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About The Service Homeless Advice Officer based at the Housing Options Service. The Housing Options Service provides advice and assistance to those who are in housing need in Cardiff. About the job An exciting opportunity has arisen for a committed individual to work with the Housing Options Service. The key objective will be to provide support to the Housing Options Service who provide help to clients who are homeless or at risk of becoming homeless. The post holder will be required to undertake a variety of jobs within the service including assisting the role of the Housing Officers by providing advice and assistance at first point of contact, with a view to progressing homeless assistance to vulnerable clients. This will include processing homeless applications, providing advice and assistance, answering queries, and providing homeless administrative support to the role of the Housing Officer. What We Are Looking For From You The post holder will be expected to have excellent communication and team working skills, have the ability to self-motivate, and manage their time effectively in a very busy and challenging environment. Experience of working with the public will be an advantage. Additional information This post is temporary until 31/03/2026. Internal candidates who wish to apply for this post on secondment should obtain permission before applying by completing form SEC1 (4.C.081).Only the following can approve applications: the relevant Director / Assistant Director / Chief Officer or Senior Nominated Officer, who is not on a scale lower than PG2, or, in the case of school staff, the Headteacher / Governing Body. This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. Applications are welcome in Welsh and English. Welsh applications will not be treated less favourably than English applications. The interview process for this role will be conducted on a virtual basis using an appropriate online platform. If you have any concerns about your ability to take part in a virtual interview process, or would like to have an informal chat about this role before applying, please contact Fred Jones on 02920 570 750. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. The Council does not accept CVs. When completing the supporting information section on your application, make sure you refer to the below on our website: Important information that needs to be read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description / Person Specification </li> </ul>

HOMELESS ADVICE OFFICER

About the role: To carry out visits to those living in Temporary Accommodation throughout Powys and gather their views and to determine from their perspective what the homeless service does well and identify areas for improvement and issues that if not addressed may have an adverse impact on that households ability to secure settled accommodation. About you: Excellent customer care attitude. Competent user of IT systems &amp; packages. Excellent administrative and numeracy skills. Good written and oral skills. What you will do: Comprehensively gather the views of homeless clients currently in temporary accommodation regarding the quality of the homeless service provided. Actively engage with homeless clients currently in temporary accommodation through a differentiated approach of home visits and telephone calls to maximise the breadth of service user feedback. Prepare performance reports, presentations and briefings for other colleagues, Elected Members, service users and other stakeholders, as appropriate, and to promote awareness of the service user feedback framework Promptly raise any concerns with the relevant Interim Accommodation Officer identified during a home visit regarding homeless clients who may need specialist support and assistance to help them to live independently and move on to appropriate permanent accommodation. Promptly inform the relevant Interim Accommodation Officer of any non-access in relation to planned home visits Contribute positively to the Council fulfilling its statutory duties with regard to homelessness, in full accordance with all relevant and current legislation and guidance. If you have any questions about the role, please contact: Adrian Andrew (Rapid Rehousing Manager) <a href="mailto:adrian.andrew@powys.gov.uk" target="_blank">adrian.andrew@powys.gov.uk</a> / 01597 826882 There is no DBS Check requirement for this position

Homeless Client Feedback Project Worker

37 hours per week Do you have the desire to lead Housing and Homelessness Services for Bridgend County Borough Council? Bridgend County Borough has a diverse geography, with beautiful valleys in the north to the 12.5 miles of coastline and beaches to the south. The M4 runs right through the centre of the county borough, and we have main-line rail links to Cardiff and London to the east, and Swansea in the west. As Group Manager, Housing and Homelessness Services, you will have strategic management responsibility for all services delivered across the Housing Service. You will use your experience to oversee and manage the housing and homelessness service, oversee the planning and delivery of housing support services, and plan and manage the development of a service that can meet the current and future housing service requirements in Bridgend. You'll be an energetic and enthusiastic leader who is confident in providing guidance to senior politicians &amp; managers. A key player in the Council's senior management team you will be required to develop and maintain positive relationships with internal services and the many strategic partners that the Council has. For further information contact Emma Griffiths (<a href="mailto:Emma.Griffiths@bridgend.gov.uk" target="_blank">Emma.Griffiths@bridgend.gov.uk</a>) The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Under the provisions of the Local Government and Housing Act 1989 this post is designated as politically restricted. Closing Date: 24 September 2025 Shortlisting Date: 26 September 2025 Interview Date: 03 October 2025 Benefits to working at Bridgend County Borough Council Job Description &amp; Person Specification

3 Homelessness Jobs in Wales