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Our hotel Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality. Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. Your key responsibilities Join us as a House Manager, where you'll lead the Front Office team to deliver seamless service and uphold the highest standards of luxury hospitality. With your leadership, attention to detail, and passion for guest satisfaction, you'll inspire your team to create exceptional and memorable guest experiences. As a valued part of the Forte family, you will: <ul> <li>Oversee daily Front Office operations for smooth and efficient service.</li> <li>Maintain high service standards with attention to detail.</li> <li>Train, support, and motivate team members to excel.</li> <li>Handle guest requests and issues promptly and professionally.</li> <li>Coordinate with other departments for seamless guest experiences.</li> <li>Manage scheduling, performance, and lobby presentation.</li> <li>Ensure compliance with health, safety, and company policies.</li> </ul>Who we are looking for We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring: <ul> <li>A passion for delivering exceptional 5-star service, making everyone feel valued.</li> <li>A positive attitude with a willingness to learn and grow in hospitality.</li> <li>Enthusiasm, strong work ethic, and ability to multitask in a fast-paced environment.</li> <li>Skilled at creating memorable experiences and building lasting relationships.</li> <li>Able to work independently while collaborating across teams and departments.</li> <li>Committed to maintaining high standards of hygiene, health, and safety.</li> </ul>Why join us at Rocco Forte Hotels? Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks: <ul> <ul> <li>Discounted rates across our collection of iconic hotels - £25/€30 per night</li> <li>50% discount on Food and Beverage, 25% discount on Spa Treatments &amp; 20% discount on Health Spa products</li> <li>Extensive learning and development opportunities</li> <li>Meals on duty</li> <li>Social activities and events</li> <li>Recognition programs &amp; Annual awards</li> <li>Gym Membership Discounts</li> <li>Enhanced Maternity &amp; Paternity Pay</li> <li>Pension Scheme</li> <li>Season Ticket Loan / Cycle to Work Scheme</li> <li>Employee Assistance Programme</li> </ul></ul>Ready to take your next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another. Department Front Office Role House Manager Locations Brown's Hotel, London, United Kingdom Employment type Full-time Division Rooms Division

House Manager

Job summary The Accommodation department are looking to recruit a keen and enthusiastic individual to join their small but dynamic team. The post holders key objective will be to maintain a high standard of cleanliness in various accommodation areas on site. Cleaning experience is desirable although full training will be given. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Responsibilities will include general cleaning tasks such as the disposal of refuse, high /low dusting, cleaning sanitary areas, wet mopping etc. Staff uniform and training will be provided. Development opportunities are available for those candidates wishing to pursue a career in the NHS. Working Pattern: 37.5 hours working Monday to Friday 08:00 to 16:00, 35 hours working Monday to Friday 08:00 to 15:00 Interview Date: Week beginning the 23rd June For further information please contact: Steve Broadbent, Support Services Manager <a href="mailto:stephen.broadbent@nhs.net" target="_blank">stephen.broadbent@nhs.net</a> Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Responsibilities will include general cleaning tasks such as the disposal of refuse, high /low dusting, cleaning sanitary areas, wet mopping etc. Staff uniform and training will be provided. Development opportunities are available for those candidates wishing to pursue a career in the NHS. Working Pattern: 37.5 hours working Monday to Friday 08:00 to 16:00, 35 hours working Monday to Friday 08:00 to 15:00 Interview Date: Week beginning the 23rd June For further information please contact: Steve Broadbent, Support Services Manager <a href="mailto:stephen.broadbent@nhs.net" target="_blank">stephen.broadbent@nhs.net</a> Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements Essential <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul> Desirable <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul>Person Specification General Requirements Essential <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul> Desirable <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Employer's website

