field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Equans is looking for a Resident Liaison Officer to join our team in Swindon, SN3. This is a full time, permanent role. On offer is a salary of £26,000 - £31,000 depending on skills and experience, company vehicle and benefits package. What will you deliver? <ul> <li>To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction</li> <li>Managing the customer/resident journey whilst following the client and company engagement procedures</li> <li>To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department</li> <li>Carry out choice events, consultation events and individual consultation with residents regarding future work.</li> <li>Carry out individual resident inductions to include - introduction to Equans, the CLO/RLO process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence</li> <li>Complete resident profiling and work with the site management team to implement effective working practices and discuss with the Client's customer care team where appropriate</li> <li>Agree access arrangements with the resident and book appointments to enable the work to their home</li> <li>Organise and provide support needs: packing boxes, dust sheets, storage and other facilities as required and agreed.</li> </ul> What can we offer you? On offer is a salary of £26,000 - £31,000, car and benefits package, which includes; <ul> <li>24 days annual leave (+ public holidays)</li> <li>Life Cover equivalent to 1 times annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts </li> <li>Cycle to work scheme </li> <li>Holiday purchase scheme</li> <li>2 corporate social responsibility days per year</li> <li>Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes</li> <li>Attractive Employee Referral Rewards Scheme</li> <li>Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network</li> <li>24/7 Employee Assistance Program and access to mental wellbeing app</li> </ul> Who are we looking for? <ul> <li> Previous experience within a customer service based role</li> <li> Previous resident liaison experience within the construction / social housing sector</li> <li> Basic understanding of construction and social housing</li> <li> Familiarisation of GDPR regulations</li> <li>Computer literate in MS office</li> <li>Full UK driving license</li> </ul> Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Resident Liaison Officer

Description The job itself We have an exciting opportunity to join Housing Services in delivering front line services to the public. The Post is based at Bridlington Town Hall. The work is challenging and varied and will focus on homelessness case work including checking eligibility and carry out investigations in line with the Housing Act 1996 (as amended). You will occasionally be required to attending Multi Agency Meetings and assist with other related projects. The role may occasionally include general tenancy and estate management (which includes progressing possession cases through the County Courts), housing allocations, void control and providing housing advice including assisting with the legal responsibilities under the Homeless Reduction Act. The successful applicant must have a sound knowledge of housing legislation and policy and have housing experience. The post will be based at Bridlington Town Hall, however, the Council anticipates that the successful candidate will work in a blended way combining both working from home, from other centres and the office and is keen to offer flexibility to this role where this benefits both residents and officers. Job Outline and Employee specification

Housing Management Officer (Homelessness Prevention Officer)

