You will ensure you are responsible for your own workload completing visits in a sensitive and timely manner to meet the needs of the service user. You will be able to take ownership for resolving problems and take the initiative to work on your own to address issues that may arise. You will be able to provide technical advice regarding the enforcement of relevant legislation adhering to relevant policies and procedures and working within set parameters. Complete incident reports and be able to report unusual circumstances or situations that may have a negative impact on the environment along with the well-being of residents, visitors and businesses. You must be able to maintain accurate records of investigations and inspections to ensure information produced can be relied upon to demonstrate performance and delivery. Display a personal commitment to continuous self-development and service improvement. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li> If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. </li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Homeless Lead Officer

Job summary About the team: The START Team work across Lambeth, Southwark, Croydon and Lewisham with rough sleepers who are experiencing severe and enduring mental illness.Many of our service users also present with other complex needs such as substance abuse, social exclusion and immigration issues. About the location: We are based at 190 Kennington Lane near Kennington and Vauxhall tube stations. We also have an office at Jeanette Wallace House in Central Croydon near the overground. We are starting a new service in Lewisham, site to be confirmed. These posts are fixed term contracts for 12 m in Lewisham. Main duties of the job About the role: We are looking for an enthusiastic and highly motivated Care Coordinator (Nurse/ Social worker or Occupational Therapist) to join our services in Southwark and also to our new team in Lewisham.You will be based within a multi-disciplinary Community Mental Health Team and will hold an allocated caseload of service users with mental illness, substance use and complex social care needs. This is a rare opportunity to come and experience working with the START Team. We would like to meet candidates who have some experience and passion for working with this population.You would be working in a highly-motivated community multi-disciplinary team. There will be opportunities and support for continuing professional development and to actively participate in quality innovations, research and audit. About us Benefits: We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer Some of our benefits are highlighted here: <ul> <li>Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.</li> <li>Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.</li> <li>Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes</li> <li>Car lease, our staff benefits from competitive deals to lease cars</li> <li>Accommodation, our staff benefits from keyworker housing available which is available on selected sites</li> <li>NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.</li> </ul>Other benefits include: <ul> <li>Counselling services</li> <li>Wellbeing events</li> <li>Long service awards</li> <li>Cycle to work scheme</li> <li>Season ticket loan</li> <li>Childcare vouchers</li> <li>Staff restaurants</li> </ul>We look forward to receiving your application. Job description Job responsibilities Your role will be to undertake assessments, CPA Care Co-ordination whilst providing on-going risk /assessment, planning, co-ordination and evaluation of care. You will have expertise in crisis and risk management, together with good communication skills. You will have a passion for working with excluded populations with multiple disadvantage using a relational model which prioritises engagement and pre-treatment. You will be skilled at working with and supporting our third sector colleagues. Job description Job responsibilities Your role will be to undertake assessments, CPA Care Co-ordination whilst providing on-going risk /assessment, planning, co-ordination and evaluation of care. You will have expertise in crisis and risk management, together with good communication skills. You will have a passion for working with excluded populations with multiple disadvantage using a relational model which prioritises engagement and pre-treatment. You will be skilled at working with and supporting our third sector colleagues. Person Specification Qualifications Essential <ul> <li>NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker</li> </ul> Experience Essential <ul> <li>oAt least 1 years' experience working in a mental health or homelessness setting</li> </ul> Knowledge Essential <ul> <li>Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service</li> <li>Knowledge of the principles of assertive outreach and of the issues relating to homelessness</li> <li>Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts).</li> <li>Applied knowledge of the principles of risk assessment and risk management</li> </ul> Skills and ablities Essential <ul> <li>Ability to use information technology systems to input and access data, use word processing systems and Email</li> <li>oAbility to communicate effectively verbally and in writing</li> </ul>Person Specification Qualifications Essential <ul> <li>NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker</li> </ul> Experience Essential <ul> <li>oAt least 1 years' experience working in a mental health or homelessness setting</li> </ul> Knowledge Essential <ul> <li>Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service</li> <li>Knowledge of the principles of assertive outreach and of the issues relating to homelessness</li> <li>Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts).</li> <li>Applied knowledge of the principles of risk assessment and risk management</li> </ul> Skills and ablities Essential <ul> <li>Ability to use information technology systems to input and access data, use word processing systems and Email</li> <li>oAbility to communicate effectively verbally and in writing</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name South London and Maudsley NHS Foundation Trust Address 190 Kennington Lane, SE11 5DL London SE11 5DL Employer's website