Accommodation Assistant

About The Service Are you self-motivated and committed to the delivery of affordable housing? As well as building homes again, Cardiff Council is enabling other providers to increase the number of affordable homes to meet significant demand. We need the right people to ensure all our aspirations are delivered. This is an exciting time to join the Housing Development section, and we are currently recruiting a Housing Enabling Officer to join our team, who can work with a wide range of partners to maximise opportunities to deliver affordable housing. About the job The successful candidate will be responsible for supporting the Enabling Team in the delivery of a wide range of various housing development and strategic housing projects and policies to address housing need in Cardiff. You will work closely with our wide range of internal and external partners, such as housing associations and private developers in supporting and maximising the provision of affordable housing across the City. What We Are Looking For From You We are looking for a professional and organised person who is a good communicator and can work as part of the broader Housing Development Team to enable the delivery of high-quality affordable homes. You will have a track record of working in a social housing environment, an understanding of facilitating affordable housing within a local government setting and excellent communication and negotiation skills. You will have experience of working in partnership with other organisations as well as a good knowledge of the Welsh Government's legislation and procedures on the development of affordable housing. Additional information The post is hybrid working (office and working from home). If you would like an informal discussion about the post please contact Alison Draper, Housing Development Manager (Enabling) on telephone number 07971 591478 . This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. If you have any concerns around your ability to participate in a virtual interview process or after reading the Job Description, if you would like an informal discussion about the post please contact David Jaques, Assistant Director, 07779 314071 We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Application Guidance Applying for jobs with us Behavioural Competency Framework Additional Information:- Employee Charter Recruitment of Ex-Offenders Privacy Notice Attachments<ul> <li> Job Description / Person Specification </li> </ul>

HOUSING ENABLING OFFICER

Accommodation Manager Sandford Holiday Park £42,848 Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Home Ownership Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity to join our Leasehold and Home Ownership Team. We are committed in providing a customer focused leasehold management service, and process efficiently Right to Buy applications in line with legislation. Birmingham City Council oversees the management of over 6,500 leaseholders and 59,000 Council tenants. We are looking for a dedicated individual who can take responsibility for the effective delivery of the Home Ownership Service. As a Home Ownership Officer, you will be responsible for Home Sales, Services Charges, Major Works consultation and S20, RTB, Arrears, Estate Management, line management, customer enquiries, complaints, and ensure compliance with statutory timescales and legislation. The successful candidate will need to demonstrate a strong track record of effectively managing a variety of tasks whilst maintaining service standards and remaining customer focused. The successful candidate must have strong IT skills, including proficiency in Microsoft Word, Excel and Outlook and possess excellent communication skills, both orally and in writing. The ability to work accurately with data and written communication and possess experience in using and maintaining in-house office systems with a drive to improve operational processes and create efficiencies for the team. The successful candidate will be expected to assist and support the implementation of new or amended working procedures and have knowledge of current RTB legislation and the Landlord and Tenant Act, whilst keeping up to date on legislative changes. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. For any informal enquires please contact: Lia Tomlinson via email on We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Home Ownership Officer

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Rotherham and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent The Guinness Partnership on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction Ability to carry out physical tasks within Health &amp; Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours Knowledge of Health &amp; Safety legislation, including COSHH and PPE Full UK driving license. Desirable Qualifications NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent PA1 and PA6 NPTC Certificates If this sounds like you then we'd love to hear from you! If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. Role Profile: EstateAssistant.pdf INDTGP TJTGP REEDTGP

