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Private Sector Housing and HMO Enforcement ManagerAre you ready to make a real impact in the private rented sector? We're looking for a dynamic leader to join our team and drive excellence in private sector housing!With over 17,000 private rented properties, including over 1,100 mandatory licensed HMO’s, in the city you will get the chance to lead and develop the service making a real difference in the community and improving people's lives.What You'll Do:<ul><li>Shape Policy:&nbsp;Influence local housing strategies with your deep understanding of private sector housing and government policies.</li><li>Lead Enforcement:&nbsp;Tackle complaints and ensure compliance in the private rented sector.</li><li>Advise and Support:&nbsp;Be the go-to expert for council members, stakeholders, and the public.</li><li>Drive Improvement:&nbsp;Manage team workloads and spearhead process enhancements.</li><li>Deliver Excellence:&nbsp;Provide top-notch service to our community, focusing on efficiency and improvement.</li></ul>What You Bring:<ul><li>Expertise in private sector housing dynamics and regulatory functions.</li><li>Strong research and analytical skills.</li><li>Clear, concise communication with diverse stakeholders.</li><li>Leadership and team management prowess.</li><li>A passion for high-quality, customer-focused service.</li></ul>Why You'll Love It Here:<ul><li>Make a Difference:&nbsp;Shape policies and improve public health.</li><li>Grow Your Career:&nbsp;Enjoy opportunities for learning and advancement.</li><li>Collaborative Team:&nbsp;Work with a supportive, dedicated team.</li></ul>Ready to lead and inspire? Apply now and be part of something big!For further information or an informal discussion please contact Vicki Hopps; Regulatory Services Manager: <a href="mailto:vickihopps@norwich.gov.uk" target="_blank">vickihopps@norwich.gov.uk</a> or 01603 989365

Private Sector Housing and HMO Enforcement Manager

Position: Asset Manager (Housing Revenue Account) Location: Hybrid - Oxford area and Work from home Salary: £78,092 per annum Hours: 37 hours per week Contract Type: PermanentAbout Us: Oxford City Council is an ambitious and successful authority dedicated to building a world-class city for everyone. We are accelerating plans to build more housing: both affordable and council homes and we have committed to investing over £200m over the next 5 Years to maintaining our assets and keeping our residents safe and warm. We are striving to reduce inequality and improve health and wellbeing, and we are taking a lead on reducing emissions to become a net carbon neutral city by 2040. Join our supportive and collaborative team where new ideas are valued, and help us build a fairer, greener city in which everyone can thrive.The Role: We are seeking an experienced Asset Manager to lead our landlord responsibilities for Housing Revenue Account (HRA) asset management and maintenance. This is a unique opportunity to redefine our approach to asset management, investment and compliance in an ever-evolving housing landscape.Key Responsibilities:<ul><li>Develop and implement the Asset Management Strategy for HRA housing stock, ensuring alignment with economic, environmental and service quality objectives.</li><li>Oversee a varied portfolio of around 8,000 homes, working closely with a range of colleagues.</li><li>Manage a £50M annual revenue and capital budget, ensuring financial efficiency and value for money.</li><li>Lead on programmed maintenance, reactive maintenance and support our decarbonisation agenda to achieve net zero by 2040.</li><li>Ensure compliance with the Social Housing (Regulation) Act 2023 and other relevant legislation.</li><li>Engage with residents and stakeholders to ensure the strategy stays on track.</li><li>Foster a culture of collaboration and accountability.</li></ul>About You:<ul><li>Chartered Member of RICS or equivalent professional body.</li><li>Proven experience in asset management within social housing or local government.</li><li>Strong background in budget management and financial planning.</li><li>Knowledge of compliance and safety standards in housing.</li><li>Excellent data management and analytical skills.</li><li>Effective communication and stakeholder engagement skills.</li><li>Ability to manage complex programmes of work and drive change.</li><li>Highly collaborative with demonstrable experience of working in partnership with contractors to optimise delivery.</li></ul>Benefits:<ul><li>Generous holiday entitlement of 29 days per year, plus an additional 4 days after 5 years’ service.</li><li>Local Government Pension Scheme.</li><li>Payment of professional fees and subscriptions.</li><li>Eye care, gym membership, cycle to work scheme, staff offers discount scheme and an Employee Assistance Programme.</li><li>Discounts for Oxford attractions.</li><li>Support with career development and learning opportunities.</li></ul>Oxford City Council is an equal opportunity employer. We welcome applications from all sections of the community and are committed to safeguarding and promoting the welfare of children, young people, and adults at risk.Join us and help build a world-class city for everyone!For more information <a href="https://url.uk.m.mimecastprotect.com/s/OUMECM5XOSEQEPfkh3T8xl8a?domain=join-oxford.co.uk/" target="_blank">www.join-oxford.co.uk</a>

