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About the Role:Are you ready to make a real impact in the Housing Sector? LiveWest are looking for an experienced Homeownership and Commercial Officer to join our team. If you have experience in a similar role, and thrive in a fast-paced, dynamic environment, this is your chance to contribute to meaningful work with a purpose.Key Responsibilities:As a Homeownership and Commercial Officer, you'll:<ul><li>Deliver outstanding block and estate management services to a wide range of tenures, including shared ownership, freehold, leasehold, commercial and market rent properties.</li><li>Oversee service charge budgets, ensuring accuracy, compliance with leasehold legislation, and value for money.</li><li>Provide advice and information on leases, transfers, and tenancy agreements to customers and colleagues.</li><li>Manage legal enquiries and documentation for property resales, lease extensions, and deed of variations.</li><li>Handle the marketing, letting and compliance for market-rented and commercial properties.</li><li>Collaborate with stakeholders to contribute to the successful development and management of new housing schemes.</li><li>Resolve complaints effectively and ensure high levels of customer satisfaction.&nbsp;</li></ul>Why Join LiveWest?At LiveWest, we're not just about homes - we're about creating thriving communities. Joining us means being part of a team committed to delivering high-quality housing services, with a focus on innovation and collaboration.This role is being offered on a full time, permanent basis and is field based, from our Weston-super-Mare office. Hybrid working is available with 2 - 3 days in the office, or out in the community, dependent on business need.For further information about this opportunity, please <a href="https://livewest.pagetiger.com/cmjahie/1" target="_blank">click here</a> to view our candidate information pack.We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.<h2>About The Candidate</h2>To be considered for the role of Homeownership and Commercial Officer, you will have the essential skills and knowledge for a Level 1 role (please see our candidate information pack) and the following role specific experience and skills:<ul><li>Proven experience of working in leasehold management, block/estate management or related fields.</li><li>Strong understanding of lease agreements, service charge legislation, and property management practices.</li><li>Hold a CIH/HNC in Housing. (D)</li><li>Have a good understanding of various homeownership tenures, including shared ownership, leasehold, freehold and market rent.</li><li>A knowledge of commercial management (D).</li><li>Have an excellent ability to deliver first class customer service.</li><li>Excellent interpersonal skills to engage effectively with customers and partners.</li><li>Have a pro-active approach to managing workloads and resolving challenges.</li><li>Hold a full, valid UK driving licence and access to a suitable vehicle.</li></ul>Other organisations may call this role:&nbsp; Leasehold Officer,&nbsp;Property Manager&nbsp;<h2>About The Company</h2>Our Reward and Benefits:<ul><li>Defined Contribution pension scheme – employer contribution of 6% - 9%. &nbsp;</li><li>Discretionary Bonus scheme. &nbsp;</li><li>Death in Service benefit (3 x salary). &nbsp;</li><li>26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. &nbsp;</li><li>Family Friendly policies. &nbsp;</li><li>Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). &nbsp;</li><li>Employee Assistance Programme. &nbsp;</li><li>Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.&nbsp;&nbsp; &nbsp;</li><li>Cycle to Work scheme. &nbsp;</li><li>Car Benefit scheme. &nbsp;</li><li>Learning and Development including coaching and professional qualification support. &nbsp;</li><li>Volunteering days.</li></ul>About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.&nbsp; &nbsp; As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please&nbsp;<a href="https://www.livewest.co.uk/about-us/equality-diversity-and-inclusion" target="_blank">click here</a>.

Homeownership and Commercial Officer

Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!&nbsp;As a Housing Officer, you will be the primary relationship manager for our customers in one of our Bristol/South Gloucestershire patches. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You'll work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties.Key Responsibilities:<ul><li>Provide outstanding service and support for customers, handling queries, permissions and tenancy management.</li><li>Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.</li><li>Manage cases of tenancy fraud, and domestic abuse promptly, and professionally.</li><li>Oversee estate standards and service contract to ensure value for money and a high-quality living environment.</li><li>Lead the delivery of vibrant resident engagement and support community development objectives within your geographic patch to promote business objectives and to support tenancy and neighbourhood sustainability.</li></ul>Why Join Us?You'll be part of a forward thinking housing association, focused on collaboration, customer service and community impact. With opportunities for professional development and a supportive work environment, this role offers you a chance to grow your career whilst making a real difference.For further information about the role, please&nbsp;<a href="https://view.pagetiger.com/candidate-pack-standard/housing-officer-neighbourhoods-april-2024" target="_blank">click here</a>&nbsp;to view our candidate information pack.We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.<h2>About The Candidate</h2>To be considered for the role of Housing Officer you will have the essential skills and experience for a Level 1 role (please see our candidate information pack) plus the following specific skills, knowledge and experience:<ul><li>Experience in social housing with experience of tenancy, estate and housing management.</li><li>Be CIH Level 4 qualified, or be willing to work towards.&nbsp;</li><li>Strong interpersonal skills.</li><li>Excellent organisational skills to manage competing priorities in a fast-paced environment.</li><li>Have an excellent customer focus, with an ability and drive to improve customer satisfaction.</li><li>Hold a full UK driving licence and access to a suitable vehicle.</li></ul><h2>About The Company</h2>Our Reward and Benefits:&nbsp;<ul><li>Defined Contribution pension scheme – employer contribution of 6% - 9%. &nbsp;</li><li>Discretionary Bonus scheme. &nbsp;</li><li>Death in Service benefit (3 x salary). &nbsp;</li><li>26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. &nbsp;</li><li>Family Friendly policies. &nbsp;</li><li>Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). &nbsp;</li><li>Employee Assistance Programme. &nbsp;</li><li>Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.&nbsp;&nbsp; &nbsp;</li><li>Cycle to Work scheme. &nbsp;</li><li>Car Benefit scheme. &nbsp;</li><li>Learning and Development including coaching and professional qualification support. &nbsp;</li><li>Volunteering days.</li></ul>About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.&nbsp; &nbsp; As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please&nbsp;<a href="https://www.livewest.co.uk/about-us/equality-diversity-and-inclusion" target="_blank">click here</a>