Estate Assistant

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

The Role Neighbourhood Manager Southwark | Up to £39,178 per annum with an annual performance bonus of £3996 Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Job Description About the role Following an exciting development in our team, The Guinness Partnership is recruiting a Resident Liaison Officer to join the Building Safety Team covering the northern region. This is a full-time permanent opportunity. This role is agile and requires you to spend time in the Oldham office and onsite, time spent onsite will vary depending on the stage of the projects. You will manage and develop important relationships between customers, colleagues and contractors in the delivery of work managed by the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects, and are fully consulted regarding any requirements before, during and after the work is completed. What we're looking for We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul><li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li><li>Proven experience of providing a proactive and excellent customer service.</li><li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li><li>Good attention to detail and accurate recording for audit purposes.</li><li>Ability to work under pressure and to deadlines.</li><li>Effectively managing budgets and controlling spend.</li><li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li><li>Understanding of social housing legislation and tenancy management.</li><li>Awareness of health &amp; safety legislation and policy.</li><li>Demonstrates the Guinness Behaviours</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Please note: You are required to have a full UK driving licence and access to you own vehicle for business use. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. = How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you. The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face-to-face Interviews will take place at the Oldham office from Monday 9th June 2025. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home. Please note that this is a temporary position consisting of 12 weeks, with possibility of extension. Requirements Outline of Key responsibilities for the Neighbourhood Officer. ... <ul> <li>To be responsible for the monitoring of the level of vacant dwellings on schemes/estates and to ensure that properties are inspected and re-let with a minimum delay by following our lettings and void management policies and ensuring contract compliance</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>To liaise with colleagues and other agencies over any specific customer problems relating to e.g. complaints, rent arrears, anti social behaviour or repair requests.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing </li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations. </li> <li>Experienced in faced to face customer service </li> <li>Solution focused and experience in working with customers and stakeholders.</li> <li>An ability to manage confidential and personal information appropriately and sensitively.</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £31,166 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays (pro-rata)</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer INDTHG1

Neighbourhood Officer

Housing Enforcement Officer <ul> <li> £38,934 - £42,324 </li> <li> Full Time </li> <li> London Borough of Croydon </li> </ul>Express an interest in this opportunity To carry out inspections of private rented sector dwellings in relation to housing conditions and public health issues and to take informal and/or statutory enforcement action as appropriate. To provide advice to property owners and occupants, builders, internal colleagues and external agencies on housing and public health issues. Closing date: 9th June at 23:59 Summary of role • To investigate service demands relating to poor housing conditions, statutory nuisance, pest control, drainage and filthy premises in the private sector and take appropriate action as necessary to resolve the complaint. • To act as case officer in applying for warrants to enter premises by force if necessary. • To act under the guidance of an environmental health officer or team manager in the preparation of prosecution cases. • To carry out site inspections relating to the identification of hazards prosecution cases. • To carry out inspections &amp; surveys of drainage systems, produce accurate drawings and specifications for remedial work to take necessary action, including service of legal • To carry out duties relating to the licensing of HMOs and single family dwellings • To deal with the demolition of buildings. Essential Knowledge Required for this post • Relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field. • A thorough understanding and application of the wide range of legislation relating to Housing, Public Health, Drainage and Pests, including codes of practice, local and national guidance. • Understanding of and ability to apply the Housing Health and Safety Rating System. • Knowledge and understanding of the departmental enforcement policy. • Understanding of Court procedures to give expert evidence for prosecutions, appeals &amp; recovery of costs. • Able to process &amp; make personal Court application for warrant to enter premises, by force as necessary. • Must be able to provide and use a car for work purposes Express an interest in this opportunity To apply for this position please enter your email address via the link below: Housing Enforcement Officer | Croydon Works PLEASE NOTE: APPLICATIONS FOR THE ROLE SHOULD BE MADE VIA THE ABOVE ONLINE LINK AND NOT VIA THE ONLINE APPLICATION PROCESS. ANY APPLICATIONS RECEIVED THIS WAY WILL NOT BE ACTIONED.

