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The Vacancy Fixed-Term 12 Month Maternity Cover Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: • The ability and passion to deliver a high-quality service to customers. • The ability to work positively within a team setting. • A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. • The ability to listen actively, and is able to empathise with customers. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 11th January 2026 Interview Date: 23rd January 2026 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Options Officer

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£31,283 per year</li></ul>

The Vacancy ️ Resident Liaison Officer - Retrofit Projects (Carlisle) Location: Carlisle Business Unit: WPS Contract Type: Full-time, Permanent Are you passionate about making a difference in people's lives and communities? Do you thrive on building trust, solving problems, and ensuring smooth communication between residents and project teams? If so, we want you on our team! WPS is delivering a series of exciting retrofit projects across Carlisle, and we're looking for a dedicated Resident Liaison Officer to be the friendly face and reliable point of contact for tenants throughout the works. Your role will be key in ensuring tenants are informed, supported, and satisfied throughout the delivery of these improvements. What You'll Be Doing <ul> <li>Liaising daily with residents and leaseholders to arrange access, surveys, and appointments</li> <li>Acting as the first point of contact for tenant queries, concerns, and complaints</li> <li>Ensuring all communications are honest, clear, and empathetic</li> <li>Supporting site teams with Health &amp; Safety checks and compliance</li> <li>Maintaining accurate records of inspections, complaints, and meeting actions</li> <li>Collaborating with subcontractors, surveyors, project managers, and clients to ensure works meet specifications and resident expectations</li> <li>Helping resolve disputes and damage claims professionally</li> <li>Carrying out audits and site safety checks</li> <li>Ensuring the business remains compliant with OF and Health &amp; Safety regulations</li></ul> What You'll Bring <ul> <li>Strong communication and listening skills</li> <li>Confidence dealing with complaints and resolving issues</li> <li>A proactive, supportive, and organised approach</li> <li>Cultural awareness and empathy for diverse tenant needs</li> <li>IT proficiency (Excel, Word, Outlook)</li> <li>Asbestos Awareness (desirable)</li> <li>Full UK Driving Licence (essential)</li> <li>Bilingual skills (a bonus!)</li></ul> Why Join WPS? At WPS, we're committed to improving homes and lives through sustainable retrofit solutions. You'll be part of a supportive team that values your contribution and offers opportunities for growth and development. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting If successful one of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Role Summary The Accommodation department are looking to recruit a keen and enthusiastic individual to join their small but dynamic team. The post holder's key objective will be to maintain a high standard of cleanliness in various accommodation areas on site. Cleaning experience is desirable although full training will be given. About the Role For more information on the Job Description and Responsibilities please click the link below. More detail about the role Responsibilities will include general cleaning tasks such as the disposal of refuse, high /low dusting, cleaning sanitary areas, wet mopping etc. Staff uniform and training will be provided. Development opportunities are available for those candidates wishing to pursue a career in the NHS. Working Pattern: 37.5 hours working Monday to Friday 08:00 to 16:00 or 35 hours working Monday to Friday 08:00 to 15:00 will also be considered Interview Date: To Be Confirmed For further information please contact: Steve Broadbent, Support Services Manager on <a href="mailto:stephen.broadbent@nhs.net" target="_blank">stephen.broadbent@nhs.net</a> As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. About Us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Our values are at the heart of everything we do, click here to find out more It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Benefits Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: <ul><li>National discount services such as the Blue Light Card and Health Service Discounts.</li><li>Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter</li><li>Car lease schemes.</li><li>The NHS Pension scheme (one of the most generous and comprehensive in the UK).</li><li>Cycle to work scheme</li></ul>These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.

