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Company Description United Living Group is comprised of four complementary pillars, all dedicated to realising our vision of creating a connected, sustainable future: <ol><li>United Living Property Services</li><li>United Living Infrastructure Services</li><li>United Living New Homes</li><li>United Living Connected</li></ol> This vacancy is within our United Living Property Services pillar where we revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

Accommodation Manager Department: Accommodation &amp; Cleaning Employment Type: Permanent - Full Time Location: Skegness Description About The Role The Accommodation Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, public areas and venues within their designated area. They will lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services &amp; Accommodation Team to manage issues proactively that arise to ensure we can try and improve the experience for the guest The role will support in setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. About You We are looking for an individual with a passion for driving excellent standards for our guests. An excellent level of operational knowledge in cleaning and leading cleaning teams is essential as well as experience leading large teams in fast paced environments. You should be motivated by high pace environments and have the ability to adapt quickly to changing environments. This includes being able to lead and coach your team to remain motivated to deliver consistently high standards. You should have excellent health and safety knowledge within the cleaning remit and be confident in managing both permanent and temporary team to deliver results. Payroll management is also a crucial part of the role to ensure we balance costs and manage guest demand effectively, so experience in managing payroll would be very advantageous. As with all roles at Butlin's, whilst your experience and skills are important to us, your mindset and approach are of equal interest. Interested? To find out more and to apply, please submit your CV and a few words about why this role excites you and why you would like to work for Butlin's. Should you have any questions or require any adjustments for this process, please email us at <a href="mailto:careesatbutlins@butlins.com" target="_blank">careesatbutlins@butlins.com</a>.

Accommodation Manager

Job Title: Senior Residential Practitioner - Children's Home Where you will be based: Walkden, Greater Manchester The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Medium-sized</li><li>Type: Private</li><li>Number of children's homes in the group: 5+</li><li>Other services they offer: Residential care, Educational support, Therapeutic services, Support Living </li><li>Company Ofsted track record: Good across all homes and striving for Outstanding</li><li>Growth Plans: Currently expanding their services to support more children and young people across The North East and North West</li><li>Ethos / Values: Dedicated to providing the best possible outcomes for children, promoting a nurturing and supportive environment</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: Condensed shifts of two days on, four days off.</li><li>Sleeps: Included in the condensed shift pattern Approx 6 to 8 Sleeps per Month paid at £52 per sleep</li><li>Salary: £14.50 per hours Total take-home upto £41,184pa</li></ul>Other benefits: <ul><li>Excellent health and wellbeing benefits</li><li>Discounted gym memberships</li><li>Auto-enrolment into the Company pension scheme</li><li>Additional leave at 2 years and 5 years of service</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Senior Residential Practitioner

Community Manager A little bit about who they are: Our client is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. They don't just give people a bed for the night; they offer a home, meaningful work and a sense of belonging. At the heart of the charity is their companions. Companion is the name given to those who live in their community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps their companions to regain lost self-esteem and the confidence needed to get back on their feet. The majority of the charity's income is generated in their social enterprise which includes their four charity shops based Online, in Plumstead, Lewisham and Poplar. They also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of their social enterprise, directly contributing to their charity whilst gaining skills and valuable work experience. Some of the things that we are looking for in our Community Manager: <ul><li>The ability to focus on impact and deliver results.</li><li>Experience of planning, developing, and managing support services for clients with support needs</li><li>Knowledge and understanding of Strength-based practice and Trauma informed care.</li><li>Experience of managing the performance, learning and development of staff.</li><li>Knowledge and understanding of homelessness issues</li><li>Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.</li><li>A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential</li></ul>Some of the things you would be responsible for as a Community Manager: <ul><li>Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.</li><li>Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.</li><li>To manage support relating to Companion's needs regarding their daily living requirements, physical and mental health, safety and personal development.</li><li>To assist and encourage Companions to move into independent accommodation where appropriate</li><li>Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation's Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.</li><li>Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.</li><li>Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements</li></ul>You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager Location: London Contract Type Permanent, Full time Salary: £30,000 - £35,000 Hours: 40 Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops Closing date; 05-05-2024 REF-213 370

Community Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our William Page Court development based in Downend, Bristol. Built in 2011, William Court is a Retirement Living development that consists of 37 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

80 Housing / Neighbourhood management Jobs in England