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Neighbourhood Manager Location: Hybrid / Ealing Salary: £34,800.00 - £37,070 Contract: Permanent / Full time Working hours: 35 hours per week Mon-Fri 9am-5pm This role requires a Standard DBS check. About us A2Dominion is a housing provider operating acrossSouthern England. With a rich history spanning over 70 years, we are committedto creating vibrant, sustainable communities that enhance the lives of ourresidents. At A2Dominion, we pride ourselves on our values of integrity,innovation, and inclusivity. With a dedicated team of professionals, weconsistently strive to exceed industry standards. Role overview Are you ready to make a real impact in the heart ofvibrant communities? As a Neighbourhood Manager at A2Dominion, no two days willever be the same. You'll be the face of the company, directly shaping the livesof residents by providing the support, care and attention that make theircommunities thrive! You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing buildingsafety, to handling tendency issues like Noise Complaints andsafeguarding, you'll be at the forefront of creating vibrant, thrivingcommunities. If you're passionate about making a difference, buildingstrong relationships, and driving high-quality service, this is youropportunity to help shape the future of our communities! Key responsibilities - Conduct estate, scheme, and property inspections tomaintain high standards of safety and cleanliness. - Support residents with tenancy management issues such asnoise complaints, disputes, and safeguarding concerns. - Work closely with internal departments and externalpartners to address building maintenance and safety. - Engage with residents through regular communication,ensuring their concerns are heard and acted upon. - Provide tailored support to vulnerable individuals andfamilies, ensuring their needs are met. - Gather feedback from residents to continually improveservices and ensure satisfaction. - Represent the company in external meetings, attend courtproceedings, and support residents through various issues. More about you You're passionate about making a difference and have astrong foundation in housing management, with experience or a willingness tolearn about building safety, fire safety, and tenancy issues. You understandthe importance of safeguarding and are committed to helping residents,especially vulnerable groups, feel safe and supported. You have some experience in managing tenancy matters,such as noise complaints, and an understanding of housing law and regulations,or you're eager to develop your knowledge in these areas. You thrive inproblem-solving, and you're able to communicate clearly and effectively withresidents from all backgrounds, simplifying complex issues when needed. You'reIT-savvy, comfortable with tools like Outlook, Word, Excel, and confidentadapting to new systems quickly. You also have an eye for detail when it comesto data. You're ready to step into a role where your skills willmake a lasting impact! Application process Please attach a tailored CV for this role, ensuring it highlights relevantexperience and provides explanations for any employment gaps. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staffbenefits. For this role, these include: -25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years ofservice -Up to 8% contributory pension In addition, all permanent and fixed-term employeesreceive a generous annual allowance of up to £300 to use towards health andlifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employeeshave access to cycling equipment throughout the year and can pay via monthlysalary deductions. A2Dominion Group is a Disability Confident Employer which means that weare committed to employing disabled people and will: actively look to attractand recruit disabled people, provide a fully inclusive and accessiblerecruitment process, offer an interview to disabled applicants who meet theminimum criteria for the job, be flexible with assessing people so disabledapplicants have the best opportunity to demonstrate that they can do the job,make reasonable adjustments as required. At A2Dominion Group, we recognise the positive value ofdiversity, promote equality and inclusivity in our hiring processes. We alwaysaim to recruit the person who is most suited to the job and welcomeapplications from people of all backgrounds - men and women, people of allages, sexual orientations, nationalities, religions, and beliefs. If you require a reasonable adjustment during the recruitment process, pleasecontact our Resourcing Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> Meeting the role requirements We recognise that some females will only apply for a role if they meet 100% ofrole requirements. If this sounds like you, we'd still encourage you to applyand also to arrange a call with one of our Resourcing Team to discuss yourapplication further at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, andinclusivity make us better. We embrace the unique contributions of our peopleand seek to create a workplace where everyone feels like they belong. Find outwhy our people love working with us. Join us at A2Dominion, where yourexpertise will be integral to our recovery journey, creating lasting positivechanges in the lives of our customers. If you possess the right motivation anddrive to contribute to our recovery and change initiatives, we invite you toapply and be a crucial part of our team. Closing date for this role is 25th July 2025, we reserve the right toclose this role upon appointment of a successful candidate.