Accommodation Assistant

The ServiceStrategic Housing Services covers a wide&nbsp;remit&nbsp;including Private Sector team, Homelessness and housing options, Asylum&nbsp;seeker&nbsp;and&nbsp;refugee, Gypsy and Roma&nbsp;Traveller, Affordable housing and policy. The team reports to the Housing Services Manager.&nbsp;We have an exciting opportunity for a Senior Private Sector Initiatives Officer to join our Strategic Housing Team to assist with the delivery of a Selective Licensing Scheme. &nbsp;We are looking for:&nbsp;<ul><li>A highly motivated and enthusiastic person</li><li>Who isa great teamplayer</li><li>NVQ level 4 or equivalent(ideally in Housing or Environmental Health)</li><li>With recent experience in this field to show a thorough knowledge in the relevant context. </li><li>Experience of selective licensing schemes including enforcement.</li></ul>The role requires:&nbsp;<ul><li>Excellent&nbsp;organisational&nbsp;and communication skills, being able to communicate with people on all levels including council members, colleagues and members of the public.</li><li>A good level of effective IT skills and the ability to understand and develop the use of ICT to achieve work objectives.</li><li>The post holder will be based in&nbsp;Blyth&nbsp;area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area.   </li><li>The post will provide a first point of contact for private landlords and stakeholders (by all access channels), dealing with enquiries on selective licensing (the licensing of private landlords&nbsp;in order to&nbsp;rent their homes in certain areas of Northumberland) and guiding though the licensing process.</li><li>The&nbsp;post holders&nbsp;will be responsible for Housing Conditions in the Private Rented Sector within selective licensing areas. Specifically, the enforcement element of Private Sector Housing functions in relation to Parts 1, 3 and 4 of the Housing Act 2004 and associated legislation. </li><li>The post holder must hold a valid UK Driving&nbsp;Licence</li></ul>The&nbsp;post holder&nbsp;will be working in a small team based in Blyth. This is a full-time role&nbsp;on&nbsp;a permanent contract. The selective licensing scheme was approved in October 2024, and we require someone with knowledge and experience in the field to assist us to further develop and deliver the scheme for the duration of the licensing period.&nbsp;&nbsp;NCC band 8 salary&nbsp;£39,862- 44,075 (negotiable depending on experience)&nbsp; &nbsp;Why choose us?&nbsp;We have some outstanding benefits and perks to offer you, including:&nbsp;<ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees) </li><li>To see all our excellent benefits and perks, please click&nbsp;<a href="https://www.northumberland.gov.uk/getmedia/25e88b23-2a04-4325-955c-9678331d3201/NCC-benefits-leaflet-March-2024.aspx" target="_blank">here.</a></li></ul>

