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Accommodation Assistant Location: Retallack Resort &amp; Spa, Cornwall Salary: £12.21 per hour- Paid Weekly Hours of work: Seasonal contract- Variable hours- Flexible around school hours! Sunday cleaners also required. Who we are? We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays for you and your Family and Friends</li><li>On Park Discounts</li><li>Awards and Recognition </li><li>Team Events</li><li>Employee Assistance Program</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £12.21 per hour- Paid weekly! Contract: Seasonal contract- variable hours (weekends with weekday availability) What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members </li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

The Vacancy Permanent, Full Time (37 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit two Neighbourhood Housing Officers to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem-solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage; you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem-solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. This role has been reopened; Please note, previous applicants need not reapply. Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Neighbourhood Housing Officer

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Neighbourhood Officer. This is a permanent job, working 37 hours per week, Mon-Thurs 8:30 -16:30 and Friday 8:30-16:00. This is a field-based role and will require travel to our customers and properties, on a specific patch within the Newtide Housing Association area. This area includes: Braintree/Colchester/Witham. As a Neighbourhood Officer, you will work as part of the Neighbourhoods team to look after our communal areas and neighbourhoods to create safe and thriving communities for our tenants. You'll deliver outstanding customer service by regularly inspecting our neighbourhoods, playgrounds and independent living schemes to ensure they are safe, clean, tidy, and free from graffiti, litter or fly-tipping. Helping our tenants to enjoy their homes by giving support with items such as changing a light bulb or cutting back a hedge and by being a friendly face within the community who is able to identify and address issues by talking to residents and understanding the area. Applications are welcomed for the role of Neighbourhood Officer from those with previous experience of working in a customer facing environment. You'll have excellent customer service and communication skills with the ability to deliver complex or difficult messages in an engaging way. Be able to work on your own initiative and I possessing exceptional relationship building skills. Proficient in Microsoft Office and competent with IT packages. You will need a full valid Driving Licence. In return for your hard work, we offer a competitive salary of £29,056.23 per annum and a benefits package that includes: <ul> <li>Company Van. </li> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Neighbourhood Officer The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 8634 and state that you are applying to be a Neighbourhood Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here , to see the full list of benefits for this job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 13.11.2025. Interview Date: 20 th and 25 th November, 2025. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Neighbourhood Officer - Reference Number 8634 About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Flagship Services Department Neighbourhoods Locations Mobile - Newtide Homes Yearly salary £29,056.23

Neighbourhood Officer

Leasehold Management Officer Job description Join Our Team as a Leasehold Management Officer Are you a motivated and collaborative professional with a keen eye for detail and a passion for leasehold management? We're looking for someone just like you to join our experienced team of officers. About the Role As a Leasehold Management Officer, you'll play a key role in supporting our tenants, leaseholders and shared owners. You'll be responsible for interpreting leases and other legal documents, handling complex customer queries, and ensuring compliance with legislation, particularly around annual service charges and the Right to Buy process. This is a hybrid role, offering a mix of home and office working. We value flexibility and trust our team to manage their time effectively to meet service needs. What We're Looking For We're seeking someone who: <ul> <li>Is a team player and eager to get stuck in</li> <li>Can confidently navigate leases and legal documents</li> <li>Is comfortable having tricky conversations with customers and stakeholders</li> <li>Understands the importance of clear communication and professional integrity</li> <li>Has a good grasp of relevant legislation, especially around Right to Buy</li> <li>Is proactive, organised, and committed to delivering excellent service</li> </ul>Why Join Us? You'll be part of a supportive and knowledgeable team where your input is valued, and your development is encouraged. We work collaboratively, share ideas, and take pride in what we do. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team. The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health &amp; Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning &amp; Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact Faith Elsegood - Housing Management Team Leader (Home Ownership) at <a href="mailto:faith.elsegood@york.gov.uk" target="_blank">faith.elsegood@york.gov.uk</a> Closing date: Monday 17 November at 12 midnight Interview date: Week commencing Monday 8 December 2025