Neighbourhood Manager

Neighbourhood Coordinator Based: Scheme office, B30 1BH Hours: Part time, 17.5 hours a week. Wednesday mornings essential, remaining hours flexible. Salary: £14,675.58 (FTE £29,351.17) Areas covered: Walsall, Birmingham area About Us People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy. We have 3200 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team. About the Role You will be responsible for delivering housing services to our tenants in the Walsall &amp; Birmingham area. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be supporting tenants to maintain their tenancies, including managing reports of anti-social behaviour. You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg's success, and you will work closely with tenant representatives and tenant groups. At times, you may be asked to travel to sites outside of your normal working area to support the wider team to carry out essential void works/sign-ups. About You You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg's inclusive housing mission. Computer literacy is needed, as are sound written and verbal communication skills. You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands. We understand that one person can't always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply using the details below. Finally, make sure to read all about us. If you're looking to work for a company that makes a difference to society, we might just be the place for you. To apply: Please visit Work for us | Habinteg Housing Association Closing date: This role will remain open until the position has been filled so don't miss submitting your application! Interview date: TBC We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at <a href="mailto:recruitment@habinteg.org.uk" target="_blank">recruitment@habinteg.org.uk</a> if you would like to chat to us or discuss reasonable adjustments for your application or interview process. If you have any questions, or you would like to request a copy of the full job description please e-mail: <a href="mailto:recruitment@habinteg.org.uk" target="_blank">recruitment@habinteg.org.uk</a>

Neighbourhood Coordinator

Location: Scunthorpe Contract: Full Time About Us Are you an experienced Deputy Manager looking for your next career adventure? Are you passionate about supporting and inspiring people we support to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential? We are seeking a dedicated and experienced Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our home, ensuring the highest standards of care and compliance with regulatory requirements. Key Responsibilities: <ul> <li>Ensure the service meets the requirements of the Health and Social Care Act 2008 and CQC/CIW Fundamental Standards</li> <li>Maintain high-quality service delivery</li> <li>Ensure good communication and links with all stakeholders</li> <li>Ensure service delivery is person-centered, accessible, flexible, and reliable</li> <li>Effectively manage the staff team</li> <li>Implement and maintain service delivery to meet Quality Assurance policy standards</li> <li>Carry out administrative tasks related to the role</li> <li>Oversee finances and budgeting</li> <li>Train and develop staff</li> </ul>Requirements: <ul> <li>Ability to lead and motivate staff, delegate tasks, and manage multiple priorities</li> <li>Knowledge of regulatory requirements and standards</li> <li>Proven experience as a Care Manager/Service Manager/Deputy Manager or Registered Manager</li> <li>Relevant qualifications in health and social care</li> <li>Strong leadership and management skills</li> <li>Excellent communication and interpersonal skills</li> </ul>Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: <ul> <li>Competitive salary</li> <li>Wagestream - a financial health app that gives you the ability to receive optional pay advances</li> <li>Opportunities for ongoing education and professional growth</li> <li>Employee welfare and wellbeing initiatives</li> <li>Access to counseling services and mental health programs</li> <li>Recognition schemes, team events and social activities</li> <li>Employee discount schemes across a range of retailers and services</li> <li>Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards</li> <li>A supportive and inclusive work environment that values employee well-being</li> <li>Opportunities for team building and social engagement</li> </ul>Apply Now! Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

House Manager

Job Description Neighbourhood Housing Officer SO2: Starting salary £41,580 pa rising in annual increments to £42,861 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. The team is responsible for: <ul><li>Tenancy and estate management</li><li>Investigating nuisance and anti-social behaviour</li><li>Resident engagement</li><li>Delivering excellent customer care</li></ul>You will initially be based in North Area Housing Office and will responsible to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. Primary focus will be a proactiveness to ensure the deliver of high-quality housing management and customer services, fostering strong community relations and maintaining safe, pleasant living environments for our resident across a designated patch, while fulfilling the legal and contractual obligations to the tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained in line with the contractual agreement in place and provide advice, information and reports on any housing management matter. The successful candidates must have the following key attributes: • Be able to produce clear, succinct and well-structured written work; • Effectively manage own workload; • Conveys messages effectively; • Establishes clear targets and meets them; • Have an understanding of local political agendas; • Demonstrate resilience to pressure; • Maintain professionalism at all times • Strong problem solving abilities • Conflict resolution skills • Strong understanding of housing legislation • Good communication and interpersonal skills • High level of organisational skills with the ability to manage multiple priorities. • Diligence in managing records, documentation and follow up actions. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:Cbiggs@lambeth.gov.uk" target="_blank">Cbiggs@lambeth.gov.uk</a> How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Thursday 31 July 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Neighbourhood Housing Officer