Senior Private Sector Initiatives Officer

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Community Manager, Merchant Square Reporting to Bewonder*, and working closely with the client, the Community Manager will be responsible for leading the development and delivery of a comprehensive community experience, events, and marketing strategy for the 10,000 residents, occupiers, and visitors at Merchant Square Estate. This role combines strategic placemaking with hands-on community engagement and activation to position Merchant Square as a premium mixed-use destination in Paddington Basin where people live, work, and visit. Objective of Role The purpose of this Community Manager role is to create and deliver a bespoke community experience and engagement programme that drives occupier satisfaction, stimulates visitor footfall, and establishes Merchant Square as a thriving, premium mixed-use estate. The role focuses on building strong relationships across the diverse community while delivering exceptional events and marketing initiatives that enhance the overall estate experience. Team Structure The Community Manager will work as an integral extension of the client team, maintaining a close collaborative relationship that is fundamental to the success of the Merchant Square community. This partnership approach ensures seamless alignment between client objectives and day-to-day community management activities. The Community Manager will report to the Community Lead at Bewonder* who will provide strategic support and guidance, while also having access to Bewonder*'s in-house creative studio, digital team and network of partners. As part of a network of Community Managers across the UK, they will benefit from best practice sharing and networking opportunities within this professional group. Working closely with both the onsite client team and the Merchant Square Estate Management team, the Community Manager will foster strong working relationships that enable cohesive property management and community development aligned with the client's vision and operational requirements. Main Duties and Responsibilities Community and Events Management <ul><li>Act as lead contact and coordinator for events, communications, and marketing activities across the estate</li><li>Strategically plan the yearly programme of events that contributes to the overall Merchant Square brand for the benefit of estate occupiers, residents, and local community</li><li>Establish regular meetings with main occupier (office, retail and leisure) and resident representatives to develop strong working relationships and support ongoing communications</li><li>Create and deliver an engaging and vibrant community/placemaking strategy that connects customers within Merchant Square Estate</li><li>Implement placemaking projects to enhance and activate the spaces throughout the estate</li><li>Deliver events on-site as the leading point of contact, managing external partners and ensuring operational excellence</li><li>Engage with local charities and produce annual CSR programme aligned with sustainability and social impact agenda</li></ul>Marketing and Communications <ul><li>Drive marketing activity for Merchant Square Estate, managing all marketing channels including website, social media handles, and monthly newsletter to drive digital engagement</li><li>Coordinate activity and development on upcoming Merchant Square mobile application</li><li>Leverages available photography and videography resources to develop engaging social media content, transforming professional visuals into posts that showcase Merchant Square's vibrant community and activities</li><li>Manage estate communications and signage with designers</li><li>Manage relationships with external creative and communication agencies</li><li>Write content for awards submissions and create engaging content for various platforms</li><li>Liaise with occupiers, residents, and traders regarding offers, news, and campaign feedback</li></ul>Operations and Administration <ul><li>Close collaboration and communication with the client and estate management team to ensure they are aware of ongoing community activity</li><li>Collate appropriate documentation for each event including Event Management Plans, Risk Assessments, and License documents, ensuring all events adhere to health &amp; safety and licensing policies</li><li>Manage the events and marketing budget effectively throughout each service charge year</li><li>Engage and negotiate with potential commercial partners for events, pop-ups, and filming opportunities</li><li>Support occupier customer feedback programmes and surveys, using feedback to inform strategy</li><li>Maintain confidentiality of all appropriate communications and documentation</li><li>Support control and management of assigned budgets, raising external revenue through events activities where possible</li></ul>Key Stakeholders <ul><li>European Land (Client)</li><li>Bewonder* (JLL)</li><li>Estate Management team (JLL)</li><li>Occupiers, residents, building managers &amp; retailers</li><li>Local community groups and charities</li><li>Third party agencies and service partners</li><li>External creative and communication agencies</li></ul>Knowledge, Skills and Experience Essential Experience <ul><li>Previous experience in marketing and events environment, at Assistant or Executive level, either agency or client side</li><li>Proven experience in delivering successful events and placemaking strategies across destinations with high footfall</li><li>Experience in content creation and management with good understanding of WordPress or similar CMS</li><li>Hands-on experience with Instagram and Facebook for business</li><li>Proficiency in using Mailchimp or similar email marketing platforms</li><li>Experience in delivering onsite events and content development for websites and social media</li></ul>Essential Skills <ul><li>Strong interpersonal, verbal, and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>Strong time management and prioritisation abilities</li><li>Confidence in communicating and working to deadlines</li><li>Excellent eye for detail and strong ownership mindset</li><li>Ability to work under pressure and without supervision</li></ul>Desirable Experience <ul><li>Previous experience in marketing and events environment either agency or client side, for a prestigious city centre mixed-use estate</li><li>Understanding of design skills such as Adobe Creative Cloud, Canva</li><li>CRM experience and workplace app knowledge</li><li>Understanding of wellbeing programmes</li><li>Building management/Facilities management operational experience</li><li>Project management experience</li></ul>Critical Competencies for Success <ul><li>Creative and innovative thinking - be different and bold in approach</li><li>Developing and sustaining key relationships across diverse stakeholder groups</li><li>Strong management skills and ability to work collaboratively</li><li>Passionate about customer experience and community building</li><li>Commercially minded with ambitious approach to revenue generation</li><li>Confident hosting abilities and natural relationship builder</li><li>Successfully delivering community events and activations through independent problem-solving and resourcefulness, maintaining a positive approach when facing challenges</li></ul>Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Locks View Development in Wichelstowe. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £22,557.60 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Full Time / 37 Hours Per Week / Permanent &amp; Fixed Term for 12 months Do you enjoy supporting people? Are you looking for a new exciting challenge in 2026 here no two days are the same? We are currently recruiting Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. There are full time positions working 37 hours per week from The Dawn Centre on both a permanent and fixed term basis (over 12 months). You'll work a 19-week rota which consists of 12-hour day shifts commencing at 8am and 12 hour waking night shifts which commence at 20.00pm on alternate weeks providing 24/7 365 days per year. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. There is both permanent and fixed term full-time positions available. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place on w/c 26th January 2026.

Temporary Accommodation Officer

Roles That Matter An exciting opportunity has arisen for a suitably motivated and qualified Housing Standards Officer to join our busy Housing Standards Team. The post will require the successful applicant to work with vulnerable tenants, landlords and a range of agencies in order to ensure compliance with housing standards and HMO licence requirements. The ideal applicant will have a thorough knowledge of housing standards legislation and building construction. This will include an excellent understanding of the Housing Health and Safety Rating System and its application with previous practical experience of housing enforcement. The successful candidate will enable housing and community improvements through proactive work with landlords, tenants and other stakeholders, and will progress cases to enforcement action as necessary. Other key skills required for the post include a high standard of computer literacy, as well as the ability to prioritise, plan and manage complex projects to a satisfactory conclusion. This post would suit experience Housing Standards Officers / qualified EHOs looking to extend their housing knowledge and experience. This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough. For an informal discussion, please contact Patricia Henry, Principle EHO ( Housing Standards) on 01744 671636 If you feel you are the right person for the job, and want to make a difference, we would love to hear from you. Full Job Description &amp; Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment. Share this vacancy with friends and family via your socials below! St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment. Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Housing Standards Officer

