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Sizewell C. The power of good for Britain. Location: Sizewell C, Suffolk, site- based. Employment type: Permanent full-time. Employment basis: The role is expected to be a full- time position however we are open to discussing a more flexible or part- time approach where possible. Salary: 60,000 - £65,000 dependent on experience, plus bonus and other benefits. Closing date: Wednesday 20th November. The Opportunity Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on one of the most exciting and largest megaprojects in the UK, whilst being at the forefront of the UK's climate change agenda and energy policy. Following on from the success of Hinkley Point C (HPC), the SZC Project is a nuclear new build project in Suffolk, which has obtained planning approval and Government financing support. The project has started construction and is now seeking private investment. When completed, it will provide dependable electricity to 6 million homes for 60 years, which along with renewables, will support Britain to achieve Net Zero by 2050. We have a fantastic opportunity for the Accommodation Manager at Sizewell C. The Role As an Accommodation Manager you will be responsible for the strategic direction and leadership, of all activities associated with life cycle delivery of the specific areas of work assigned to them. You'll be accountable for ensuring the efficient delivery of support services following all safety, quality, time and cost parameters to meet the needs of the construction project. You will develop projects and operate plans for accommodation managed by Sizewell C. You'll be responsible for the delivery by suppliers of hotel/accommodation services on SZC sites; Campus 2,400 bed spaces &amp; Caravan Park 400 pitches. Services include management of the Campus Contractor for the 2,400 campus bedrooms, restaurants, bars, conferences and events and leisure facilities, and Caravan Park Contractor for 400 caravan pitches &amp; all associated facilities/functions. You'll manage the accommodation wayfinding online website Accommodation Management Service (AMS) and manage and monitor the workforce use of local accommodation. Key Responsibilities Manage the Accommodation System for worker accommodation available in the area and mobilise accommodation facility. Define the work scope to be delivered within the supplier contracts and ensuring the interfaces with all other teams of the project. Preparing detailed specifications in support of the contract procurement process. Take direct responsibility for budgetary control, updating policies and procedures that underpin strategy and delivery for the Campus and Caravan site. Prepare monthly reports for each work stream including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning. Manage a range of multi-level stakeholder relationships both internally and externally effectively and build relationships with the service contract partners. Coordinate the delivery of workforce accommodation services and play a key role in managing the process to include: safety management, quality management, good neighbour management, environmental management and risk mitigation. Essential Skills Proven experience within accommodation management or hotel management. Project management experience of working with and developing similar sized packages of work relating to expected budget of up to £100m. Proven experience within a large accommodation environment with catering and bars. Proven track record of delivery within a large project environment. Significant Management Experience on a construction site, other industrial plant or other high hazard industry. Ability to develop a strategy and deliver projects in a dynamic and fast-paced environment. Excellent communication skills and experience of positive stakeholder engagement internally and externally. Competent IT skills experience in using MS Office, AMS systems for accommodation. Intellectual capacity to deal with complex issues and work within our local supply chain vision, creating a one team ethos. Desirable Degree standard education or recent relevant senior management experience working at a similar level in a related setting. IOSH Construction Safety Qualification. NEC3 Contract training. Project Management qualification (PRINCE2 or APM). Hospitality &amp; Catering qualifications. If the above sounds like you, then we'd love to hear from you! A full job description is available on application. #DestinationNuclear #SZCjobs Power in Diversity Sizewell C is a great place to work, where everyone is welcome. To fulfil our commitment of doing the power of good for Britain, our ambition is to have a workforce which reflects and benefits the society we are part of and serve. Every worker on SZC, wherever they are, should help to create and experience the right environment where everyone on the team understands, respects and embraces diversity with a culture where everyone is treated with equal respect and are all given equal access to opportunities. By valuing the different points of view and experiences that having a diverse team brings, and by fostering an inclusive climate, we will create a great place to work and a more successful project. We create the right environment where people feel able to bring their whole selves to work. Whilst working together there is mutual trust and appreciation created through the building of meaningful relationships with one another, aligned with our key values: Respect: Value the rules and environment in which we operate Positivity: Positively challenge poor quality and performance Humility: Be open to other's points of view and ideas, be willing to debate and to compromise Solidarity: One team, working closely together and helping each other Clarity: Communicate clearly and consistently Everyone is able to get the most from their work and the workplace, and in return, give their best. Competitive Salary and Benefits We're dedicated to offering flexible benefits that support our people across all aspects of their lives and we're delighted to offer a range of benefits to support our employees' physical, emotional and financial wellbeing. In addition to a competitive salary, we offer a market-leading company pension scheme, paid holidays and a range of flexible benefits, such as: a company incentive bonus plan, health cover, cycle to work scheme, discounts and employee pricing. Please let us know if you'd like to discuss flexible working arrangements by highlighting this on your application.

Accommodation Manager

Housing Management Coordinator Yeovil, Somerset Permanent, full time (37.5 hpw) Pay £12.61 per hour (salary £24,664 per annum) and great benefits including Health Cash Plan. Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Yeovil Team. As our Housing and Property Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Supporting people over the age of 18 who are homeless or are at risk of homelessness. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting our properties ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of properties, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Agata and our amazing team of coordinators and our brilliant Handyman John. We're super passionate about what we do! We're really proud of service and we really enjoying going the extra mile for our customers. We're a supportive bunch and like to see ourselves as a work family. Job details <ul> <li> Based at our service in Yeovil, you'll spend your time between 2 properties within 2 mins walk of each other! </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave FTE (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Company Description United Living Group is comprised of four complementary pillars, all dedicated to realising our vision of creating a connected, sustainable future: <ol><li>United Living Property Services</li><li>United Living Infrastructure Services</li><li>United Living New Homes</li><li>United Living Connected</li></ol> This vacancy is within our United Living Property Services pillar where we revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