Leasehold Management Officer

Job Description Assistant Housing Officer Permanent Grade 3 - £27,254 - £33,699 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Location: Hybrid working - 3 days per week based at 150 - 152 Kings Road Tyesley B11 2AP, with two days per week working from home An opportunity has arisen for a dedicated professional to join our Voids and Lettings team. This role is ideal for someone with a proven track record in delivering high-quality, customer-focused services that ensure a seamless transition for our residents. You'll be at the heart of our resident journey-conducting take-to-view appointments, managing move-out visits, and resolving utility meter issues with preferred energy providers. You'll prepare tenancy support service plans, upload required documentation, and maintain accurate records on our computer systems daily. Your role will also involve handling emails and customer queries with professionalism, taking ownership from start to finish to ensure positive outcomes. We're seeking someone with excellent communication skills, a strong grasp of BCC policies and procedures related to voids and lettings, and a sharp focus on performance. You'll need to manage time effectively, juggle competing priorities with ease, and demonstrate confident problem-solving abilities. Your commitment to delivering results and resolving issues swiftly will help us maintain high standards and improve turnaround times. This role involves independent working and requires adherence to Birmingham City Council's health and safety policies, including regular system checks. You'll collaborate across multiple departments, teams, and external agencies to ensure a joined-up approach to service delivery. We're looking for someone who is IT literate, holds a full driving licence, and has access to a vehicle. A car allowance will be paid in line with BCC's mileage policy. You'll need to demonstrate resilience, sound decision-making under pressure, and the ability to thrive in a fast-paced, high-demand environment. As a performance-driven role, you'll be expected to meet key KPIs and contribute to reducing void and rent loss by letting properties quickly and efficiently. Flexibility is essential, as you'll be required to cover emergencies, sickness, and annual leave, and work city-wide to provide wraparound support. The ideal candidate will be adaptable, solution-focused, and committed to making a difference for our citizens. If you have a can-do attitude and enjoy working under pressure, we'd love to hear from you. Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> - quoting CH 3453 We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer

Title: Neighbourhood Housing Lead - North West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance* Reporting Office: Acton Gardens W orking/Patch Location: Ealing , Acton and Southall Persona: Agile: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday - Friday - 09:00 - 17:00 Closing Date: 11th October 2025 - 23:00 Interview Dates: 20th November 2025 via Ms Teams Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Join our North West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in</li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul> What you'll bring: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li> <li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li> <li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li> <li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li> <li>Have demonstrable experience in a similar role.</li> <li>Have a valid license and access to a car for work use.</li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