Full Time / 37 Hours Per Week / Permanent Are you an enthusiastic and resilient individual keen on providing an effective service to young people in the care of the Local Authority? Join us as a Residential Practitioner in one of our children's homes teams which play a key role in improving the lives of children and young people in Leicester. As a result of the planned expansion of our residential service, we are advertising for new posts as well as recruiting to current vacancies. We are currently recruiting for full time permanent Residential Practitioners who will provide care, guidance, and support to the young people with violent and challenging behaviours, disabilities and complex health care needs, and in appropriate cases, to work with their families or carers. We use Signs of Safety, Success, the Secure Base and Lundy Model of Participation as frameworks of intervention to support sound social care practices and our work is underpinned by the principles of trauma informed practice. As an authority we are committed to addressing racial injustice both for the children and families we work with and across the workforce. We are committed to supporting your continual professional development and have a comprehensive training and development programme whatever the stage of your career. Working as a shift leader and key worker you will work in a team of 20 to 30 staff offering care, guidance and support to children and young people who are in the care of the Local Authority. You will be based in one of our children's homes, but you must be prepared to work in a range of locations within the community and across the service. In addition, you must be able to work to a shift rota (earlies, lates and weekends), 365 days per year, recognising that rotas may need to be altered to reflect the needs of the service, including undertaking sleeping in duties. What you'll be doing Day to day activities will include working with our looked after children and young people who may have low self-esteem or challenging behaviours. Considering the young people's cultural, racial, linguistic background, sexual orientation, religious persuasion, gender, disability, age and understanding. You will support their views and wishes, as well as those of their families and other people of importance to them. Working under the direction of the Team Manager and Assistant Managers, you will contribute to the day-to-day work of the home, by providing a safe and stimulating environment that offers care and structure that encourages appropriate social boundaries and is conducive to the total care of young people in which their emotional, social, spiritual, educational, leisure, health (including administering medication &amp; personal care) and physical needs are met. You will use your experience of recording observations, writing letters and reports on a variety of subjects being organised to suit a varied workload. Putting into practice your knowledge of legislation, e.g. Children Act 1989, Care Standards Act 2000, Children Homes Regulations and Quality Standards 2015, safeguarding policies and procedure as well as your knowledge of child development to ensure best practice and outcomes for all those who use our service. What you'll need As the ideal candidate you'll be expected to demonstrate previous experience in a residential setting with users with low self esteem and/or challenging behaviours. An understanding of child development and providing practical care of young people is essential in this role. To succeed in this role, you must be flexible to ensure that the provision a of high-quality service that takes into account the diverse needs of young people and staff. The role requires to use LCC IT systems therefore you must possess basic IT skills to include knowledge of using a variety of software packages including work processing, spread sheets and databases. You must possess a Level 3 Diploma for Residential Childcare, Level 3 Diploma for Children and Young People's Workforce (Social Care Pathway) or equivalent qualification or Social Work qualification (DIPSW, CQSW, CSS or equivalent). This post is subject to an enhanced DBS check. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact Sue Aldridge on 0116 454 4813.

Residential Practitioner

Job Advert Job role: Community Manager (2907) Location: Salisbury, Wiltshire Hours: Monday to Friday 9am - 5-pm (35 hours per week). Some flexibility is required for occasional evening and weekend events. Salary: £28,000 per annum plus benefits Contract: 9 month Fixed Term Contract The job role As a Community Manager you will contribute to our vision of being UK's leading property manager by: <ul> <li>Based at a prestigious later living housing development providing an efficient, cost-effective management service to our customers while creating a welcoming, friendly and courteous environment for our homeowners.</li></ul><ul> <li>Supporting the growth of vibrant, engaging communities, which enhance our homeowners' lives. Taking responsibility for developing strong, trustworthy relationships with homeowners, their families, and forging strong links and partnerships within the community.</li></ul><ul> <li>Organising and delivering high quality events and a vibrant social calendar of wellbeing activities.</li></ul><ul> <li>Encouraging and introducing prospective customers to our communities. Ensure that robust procedures are in place to ensure the safety and wellbeing of all residents.</li></ul>Main Responsibilities <ul> <li>Effectively manage all customer feedback including complaints, ensuring that service improvements are introduced, improving in line with feedback received.</li> <li>Working closely with external Sales Relationship Managers, advise additional support based on homeowners personal needs.</li> <li>To coordinate the distribution of annual service charges and billing, ensuring homeowners are informed of changes and responding to any feedback.</li> <li>Coordinate the Resident's Association, and homeowner focus groups, ensuring they are operated effectively.</li> <li>Arranging General Meetings with homeowners and resident's associations to discuss the management of the property and general expenditure. Minuting the meeting and making sure actions are carried out.</li> <li>Promote good communication and relationships between homeowners and their families and our partners and suppliers.</li> <li>Setting up events and activities and working with other Community Managers as well as homeowners and their families</li> <li>Monthly reporting to management and constantly providing insight gathered from the homeowners on service improvements or areas we can improve on. Reporting on KPIs and client reporting.</li></ul>Skills and Experience <ul> <li>Demonstrable experience gained in a customer facing role, or within the caring profession, preferably in Estate management, Client Services or similar</li> <li>Have a passion for providing an exceptional level of customer service at all times.</li> <li>Flexible and resilient; able to work under pressure to achieve measurable outcomes.</li> <li>Be an excellent and effective communicator, both verbally and in writing, maintaining and striving for high standards of professionalism.</li> <li>Energetic and enthusiastic with a leading and coaching mentality.</li> <li>Resolution focused with the ability to be flexible and creative in your approach.</li> <li>Full driving license, and able to travel to other developments when required</li> <li>An education to GCSE (A-C) or NVQ level 2/3 standard.</li> <li>Excellent IT skills with a thorough understanding of how IT systems and solutions can support business efficiency.</li></ul>Who are we? FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What's next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.