The Vacancy Leading the home ownership team as our Home Ownership Manager you'll be ensuring that the team deliver excellent services to our customers. The home ownership team provide Housing management support to Aster Leasehold and Shared ownership customers, we also process Right to buy and right to Acquire applications for existing customers to enable them to become homeowners. As the lead for the team you'll be ensuring that objectives and targets are developed, set, implemented and reviewed regularly. You'll use performance monitoring and management to ensure that an effective service is provided. Responsibilities within the role will include - <ul> <li>Promoting a culture of openness, customer focus, participation, good performance and accountability within the team.</li> <li>Monitoring team performance and empowering the team to provide high quality services.</li> <li>Supporting the senior leaders in the regular review of policies and procedures, whilst remaining fully up to date with current legislative and regulation requirements.</li> <li>Reviewing and developing the service, ensuring value for money and continual improvement</li> <li>Working with teams from across the Aster Group to ensure seamless delivery for our customers.</li> <li>Being responsible for delegated budget, ensuring focus on areas of highest priority, whilst maintaining value for money</li> <li>Managing Stage 2 complaints effectively</li></ul>About you You will come to the role as an experienced housing leader, understanding the challenges of leading a remote team. You'll be able to provide demonstrable experience and understanding of home ownership customers and their needs. You will also need to support the team through this period of change, with empathy, understanding but also giving assurance and expectations You'll be experienced in service delivery, process improvement and budget maintenance, being able to demonstrate through previous experience how you have led a strong and effective team. You will be able to show how you have worked with challenging and vulnerable customers and achieved successful results for them and your team. You will ideally be a professional qualified member of CIH. This is a hydrid role, so you can base yourself from home if you wish. The role will require you to travel within our operating region to support the team, so you'll require a full UK driving licence and access to a vehicle for work purposes. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake a basic DBS check if successful. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. At present all interviews are being held using Microsoft Teams. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Home Ownership Manager

The Vacancy Are you passionate about delivering great customer service and supporting communities? Do you thrive in a busy, people-focused role? We're looking for a proactive and organised Housing Advisor to join our Housing Services team at Wythenshawe Community Housing Group (WCHG). About the Role As a Housing Advisor, you'll be the first point of contact for customers, helping to resolve a wide range of housing enquiries quickly and effectively. You'll provide a high-quality administrative and customer-facing service across all areas of Housing Services, while working closely with Neighbourhood Officers and other colleagues to support tenancy management and service delivery. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and is keen to grow their knowledge of housing services. What You'll Be Doing <ul> <li>Handling customer enquiries in person, online and by phone, aiming for first-time resolution</li> <li>Providing advice and signposting on housing-related matters</li> <li>Supporting administrative processes including tenancy changes, terminations and application assessments</li> <li>Helping residents access online services and digital tools</li> <li>Keeping accurate records using housing management systems</li> <li>Working flexibly across teams and supporting wider service delivery</li> <li>Gathering customer feedback and helping us improve our services</li></ul>What We're Looking For <ul> <li>Experience working in a customer service environment</li> <li>Basic understanding of housing advice and tenancy processes</li> <li>Strong communication, interpersonal and organisational skills</li> <li>Confident using IT systems and keeping accurate records</li> <li>Able to work independently and as part of a wider team</li> <li>Resilient, positive and responsive to change</li> <li>A commitment to confidentiality, inclusivity and providing excellent customer care</li></ul>Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Housing Advisor

Full Time / 37 hours per week / Permanent Do you enjoy supporting people? Are you looking for a new exciting challenge in 2025 where no two days are the same? We are currently recruiting for 2 Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time permanent post based at the Dawn Centre. You'll work 37 hours a week, this will involve shift working to provide cover 24/7, 365 days per year on a rota basis. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place week commencing 25th of August

Temporary Accommodation Officer

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 29th July 2025Interview Dates: 5th/6th August 2025We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Apprentice Housing Assistant - Homelessness Services

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in London. At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We are looking for a Community Manager to join LinkedIn's UK and Pan Europe Editorial team. The right candidate will have a background in community management and engagement, plus experience in social media. They will possess excellent public speaking, copywriting and interpersonal skills. Responsibilities: <ul><li>Executing community management programmes and serving as an evangelist for LinkedIn's creator ecosystem and content offerings.</li><li>Onboarding and managing a roster of creators, executives and influencers, driving their growth through targeted strategies in key segments.</li><li>Analysing success using data-driven strategies and making recommendations to adjust strategies accordingly.</li><li>Devising content-led programming and delivering workshops.</li><li>Hosting monthly office hours to retain and inspire onboards.</li><li>Writing monthly communications to all onboarded voices and managing a LinkedIn Community Management Group.</li><li>Collaborating with the News team so that more content from our managed creators can be featured across various on-platform channels.</li><li>Partnering and collaborating with cross-functional teams on key projects and activations.</li><li>Staying up-to-date with industry trends and best practices in social media.</li></ul>Qualifications Basic Qualifications: <ul><li>3+ years of proven experience in community management, social media marketing or a related field, which requires extensive relationship building and management.</li><li>Fluency in English.</li></ul>Preferred qualifications: <ul><li>Competent public speaker and comfortable presenting to various audience sizes.</li><li>Familiarity with LinkedIn's mission, publishing tools and analytics.</li><li>Familiarity with graphic design tools such as Canva.</li><li>Strong writing skills, with a keen eye for detail.</li><li>Good understanding of Microsoft Teams' Webinar function and Zoom.</li><li>Prior experience in news, media, or social media marketing with a focus on video content.</li><li>A proactive and adaptable mindset, with the ability to thrive in a dynamic and ever-changing environment.</li><li>Ability to multi-task and work across different platforms and channels.</li><li>Ability to work independently, to deadlines, and as part of a team.</li><li>Strong organisational and time-management skills.</li></ul>Suggested Skills: <ul><li>Community management</li><li>Copywriting</li><li>Data-driven decision making</li><li>Strong communication skills</li><li>Public speaking</li></ul>Additional Information Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: <a href="https://legal.linkedin.com/candidate-portal" target="_blank">https://legal.linkedin.com/candidate-portal</a>.