Housing Officer - Neighbourhoods

Play a key role in a holistic programme to deliver a 21st century model estate that is carbon-neutral by 2030 The Role: Join us and a vibrant community at Lancaster West to deliver carbon-neutral estate hand in hand with residents. We are passionate about creating a positive impact on our neighbourhood through a range of sustainability projects including retrofit of social housing, delivering green heat and energy, improving landscape and biodiversity, and facilitating a circular economy opportunities and the adoption of green skills within the community. We’ve reduced carbon emissions on the estate by 24% since 2018; our flagship renewable heat network programme the Notting Dale Heat network has broken ground and the country’s first whole block deep retrofit at Treadgold House is nearing completion. About Us: The Lancaster West Neighbourhood Team is a team recruited in partnership with residents, managing 826 homes across the Lancaster West Estate, as well as homes managed by Grenfell Housing Services. Our work is focused on working with residents to design and deliver excellent housing services, and co-design a 21st century model social housing that is carbon-neutral by 2030. About You: You will be required to embrace a culture of co-design to deliver excellent outcomes for our residents. Above all, you'll be driven by the passion to make a difference, inspire confidence, and be keen to help Lancaster West go carbon-neutral by 2030. If you are eager to play your part, work in partnership with residents, local organisations, and stakeholders to drive change and deliver projects to do with sustainability, we’d love to hear from you. How to apply: You will need to send your CV along with a personal statement (no more than 2 pages of A4) addressing why you are interested in the role and how your qualifications, skills and experience (including any statutory qualifications or skills) meet the job description and person specification to Batool Zalkha <a href="mailto:batool.zalkha@rbkc.gov.uk" target="_blank">batool.zalkha@rbkc.gov.uk</a>

Assistant Project Manager – Heat Networks and Sustainability

We are looking for a Building Safety and Compliance Officer to join our Asset Management Team.The Building Safety and Compliance Officer should have a good understanding of the maintenance needs of buildings both from a technical and functional perspectives, as well as an awareness of the health and safety and other statutory requirements relevant to managed occupied residential property.You must have a minimum of a degree that's property related, preferably covering building safety and compliance.The Building Safety and Compliance Officer will assist the Building Safety Lead Manager (BSLM) in all issues relating to building safety on Hightown’s buildings and will need to liaise closely external contractors and surveyors, the property services team, the wider housing management team, the development team and residents as necessary.The Building Safety and Compliance Officer will assist in ensuring Hightown meets its health and safety and legislative obligations including any requirements from the Building Safety Bill, the Fire Safety Act and any subsequent legislative changes.Key Responsibilities:<ul><li>To assist the compliance team to ensure that they continue to meet targets / KPIs for its statutory obligations for H+S, to include, but not limited to, electrical testing, gas servicing, legionella testing and risk assessment, lifting equipment, PAT, asbestos, automatic gates, playground equipment and fire.</li><li>To help develop and maintain safety cases for higher risk and / or complex buildings ensuring digital records are kept uniform and up to date.</li><li>To assist the BSLM in any liaison with regulatory or enforcement bodies in regards to building or fire safety to include completing any necessary government returns required within published deadlines.</li><li>To assist in producing an accurate digital record of the building system for each of Hightown’s buildings, to include copies of the as-built drawings and plans, the materials used in the construction of the buildings and the construction type of the buildings, e.g. traditional build, timber frame etc.</li><li>To review Hightown’s buildings and carry out any necessary risk assessments to enable Hightown to budget and plan effectively for any works required which do not form part of any building guarantee claim.</li></ul>It is essential that you hold a full UK driving licence and have access to a car for work purposes.Our BenefitsIn return for your hard work and commitment, we offer a considerable benefits package which includes…<ul><li>Generous annual leave allowance of 33 days per year, including bank holidays.</li><li>Competitive salary of £39,039 pa for a 35 hour week</li><li>Workplace Pension Scheme with 4% employer contribution</li><li>Monthly attendance bonus of 1.25%</li><li>Regular market reviews of salary and cost of living</li><li>Life assurance cover of three times your annual salary</li><li>Blue Light Card, giving you big savings on hundreds of high street brands, gym memberships, restaurants and cinema tickets.</li><li>Ongoing training, e-learning and courses to develop your career and skillset</li><li>Employee Support and Health &amp; Wellbeing</li><li>On site gym and shower facilities</li></ul>Are you interested? Then please also click below for a copy of the Job DescriptionClosing date; Sunday 8th December 2024Interview date: TBCTo stay safe in your job search we recommend that you visit&nbsp;SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the&nbsp;SAFERjobs&nbsp;website for information on common scams and to get free, expert advice for a safer job search.We are an&nbsp;Equal Opportunities&nbsp;&amp;&nbsp;Disability Confident Employer.

Building Safety and Compliance Officer

Accommodation Manager - Maldron Hotel Derry We have a fantastic new vacancy for Accommodation Manager in the excellent Maldron Hotel Derry Objective of the Role Reporting to the General Manager, the Accommodation Manager along with Accommidation Supervisors will lead the housekeeping function in our hotel, and ensure that our guests experience the highest quality of rooms standard. Key Duties and Responsibilities <ul> <li>Monitor Standard of work, ensuring the highest quality.</li> <li>Delegate the rooms volume to the accommodation / housekeeping employees.</li> <li>Develop employees to be ready for the next step in their careers.</li> <li>Ensure compliance with all H&amp;S and HACCP regulations both internally and externally.</li> <li>Monitor the cleanliness of all public areas in the hotel including the conference suite and leisure facilities.</li> <li>You will also be required to liaise with the Maintenance department to ensure the hotel standards are consistently high. </li> </ul>Requirements: <ul> <li>At least 2 years' experience within an Accommodation Department at supervisory level.</li> <li>People leadership and development experience.</li> <li>Excellent organisational skills.</li> <li>Excellent communication skills.</li> <li>Flexibility to assist in other departments should the need arise.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Closing Date January 07/01/2025