Community Manager

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Infrastructure Services - Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK's decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets. New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow. Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Company Description Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Infrastructure Services - Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK's decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets. New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow. Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Tenant Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Tenant Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information If you are a Tenant Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

The Allocations Service is responsible for letting Council and Housing Association properties within the borough and assesses applications from those who wish to join the Council's housing register. The team also deals with a high volume of customer enquiries on the phone and in writing. The Lettings Officer is responsible for the allocation of council and housing association properties. The post holder must be able to manage a demanding workload proficiently and to ensure the efficient management of the work of the team to consistently meet deadlines. He/she must be committed to providing excellent customer care and must able to respond to written enquiries from Members, MP's, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice. The post holder must have good working knowledge of using Microsoft Office. For an informal discussion about this opportunity, please contactTunde Femi-Francis ; <a href="mailto:Tunde.Femi-Francis@royalgreenwich.gov.uk" target="_blank">Tunde.Femi-Francis@royalgreenwich.gov.uk</a> 0208 921 7419 If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Lettings Officer

Description Exciting Opportunity Alert! Join Rendall &amp; Rittner as a House Manager! Are you looking for a rewarding challenge? Rendall &amp; Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a House Manager. This is an incredible career opportunity with a fantastic package. Position: House Manager Location: Homechurch House BH23 Working Hours: Monday - Thursday 0800 - 1230 Friday 0800 - 1200 Salary: £14,000 - £14,750 per annum Contract: A permanent position that offers stability and room for growth. Why Rendall &amp; Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall &amp; Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 16 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall &amp; Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall &amp; Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: The House Manager plays a central role in managing the day-to-day operations of a retirement development consisting of 34 apartments. The position serves as the primary liaison between residents and the management team, focusing on resident care, property maintenance oversight, and ensuring the smooth running of communal facilities. Key Responsibilities and Requirements: As a House Manager at Rendall &amp; Rittner, you will be: <ul> <li>Passionate about creating a positive and safe environment for residents, guests, and the team.</li> <li>Expert in customer service, using this expertise to lead, engage, and inspire others.</li> <li>Proactive in seeking opportunities to drive the performance of the development.</li> <li>Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.</li> <li>Values and supports the team, building strong working relationships with residents, guests, and external contractors.</li> <li>Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.</li> </ul>How to Apply: Ready for this incredible opportunity? Explore Rendall &amp; Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall &amp; Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

House Manager

10th September, 2024 James Adams is recruiting a Community Manager to join one of our clients. They are a fast-growth startup (Series A) that launched a leading mobile app with over 10 million monthly users across 180 countries, and growing! They have a growing team of over 30 and now they are looking to hire a Community Manager, to help grow and build their community! This is an exciting opportunity to work closely and learn from the Community Lead and help contribute to the broader business goals which are to empowers entrepreneurs, small businesses, and merchants to easily create images that sell without any training, using deep learning to translate pixels into objects, simplifying tasks such as removing backgrounds from images or removing objects. This is a remote role, with a trip to their Paris office (once a month or more, completely up to you!) all expenses paid for! The ideal Community Manager will be someone who ready to learn, passionate and has a demonstrable experience in community management. As Community Manager you will: <ul> <li>With the Community Lead's help, grow and build community!</li> <li>You will be strategically implementing omni-channel social media campaigns</li> <li>You will be responding to user comments, queries and moderate platforms.</li> <li>You will be working with different teams across the business to ensure brand consistency</li> <li>You will be building relationships within the community to encourage user engagement and content.</li> </ul> About you: <ul> <li>You have demonstrable experience in community management and development</li> <li>You have experience across online forums, launching event series, email newsletters, etc for users.</li> <li>You have a grounded understanding of social media platforms and trends</li> <li>You are analytical and have experience tracking relevant community metrics.</li> <li>You are community focused and obsessed with making sure you are promoting positive relationships with influencers and community members.</li> <li>Keen to grow and learn under one of the best Community Leads in the industry!</li> </ul> PACKAGE <ul> <li>Salary up to £55k per annum (for the right person our client could go higher)</li> <li>Stock options</li> <li>£1000+ learning budget per month + Language Lessons, seminars, certificates etc</li> <li>Travel to Paris once a month or more fully paid for</li> <li>Home office equipment</li> <li>Many more!</li> </ul>Our client is flexible and offers remote work from anywhere in Europe but is ideally looking for English speakers as the whole team speaks English as the main language. The founder team come from businesses like Apple, Algolia, Google, and Bumble. If you want to work for the next big B2C mobile app, apply now!