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference. Experience the pride of being part of a select group - one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings. Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: The successful candidate for this position will be a positive proactive team player who will bring excellent customer service, administrative, and interpersonal skills to the busy Student Housing team. Key responsibilities include administering application and accommodation allocation processes, offering advice to students, and using IT systems with accuracy and attention to detail, as well as liaising with parents, landlords, third-party providers and the local community, monitoring nomination allocations and ensuring appropriate assignment of hall rooms, including support for students with additional accommodation requirements. Duties also include conducting property inspections, completing routine administration, and assisting with marketing activities, including delivering presentations to large and diverse groups to help promote the service. This full-time on-site role will require some working outside of core hours on evenings and weekends throughout the year to support University events, and particularly during August and September when there is also some restrictions on taking of annual leave so flexibility around this is required. For informal enquiries, please contact Richard Beighton, Deputy Head of Student Housing, <a href="mailto:Richard.Beighton@port.ac.uk" target="_blank">Richard.Beighton@port.ac.uk</a> The interviews are currently anticipated to be held week commencing 26 January 2026. Employer, External Only: University of Portsmouth Academic Services Ltd (UASL) Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience: <ul> <li>Competitive salary, including incremental progression within your scale.</li> <li>Generous pension scheme.</li> <li>Generous leave entitlement of 32-35 days a year, plus bank holidays, and an additional Christmas closure.</li> <li>Family-friendly policies supporting flexible working.</li> <li>Staff discounts and loyalty schemes.</li> <li>Staff car parking and discounted public travel.</li> <li>Excellent training and development opportunities.</li> <li>Staff wellbeing programmes.</li> <li>Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.</li> <li>Discounted learning.</li> <li>Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.</li> <li>The perks don't stop there - click 'apply' for further information on My Reward and Benefits </li> </ul>UKVI Statement Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it. ED&amp;I Statement: We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from people with a wide range of skills, perspectives and experiences. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives . Please note that this vacancy may be closed earlier than advertised, so early applications are advised.

Student Housing Officer x 2

Job Introduction This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.

Job Description Salary range: Grade 9 £42,060-£43,680 p.a. plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon Housing/Public Health Enforcement Officer Join our team and help improve housing conditions and protect public health in Croydon Croydon is a vibrant and diverse borough with a strong sense of community and a growing private rented sector. At Croydon Council, we're working hard to make homes safe, healthy, and decent - for everyone who lives here. We are looking for a proactive and skilled Housing/Public Health Enforcement Officer to join our Environmental Health team. In this vital role, you'll carry out inspections of housing and public spaces, tackle poor housing conditions, enforce public health standards, and ensure safe and healthy homes for our residents. You'll work with landlords, tenants, contractors, and partner agencies to resolve complaints, take enforcement action where necessary, and provide expert advice on housing and public health issues. Key responsibilities: <ul><li>Inspecting properties to assess housing conditions, hazards, and statutory nuisances.</li><li>Using the Housing Health &amp; Safety Rating System (HHSRS) and other legislation to enforce standards.</li><li>Investigating and resolving complaints about housing, drainage, pests, and public health concerns.</li><li>Preparing and serving statutory notices, managing default works, and progressing enforcement actions.</li><li>Working collaboratively with internal colleagues, contractors, and external agencies to achieve positive outcomes.</li></ul>About you: <ul><li>Experienced in housing, environmental health, building construction, drainage, or pest control.</li><li>Knowledgeable about housing and public health legislation, enforcement procedures, and court processes.</li><li>A confident communicator, able to advise and negotiate effectively with a wide range of stakeholders.</li><li>Able to manage a varied caseload, make independent decisions, and work under pressure.</li><li>Comfortable entering confined spaces and inspecting all areas of a property, including using ladders and CCTV equipment.</li><li>A relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field</li><li>Good IT skills and the ability to keep accurate records</li></ul>Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul><li>Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li><li>Career Development: We invest in our staff and support their development.</li><li>Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li><li>Family Friendly provisions: Generous maternity leave and family leave provisions</li><li>Work Life Balance: Options for flexible and agile working options in line with service demand</li><li>Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change</li></ul>View our full range of Staff Benefits - Croydon Jobs Careers Application Closing Date: 12 Jan 2026 Assessment Centres: Week Commencing 26 January 2026 To view the role profile please Click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Housing Enforcement Officer

