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Accommodation Assistant - Clayton Hotel Manchester City Centre We have a fantastic new vacancy for Accommodation Assistant to join our team in Clayton Hotel Manchester City Centre. At Clayton Hotel, we are committed to making sure each guest is welcomed in the best possible way. It is why we are always focused on providing exceptional service. Objective of the Role Reporting to the Accommodation Manager, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the highest Dalata standards </li> <li>Cleaning guest rooms and corridors as required ensuring time deadlines are adhered to.</li> <li>Following cleaning schedules and complying with health and safety regulations.</li> <li>Providing excellent customer service to our residents</li> <li>Continuously checking for any damage, faults, or defects and reporting to management and maintenance</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired</li> <li>Customer focus- making our guests feel comfortable and at ease</li> <li>Flexibility- being able to adapt to situations</li> <li>Excellent Time Management- being able to complete a set number of departures and stayovers each day</li> <li>Attention to detail- Ensuring our spaces are clean and meet hygiene standards</li> <li>Ambition to develop.</li> </ul>Our Benefits: <ul> <li>Various employee appreciation incentives </li> <li>Complimentary group personal training sessions </li> <li>Dalata F&amp;B discounted rates within our sister properties </li> <li>Staff discounted room rates in sister properties </li> <li>Refer a friend scheme </li> <li>SAYE- Save as you earn scheme </li> <li>Free access to development courses to support your journey</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Accommodation Assistant

Job Description <ul> <li>East Suffolk Council - Based in Melton, Woodbridge IP12 1RT or Lowestoft, Suffolk NR33 0EQ</li> <li>£33,024 - £40,221 (Band 6 / 7) per annum</li> <li>37 hours per week</li> <li>Permanent</li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Communities Team as one of two Communities Officer roles. Each role will cover one Community Partnership area: either Beccles, Bungay, Halesworth and surrounding villages, Lowestoft and the surrounding villages, or Aldeburgh, Leiston, Saxmundham and villages. Please express a preference for which area(s) you'd like to cover in your application. Your role You will be required towork proactively across council service areas and to develop active partnerships with partners, businesses and communities to deliver the team's five key outcomes: <ul> <li>Better outcomes and quality of life for individuals, families, communities and organisations</li> <li>Resilient, connected, cohesive and inclusive communities</li> <li>Resilient, independent and safe individuals and families, particularly those who are vulnerable</li> <li>Reduced health inequalities and improved mental and physical health and wellbeing</li> <li>People and communities do more for themselves and, if necessary, can access the right service(s) at the right time</li></ul>In addition to this, the candidate will act as lead officer for one of eight East Suffolk Community Partnership areas, using data and local intelligence to identity community assets and needs and supporting the community and its elected members, with a focus on Asset Based Community Development, Community Safety, Anti-Social Behaviour reduction and maximising mental and physical Health and Wellbeing. What you will need The post holder will have a relevant degree/appropriate professional qualification or the equivalent level of practical experience, and relevant experience in community development/enabling, community safety, ASB and/or health/wellbeing in the public, private of voluntary sector. You'll be a great communicator, solution-focussed and enjoy problem solving. If you think you have what it takes to be successful in this role, even if you don't meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Nicole Rickard by calling 07766 998074. Closing date: 31 March 2025. Interview date: Week commencing, 7 April 2025. How to apply - PLEASE READ THIS SECTION CAREFULLY Step 1 - Read the advert and the Job Description and Person Specification Step 2 - Complete the Supporting Statement template (docx). PLEASE USE THIS TEMPLATE, NO OTHER FORMAT WILL BE ACCEPTED (for example, do not send your CV). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). About Us East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. <a href="https://www.youtube.com/watch?v=TSWedQksWt0" target="_blank">https://www.youtube.com/watch?v=TSWedQksWt0</a>