Accommodation Manager

Accommodation Manager Location: Golden Sands Holiday Park Hours of work: 40 Hours Per Week Salary: £28,000 pa What we need in a nutshell We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepares and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all of our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer. Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes: <ul><li>Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners</li><li>Ensuring our guest accommodation is ready for arrivals and to the highest of standards</li><li>Working together with other managers in the park and centrally to ensure an exceptional guest experience</li><li>Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good</li><li>Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer</li><li>Managing and controlling budgets and identifying and implementing cost savings</li><li>Championing and implementing Health and Safety policies to ensure team and guest safety</li></ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We are looking for a high-calibre manager who can demonstrate the following: <ul><li>A good level of general education</li><li>Experience of managing and leading a team</li><li>The ability to manage performance issues and conflict situations assertively and with empathy</li><li>Exceptional communication skills and able to adapt style to people at all levels</li><li>A strategic mindset and a strong focus on customer service delivery</li><li>A forward-thinking outlook and open to new ideas</li></ul>It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Bonus Scheme</li><li>Health Cash Plan</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Good Luck! #INDHP

Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile (1-2 days office attendance) Patch Location Hackney &amp; Haringey Reporting Office Stratford, London, E15 4PH Salary £34,904 - £38,379 (depending on experience) plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 10th December 2024 - 23:00 Interviews will be held via Microsoft Teams on a date yet to be confirmed. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package: <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Westfield Cash Health Plan </li> <li> Great places to work certified 2023-2024 </li> <li> Best Workplaces for Women </li> </ul>As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul>The successful candidate should: <ul> <li> You should be good at building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have previous experience </li> <li> Be able to drive and have access to a car for work </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Neighbourhood Housing Lead - Hackney & Haringey - 6333

Company Description Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description We are looking for a Community Manager to oversee our team at the Gogar offices of a world renown bank. The role of the Community Manager is to ensure our service at a prestigious bank remains a trailblazer for positive visitor experience and service excellence. Their team of Community Hosts &amp; Welcome Hosts will be the central heartbeat of the campus, developing excellent working relationships with the colleagues who work across it. Working in synergy with all service providers, they will execute a seamless experience for the banks colleagues and visitors, building a thriving community and driving the "hotelification" of the corporate working space. Shifts: 40 hours per week, shifts as required from Mon-Fri Salary: £44,000 Qualifications <ul><li>The ability to communicate clearly, concisely, and effectively at all levels</li><li>Ability to engage with people to create rapport</li><li>Bold with suggestions and ideas</li><li>Exceptional customer focused manner</li><li>Proactive approach</li><li>High standard of personal appearance</li><li>Impeccable attention to detail</li><li>The desire to take ownership, through to resolution, for issues and concerns</li><li>Be Flexible, proactive, and positive attitude.</li><li>Be Organized and able to prioritize work effectively, with the ability to multi-task.</li><li>Be a strategic thinker and innovative problem solver.</li></ul>Skills/Experience <ul><li>Managerial experience within a 5* corporate environment or similar role</li><li>Experience in a client/guest services role or similar role</li><li>A proven record of managing a large, diverse, and dynamic team</li><li>Experience of managing change</li><li>Understanding of how day to day performance links to SLAs and KPIs</li><li>Experience working with audio visual and conferencing equipment highly desirable.</li></ul>Additional Information What's in it for you? <ul><li>Excellent holiday allowance</li><li>Pension contributions,</li><li>Life insurance</li><li>Enhanced annual leave</li><li>Recommend a Friend Bonus Scheme</li><li>Thank you voucher scheme.</li><li>24-hour personal helpline for employees, providing counselling &amp; information services.</li><li>Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.</li><li>Our Training Academy provides excellent training and development opportunities for our people.</li></ul>Videos To Watch <a href="https://www.youtube.com/watch?v=JG1xxQmaY4Q" target="_blank">https://www.youtube.com/watch?v=JG1xxQmaY4Q</a>

Community Manager

We are looking for an administrator with a business focus, a keen eye for detail and an ability to manage a varied workload including rent account spreadsheets, regular correspondence, chasing background checks for accommodation applicants and checking that quality standards are being upheld. You will be joining our accommodation team, working closely with our Accommodation Manager to achieve set targets. You will have relevant experience and an ability to work accurately and at pace where needed, in a role with direct responsibility for young people finding and retaining a home with us. We welcome candidates from all backgrounds and look forward to your application. HOURS OF WORK Five paid hours daily, Monday to Thursday, between 9am and 4pm (set hours to be decided by the successful candidate). Please note that this is an on site position, based in our Wood Street accommodation project, and is not currently available for remote / home working due to the nature of the work. MAIN RESPONSIBILITIES - To administer supported accommodation rent collection records in accordance with YMCA Doncaster's policy. - To administer all applications for accommodation including addressing incomplete applications, obtaining references and risk information from external professionals, ensuring that all relevant information is recorded, and to schedule interviews. - To meet clients and applicants as necessary to discuss issues relating to applications, arrears, payment plans and similar landlord matters. - To issue warnings relating to payments and other landlord matters in accordance with procedures. - To maintain awareness of individual clients' benefit claims, due dates and sanctions. - To share information about allocations and/or throughput with the local authority and specified others as required. - To ensure that personal information is shared with applicants, clients and third parties only in accordance with the association's data protection arrangements. - To ensure compliance through record audits, and to deal with designated matters arising from audits including correction and instruction of staff at various levels. - To accurately collect and produce data relating to a range of performance indicators. - To provide regular financial and other reports as required. - To manage bookings for the Accommodation Manager's client assessment meetings as required. - To contribute to drawing together evidence relating to quality systems. - To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain absolute confidentiality at all times. - To represent senior staff and the Association positively in all relationships, both internal and external. - To work within the policies and procedures of YMCA Doncaster, and to contribute to their development. - Other reasonable duties as required from time to time by the Line Manager. PERSON SPECIFICATION - Experience of managing a varied workload effectively and efficiently without close line-management, including experience of working to a daily, weekly and monthly routine with scope for interruptions where necessary. - A business-like focus, prioritising maximising occupancy and rent collection. - Strong attention to detail and high levels of accuracy when inputting data and creating reports. - Able to be assertive and tenacious, and to use that ability on a daily basis. - Comfortable working with financial records, transactions and calculations. - Able to use Microsoft Word and Excel to a high standard. - Able to work within organisational procedures. - Effective verbal and written communication skills, including the ability to communicate well with colleagues, as well as customers or clients with complex needs and / or challenging behaviours. - Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those. - Able to work to the Vision and Values of YMCA Doncaster. - Able to represent the Association positively, professionally and with credibility.