Community Manager

Housing Management Coordinator Norwich Permanent, full time (37.5 hpw) Salary £25,838 - £26,645 per annum, plus g reat benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customer group includes ex-offenders, substance users and other vulnerabilities. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul> <li> The working pattern will consist of a mixture of shifts from Sunday - Thursday between 08:30 - 20:00. </li> <li> Based at our service in Norwich you'll spend your time predominantly at Rosary Road or Barnard's Yard. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

The Vacancy Contract: Full Time (Monday-Friday) OR Part Time (min 30 hours per week, Monday-Thursday), Permanent ️ Closing Date: Monday 28th July 2025 at 9:00 AM ️ Interview Date: Monday 11th and Tuesday 12th August 2025 (In Person) Do you want to be part of an organisation that strives to create sustainable homes &amp; communities? We have an opportunity for a Lettings Officer to join us to provide an elevated level of service to all housing applicants, providing regular updates and adapting to the customer's needs. The role Our Lettings service is an everchanging service that evolves to the needs of the customers and the business. As our Lettings Officer, you will be responsible for the letting of all new build properties and re-let properties owned or managed by the Trust. You will support our customers from the point of shortlisting them, carrying out accompanied viewings, sign ups, and providing pre-tenancy advice and support throughout the lettings process. You will work with the Void repairs team to ensure that properties are re-let in line with current targets, and you will liaise with the Incomes Team and 360 Support to ensure the effective management of customers rent accounts. We have moved to a more digital way of working; skills will be required on all forms of technology to complete sign-up of existing stock and new build properties. You will also need to complete mutual exchanges, successions, change of tenancies, offer guidance, support and signposting to help create sustainable homes and communities. About you We are looking for a Lettings Officer with knowledge and experience of social housing and the letting of properties. You will be able to demonstrate experience of working in a customer facing role and the ability to adapt communication style to suit individual needs. Our customers are diverse and can be vulnerable so you will need to have a flexible, caring, understanding and positive approach. You will have excellent IT skills include previous experience in the use of IT based systems and Microsoft Office. Knowledge of housing law and practice would be advantageous however this is not essential. A basic DBS check, a valid driving licence and an insured vehicle is required for this role. We believe in rewarding our team with more than just a salary. Here's what you can look forward to: <ul> <li>32 days annual leave plus bank holidays</li></ul><ul> <li>Holiday purchase &amp; buy-back schemes</li></ul><ul> <li>Team outings with an annual team budget</li></ul><ul> <li>Electric vehicle leasing through Octopus Energy</li></ul><ul> <li>Pension scheme with SHPS</li></ul><ul> <li>Life insurance for pension members</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Mental Health First Aiders</li></ul><ul> <li>Healthcare cashback plan via Healthshield</li></ul><ul> <li>Retail discounts</li></ul><ul> <li>Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)</li></ul><ul> <li>Reimbursement for professional subscription fees</li></ul><ul> <li>Corporate Sponsorship opportunities</li></ul><ul> <li>Reimbursement for HRT pre-paid certificates</li></ul><ul> <li>Reimbursement for annual flu jab</li></ul><ul> <li>Free parking and refreshments</li></ul><ul> <li>Monthly staff compliments raffle</li></ul><ul> <li>Wellbeing calendar of events throughout the year</li></ul>At bdht, we're not just building homes-we're building futures. If you're ready to be part of a team that listens, supports, and empowers, we'd love to hear from you. Apply now and help us build vibrant communities together-one home at a time. bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. The Company BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day. Our Values Listening Fair Honest Respect Integrity Transparent Inclusive Our Benefits