Communities Officer

The Vacancy We are looking for a motivated, enthusiastic Administrator to join the Business Support Team in supporting the work of our Homes and Wellbeing department. Working as part of a small team delivering comprehensive administrative support to a large department, you will have significant proven admin experience and possess strong IT skills. You will be committed to providing a high-quality service, maintaining a positive approach to your work and enjoy a challenge. The Role This role involves working closely with internal and external colleagues to achieve and maintain high standards. We want someone who can hit the ground running, this could be the perfect role for you if you're someone who: <ul> <li>Has the ability to work well under pressure and can successfully manage and prioritise a varied workload</li> <li>Enjoys a challenge and embraces change</li> <li>Enjoy working with numbers - a lot of the work is financial administration</li> <li>Takes pride and ownership of their work, ensuring it is of a high standard</li> <li>Wants to get stuck in and work closely within a great team of colleagues</li> <li>Someone who wants to enjoy the work they do!</li></ul>Requirements In addition to your enthusiasm and great attention to detail, you will have strong organisational skills, a good level of numeracy and literacy, and experience working in an administrative role. The ability to prioritise tasks, work effectively as part of a team, and manage a varied workload is essential. Proficiency in IT systems, including word processing and data management, is required, along with experience handling invoices, procurement, and financial administration. As confident communicator, you will be comfortable liaising with internal teams, external suppliers, and contractors to resolve queries and support service delivery. An understanding of diverse communities and a commitment to equality and inclusion is important, as is a willingness to uphold and promote NCHA's CLEAR values. If you have these qualities and are waiting for your next challenge, please apply today! You will need to attach a CV to your application. To review the full Role Profile, please click on the document tab below All successful candidates will be required to take a work related test on the day of the interview. Why work with us? At NCHA, we are committed to making a positive impact in our communities. As part of our Homes &amp; Wellbeing team, you will play a key role in supporting the delivery of vital services, ensuring that we provide high-quality housing and support to those who need it most. Additionally we offer generous annual leave, development opportunities and company pension, as well as many more amazing benefits at NCHA. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Housing Administrator

The Vacancy We have an exciting opportunity for a Resident Liaison Officer to join us here at Wates. Working within our Responsive Maintenance division within our Crawley team whereby you will be partnering with one of our existing social housing providers , delivering support to our residents during our retrofit works. Key Accountabilities will include: <ul> <li>Acting as the main point of contact for residents, prioritising their needs and addressing concerns throughout the site works.</li> <li>The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions.</li> <li>Clear, proactive communication and meticulous planning will ensure scheduled access to residents' homes, building trust and delivering a seamless, customer-centric experience during the works.</li> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li> <li>Organise and host regular surgeries to address residents' queries, concerns, and feedback.</li> <li>Maintain a structured complaints procedure and handle disputes and damage claims promptly and fairly.</li></ul>As this role involves travel around the Crawley area you must have a full UK driving licence. Ideally you will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Reigate, Leatherhead &amp; Guildford area working on a brand new contract with one of our social housing providers so will need to be local to the above. This isnt your typical RLO role as 90% of the time you will be dealing with residents who are classed as vulnerable so ideally we are looking for candidates who have experience from sectors such as care, mental health, health care, schools etc This is a real opportunity to make a difference. Key Accountabilities will include: <ul> <li>Acting as the main point of contact for residents, prioritising their needs and addressing concerns throughout the site works.</li> <li>The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions.</li> <li>Clear, proactive communication and meticulous planning will ensure scheduled access to residents' homes, building trust and delivering a seamless, customer-centric experience during the works.</li> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li> <li>Organise and host regular surgeries to address residents' queries, concerns, and feedback.</li> <li>Maintain a structured complaints procedure and handle disputes and damage claims promptly and fairly.</li></ul>Ideally you will be an experienced RLO with a proven track record of successfully managing the workload across planned maintenance programmes. However given the nature of the role and the residents you will be dealing with we are particularly looking for people who are passionate about customer satisfaction as a priority. This could be from working as a Key Worker, Social Worker, Mental Health Worker, Carer, Teaching etc We can train the RLO role but the right attitude and experience in the above is key. Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £30,000-34,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