Neighbourhood Housing Lead - North West London - 7238

The Vacancy Full Time, Permanent Closing Date: 12th November 2025 Interviews: TBC Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting opportunity to join our Neighbourhood Team as a Neighbourhood Officer. We're looking for someone who can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional 'first point of contact resolution' customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities. What we're looking for: <ul> <li>Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive, and proactive tenancy management and related services.</li></ul><ul> <li>Experience in managing rent arrears cases and negotiating payment arrangements.</li></ul><ul> <li>An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services.</li></ul><ul> <li>An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates, and neighbourhoods.</li></ul><ul> <li>Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive, and enthusiastic.</li></ul><ul> <li>Customer focused with a desire to provide services to a high standard.</li></ul><ul> <li>Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration.</li></ul>Demonstrable experience in relation to safeguarding. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south, and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity, and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours, please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Location: Dover (hybrid) Contract: Permanent Salary: £41,780 Closing Date: 12 November 2025 The role Part of the Modern Slavery Victim Care team, the Accommodation Manager is a rewarding and supportive role at Migrant Help. You will be responsible for ensuring that Migrant Help provides effective and qualitative services in line with contractual obligations and statutory compliance requirements. You will ensure that quality standards are met and, where possible, exceeded. You are expected to maintain and develop excellent working relationships and referral procedures with and between external stakeholders to improve the access to and quality of mainstream and specialist services for MSVC Service Users. You will work consistently to ensure the continuous development of the role and ensure that the service is delivered according to procedures and processes which are accurate, professional and consistent at all times. If you have demonstrable experience coaching and developing a team with the ability to handle complex situations, and are looking for an exciting role that makes a difference, we'd love to hear from you! Role responsibilities <ul><li>Work closely with the MSVC Head of Service to support their strategic objectives.</li><li>Responsible for day-to-day operational management of the designated Accommodation and staff</li><li>Providing management cover where necessary for other MSVC Managers</li><li>Working with the Facilities Team and any maintenance companies in order to ensure compliance with the Accommodation Standards, including ensuring regular inspections are carried out and issues reported to the Facilities Manager/MSVC Head of Service</li><li>Managing the staff rota, workload allocation and delegating work appropriately, ensuring effective delivery of service and in line with contractual requirements</li><li>Responsible for people-related functions, such as recruitment, inductions, employee development, appraisal and supervision, absence monitoring, disciplinary and conflict resolution.</li><li>Responsible for Safeguarding, Health and Safety and Incident Management for the Accommodation Team</li><li>Facilitate team meetings, including a minimum of weekly briefings, to ensure that team members are up to date on matters that affect the delivery of service, such as policy and legislation changes</li><li>Motivate the team to work effectively and to a high standard, inspiring a positive attitude to client service and continuous improvement</li><li>Assisting with the drafting of internal processes and guidance documents</li><li>Represent the Organisation at contractor/grant meetings and participate in local/regional forums, stakeholder and policy groups</li><li>Responsible for any designated regional budgets, including but not limited to, Welfare or Regional Activities Funds</li><li>Recording, collation and provision of contract finance and performance reporting as per contract deadlines, including but not limited to invoicing, information security, safeguarding, client information, capacity monitoring, KPIs, quality management</li><li>Lead for the Accommodation Team in the management and quality oversight of work including but not limited to case audit reviews, client feedback, Care Quality Commission, Advice Quality Standards, GDPR, ISO, Investors in Diversity, Information Security, Safeguarding. Lead for the region during internal/external audits.</li><li>Keeping up to date with best practice in the sector and any new legislation which may impact service users; disseminate as appropriate to the MSVC Service</li><li>Working with external providers to develop effective partnerships within the location of the Accommodation to ensure Service Users have access to a wide range of activities</li><li>Responsible for responding to any complaints in accordance with the contract and Migrant Help policies and operating procedures</li></ul>The experience and skills you need <ul><li>A good general knowledge of the statutory and voluntary provision of support services to be provided to victims of modern slavery and asylum seekers</li><li>Experience of working in Social Care setting and working with clients who present with complex needs, including mental health, psychological trauma and substance misuse</li><li>Excellent administrative and organisational skills, with meticulous attention to detail</li><li>Ability to manage a specialist service dealing with a specific group of Service Users with complex needs or who are classified as 'high risk'</li></ul>For full person specification please see the job description Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: <ul><li>This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:</li></ul><ul><li>Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)</li><li>Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment</li></ul>About Migrant Help Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. These are some of the benefits we offer <ul><li>Our working week is 35 hours per week offering flexibility and work life balance</li><li>Enhanced family friendly provisions</li><li>Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).</li><li>Option to buy or sell up to 5 days of annual leave</li><li>Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.</li><li>Wellbeing support.</li><li>Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.</li></ul>How to apply To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.

Accommodation Manager

Neighbourhood Response Officer Role Title: Neighbourhood Response Officer Hours: 35 hours per week, Monday-Friday Salary: £30,654 to £38,317 per annum (salary offered dependent on experience) Location: East Kent Areas, based at our Stanhope Office, Ashford Contract: 6 Month Fixed Term Contract You'll be managing a portfolio of our estates across London, carrying out minor communal repairs, adaptations, site safety checks, rubbish removal and completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance. What we're looking for? We're looking for a Neighbourhood Response Officer to join our Neighbourhood Response teams, to cover our homes and communities across London. Your experience of completing general property repairs will be valuable to ensure you're able to provide an effective service in customer homes and communal areas. All our Neighbourhood Response Officers are locksmith trained and will go the extra mile for our customers to ensure their concerns are looked into. Together with a current driving licence, an appreciation of the needs of older or vulnerable people and of the role of a housing association are a must. You'll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You'll be provided with full IT equipment including laptop, iPad and mobile phone. For more information please take a look at the job description: neighbourhood-response-officer.pdf To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future.Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Sunday 9th November 2025 and be part of something bigger! Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Neighbourhood Response Officer