Housing Administrator

Join our housekeeping team as a manager for a career with more shine! There's nothing quite like making people smile when they're on their holidays and as an Accommodation Manager at Parkdean Resorts, you'll be key to inspiring smiles from the minute your guests step through our park gates. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme </li> <li>Up to 50% off holidays with us </li> <li>25% off holidays for friends and family </li> <li>30% off park activities, food and drink </li> <li>The opportunity to gain professional qualifications </li> <li>Clear career pathways for those looking to progress </li> </ul>We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy. What you will be doing... As our Chief Dirt Eliminator, you will inspire and develop your team to deliver the highest of standards. This means: <ul> <li>Leading a team to deliver high accommodation standards through cleaning and maintenance </li> <li>Monitoring accommodation quality to ensure that the customer experience exceeds expectations, and all operating standards are achieved </li> <li>Controlling stock such as linen, cleaning products and equipment to ensure budgets are adhered to </li> <li>Maintaining a recruitment plan to ensure that all key roles are filled and proactively supporting in the training and development of all team members </li> <li>Ensure that all new team members receive a high-quality induction. </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, ensuring holiday happy is never far away. PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at <a href="mailto:Stephanie.Wood@parkdean-resorts.com" target="_blank">Stephanie.Wood@parkdean-resorts.com</a>.

Housing Management Coordinator Birmingham Permanent, part time (15hpw) Pay £12.61 per hour (£24,664 per annum [pro rata]) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Birmingham Universal Prevention Service. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> You'll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Based at our service in Handsworth you'll spend your time travelling around the properties in our Birmingham patch. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