Lettings Officer

Assistant Housing Officer - East Voids / Lettings Team Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This will be based on the East Voids Team 150-152 Kings Road B11 2AP. Working full time 3 days in the office and 2 days agile/ hybrid subject to business and service needs. From time to time you will be asked to provide cover to the other teams within the service across the city to cover emergencies. The role of the Assistant Housing Officer is an exciting role, the role requires lone working going out to empty properties and going out conducting viewings with customers who have bid for properties off the housing register showing them around, sign posting them dealing with all end to end customer enquires, booking lettings collecting proofs, managing own work load dealing with energy providers clearing debts on meters. collecting keys as and when needed dealing with lock changes etc. We are looking for an individual who is highly motivated, organised, and who has a can do attitude, is flexible. Full training, support, shadowing and mentoring will be given. City Housing is going through a service redesign - this is to amalgamate how we provide our services to customers by giving them a choice in terms of providing seamless end to end, consistent voids and lettings service and improving the customer journey. Void turnaround is really important and key in reletting our void properties in the shortest possible time. The post holder will need to hold a full driving licence. • Working closely with Repairs Partners to manage repairs to empty properties • Completing viewings with Customers as part of the Lettings process. We`re looking for people who can demonstrate : • Excellent customer service skills • Able to work within a busy working environment with tight deadlines • Contribute positively to implementing service improvements This role will involve site visits to empty properties and carrying out viewings with Customers . It is desirable (not essential) that applicants are able to commute to and between site visits (car mileage will be paid at the current approved rates). Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Azim Hussain <a href="mailto:Azim.Hussain@birmingham.gov.uk" target="_blank">Azim.Hussain@birmingham.gov.uk</a> or call on 07354927631 We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Assistant Housing Officer

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations West Drayton Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Accommodation Assistant Location: Bude Holiday Resort, Cornwall. Job Type: Variable Hours - Fixed Term Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Bude Holiday resort is the perfect coastal escape, a family friendly holiday awaits on the stunning Cornish coast. With a fully refurbished Coastal bar and eatery, a heated outdoor swimming pool, splash zone and adventure playground for the kids and great walks along the coastline, there is heaps to keep everyone entertained. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces. </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need: We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team</li><li>Care about the smallest detail and demonstrate the highest of standards</li><li>Have a friendly and helpful attitude</li><li>Driving Licence is preferable </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply: Just click HERE and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Tenancy Coordinator A place to create moments that matter Location: Bradford, Hybrid Salary:£28,793 per annum 12 month Fixed Term Contract, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Are you ready to go above and beyond to market our properties and onboard our customers into their new homes? We're looking for a Tenancy Coordinator to join our Allocations &amp; Lettings team in Bradford. As a Tenancy Coordinator, your primary responsibility will be to advertise Accent's empty homes and successfully onboard new customers. You will work as part of a specialist national lettings team, advertising homes directly and in collaboration with Local Authority partners. Your role is essential in ensuring that properties are advertised fairly, transparently, and in line with relevant legislative and policy frameworks. Moving into your new home should be an exciting experience so you'll work closely with our customers, providing support with the application process, keeping them up to date with their progress and ensuring they feel fully informed throughout their journey. Empathy and discretion are key as you'll discuss each customer's circumstances in detail to assess their eligibility and signpost them to any support services they may need. It's a challenging but rewarding role. Resilience is a key trait as some conversations may not result in a tenant sign up. You'll need to be highly organised to ensure we're speaking to the volume of customers needed to convert an empty property into a customers new home. To view/download the Tenancy Coordinator job description please click here. Salary The salary for the Tenancy Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you <ul><li>Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.</li><li>CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.</li><li>Proven experience building successful working relationships with external partners, particularly within the housing sector.</li><li>Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.</li><li>Intermediate to advanced proficiency in MS Office applications and specific business software.</li><li>Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.</li><li>Strong record-keeping skills with knowledge of GDPR.</li></ul>Tenancy Coordinator Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 1st August via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 14th August at our Bradford office. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)-an extra day to celebrate your birthday and the option to purchase more-access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future-with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Tenancy Coordinator

The Vacancy Permanent Part Time (26 hours per week) Stockport Homes is committed to delivering excellent services to our Leasehold, Shared Ownership, and Freehold customers, ensuring that our estates are well-managed, safe, and compliant. The Home Ownership Team plays a vital role in supporting residents through key milestones such Staircasing, Resales, and the Right to Buy/Acquire process, while also upholding lease obligations and delivering high-quality Estate Management. As a Home Ownership Officer, you will support the operational delivery of Home Ownership services, acting as a key point of contact for homeowners. You'll manage a varied property portfolio, respond to complex leasehold queries and complaints, and work collaboratively with colleagues to ensure our estates are maintained to a high standard. You'll also support the preparation and reconciliation of service charge budgets, ensuring customers receive clear and accurate information. The role involves guiding customers through the Right to Buy/Acquire process, carrying out checks, obtaining documentation, and ensuring compliance with legislation. You'll also conduct estate inspections, address low-level anti-social behaviour, and help ensure that lease conditions are met. We're looking for a team player with a positive, flexible approach and a genuine commitment to delivering excellent customer service. Strong communication skills and a willingness to learn are essential. While experience in Home Ownership is desirable, it's not essential, we value enthusiasm, professionalism, and the ability to work collaboratively to get things done. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 17th August 2025 Interview Date: 26th August 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Home Ownership Officer

