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Housing Operations Manager Salary circa £50,000 per annum depending on skills and experience. Permanent and 6-month Fixed Term opportunities Bishop Stortford covering your patch across Hertfordshire and Essex. Home, a place where you belong Are you an experienced housing professional who leads and inspires? Join us to manage a diverse housing portfolio across our Central region delivering rented, leasehold and supported housing services. You'll ensure regulatory compliance, operational excellence and outstanding customer outcomes while shaping strategy and leading high-performing teams to achieve real impact. If you're ready to step into a role with real scope, this could be your switch moment. What you'll do <ul><li> Lead and support Service Managers and Housing Managers and their team performance across rented, leasehold and supported housing </li><li> Manage your own housing portfolio ensuring compliance with legal and regulatory standards and internal policies </li><li> Drive operational efficiency, including rent collection, void management, tenancy sustainment and continuous improvement across all service strands </li><li> Monitor KPIs, performance and budgets, making data-driven decisions to improve services </li><li> Build strong relationships with colleagues, customers and stakeholders to support our strategic objectives </li></ul>Why join us You'll join a team that's collaborative, experienced and genuinely supportive - our colleagues make a real difference here. You'll have the freedom to shape your role, grow your skills, influence outcomes for our customers and make a real impact. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li> Significant experience managing housing services in rented, leasehold and supported settings. You'll ideally have - or be working towards CiH Level 4 too. </li><li> Proven leadership skills and a track record of developing brilliant teams and ensuring a high-performance culture with measurable outcomes </li><li> Knowledge of housing regulations and compliance requirements </li><li> Ability to manage budgets, interpret financial data and make commercial decisions </li><li> Excellent communication, coaching, negotiation and conflict resolution skills </li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The Practical bits <ul><li> You'll manage your own diary and we're open to agree a working pattern with you. </li><li> We typically work on a hybrid basis with 2 days per week in our local services or out in our communities, with the rest from home. As you're covering a large geographical patch there will be a fair bit of travel to our services and teams. </li><li> You need an Enhanced with barring list DBS check (we pay) </li><li> You need to be able to drive and have access to your own vehicle insured for business purposes (on the job mileage? We've got you covered!) </li></ul>What's in it for you? <ul><li> 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year </li><li> 2 paid volunteering days each year </li><li> Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more </li><li> Matching pension contribution (up to 7% and life insurance of 3x basic salary) </li><li> 800 discounts on shops, holidays, days out, tech and more </li></ul>Find out more Click APPLY NOW to see our Operations Manager Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Operations Manager

Detailed job description and main responsibilities Please refer to Job description and personal specification for outline of skills, knowledge and experience required. Person specification Education/Qualification Essential criteria <ul><li>Educated to Masters level or equivalent combination of degree and post graduate clinical or professional qualifications, management training and experience</li><li>Can evidence recent and on-going personal development activity</li><li>Has broad knowledge of current NHS and Social Care policy and context for Neighbourhood Health</li><li>Has specific in-depth knowledge of the challenges facing health and social care</li></ul>Desirable criteria <ul><li>Management qualification/ Quality Improvement training / projects &amp; programmes</li><li>Health/ Social care qualification</li><li>Registration of a professional body</li></ul>Experience Essential criteria <ul><li>Proven ability to build relationships and foster collaboration across multiple organisations</li><li>Significant experience of working within health or social care including health, mental health</li><li>Experience of working in complex systems and change environments</li><li>Patient and public engagement</li><li>Project management working with clinical / social services</li></ul>Desirable criteria <ul><li>Evidence of working to tackle health inequalities with measurable impact including building working relationships with the voluntary/community sector</li></ul>Skills &amp; Knowledge Essential criteria <ul><li>Substantial experience of working as a senior manager or clinical professional at a senior level.</li><li>Specialist understanding of place-based care, integrated working, and the Neighbourhood health agenda</li><li>Ability to engage with local communities and understand population health needs and outcomes</li><li>Handling complex, sensitive, or contentious information.</li><li>Significant experience in leading change management initiatives</li><li>Knowledge of the local population and geography</li><li>Strong IT skills including Microsoft Office, Teams, able to manipulate, interpret and communicate complex data sets to all audiences</li><li>Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.</li><li>Equality, Diversity and Inclusion agenda and strategy</li><li>Ability to interpret complex information and make decisions with significant consequences.</li><li>High-level problem-solving and strategic planning</li><li>Responsibility for developing and implementing policies and procedures that impact across services.</li><li>Organisation development, ability to enthuse and lead virtual teams 'team of teams' across organisational boundaries, impacting on service delivery and outcomes for patients and citizens.</li></ul>Desirable criteria <ul><li>Demonstrated Research skills</li></ul>Key Attributes Essential criteria <ul><li>Operates with a high degree of autonomy, setting strategic direction within broad organisational policies.</li><li>Leadership, vision, strategic thinking, and planning with highly developed political skills.</li><li>Ability to demonstrate a high level of expertise in providing senior leadership.</li><li>Experience of leading on the development of business cases</li><li>Experience of teaching, training and/or clinical and professional supervision</li></ul>Due to high application volumes, this vacancy may close before the advertised date. Please apply promptly if you meet the Person Specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date-please check your email regularly. CLCH Commitment to Equality, Diversity, and Inclusion CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities. As a Disability Confident employer, we pledge to: • Guarantee an interview to all disabled applicants who meet the essential criteria for a role. • Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process. • Challenge misconceptions about disability and foster an inclusive culture for everyone. We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you. Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers This vacancy may close early if it receives a high number of applications. Please complete and submit your applications on time to avoid disappointment. Documents to download <ul> <li> Neighbourhood Manager (PDF, 412.2KB) </li> <li> Functional Requirements (PDF, 439.8KB) </li> <li> CLCH Trust Values (PDF, 893.3KB) </li> </ul>