Housing Enforcement Officer

About the job Some key information <ul> <li>Permanent, full time role, 37 hours per week.</li> <li>You will be based in the South/East side of Somerset working out of our Yeovil or Shepton Mallet office.</li> <li>28 days annual leave.</li> <li>You will join a dynamic and compassionate team supporting people who are needing assistance with housing providing advice and assistance and making legal decisions in accordance with the Homeless Reduction Act 2017.</li> <li>Relevant training will be provided to support you in your role.</li> </ul> What will I be doing? We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing advice, information and assistance to households who are homeless or at risk of homelessness. Helping customers explore their housing options and find suitable accommodation that meets their needs. Working with a range of partners and agencies to prevent and reduce homelessness in the community. Making decisions in line with the Homeless Reduction Act 2017. What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you: Have experience of working within a Housing Options team or transferable experience relevant to the role/client group. Experience of working in a housing association, local authority housing department or similar organisation. Effective written and verbal communication. Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances. We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul> <li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li> <li>Generous annual leave allowance, with the opportunity to purchase additional leave</li> <li>Staff discounts in gyms.</li> <li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li> <li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li> <li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li> <li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li> </ul> Anything else I should know? When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. For an informal chat about the role, please contact: Leanne Gillam at <a href="mailto:leanne.gillam@somerset.gov.uk" target="_blank">leanne.gillam@somerset.gov.uk</a> or on 01935 462769. or Samantha Milner at <a href="mailto:Samantha.milner@somerset.gov.uk" target="_blank">Samantha.milner@somerset.gov.uk</a> or on 01935 462717. If you have all the information you need, just hit the apply button - we can't wait to hear from you. DBS information This role requires an Enhanced DBS via the online disclosures procedure. Supporting documents and information Please read any attached documents before applying for this job TR0188 Housing Options Officer.pdf pdf, 99.22 KB

Housing Options Officer

Job Title Neighbourhood Housing Lead - East London Contract Type Permanent Hours Full time, 35 hours per week - 09:00 - 17:00 Persona Agile 1-2 days office, additional patch attendance required Patch Location East London - various locations within the boroughs of Barking and Dagenham and Newham - specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 6th June 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - East London - 6781

Job Title Neighbourhood Housing Lead - South West London Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office attendance. Additional patch attendance required Patch Location South West London - various locations including - Croydon, Wandsworth, Lambeth and Southwark. Specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH or Garratt Lane, SW18 4SN Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 4th July 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - South West London (Various) - 6782

Community Manager (Recruitment Resourcer) London Victoria Are you looking for a career change, a great culture and amazing benefits? We are delighted to announce that we are seeking a Community Manager (Recruitment Resourcer) to join our London team! If you already have recruitment experience, great, if you dont, we would still love to hear from you. What is important to us is that we find someone who aligns with our values, has the mentality to thrive in a performance-led environment and wants to work in a fast-paced role. Joss Search is a great place to work. We think culture and being happy at work are of utmost importance. We are team-focused, collaborative and high-performing. From flexible working to an annual trip away as a team (this year was Madrid), we believe in a rewarding culture that gives back. We also create an environment that supports you to succeed, ensuring that you have consistent training and a structure that allows you to grow without holding you back. As for the role, it's a great one to kickstart a career in recruitment. Working in our Temporary Recruitment team, you will get to source and develop relationships with top business support talent candidates across London. The position is creative too, you will get to lead on events that give back to our candidates and also have the chance to work closely with our fantastic marketing team to drive candidate engagement. Why join Joss Search? <ul> <li>Joining us means you will be part of an Employee-Owned business, and you will be a trustee. </li> <li>Joss Search is a great place to work. Check us out on Glassdoor. </li> </ul><ul> <li>Access to the best tools, systems and training from day one - we want to help you succeed!</li> <li>Structured career progression and a rewarding bonus/commission structure.</li> </ul>Requirements: <ul> <li>Be organised with the ability to multitask.</li> <li>Have high levels of resilience.</li> <li>Understand the value of feedback and continuous learning.</li> <li>Deliver an exceptionally high quality of service with personal importance.</li> <li>Be inquisitive.</li> <li>Adopt a positive solutions-led mindset.</li> </ul>What you will develop: <ul> <li>With high levels of emotional intelligence, you'll have the ability to build meaningful relationships with customers and understand the significance of this in changing lives through recruitment.</li> <li>Accountability that will help you grow in your career and make a real impact in your work.</li> </ul>We're a values-led and mission-driven business. Our mission is to champion hidden heroes and our values (passionate, authentic, team-focused, challenging and humble) help us to deliver a high-quality service. Above all, we build honest, non-transactional and real relationships with our candidates to deliver on our high standards. This year we have partnered with a truly amazing charity. Check out our partnership with Smart Works, a wonderful cause. At the heart of Smart Works is a dressing and coaching service designed to help women be the best version of themselves at a crucial moment in their lives.