HRA Asset Manager

Job title: Head of membershipBand: 2Salary: £53,550 to £58,632 depending on experienceLocation/base: Hybrid – a combination of working from home and in the Coventry office&nbsp;Hours: 35 hours per week About you We’re seeking an exceptional leader with extensive experience working in a membership organisation to drive CIH’s membership, member engagement and events offer.&nbsp; You’ll have a strong understanding of what it takes to lead high-performing, specialist teams, paired with a high level of personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and presenting complex ideas in clear, accessible ways.&nbsp; With a keen commercial mindset, you will play a pivotal role in supporting the organisation to achieve our growth, engagement and retention goals, whilst ensuring exceptional member experience and satisfaction. &nbsp;How to apply For an informal chat about this role, please contact Sarah Dunkerley, Director of membership and professional development - &nbsp;<a href="mailto:sarah.dunkerley@cih.org" target="_blank">sarah.dunkerley@cih.org</a>. For details of how to apply please visit our careers page - Careers &amp; Vacancies | Chartered Institute of Housing (CIH). CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp; Closing date for applications: Monday 24 March 2025 at 5pm. Interviews due to take place: Monday 7 and Tuesday 8 April 2025 in our Coventry office. &nbsp;

Chartered Institute of Housing

Head of Membership

Greenacre have been commissioned to assist a local authority in Surrey to recruit an Interim Electrical Manager on a temporary basis.Longevity: 3 months initiallyManaging the delivery of the cyclical Electrical testing programme and capital programmes<ul><li>Experience of managing the electrical discipline and contracts management of all electrical works</li><li>This role will cover the management of the electrical contractor to ensure all works are carried out safely within time and budget and also ensure the customer is safe at all times</li><li>Lead the implementation of the company's health, safety, and environmental policies on-site.</li><li>Take responsibility as main point of contact for clients, senior management and key stakeholders</li><li>Managing 1 direct report (Electrical Inspector)</li><li>Must have a relevant Electrical qualification </li><li>2 days a week in the office (Tuesdays and Thursdays) on a weekly basis</li></ul>

Greenacre Recruitment Ltd

Interim Electrical Manager

Advert close date: Friday 28th March 2025Greenacre are pleased to be supporting a social housing organisation, based in Sheffield with their recruitment of an Asset Reinvestment Manager.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience in the design, procurement and administration of effective and legally compliant planned works, major works and cyclical maintenance projects.What will you do in the role?<ul><li>Be the responsible person for the operational delivery of the organisation’s asset investment plans, including capital and major works and decarbonisation initiatives, procuring and managing delivery contracts within budget.</li><li>Build and maintain productive internal and external partnerships with contractors, professional bodies, local authorities, and agencies to enhance service delivery.</li><li>Support the embedding of tenant feedback in all aspects of the service, ensuring tenant perspectives drive continuous improvement and positively influence service delivery. Ensure appropriate statutory consultation takes place in relation to asset investment.</li><li>Support the organization’s approach to health, safety, and regulatory compliance for assets, upholding all landlord obligations and associated standards.</li><li>Ensure there are controls in place to maintain robust data management systems related to asset life cycles and stock condition to support strategic planning. Utilise asset and customer data to improve satisfaction and outcomes for customers.</li><li>Lead, develop, and support an effective team, ensuring high performance through regular reviews, goal setting, and training aligned with organizational priorities.</li><li>Manage recruitment, employee development, performance, and health and safety within the team, fostering a culture of continuous improvement and accountability.</li><li>Contribute to the strategic direction, business planning, and long-term goals of Arches, supporting high standards of performance and value for money organisation wide.</li><li>Support the Head of Asset Management in ensuring all asset risks are identified, monitored, and mitigated in line with the Risk Management Policy.</li></ul>Skills and experience<ul><li>Professional/technical qualification in Surveying, Building Maintenance or Construction and/or suitable relatable working experience</li><li>Experience of operational management and delivery of capital and major works programmes within a relevant organisation.</li><li>Knowledge of JCT and NEC construction contractual frameworks.</li><li>Experience of delivering improvement programmes that are compliant with relevant statutory and regulatory requirements, including relevant health and safety, building control and CDM regulations.</li><li>A proven track record of building and maintaining relationships partnerships with key stakeholders.</li><li>Experience of procuring and implementing capital and major repairs delivery contracts, including through open market tendering and through procurement frameworks.</li></ul>To discuss this role in more depth, &nbsp;contact Dean Wylie on 07715 658148 or email <a href="mailto:dean@greenacre-recruitment.com" target="_blank">dean@greenacre-recruitment.com</a>This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Asset Reinvestment Manager