Job introduction Are you a team player who enjoys the challenge of working in a busy environment? If so, here is an exciting opportunity to join Brighton &amp; Hove City Council's Property &amp; Investment Team. We are a small Team who work closely with the council's surveyors, responsive repairs team, gas contractors and other teams, to deliver excellent customer service to our residents and elected members, ensuring the customer experience is both positive and effective as well as the job being interesting and varied. Interviews to be held week commencing 1st December 2025. For an informal discussion, please contact Tracy Lewis - Customer Services Manager on 01273 293157 About the role As a Partnership and Resident Liaison Officer, you will provide assistance to the Customer Services Manager in delivering excellent customer service by engaging with and obtaining the support and input of other stakeholders, in order that our service is developed to the optimum level. Collectively as part of the team, you will be responsible for the investigation and resolution of complaints and enquires from residents, elected members and colleagues. You will be responsible for developing and applying existing systems to monitor and carry out leaseholder consultation, and to assist in ensuring compliance in all regards with the service charges, consultation requirements and regulations. If you do not possess an understanding of leasehold management in general, specifically consultation requirements under sections 18-30 of the Landlord and Tenant Act 1985, training will be given. This role involves the use of Microsoft Office and in-house computer systems and requires you to be able to monitor and analyse data for your team to ensure adherence to statutory deadlines. You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service and strict deadlines. We want you to feel supported and valued so we offer fantastic benefits such as: <ul><li>generous annual leave entitlement</li><li>flexible working hours scheme</li><li>access to the Local Government Pension scheme </li><li>1-2-1 support from your Customer Services Manager</li><li>Learning &amp; Development opportunities</li><li>other staff benefits and discounts such as bus ticket and cycle loans: reduced cost gym membership with Freedom Leisure.</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Salary range <ul><li>£28,142 - £28,598 per year</li></ul>

Resident Liaison Officer

Title: Neighbourhood Housing Lead - North West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance* Reporting Office: Acton Gardens Working/Patch Location: Ealing , Acton and Southall Persona: Agile: 20% - 40% of contractual hours to be worked from reporting office/workinglocation (hybrid working) Working Pattern: Monday - Friday - 09:00 - 17:00 Closing Date: 11th October 2025 - 23:00 Interview Dates: 20th November 2025 via Ms Teams Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Join our North West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: <ul><li>Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li><li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in</li><li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li></ul>What you'll bring: <ul><li>You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.</li><li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li><li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li><li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li><li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li><li>Have demonstrable experience in a similar role.</li><li>Have a valid license and access to a car for work use.</li></ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ Salary range <ul><li>£35,951 - £39,531 per year</li></ul>