Neighbourhood Officer Location: Hampshire Salary: £33,357 per annum Hours: 37 hours per week Closing Date: Thursday 03 October 2024 Are you looking for a new challenge in housing, working with our communities? We are looking to recruit a Neighbourhood Officer to our Hampshire team, working in and around the Andover area. What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. You'll work in conjunction with our customers daily, supporting them with tenancy enquiries and where appropriate, addressing tenancy breaches, creating action plans including enforcement of tenancy conditions. You'll complete neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance. About you You'll have experience of working in a customer facing role, approaching daily challenges enthusiastically. It is essential that you have tenancy and estate management experience alongside a good knowledge of housing practice and legislation. You will be able to flexibly respond to unplanned situations and you'll be confident to think on your feet to problem solve in the moment. You'll be liaising with our customers daily, so you'll have experience of handling challenging situations with a wide variety of customers who's needs will vary. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be a proficient user of IT including the Microsoft office suite. You'll need to hold a full UK driving licence with access to your own vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. Interviews will take place in Andover on 18 October. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

Neighbourhood Officer

Accommodation Services Location: Lincoln Salary: From £23,151 per annum Please note, this post is permanent and full time at 37 hours per week. Closing Date: Tuesday 24 September 2024 Interview Date: Wednesday 09 October 2024 Reference: SAS064 We have an exciting opportunity to join the Operations Team within Accommodation Services as an Accommodation Assistant, helping to provide an effective and efficient administration service, ensuring that best practice is followed at all times. The department provides support to the University's accommodation portfolio of approximately 4400 rooms over 7 accommodation developments. Part of the role will involve assisting with the creation of supporting information for Health &amp; Safety compliance routines, and monitoring student communications in respect of the department's Code of Conduct process. You will also be responsible for liaising with a number of teams across the division to ensure excellent administrative support to the Health &amp; Safety compliance routines within our Student Accommodation. This role has a focus on providing excellent administrative support to staff within the department and to colleagues across the University. You will be expected to establish effective working relationships, be able to use your own initiative, be highly organised, and have the skills to work in a dynamic and challenging environment. As one of the largest employers in the city, the University of Lincoln offers exciting career opportunities with the chance to grow and develop to reach your full potential. We also offer a wide range of staff benefits, including a generous annual leave allowance of 30 days per year pro rata (plus an additional 14 bank holiday and concessionary days), progressive pay rates, access to discounts at popular stores and more. This is a great opportunity to start your career at the University. If you have excellent customer care skills and you are passionate about enhancing the student experience, we'd like to hear from you. For an informal discussion about this role, please contact Tom Godwin, Accommodation Manager, at <a href="mailto:tgodwin@lincoln.ac.uk" target="_blank">tgodwin@lincoln.ac.uk</a> . Email details to a friend Apply Online Further details:<ul> <li> Job Description and Person Specification </li> </ul>You can find out more about working at Lincoln, and everything that we have to offer, at: <a href="https://www.lincoln.ac.uk/jobopportunities/" target="_blank">https://www.lincoln.ac.uk/jobopportunities/</a> We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other. Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas - Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.