Income Collection Officer Advert close date: Friday 28th March 2025 Location: Shropshire (hybrid)Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.The ideal candidate will have experience of income collection within a social housing setting.What will you do in the role?&nbsp;<ul><li>Taking front-line calls from residents, who are facing rent arrears</li><li>Managing the inbox</li><li>Handling claims of universal credit</li><li>Income collection &amp; rent arrears</li></ul>Who would excel in this role?<ul><li>Experience of rent/ income collection from residents who are in arrears</li><li>Experience of discussing payment plans and options</li><li>Knowledge of universal credit and the benefits system</li></ul>Greenacre Recruitment are a Disability Confident employer and are committed to providing employment opportunities from a diverse and inclusive candidate talent pool.We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Income Officer - Housing Services

Duration: 3 months interimGreenacre are pleased to be supporting a social housing organisation, based in Essex with their recruitment of a Housing Finance &amp; Admin Officer.&nbsp;The purpose of the role is to support the smooth day to day running of the Housing Service by providing efficient and accurate business supportWhat will you do in the role?<ul><li>Assist the Housing Service in the administration of their caseload and workflow, liaising with customers, other departments and organisations as necessary</li><li>To follow standard operating procedures in line with service and financial procedures and data protection and contribute to developing and improving business support procedures</li><li>Assist with maintaining and collating simple data for routine data quality assessments and assisting with other statistical analysis and returns as required</li></ul>Who would excel in this role?&nbsp;<ul><li>Experience of using housing IT systems, as well as Word, Excel &amp; Outlook</li><li>Knowledge of basic finance systems and an ability to check invoices and monitor budgets &nbsp;</li><li>Good numeracy skills and ability to accurately check and process invoices</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Finance & Admin Officer

Greenacre are pleased to be supporting a social housing organisation, based in North Hertfordshire, with their recruitment of a Development Administrator, to support the Development Team in the delivery of development projects and the development programme.What will you do in the role?&nbsp;<ul><li>Arrange training and regular team meetings and steering groups and minute these sessions before distributing documentation</li><li>Be responsible for the timely processing and recording of all invoices requiring payment, ensuring internal processes are followed</li><li>Assist in the completion of satisfaction surveys on newly built properties as and when required</li><li>Take responsibility for administrative support including archiving of old schemes, audit filing and scanning of incoming mail</li><li>Assist the After Care Manager in co-ordinating repairs during the Defects stage of a newly built scheme</li></ul>&nbsp;Who would excel in this role?&nbsp;<ul><li>Computer literacy – proficient in the use of Microsoft packages – Word, Excel</li><li>Experience of processing invoices and raising purchase orders</li></ul>&nbsp;To discuss this role in more depth, please phone Emma Carroll on 07736 161979.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Development Administrator

Vacancy: Vocational Skills Coach - Housing Location: Field Based Contract Type: Permanent Hours per Week: 37.5 Working Hours: Flexibility required between 7:00 AM - 10:00 PM (core hours 8:30 AM - 5:00 PM) Salary: £35,000 - £40,000 per annumAbout the Role Our client is a national training and education specialist, dedicated to supporting further education providers, employers, and learners in achieving success. With a strong learner-focused approach, our client impacts over 100,000 learners annually. As part of their commitment to transforming lives through learning, they are seeking a Vocational Skills Coach (VSC) - Housing to support and inspire the next generation of professionals.As a Vocational Skills Coach, you will play a vital role in coaching and mentoring learners in the Social Housing sector (up to Level 4). Through monthly progress reviews and online training via Microsoft Teams, you will ensure learners receive high-quality teaching, assessment, and support. While delivery is primarily online, occasional in-person visits to learners and employers may be required.Key Responsibilities<ul><li>Plan and deliver structured training programmes, ensuring a robust Individual Learning Plan (ILP) and continuous learner progress.</li><li>Maintain up-to-date learner records, ensuring compliance with management reporting and audit requirements.</li><li>Provide coaching in Functional Skills where required, ensuring learners receive the necessary support for progression.</li><li>Offer exit guidance to learners, supporting their career development and future goals.</li><li>Deliver high-quality teaching, learning, and assessment, ensuring consistency and fairness across the apprenticeship programme.</li><li>Meet key performance indicators (KPIs) in line with the client’s expectations.</li><li>Collaborate with business support teams to enhance the learner experience.</li><li>Participate in quality assurance activities and continuous professional development (CPD).</li><li>Foster and maintain strong relationships with learners, employers, and stakeholders.</li><li>Promote equal opportunities, diversity, and safeguarding practices in line with company policies.</li></ul>Essential Skills &amp; Qualifications<ul><li>Vocational experience in the Social Housing sector.</li><li>Proven track record of meeting performance targets.</li><li>Strong IT skills and ability to use e-portfolios for planning, marking, and tracking learner progress.</li><li>Excellent communication, coaching, and organisational skills.</li><li>Ability to work independently and as part of a team.</li><li>Sector qualification in Social Housing.</li><li>Level 2 (or above) in Maths &amp; English.</li><li>Level 3 Teaching Qualification (AET, PTTLS) &amp; Level 3 Assessors Qualification (CAVA).</li></ul>Key Performance Indicators<ul><li>Manage a caseload of up to 42 learners.</li><li>Ensure high retention and achievement rates.</li><li>Maintain less than 5% of learners exceeding planned end dates.</li><li>Maintain consistent engagement with learners and employers.</li></ul>Why Join Our Client? Working for our client means becoming part of a team that values its employees and offers fantastic benefits, including:<ul><li>26 days annual leave + Bank Holidays (option to buy or sell up to 5 additional days)</li><li>Length of service annual leave increments (starting at 2 years)</li><li>Healthcare Scheme</li><li>Tech &amp; IKEA Schemes</li><li>Cycle to Work Scheme</li><li>Paid Volunteer Day Annually</li><li>Early Finish Fridays (Last Friday of Every Month)</li><li>Student/Teacher Discounts</li><li>Uniform Provided</li></ul>Flexible Working If the working hours, days, or times don’t fully meet your needs, please get in touch to discuss possible flexible working arrangements.Interested? Apply today &amp; join our client in making a difference through education and career development!