Housing Management Coordinator working from our service in St Albans Permanent, part time (18 hpw), working 3 days a week covering 6hrs a day, can be flexible. Pay £12.61 to £13.36 per hour ( £25,8 38 to £30,204) pro rata depending on skills and experience and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Nicholas House, St Albans . As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation ! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Single parent and child service, providing temporary support and accommodation. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> We're open to agreeing a work pattern with you. </li> <li> Based at our service in St Albans. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

The vacancy Permanent, Full Time (37 hours per week) Closing Date: 4th August Interview Date: To be confirmed Are you ready to be part of something meaningful? At bpha, we're proud to deliver a high-quality, customer-focused repairs service that truly improves lives. Our In-House Maintenance Service is growing - and we're looking for someone like you to join us. We cover Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, using the latest technology to support both our customers and our colleagues. Why Join Us? This is more than just a scheduling role - it's your chance to be a key player in a team that values your input and supports your growth. You'll help shape a service that puts people first, every time. What We're Looking For: • Experience in logistical planning or a similar scheduling environment • A proactive, organised approach with strong time management • A passion for excellent customer service, with empathy and care at the heart of what you do • Confidence to own problems and see them through to resolution • Knowledge of housing repairs and maintenance is a bonus - but not essential • Strong communication and IT skills What You'll Get in Return: • A competitive salary • 28 days' annual leave, rising to 33 with service - plus bank holidays • A generous pension scheme - up to 12% employer contribution • Free private healthcare (with options to add family members) • Free life assurance • Discounted gym membership • Access to a range of wellbeing services, including digital fitness classes • Hybrid working - after induction, split your time between home and our bright, modern Bedford office We'll support you every step of the way, with opportunities to learn, grow and thrive in your role. Please note: The successful candidate will be required to complete a basic DBS check. We may close this vacancy early if we receive a high volume of applications - so don't wait to apply! About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Resident Liaison Officer

The Vacancy Are you a confident and experienced housing professional ready to step into a key leadership role? Do you have a passion for delivering customer-focused, community-led services? If so, Wythenshawe Community Housing Group (WCHG) has an exciting fixed-term opportunity to lead one of our high-performing neighbourhood teams. This is a 6-month fixed-term contract, ending on 31st January 2026. About the Role As a Neighbourhood Manager, you'll lead and support a team of Neighbourhood Officers and Housing Advisors to deliver exceptional tenancy, estate management and allocations services across a defined locality. You'll work closely with internal colleagues and external partners to champion the customer voice, improve outcomes, and ensure tenancy sustainment, all while making sure services are compliant, accessible, and responsive to local needs. Key Responsibilities <ul> <li>Manage the performance, development and wellbeing of a frontline housing team</li> <li>Lead on service delivery for allocations, tenancy enforcement, anti-social behaviour and estate management</li> <li>Promote tenancy sustainment and community safety through targeted support and intervention</li> <li>Work closely with teams including Living Well, Income, Property, and Community Development to deliver holistic services</li> <li>Manage budgets, voids, allocations, and lettings effectively to minimise rent loss and improve satisfaction</li> <li>Drive continuous improvement by using customer feedback and performance data</li> <li>Ensure services reflect legislation, regulatory standards, and safeguarding best practice</li></ul>What We're Looking For <ul> <li>Significant experience in housing management, tenancy services or community-focused leadership</li> <li>Experience managing, motivating and developing high-performing teams</li> <li>Strong understanding of housing legislation, safeguarding and tenancy enforcement</li> <li>Commitment to customer engagement, digital inclusion and service innovation</li> <li>Excellent communication, organisational and partnership-building skills</li> <li>Confident working in a fast-paced, collaborative and data-informed environment</li> <li>Flexible and resilient approach with a strong focus on value for money</li></ul>Please Note - this is a temporary position, ending on 31st January 2026. Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