Job Description HOUSING SERVICES Neighbourhood Housing Officer (103309) Pay Grade: 7, Salary: £35,412 - £39,152 per annum Full time: 37 hours per week, normally Monday to Friday, in accordance with Councils scheme of flexible working hours. The post holder may be required to work outside normal office hours from time to time Gosport Borough Council (GBC) and Portsmouth City Council (PCC) are working in partnership to the mutual advantage of both authorities. GBC remains an autonomous local authority with a housing service based in Gosport. GBC Housing Service is responsible for managing over 3,000 council houses and flats, some of which are dedicated to older persons and some as temporary accommodation. The service manages a varied Commercial property portfolio dealing with licences, concessions and a mobile home park. The Housing Service works in partnership with a range of contractors, its main partner is Kier, providing a range of responsive repairs, planned programme of works and an out of hours service. The service provides a Housing Options service to meet the local authorities' statutory duties to support housing advice, housing need and homelessness services in the Borough. It is clear that GBC Property and Housing staff have a passion for Gosport as a place and want to see Gosport prosper. They take pride in working for GBC and are proud of all the Council has achieved. The service has demonstrated a determination in the face of unprecedented financial and policy change which has strengthened the resolve and those qualities will be essential over the next few years. What is the role? Well managed communities promote a sense of pride and provide a better quality of life for residents. The Neighbourhood Management team have a key role to play in ensuring the Housing Service, residents and partner agencies, such as the police, social services and health, work together to promote the social, environmental and economic well-being of neighbourhoods. You will be part of a generic team responsible for providing a comprehensive, customer focussed neighbourhood management service, delivering a full range of housing management activities to a patch of approximately 350 properties. This is a varied and challenging role with many competing priorities but it's not without any reward. You will achieve great satisfaction knowing that your efforts can make a real difference to the lives of our customers. A key element of this role is to provide appropriate advice and support when needed to enable people to solve problems and cope to stay in their homes. You will do this by engaging with customers to understand their circumstances and identify the barriers that prevent them from meeting their responsibilities as a tenant. This will involve working with relevant internal and external departments as well as partner agencies to help customers engage with appropriate support so that they can sustain their tenancies. You will be required to prioritise your time to ensure that you can respond to a range of rental income and debts, tenancy issues and void property demand. You will do this by fully understanding customer's circumstances, including their financial circumstances, via face to face interviews, home visits and telephone communication. You will robustly work with customers to maximise rental income, effectively respond to reported anti-social behaviour and take appropriate action for breaches of tenancy conditions. This will include attendance at court when required. You will have the confidence and tenacity engage with customers and address challenging issues such as Anti Social Behaviour to resolution. You will be required to carry out void property inspections, managing the process from a tenant giving notice to re-letting the accommodation in a timely manner. There is a requirement to undertake home visits and occasionally work outside normal office hours. During these times you may attend residents meetings or seek contact with customers who have not responded to you during office hours. Who are we looking for? We are looking for highly motivated individuals with a passion for social housing who can demonstrate a commitment to excellent customer service coupled with a positive attitude when faced with challenging situations. You should be calm, capable and good with people, ready to listen to their issues and determined to resolve any problems. Strong communication and interpersonal skills are essential as you will need to be confident working with other agencies to deliver positive outcomes for customers. We are looking for somebody who: <ol> <li>Is customer focussed and able to consistently demonstrate high standards of customer service, and has experience of working in a challenging front line service with the ability to handle difficult and stressful situations. </li> <li>The Service is fast-paced and you will be required to deal with challenging, complex and difficult customers at times. You will need to be able to demonstrate excellent communication and coaching skills to build a positive rapport with tenants and motivate them to take responsibility in adhering to their tenancy agreement and work with the Council. </li> <li>Empathy and understanding is key to building relationships. In order to help customers when they are in a crisis situation, you will need to demonstrate excellent people skills, and the ability to communicate effectively and transparently to ensure customers understand the options available to them and the consequences of their choices. </li> <li>You must be able to demonstrate excellent literacy and numeracy skills as you will be required to record information accurately and write clear and concise letters which explain policy, legislation and decisions. The post holder will also be expected to prepare professional documents to be used in case conferences or as evidence in court. </li> <li>You will have a good understanding of housing law, social housing regulations, rental income collection and anti-social behaviour remedies. </li> <li>You will have an awareness of the welfare benefits system and debt management provisions. </li> <li>Is passionate and enthusiastic about providing effective help and advice for customers to achieve positive outcomes, and able to suggest innovative solutions to problems. </li> <li>Is able to manage their time effectively and professionally, even when competing priorities and heavy workloads challenge you personally. </li> <li>Is pro-active and highly motivated with the ability to work quickly, accurately and consistently when under pressure</li> <li>Is confident and assertive, able to ask the right questions in the right way to uncover the facts. They must be able to manage customer's expectations and have the ability to robustly challenge and say no when appropriate.</li> <li>Has good IT skills including use of Microsoft Office applications. </li></ol> Special Conditions: The post holder will be required to hold a full current driving licence and have a car available for which essential user car allowance will be paid, whilst the duties and responsibilities of the post justify it. You may be required to attend evening meetings as appropriate. There may also be an occasional need to visit customers in their homes outside normal working hours. How to apply To ensure your application matches the requirements of the role, please fully review the "job profile". This is important or you are likely not to be short listed. Please ensure you read and follow the guidance so you can demonstrate how you meet the criteria listed on the 12 points under the ''You need to' heading'' on the "job profile". PLEASE DO NOT JUST SUBMIT A CV. Email your submission to <a href="mailto:gbcrecruitment@gosport.gov.uk" target="_blank">gbcrecruitment@gosport.gov.uk</a> If you would like an informal chat about the role, please contact Roz Weaver or Denise Hudson on 02392 545665. Application Form How to Apply Closing Date: Sunday 11th January 2026 Assessment and interview Day: Tuesday 20th January 2026 All applicants will be advised once short listing has been completed after the closing date. General Data Protection Regulation (GDPR) As part of any recruitment process, Gosport Borough Council collects and processes personal data relating to job applicants. Gosport Borough Council is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations under the General Data Protection Regulations (GDPR). Completing and sending an application in for a vacancy is your consent for us to process your data for the purpose of the recruitment. Your data is not used in any other way and you can withdraw your consent at any point in the recruitment process and we will destroy or delete your information. For more detailed information on what we collect how we use, store, delete date and your rights you can access a privacy statement on the Council's website <a href="https://www.gosport.gov.uk/sections/your-council/data-protection/data-protection-privacy-notice/" target="_blank">https://www.gosport.gov.uk/sections/your-council/data-protection/data-p…</a>