Job Description About the Role Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the Basingstoke area on a part-time, permanent basis. The role involves working 17.5 hours per week, over two and a half days, between Monday and Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness on site, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul><li>Proven experience in grounds maintenance across a range of sites and garden types</li><li>Strong understanding of lawn, shrub, and plant care</li><li>A history of delivering excellent customer service</li><li>Physical capability to carry out tasks safely and effectively</li><li>Ability to work independently as well as collaboratively within a team</li><li>Knowledge of Health and Safety regulations, including COSHH and PPE</li><li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul><li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li><li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Job summary Are you acompassionate and experienced nurse ready to lead with purpose and make a realdifference in peoples lives? Do you thrive in a community setting and have apassion for delivering outstanding palliative care to patients and familiesfacing life-limiting illness? This is more than amanagement role its a chance to innovate, influence, and grow in asupportive environment where your leadership will have a lasting impact. Main duties of the job We are looking for a visionary Community Nursing Manager to join our dedicated team at a time of exciting service development. In this pivotal role, you will lead and inspire a skilled team of nurses, helping to shape the future of community hospice care. You will work collaboratively with community nursing teams, IPU Nurse Manager and the wider interdisciplinary team to deliver truly holistic, person-centred care. About us At St MichaelsHospice we offer a friendly, team orientated work environment a good pensionscheme with the option to continue any existing NHS pension scheme membership,an Employee Assistance Programme (Benenden Healthcare), up to 33 days annualleave plus bank holidays, subsidised employee meals and free refreshments, freeparking, supportive supervision and a proactive Education Department to supportwith your development. Job description Job responsibilities The Nurse Manager(Community) role purpose is to provide highly effective clinical leadership,management, co-ordination and development of specialist palliative careservices provided by our Telephone Support Line and Outreach Team. To support the teamsin the delivery of high-quality specialist palliative care ensuring that thehighest standards of holistic nursing care are provided for individuals througha seamless 24/7 service and effective interdisciplinary working. The role willwork in close partnership with Clinical Leads and Associate Directors to evolveIntegrated Clinical Service provision and delivery of the Hospices ClinicalStrategy. For the full job description please see attached supporting information document. Job description Job responsibilities The Nurse Manager(Community) role purpose is to provide highly effective clinical leadership,management, co-ordination and development of specialist palliative careservices provided by our Telephone Support Line and Outreach Team. To support the teamsin the delivery of high-quality specialist palliative care ensuring that thehighest standards of holistic nursing care are provided for individuals througha seamless 24/7 service and effective interdisciplinary working. The role willwork in close partnership with Clinical Leads and Associate Directors to evolveIntegrated Clinical Service provision and delivery of the Hospices ClinicalStrategy. For the full job description please see attached supporting information document. Person Specification Experience Essential <ul> <li>Diverse clinical experience including generalist palliative care </li> <li>Previous clinical leadership experience </li> <li>People management experience including performance management and recruitment </li> <li>Experience in developing and teaching others</li> </ul> Desirable <ul> <li>Palliative care experience</li> <li>Experience in non-malignant disease</li> </ul> Qualifications Essential <ul> <li>Registered Nurse /Paramedic</li> <li>Degree in Adult Nursing </li> <li>Practice Supervisor and/or Assessor Qualification </li> <li>Evidence of continuing professional development </li> <li>Evidence of attending communication training</li> </ul> Desirable <ul> <li>Advanced communications qualification </li> <li>Qualification in Palliative Care </li> <li>Leadership /Management qualification </li> <li>Clinical Supervisor</li> </ul> Skills/Ability/Knowledge