Accommodation Assistant

The role We have a fantastic opportunity for an organised, knowledgeable and customer friendly candidate to expand their housing knowledge and join our Reactive Repairs team as a Resident Liaison Officer on a 6-month fixed term contract, with potential for this to be extended/made permanent. In this role, the Resident Liaison Officer will be the main point of contact for residents in the delivery of estate services, planned re-investment and maintenance works and projects. Within this role you will liaise with residents in the shaping of services and identifying requirements and be handling and resolving complaints, with a high level of service. Managing over 77,000 homes, Southern Housing is dedicated to delivering excellent services and improving our resilience. We are also keen to build new homes and grow our organisation. You will be based from our Sittingbourne office in Kent, working 2 days a week in the office with arrangements to be specified and agreed with your line manager. For this role you are required to travel to various sites and will need to have a full UK driving license for this role. What you'll need: <ul> <li>Experience of facilitation of resident involvement forums and focus groups.</li> <li>Good communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders.</li> <li>Knowledge and experience of key factors and methods required to sustain, promote, and ensure effective resident involvement, and consultation.</li> <li>Experience of providing a customer-focused, high-quality service and managing complaints.</li> <li>Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Please note, we reserve the right to close this vacancy at any time if we receive a high volume of applications. Closing Date: Tuesday 1st October at 23.59pm Shortlisting from Wednesday 2nd October 2024 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

The vacancy Communities Manager Location/Base: Home and community based in Northamptonshire with the ability to travel to emh offices and across the East Midlands as required. Hours: 35 hours per week Salary: £50,139 - £55,710 per annum The role This is an exciting and rare opportunity to join our Communities Team, with a focus on increasing our presence in the communities we serve. In this new role, you will be responsible for leading a team of 4 Housing Officers, a Tenancy Solutions Caseworker, Choice Based Lettings Officer, Choice Based Lettings Assistant, Lettings Negotiator, and a Caretaker to provide a comprehensive housing &amp; estate management service, making a positive contribution to our communities. The person Do you have knowledge and experience of strategic and operational housing law. Do you understand ASB best practice management, neighbourhood and community agenda? Do you have experience of successfully working collaboratively with others both internally and externally developing positive working outcomes? Do you have a passion for providing strong customer care skills demonstrating high levels of customer ownership and accountability? If so, we would love to hear from you. For further information about the role, please see attached Job Description and Person Specification. Our Values Our Values are important to us at emh and we're looking for a supervisor who can live our values, and help embed them into the services we deliver. Our values are: Integrity, Diversity, Openness, Accountability, Clarity and Excellence. Company Benefits Our package for this role includes: <ul> <li>39 days annual leave (including statutory days), increasing to 44 days with length of service.</li> <li>Social Housing Pension Scheme (your contributions are matched by emh up to 8%)</li> <li>Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)</li> <li>a wide range of training and development opportunities (we are an Investors in People accredited organisation)</li> <li>Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).</li> <li>Opportunities to work flexibly and from home, where the business need allows.</li></ul>How to apply Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Closing date for applications - Friday 27th September 2024 at 23.59. Please note that we reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible. About us emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands. We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946. But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported. We do this by: <ul> <li>Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.</li> <li>Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.</li></ul>Working with us We employ a wide range of people with a diverse range of skills. What could you bring to our team? Watch our brief video below, to get a flavour of what it is like to work for us.