Join Our Team as House Manager at a Prestigious World Heritage Site Are you passionate about history, heritage, and exceptional visitor experiences? We are seeking a dynamic and experienced House Manager to lead the care, management, and delivery of the highest standards at our historic Palace. As House Manager, you will be at the heart of ensuring the highest of standards for our visitors while helping to preserve and showcase the rich legacy of our World Heritage Site. In this exciting and varied role, you'll work closely with various teams across the estate to plan and manage the strategic maintenance of the Palace, ensuring that both conservation efforts and public engagement are seamlessly integrated. Your leadership will extend to managing a dedicated team, coordinating with external partners, and overseeing filming, events, and exhibitions to enrich our guests' experience. As part of the Operations Team, you will take on Duty Management cover on a regular basis, ensuring smooth day-to-day operations and exceptional service delivery. You'll also play a key role in fostering collaboration with other cultural institutions, enhancing the Palace's presence as a leading attraction. if you have any questions, or need support please contact the people team at <a href="mailto:poepleteam@blenheimpalace.com" target="_blank">poepleteam@blenheimpalace.com</a> What we are looking for: <ul><li>Ability to work in a demanding and busy area </li><li>Excellent customer service skills </li><li>A competent IT user </li><li>Experience of managing a team </li><li>Experience of security management in a similar environment </li></ul>What's in it for you: <ul><li>Staff Discounts<ol><li>20% on Blenheim retail</li><li>50% on Blenheim Café food outlets</li><li>30% at The Orangery </li></ol></li><li>Salary Sacrifice Schemes for Bicycles and Electric Vehicles</li><li>Access to our Benefits Platform with a range of additional benefits including:<ol><li>Instant discounts</li><li>Discount on Days Out</li><li>Day Passes for Family and Friends</li><li>Monthly Adventure Play Visit </li><li>Shopping Cards</li><li>Weekly Shop Discounts</li><li>Gym Scheme and Much More!</li></ol></li><li>Competitive Pension </li><li>Complimentary Event Tickets</li><li>Annual Pass for yourself and a family member </li><li>Staff Events</li><li>Holiday Purchase Scheme </li><li>Paid Volunteer Day</li><li>Free Fruit Wednesday</li><li>Free breakfast on Friday</li><li>Monthly Sharing a Sense of Belonging Events</li><li>Free Eye Test and a contribution for Glasses</li><li>Long Service Award</li><li>Onsite Parking</li><li>Free Blenheim Christmas Tree</li></ul>Benefits vary from contract type; these will be confirmed to you in our welcome letter. Here we invest in our People. Our Promise is to help our employees, Grow, Give and Belong. <ul><li>Grow - At Blenheim your talent is nurtured and your wellbeing in championed.</li><li>Give - Being a part of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals</li><li>Belong - Be a part of something special, know you matter and belong. </li></ul>

House Manager

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! At Anaplan, we are looking for a COMMUNITIES MANAGER to join our diverse Operations Team within the Global Product and Technology Organization. The role is full -time, hybrid and based from York where you will connect with stakeholders across the company to drive centers of excellence (COE) collaboration, consistency and execution. The COE Communities are new virtual teams encompassing Anaplan domain and application experts, pre-sales, enablement and other go-to-market functions with the goal of accelerating our company's growth curve by developing deep expertise within the Finance, Workforce Planning, Sales Performance and Supply Chain domains. We're a team that embraces and respects different perspectives towards our work. We aren't afraid to try new ideas. We're passionate about helping our customers and each other succeed. This is a rewarding career with a company that values diversity and invests in you. You'll need to be comfortable with multitasking and able to adapt quickly to change. We're a high-growth company developing best-in-class solutions to planning at an enterprise scale. Our customers rely on Anaplan as an always-on, shared, source of truth, as they navigate the constant change and planning required to stay on top in the marketplace-we're pioneering the Connected Planning discipline to help business make decisions more quickly and decisively than ever before. This role is an immediate full-time position. If you're ready to help us to solve unique challenges that no one is solving in the tech space yet, keep reading. Your Impact: <ul><li> Partnering with domain experts within our COE teams to establish a rhythm of collaborative updates, information sharing and cross-pollination of expertise and enablement materials</li><li> Own a master calendar for ongoing engagement sessions between the domain experts and the enabling, selling and post-sales functions within Anaplan</li><li> Create processes, practices, and culture for these virtual teams so they can function seamlessly in a matrixed fashion</li><li> Building and maintaining COE Community dashboards, landing page, content and other assets to drive collaboration into the broader Anaplan organization</li><li> Tracking and driving participation and engagement with the COE Community sessions and materials</li></ul>Your Qualifications: <ul><li> Practical experience of delivering cross-functional initiatives in a fast-paced setting</li><li> Project or Program Management Qualifications (PRINCE2, PMP, SAFE or other equivalent)</li><li> Passionate about problem solving and making a difference</li><li> Team focused - enthusiastic, approachable, collaborative, knowledgeable and flexible</li><li> Strong history of using data to drive decisions</li><li> Strong leadership skills, with demonstrated ability to lead via influence, in cross-functional environments</li><li> Excellent communication skills, in particular communicating technical concepts between audiences of varying backgrounds</li><li> Experience with change management in particular new process definition/rollout</li><li> Knowledge of go-to-market processes and organizations</li></ul>Bonus points: <ul><li> Experience of working with Atlassian suite products; Jira, Jira Align &amp; Confluence</li><li> Experience with Sharepoint or other intranet technologies</li><li> Formal Scrum or Agile Qualifications</li><li> Experience with managing software delivery, continuous integration and delivery pipelines</li></ul>What we offer: <ul><li> A rewarding, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance</li><li> Market-leading salaries combined with generous bonuses and a range of comprehensive benefits</li><li> 3 days of paid leave every year to help support the charity or cause of your choice</li><li> Challenging problems to solve -you will constantly be learning and pushing boundaries, working with some of the most committed people around.</li></ul>Our Commitment to Diversity, Equity, Inclusionand Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: <ul><li>Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. </li><li>Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. </li></ul>All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to <a href="mailto:people@anaplan.com" target="_blank">people@anaplan.com</a> before taking any further action in relation to the correspondence.