Liquid Recruitment Solutions

Vocational Skills Coach – Housing

Housing Advisor Location: Ealing Salary: £32,000 per annum + Package Ingeus are currently looking for a Housing Advisor to provide participants on Restart with informed support, appropriate information and specialist advice to progress positive actions regarding their housing situation, allowing them to focus on getting back into Employment. You will offer advice, advocacy and direct intervention to participants on the Restart programme who are experiencing problems relating to their housing situation. What you'll be doing as the Housing Advisor: <ul> <li>Providing confidential advice and support to participants referred to them. </li> <li>Liaison with third parties, as appropriate, including Local Authorities, DWP, Job Centre Plus, landlords, Mortgage companies etc. on behalf of the participant regarding arrears, repayment and other housing related issues. </li> <li>Managing a caseload and supporting each individual in adhering to agreed actions to improve their housing situation including regularly reviewing progress. </li> <li>Keeping up to date with legislation, policies and procedures relating to casework and attending relevant subject based training, briefings and networking events with relevant agencies. </li> <li>Organising informative workshops and briefings for participants.</li> </ul>To be the Housing Advisor you will have; <ul> <li>Recent experience of providing face-to-face housing advice</li> <li>Knowledge of various housing issues that affect those at risk of homelessness</li> <li>Experience of engagement with external organisations such as, landlords, local authorities, finance companies and other bodies </li> <li>Experience of working in an outcomes / target based environment.</li> </ul>The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. As Ingeus, we've spent time listening to our employees to build our benefits package; <ul> <li>25 days annual leave plus bank holidays with the opportunity to salary trade extra</li> <li>EAP Support programme available 24/7 with access to 6 x counselling sessions</li> <li>Private Medical Insurance</li> <li>Eyecare vouchers with help to purchase new glasses</li> <li>Life assurance</li> <li>Online discount shopping via Perks at Work</li> <li>Cycle to Work scheme</li> <li>Season ticket loan</li> <li>Up to two days each year dedicated to Community Giving (Volunteering)</li> <li>Access to Salary Finance; financial education and advice</li> <li>The opportunity to buy extra perks such as, critical Illness Cover, dental insurance</li> <li>Long service awards</li> </ul>If you are someone who provide participants with the best possible service , apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at <a href="mailto:careers@ingeus.co.uk" target="_blank">careers@ingeus.co.uk</a> Please note, should we receive suitable applications, the advert may close early.