Care Co-ordinator - Homeless Mental Health

Job Description <ul><li>Suffolk County Council</li><li>Address: Landmark House, Ipswich, Suffolk IP1 5PB - Hybrid</li><li>Salary: £34,434 - £40,777 per annum (pro rata for part time)</li><li>Hours: 37 hours per week</li><li>Contract: Fixed Term or Secondment (12 months)</li></ul>We are focused on making a meaningful difference to children, young people and their families across Suffolk. If you share the same care, support, and dedication as we do, join our Multi Agency Safeguarding Hub (MASH) Team as a MASH Practitioner (Homelessness Specialist). Reimagine the possibilities Your role and responsibilities As part of Suffolk's Multi-Agency Safeguarding Hub (MASH), you will: <ul><li>Support Multi-Agency Collaboration: Contribute to the effective functioning of the multi-agency team, strengthening interagency partnerships across Suffolk with key stakeholders including health, police, Early Help, probation, education, and housing services.</li><li>Homelessness Assessments: Conduct joint homelessness assessments for 16- and 17-year-olds in collaboration with housing authorities.</li><li>Information Gathering and Decision Making: Collect and analyse information from partner agencies to support safeguarding decisions, under the supervision of a Consultant Social Worker.</li><li>Direct Engagement with Families: Communicate with children, young people, parents, and carers where concerns have been raised. Apply Suffolk Safeguarding Partnership (SSP) thresholds to determine appropriate responses and interventions.</li><li>Safeguarding and Risk Identification: Identify risks and safeguarding concerns, escalating them immediately in line with established protocols.</li><li>Liaison with Housing Services: Build and maintain effective working relationships with housing authorities to support vulnerable young people.</li></ul>Working in Suffolk MASH provides employees with an opportunity to contribute to decisions that make a real difference to vulnerable children. The work is rewarding and fast-paced but can be also stressful at times, so a degree of emotional resilience is required to effectively manage the challenges of this working environment. You will need experience of signposting support to children and families or similar. You can view a full list of requirements in the Job and Person Profile (JPP). If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We'd appreciate the opportunity to consider your application. What we offer <ul><li>Be at the Forefront of Innovation: Play a key role in the ongoing development of Suffolk's Multi-Agency Safeguarding Hub (MASH), contributing to pioneering approaches in safeguarding practice.</li><li>Professional Growth: Gain valuable experience and expertise in multi-agency working and early intervention, enhancing your professional development in a collaborative environment.</li><li>Broaden Your Safeguarding Knowledge: Benefit from opportunities to deepen your understanding and skills in safeguarding across both Children and Young People's Services and Adult and Community Services.</li></ul>About the Team Suffolk's Multi-Agency Safeguarding Hub (MASH) brings together key agencies and their data into a secure, co-located unit focused on assessment, research, and decision-making. It acts as the first point of contact for new referrals to Children's Social Care and safeguarding concerns for Adults at Risk of Abuse. The MASH team conducts initial risk assessments and triages service requests in line with agreed referral and service thresholds. This collaborative approach ensures timely and informed safeguarding decisions for children, young people, and vulnerable adults. This post supports the work of the multi-agency team, building on strong interagency collaboration across Suffolk. You will work closely with professionals from health, police, Early Help, probation, education, and housing to deliver effective safeguarding responses. Working in Suffolk MASH offers a unique opportunity to make a real difference in the lives of vulnerable children and adults. While the role is fast paced, it is also highly rewarding. Emotional resilience is essential to navigate the challenges of this dynamic environment. Empowering Everyone We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Ibilola Badru for a casual conversation. You can reach them by calling 01473 265869 or emailing<a href="mailto:Ibilola.Badru@suffolk.gov.uk" target="_blank">Ibilola.Badru@suffolk.gov.uk</a> If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (docx) Step 2 - Click 'Apply Now' to start your online application. Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. <ol><li>Describe a time when you worked collaboratively with professionals from different agencies (e.g., health, police, education, housing) to safeguard a child or vulnerable adult. What was your approach and what was the outcome?</li><li>Tell us about a situation where you identified a safeguarding concern. How did you escalate the issue and what steps did you take to ensure the safety of those involved?</li><li>Describe your experience of working with young people presenting as homeless or at threat of homelessness. How did you build relationships with partners/housing authorities to support positive outcomes?</li><li>Working in MASH can be fast-paced and stressful. Can you describe a time when you had to manage competing priorities or a challenging workload? How did you maintain your emotional resilience?</li></ol> We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing <a href="mailto:recruitment@suffolk.gov.uk" target="_blank">recruitment@suffolk.gov.uk</a>or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 17 November 2025 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid About Us As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you'll enjoy: <ul> <li>up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days</li> <li>membership of a competitive Local Government Pension Scheme (LGPS)</li> <li>travel, lifestyle, health and wellbeing benefits</li> <li>performance-related annual pay progression, in addition to an annual cost-of-living pay increase</li> <li>training and encouragement to expand your knowledge</li> <li>a variety of career development opportunities across our organisation</li> <li>diverse and active staff networks</li> <li>flexible working options, with the right to request flexible working from your first day</li></ul>Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