Accommodation Assistant Sanctuary Students, Dundee £21,543 - £22,677 per annum 35 hours per week We are looking for an enthusiastic and customer focused Accommodation Assistant to join our team at Sanctuary Students in Dundee. Working in partnership with the University of Dundee, we provide self-catered accommodation to 1587 students, across four accommodation sites. With previous administration experience, preferably in the accommodation or facilities management sector, this challenging yet rewarding role offers the opportunity for training and further career development. You will be responsible for maintaining a high quality administration and reception service ensuring customer requirements and expectations are met to ensure that our customer experience is 'More than just a Room'. The role of Accommodation Assistant will include: <ul> <li>Providing a first class customer service, providing advice and guidance to customers and staff on accommodation services, local services and promoting resident participation and involvement</li> <li>Ensuring that records are accurately maintained and kept up to date and liaising with our compliance team with regards to servicing and service records</li> <li>Responding to emails, phone calls and face to face enquiries, including repair requests in a timely and professional manner</li> <li>Providing a first point of contact ensuring a high standard of customer service is delivered to all customers and clients</li> <li>Assisting with the administration and supporting the Management team with logging and reporting of repairs</li></ul>Skills and experiences: <ul> <li>Experience of supporting the delivery of high-quality accommodation operations or customer service is essential</li> <li>Ability to work to deadlines and prioritise workload</li> <li>Excellent communication and customer service skills</li> <li>Previous experience of Microsoft Office applications including Word, Excel and Outlook</li> <li>Able to work on own initiative, but also take direction from management team</li></ul>Why work for us? Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>£21,543 per annum (rising to £22,677 per annum after 12 months, subject to satisfactory performance)</li> <li>25 days leave rising to a maximum of 30 days (plus public holidays)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work Scheme</li> <li>Voluntary health plans</li> <li>Employee discounts</li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li></ul>Job Reference: 221971 Closing Date: 1 December 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Accommodation Assistant

Position: Leasehold Management Officer Location: Advance Primary Office (Witney or Leicester) Hours: 35 contracted hours per week Salary: £36,100.38 per annum plus geographical allowance of £1,051 (dependant on location) and car allowance of £2,280 per annum Closing Date: Monday 21st October 2024 Job ref: 4294 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? We have an exciting opportunity for a Leasehold Management Officer at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living. Advance currently offers a unique shared ownership service directed at people with long term disabilities. We have delivered over 770 properties over the last 30 years for people to buy a share in and we are aiming to increase this by 40 in the next 12 months. The Leasehold Management Officer's role is to undertake the following duties: - Maintain management agreements &amp; leases, lead on lease queries, oversee the management of section 20 processes and lead on conveyancing matters as required. You will also be responsible for the management of a Leasehold Assistant, and you will work closely with a team of Regional Housing Officers who manage our shared ownership properties. The role covers all our housing in England (South and Midlands). The role also entails working in some exciting partnerships and it is ideal for anyone who has skills that can engage with commissioners and organisations that want to deliver the same outcomes as Advance. If you want to join a team and organisation that is progressive and forward thinking and you have a will to help support people become more independent while also developing, your career then this role is the one for you. About the candidate: Experience in Leasehold Management is essential as we are looking for the right candidate who has the aptitude and is willing to develop their skills in social housing. <ul><li>Able to ensure Customer Services, Property Services and Tenancy and leasehold team provide an effective and responsive service that is regulatory and legally compliant</li><li>Able to be the lead officer for the implementation of the leasehold services improvement plans</li><li>Able to process all stair casing applications from enquiry through to completion</li><li>Able to respond to more complex enquires from owners, solicitors and external interested parties </li><li>Able to provide expert advice on complex leasehold issues</li><li>Able to provide updated reports and communications to the management as required</li><li>Able to ensure all teams within Advance deliver leasehold services in line with set performance standards and policies</li></ul>There will be some travel required but the majority of the role will be office based in our Witney or Leicester Offices. For more information about the role please contact, Ronan Browne on 07702558319 or Email: <a href="mailto:ronan.browne@advanceuk.org" target="_blank">ronan.browne@advanceuk.org</a> About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: <ul><li>Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)</li><li>Sector specific training is provided as part of induction plus opportunities for professional development</li><li>Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more</li><li>Long service awards payable in 5 year increments</li><li>Golden Hello/refer a friend receive up to £500</li><li>Cycle to work scheme</li><li>Access to our Employee Assistance Programme</li><li>Free DBS (Disclosures and Barring Service)</li><li>Excellent opportunities to progress your career within Advance</li><li>Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)</li></ul>Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing &amp; Support Ltd reserves the right to close this job once sufficient applications have been received. #INDADVSPOT

Leasehold Management Officer

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.</li><li>Proven experience in managing site financials, including but not limited to budgeting, forecasting and financial analysis.</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.</li><li>Detailed knowledge of Landlord/Tenant Legislation.</li><li>A strong team player but capable of working autonomously and taking ownership.</li><li>Excellent organisation skills with the ability to multi task and prioritise, with a focus on ensuring time delivery of results in all facets of the role.</li><li>Excellent verbal and written communication skills</li><li>Numerical skills necessary to complete the above activities.</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

Join our housekeeping team as a manager for a career with more shine! There's nothing quite like making people smile when they're on their holidays and as an Accommodation Manager at Parkdean Resorts, you'll be key to inspiring smiles from the minute your guests step through our park gates. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme </li> <li>Up to 50% off holidays with us </li> <li>25% off holidays for friends and family </li> <li>30% off park activities, food and drink </li> <li>The opportunity to gain professional qualifications </li> <li>Clear career pathways for those looking to progress </li> </ul>We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy. What you will be doing... As our Chief Dirt Eliminator, you will inspire and develop your team to deliver the highest of standards. This means: <ul> <li>Leading a team to deliver high accommodation standards through cleaning and maintenance </li> <li>Monitoring accommodation quality to ensure that the customer experience exceeds expectations, and all operating standards are achieved </li> <li>Controlling stock such as linen, cleaning products and equipment to ensure budgets are adhered to </li> <li>Maintaining a recruitment plan to ensure that all key roles are filled and proactively supporting in the training and development of all team members </li> <li>Ensure that all new team members receive a high-quality induction. </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, ensuring holiday happy is never far away. PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at <a href="mailto:Stephanie.Wood@parkdean-resorts.com" target="_blank">Stephanie.Wood@parkdean-resorts.com</a>.