Communities Manager

Job Title Neighbourhood Housing Lead FTC Contract Type Fixed Term Contract - 6 months (Maternity Cover) Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location South West London - Wandsworth Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 19 th March 2025 - 23:00pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2024-2025 </li> <li> Best Workplaces for Women </li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> A minimum of one year experience in housing or property management. </li> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>For this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&amp;Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead FTC - 6578

Housing Management Coordinator Basingstoke Permanent, full time (37.5 hpw) 4 days in office 9-5 and 1 day of working from home for admin duties. Salary circa £25,000 and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Basingstoke, Mary Rose Court and our Group Home Properties. As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Vulnerable Adults, Substance Misuse and Alcohol Service, Homeless prevention. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or voids within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for the 5th Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties. </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues. </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners. </li> </ul> Our team You'll join our managers Sherene and Stu, and our Basingstoke Social Inclusion Pathway team, who are super passionate about what we do! Sherene is a true example of how we 'grow our own', as she's on her third career with us having been a Housing Management Coordinator as well as a Housing Manager before stepping into her current Manager role. Job details <ul> <li> Based at our service in Basingstoke and you'll spend your time travelling around the properties within the local area. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors invoices</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

The Vacancy We are seeking a House Manager Hours of Work: 41.5 hours per week, 37 weeks per year (mainly term time) with some flexibility to support House events. Salary: Available on enquiry We have an exciting opportunity to join one of our Boarding Houses as a House Manager. Our House Managers play a key role in the support of the Housemaster/mistress in all aspects of the boarding house management, pastoral care and wellbeing of the pupils. The role is responsible to the Housemistress/master for the domestic welfare of the pupils, for managing the domestic staff and, by liaising with staff and parents, ensuring the smooth running of the House. The successful candidate should have excellent interpersonal, communication, administrative and organisational skills. For further information about this role please see the documents available at the top of this page, including the full Job Descriptions. To submit an on-line application, click on the 'Apply' button above. Please specify on your application which of the above roles you are applying for. If you require any accommodations or additional support during your application process, please do not hesitate to contact a member of the Recruitment team; email: <a href="mailto:thepeopleteam@marlboroughcollege.org" target="_blank">thepeopleteam@marlboroughcollege.org</a>, or phone: 01672 892461. We reserve the right to close this role early if a suitable number of applications are received and applicants may be called to interview before the closing date, early applications are therefore encouraged. The Company Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

About us Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places. With the launch of our new Build to Rent business, there are many exciting roles becoming available. Over the next 15 years, Lendlease has huge ambitions to make this business an integral part of our Global business. Are you looking for your next opportunity to grow in an exciting new sector with a global business? Read on... The role Lendlease is seeking to appoint a Community Manager to support us in realising our vision. This role is critical to the development and success of this new team and will be responsible for the profitable operation of the apartment community, while providing excellent customer service and asset preservation and enhancement. Given the infancy of the BTR portfolio in the United Kingdom, this role will also support the Head of Build to Rent to develop processes, systems and team needed for the success of the business. What will you do? <ul><li>Supervise the daily activities of multiple operations teams to support efficient operations and ensure property services meet Company standards, or supervise and coordinate the staff or team leaders which may include overseeing the provision of quality services for customers and allocating tasks within client management plans to support staff in efficiently and safely performing their duties and to ensure all residents receive quality services in line with Company standards.</li><li>May typically oversee the maintenance and repair works undertaken by operations staff, regularly reviewing property facilities, identifying potential security and safety risks, allocating tasks needed to address risks and overseeing maintenance works to ensure the Property remains compliant with Company and statutory environmental, health and safety (EH&amp;S) standards.</li><li>Supervise and facilitate the daily performance and development of operations staff, coaching and building the skill sets required to ensure that staff are adequately resourced to perform their duties.</li><li>Build a vibrant, safe and welcoming community our residents enjoy being a part of.</li></ul>You will bring <ul><li>Proven block management / residential property management experience.</li><li>Experience in either a business operations role, and/or knowledge of the property management industry, and property management principles and relevant legislation.</li><li>Motivational team leader with experience delivering exceptional customer service</li><li>Results focused.</li><li>Excellent communication and organising skills including the ability to concurrently manage multiple tasks involving varied stakeholder groups.</li></ul>What we provide <ul><li>Car allowance</li><li>Flexible and hybrid work options</li><li>Industry leading pension scheme</li><li>Private medical health benefit and dental plan options</li><li>Enhanced parental leave</li><li>Life assurance</li><li>25 days annual leave with the option to buy or sell additional days</li><li>Wellbeing leave</li><li>Health and wellbeing support and initiatives</li><li>24/7 confidential Employee assistance programme</li><li>Discounted gym membership to over 2,500 gym's nation wide</li></ul>Want to find out more about our benefits? Click here. Belong at Lendlease We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.