Community Manager

The vacancy 35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: Monday 9th June 5.00pm Interview date: Wednesday 18th June Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health &amp; safety and that all repairs and planned works are carried out to a high standard. In this role, you will be responsible for <ul> <li>Delivering a brilliant service to customers living in our older people's independent living schemes</li></ul><ul> <li>Provide intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management.</li></ul><ul> <li>Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.</li></ul>We need people who have: <ul> <li>Exceptionally high standard of customer care and service</li></ul><ul> <li>Strong problem solving and decision making skills</li></ul><ul> <li>Excellent Communication and organising skills</li></ul><ul> <li>Apply Housing Management skills effectively in all areas of work</li></ul><ul> <li>Methodical, well organised and positive approach to workload and ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative;</li></ul><ul> <li>To promote and maintain a positive "can do" attitude in all aspects of the post</li></ul>An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we'd love you to join our team! #ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The Communities team Our Communities team pride themselves on delivering a fantastic service to our customers, representing the customer voice throughout the organisation and striving to make a real difference in people's lives! Forging strong relationships with our customers is central to what we do, none more than in our Customer Service and Support Team who assist customers with all aspects of housing, they really are a clued-up bunch! They also manage a full range of digital contact channels including live chat, social media, our app and of course the telephone so are skilled as well as knowledgeable! Our customers are important to us, and we want them to feel that way, which is why our Communities Team support residents to manage their tenancy and make sure neighbourhoods are clean, safe and places you're proud to live. It's a great feeling for the team knowing they can help to make services better for our customers! We are constantly striving to find innovative solutions to support customers and focus improve our customer experience. Whether it's developing an app, streamlining process or finding service improvements, they always have the customer at the centre of what they do! We're committed to doing what we say we'll do, keeping customers updated, building rapport and problem solving. Stats: <ul> <li>483 people moved into one of our homes last year!</li> <li>We engaged with 3,400 customers, on everything from our new cleaning contractor to building safety measures.</li> <li>90% of customers were happy with how they were treated last year!</li> <li>80% of customers were happy with their last contact with us</li> <li>We handled over 75,000 customer contacts last year!</li> <li>We continuously work with customers across the organisation including our Resident Scrutiny Panel, Customer Offer Panel and Community Champions.</li></ul>"Thank you for your interest in joining our Communities Team. For us, the Communities team is all about being reliable and respectful in the way that we interact with customer's and colleagues. The team is a tight-knit bunch who all share the same ethos, to deliver excellent customer service and have fun doing so! We are genuinely passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring Customers can live well in their homes and Communities, I'd love to welcome you into the team!" Ross Powell, Head of Customers and Communities Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Refer a friend scheme Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Cycle to work scheme Professional membership fees paid Tax-free green car scheme Loans scheme for travel season tickets Savings clubs Training and coaching Counselling and well-being programme Enhanced maternity and paternity leave Financial education Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Scheme Coordinators (Independent Living / Older People) x3