Housing Advisor

About The Role Role: Affordable Housing Enabling Officer Location: Hybrid (Chorley and South Ribble) Contract: Full time (36.15 hours per week) / Fixed Term Contract (24 months) Salary: £40,476 - £42,708 plus 6% car allowance Closing Date: 25 March 2025 Are you a housing professional with experience in affordable housing enabling and delivery? Are you passionate about social housing and have the skills in influencing and engaging stakeholders to bring them onboard with solutions to deliver the homes needed to meet our local needs? Working across Chorley and South Ribble, this new post has been created to drive up affordable housing delivery, working with our RPs, developers and other key partners. What you'll be getting up to <ul> <li>Develop new ways to ensure we are maximising developer contributions for affordable housing , delivering new homes of the right type and tenure to meet our communities' needs.</li> <li>Establish strategic relationships with our developing RPs and develop effective mechanisms for monitoring and supporting the overall programme for affordable housing across the two boroughs</li> <li>Work closely with colleagues across teams within the two Councils to develop a strong knowledge base of existing affordable housing stock , how its allocated and establish systems for ensuring lets are compliant with legal agreements and ensure our customers are benefitting.</li> <li>Lead on key strategic projects including the review of the RP Framework (Chorley) and also support the development of key housing strategies and planning policies.</li> <li>Support the operation of the Councils' Low-Cost Home Ownership Schemes</li></ul>Who we're looking for <ul> <li>An experienced housing professional (ideally a Chartered Member of the CIH or equivalent ), with excellent understand in the mechanisms for affordable housing enabling, including the planning process and also Homes England capital programme. The postholder will have strong communication skills with the ability to seek out solutions and promote the value to be gained in social housing delivery</li></ul>Other requirements <ul> <li>This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility. </li></ul>Our Benefits <ul> <li>25 days annual leave plus bank holidays (and Christmas shutdown)</li> <li>Hybrid/agile working from day one</li> <li>Local Government pension</li> <li>Healthcare Cash Plan for cash back on health treatments </li> <li>Cashback website access for savings on brands you love</li> <li>Volunteering days</li> <li>Free parking</li> <li>Car Allowance</li></ul>Many of our colleagues work flexibly for us. We're always open to conversations around different working arrangements. If you're interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the "Contact Us" form on our careers website. About Us Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we're always striving to make our borough the best to live, work and visit. Working Together We share a number of our services with South Ribble Borough Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans. Additional information Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date. Equal Opportunities We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We're committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.

Affordable Housing Enabling Officer

Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile 1-2 days in the office/patch attendance required Patch Location South West London (Croydon) Reporting Office Garratt Lane,London, SW18 4SN Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 24th March 2025 - 23:00 Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2024-2025 </li> <li> Best Workplaces for Women</li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> A minimum of one year experience in housing or property management. </li> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead SW London - 6586

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Retirement Living development, Foxglove Place in Cullompton, Devon. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £21,490.34 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House manager

Job summary This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: <ul> <li>Hampshire and Isle of Wight Integrated Care Board</li> <li>Southern Health Foundation Trust</li> <li>Portsmouth Hospitals University NHS Trust</li> <li>University Hospital Southampton</li> <li>Solent NHS Trust</li> <li>South Central Ambulance Service</li> <li>Isle of Wight NHS Trust</li> <li>Hampshire Hospitals</li> </ul>Band: 4 £26,530 to £29,114 per annumHours: 37.5 - Full-timeContract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! Please note, this position has also been advertised on the Portsmouth Hospitals University Trust's jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Main duties of the job About the Role As part of the Corporate ServicesEstates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>About us Our vision for Single Corporate ServicesIsle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. For further information, please read the attached document outlining the vision for our single corporate services. Job description Job responsibilities For further details, please see enclosed Job Description. Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview. Job description Job responsibilities For further details, please see enclosed Job Description. Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview. Person Specification Qualifications and Skills &amp; Knowledge Essential <ul> <li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li> <li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li> <li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li> </ul>Person Specification Qualifications and Skills &amp; Knowledge Essential <ul> <li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li> <li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li> <li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Isle of Wight NHS Trust Address Queen Alexandra Hospital Southwick Hill Road, Cosham Portsmouth PO6 3LY Employer's website

Accommodation Manager

Accommodation Assistant - Clayton Hotel Manchester City Centre We have a fantastic new vacancy for Accommodation Assistant to join our team in Clayton Hotel Manchester City Centre. At Clayton Hotel, we are committed to making sure each guest is welcomed in the best possible way. It is why we are always focused on providing exceptional service. Objective of the Role Reporting to the Accommodation Manager, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the highest Dalata standards </li> <li>Cleaning guest rooms and corridors as required ensuring time deadlines are adhered to.</li> <li>Following cleaning schedules and complying with health and safety regulations.</li> <li>Providing excellent customer service to our residents</li> <li>Continuously checking for any damage, faults, or defects and reporting to management and maintenance</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired</li> <li>Customer focus- making our guests feel comfortable and at ease</li> <li>Flexibility- being able to adapt to situations</li> <li>Excellent Time Management- being able to complete a set number of departures and stayovers each day</li> <li>Attention to detail- Ensuring our spaces are clean and meet hygiene standards</li> <li>Ambition to develop.</li> </ul>Our Benefits: <ul> <li>Various employee appreciation incentives </li> <li>Complimentary group personal training sessions </li> <li>Dalata F&amp;B discounted rates within our sister properties </li> <li>Staff discounted room rates in sister properties </li> <li>Refer a friend scheme </li> <li>SAYE- Save as you earn scheme </li> <li>Free access to development courses to support your journey</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Accommodation Assistant