The Vacancy Here at Wates, we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Planned Maintenance Team in the South East London &amp; Kent region. We are ideally looking for someone living locally as travel to the office and surrounding areas is required in order to fulfil this role. You will be working with one of our social housing partners where client and customers relationships is key so we are looking for someone with strong interpersonal skills. The key focus for this role will be to liaise with tenants and project staff regarding cyclical works to ensure a safe and secure environment and to support the operational team in delivering the cyclical and planned works programme for the term of the contract. Key Accountabilities will include: <ul> <li>Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money</li></ul><ul> <li>Ensure effective communication with all stakeholders and attend and organise regular progress meetings</li></ul><ul> <li>Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required</li></ul><ul> <li>Maintain a complaints procedure and deal with disputes and damage claims.</li></ul><ul> <li>Attend community events organised</li></ul><ul> <li>Report all defects to Project Lead and advice on any trends (common defects)</li></ul><ul> <li>Continually check that our promises are being delivered</li></ul>Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Company Description Ubisoft's 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown. Job Description The Community Manager is primarily accountable for supporting the community strategic plan created by their brand's Community Developer. Responsibilities include communicating with players through social media channels, creating dynamic community content to engage and inform, and driving player feedback to share with the Community Developer and cross-functional partners to support in-game improvements. Community Managers are responsible for having a thorough understanding of contemporary gaming genres and platforms, including fluency with games-as-a-service practices. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Collaborate on defining and helping to execute the community strategic plan, driven by the Community Developer for your specific brand(s). • Create player-facing resources and engaging digital content such as guides, short-form videos, static assets, and educational content which leverage community trends and highlight key initiatives. • Interface with internal production resources to produce assets required to support content deliverables. • Write/review/copyedit outbound communications to ensure readability and alignment with brand tone and key objectives. • Collaborate with cross-functional partners to align on a content calendar designed to consistently maximize engagement across shared social media channels. Monitor and drive player conversations across these and additional channels. • Build a Ubisoft identity and develop an active and engaged relationship with players in the fan-base. Help to develop programs to identify key influencers and leverage these community members to help evangelize the brand and/or game for the community. • Assess the community's pulse, understand community concerns, and communicate community status to internal cross-functional partners. • Report on areas of concern for the community, surface trending topics/threads, and share/contextualize engagement metrics. • Devise and manage contests + other events and facilitate the fulfillment of prize delivery when necessary. • Work with the portfolio's Social Media Manager to understand content performance and apply learnings to future content campaigns to maximize reach, impressions, and engagements. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EXPERIENCE: • Experience in a community management or customer service role. • Previous experience with user moderation and conversation management in a digital/online environment, including experience working with forums and social media management tools. • Strong understanding of social media services, mechanics, and trends; especially Instagram, Twitter/X, TikTok, and Discord. • Background as a creative and knowledgeable gamer, comfortable with online communities and social media. • Excellent communication skills required. • Ability to thrive in a highly dynamic environment within a globally distributed team. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of: • Word Processing Software • Internet Software • Spreadsheet Software • Design Software PREFERRED BUT NOT REQUIRED: • Experience in the video games industry a significant plus. • An enthusiasm for gaming. • Previous experience with customer first-contact and de-escalation is preferred. Additional Information Benefits With Ubisoft CRC, you will receive a competitive salary along with: <ul><li>Personal performance bonus</li><li>Private Health Insurance (including eye care and dental)</li><li>Life Assurance</li><li>Long Term Disability Insurance</li><li>Pension</li><li>Significant discount on the world's best video games</li><li>Access to Ubisoft's back catalogue on PC</li></ul>Perks: <ul><li>We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international and creative space.</li><li>A kitchen stocked with cereals, fruits, unlimited filtered water, teas, coffee</li><li>Regular professional and social events</li><li>Flexible working hours</li><li>A casual dress code</li><li>Fun, we like to work hard but have a laugh too!</li></ul>Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players' community.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Cabot Court development based in Longwell Green, Bristol. Built in 2011, Cabot Court is a Retirement Living development that consists of 29 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Hourly rate: £17,908.61 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Neighbourhood Manager Salary:£34,285 - £39,698 Contract:Permanent Location:Ealing Aboutus: A2Dominion is a housing provider operating across Southern England.With a rich history spanning over 70 years, we are committed to creatingvibrant, sustainable communities that enhance the lives of our residents. At A2Dominion,we pride ourselves on our values of integrity, innovation, and inclusivity.With a dedicated team of professionals, we consistently strive to exceedindustry standards. Role overview: Are you ready to makea real impact in the heart of vibrant communities? As a Neighbourhood Manager atA2Dominion, no two days will ever be the same. You'll be the face of thecompany, directly shaping the lives of residents by providing the support, careand attention that make their communities thrive! You'll play a crucialrole in delivering exceptional neighbourhood management across a diverseportfolio of residential and mixed tenured buildings. Your work will directlyenhance the safety, wellbeing and satisfaction of our residents, while ensuringcompliance with all regulations. From conducting estateinspections and managing building safety, to handling tendency issues likeanti-social behaviour and safeguarding, you'll be at the forefront of creatingvibrant, thriving communities. If you're passionateabout making a difference, building strong relationships, and drivinghigh-quality service, this is your opportunity to help shape the future of ourcommunities! Keyresponsibilities: - Conduct estate,scheme, and property inspections to maintain high standards of safety andcleanliness. - Support residentswith tenancy management issues such as anti-social behaviour, disputes, andsafeguarding concerns. - Work closelywith internal departments and external partners to address building maintenanceand safety. - Engage withresidents through regular communication, ensuring their concerns are heard andacted upon. - Providetailored support to vulnerable individuals and families, ensuring their needsare met. - Gather feedbackfrom residents to continually improve services and ensure satisfaction. - Represent the company in externalmeetings, attend court proceedings, and support residents through variousissues. More about you: You'repassionate about making a difference and have a strong foundation in housingmanagement, with experience or a willingness to learn about building safety,fire safety, and tenancy issues. You understand the importance of safeguardingand are committed to helping residents, especially vulnerable groups, feel safeand supported. Youhave some experience in managing tenancy matters, such as anti-socialbehaviour, and an understanding of housing law and regulations, or you're eagerto develop your knowledge in these areas. You thrive in problem-solving, andyou're able to communicate clearly and effectively with residents from allbackgrounds, simplifying complex issues when needed. You're IT-savvy,comfortable with tools like Outlook, Word, Excel, and have an eye for detailwhen it comes to data. Aclean UK driving licence is essential, and if you don't already hold a professionalhousing qualification, you'll be ready to work towards one. You're ready tostep into a role where your skills will make a lasting impact! Choosing us is easy As anemployee of A2Dominion,we want you to feel rewarded and have a choice of flexible benefits, salaryexchange benefits, and rewards and discounts that work for you, wherever youare in your life. We offer a wide range of staff benefits. For this role, theseinclude: 25 days'holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development. Ifyou require a reasonable adjustment during the recruitment process, pleasecontact our Talent Team to request: <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion isa Disability Confident Employer which means that we are committed to employingdisabled people and will: actively look to attract and recruit disabled people,provide a fully inclusive and accessible recruitment process, offer aninterview to disabled applicants who meet the minimum criteria for the job, beflexible with assessing people so disabled applicants have the best opportunityto demonstrate that they can do the job, make reasonable adjustments asrequired. At A2Dominion,we recognise the positive value of diversity, promote equality and inclusivityin our hiring processes. We always aim to recruit the person who is most suitedto the job and welcome applications from people of all backgrounds - men andwomen, people of all ages, sexual orientations, nationalities, religions, andbeliefs. Meetingthe role requirements We recognise that some females will only apply for a role if they meet 100%of role requirements. If this sounds like you, we'd still encourage youto apply and also to arrange a call with one of our recruitment team to discussyour application further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer. Everyoneis welcome at A2Dominion. We know that equality, diversity, and inclusivity make usbetter. We embrace the unique contributions of our people and seek to create aworkplace where everyone feels like they belong. Find out why our people loveworking with us. Join us at A2Dominion, where your expertise will be integral to our recovery journey,creating lasting positive changes in the lives of our customers. If you possessthe right motivation and drive to contribute to our recovery and changeinitiatives, we invite you to apply and be a crucial part of our team. This role closes on 5th December 2024, we reserve the right to close this role uponappointment of the right candidate.

Neighbourhood Manager

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction At Lewisham Council, we believe in building on potential. As a Home Ownership Officer, your ability to proactively manage a variety of Right to Buy and home ownership functions within procedural &amp; legislative deadlines could have a real impact on people's lives. We aim to provide a better experience and more opportunities for residents, communities - and the dedicated people who join our growing team. What's the role? As a Home Ownership Officer, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes homeowners. If successful, the main duties of your role will be: • Proactively manage a variety of RTB and home ownership functions within procedural &amp; legislative deadlines and keep up to date with relevant legislation and good practice issues relating to the role. • Build good working relationships with the local Tenant and Residents' Associations. Attend court of hours meetings as required. • Respond to correspondence and complaints and provide drafts for member's enquiries and take legal action as necessary (attend court and tribunals as required). • Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>What we're looking for You are flexible and have excellent peoples' skills. You will have an eye for accuracy and attention to detail. You will be keen to resolve enquiries and have good collaboration skills liaising with residents and other areas of the business. You are proactive and have experience of managing leasehold issues as well as having great people skills. Location The job is primarily based in Laurence House, 1 Catford Road, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact: Glenda Omogbai - <a href="mailto:HOS@lewisham.gov.uk" target="_blank">HOS@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £39,150 - £40,344 per annum (SO1) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