Communities Manager

Job summary Southern Health NHS Foundation Trust provides community health, mental health, learning disability and social care services for people across Hampshire and its surrounding area. The Trust aims to provide high quality, safe services which improve the health, well-being and independence of the people it serves. As part of the Trust Acute &amp; Crisis Division, you will be a key member of the patient pathways team providing excellent mental health care to people in the local area. You will be leading and influencing change during an exciting time of transformation for the specialty. This post is based at Antelope House, Mental Health Unit in Southampton. You will be working as part of a multidisciplinary team to provide support to our homeless clients or clients needing support with their housing and social care needs. In addition, you will help contribute to a great and collaborative working environment and be a crucial member of the Patient Pathway and Bed Management Team within the division. Main duties of the job *You will have a list of clients to manage and work with them on a one to one basis. *You will need to identify barriers to discharge whilst admitted as an inpatient in our inpatient units at the earliest possible opportunity and work proactively with the multidisciplinary team to unblock these discharges and support the team. *You will identify their social care needs by listening to them and being part of the wider multidisciplinary team. You will do these by attending MDT meetings, ward rounds, one to one meetings with clients. *You will support to move clients on from inpatient units to suitable and identified longer term accommodation options. *You will mediate and negotiate and develop good and positive working relationships with existing housing providers and external providers to help prevent homelessness. *You will help and support individuals by providing, engaging complimentary partners who can provide advice on housing, welfare benefits, rent deposits and household goods by accessing a variety of schemes. *You will signpost individuals, when appropriate. These will include signposting to services such as debt management, housing issues etc *You are expected to undertake other reasonable duties require in the interest of the business. *You will need to have a good understanding of discharge flow process in inpatient units. About us Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services. With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours. We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation. The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed. Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working. Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Essential <ul> <li>*Computer skills</li> <li>*Ability to fulfil travel requirements of the post</li> <li>*In depth experience of working in a mental health environment.</li> <li>*Experience of working with service users who have housing needs and an understanding of housing support available and how to navigate housing services.</li> <li>Skills, Knowledge and Ability</li> <li>Essential</li> <li>*Highly developed communication skills</li> <li>*Evidence of effective team working</li> <li>*Ability to communicate effectively with people Good facilitation skills</li> <li>*Evidence of effective interpersonal skills</li> <li>*Ability to organise self and others to achieve tasks</li> <li>*Ability to work autonomously</li> <li>*Ability to manage demand and capacity</li> <li>Attributes, Aptitudes and personal Characteristics</li> <li>Essential</li> <li>*Demonstrate evidence of effective team working</li> <li>*Confident, respectful, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable.</li> <li>*Able to contribute to team discussion and be respectful of others' views.</li> <li>*Honest and trustworthy</li> <li>*Aware of personal and professional boundaries</li> <li>*Respect for service users and their carers</li> <li>*An understanding of the importance of service user involvement in their own care and care plan</li> <li>*Commitment to personalised, recovery oriented care</li> <li>*Commitment to own continual professional development</li> <li>Training</li> <li>Essential</li> <li>*Willingness to complete studies as required to meet service delivery requirements</li> <li>*Able to attend and participate in all statutory training events to enhance continued professional development</li> <li>*Willingness to undertake training against the competencies for this new post.</li> </ul>Person Specification Qualifications Essential <ul> <li>*Computer skills</li> <li>*Ability to fulfil travel requirements of the post</li> <li>*In depth experience of working in a mental health environment.</li> <li>*Experience of working with service users who have housing needs and an understanding of housing support available and how to navigate housing services.</li> <li>Skills, Knowledge and Ability</li> <li>Essential</li> <li>*Highly developed communication skills</li> <li>*Evidence of effective team working</li> <li>*Ability to communicate effectively with people Good facilitation skills</li> <li>*Evidence of effective interpersonal skills</li> <li>*Ability to organise self and others to achieve tasks</li> <li>*Ability to work autonomously</li> <li>*Ability to manage demand and capacity</li> <li>Attributes, Aptitudes and personal Characteristics</li> <li>Essential</li> <li>*Demonstrate evidence of effective team working</li> <li>*Confident, respectful, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable.</li> <li>*Able to contribute to team discussion and be respectful of others' views.</li> <li>*Honest and trustworthy</li> <li>*Aware of personal and professional boundaries</li> <li>*Respect for service users and their carers</li> <li>*An understanding of the importance of service user involvement in their own care and care plan</li> <li>*Commitment to personalised, recovery oriented care</li> <li>*Commitment to own continual professional development</li> <li>Training</li> <li>Essential</li> <li>*Willingness to complete studies as required to meet service delivery requirements</li> <li>*Able to attend and participate in all statutory training events to enhance continued professional development</li> <li>*Willingness to undertake training against the competencies for this new post.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Southern Health NHS Foundation Trust Address Antelope House Brintons Terrace Southampton Hampshire SO14 0YG Employer's website