Essential <ul> <li>Knowledge of CQC Key Domains</li> <li>Good understanding of Clinical Governance </li> <li>Highly effective communication skills verbal and written, interpersonal, presentation, influencing and negotiating </li> <li>Proven management experience including change management skills </li> <li>Demonstrable clinical leadership including mentoring </li> <li>Demonstrate an understanding and skill in the care and management of the specialist palliative care patient </li> <li>Organisational and planning skills </li> <li>Computer literate</li> <li>Demonstrable knowledge and awareness of research and audit </li> <li>Experience of ensuring continuous improvement </li> <li>Experience in delivering teaching</li> </ul> Desirable <ul> <li>Specialist Palliative Care Experience</li> <li>Research experience in Specialist Palliative Care </li> <li>Knowledge of principles of Rehabilitative Palliative Care </li> <li>Teaching qualification</li> </ul> Qualities/Attributes Essential <ul> <li>Positive attitude to all aspects of work Quality focused, person centred and customer care ethos </li> <li>Ability to work on own initiative, independently and as part of a team </li> <li>Confident and self-aware of own limitations and professional boundaries </li> <li>Resilient practitioner and decision maker with the ability to work under pressure </li> <li>Ability to foster positive relations </li> <li>Be adaptable and have flexibility to work clinical shifts as required across a 7-day service </li> <li>High standards of integrity, diplomacy and reliability </li> <li>Professional, confident and compassionate approach to the work </li> <li>Able to cope with the physical and mental demands of the role</li> </ul> Desirable <ul> <li>Proactive, influential and motivational leader</li> </ul>Person Specification Experience Essential <ul> <li>Diverse clinical experience including generalist palliative care </li> <li>Previous clinical leadership experience </li> <li>People management experience including performance management and recruitment </li> <li>Experience in developing and teaching others</li> </ul> Desirable <ul> <li>Palliative care experience</li> <li>Experience in non-malignant disease</li> </ul> Qualifications Essential <ul> <li>Registered Nurse /Paramedic</li> <li>Degree in Adult Nursing </li> <li>Practice Supervisor and/or Assessor Qualification </li> <li>Evidence of continuing professional development </li> <li>Evidence of attending communication training</li> </ul> Desirable <ul> <li>Advanced communications qualification </li> <li>Qualification in Palliative Care </li> <li>Leadership /Management qualification </li> <li>Clinical Supervisor</li> </ul> Skills/Ability/Knowledge Essential <ul> <li>Knowledge of CQC Key Domains</li> <li>Good understanding of Clinical Governance </li> <li>Highly effective communication skills verbal and written, interpersonal, presentation, influencing and negotiating </li> <li>Proven management experience including change management skills </li> <li>Demonstrable clinical leadership including mentoring </li> <li>Demonstrate an understanding and skill in the care and management of the specialist palliative care patient </li> <li>Organisational and planning skills </li> <li>Computer literate</li> <li>Demonstrable knowledge and awareness of research and audit </li> <li>Experience of ensuring continuous improvement </li> <li>Experience in delivering teaching</li> </ul> Desirable <ul> <li>Specialist Palliative Care Experience</li> <li>Research experience in Specialist Palliative Care </li> <li>Knowledge of principles of Rehabilitative Palliative Care </li> <li>Teaching qualification</li> </ul> Qualities/Attributes Essential <ul> <li>Positive attitude to all aspects of work Quality focused, person centred and customer care ethos </li> <li>Ability to work on own initiative, independently and as part of a team </li> <li>Confident and self-aware of own limitations and professional boundaries </li> <li>Resilient practitioner and decision maker with the ability to work under pressure </li> <li>Ability to foster positive relations </li> <li>Be adaptable and have flexibility to work clinical shifts as required across a 7-day service </li> <li>High standards of integrity, diplomacy and reliability </li> <li>Professional, confident and compassionate approach to the work </li> <li>Able to cope with the physical and mental demands of the role</li> </ul> Desirable <ul> <li>Proactive, influential and motivational leader</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name St Michael's Hospice (Hastings &amp; Rother) Address St. Michaels Hospice 25 Upper Maze Hill St. Leonards-on-sea East Sussex TN38 0LB Employer's website