The Vacancy EMPOWERING FUTURES We'd love to hear from you if you are passionate about helping make a huge difference in the lives of others. As a growing and ambitious housing provider we are looking for a special Project Worker to cover 20 part-time hours over evenings and weekends. The hours will be fixed but we do have a degree of flexibility to suit. You'll be a caring, empathetic problem solver with excellent all-round communication skills and belief in your capabilities. Using all these skills and more, you'll make a real difference enabling our customers to live independently. You'll be knowledgeable around benefits and housing management, computer literate with emphasis on Word and Excel which, along with your strong administration skills will aid our customers 'Move On'. You'll be a mentor and coach to our customers who are from a range of challenging backgrounds including drugs, alcohol and/or mental health issues assisting to improve their quality of life. Your confidence and ability to respond appropriately to issues will assist you addressing anti-social behaviour incidents / concerns, enabling you to respond appropriately minimising impact to others and preventing escalation. You'll be non-judgemental, empathetic and proactive in your support of our customers to move into new homes and make better life choices. Above all, you'll be a great team player with the flexibility to support your team in ensuring the right staffing levels giving customers access to our support when both wanted and needed. What we'll do for you If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive. To start your Futures journey take a look at our full role profile. Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job. Flexible Accountable Customer Centric Trusting Supportive

Housing Assistant

Who We Are We are a global socially-led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture. We're proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. Our most recent work has seen us help Amazon Music, Activision and Adidas deliver some of their biggest and most innovative campaigns to date. As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views. The Opportunity Do you spend hours of your day on TikTok, IG Reels or YouTube Shorts? Want to create award-winning work for some of the most iconic global brands of all time? Do you have proven experience in delivering fast pace social content for music labels or brands? Are you an energetic music fan who knows how to get audiences talking and lives for the memes? We're seeking a community manager to join our ever-growing editorial team. You'll be fully immersed in music fandoms - on Discord, in the forums, and X rumours and everything bubbling up online. You'll live and breathe social, and be abreast of all the latest music and podcast news - from following the latest artists and knowing the next trending sound to being all over the next big thing. This is a role where you'll get to turn that love for internet culture into a job, making fast-paced, unfiltered content for Gen Z audiences. You'll be as excited by low-fi internet-y content as you are by bigger creative concepts. Identifying stories for audiences, crafting ideas to create content they'll love, and showing that we understand the audience and culture they play in - whether that's a quick meme, video execution, or a killer community management response alongside posting content on the channels and responding to comments. Requirements What You'll Have Delivered Elsewhere <ul> <li>Crafted social copy for distribution across social media channels that have led to high engagement within the community.</li> <li>Supported in the day-to-day community management for major music brand and engaged with the community which has helped the team around you create viral moments.</li> <li>Handled channel and content management for major music brands with minimal to no errors.</li> <li>Maintained editorial planning calendars and publishing toolkits that have been adopted by multiple clients</li> <li>Be a guardian of your clients' tone of voice - ensuring the quality of copy and content remains high across all accounts and a delivered authenticity within the community.</li> <li>Found story hooks and insights and worked with teams to create social-first content for brands with your ideas being adopted.</li> </ul>What Else Are We Looking For? <ul> <li>Experience in writing social copy and community managing for brands </li> <li>Someone with the ability to interpret music brand TOVs and the different audiences music brands are trying to reach</li> <li>A flair for storytelling across multiple social platforms</li> <li>Someone who is good at receiving feedback and working to tight deadlines</li> <li>Good social platform knowledge and understanding of the ever-changing social content best practices on each</li> <li>Someone with the flexibility to work in a reactive way</li> </ul>Benefits Our Culture and the Nice Stuff Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2023. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via <a href="mailto:recuitment@wearesocial.net" target="_blank">recuitment@wearesocial.net</a> So let's get to the good stuff, we offer all those things you would naturally expect; 25 days holiday, pension scheme &amp; life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world! But what's life around here really like day-to-day? Well, we ask our people regularly what they think about us/their role and here are some of the most common things they say: <ul> <li>I value my manager we have a good relationship</li> <li>We love to 'get social' with the people I work with</li> <li>Trusted to get on with the job, without 'micro-management'!</li> </ul>If this all sounds like the place you have been waiting to find then apply now! What are you waiting for? #LI-SB1