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Canning Place development based in Marlborough, Wiltshire. Built in 2017, Canning Place is a Retirement Living development that consists of 34 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Salary: £30,559 to 33,366 pro rata, per annum Grade: H Contract: Permanent Hours: 18.5 Hours per week Location: Malton (The role will be based in Malton but there will also be a requirement to provide support to manage temporary accommodation placements in the Selby locality). Weekend Working: No Car Users required: Yes We are looking for a Temporary Accommodation Officer to join our Housing Needs Service to provide the management of the council's owned temporary accommodation. The role: As a Temporary Accommodation Officer, you will be responsible for the day-to-day running of the council's temporary accommodation for homeless households. This will require responding to incidents within the accommodation and ensuring residents have access to support officers whilst residing in temporary accommodation. You will ensure all relevant paperwork is completed at sign up, fully explaining the conditions of occupancy to the resident and will be responsible for organising the collection of temporary accommodation charges from residents in the council's temporary accommodation. You will also be responsible for the safety and security of the council's own temporary accommodation, ensuring compliance with the council's health &amp; safety policies and procedures, whilst ensuring the maintenance and upkeep of the council's own temporary accommodation to a satisfactory standard and all repair work is reported promptly. You will also carry out housing management functions for the temporary accommodation, arranging the inspection of void properties from vacation, arranging clearance, gas and electrical safety checks, repairs and re-letting, to ensure void periods and income loss are minimised. What you will bring: This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. You will also have: <ul> <li> A good working knowledge and understanding of the Homeless Reduction Act 2017 </li> </ul> <ul> <li> Excellent communication and interpersonal skills. </li> </ul> <ul> <li> IT literacy </li> </ul> <ul> <li> Safeguarding awareness </li> </ul> <ul> <li> Excellent time management with the focus on prioritising own workload </li> </ul> <ul> <li> Ability to use your own initiative and as a team member. </li> </ul> <ul> <li> A full, current UK drivers licence </li> </ul> Working for us: When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year after five years continuous service, plus public holidays. You would be entitled to join the local government pension scheme. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Contact and Apply : If you would like to learn more about this opportunity, we recommend contacting Paul Andrews on <a href="mailto:Paul.Andrews@northyorks.gov.uk" target="_blank">Paul.Andrews@northyorks.gov.uk</a> or Victoria Stoker <a href="mailto:victoria.stoker@northyorks.gov.uk" target="_blank">victoria.stoker@northyorks.gov.uk</a> . As part of your application, we want to know about you and your motivation. Please complete the supporting evidence section of the application form on what your motivation is for applying, and how you meet the essential criteria. Key Documents: Job Description.pdf Total Rewards Brochure.pdf Key Dates: Closing date: 8 th June 2025. Interview date: Shortlisting 11 th June with interviews during W/C 16 th June 2025. Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Temporary Accommodation Officer

Accommodation Assistant Location: Mersea Island Holiday Park Hours of work: Variable - Including Weekends Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centered ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