Home Ownership Officer

Salary Range: £28,000 - £30,000 gross per annum including car allowance, fuel card is provided on top Contract type: Employment, permanent, full-time role Location: Southwest London We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. In this role, you will focus on minimizing disruption to residents, gaining access to units, and establishing relationships with all parties to ensure a smooth process during projects. As the main point of contact between the projects team and residents, you will take the lead in resident liaison work. Your responsibilities will include building and maintaining trusting relationships with residents, ensuring they are kept informed about all planned works, and promptly and professionally addressing any queries. Main Objectives of the Resident Liaison Officer role: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving license and access to own vehicle</li><li>Customer focused mindset</li><li>Generally IT-minded, comfortable with the full Microsoft package</li><li>Problem-solving skills, to allow you to deal with complaints and challenges in a calm and professional manner</li><li>Excellent communication skills</li><li>Timekeeping and reliability</li><li>Prioritisation skills and flexibility are required to meet commitments and deadlines</li><li>Organised and excellent administration skills</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to quality of works. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly-growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Job Advert Tenancy Coordinator Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge Salary: £26,000 - £31,000 + 5% commission (DOE) We are looking for an exceptional Coordinator to contribute to the smooth and efficient running of the department, assisting the team in effectively executing administrative aspects of tenancy associated administration. This will include new deals, change of sharers, renewals and tenancy terminations. Main Duties: • Preparation of tenancy agreements and other associated documentation within specified time frame • Dealing with basic / standard client and tenant queries. • Referring complex negotiation queries promptly to the relevant negotiator/Tenancy Consultant • Notifying team leader / head of department of any negotiation or compliance issues • Regular review of lettings processes to ensure these are followed at all times • Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc • Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks Attributes: • Proactive, highly motivated and confident • Strong organisational, time management and customer service skills • Ability to work as part of a team - both tenancy services team and also branches • Good working knowledge of lettings and tenancy legislation and contract requirements About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings &amp; Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Tenancy Coordinator

Job Introduction Job Title: Accommodation Officer Salary: £14,160 Contract: Fixed term contract - 10 months Location: Arrowe Park Hospital, Wirral Weekly Hours: 21 hours per week So.... What is this role exactly? We are looking to recruit an Accommodation Officer to work within our specialist property management team at our Arrowe Park site. You will be contributing to the amazing work undertaken by the Keyworker Team, delivering a professional service to our customers. We are looking for an individual who wants to be part of a team who can provide a great first customer experience of Your Housing Group, who is results driven and who is able to maintain strong working relationships with internal and external partners, as well as being able to manage their own workload What will my working week look like? As our Accommodation Officer, you will be based at our Arrowe Park Keyworker scheme office at River View, CH49 5PF. Office opening hours are Monday - Friday 9am to 5pm, flexible working days and hours to be agreed. What will I be responsible for doing? You will be responsible for the day-to-day performance of the keyworker scheme, which includes rent services, accounting processes and organising repairs and maintenance for a Your Housing Group's NHS Based accommodation. You will have responsibility for day to day property, tenancy and rent account management to multiple occupancy properties. And what would make me stand out from the crowd? To be a successful Accommodation Officer, here at YHG, you will.... <ul> <li>have experience of day-to-day property management</li> <li>have experience of tenancy and rent account management</li> <li>have an understanding of contractual and statutory compliance</li> <li>be experienced with Microsoft Office (Word, Outlook, Excel)</li></ul>Ideally you will.... <ul> <li>be a collaborative team player</li> <li>be committed to providing an outstanding service to our customers</li> <li>have excellent communication skills</li> <li>preferably have a full UK driving licence</li></ul>This role will suit someone who enjoys being the first point of contact for customers and other key stakeholders. If you're looking for a role where you're supporting NHS keyworkers, then this could be the role for you! For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a> That all sounds great, what's in it for me? In return we offer £14,160 for a 21 hour week, and 25 days annual leave (pro rata) holidays also increase with time served plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. Although you are based at Arrowe Park you will have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Closing Date: Friday 13th December 2024 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1 Your Housing Group

Accommodation Officer

We are looking for an enthusiastic, proactive candidate with a commitment to providing a safe and supportive environment for our learners staying at The Gables. This is an exciting opportunity for you to join the accommodation team that is dedicated to delivering a high-quality service to all of our 181 residents aged 16-18 years of age. The student comes first attitude is essential and you will have experience of working with young people, ideally in an accommodation setting. Your presence will contribute significantly to ensuring that our students feel safe, comfortable, and part of The Gables accommodation community at Loughborough College. The job role will include: <ul><li>Assisting in the development, management, co-ordination and organisation of all aspects of the accommodation service.</li><li>Helping ensure welfare needs of students are met.</li><li>Ensuring full compliance with health and safety housing and accommodation legislation and college accommodation regulations.</li><li>Organise and implement events and social activities for all residents.</li><li>To be flexible with working hours as we operate 24-hours a day, 7 days a week, to participate in the call-out rota for the Accommodation Emergency Support and to provide out of hours cover for sickness, holidays and staff shortfalls when required.</li></ul>Work Pattern: Sunday: 17:00 - 23:00 Monday: 12:00 - 20.30 Tuesday: Off Wednesday: 11:30 - 21:00 Thursday: 12:00 - 21:00 Friday: 10:30 - 18:3 The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: <ul><li>A competitive pension scheme</li><li>On-site parking</li><li>One campus facility</li><li>Subsidised nursery fees</li><li>Up to 25 days annual leave per year</li><li>Additional annual leave available</li><li>Fantastic CPD and inclusive resources for development</li><li>Well-being hours </li><li>Opportunities of volunteering within local community and charities </li></ul>We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. If you require any support to apply for this job, please email <a href="mailto:recruitment@loucoll.ac.uk" target="_blank">recruitment@loucoll.ac.uk</a>