Housing Liaison Officer

The Vacancy We are looking for a dynamic and energetic person with exceptional people skills to work in the heart of our communities as the first point of contact for tenants. As part of the role you will deliver a comprehensive, high quality neighbourhood management service, which is customer focused and delivered in an efficient and effective manner. To help MHA create sustainable tenancies and neighbourhoods. Requirement: You will need a full driving licence and access to a vehicle The post is subject to an Enhanced Disclosure Check Base: Hybrid working - Community, Office and Home Hours: 37 per week Closing date: 22nd September 2024 Shortlisting date: 24th September 2024 Interview Date: 3rd October 2024 We welcome applications from under-represented groups and offer a guaranteed interview scheme for those from minority ethnic groups or have a disability. If you are unable to complete the application online, please contact us on 01495 761018. All of our positions are open to flexible working subject to application through our Flexible Working Policy. All other staff benefits are detailed on our website, including access to the Local Government and Social Housing Pension Schemes. We reserve the right to close this vacancy at any time and we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. The Company Monmouthshire Housing Association (MHA) is a Welsh registered social landlord, located in the beautiful county of Monmouthshire. We have nearly 250 staff and manage and maintain around 3,600 homes and 270 leasehold properties, as well as large numbers of garages and other land around and within our estates. What we do We build quality affordable homes and provide a wide range of services to our tenants, these include repairs, money and employment advice, as well as support and wellbeing services. Our vision is to create thriving communities where tenants can prosper and have a brilliant quality of life, so our customers are absolutely at the centre of everything we do. In the last year we have created modern, 'innovative' homes using advanced building techniques with a Standard Assessment Procedure rating in excess of 100. MHA is a great place to work, as demonstrated by our position in the Sunday Times Top 100 not-for-profit organisations to work for in the UK. This hasn't happened by accident - we really focus on getting great people into great jobs, and providing them with the support and direction to achieve our ambitions. Click here to head to our recruitment pages.

Salary: £36,966 to £43,121 annum (pro rata) Location: Corsica Street, London Hours: 18 hours per week / 36 hours per week Contract Type: 1 x Permanent (18 hours per week) &amp; 1 x Fixed Term Contract/Secondment (36 hours per week) for 12 months. We're looking for confident, customer focused Neighbourhood Response Officers to be based our London Corsica Street office and to carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. If this sounds like an opportunity for you then take a look at the full role profile for more information NRO or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Thursday 19th September 2024 at midnight. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

Housing Management Coordinator Eastlands Peterborough. Permanent part time (22.5hr), Monday - Friday 9am - 5.00pm Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in our Peterborough Mental Health Supported Service. As our Housing and Property Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Based at our service at Eastlands Peterborough you'll spend your time predominately at this location or at another service location that is only a few minutes' walk away. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Housing Management Coordinator Cheltenham and Gloucester Permanent, full time (37.5 hpw) Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based across the Midlands area. As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customers have a range of support needs depending on the type of property they live. This can range from high disability supported properties to low support move on housing management only support properties. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms, flats and properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Working Monday to Friday 09:00-17:00 </li> <li> Based at our service in Cheltenham you'll spend your time travelling around the properties in our Gloucester and Hereford patch and occasionally supporting your colleagues covering other patches in the Midlands </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Accommodation Assistant - Maldron Hotel Belfast City We have a fantastic new vacancy for Accommodation Assistant in the excellent Maldron Hotel Belfast. Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Applications for this role will close 6th October 2024

As a Homeownership Coordinator, you'll be the first point of contact within the Homeownership Team, providing information and timely responses to customer queries. With a focus on ensuring that Freeholders, Leaseholders, and Shared Owners receive the highest quality service, you will play a crucial role in supporting residents, working with internal and external stakeholders, and helping the team meet its objectives. In this role, you will respond to resident queries, providing accurate and prompt information, while also assigning cases to the appropriate Homeownership Property Managers or Regional Homeownership Managers. You will support the team in achieving results for our customers, query irregularities in scheduled payments to ensure value for money for homeowners, and assist in resolving complex queries and complaints from homeowners, working toward successful outcomes for both Peabody and the resident. You will need to be in the office for two days a week, one at our Westminster Bridge Road location and the other at a Peabody office of your choice. You have professional experience in a homeownership environment, able to manage customer enquiries and handle complex queries. You are resilient, have excellent communication skills, and are familiar with purchase order processes. Additionally, you possess strong IT skills, multitasking abilities, and proven data management experience. If you are proactive, have great attention to detail, and are passionate about delivering excellent service to residents, this role is perfect for you. About Peabody: Peabody is one of the oldest not-for-profit housing associations in the UK, managing over 107,000 homes and serving approximately 220,000 residents. We are committed to helping people flourish, improving housing quality, and promoting economic inclusion. We also prioritize sustainability with retrofitting projects to make thousands of homes more energy efficient. Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Victoria at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> Interviews will be taking place week commencing 23rd September 2024 PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Homeownership Coordinator