Founded in 2014, Linjer is a design studio to make it easier for people to invest in long-lasting, quality products. Our headquarters are in Hong Kong, but we are looking to start a satellite office in Bangkok, where many of our products are made. We are seeking a Community Manager to join our team. The position is full-time in London. What makes this an exciting opportunity? <ul><li>Learn about the role and apply your skill set to a brand beloved by millions of parents across North America and Europe</li><li>Work with a highly experienced and entrepreneurial team</li><li>The brand is a new addition to our portfolio and we're bringing big changes to it - you'll have a lot of room to make an impact!</li><li>Competitive compensation package</li></ul>What You'll Do <ul><li>Formulate creative social media and influencer campaigns, and mobilize the team to implement them</li><li>Coordinate with other team members to ensure a steady stream of new social media ad content</li><li>Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations</li><li>Create content (both visual + copy) for various marketing channels: email, SMS, and social media</li><li>Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails</li><li>Monitor website performance and propose improvements in design, content and experience</li><li>Assist in company-wide strategy setting</li><li>Regularly report marketing performance</li></ul>Who You Are <ul><li>A recent university graduate</li><li>Fluent English speaker</li><li>You're an avid social media user and are interested in digital marketing</li><li>You have a customer-centric mindset, which translates into you understanding what kind of marketing is likely to be effective for our target customer (a millennial/Gen Z mother)</li><li>You have an eye for aesthetics and can create engaging content </li><li>You take initiative and are driven by passion</li><li>You love being creative!</li><li>You're coachable and dedicated to continuous personal improvement</li><li>You're tech literate and can learn new software with ease</li><li>You thrive in a high-growth environment and enjoy a startup team culture</li></ul>Bonus: you are our target customer yourself (millennial/Gen Z mother)! Not a requirement though :) If you have never received training in writing a cover letter before, please search online for guidelines on how to write a cover letter.

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting.</li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Accommodation Assistant Location: Whitecliff Bay Hours: Up to 24 hours per week -Various Hours Available Salary: £11.44 per hour; Variable seasonal contract What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

The Vacancy Permanent, Full Time (37 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit a Neighbourhood Housing Officer to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Closing date: 23rd March 2025 Interview date: 31st March 2025 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Neighbourhood Housing Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Mallory Court in Skipton. Mallory Court is an exclusive developments of one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy 12 Month FTC Full time (37 hours per week) We are currently seeking for a Homeownership Coordinator to be responsible for the day-to-day processing of all homeownership transactions. Such as, shared ownership sales, staircasing, lease extensions, remortgages, equity loan redemptions and Right to Buy / Right to Acquire. This role is a hybrid working role, you will be required to work two days at our head office in Bedford and the rest of the week working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. You will have a development plan along with training and coaching. What you will be doing: <ul> <li>You will be responsible for coordinating shared ownership sales from marketing through to completion, ensuring buyers are eligible for shared ownership and supporting with legal enquiries.</li></ul><ul> <li>Assessing applications from shared owners to buy additional shares (known as staircasing) and proactively progressing staircasing transactions through to completion.</li></ul><ul> <li>Managing lease extension requested end to end.</li></ul><ul> <li>Dealing with Right to Buy (RTB) / Right to Acquire (RTA) applications whilst complying with relevant legislation.</li></ul><ul> <li>Additional responsibilities include processing of leasehold and freehold sales, remortgages, transfer of equity, equity loan redemptions and deeds of variations.</li></ul><ul> <li>Adhering to set key performance indicators (KPIs). Progressing transactions proactively and efficiently, generating and maximising income.</li></ul><ul> <li>Maintaining a high customer satisfaction rate. Delivering a timely and exceptional customer experience for purchase, vendors and current homeowners.</li></ul><ul> <li>Building strong relationships with purchasers, homeowners, surveyors, solicitors, financial organisations, stakeholders and colleagues.</li></ul><ul> <li>Ensuring compliance with relevant legislation and the Capital Funding Guide.</li></ul>We'd love to meet someone with: <ul> <li>High degree of IT literacy in Microsoft Excel, Word, Power Point and Outlook.</li></ul><ul> <li>Strong and accurate written skills.</li></ul><ul> <li>The ability to manage a high and varied workload working on various sales transactions at any one time.</li></ul><ul> <li>The ability to work co-operatively and collaboratively with colleagues and present in a professional manner always.</li></ul><ul> <li>Demonstrable 'can-do' attitude and is committed to producing quality work.</li></ul><ul> <li>The ability to work in a busy, fast-moving sales environment with the ability to prioritise work at busy times.</li></ul><ul> <li>Knowledge and understanding or experience of residential sales would be beneficial.</li></ul><ul> <li>Proven knowledge and understanding of Shared Ownership and/or low-cost homeownership is desirable.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note the successful candidate will need to complete a basic DBS application. Closing date: 26th March 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Home Ownership Coordinator