Position: Accommodation Manager Location: Cotswold Farm Park Reporting to: Resort Manager, Direct Reports: Housekeeping and Warden Team Overview of Cotswold Farm Park Cotswold Farm Park is known for its unique farm attractions, countryside accommodations, and dedication to providing guests with an immersive rural experience. Located in the beautiful Cotswolds, the park offers a variety of accommodation options, including holiday lodges, glamping, and camping pitches, and hosts a range of family-friendly events and educational activities. <ul><li>Key Responsibilities Guest Services Management: Lead the reception team to deliver exceptional guest service, addressing any issues that arise during guests' stays and ensuring a welcoming, efficient experience.</li><li> Bookings &amp; Reservations: Oversee the booking process, managing online, phone, and email inquiries to ensure all reservations are handled accurately and efficiently. </li><li>Team Leadership: Recruit, train, and motivate the Housekeeping and Warden teams, ensuring they provide high standards of service in line with Cotswold Farm Park values.</li><li>Operational Oversight: Coordinate with other departments (e.g., maintenance, events, and groundskeeping) to facilitate smooth day-to-day operations and a seamless guest experience. </li><li>Guest Resolution: Handle guest complaints professionally, addressing feedback to enhance guest satisfaction and build loyalty. </li><li>Revenue and Occupancy Awareness: Monitor occupancy trends, assisting the Resort Manager with strategies to maximise bookings throughout the year.</li><li>Customer Feedback: Gather and assess guest feedback, using insights to inform continuous improvement of guest services and accommodation quality. </li><li>Health &amp; Safety Compliance: Ensure all accommodation and guest services operations adhere to health and safety regulations and park policies. </li><li>Personal Qualities Strong Leadership Skills: Leads by example and engages proactively with team members. </li><li>Effective Team Management: Skilled in fostering a collaborative, high-performing team. Excellent Communication Skills: Adept in handling interactions with guests. </li><li>Exceptional Customer Service Focus: Committed to delivering outstanding guest experiences. </li><li>Technical Proficiency: Familiar with booking systems and Microsoft Office Suite. Adaptable and Flexible: Willing to work weekends, holidays, and peak times as needed. </li><li>Organised and Detail-Oriented: Strong organisational skills with a high level of attention to detail. </li><li>Professionalism: Maintains high professional and personal standards. </li></ul>Overall Job Purpose The Accommodation Manager at Cotswold Farm Park is responsible for the management of guest accommodations, including reception services and housekeeping. This role leads the Reception, Housekeeping, and Warden teams to deliver outstanding service, ensuring high standards are maintained across guest services and day-to-day operations. The role works closely with the Resort Manager and other key staff members, playing a vital part in delivering a memorable and seamless guest experience. Although not a primary focus, the role may also involve supporting broader operational tasks alongside the Resort Manager as needed.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Find your next move at JLL and build a fulfilling career At JLL, we value what makes you unique, and we're committed to giving you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you're looking to move up, broaden your experience or deepen your expertise. We are recruiting a Community Manager to join our team at Multistory in Birmingham. The individual will be the driving force in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers and local stakeholders. They will have a background in or passion for creating exceptional workplace experiences. This is an exciting and unique opportunity to work with a key player in the UK commercial property market, at the heart of Birmingham's vibrant business district, as part of the strategically important office sector. About Office Environments and Hotelification The modern office environment is rapidly evolving, with a growing emphasis on creating spaces that inspire collaboration, creativity, and well-being. As the lines between work and life continue to blur, there's an increasing demand for offices that offer more than just a place to work. This trend, often referred to as "hotelification," involves bringing hospitality-inspired amenities and services into the workplace. Hotelification transforms traditional office spaces into dynamic, multi-functional environments that cater to the diverse needs of today's workforce. These spaces often include features such as: <ul><li>High-quality food and beverage options</li><li>Wellness facilities and programs</li><li>Concierge services</li><li>Flexible meeting and event spaces</li><li>State-of-the-art technology integration</li></ul>By incorporating these elements, modern offices aim to enhance employee satisfaction, boost productivity, and create a sense of community within the workplace. This approach not only benefits the occupiers but also helps property owners attract and retain high-quality tenants in an increasingly competitive market. About Multistory Birmingham Multistory Birmingham is set to redefine the workspace experience in the city, offering the largest amenity space and setting a new benchmark for collaborative environments. It is a bold reimagining of two buildings, brought together to create a dynamic new destination for work, retail, and leisure. Key features of Multistory include: The city's most generous amenity space: 15,000 sq ft dedicated to connecting, collaborating, and focusing. Setting a new benchmark for Sustainability: A sustainable workplace with a net-zero embodied carbon strategy. Birmingham's largest floorplates: 9,000 - 41,000 sq ft of Grade A, flexible office space. A commanding location in Birmingham's CBD: Offering outstanding amenities and connectivity in one of the UK's fastest-growing cities. Extensive refurbishment: Office floors have been extensively refurbished to meet modern workplace standards. Multistory aims to create seamless interactions, foster community engagement, and deliver enjoyable experiences that will drive occupier retention and attract new tenants. The project combines office and retail spaces, providing a multi-dimensional environment that caters to the evolving needs of businesses and individuals in Birmingham's thriving central business district. About Railpen Multistory is owned by Railpen, one of the UK's largest and longest-established pension funds, responsible for safeguarding and investing over £35 billion on behalf of the railways pension schemes' 350,000 members. With a heritage dating back to 1994, Railpen manages the retirement savings of current and former railway employees across the country. As an industry-leading investor, Railpen is committed to: <ul><li>Delivering sustainable, long-term returns for its members Pioneering responsible investment practices Driving innovation in pension fund management Maintaining the highest standards of corporate governance.</li><li>Railpen's team of investment professionals operates from offices in London, bringing together diverse expertise to navigate complex global markets. The organisation prides itself on its collaborative culture, forward-thinking approach, and unwavering focus on securing the financial futures of its members.</li></ul>Objective of Role The purpose of the Community Manager (CM) is to play a key role in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers and local stakeholders at Multistory Birmingham. The aim is to achieve greater occupier satisfaction and establish Multistory as the top innovative workplace destination in Birmingham. The role will manage and promote exceptional amenity and wellness initiatives for the building's occupiers. The role will also include involvement in daily operational matters within the building, which will further support improved occupier satisfaction. Team Structure The CM will report directly to the General Manager/Head of Operations (GM) and is expected to develop a close working relationship with the JLL Property Manager, and the Client's (Railpen) Asset Managers, taking guidance as appropriate. The CM will also work closely with the Customer Experience (CX) team within Bewonder*. Through your behaviours and actions, you will promote Multistory culture. Working with the General Manager, you will act as custodian of the Brand Values, Asset Vision, and cultural pillars, ensuring all other team members (JLL and service partners) understand, embody, and promote them in everything they do. Measures of Success <ul><li>Customer Satisfaction</li><li>Occupier engagement and delivery of events programme</li><li>Stakeholder satisfaction and development of new relationships</li><li>Support and delivery of the strategy and KPIs associated with this</li><li>Successful commercialisation of common areas</li></ul>Main Duties and Responsibilities Working with the Property Manager and Railpen Asset Manager, act as the lead contact and co-ordinator for communication and events, working closely with the CX team (Bewonder*) and the onsite and external Food &amp; Beverage (F&amp;B) teams to deliver this. Establish good working relations with Occupiers and encourage their interest in the Multistory by involvement in its local and strategic plans where appropriate. Keep Occupiers informed on building update matters. Provide information as necessary on a day-to-day basis and organise, chair, and attend all Occupier meetings/forums. Using tact and diplomacy, maintain good relations with all Occupiers, providing information as necessary both on a day-to-day basis and regular meetings. Create and oversee an engaging and vibrant community/placemaking strategy targeted at connecting the customers within Multistory. Support occupier customer feedback programmes and surveys, using the feedback to inform strategy. Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including associated apps. Provide regular reports for the client on key aspects such as occupier engagement, event participation and space utilisation. Effectively manage the occupier events and communications budget to maximise the value achieved. Support JLL and client initiatives and projects at site level to ensure site and Company success. Maintain confidentiality of all appropriate communications and documentation. Manage the internal and external booking of common areas, including meeting rooms, auditorium, and bar/terrace space, to maximise revenue and enhance the overall value of the property. Knowledge, Skills and Experience <ul><li>Strong interpersonal skills</li><li>Strong verbal and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>CRM experience</li><li>Ideally an interest in innovative workplace solutions and hospitality-inspired office environments</li><li>Ability to build relationships and a strong network both within Multistory and the wider city</li><li>Knowledge of local Birmingham stakeholders</li><li>Workplace app experience would be advantageous</li><li>Understanding of well-being programmes</li><li>Experience of small to medium-scale event and budget management</li><li>A passion for customer experience</li><li>Project management experience</li><li>Innovative thinking - be different and bold in approach</li><li>Be ambitious and commercially minded</li><li>Experience in space utilisation and revenue generation from common areas</li><li>Understanding of pricing strategies and market trends for commercial spaces</li><li>Ability to negotiate and manage contracts for space rentals</li></ul>If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -Birmingham, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