INFORMATION Oetker Collection hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes L'Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel &amp; Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin &amp; Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. The Lanesborough - classically British service in a remarkably vibrant and elegant London residence. The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels. The team of The Lanesborough are waiting for you to have an exceptional experience! JOB DESCRIPTION Contract 01. Permanent Start Date Place London, United Kingdom MISSIONS House Manager We currently have an excellent opportunity for an experienced and passionate House Manager to join a fantastic team at the Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club &amp; Spa. Oetker Collection Masterpiece Hotels Oetker Collection hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As House Manager, you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with guests. In this role, you will support the Front Office Manager in effectively managing the department to ensure we provide a courteous, professional, efficient and flexible service at all times. Key Requirements The ideal candidate would be able to demonstrate the following attributes: <ul><li>Ensure a friendly and pleasant environment for all guests ensuring that Guest Recognition is at the forefront of service.</li><li>Handle all guest enquiries and complaints in a courteous and effective manner, ensuring all issues are rectified to the guest's full satisfaction.</li><li>Promote the effective communication and flow of information between Switchboard, Reservations, Front Office/Concierge, Butlers and Housekeeping to ensure guest service and recognition is at the forefront of everything we do</li><li>Be responsible for providing all guests with exceptional service while maximizing room revenue, productivity and development within the team</li><li>Develop the skills and effectiveness of all employees at the Front Desk through the appropriate training, coaching and mentoring.</li><li>Be responsible and supervise work at all levels of operation at Front Desk, Switchboard and Night operations, and set clear objectives for the team in the absence of the Front Office Manager.</li></ul>BENEFITS Financial Wellbeing <ul><li>Competitive salary package</li><li>Discretionary Company Sick Pay</li><li>Additional holiday allowance</li><li>Season ticket loan</li><li>Enhanced Pension Scheme</li><li>Life Insurance</li><li>Complimentary dry cleaning</li><li>Safety shoes</li><li>Retail discounts around Victoria, Westminster, Whitehall and the Northbank area</li></ul>Health &amp; Wellness <ul><li>Private Medical Insurance</li><li>Dental and Optical benefits</li><li>Complimentary meals on duty</li><li>Cycle to Work scheme</li><li>Flu vaccinations</li><li>Discounted chiropodist &amp; massage treatments</li><li>Substantiality initiates</li><li>Social and sports activities </li></ul>Career Growth &amp; Personal Development <ul><li>Internal transfer and promotion opportunities</li><li>Cross-departmental exposure</li><li>Partnered with industry-leading training providers</li><li>Internal learning gateway</li><li>Free access to e-learning platform offering job-specific training and personal growth courses</li><li>Subsidised professional qualifications and certified trainings</li><li>Financial incentives for bringing talents to The Lanesborough via 'Recommend-A-Friend' scheme</li></ul>Recognition &amp; Social Initiatives <ul><li>Award programmes throughout the year with generous prizes</li><li>Long service awards</li><li>Preferential room rate at The Lanesborough for you and your family</li><li>50% discount on F&amp;B and Club &amp; Spa treatments</li><li>Social events (e.g. Annual Party, Recognition Celebrations, Children's Xmas Party, Departmental Appreciation Day, pub quiz, etc.)</li><li>Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)</li><li>Retirement parties</li></ul>*Terms &amp; Conditions Apply PROFILE Eligibility In line with the requirements of the Asylum &amp; Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals.</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented.</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting.</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>Role Scope <ul><li>Property: Chapter Lewisham, 46 Thurston Road, London, SE13 7SD</li><li>Capacity: 611 beds + 1 Commercial unit</li><li>Turnover: £10.4m (approx.)</li><li>Team: 15 Team Members (direct &amp; 3rd party employed covering Front of House, Maintenance, Security, and Housekeeping)</li><li>Resident Amenities: 24/7 staffing, games room, private study room, extensive lobby and lounge area, 24 hour gym, roof terrace.</li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team.</li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects.</li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Welcome to Michael Jones, we're known for putting people first, and matching them with wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We are looking to hire a full-time, permanent Tenancy Coordinator who will be located in Worthing. Monday to Friday 9:00am till 6:00pm. The salary ranges from £25,000 to £29,000 per annum to include OTE Let's talk about the role. It involves: <ul> <li>Responsible for carrying out detailed and accurate checkouts, maintaining a high standard of service.</li> <li>Oversee and manage the checkout and deposit return processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times.</li> <li>Manage general office administrative tasks, including, but not limited to:</li> <li>Coordinating and scheduling checkouts, whether conducted internally or by an outsourced team.</li> <li>Administering end-of-tenancy bookings on checkout portals.</li> <li>Organising and managing property keys as necessary.</li> <li>Be prepared to handle various ad hoc administrative duties as they arise, ensuring that all tasks are completed in a timely and efficient manner.</li></ul>We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking individuals with qualities such as: <ul> <li>Prior experience within property management and administration is essential.</li> <li>Positive and proactive attitude, with strong interpersonal and communication skills, with the ability to work effectively as part of a team.</li> <li>Strong problem-solving skills.</li> <li>Ability to organise and prioritise tasks and responsibilities.</li> <li>Great attention to detail.</li></ul>At Michael Jones we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: <ul> <li>Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.</li> <li>Our Employee Assistance Programme offers free counselling support sessions.</li> <li>Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.</li> <li>Get the latest gadgets and appliances with our Smart Tech Scheme.</li> <li>We're committed to reducing our carbon footprint with our Cycle2Work Scheme.</li> <li>We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.</li> <li>You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.</li> <li>Celebrate your loyalty with special days and celebrations for length of service.</li> <li>Planning for retirement? We've got you covered with that important pension pot.</li> <li>We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.</li> <li>And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!</li></ul>We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Michael Jones, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