Community Manager

Housing Assistant - FTC We're looking for a proactive and organised Housing Assistant to join our team. 1x Fixed-term position for up to 9 months, available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met. Reporting to the Housing Team Leader, this role supports the effective management of the housing waiting list to maximize income for the organisation in relation to the shared lettings policy. Liaising with internal teams, housing applicants and partner agencies, this role is responsible for providing an effective and efficient service. To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience. Please see attached Housing Assistant role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us in our Candidate Pack, get a feel for what it's like to work with us, find out what we're looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Closing date: 10th November 2025. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

Housing Assistant

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Company Description United Infrastructure is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services, Infrastructure Services, New Homes and Connected. This role will be within our Property Services/Social Infrastructure pillar: <ul><li>Social Infrastructure revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.</li></ul>Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work in the South London region. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Bromley and Merton. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastrcuture prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role will support a retrofit project based in and around the Oldham area, where we are delivering energy efficiency improvements to social housing properties. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role is based on our active sites across Greater Manchester, where we are delivering planned works within the Social Housing sector. Our schemes consist of all aspects of internal and external refurbishments - window and door replacements, reroofing, kitchen and bathroom refurbishments etc. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

INFORMATION Oetker Hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes Le Bristol Paris, Brenners Park-Hotel &amp; Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin &amp; Spa in Vence, The Lanesborough in London, L'Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez. The Lanesborough - classically British service in a remarkably vibrant and elegant London residence. The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. The team of The Lanesborough are waiting for you to have an exceptional experience! JOB DESCRIPTION Contract 01. Permanent Start Date Place London, United Kingdom MISSIONS House Manager We currently have an excellent opportunity for an experienced and passionate House Manager to join a fantastic team at The Lanesborough. The Lanesborough Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club &amp; Spa. Oetker Hotels Masterpiece Collection Oetker Hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As House Manager, you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with guests. In this role, you will support the Front Office Manager in effectively managing the department to ensure we provide a courteous, professional, efficient and flexible service at all times. Key Requirements The ideal candidate would be able to demonstrate the following attributes: <ul><li>Ensure a friendly and pleasant environment for all guests ensuring that Guest Recognition is at the forefront of service.</li><li>Handle all guest enquiries and complaints in a courteous and effective manner, ensuring all issues are rectified to the guest's full satisfaction.</li><li>Promote the effective communication and flow of information between Switchboard, Reservations, Front Office/Concierge, Butlers and Housekeeping to ensure guest service and recognition is at the forefront of everything we do.</li><li>Be responsible for providing all guests with exceptional service while maximizing room revenue, productivity and development within the team</li><li>Develop the skills and effectiveness of all employees at the Front Desk through the appropriate training, coaching and mentoring.</li><li>Be responsible and supervise work at all levels of operation at Front Desk, Switchboard and Night operations, and set clear objectives for the team in the absence of the Front Office Manager.</li></ul>BENEFITS Financial Wellbeing <ul><li>Competitive salary package</li><li>Discretionary Company Sick Pay</li><li>Additional holiday allowance</li><li>Season ticket loan</li><li>Enhanced Pension Scheme</li><li>Life Insurance</li><li>Complimentary dry cleaning</li><li>Safety shoes</li><li>Retail discounts around Victoria, Westminster, Whitehall and the Northbank area</li></ul>Health &amp; Wellness <ul><li>Private Medical Insurance</li><li>Dental and Optical benefits</li><li>Complimentary meals on duty</li><li>Cycle to Work scheme</li><li>Flu vaccinations</li><li>Discounted chiropodist &amp; massage treatments</li><li>Substantiality initiates</li><li>Social and sports activities </li></ul>Career Growth &amp; Personal Development <ul><li>Internal transfer and promotion opportunities</li><li>Cross-departmental exposure</li><li>Partnered with industry-leading training providers</li><li>Internal learning gateway</li><li>Free access to e-learning platform offering job-specific training and personal growth courses</li><li>Subsidised professional qualifications and certified trainings</li><li>Financial incentives for bringing talents to The Lanesborough via 'Recommend-A-Friend' scheme</li></ul>Recognition &amp; Social Initiatives <ul><li>Award programmes throughout the year with generous prizes</li><li>Long service awards</li><li>Preferential room rate at The Lanesborough for you and your family</li><li>50% discount on F&amp;B and Club &amp; Spa treatments</li><li>Social events (e.g. Annual Party, Recognition Celebrations, Children's Xmas Party, Departmental Appreciation Day, pub quiz, etc.)</li><li>Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)</li><li>Retirement parties</li></ul>*Terms &amp; Conditions Apply PROFILE Eligibility In line with the requirements of the Asylum &amp; Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