About the role For this role, you will need to have experience of accommodation service, ideally within the education sector, as well as proven administrative experience. In this role, you will provide customer-focussed support to students, and use KX and Kinetics to maintain the database. Duties: • Provide high-quality, customer-focused support to students regarding all accommodation queries, arrivals/departures, and related matters throughout the academic year. • Assist with issuing and managing license agreements, maintaining accurate occupancy records in the Kinetics/Kx system, and supporting the allocation process for term-time and vacation accommodation. • Support the organisation of room draws, Fresher allocations, and ensure rooms are properly equipped, inspected, and maintained in line with College standards. • Stakeholder Coordination: Maintenance, Lodge, Finance, and external bodies such as the City Council to ensure smooth accommodation operations. • Help manage accommodation inventory, assist with furniture procurement and refurbishment scheduling, and contribute to maintaining high standards of room condition and availability. • Ensure adherence to health and safety regulations, maintain accurate council tax and occupancy records, and support the completion of required reports and updates for internal and external stakeholders. Selection criteria: • Experience of accommodation service and/or the provision of excellent customer service, ideally within the education sector or on a multi-site basis. • Proven administrative experience. • Experience in developing and implementing improvements to procedures. • Experience of using room management database systems such as Kinetics KX is highly desirable. • Excellent IT skills including a high level of competence in using Microsoft Office, particularly Microsoft Outlook, Word, Excel and databases. Vacancy ID: 19383 Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so. Further information can about the Temporary Staffing Service can be found on our website <a href="https://www.jobs.ox.ac.uk/temporary-staffing-service" target="_blank">https://www.jobs.ox.ac.uk/temporary-staffing-service</a>

Job Description Proposed Interview Date: Week Commencing Monday 4 August 2025 (subject to change) Closing Date: Sunday 27 July 2025 Contract Type: Permanent or Temporary Salary: FC6 £29,508.69 £32,437.03 pro-rata Working Pattern: 19 or 36 Hours per week Location: Various posts available in Kirkcaldy, Cupar and throughout Fife Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants. You will have experience of partnership working when managing tenancies. You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy. You will need good time management, communications and organisational skills. You will also possess IT Skills. You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the SVQ4 in Housing and Homepoint 2 qualifications. Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information <ul> <li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile </li> <li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. </li> <li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services </li> <li>Directorate Information - Council Department information </li> <li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial </li> <li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a> </li> </ul>For further information please contact: Laura Back - <a href="mailto:laura.back@fife.gov.uk" target="_blank">laura.back@fife.gov.uk</a>

Housing Management Officer

Neighbourhood Response Officer Role Title: Neighbourhood Response Officer Hours: 35 hours per week, Monday-Friday Salary: £30,654 to £38,317 per annum (salary offered dependent on experience) plus London Allowance of £2,739 per annum Location: London areas, based out of our office in Pollards Hill, Mitcham Contract: Permanent You'll be managing a portfolio of our estates across London, carrying out minor communal repairs, adaptations, site safety checks, rubbish removal and completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance. What we're looking for? We're looking for a Neighbourhood Response Officer to join our Neighbourhood Response teams, to cover our homes and communities across London. Your experience of completing general property repairs will be valuable to ensure you're able to provide an effective service in customer homes and communal areas. All our Neighbourhood Response Officers are locksmith trained and will go the extra mile for our customers to ensure their concerns are looked into. Together with a current driving licence, an appreciation of the needs of older or vulnerable people and of the role of a housing association are a must. You'll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You'll be provided with full IT equipment including laptop, iPad and mobile phone. For more information please take a look at the job description: neighbourhood-response-officer.pdf To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future.Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Thursday 24th July 2025 and be part of something bigger! Interview Date: Interviews will take place on 10th and 11th August 2025. Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Neighbourhood Response Officer