MASH Practitioner (Homelessness Specialist)

Job Title: Homeless/ Ex Offender Support Worker Job Location: B70 0AJ West Bromwich Salary: £13.24 per hour Contract type: Permanent &amp; Bank Working hours: 35 hours per week &amp; Bank Shift Patterns - 7am-3pm or 1pm -9pm. Working 5 days out of 7 which include bank holidays and weekends. About the role Chapter House is a 24-hour supported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. This is a residential scheme which offers choices and chances to those who are homeless and may be ex-offenders. To do this you need to be enthusiastic, confident and non-judgemental. To ensure the health and well-being of clients through managing health &amp; safety, fire safety, safeguarding issues, managing risk effectively and working in partnership with the county council`s preferred support provider. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you We are currently looking to recruit a full-time support worker who has previous experience working knowledge of the criminal justice system and services for homeless and ex-offenders. Must have excellent communication skills when working with vulnerable people and want to make a difference. A good team player who can work well under pressure. Ideally have 1 years` experience supporting vulnerable people within a housing or community setting, knowledge of the criminal justice system, knowledge of housing sector, in particular supported housing, and housing benefits. Clear understanding of managing risk of harm and risk of re-offending, the ability to offer advice and guidance, ability to provide practical support that meets clients` needs and the ability to respond to a crisis whist remaining calm. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>Trust based flexible working and supportive and friendly teams</li><li>20 days annual holiday entitlement, increasing to 22 days</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Homeless/ Ex offender Support Worker

Job description We are recruiting a Homelessness Prevention Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term until December 2027 Location: Ty Penallta Team: Housing Solutions - Housing Advice Centre This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. An exciting opportunity has arisen to join the team in the role of Homelessness Prevention Officer. We are seeking someone who is passionate about homelessness and housing and can manage a case load. You will be solutions focused to support us in achieving prevention outcomes. The post holder will provide a first response service to all phone enquiries and visitors to the Housing Advice Centre in relation to their actual or potential homelessness situation. You will provide practical advice on seeking a sustainable housing solution through the assessment of the client's homelessness (actual or threatened) status. For the role, we ask that you have: <ul> <li>A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales, for example, NVQ2 Administration, GCSEs Grade A*-C.</li> <li>A working knowledge of the local housing market, the private rented sector and the standards of private rented accommodation.</li> <li>Proven experience of working in a busy office environment involving direct contact with the public.</li> </ul> - We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O'Connor on 01443 873552 or email <a href="mailto:oconns@caerphilly.gov.uk" target="_blank">oconns@caerphilly.gov.uk</a> . Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.

Homelessness Prevention Officer

We are recruiting a Homelessness Prevention Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term until December 2027 Location: Ty Penallta Team: Housing Solutions - Housing Advice Centre This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. An exciting opportunity has arisen to join the team in the role of Homelessness Prevention Officer. We are seeking someone who is passionate about homelessness and housing and can manage a case load. You will be solutions focused to support us in achieving prevention outcomes. The post holder will provide a first response service to all phone enquiries and visitors to the Housing Advice Centre in relation to their actual or potential homelessness situation. You will provide practical advice on seeking a sustainable housing solution through the assessment of the client's homelessness (actual or threatened) status. For the role, we ask that you have: <ul><li>A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales, for example, NVQ2 Administration, GCSEs Grade A*-C.</li><li>A working knowledge of the local housing market, the private rented sector and the standards of private rented accommodation.</li><li>Proven experience of working in a busy office environment involving direct contact with the public.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O'Connor on 01443 873552 or email <a href="mailto:oconns@caerphilly.gov.uk" target="_blank">oconns@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information. Salary range <ul><li>£28,598 - £31,022 per year</li></ul>