Tenancy Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Crest Nicholson's Special Projects Division are looking for a Resident Liaison Officer to join their Remediation Engagement Team. As Resident Liaison Officer you will be responsible for a number of Projects from handover (procurement of main contractor) through to completion, which will include keeping Responsible Entities, Leaseholders and Residents updated on the progress in Remediating their building Typical Duties: <ul><li>Ensuring that clear and understandable communications are provided which must include bi-monthly Newsletters.</li><li>Carrying out the duties highlighted in the communications strategy for Special Projects for this role.</li><li>In the event that we need to decant any residents, this would be co-ordinated on the ground by the Resident Liaison Officer</li><li>Liaise with on site construction team and site managers to obtain updates and ensure that any issues highlighted by residents are resolved in a timely manner and communicate outcomes of any issues back to the customer.</li><li>Working with the complaints manager and co-ordinator, respond to any resident/leaseholder/RE queries/Managing Agents.</li></ul>Desired Experience: <ul><li>Previous experience in a Resident Liaison Officer capacity</li><li>Experience of undertaking Resident Facing meetings and meetings with Responsible Entities</li><li>Previous experience of producing newsletters in previous Resident Liaison role(s)</li><li>Excellent Communicator</li><li>Valid Driving license (To allow for travel to Resident Meetings)</li></ul>The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • 25 days annual leave • Private Medical Insurance Family cover or Healthcare Cash Plan Family cover • Car allowance • Annual bonus scheme • Pension scheme • Sharesave scheme &amp; Share Incentive Plan • Life Assurance • Personal Accident Insurance • Cycle to work scheme We are an inclusive employer; the Company will consider flexible working requests for all roles We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under 'Recruitment Privacy Policy'. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Scheme Manager - Grove Gardens, High Wycombe We are looking to expand our management teams across our Buckinghamshire Learning Disability services and have an exciting opportunity at Scheme Manager level in High Wycombe. Do you have experience at delivering consistently high quality health or social care to adults with a learning disability? Can you lead by example, motivate and inspire others? Are you good with people and a great communicator who is able to adapt their approach to a range of individuals? If you are looking for your first step into management and are self-motivated with a passion for making and sustaining positive change, and have the confidence to make difficult decisions under pressure, in order to finish each day knowing you've made a difference to people's lives - this role might be for you! If you have the drive and ambition, we can help support you on your career pathway. We offer an internal management programme as well as the opportunity to complete recognised accredited apprenticeship following successful probation. Coaching and mentoring opportunities from your network of supportive and experienced management peers and senior managers. You will need to have a full UK driving licence and use of a car to take up the role. Benefits In return for your hard work and commitment, we offer a benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>Salary of £33,054 per annum</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>How to apply If you are interested in joining our friendly team, please download the job description and click apply below. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities Employer. We are a Disability Confident Employer.

Scheme Manager

The Vacancy Fixed Term 12 Month Maternity Cover, Full time- 37 hours per week Salary £33,366 - £37,938 Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: <ul> <li>The ability and passion to deliver a high-quality service to customers. </li> <li>The ability to work positively within a team setting. </li> <li>A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. </li> <li>The ability to listen actively, and is able to empathise with customers. </li></ul>It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us, and we like to acknowledge that everyone is different. We're always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 8th June 2025 Interview Date: 26th June 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing manager