We want you to #JOINTHEREBELLION! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason &amp; Chris Kingsley, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We are on the lookout for a talented and dynamic Community Manager to play a key role within our gaming communities and propel our presence on social media platforms. Working within our Marketing department as part of the Community Management team, this role will develop and execute social media and community plans for Rebellion's games, with each Community Manager focusing on one franchise, whilst supporting on others. The Rebellion Community team is a vital link between the players and our development teams, providing the much-needed day-to-day communications to achieve high-levels of sentiment and information flow. This role is based at our riverside headquarters in Oxford, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. We believe in the power of face-to-face collaboration and encourage working from our Oxford headquarters. However, we understand that flexibility matters, so we're open to discussing hybrid options based on individual needs. Responsibilities: <ul><li>Updating and delivering various marketing, development and social information through forums, social media channels, blogs, website, and third-party contacts. </li></ul><ul><li>Continuously looking for ways to engage and grow our games communities, specifically via Rebellion's social and community channels. </li></ul><ul><li>Collating and curating community feedback throughout different beta/Early Access programs, in addition to assisting with program administration. </li></ul><ul><li>Create and manage processes to track and keep monitored each communication activation making sure our qualitative and quantitative objectives are always properly met. </li></ul><ul><li>Forging strong and trusted relationships with key evangelists and influencers of our gamers and of our gaming genres, and encouraging friendly, constructive interaction across our channels. </li></ul><ul><li>Working alongside Product Marketing and PR to ensure community initiatives are primed, timed and apt to our audiences. </li></ul><ul><li>Run innovative campaigns, competitions and experiences across our social media and community channels. </li></ul><ul><li>Support the wider Marketing and Community team when various other products reach peak activity during their campaign cycle.</li></ul>Requirements <ul><li>Excellent knowledge of current online game communities. </li></ul><ul><li>Enthusiastic gaming knowledge, especially regarding the shooter and action genres. </li></ul><ul><li>Previous online moderation/admin experience that can be viewed online. </li></ul><ul><li>Tactics to grow multiple social channels. </li></ul><ul><li>Passionate about new digital channels, new trends, new rising areas of online opportunity. </li></ul><ul><li>Ability to communicate detailed solutions to any problems encountered. </li></ul><ul><li>Able to manage the demands of numerous people and tasks. </li></ul><ul><li>Presentation skills. </li></ul><ul><li>Previous experience working as a Community Manager in the gaming industry. </li></ul>Benefits We offer an extensive benefits package to our team including: <ul><li>22 days holidays + Christmas closure (typically 4 days) &amp; Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) </li></ul><ul><li>Private Medical Insurance, healthcare cash plan, including dental and Vision </li></ul><ul><li>Life Assurance, Income Protection &amp; Critical Illness Cover </li></ul><ul><li>Enhanced Family Leave </li></ul><ul><li>Interest Free, Tax-Free loans </li></ul><ul><li>Enhanced Pension Scheme </li></ul><ul><li>EAP a range of Mental Health and Wellbeing Support </li></ul><ul><li>Plus loads more... including a wide range of discounts, freebies, and social events! </li></ul>Life at Our Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more about us here Our size, stability, and the variety of in-house expertise across multiple industries, makes Rebellion completely unique! We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people focused and will support you in every way to can be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work-life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well-being. We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity and beyond, because a representative team makes better products. If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers #LI-Hybrid

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors invoices</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