Neighbourhood Manager

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager - Litslade Farm About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Litslade Farm is a learning disability residential care home that supports 8 people with various complex needs. We support people who are Non-Verbal, require nutrition, hydration and medication via a PEG tube, diabetics who require insulin injections, stoma care, hoisting and full personal care. This is a fast-paced scheme that requires an enthusiastic and energetic individual to manage and thrive. The scheme offers 24-hour care with 7 AM staff and 7 PM staff and 4 waking night staff. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support, a full UK driving licence and access to a vehicle. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

The vacancy Full time (37 hours per week) Permanent We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li>We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 icluding car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

The vacancy Permanent Full time (37 hours per week) We are looking for a self-motivated individual, preferably with Housing Management experience to manage safeguarding and complex anti-social behaviour (ASB) cases, ensuring a strong customer focus at all times. What you will be doing: • Managing all safeguarding and complex ASB cases for the Home Team, ensuring legislation is followed and focusing on long term solutions. • Managing cases where a greater focus or intervention is required. • Working alongside the generic Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. • Working closely with internal and external partners to ensure a seamless and wholistic offering to customers. • Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. We'd love to meet someone with: • Excellent customer service skills putting the customer at the heart of what we do • Good problem-solving, negotiation and influencing skills • Strong communication skills, both written and verbal • Excellent time management and organisational skills • Experience of working in partnership with internal teams and external organisations to achieve shared goals Amongst what we offer you is: • A competitive salary of £35,000 (inclusive of essential car user allowance) • 28 days holiday PLUS Bank Holidays • A generous contributory pension scheme • Private health care • Free life assurance • Access to an extensive suite of wellbeing services and tools including a digital gym • Opportunities for learning and development • Discounted gym membership • Retail discount scheme Please note the successful candidate will need to complete a Basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer - Complex Case Team

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator at the Hertfordshire who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You will be joining our Opiate team, based in Stevenage. Where: Stevenage Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35* Contract Type: Permanent Allowances: Outer Fringe £694.25 (paid pro rata) *Full -time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li><li>Knowledge of local services and geography.</li><li>A full driving licence and access to own transport is desirable</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer Fringe (£694.25) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Pinder Chaggar | <a href="mailto:pinder.chaggar@cgl.org.uk" target="_blank">pinder.chaggar@cgl.org.uk</a> | 07881335193 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Reach for Remarkable Job Title: Accommodation Clerk Manager Location: RAF Northolt, UB5 6NG Salary: £27,759 per annum | Full-time | Monday-Friday, 9am-4:30pm Lead with purpose. Grow with pride. Join Aramark at RAF Northolt. We're on the lookout for a confident and organised Accommodation Clerk Manager to join our welcoming team at RAF Northolt. If you're passionate about delivering exceptional service, enjoy leading others, and thrive in a fast-paced environment, this could be your next great opportunity. As the Accommodation Clerk Manager, you'll be the heartbeat of our front-of-house operations-motivating your team, ensuring smooth daily processes, and supporting the site manager with key tasks. You'll play a vital role in making sure our guests feel welcome and well looked after. Why choose Aramark?At Aramark UK, we believe in making work-life balance achievable-even in hospitality. We're proud to support Defence, Judicial, Education, and private sector clients with world-class catering and facilities services. And we're just as proud of our people-some of the best talent in the industry. What's in it for you? <ul><li>A stable full-time role: 35 hours/week, Monday to Friday</li><li>Competitive salary: £27,759 per year</li><li>Discounted meals while on shift</li><li>On-site gym access</li><li>Access to our Employee Benefits App, Online GP services, Employee Assistance Scheme, and hundreds of discounts - from groceries to weekend treats</li><li>Life assurance, pension contributions, and generous holiday entitlement (with the option to buy more)</li><li>Career development opportunities-we love to promote from within</li><li>Apprenticeship schemes and ongoing training to support your growth.</li></ul>What you'll be doing: <ul><li>Managing daily accommodation operations and leading your team</li><li>Handling booking requests and guest communications (approx. 50 emails/day)</li><li>Preparing arrival packs and coordinating guest check-ins/check-outs</li><li>Maintaining accurate records using software and Excel</li><li>Liaising with internal departments and external stakeholders</li><li>Ensuring GDPR compliance and confidentiality at all times.</li></ul>What we're looking for: <ul><li>UK residency for the past 3 years (due to sector requirements)</li><li>Legal right to work in the UK</li><li>Ability to pass full security vetting and DBS checks</li><li>Strong leadership and communication skills</li><li>Proficiency in Microsoft Office, especially Excel</li><li>A proactive, independent approach with confidence in working with senior management.</li></ul>We're proud to be inclusive. Aramark UK is a Disability Confident and Forces Friendly employer, holding the prestigious ERS Gold Award. We're committed to building a diverse and supportive workplace where everyone can thrive. If you need adjustments during the recruitment process, just reach out to us at <a href="mailto:careers@aramark.co.uk" target="_blank">careers@aramark.co.uk</a>-we're here to help. Ready to bring your energy and organisation to a role that matters? Apply now and show us the flavour you'll bring to our team. Job Reference: 612336. Already part of the Aramark family? Please speak to your line manager before applying.