Job Description This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. Salary range: £50,574- £53,607 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time Come make a real difference as a Neighbourhood Manager Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post Come make a real difference as a Neighbourhood Manager As part of our Neighbourhood Management team, you'll play a starring role in making the public realm, a clean and safe environment. As one of our Neighbourhood Managers, you'll act as a conduit between residents and council services and work with the wider team and external partners to get the best outcomes. You will have a direct link to the major contractors who provide a wide variety of services which impact the public realm. You'll work hard to build communities and makes sure our neighbourhoods are places where our residents call home. Spending your days out and about in the community, you'll be highly visible and the first point of contact for residents and stakeholders in your patch. The Person You'll be a true advocate for the resident, visitors and Councillors - building positive relationships and taking ownership of the issues and queries they raise with you. You'll work with the team and external partners to make sure these are resolved, and keeping resident, visitors and Councillors alike updated. You'll get to know your patch and develop a deep understanding of their needs and the needs of the wider community, working together to prioritise and address these. As a true customer champion, you'll take a human-centric approach, implementing reasonable adjustments where required to make sure you are providing equitable services for all. Closing date: 20 July 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding 'internal only' roles to external candidates may lead to disciplinary action being taken. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Job Introduction Job Title: Housing Assistant Salary: £23,000.00 Contract: Permanent Location: Homebased North West - Home Worker 2 Weekly Hours: 35 So.... What is this role exactly? Are you driven to achieve results and great outcomes; do you work at pace on your own or within a team? Are you looking to be part of an amazing organisation like Your Housing Group and join #TEAMYHG to provide a brilliant customer experience? If this is you, and you have knowledge or experience within Social Housing Choice Based Lettings Portals and general administration duties, we would love to hear from you! This is an exciting opportunity for a Permanent Housing Assistant to join our Region 1 Housing Management Team, which covers the Liverpool, Halton and Sefton area. The successful post holder will be performance driven, with the ability to manage your own workload and meet targets. Travel is required to our Head Office, Youggle House for meetings and training, and to occasionally cover our team office in Sefton Park Hub in Liverpool. What will my working week look like? Reporting to the Assistant Regional Manager, you will provide advice and guidance to housing applications on Choice based lettings for Property Pool Plus , with responsibility for processing invoices and raising purchase orders. You will also work with the housing management team to ensure gas safety checks are booked in with our customers. You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses when needed. Realistically, you will be required to visit our Head Office approximately once a month. What will I be responsible for doing? You will be foremost responsible for providing the Regional Housing Management Team with an efficient and effective administration service. This relates to providing access for gas Safety Checks and the management of Choice Based Lettings Portal Property Pool Plus. You will be able to Manage your own time against a list of tasks with varying deadlines and priorities whilst maintaining accurate records. You will also be passionate for handling customer and stakeholder enquiries through to resolution. And what would make me stand out from the crowd? To be a successful as Housing Assistant here at YHG, you will have experience in; • Processing housing applications for choice-based lettings schemes administered by the Group, ensuring applications, queries and reviews are timely processed. • Support the Group's Regional Housing Management Team and Compliance Team, through all available contacts proactively contacting customers requiring access for gas safety checks, minimising the requirement for Tenancy Management Officers to complete gas access home visits. • Process purchase orders, invoices and sundry payments in line with the Group Operational Standing Orders (OSO's) and required timescales. • Complete landlord reference checks for existing and former customers. • Administer and maintain the Group's management move and tenancy transfer list. • Administer and complete low level tenancy changes e.g. name changes. • Complete ad-hoc administration tasks on behalf of the Regional Housing team. • Identify and report any issues/breaches, in relation to Health and Safety. • Adhere to safeguarding policy and procedure; where appropriate refer customers at risk to relevant and appropriate Agencies/Local Authority. • Support the wider Regional Team to meet team objectives and Key Performance Indicators. • Undertake additional duties appropriate to the role and/or grade Ideally you will have; Strong organisational skills with the ability to effectively prioritise a busy and reactive workload. Positive attitude with a flexible and adaptable approach. This role is really suited to someone who likes to work at pace, is organised and performance driven, always wanting to provide a great customer experience. This role also offers genuine progression opportunities where many post-holders in this role have gone onto other areas of the business such as Allocations and Lettings Offers and Tenancy Management Officers. If you feel this could be the right role for you, we would love to hear from you! For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £23,000.00 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work Closing Date: 23rd July 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Housing Assistant

The Vacancy Do you have experience in an administrative role and strong IT skills? Are you a team player with experience dealing with customers? Our Housing Administrator role may be the role for you. We are looking for a motivated, enthusiastic Housing Administrator to join our Business Support Team in supporting the work of our Homes and Wellbeing department. Did you know NCHA was officially ranked as one of the UK's best places to work? This year, we were officially ranked as the 41st UK's Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work. The Role Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work and enjoy a challenge. This role involves working closely with internal and external colleagues to achieve and maintain high standards. Your main duties include but are not limited to: <ul> <li>Maintaining two inboxes</li> <li>Placing orders for Homes &amp; Wellbeing</li> <li>Dealing with a variety of enquiries regarding utility bills</li> <li>Coding invoices for authorisation</li> <li>Maintaining and applying for TV licences, Health &amp; Safety returns, Housing Benefit letters, and more</li></ul>Please refer to the role profile for a more information. "The best thing about NCHA are the people you are working with, they are all really friendly and passionate about supporting people in our communities. It is great to see the work you do being put to use to help people live better lives." - Current colleague What we are looking for Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service. This could be the perfect role for you if you're someone who: <ul> <li>Has the ability to work well under pressure and can successfully manage and prioritise a varied workload</li> <li>Enjoys a challenge and embraces change</li> <li>Enjoy working with numbers - a lot of the work is financial administration</li> <li>Takes pride and ownership of their work, ensuring it is of a high standard</li> <li>Wants to get stuck in and work closely within a great team of colleagues</li></ul>Please note you will be required to complete a work-related test as part of this recruitment process. Working Hours Monday to Friday, 9.00am - 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton. USEFUL TOP TIPS: <ol> <li>You will need to attach a CV in order to apply for this role.</li> <li>All correspondence will be via your registered email address.</li> <li>View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable!</li> <li>For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation!</li></ol> To apply, Click the Apply Now button at the top of this page. We look forward to receiving your application! NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce. The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Housing manager