Full Time, Open ended. Join us and be part of a vibrant community at Loughborough University and become part of the Estates and Facilities Management Team. Estates and Facilities Management is a multi-disciplinary organisation responsible for the development, management and maintenance of the University's two campuses in Loughborough and London. The team deliver a range of hard and soft services ensuring the effective and sustainable management of the University's land, buildings and biodiverse landscapes. This includes delivery of the capital building, refurbishment, long-term planned, compliance, and reactive maintenance programme where there is continual improvement of the estate. Here's more about the role and what we're looking for: Loughborough University's Student Accommodation Centre are seeking an Accommodation Officer to provide highly professional and excellent advice and support to current and prospective students and their parents. The role holder will also be responsible for reception duties at times and contributing to ensuring maximum occupancy of University accommodation throughout the year. The Student Accommodation Centre is an award-winning unit within Loughborough University's Estates &amp; Facilities Department and are responsible for allocating and managing accommodation needs of students and visitors and including catering, housekeeping and facilities. The post-holder will be expected to lead on nominated areas and work flexibly across other areas commensurate within their grade as and when business needs require. Key Requirements: <ul> <li>Relevant work experience within a customer facing role</li> <li>Communication - must be confident in dealing with queries from both internal and external customers (written and verbal)</li> <li>Be flexible in working hours and prepared to work some evenings or weekends at peak times of the year</li> <li>A Level standard or equivalent including GCSE in Maths and English</li> <li>Proficient in IT packages within an office environment including Microsoft Office (Word, Excel and Outlook)</li> </ul>Why should you apply? With huge amount of variety in the role, there is an opportunity for you to develop and continually grow. If this role sound of interest, we'd love to hear from you. For informal discussions, please contact the Student Accommodation Manager, Rachel Havens, <a href="mailto:R.Havens@lboro.ac.uk" target="_blank">R.Havens@lboro.ac.uk</a> For more information refer to the Job Description and Person Specification. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are any additional adjustments, you'd like to request please contact. Rachel Havens, <a href="mailto:R.Havens@lboro.ac.uk" target="_blank">R.Havens@lboro.ac.uk</a> . Closing Date: 20 th November 2024 Interview Date: 5 th December 2024 Our Benefits* <ul> <li>Generous annual leave allowance up to* 44 days (inclusive of Bank Holidays &amp; University closure days)</li> <li>Competitive pension schemes</li> <li>A range of childcare support initiatives and benefits including childcare vouchers; on-site university nursery (with salary sacrifice scheme); and holiday play schemes.</li> <li>We offer a range of family friendly, inclusive employment policies.</li> <li>BUPA Cash Plan (100 scheme)</li> <li>Employee Assistance Programme</li> <li>Season ticker loan scheme</li> <li>On campus parking with charging points for electric vehicles</li> <li>Fantastic range of sports facilities and preferential membership packages available</li> </ul>Fantastic CPD and inclusive resources for development

Accommodation Officer

Location Birmingham, Leeds, Manchester and Winchester Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Kilburn area working on social housing contracts, Scaffold, Window &amp; Curtain Wall Replacements, Brickwork &amp; Concrete Repair, External Wall Insulation, etc. You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Salary Range: £28,000 - £32,000 gross per annum including car allowance, fuel card is provided on top Contract type: Employment, permanent, full-time role Location: Southwest London We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. In this role, you will focus on minimizing disruption to residents, gaining access to units, and establishing relationships with all parties to ensure a smooth process during projects. As the main point of contact between the projects team and residents, you will take the lead in resident liaison work. Your responsibilities will include building and maintaining trusting relationships with residents, ensuring they are kept informed about all planned works, and promptly and professionally addressing any queries. Main Objectives of the Resident Liaison Officer role: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving license and access to own vehicle</li><li>Customer focused mindset</li><li>Generally IT-minded, comfortable with the full Microsoft package</li><li>Problem-solving skills, to allow you to deal with complaints and challenges in a calm and professional manner</li><li>Excellent communication skills</li><li>Timekeeping and reliability</li><li>Prioritisation skills and flexibility are required to meet commitments and deadlines</li><li>Organised and excellent administration skills</li></ul>Desirable qualifications but not essential: <ul><li>First Aid qualification</li><li>Health &amp; Safety Awareness</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to quality of works. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values, are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations and you'll work with a team that has a strong sense of pride, accomplishment and motivation. Specialising in planned maintenance and refurbishments within the dynamic social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together!

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Caen Stone Court development based in Arundel, West Sussex. Built in 2009, Caen Stone Court is a Retirement Living development that consists of 24 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 20 hours per week - Monday to Friday. Salary: £14,326.89 per annum, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News &amp; World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities The role of the Community Manager is to lead, coordinate, support and facilitate all site events and be the point of contact for the client, site teams and their customers. The Community Manager is responsible for creating and nurturing a culture of excellence that delivers on the provision of a best-in-class service for the account. The individual will work closely with site staff and their customers, as well as other service partners in the business, and as this role is highly visible. The role is hands on as required with the role holder being involved and supporting all aspects of events, whilst being proactive, adaptable and flexible. <ul><li>Manage the marketing strategy and annual budget</li><li>Manage social media channels and provide monthly content</li><li>Attend industry relevant networking</li><li>Attend monthly marketing update calls with the Client</li><li>Provide monthly marketing reports including social media updates, digital marketing performance, tenant liaison updates, events, PR and communication updates</li><li>Work with 3rd party suppliers to raise the building's profile</li><li>Dealing with press releases</li><li>Responsible for events management in the building</li><li>First point of contact for all events</li><li>Building relationships with event providers</li><li>To build a highly trusted relationship with the site teams and their customers ensuring our delivery is proactive and engaging. Listen and promptly act appropriately and constantly collaborate</li></ul>Qualifications Minimum Requirements include: <ul><li>Experience in an events environment and marketing</li><li>Experience in event coordination</li><li>The ideal candidate will thrive in a quick moving, ambiguous environment, have an extraordinary attention to detail, while still working under tight deadlines. They will be collaborative, supportive, and skilled in handling multiple, complex, concurrent events</li><li>Outstanding customer service skills and orientation</li><li>Proficient in MS Office and Outlook, and possess excellent written and verbal communication and people skills</li><li>Must be able to demonstrate flexibility in relation to type of works carried out and availability with events often operating out of hours</li><li>An excellent customer focused manner at all times</li><li>Ability to be proactive and to possess strategic thinking and planning skills</li><li>Strong communication skills, leadership, teamwork, analysis, judgment, and customer focus</li><li>Able to evaluate priorities and re-juggle as appropriate</li><li>Able to resolve conflict and communicate intentions clearly</li><li>Deliver on time and with high quality results</li><li>A proven team player at ease with sleeves rolled up approach</li><li>Experience being involved with Workplace or Facilities operations at an event level</li><li>Excellent PC skills, proficient in Microsoft office</li><li>Customer focused</li><li>Good communicator - both written and verbal</li><li>Assertive, proud, positive</li><li>Possess cultural awareness and sensitivity</li><li>Fluent or first language English is required (written and oral)</li></ul>Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home. Requirements Outline of Key responsibilities for the Neighbourhood Officer. ... <ul> <li>To be responsible for the monitoring of the level of vacant dwellings on schemes/estates and to ensure that properties are inspected and re-let with a minimum delay by following our lettings and void management policies and ensuring contract compliance</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>To liaise with colleagues and other agencies over any specific customer problems relating to e.g. complaints, rent arrears, anti social behaviour or repair requests.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing </li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations. </li> <li>Experienced in faced to face customer service </li> <li>Solution focused and experience in working with customers and stakeholders.</li> <li>An ability to manage confidential and personal information appropriately and sensitively.</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Neighbourhood Officer