Neighbourhood Housing Officer - Gosport Borough Council

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li> <li>This role is subject to a Basic Disclosure and Barring Service (DBS) check.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food and beverage items on park</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

Accommodation Manager

<ul><li>Housing_Options_Officer_-_JD_0724</li></ul>To apply for this role click on the 'Apply Online' button below. If you already have a JGP account you will be asked to login, or alternatively if you don't have an account you will be guided through the set up process. Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered. Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached. If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team. About you... To be successful you will need to be/have: <ul><li>Organised, creativeand flexible in your approach</li><li>Experience of working within a front-line Housing Options Team and delivering a quality housing options, homeless and advice service</li><li>In-depth knowledge of Government Legislation and statutory procedures</li><li>Experience of processing housing applications and Allocations</li><li>Able to effectively manage cases and assess risk</li><li>Good IT skills, able to keep records updated and provide regular service performance statistics</li><li>Committed to developing strong working relationships internally and externally</li></ul>About the role... As a Housing Options Officer your duties will include: <ul><li>To support in delivering efficient and effective Housing Options, Homelessness and Prevention service</li><li>Assist and support customers to retain their existing accommodation, ensure appropriate signposting to partner agencies</li><li>Support the Homes for Ukraine Scheme for Guests to secure more permanent housing should they wish to remain living in the County</li><li>To investigate cases where there is a threat of homelessness</li><li>Create and maintain accurate and up to date records of client's details</li><li>Liaise with all Register Providers, private landlords and other agencies</li></ul>You will also support and work alongside the Senior Housing Options Officer in representing Housing at meetings both internally and externally along with having experience of working across wider Council departments to assist in the prevention of homelessness. The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The cost of this is paid for by us. The Housing Options Officer interviews will take place during week commencing 19 January 2025. These will be face-to-face interviews at Rutland County Council offices in Oakham. We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you're interested in this role, we strongly encourage you to apply without delay. Our offer to you: Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary - being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff. Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice. As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage. Find out more: To learn more about working with us visit <a href="https://jobs.rutland.gov.uk" target="_blank">https://jobs.rutland.gov.uk</a> or if you have any queries about this role please contact Shakil Seedat, Senior Housing Options Officer at: <a href="mailto:sseedat@rutland.gov.uk" target="_blank">sseedat@rutland.gov.uk</a> or on 01572 720 918 or Heidi Coleman, Housing Options, Homelessness and Resettlement Manager at: <a href="mailto:hcoleman@rutland.gov.uk" target="_blank">hcoleman@rutland.gov.uk</a> If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> How to apply: Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies. If you already have a JGP account you will be asked to login, or alternatively if you don't have an account, you will be guided through the set up process. Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register. If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team. Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm. Salary range <ul><li>£32,061 - £33,699 per year</li></ul>