House Manager

Our Excellent Benefits Package At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including: <ul> <li> Minimum of 41 days annual leave (including 10 fixed holidays) </li> <li> A generous pension scheme (employer contribution of 17.6%) </li> <li> 35 hour work week </li> <li> Nationally agreed pay increases each year </li> <li> Various learning and development opportunities </li> <li> Discounted access to onsite and local gym facilities and a wide range of other staff discounts </li> </ul> The Team We are looking for an Accommodation Assistant to join our Property &amp; Facilities team on a permanent basis; based on site at Bainfield, with travel through the Student Accommodation portfolio (Slateford Road and Orwell Terrace). The Property &amp; Facilities Team delivers a first-class service to over 1,500 staff and nearly 19,000 students. This team is one of the largest professional services departments within the University and is responsible for the management and development of the University Campuses, Ancillary Facilities, Student Accommodation, Conferencing &amp; Events, Catering, Facilities Services, Print &amp; Document Services, Logistics and Engage gym. This is an exciting opportunity to work as part of a team who are at the heart of the university. The role As a Student Accommodation Assistant, you will provide operational support within the accommodation team for the management and control of University-managed student flat developments within the city centre. Duties Include: <ul> <li> Provide front-line advice and assistance to new and existing student tenants on a wide range of issues relating to student accommodation, such as tenancy and repairs issues, rent and arrears information, allocation procedures, inter-flat issues and private sector advice </li> <li> Providing excellent customer service by responding quickly and appropriately to all student and stakeholder enquiries face to face, by email or by phone </li> <li> Maintain and update the Student Accommodation Housing Management System and associated software packages </li> <li> Working alongside the Accommodation Officer, to assist in the overall management, care, supervision, and cleanliness of the flats </li> </ul> Who we are looking for We are looking for someone with a strong, customer service focussed outlook with the ability to communicate clearly and effectively both orally and in writing alongside good interpersonal skills, and the ability to adapt style accordingly to the needs of the customer. Successful applicants will have extensive relevant front-line direct customer contact experience (experience would be preferred from a housing/property management background) with commitment to delivering the highest levels of customer service. Applicants must demonstrate: <ul> <li> Experience dealing with a complex range of user needs and delivering appropriate service models to meet those needs </li> <li> Excellent working knowledge of all Microsoft packages, particularly demonstrable experience of Excel. </li> <li> Ability to work on own initiative and prioritise effectively a varied and demanding workload. </li> <li> Well-developed analytical and evaluative skills with attention to detail. </li> <li> Ability to work to tight deadlines and to make decisions. </li> <li> Demonstrable experience of streamlining or introducing processes and systems. </li> </ul> Desirable attributes: <ul> <li> Experience of working within Further Education/Higher Education environment. </li> <li> Knowledge of housing legislation. </li> <li> Working knowledge of the private rented sector, and operational property management, including repairs reporting, preferably within student accommodation. </li> </ul> Salary: £26,093 - 31,236 (Grade 3) Additional Information <ul> <li> Closing date: 9th November </li> <li> Interview Date: 12th and 14th November On this occasion, the University will not consider applicants requiring sponsorship or visa support for this role. International applicants will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. </li> </ul> The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. More details can be found here .

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference. Overall Job Purpose: To provide comprehensive and effective housing advice to all customers who approach the Council as homeless or threatened with homelessness working to prevent and relieve homelessness wherever possible and to secure suitable accommodation solutions. The post-holder would ensure the Council fulfils its statutory homelessness duties. Please note that this post is offered as a fixed-term contract of 12 months. For more information about joining the Housing Options Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage). We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability. For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply. Previous applicants need not apply CLOSING DATE: Friday 7 November 23:59pm INTERVIEW DATE: Wednesday 19 November

Housing Options Officer

<ul><li>Role_Profile_-_Options_officers_2024</li></ul>At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference. Overall Job Purpose: To provide comprehensive and effective housing advice to all customers who approach the Council as homeless or threatened with homelessness working to prevent and relieve homelessness wherever possible and to secure suitable accommodation solutions. The post-holder would ensure the Council fulfils its statutory homelessness duties. Please note that this post is offered as a fixed-term contract of 12 months. For more information about joining the Housing Options Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage). We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability. For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply. Previous applicants need not apply CLOSING DATE: Friday 7 November 23:59pm INTERVIEW DATE: Wednesday 19 November Salary range <ul><li>£34,434 - £36,363 per year</li></ul>

Housing Management Coordinator Northumberland Permanent, full time (37.5 hpw) Pay £25,838 per annum We can't offer CoS Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Northumberland Housing Team. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li></ul><ul><li> Paid time off for volunteering </li></ul><ul><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li></ul><ul><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li></ul><ul><li> Career path with development and an excellent training package </li></ul><ul><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do We work with customers with a range of complex needs: Complex mental health, duel diagnosis, substances misuse, LD and Autism. <ul><li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li><li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li><li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li><li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales. </li><li> Ensuring we are health and safety compliant and that maintenance standards are met. </li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You have <ul><li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li><li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li><li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li><li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li><li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li></ul> Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li> Working hours will be Monday to Friday 09.00-17.00 </li><li> Based at our service in Keele Drive, Cramlington you'll spend your time travelling around the properties in our Northumberland patch. </li><li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li><li> You'll need an Enhanced DBS check done and we pay for that. </li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

98 Housing / Neighbourhood management Jobs