The Vacancy Here at Wates, we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Planned Maintenance Team in the North East region. You will ideally be living within the Newcastle area as this role will require you to go to the office but with travel around the surrounding areas too. The key focus for this role will be to liaise with tenants and project staff regarding cyclical works to ensure a safe and secure environment and to support the operational team in delivering the cyclical and planned works programme for the term of the contract. Key Accountabilities will include: <ul> <li>Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money</li></ul><ul> <li>Ensure effective communication with all stakeholders and attend and organise regular progress meetings</li></ul><ul> <li>Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required</li></ul><ul> <li>Maintain a complaints procedure and deal with disputes and damage claims.</li></ul><ul> <li>Attend community events organised</li></ul><ul> <li>Report all defects to Project Lead and advice on any trends (common defects)</li></ul><ul> <li>Continually check that our promises are being delivered</li></ul>Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Salary: £35,277 to £41,068 annum Location: Leatherhead, Carlton House Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to be based in our Leatherhead office and carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business so having access to your own vehicle is essential. If this sounds like an opportunity for you then take a look at the full role profile for more information NRO Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Thursday 18th September 2024 at midnight Applicants must be able to travel across regions as required so access to a vehicle is essential. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £11.44 per hour- Paid weekly! Contract: Seasonal contract- variable hours Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members</li></ul>What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Job Introduction We're currently recruiting a dedicated Accommodation Assistant to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week. As a Accommodation Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: <ul><li>To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working</li><li>Exclusive travel discounts with TUI, Expedia, Booking.com and many more</li><li>Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more</li><li>Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits</li><li>Up to 44% off cinema tickets to enjoy your favourite blockbuster</li><li>Regular emails filled with the best discounts and savings available</li><li>Receive cash rewards every time you spend and use them on a wide range of brands</li><li>Un-wind with us with free wellness, mindfulness and exercise classes</li><li>You can share all discounts and offers with your friends and families</li><li>Contributory pension scheme</li><li>Grow your career with our Career Pathways and MyLearning programmes</li></ul>Here's an idea of what your shift patterns will be: 5 out of 7 days Please note: This role is contracted to 49 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: <ul><li>Ensure that all relevant paperwork is obtained and completed as laid down by the contractual/business guidelines</li><li>Maintaining records of room and accommodation ensuring all bookings are kept up to date.</li><li>Ensure rooms are all prepared and ready for when they are required.</li><li>Provide first class customer service.</li></ul>Our ideal Accommodation Assistant will: <ul><li>excellent organisation skills</li><li>experience in customer service and ability to create a great first impression</li><li>be able to work under pressure and to time line.</li><li>able to communication at all levels</li><li>a 'can do attitude'</li><li>presentable at all times as a very customer facing</li></ul>Part of Compass Group UK&amp;I, ESS is the Defence, Government, and Energy services sector of Compass Group UK &amp; Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/0309/95800001/52659962/R/BU #LI-DNP Compass Group UK&amp;I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!

Housing Management Coordinator Yeovil, Somerset Permanent, part time (27.5 hpw) Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan. Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Yeovil Team. As our Housing and Property Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Supporting people over the age of 18 who are homeless or are at risk of homelessness. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting our properties ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of properties, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul> Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Agata and our amazing team of coordinators and our brilliant Handyman John. We're super passionate about what we do! We're really proud of service and we really enjoying going the extra mile for our customers. We're a supportive bunch and like to see ourselves as a work family. Job details <ul> <li> Based at our service in Yeovil, you'll spend your time travelling around the three properties. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave FTE (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

97 Housing / Neighbourhood management Jobs