Neighbourhood Manager Salary: £34,285-£35,500 (pro rata) Contract: Part Time (28hours), 12-month Fixed Term Contract Location: Winchester/ Hybrid About usWe are a UK housing association committed to a new vision -providing homes people love to live in. With over 38,000 homes in management across London and southern England, weprovide a wide range of homes for social, affordable, and private rent,specialist services, as well ashomesfor sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varyinglevels of income. We're here to provide them all with homes that are safe, highquality and sustainable. And with social housing roots going back eight decades, we continue to ensurethat every penny of profit is reinvested into our charitable social purpose -delivering more homes and better services for customers. About the roleWe're searching for a NeighbourhoodManager to join our friendly and hard-working team at A2Dominion. You willbe carrying out tenancy management on our estates, estate inspections, tenancyaudits to ensure that accurate records are maintained and actions are taken todeal with issues that arise. More about the role- Manage a designated portfolio of properties within assigned neighbourhoods, ensuring that all properties are well-maintained and comply with relevant health and safety regulations. - To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained. - Ensure building and building systems are maintained in accordance wit Statutory obligations and Fire Safety requirements. - Act as a point of contact for residents, responding promptly to queries, concerns and complaints in a professional and empathetic manner. - Ensure the tenancy management objectives and key performance indicators are achieved. - Delivering a strong financial performance by working collaboratively with the service charge team to ensure production of accurate and transparent service charge estimates and in-year block management. - To build relationships and work with both internal and external stakeholders of A2Dominion - To work with diverse tenants who require extra support and refer them to appropriate support services. - Ensure IT systems are regularly updated, and effective manual record systems are maintained. - To attend and represent A2Dominion at court, external meetings, case conferences, forums, and evictions. More about you- Full UK driving licence and access to own vehicle for work use (essential) - Experience of working with vulnerable people and community groups - Knowledge of housing law and housing management issues, welfare benefits and financial inclusion (highly desirable) - Experience of problem solving for customers and understanding customer needs - Experience of delivering front line (customer facing) services - Educated to GCSE level or equivalent in Maths and English (Grades A*- C) Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offera wide range of staff benefits. For this role, these include: - 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service - Up to 8% contributory pension - Flexible working - Investment in your learning and development. If you require a reasonableadjustment during the recruitment process, please contact our Talent Team torequest: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion Group is a DisabilityConfident Employer which means that we are committed to employing disabledpeople and will: actively look to attract and recruit disabled people, providea fully inclusive and accessible recruitment process, offer an interview todisabled applicants who meet the minimum criteria for the job, be flexible withassessing people so disabled applicants have the best opportunity todemonstrate that they can do the job, make reasonable adjustments as required. At A2Dominion Group, we recognisethe positive value of diversity, promote equality and inclusivity in our hiringprocesses. We always aim to recruit the person who is most suited to the joband welcome applications from people of all backgrounds - men and women, peopleof all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirementsWe recognise that some femaleswill only apply for a role if they meet 100% of role requirements. Ifthis sounds like you, we'd still encourage you to apply and also to arrange acall with one of our recruitment team to discuss your application further <a href="mailto:atresourcing@a2dominion.co.uk" target="_blank">atresourcing@a2dominion.co.uk</a> A2Dominion are proud to be afamily friendly employer.Everyone is welcome at A2DominionGroup. We know that equality, diversity, and inclusivity make us better. Weembrace the unique contributions of our people and seek to create a workplacewhere everyone feels like they belong. Find out why our people love workingwith us." Join us at A2Dominion, where yourexpertise will be integral to our recovery journey, creating lasting positivechanges in the lives of our customers. If you possess the right motivation anddrive to contribute to our recovery and change initiatives, we invite you toapply and be a crucial part of our team

Neighbourhood Manager

We are seeking an experienced Community Manager to join our Community team in London. This will be an initial 6-month full-time contract (FTC) that can be extended or made permanent The 1000heads Community team is a proud, powerful collective of Social Media obsessives driven to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with several departmental specialists, from Insights to Design to Strategy, to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with the belief that fans of a brand brought together as a community can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul> <li>Highly creative copywriting that flexes for all things social and then sees that content through to its live home through publishing across social channels.</li> <li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management.</li> <li>Managing the day-to-day delivery of editorial calendars and creative campaigns.</li> <li>Working directly with our creative studio to ideate and brief on engaging content to supercharge our organic social-first activations.</li> <li>Consistently build solid relationships with our clients and use your entrepreneurial skills to identify business development opportunities.</li> <li>Offering strategic thinking, creative spark, and commercial understanding to elevate existing plans.</li> <li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment.</li> <li>Supporting our insight team in delivering reports, performance tracking &amp; trend analysis to clients, ensuring strategic optimisation improvements.</li> <li>Supporting our Relationships team with identifying and activating influencers and content creators.</li> <li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry.</li> </ul>Requirements <ul> <li>2+ years in a similar role working with brands that truly embrace social media.</li> <li>Previous experience working at an agency that champions social-first communication is a strong advantage.</li> <li>Excellent written and verbal communication skills; you should speak the language of the internet.</li> <li>A strong appreciation (and minor obsession) with formats, trends and memes that make people stop and pay attention.</li> <li>An expansive understanding of social media and the value it can offer to brands of all industries.</li> <li>An eye for creative content, both written and visual, and knowledge of the nuances of social media formats - if you know your Reels from your TikTok, this job is for you.</li> <li>Excellent organisational, time management &amp; collaboration skills.</li> <li>Ability to work under pressure when necessary while always keeping an eye on the finer details.</li> <li>Experience and evidence of working with big collaborative teams where you can show you can manage expectations and hit deadlines.</li> <li>Proficiency in using a wide variety of social platforms and tools to drive efficiency within the accounts we work.</li> <li>Proficiency and experience in social publishing tools like Sprinklr, Opal, Hootsuite and Khoros.</li> <li>Proficiency in Microsoft Office suite &amp; similar (Word, Powerpoint, Excel) to a good standard. Plus, the ability to think:</li> <li>Creatively (capable of thinking differently and disruptively)</li> <li>Strategically (able to analyse situations and see the big picture)</li> <li>Intelligently (critical thinking that identifies gaps and fills them)</li> </ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul> <li>Additional holiday day for each year of service, up to 25 days</li> <li>Additional festive shutdown period between Christmas and New Years period</li> <li>Subsidised gym membership</li> <li>Private Medical Cover</li> <li>Company Pension Scheme</li> <li>Personal development fund</li> <li>Cycle to work scheme</li> <li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li> <li>Flexible working, hybrid 1-2 days per week </li> <li>Plus other cool perks</li> </ul>