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health &amp; Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence. The service you will work in.... Hestia's Housing Services Department is a team of staff who assist with accommodation services, with targeted support to persons with mental health needs. Each role has a small patch from 50-140 units within a geographical area. The size of the the patch to manage allows us more time to offer further services for the assessment and service user finance management. A day in this role looks like.... As a Housing Management Officer at Hestia, you will play a crucial role in our Housing Services. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. A day will never look the same and some of the things you can expect to do/be responsible for are: <ul> <li>Manage an allocated patch of properties for housing management functions.</li> <li>To ensure the housing management functions of health and safety of the property, maintenance and voids control, are kept according to policy.</li> <li>Management of service users rent/charges collection, arrears avoidance control, debt management.</li> <li>Under the direction of your line Manager, liaise with partner Registered Providers, ensuring adherence to Management Agreements.</li> <li>Agreement sign ups and exit meetings with service users.</li> <li>Management of service users DWP, Revenue and Benefits.</li> <li>Working with the Rents team to ensure new service users have their rent accounts established.</li> <li>Supporting new service users to apply for welfare benefits, including housing benefit and establish personal charge payments.</li> <li>Undertaking any necessary legal action, including leading on the pre action protocol.</li> <li>Providing weekly/monthly/quarterly performance reports to your line Manager.</li> <li>Undertake daily/weekly/monthly building health and safety.</li> <li>Oversee and follow up on any repairs reported by staff and service users.</li> <li>Ensure that any repairs are actioned within the relevant timescales, keeping service users and support staff aware of progress and maintain records.</li> <li>Working in partnership with support workers, Local Authorities and referrers.</li> <li>Maintain the safety and security of the building, including leading on the completion of property risk assessments.</li> <li>Work with the support workers to develop a psychologically informed environment.</li> <li>Develop supportive and positive relationships with service users and colleagues.</li> </ul>Why Hestia? Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: <ul> <li>An in-depth understanding of all aspects of housing management.</li> <li>DWP, revenue and benefits legislation knowledge.</li> <li>Rent collection and arrears recovery management, plus an understanding of the pre action protocol.</li> <li>An understanding of civil options available to ensure the safety of the building.</li> <li>Knowledge and experience of move on options for people living in supported accommodation.</li> <li>Computer literate with the ability to use electronic recording systems to accurately record data.</li> <li>A strong sense of accountability.</li> <li>An ability to lone and self-manage their own time.</li> <li>A high standard of written and spoken English.</li> <li>Numerate with the ability to analyse and present financial data to a range of audiences.</li> <li>Strong IT skills.</li> <li>Ability to achieve objective through working in partnership with internal and external stakeholders.</li> <li>Able to work sensitively with service users.</li> <li>Able to visit accommodation sites to carry out service user meetings.</li> <li>Knowledge and understanding of mental health issues, drug and alcohol dependency and young persons support. </li> </ul>Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Documents <ul><li> Housing Management Officer - Housing - Brent.pdf (197.91 KB) </li></ul>

Housing Management Officer

Location London Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile (1 - 2 days office attendance required) Patch Location Barking &amp; Dagenham Reporting Office Stratford, London, E15 4PH Salary £34,904 - £38,379 (depending on experience) plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 12th December 2024 Interviews will be held in person at our West Ham Lane office on a the 19th and 20th December 2024. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package: <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> Westfield Health Cash Plan </li> <li> An Employee Assistance Programme </li> <li> Great places to work certified 2023-2024 </li> <li> Best Workplaces for Women </li> </ul>Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul>The successful candidate should: <ul> <li> You should be good at building relationships with pe ople and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have previous experience </li> <li> Be able to drive and have access to a car for work </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - Barking & Dagenham - 6322