We're thrilled to announce an exciting opportunity to join our established Painting Division in Maidstone as a Resident Liaison Officer, covering areas in South London, This role is integral to maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations. If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in. We want to hear from you! Benefits include: <ul><li>Be part of the company profit share scheme - (last year, we successfully paid 12% of your salary)</li><li>Private mileage scheme and fuel card</li><li>Let us help you prepare for your future with an employer pension contribution of up to 5%</li><li>23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year</li><li>Life insurance</li><li>Access to an employee assistance program to support employees' health and wellbeing, and free financial and legal advice</li></ul>Resident Liaison Officer role As a Resident Liaison Officer, you will support in the successful delivery of our Painting contract, working within the communal and internal areas of residential properties. You will be the first point of contact for residents and our directly employed site teams/contractors and a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you. In addition to the above, you will also: <ul><li>Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow.</li><li>Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract.</li><li>Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables.</li></ul>What will you bring as a Resident Liaison Officer? <ul><li>Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate.</li><li>Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. However, similar backgrounds with transferrable customer service skills will be considered.</li><li>Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution.</li><li>Excellent IT skills including Microsoft (Word and Outlook)</li><li>A full UK driving licence which is essential to undertake the role of Resident Liaison Officer.</li></ul>Additional Benefits include: <ul><li>Enhanced maternity/ paternity pay.</li><li>Training and development opportunities</li><li>Trade discounts from our preferred suppliers for you and your friends and family</li><li>Specsavers vouchers</li><li>For information on all other additional benefits we do, to enhance your work/life balance please visit our website</li></ul>About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.