About Mixcloud Mixcloud is on a mission to help connect people through music. We're building a space where every genre and sub culture within music can thrive, championing the grassroots communities behind each one. Inspired by the creativity that goes into every mix, track, radio show and live stream, a genuine love of what we do runs through our team. We celebrate the individuality and imperfections found within content created and curated by people, not algorithms, and bring that real element to our own output. Even as a digital platform, there is a human touch to all parts of the experience. The Role We're seeking a passionate Community Manager and active Mixcloud user who is deeply connected to music and DJ culture to join our Marketing team. You will be the direct link between Mixcloud and our creators, communicating key messaging, educating them on product features and gathering feedback in line with company objectives. You will use a mixture of data, research and connections to source creators for our marketing, ensuring we celebrate their work and support their growth. Meanwhile you will identify and onboard key off-platform communities that correspond with our goals. You are tech-savvy and knowledgeable about a range of communication modes, adapting your style to resonate with different communities. You are the voice, tone and moderator of our brand through community listening and will work to build brand presence trust both online and in-person. What You Will Do <ul> <li>Craft community-oriented communication strategies to improve awareness, understanding and use of the Mixcloud platform</li> <li>Find innovative ways to educate creators about Mixcloud's products including video tutorials or webinars</li> <li>Communicate with our community at scale and humanise their interaction with Mixcloud's brand via direct dialogue on social threads, post comments and Discord</li> <li>Gather and report feedback and developments in both directions</li> <li>Use understanding of creators and their needs to develop impactful copy for our marketing pages, write engaging content for email and contribute insightful ideas to team workshops</li> <li>Unearth success stories and creators to feature across our marketing touchpoints</li> <li>Identify and engage with new creators for us to partner with, on-board and grow</li> <li>Explore and implement new ways to engage with and reward our community </li> <li>Be the face and voice of the Mixcloud brand, evangelising our products and connecting with key communities</li> </ul>Requirements <ul><ul> <li>3-5 years experience as a Community Manager for a brand</li> <li>Familiar with and comfortable using the Mixcloud Platform</li> <li>Knowledgeable and inquisitive about diverse genres and emerging scenes</li> <li>Excellent written and verbal communication skills</li> <li>Ability to craft engaging and authentic copy and messaging</li> <li>Familiar with online community tools, CRM systems and social media platforms</li> <li>Creative problem solver capable of managing multiple tasks and working independently in a fast-paced environment</li> <li>Team player who can collaborate across departments while taking ownership of community-focused projects</li> <li>Ability to articulate ideas and present to the wider company</li> <li>Growth mindset, continuously upskilling and self learning </li> <li>Happy working in a remote-first environment</li> <li>Based in the UK</li> </ul></ul>Benefits We have a remote-first work culture, although we still have an office in London (Brick Lane) available for anyone to use. This includes an onsite cafe and access to cultural events; Weekly members' drinks, Monthly Tea @ 3, and Monthly Community Lunch. Weekly wellness events (yoga, meditation boxing etc). We're a culturally active bunch, with many of us pursuing our passions as DJs, radio hosts or creatives. We cater weekly lunches and host quarterly team on sites and social team mixers. We offer a great benefits package that includes generous holiday, flexible working, and healthcare benefits. Mixcloud is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The purpose of the Community and Stakeholder Relationships Manager (CSRM) is to play a key role in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers, and local stakeholders at Cambridge Research Park (CRP) and Vision Park (VP). Find your next move at JLL and build a fulfilling career At JLL, we value what makes you unique, and we're committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you're looking to move up, broaden your experience or deepen your expertise. We are recruiting a Community and Stakeholder Relationships Manager to join our team across a Life Science portfolio and predominantly based at two Science Parks in Cambridge. The individual will be the driving force in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers, and local stakeholders. This is an exciting and unique opportunity to work with a key player in the UK commercial property market, at the heart of the UK's science, technology and innovation cluster of Cambridge, as part of the strategically important Life Sciences sector. About Life Sciences Employing over 280,000 people and making £94 billion for the UK economy in 2021, Life Sciences ins one of the UK's most successful sectors. As described in the UK governments Life Sciences Vision (2021), the human life sciences sector is among the most valuable and strategically important in the UK economy, and critical to the country's health, wealth and resilience. Named as one of the top 25 clusters in the world, the 'Golden Triangle' is a term used to describe the science, technology and innovation cluster in the southeast of England and is made up of Oxford, Cambridge and London. It is home to a rich network of renowned research centres, healthcare providers and medical charities in a compact region which is also home to 4 of the 10 best universities in the world for healthcare: University of Oxford, University of Cambridge, Imperial College London and University College London. It also has 5 out of 7 of the UK's academic health science centres and is home to the leading medical research institutes including the Wellcome Trust, the Medical Research Council, Cancer Research UK and the national Cell Therapy Catapult, focusing on stem cell research and industrialisation. The potential the Life Science industry has is incredible. Life sciences as a sector encompasses various building types, including, lab, office, manufacturing facilities and distribution centres. About Royal London Asset Management Royal London Asset Management is a key player in the UK commercial property market, operating across 6 key sectors: offices, retail, industrial and logistics, residential, healthcare and alternatives. They recognise the demand for best in class science and innovation space, particularly in the Golden Triangle and the need for this space in supporting the UK's economic growth. In a testament to this strategic vision, Royal London Asset Management has established 1.5m sq ft of holdings to meet these needs over the past 10 years, positioning Life Sciences as a core investment sector for their funds. About Cambridge Research Park (CRP) and Vision Park (VP) CRP and VP are owned and managed by Royal London Asset Management (RLAM). RLAM is a leading global active asset manager that puts clients at the heart of what they do. Their ownership throughout Cambridge spans across CRP and VP totalling 675,151 sq ft of assets on 125 acres, making them an expert in the local market. CRP is a 112 acre park situated on the A10 just a few miles north of Cambridge city centre. It is home to over 20 businesses within 235,000 sq ft across 16 buildings. This exciting, self-contained community is positioned around lakes and leafy avenues, providing an unrivalled environment for business. Royal London Asset Management has secured planning consent to deliver additional science-led development at the site establishing CRP as a leading science cluster in the Cambridge area. Part of this investment includes an enhancement of the public realm as well as the amenities at the park. Located near to CRP, VP is a well-established research park situated in beautiful landscaped grounds with a lakeside café. Home to life-science, technology and professional based businesses. Both parks benefit from attractive landscaped grounds with an abundance of grassed areas and outdoor seating for employees to truly embrace the work-life balance. The outside space and amenities provide a vibrant, social, campus-like feel to both parks. Objective of Role The purpose of the Community and Stakeholder Relationships Manager (CSRM) is to play a key role in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers, and local stakeholders at Cambridge Research Park (CRP) and Vision Park (VP). The aim is to achieve greater occupier satisfaction and establish CRP and VP as the top Life Science, Tech and Innovation workplace within the Golden Triangle. The role will manage and promote exceptional amenity and wellness initiatives for the Park's occupiers. The role will also include involvement in daily operational matters within the buildings, which will further support improved occupier satisfaction. Team Structure The CSRM will report directly into the General Manager (GM) and is expected to develop a close working relationship with the JLL Property Manager, and the Client's (RLAM) Asset Managers, taking guidance as appropriate. The CSRM will also work closely with the Customer Experience (CX) team within Bewonder*. You will promote CRP culture through your behaviours and actions. Working with the General Manager, you will act as custodian of the Brand Values, Asset Vision and Cultural Pillars, ensuring all other team members (JLL and service partners) understand, embody and promote them in everything that they do. Measures of Success <ul><li>Customer Satisfaction</li><li>Occupier engagement and delivery of events programme</li><li>Stakeholder satisfaction and development on new relationships</li><li>Support and delivery of the strategy and KPIs associated with this</li></ul>Main Duties and Responsibilities <ul><li>Working with Property Manager and RLAM Asset Manager, act as the lead contact and co-ordinator for, communication and events, working closely with the CX team (Bewonder*) and the onsite and external Food &amp; Beverage (F&amp;B) teams</li><li>Establishing regular meetings with the main occupier representatives to develop strong working relationships and support ongoing communications on operations and events. Meetings are to be captured and shared with RLAM AM and Property Manager</li><li>Working closely with the CX team (Bewonder*) and the AM to create and oversee an engaging and vibrant community/place making strategy targeted at connecting the customers within CRP. This strategy may include retail experiential activation, support of local charities, networking opportunities for local businesses and wellbeing programmes for occupiers</li><li>Work closely with the CX team (Bewonder*) and support occupier customer feedback programs and surveys as appropriate and use the feedback to inform strategy</li><li>Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including and associated apps. This may include daily content management</li><li>Supporting JLL and client initiatives and projects at site level to ensure site and Company success</li><li>Maintain confidentiality of all appropriate communications and documentation</li></ul>Knowledge, Skills and Experience <ul><li>Strong interpersonal skills</li><li>Strong verbal and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advance Microsoft Office skills</li><li>CRM experience</li><li>Ideally an interest in Life Science, Tech and Innovation</li><li>Knowledge of local Cambridge stakeholders - links to the university</li><li>Workplace app would be advantageous</li><li>Understanding of well-being programmes</li><li>Experience of small to medium scale event management</li><li>A passion for customer experience</li><li>Project management experience</li><li>Innovative thinking - be different and bold in approach</li><li>Be ambitious and commercially minded</li></ul>Client: Royal London Asset Management Job Profile: Facilities Management If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! #LI-SR1 Location: On-site -Cambridgeshire, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Environmental Health Officer/Senior EHO &amp; EH Regulatory Officer/Senior EHROEnvironmental Health Regulatory Officer/Senior EHRO (Residential)/Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a.&nbsp;(dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible) or part-time (variable) hoursWe are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 31 May 2024 (noon)Interviews:&nbsp;week commencing&nbsp;10 June 2024To apply please use the link below.All shortlisted applicants will be contacted via email after the closing date. CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

Environmental Health Officer/Senior EHO & EH Regulatory Officer/Senior EHRO

Job Title: Senior Residential Practitioner - Children's Home Where you will be based: Walkden, Greater Manchester The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Medium-sized</li><li>Type: Private</li><li>Number of children's homes in the group: 5+</li><li>Other services they offer: Residential care, Educational support, Therapeutic services, Support Living </li><li>Company Ofsted track record: Good across all homes and striving for Outstanding</li><li>Growth Plans: Currently expanding their services to support more children and young people across The North East and North West</li><li>Ethos / Values: Dedicated to providing the best possible outcomes for children, promoting a nurturing and supportive environment</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: Condensed shifts of two days on, four days off.</li><li>Sleeps: Included in the condensed shift pattern Approx 6 to 8 Sleeps per Month paid at £52 per sleep</li><li>Salary: £14.50 per hours Total take-home upto £41,184pa</li></ul>Other benefits: <ul><li>Excellent health and wellbeing benefits</li><li>Discounted gym memberships</li><li>Auto-enrolment into the Company pension scheme</li><li>Additional leave at 2 years and 5 years of service</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

62 Housing / Neighbourhood management Jobs