Accommodation Manager

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Stevenage, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected, and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? • Act as the first point of contact for residents affected by planned works on site • Deliver clear, timely communications before, during, and after works • Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately • Coordinate resident engagement activities including letters, information packs, satisfaction surveys, and feedback follow-ups • Log, monitor and help resolve resident concerns, queries and complaints • Maintain accurate records of visits, contact, access issues and resolutions • Work closely with site management to minimise disruption and escalate issues where necessary • Identify and support vulnerable residents, ensuring safeguarding procedures are followed • Contribute to the positive image of Equans on site and in the wider community Who are you? • Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment or social housing • Excellent communication and interpersonal skills • Confident in resolving sensitive issues calmly, professionally and empathetically • Highly organised, proactive and able to manage your workload independently • Strong attention to detail and record-keeping • Full UK driving licence preferred What can we offer you? • 24 days annual leave (+ public holidays) • Life cover equivalent to 2× annual salary • Employee discount schemes with major retailers • Gym membership discounts • Cycle-to-work scheme and holiday purchase options • Two corporate social responsibility days per year • Wide range of training and professional development opportunities • Supportive work culture with opportunities to grow your career At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your development, wellbeing, and success. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Stevenage United Kingdom

Resident Liaison Officer

The vacancy Fixed Term Contract for 12 months with possibility to go permanent within the wider Housing Team. Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li> We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 including car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

The ExtraCare Charitable Trust are recruiting for a Weekend Housing Support Assistant based at Hughenden Gardens Retirment Village. This is an opportunity for a Housing Support Assistant to join our friendly team and support Extracare's commitment in delivering ExtraCare's mission of "better lives for older people". If you have either a background in housing or experience in providing information, advice, guidance,and support to vulnerable people as well as effective administrative skills we want to hear from you! Role Details <ul> <li>Role: Weekend Housing Support Assistant </li> <li>Hours: 15 hours per week, Saturday and Sunday</li> <li>Salary: £14.36 per hour (£11,231pa pro rata £28,077 FTE)</li> <li>Location: Hughenden Gardens, High Wycombe, HP13 5GA</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme, and we would not be able to facilitate sponsorship. What will you do as our Weekend Housing Support Assistant? <ul> <li>Show potential residents around the Village/apartments.</li> <li>Help to settle in residents to their new home.</li> <li>Respond to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>Carry out regular resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Weekend Housing Support Assistant will be: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhanced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Assistance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Weekend Housing Support Assistant. Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance. <ul> <li>Closing Date: Ongoing until filled</li> <li>Interview Dates: Ongoing until filled</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Weekend Housing Support Assistant

Housing Manager Salary circa £32,000 - £38,000 depending on skills, experience and qualifications plus great benefits including Health Cash Plan Permanent, Full time (37.5 hpw) Hybrid working covering a patch located in Barnett, London and Office location Harrow. We can't offer a CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in Northwest London. As our Housing Manager you'll be the face to face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. What you'll do <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through v isibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.</li><li>Managing our voids process including liaising with local authorities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Have worked in housing before and understand housing management, housing law and in an ideal world, universal credit too!</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude</li><li>Passionate about delivering excellent customer service and have a genuine desire to help your customers.</li><li>This job can challenge, especially when we're dealing with complaints, but your resilience will help you through.</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc</li><li>Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>This is a hybrid role and in an average week, you'll spend time working from our community patches, Home or our Office in Harrow.</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office.</li><li>There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview</li><li>We work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> London and South East Supported Portfolio 2

13 Jobs in Houghton Regis, UK