The Vacancy WPS are seeking an experienced and customer-focused Resident Liaison Officer (RLO) to join our team for a 12-month fixed-term contract in the West Midlands area. This role will support the delivery of planned works programmes, including: <ul> <li>Kitchen and Bathroom Stream of Works</li> <li>Homes for Modern Living Stream</li></ul>As an RLO, you will act as the key point of contact between residents and the project team, ensuring excellent communication and minimal disruption during works. Key Responsibilities <ul> <li>Build strong relationships with residents, providing clear and timely information about planned works.</li> <li>Coordinate appointments and access arrangements for contractors.</li> <li>Handle queries and resolve issues promptly and professionally.</li> <li>Support vulnerable residents and ensure safeguarding protocols are followed.</li> <li>Maintain accurate records of communications and progress.</li> <li>Work closely with site teams to monitor works and ensure high standards of customer care.</li></ul>About You <ul> <li>Previous experience in a Resident Liaison Officer role or similar customer-facing position within housing or construction.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to manage multiple priorities and work under pressure.</li> <li>Strong organisational skills and attention to detail.</li> <li>Knowledge of planned works programmes (kitchens, bathrooms, modern living upgrades) is desirable.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

EQUANS are recruiting for a Resident Liaison Officer to be based in Manchester. This is a fixed term (3 years) full time contact working 39 hours per week. On offer is a competitive salary and benefits package. General Overview To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&amp;S policies. Key Accountabilities <ul> <li> Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates. </li> <li> Complete all Pre-Entry induction visits for the properties listed within the programme. </li> <li> Be aware of the Lone Worker policy and the associated Risk Register for each project. </li> <li> Identify any potential Safeguarding concerns and raise via the appropriate reporting lines. </li> <li> Prepare and maintain each week a monitor tracker for the project. </li> <li> Keep all residents fully informed regarding the programme of works regarding their home. </li> <li> Regularly visit residents to maintain communication and answer and/or resolve any issues or problems that may arise or have already arisen. </li> <li> Immediately inform the Site Manager of any issues or problems arising. </li> <li> Ensure Customer Satisfaction is captured monthly by completing the mandatory 7Day Feedback calls. </li> <li> Work closely with the Client and their representatives in ensuring good relations and information sharing is maintained. </li> <li> To be responsible for meter readings at contract and decant houses where appropriate. </li> <li> To attend site meetings or any meetings relevant to the project. </li> <li> Attend RLO team meetings. </li> <li> Community and Social Value awareness. </li> <li> To provide handover packs to residents if applicable. </li> <li> Provide support for new team members. </li> <li> Respond courteously and promptly to all customer queries and complaints. </li> <li> Respond and action all complaints in line with customer care process and accurately record all complaints on the appropriate tracker/system. </li> <li> Keep customer informed as to action taken in respect of their complaints. </li> <li> Ensure you complete all mandatory training related to your role. </li> <li> Ensure your skills and knowledge is abreast of new technologies in the industry. </li> <li> Seek out training and development opportunities for yourself and the wider team. </li> <li> Ensure implementation of all Company policies and procedures. </li> <li> Be responsible for your safety and others around you, including public protection </li> </ul>What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li> Pension Scheme </li> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 times annual salary </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> </ul>Who are we looking for? Key Skills <ul> <li> Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. </li> <li> Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook &amp; Teams/SharePoint). </li> <li> Good administration skills with the ability to coordinate numerous tasks during the working day. </li> <li> Competent, clear and concise writer </li> <li> Strong presentation skills </li> <li> Ability to work on own initiative </li> <li> Knowledge of decarbonisation retrofit works and the associated requirements/processes </li> <li> Hold a full clean driving license with the ability to travel to various locations in the region </li> <li> Previous liaison officer experience </li> </ul>Key Attributes <ul> <li> Confident communicator able to communicate at all levels with the ability to talk to stakeholders of various educational, social and ethnic backgrounds </li> <li> Resident focused with an excellent understanding of the client need </li> <li> Reliable, confident and have a positive, can-do attitude </li> <li> Socially and community minded underlined by commercial awareness </li> <li> Be adaptable </li> <li> Be self-motivated but must be able to work as part of a wider team </li> <li> Be organised, methodical and be able to work to deadlines in a fast paced environment </li> <li> Have an in-depth overview of what is going on with the project and site team </li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. EQUANS' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : 2 The Avenue, M20 2EA Didsbury United Kingdom

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis.. This role will be based in Doncaster initially. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Hours of work are: Monday 7:30-4:00 Tuesday 7:30-4:00 Wednesday 7:30-4:00 Thursday 7:30-4:00 Friday 7:30-3:00 What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