Job Description <ul> <li>East Suffolk Council - Based in Melton, Woodbridge IP12 1RT or Lowestoft, Suffolk NR33 0EQ</li> <li>£33,024 - £40,221 (Band 6 / 7) per annum</li> <li>37 hours per week</li> <li>Permanent</li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Communities Team as one of two Communities Officer roles. Each role will cover one Community Partnership area: either Beccles, Bungay, Halesworth and surrounding villages, Lowestoft and the surrounding villages, or Aldeburgh, Leiston, Saxmundham and villages. Please express a preference for which area(s) you'd like to cover in your application. Your role You will be required towork proactively across council service areas and to develop active partnerships with partners, businesses and communities to deliver the team's five key outcomes: <ul> <li>Better outcomes and quality of life for individuals, families, communities and organisations</li> <li>Resilient, connected, cohesive and inclusive communities</li> <li>Resilient, independent and safe individuals and families, particularly those who are vulnerable</li> <li>Reduced health inequalities and improved mental and physical health and wellbeing</li> <li>People and communities do more for themselves and, if necessary, can access the right service(s) at the right time</li></ul>In addition to this, the candidate will act as lead officer for one of eight East Suffolk Community Partnership areas, using data and local intelligence to identity community assets and needs and supporting the community and its elected members, with a focus on Asset Based Community Development, Community Safety, Anti-Social Behaviour reduction and maximising mental and physical Health and Wellbeing. What you will need The post holder will have a relevant degree/appropriate professional qualification or the equivalent level of practical experience, and relevant experience in community development/enabling, community safety, ASB and/or health/wellbeing in the public, private of voluntary sector. You'll be a great communicator, solution-focussed and enjoy problem solving. If you think you have what it takes to be successful in this role, even if you don't meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Nicole Rickard by calling 07766 998074. Closing date: 31 March 2025. Interview date: Week commencing, 7 April 2025. How to apply - PLEASE READ THIS SECTION CAREFULLY Step 1 - Read the advert and the Job Description and Person Specification Step 2 - Complete the Supporting Statement template (docx). PLEASE USE THIS TEMPLATE, NO OTHER FORMAT WILL BE ACCEPTED (for example, do not send your CV). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). About Us East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. <a href="https://www.youtube.com/watch?v=TSWedQksWt0" target="_blank">https://www.youtube.com/watch?v=TSWedQksWt0</a>

Communities Officer

The Vacancy We are looking for a motivated, enthusiastic Administrator to join the Business Support Team in supporting the work of our Homes and Wellbeing department. Working as part of a small team delivering comprehensive administrative support to a large department, you will have significant proven admin experience and possess strong IT skills. You will be committed to providing a high-quality service, maintaining a positive approach to your work and enjoy a challenge. The Role This role involves working closely with internal and external colleagues to achieve and maintain high standards. We want someone who can hit the ground running, this could be the perfect role for you if you're someone who: <ul> <li>Has the ability to work well under pressure and can successfully manage and prioritise a varied workload</li> <li>Enjoys a challenge and embraces change</li> <li>Enjoy working with numbers - a lot of the work is financial administration</li> <li>Takes pride and ownership of their work, ensuring it is of a high standard</li> <li>Wants to get stuck in and work closely within a great team of colleagues</li> <li>Someone who wants to enjoy the work they do!</li></ul>Requirements In addition to your enthusiasm and great attention to detail, you will have strong organisational skills, a good level of numeracy and literacy, and experience working in an administrative role. The ability to prioritise tasks, work effectively as part of a team, and manage a varied workload is essential. Proficiency in IT systems, including word processing and data management, is required, along with experience handling invoices, procurement, and financial administration. As confident communicator, you will be comfortable liaising with internal teams, external suppliers, and contractors to resolve queries and support service delivery. An understanding of diverse communities and a commitment to equality and inclusion is important, as is a willingness to uphold and promote NCHA's CLEAR values. If you have these qualities and are waiting for your next challenge, please apply today! You will need to attach a CV to your application. To review the full Role Profile, please click on the document tab below All successful candidates will be required to take a work related test on the day of the interview. Why work with us? At NCHA, we are committed to making a positive impact in our communities. As part of our Homes &amp; Wellbeing team, you will play a key role in supporting the delivery of vital services, ensuring that we provide high-quality housing and support to those who need it most. Additionally we offer generous annual leave, development opportunities and company pension, as well as many more amazing benefits at NCHA. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Housing Administrator