Position reference: 50144159 / 50144161 / 50144163 / 50144160 / 50144164 - 758549 Directorate: Public Health &amp; Communities | Service: Healthier Communities Salary : £35,412 - £38,220 Working Arrangements : Standard office hours Monday to Thursday (09:00-17:00) and Friday (09:00-16:30), You will be on a standby rota covering out of hours from 6pm to 6am all day Saturday Sunday and Bank Holidays on rotation. Hours per week : 37 Contract type: Permanent We are happy to talk flexible working arrangements with you, please get in touch . See our range of Employee Rewards: Closing date : 14/11/2025 a t 23:59 The successful candidate will be required to speak English to an appropriate standard. The successful candidate will be required to be available outside of services normal working hours as part of a standby rota to respond to out of hours service needs. A standardised standby payment will be made in respect of these duties. This post requires a Basic Criminal Record Check Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker. Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements, and you should therefore seek advice from the relevant Pensions Authority. At Barnsley Council you can start a career that makes a real difference to people's lives, helping our council and residents to be the best they can be. We're an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills. There's so much happening in our thriving borough, and now's the perfect time to join our excellent Healthier Communities team as we work to make Barnsley the place of possibilities. <ul> <li> We're an award-winning team and one of the biggest employers in the borough supporting around 243,000 people. </li> <li> Working at Barnsley Council means being part of a team that makes a real difference to people's lives, where you can develop the skills you need to make change happen. </li> <li> If you join the team you'll receive great pay alongside an excellent pension scheme. With flexible working we'll also support your work/life balance, helping you to adjust your hours and take time off when you need it. </li> <li> We'll help you to develop your career and grow your skills with opportunities for training and development. </li> <li> There's so much happening in our thriving borough and your talent and skills will help us make . </li> <li> Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley. </li> </ul> About the Post: 3 * Full time posts, Homeless Prevention Officer - Community based 1 *Full time post, Homeless Prevention Officer - Domestic Abuse 1 * Full time post, Homeless Prevention Officer - Hospital discharge We are seeking dedicated and enthusiastic individuals who are committed to preventing homelessness to join our Housing Options Team. The role will involve providing a comprehensive, customer focussed housing options service to enable the Council to prevent homelessness and meet its statutory duties. You will work as part of a busy team, managing a varied caseload and working across partners to find innovate ways to prevent homelessness. A key part of the role is assessing customers in line with the relevant legislation and supporting people to resolve their housing issues. You will be required to work with a range of customers both face to face and over the phone, providing appropriate advice and assistance, in addition to undertaking enquires with landlords, families and other professionals. There will be a strong focus on preventing homelessness, partnership working and delivering a high-quality customer service. You will require strong communication skills both verbally and in writing and have working knowledge of homelessness and other relevant legislation. You will be an excellent team player with the ability to work under pressure and to tight deadlines. Experience of casework and advocacy is essential. A level 4 qualification or relevant experience is essential for the post. 3 * Full time posts, Homeless Prevention Officer - Community based As a team we are re- focusing our work on the prevention of homelessness, working in partnership to address the underlying causes of homelessness, and ensuring that people either remain in their own homes, move in a managed way or resettle successfully into the community. To do this we need to ensure that we can identify the risk of homelessness early, by working within our communities. These posts will be based the main office in Barnsley town centre but will spend most of their time in community venues covering specific geographical wards. The aim of the posts is to undertake proactive work with communities and partners to identify the risk of homelessness at the earliest opportunity. You will have the ability to work on your own initiative, be able to build positive relationship with partners and communities, can undertake assessment and give high quality housing advice as well as identify wider issues and make appropriate referrals You will carry a varied caseload of customers and may be expected to cover duty. 1* FTE Homeless Prevention Officer - Domestic Abuse Domestic abuse can drive and cause homelessness and people experiencing this need to be able to access the right support and advice to keep them and their families safe. This post will be based in the main office in Barnsley town centre but will also be working in other locations across Barnsley. In this post you will collaborate with key partners, but especially the commissioned provider for domestic abuse in Barnsley - IDAS. The post will carry a caseload and will provide support and advice around housing and domestic abuse, exploring all options through a thorough assessment and risk management process. You will need to be able to work on our own initiative and be able to manage a sensitive and complex caseload. 1* Homeless Prevention officer - Hospital discharge Another area which can lead to homelessness is hospital discharge. We want to strengthen the pathways and identify the risk of homelessness at the earliest possible stage to start assessment and planning and reduce bed blocking due to housing issues. This post will work with people who are currently on the ward or frequenting A&amp;E due to housing issues and work with partners to try and ensure they have suitable, appropriate accommodation, and prevent re-admission. The post will be based in the Barnsley, town centre office, but will also spend time in hospital settings, working alongside discharge teams. You will need to work on your own initiative, be able to carry a complex caseload and work in partnership to resolve problems and barriers facing customers. Please use the documents below to help support you with your application form. Job Profile: Vacancy Exposure Profile: Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria. We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities. We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know. CV's are not accepted for this role. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances" Let's stay connected, follow us on social media: Apply now

38 Homelessness Jobs in United Kingdom