Who we are There are millions of virtual worlds people visit every day to play games, socialise, and collaborate. Today, most of those worlds are closed and disconnected walled gardens. We are on a mission to build bridges between virtual worlds. Product Ready Player Me is a cross-game avatar platform for developers, players, and content creators. We give players an avatar that travels with them across thousands of experiences and becomes their virtual identity. For game developers, we are an end-to-end avatar system that saves development time and helps them monetize better. Our avatar tools are used by 9000+ games, apps, and leading brands. Built by Ready Player Me, PlayerZero is an avatar collectible platform that lets users create, customize, and evolve their digital identities across games, social media, and collectibles marketplaces. Our mission is to provide users with a singular, consistent identity that seamlessly integrates across multiple games and virtual worlds, enhanced by digital collectibles that enable avatars to grow and level up. Our vision is to build bridges between virtual worlds, creating a truly interconnected experience for users. PlayerZero combines cutting-edge avatar technology, the cultural relevance of digital collectibles, and a commitment to an open, decentralized network of virtual worlds to shape the future of digital identity. Present and future We are backed by top investors like Andreessen Horowitz (a16z), Plural, David Baszucki, co-founder of Roblox, Justin Kan, co-founder of Twitch, Sebastian Knutsson &amp; Riccardo Zacconi, King Games co-founders, Konvoy Ventures, Endeavor and Samsung Next among many others. Our team has built avatar systems for companies like Tencent, Huawei, HTC, and Verizon since 2014. We are working with well-known brands like Warner Bros, Adidas, Tommy Hilfiger, Dior, New Balance, and RTFKT. With more than 9,000 developers and millions of users, Ready Player Me is the world's leading avatar platform. Join us on this exciting journey and play a key role in shaping the future of self-representation in games and virtual experiences while building bridges between virtual worlds. About you: We are looking for an experienced and passionate Community Manager who thrives in building vibrant, engaged communities. You excel at fostering meaningful connections, maintaining an open line of communication, and creating a sense of belonging. With a proactive and hands-on approach, you will be the bridge between PlayerZero and its users, ensuring that every voice is heard and valued. Your role will be critical in cultivating a loyal and enthusiastic user base while promoting our vision of a connected and interoperable digital world. Your daily adventures will include: <ul><li>Community Engagement &amp; Growth. <ul><li>Be the primary contact for PlayerZero's community across X, Discord, and our social hub.</li><li>Engage with users daily, respond to questions, and amplify user content.</li><li>Foster a positive, inclusive environment and build strong relationships with key community members and KOLs.</li></ul></li><li>Content &amp; Communication.<ul><li>Contribute to the content calendar with updates, announcements, and spotlights.</li><li>Collaborate with marketing on brand-aligned messaging and share engaging content like tutorials and previews.</li></ul></li><li>User Feedback &amp; Insights.<ul><li>Gather and share user feedback with the product team to shape the roadmap.</li><li>Facilitate focus groups and research sessions to align product development with community needs.</li></ul></li><li>Events &amp; Activations.<ul><li>Host online events (AMAs, community calls, launch parties) to engage and inform.</li><li>Launch programs like ambassador initiatives, contests, and game nights to boost loyalty.</li></ul></li><li>Moderation &amp; Support.<ul><li>Ensure safe, respectful spaces by monitoring and moderating channels.</li><li>Lead a global moderation team to resolve issues and maintain clear communication.</li></ul></li><li>Analytics &amp; Reporting.<ul><li>Track metrics to identify trends, refine strategies, and measure impact.</li></ul></li></ul>What you bring: <ul><li>3-5 years of community management experience, ideally in gaming, or digital collectibles.</li><li>A deep understanding of collectibles concepts such as blockchain, digital ownership, and trends in gaming and virtual worlds. You can articulate why cross-game avatars and interoperable digital identities matter, building trust and excitement in these communities.</li><li>Exceptional communication skills to craft engaging, platform-appropriate messages and foster strong relationships. You excel at diffusing conflicts, maintaining a positive atmosphere, and representing PlayerZero with a professional, approachable tone.</li><li>Proven ability to moderate discussions and enforce community guidelines effectively, ensuring a safe and inclusive environment.</li><li>Creativity paired with strategic thinking, enabling you to design and execute engaging events or activations that resonate with the community while meeting business goals.</li><li>A proactive approach to problem-solving, addressing community issues swiftly and adapting to the rapidly changing collectibles and gaming landscape.</li><li>Expertise with platforms like Discord, X, and Telegram, tailoring content to each while leveraging social media tools to amplify engagement.</li><li>A data-driven mindset, using analytics to track growth, identify trends, and continuously refine strategies to improve community engagement.</li></ul>As a bonus, it would be awesome if you: <ul><li>Have a strong interest in avatars, digital identity, and the evolving landscape of virtual worlds.</li><li>Bring experience launching digital collectibles.</li><li>Share a personal interest in cross-game interoperability and other avatar applications.</li><li>Have experience working in a startup or scaleup environment.</li><li>Love gaming and deeply understand gaming culture.</li></ul>Why you'll love it here: Work as a remote-first team anywhere in the world or in our Tallinn, London or Berlin hubs. We currently already have people in 16 countries. Personal development - exciting challenges mean a big impact. To reach the next level, we offer a personal learning budget. Flexible days off - we work hard, but it's important for us to make sure people take time out to recharge. Boost your wellbeing with our recharging budget, nurturing both your physical and mental health. Biannual company retreats and team gatherings in our hubs; our Summer Days are legendary. Flexible working hours - Results are more important than hours on the clock: we trust you to maintain your work-life balance. Competitive salary with equity options. What's life like at Ready Player Me? At Ready Player Me, expect to make an impact and be a part of an ambitious, passionate, collaborative and caring team. We're here to do the best work of our lives, and build a world, both here and in the Metaverse, that we can be proud of. Our focus is on working together to build outstanding experiences for our users, at the forefront of change and innovation, as the Metaverse expands. We are a trusted partner, and we continuously strive to learn together. We always seek to be smarter tomorrow than we are today. Also check out our values. Didn't find what you're looking for? Write us <a href="mailto:careers@readyplayer.me" target="_blank">careers@readyplayer.me</a>

About The Role Role: Housing Options Officer Location: Civic Centre, Leyland Contract: Full time (36.25 hours) / Permanent Salary: £33,366 - £36,124 Closing Date: 10 December 2024 Our Housing Options Team is looking to appoint a pro-active, enthusiastic and highly motivated individual to work as a Housing Options Officer in our busy fast paced housing department. Each day is different and if you are the kind of person who relishes a challenge and is focused on achieving the best results for customers then this could be the job for you. What you'll be getting up to <ul> <li>You'll be working with customers who often present with multiple and complex needs and as such you will attend a variety of multi-agency meetings and forums, working in partnership with voluntary and statutory agencies to find the best housing solutions.</li> <li>You will be responsible for a range of functions, primarily relating to the prevention and relief of homelessness.</li></ul>Who we're looking for <ul> <li>You should have a good knowledge of the causes and implications of homelessness and have an understanding of current legislation.</li> <li>The ability to work with a range of partners and have effective communication skills. Someone who can work creatively towards finding housing solutions for our customers is vital.</li> <li>You will need to work at least one full day per week in the office to participate in the duty assessment rota.</li></ul>Other requirements <ul> <li>This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility. </li> <li>Successful applicants will be subject to a Basic DBS check (applied and paid for by the Council).</li></ul>Our Benefits <ul> <li>25 days annual leave plus bank holidays (and Christmas shutdown)</li> <li>Hybrid/agile working from day one</li> <li>Local Government pension</li> <li>Healthcare Cash Plan for cash back on health treatments </li> <li>Cashback website access for savings on brands you love</li> <li>Volunteering days</li> <li>Free parking</li></ul>Many of our colleagues work flexibly for us. We're always open to conversations around different working arrangements. If you're interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the "Contact Us" form on our careers website. About Us At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They're at the heart of everything we do and are crucial to the delivery of excellent services. Working Together We share a number of our services with Chorley Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans. Additional information Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date. Equal Opportunities We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We're committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.

74 Housing / Neighbourhood management Jobs