The Vacancy We have an exciting opportunity for a Resident Liaison Officer to join us here at Wates. Working within our Responsive Maintenance division within our Crawley team whereby you will be partnering with one of our existing social housing providers , delivering support to our residents during our retrofit works. Key Accountabilities will include: <ul> <li>Acting as the main point of contact for residents, prioritising their needs and addressing concerns throughout the site works.</li> <li>The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions.</li> <li>Clear, proactive communication and meticulous planning will ensure scheduled access to residents' homes, building trust and delivering a seamless, customer-centric experience during the works.</li> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li> <li>Organise and host regular surgeries to address residents' queries, concerns, and feedback.</li> <li>Maintain a structured complaints procedure and handle disputes and damage claims promptly and fairly.</li></ul>As this role involves travel around the Crawley area you must have a full UK driving licence. Ideally you will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Reigate, Leatherhead &amp; Guildford area working on a brand new contract with one of our social housing providers so will need to be local to the above. This isnt your typical RLO role as 90% of the time you will be dealing with residents who are classed as vulnerable so ideally we are looking for candidates who have experience from sectors such as care, mental health, health care, schools etc This is a real opportunity to make a difference. Key Accountabilities will include: <ul> <li>Acting as the main point of contact for residents, prioritising their needs and addressing concerns throughout the site works.</li> <li>The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions.</li> <li>Clear, proactive communication and meticulous planning will ensure scheduled access to residents' homes, building trust and delivering a seamless, customer-centric experience during the works.</li> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li> <li>Organise and host regular surgeries to address residents' queries, concerns, and feedback.</li> <li>Maintain a structured complaints procedure and handle disputes and damage claims promptly and fairly.</li></ul>Ideally you will be an experienced RLO with a proven track record of successfully managing the workload across planned maintenance programmes. However given the nature of the role and the residents you will be dealing with we are particularly looking for people who are passionate about customer satisfaction as a priority. This could be from working as a Key Worker, Social Worker, Mental Health Worker, Carer, Teaching etc We can train the RLO role but the right attitude and experience in the above is key. Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Description About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Bolton, Blackburn and Oldham. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will mainly involve gardening however some communal cleaning will be expected. You will represent Guinness on-site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full UK driving license.</li></ul>We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>25 days of annual leave</li> <li>Career progression and development</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you, click apply today! INDTGP TJTGP

Estate Assistant

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £30,000-34,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

Join Our Team as House Manager at a Prestigious World Heritage Site Are you passionate about history, heritage, and exceptional visitor experiences? We are seeking a dynamic and experienced House Manager to lead the care, management, and delivery of the highest standards at our historic Palace. As House Manager, you will be at the heart of ensuring the highest of standards for our visitors while helping to preserve and showcase the rich legacy of our World Heritage Site. In this exciting and varied role, you'll work closely with various teams across the estate to plan and manage the strategic maintenance of the Palace, ensuring that both conservation efforts and public engagement are seamlessly integrated. Your leadership will extend to managing a dedicated team, coordinating with external partners, and overseeing filming, events, and exhibitions to enrich our guests' experience. As part of the Operations Team, you will take on Duty Management cover on a regular basis, ensuring smooth day-to-day operations and exceptional service delivery. You'll also play a key role in fostering collaboration with other cultural institutions, enhancing the Palace's presence as a leading attraction. if you have any questions, or need support please contact the people team at <a href="mailto:poepleteam@blenheimpalace.com" target="_blank">poepleteam@blenheimpalace.com</a> What we are looking for: <ul><li>Ability to work in a demanding and busy area </li><li>Excellent customer service skills </li><li>A competent IT user </li><li>Experience of managing a team </li><li>Experience of security management in a similar environment </li></ul>What's in it for you: <ul><li>Staff Discounts<ol><li>20% on Blenheim retail</li><li>50% on Blenheim Café food outlets</li><li>30% at The Orangery </li></ol></li><li>Salary Sacrifice Schemes for Bicycles and Electric Vehicles</li><li>Access to our Benefits Platform with a range of additional benefits including:<ol><li>Instant discounts</li><li>Discount on Days Out</li><li>Day Passes for Family and Friends</li><li>Monthly Adventure Play Visit </li><li>Shopping Cards</li><li>Weekly Shop Discounts</li><li>Gym Scheme and Much More!</li></ol></li><li>Competitive Pension </li><li>Complimentary Event Tickets</li><li>Annual Pass for yourself and a family member </li><li>Staff Events</li><li>Holiday Purchase Scheme </li><li>Paid Volunteer Day</li><li>Free Fruit Wednesday</li><li>Free breakfast on Friday</li><li>Monthly Sharing a Sense of Belonging Events</li><li>Free Eye Test and a contribution for Glasses</li><li>Long Service Award</li><li>Onsite Parking</li><li>Free Blenheim Christmas Tree</li></ul>Benefits vary from contract type; these will be confirmed to you in our welcome letter. Here we invest in our People. Our Promise is to help our employees, Grow, Give and Belong. <ul><li>Grow - At Blenheim your talent is nurtured and your wellbeing in championed.</li><li>Give - Being a part of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals</li><li>Belong - Be a part of something special, know you matter and belong. </li></ul>