Housing Coordinator We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark. £25,169.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: <ul> <li>Annual leave increasing up to 30 days with length of service</li> <li>Free DBS</li> <li>Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card</li> <li>Fully paid induction programme and further training</li> <li>ILM courses and Apprenticeship Programmes</li> <li>Healthcare Cashplan through our partner Healthshield</li> <li>Cycle to work scheme</li> <li>Employee Assistance Programme for 24-7 confidential support</li> <li>Online wellbeing resources</li> <li>A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply)</li> <li>Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution</li> </ul>The Gateway service is used as a partnership arrangement with a local authority for temporary accommodation. The Housing Coordinator will be the lead point of contact for Look Ahead at this site and manage this relationship on a day-to-day basis. The Housing Coordinator will also be expected to monitor occupants' adherence to house rules and work with our Local Authority partners to follow up any enforcement action, occupant support needs or requirements that are presented. A key part of the role is managing the safety and operation of the building, as well as dealing with enquiries and contact from customers and visitors. The Housing Coordinator will be required to monitor the maintenance function and facilities on the site and raise any contractor performance issues to the head office based Property and Landlord Services team. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Main duties include: <ul> <li>Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors</li> <li>Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required</li> <li>Health and safety checks to include regular testing, inspections and assessments in accordance with Look Ahead's Health &amp; Safety procedures</li> <li>Administration and management of operating systems and equipment within the building</li> <li>Advising occupants regarding repairs, being the contact and link between the occupants and the property team.</li> <li>Conducting void inspections and raising the relevant Void Forms and furniture requests</li> <li>Supporting new customers to move in</li> <li>Manage furniture requests, recharge forms, keys and locks</li> <li>Conducting fire alarm checks - weekly call point checks</li> <li>Investigating and responding to complaints regarding property maintenance, dealing with complaints relating to maintenance issues</li> <li>Monitoring and coordinating activities of security/concierge</li> <li>Sign-posting customers to Local Authority partner for advice on their homelessness status</li> <li>Submission of quarterly invoices to the Local Council</li> <li>Communicating with Safer Neighbourhood teams in relation to any ASB issues</li> </ul>The post-holder will: <ul> <li>Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities</li> <li>Manage all void processes - void inspections and void event monitoring</li> <li>Report maintenance issues and repairs</li> <li>Monitoring contractors performance</li> <li>Ensuring equipment (e.g. electrical equipment) is repaired, serviced, inspected and tested at the specified times</li> <li>Manage breaches of house rules advising Local Authority partner when formal action is required</li> <li>Liaise and communicate with occupants, Look Ahead staff/departments, contractors, suppliers and external stakeholders</li> <li>Use IT systems in day to day activities</li> <li>Report any observation relating to occupants well-being and welfare to Local Authority partner</li> <li>Adhere to all the policies and procedures of Look Ahead Care, Support and Housing plus those specific to the service including any statutory requirements</li> <li>Maintain records as required at the project under the direction of the Senior Housing Manager</li> <li>Participate in team meetings</li> <li>Undertake any other tasks or special projects as needed to be delivered at the service</li> </ul> This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: <ul> <li>An understanding of the needs of customers who have experienced homelessness and who may also have support needs.</li> <li>Excellent time management skills to prioritise tasks in a logical and systematic way.</li> <li>Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.</li> <li>An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .</li> <li>The ability to lone work and confidence in own decision making.</li> <li>A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.</li> <li>A willingness to "go the extra mile" when working with our customers.</li> </ul>What you'll bring: <ul> <li>2 years experience of working in housing or a related field.</li> <li>Experience of liaising with housing benefit departments ,council tax and other external agencies.</li> <li>Experience of using IT systems to record information.</li> <li>Experience of drafting reports for internal and external stakeholders.</li> <li>An understanding of health and safety issues in a residential setting.</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: <ul> <li>We focus on Excellence and innovation.</li> <li>We are Caring and Compassionate.</li> <li>We are Inclusive and Trusted.</li> <li>We work in Partnership and are One-Team.</li> </ul> Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Coordinator

As a Community Manager, you'll be the voice and heartbeat of our brand across platforms like Twitter/X, Discord, and LinkedIn. You'll engage, grow, and nurture our community while attracting new users through engaging content. You are creative, culturally attuned, and fluent in English, with Spanish, French, and German as a plus. Your ability to create captivating content, spark discussions, and keep the community thriving will make you a key player in our growth team. We aim to redefine the FinTech and crypto space with vibrant, engaged communities. We need the best minds to do it. What we are looking for <ul> <li>Proven experience managing communities across platforms like Twitter/X, Discord, and LinkedIn </li> <li>Exceptional content creation skills - memes, threads, polls, and quick-witted replies </li> <li>Ability to foster positive, and engaging community spaces</li> <li>Strong project management and communication skills</li> <li>A team player: Credit the team &amp; Blame no-one </li> </ul> What will make you stand out <ul> <li>Experience in FinTech, or Web3 communities </li> <li> 3+ years of experience in community management</li> <li>Ability to react quickly to trends and engage in real-time conversations</li> <li>Fluent in French FR, Spanish ES, Dutsch N or German DE</li> <li>Understanding of Fintech, crypto, DeFi, Web3, and blockchain technologies </li> </ul> What you'll be working on <ul> <li>Build, manage, and grow our communities across Twitter/X, Discord, Instagram, Tiktok and LinkedIn</li> <li>Create and curate engaging content to spark discussions and drive brand loyalty</li> <li>Monitor trends and conversations, ensuring we're always part of the dialogue</li> <li>Collaborate with marketing and product teams to align messaging and campaigns</li> <li>Organize AMAs, Twitter Spaces, and community events</li> <li>Handle community feedback and provide insights to the product team</li> </ul> What you'll get <ul> <li>Competitive salary</li> <li>Deblock shares</li> <li>A unique Bursted Bubble NFT </li> <li>30 days of paid holidays (excluding bank holidays)</li> <li>Flexibility to work remotely or join us in the office</li> <li>Opportunities to work abroad for up to 4 months a year</li> </ul>

77 Housing / Neighbourhood management Jobs in England