House Manager

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! At Anaplan, we are looking for a COMMUNITIES MANAGER to join our diverse Operations Team within the Global Product and Technology Organization. The role is full -time, hybrid and based from York where you will connect with stakeholders across the company to drive centers of excellence (COE) collaboration, consistency and execution. The COE Communities are new virtual teams encompassing Anaplan domain and application experts, pre-sales, enablement and other go-to-market functions with the goal of accelerating our company's growth curve by developing deep expertise within the Finance, Workforce Planning, Sales Performance and Supply Chain domains. We're a team that embraces and respects different perspectives towards our work. We aren't afraid to try new ideas. We're passionate about helping our customers and each other succeed. This is a rewarding career with a company that values diversity and invests in you. You'll need to be comfortable with multitasking and able to adapt quickly to change. We're a high-growth company developing best-in-class solutions to planning at an enterprise scale. Our customers rely on Anaplan as an always-on, shared, source of truth, as they navigate the constant change and planning required to stay on top in the marketplace-we're pioneering the Connected Planning discipline to help business make decisions more quickly and decisively than ever before. This role is an immediate full-time position. If you're ready to help us to solve unique challenges that no one is solving in the tech space yet, keep reading. Your Impact: <ul><li> Partnering with domain experts within our COE teams to establish a rhythm of collaborative updates, information sharing and cross-pollination of expertise and enablement materials</li><li> Own a master calendar for ongoing engagement sessions between the domain experts and the enabling, selling and post-sales functions within Anaplan</li><li> Create processes, practices, and culture for these virtual teams so they can function seamlessly in a matrixed fashion</li><li> Building and maintaining COE Community dashboards, landing page, content and other assets to drive collaboration into the broader Anaplan organization</li><li> Tracking and driving participation and engagement with the COE Community sessions and materials</li></ul>Your Qualifications: <ul><li> Practical experience of delivering cross-functional initiatives in a fast-paced setting</li><li> Project or Program Management Qualifications (PRINCE2, PMP, SAFE or other equivalent)</li><li> Passionate about problem solving and making a difference</li><li> Team focused - enthusiastic, approachable, collaborative, knowledgeable and flexible</li><li> Strong history of using data to drive decisions</li><li> Strong leadership skills, with demonstrated ability to lead via influence, in cross-functional environments</li><li> Excellent communication skills, in particular communicating technical concepts between audiences of varying backgrounds</li><li> Experience with change management in particular new process definition/rollout</li><li> Knowledge of go-to-market processes and organizations</li></ul>Bonus points: <ul><li> Experience of working with Atlassian suite products; Jira, Jira Align &amp; Confluence</li><li> Experience with Sharepoint or other intranet technologies</li><li> Formal Scrum or Agile Qualifications</li><li> Experience with managing software delivery, continuous integration and delivery pipelines</li></ul>What we offer: <ul><li> A rewarding, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance</li><li> Market-leading salaries combined with generous bonuses and a range of comprehensive benefits</li><li> 3 days of paid leave every year to help support the charity or cause of your choice</li><li> Challenging problems to solve -you will constantly be learning and pushing boundaries, working with some of the most committed people around.</li></ul>Our Commitment to Diversity, Equity, Inclusionand Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: <ul><li>Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. </li><li>Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. </li></ul>All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to <a href="mailto:people@anaplan.com" target="_blank">people@anaplan.com</a> before taking any further action in relation to the correspondence.

Communities Manager

Company Description Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The vision for our single corporate services is to: <ul><li>Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. </li><li>Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. </li><li>Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. </li><li>Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. </li><li>Improve learning and development opportunities and sharing best practice, upskilling both Trusts. </li><li>Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. </li><li>Build resilience for individuals and our teams. </li></ul>The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. Job Description This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: <ul><li>Hampshire and Isle of Wight Integrated Care Board</li><li>Southern Health Foundation Trust</li><li>Portsmouth Hospitals University NHS Trust</li><li>University Hospital Southampton</li><li>Solent NHS Trust</li><li>South Central Ambulance Service</li><li>Isle of Wight NHS Trust</li><li>Hampshire Hospitals</li></ul>Band: 4 £26,530 to £29,114 per annum Hours: 37.5 - Full-time Contract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! About the Role As part of the Corporate Services Estates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Qualifications <ul><li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li></ul>Experience: <ul><li>At least one year of experience in the health service or a related field, with a proven track record in accommodation management.</li></ul>Skills: <ul><li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li></ul>Knowledge: <ul><li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li></ul>Additional Information The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

Job Title Neighbourhood Housing Lead FTC Contract Type Fixed Term Contract - 6 months (Maternity Cover) Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location South West London - Wandsworth Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 19 th March 2025 - 23:00pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2024-2025 </li> <li> Best Workplaces for Women </li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> A minimum of one year experience in housing or property management. </li> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>For this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&amp;Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

85 Housing / Neighbourhood management Jobs in England