The Vacancy The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Medford House development in Purley, Surrey Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £18,798 Per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy House Manager - Retirement Living Location: Sanders Court, estate in Brentwood Essex Hours: 25 hours per week (Monday to Friday, all year round) Salary: £18,798.00 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Brentwood Essex. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li> <li>Experience in property management is an advantage</li> <li>Enjoys organising events</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Scheme Manager - Broxbourne Salary:£33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the leadership skills to inspire a team and create a safe, supportive environment where individuals can rebuild their lives? At Hightown, we are looking for a motivated and compassionate Scheme Manager to lead our supported housing scheme in Broxbourne, which provides accommodation for up to 20 single homeless individuals. About the Scheme We deliver empathy led, person first support that helps people move forward with confidence. Whether it's securing a new home, accessing vital resources, or finding the right wellbeing services, you will play a key role in transforming lives. We are proud to offer a space built on dignity, respect, and empowerment and we are looking for someone who shares these values. What You Will Be Doing As Scheme Manager, you will: <ul><li>Lead and support a dedicated team</li><li>Oversee the delivery of high-quality support and advice</li><li>Ensure individuals can access and maintain safe, secure housing</li><li>Promote a positive workplace culture rooted in respect and inclusion</li></ul>What We Are Looking For You will bring: <ul><li>Understanding of the challenges faced by homeless individuals</li><li>Experience working in homelessness service would be advantageous</li><li>Proven leadership and supervisory experience</li><li>Strong IT and administrative skills</li><li>Full UK Driving Licence</li></ul>Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus</li><li>Monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development</li><li>Workplace pension &amp; life assurance (3x annual salary)</li><li>Refer-a-friend scheme (£130 bonus)</li></ul>At Hightown, we put the people we support first. We are committed to building passionate, inclusive teams that deliver outstanding care - cost-effectively, without compromising on quality or safety. We are proud to be an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

The Vacancy House Manager - Retirement Living Location: Gabriel Court, estate in Saffron Walden, Essex Hours: 25 hours per week (Monday to Friday, all year round) Salary: £18, 798 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Kettering Northamptonshire. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li> <li>Experience in property management is an advantage</li> <li>Enjoys organising events</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Closing Date: Friday 2nd January 2026, 09.00am Interview Date: Tuesday 13th January and Wednesday 14th January 2026 (In Person) Do you want to be part of an organisation that strives to create sustainable homes &amp; communities? We have an opportunity for a Lettings Officer to join us to provide an elevated level of service to all housing applicants, providing regular updates and adapting to the customer's needs. The role Our Lettings service is an ever changing service that evolves to the needs of the customers and the business. As our Lettings Officer, you will be responsible for the letting of all new build properties and re-let properties owned or managed by the Trust. You will support our customers from the point of shortlisting them, carrying out accompanied viewings, sign ups, and providing pre-tenancy advice and support throughout the lettings process. You will work with the Void repairs team to ensure that properties are re-let in line with current targets, and you will liaise with the Incomes Team and 360 Support to ensure the effective management of customers rent accounts. We have moved to a more digital way of working; skills will be required on all forms of technology to complete sign-up of existing stock and new build properties. You will also need to complete mutual exchanges, successions, change of tenancies, offer guidance, support and signposting to help create sustainable homes and communities. About you We are looking for a Lettings Officer with knowledge and experience of social housing and the letting of properties. You will be able to demonstrate experience of working in a customer facing role and the ability to adapt communication style to suit individual needs. Our customers are diverse and can be vulnerable so you will need to have a flexible, caring, understanding and positive approach. You will have excellent IT skills include previous experience in the use of IT based systems and Microsoft Office. Knowledge of housing law and practice would be advantageous however this is not essential. A basic DBS check, a valid driving licence and an insured vehicle is required for this role. We believe in rewarding our team with more than just a salary. Here's what you can look forward to: <ul> <li>32 days annual leave plus bank holidays</li></ul><ul> <li>Holiday purchase &amp; buy-back schemes</li></ul><ul> <li>Team outings with an annual team budget</li></ul><ul> <li>Electric vehicle leasing through Octopus Energy</li></ul><ul> <li>Pension scheme with SHPS</li></ul><ul> <li>Life insurance for pension members</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Mental Health First Aiders</li></ul><ul> <li>Healthcare cashback plan via Healthshield</li></ul><ul> <li>Retail discounts</li></ul><ul> <li>Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)</li></ul><ul> <li>Reimbursement for professional subscription fees</li></ul><ul> <li>Corporate Sponsorship opportunities</li></ul><ul> <li>Reimbursement for HRT pre-paid certificates</li></ul><ul> <li>Reimbursement for annual flu jab</li></ul><ul> <li>Free parking and refreshments</li></ul><ul> <li>Monthly staff compliments raffle</li></ul><ul> <li>Wellbeing calendar of events throughout the year</li></ul>At bdht, we're not just building homes - we're building futures. If you're ready to be part of a team that listens, supports, and empowers, we'd love to hear from you. Apply now and help us build vibrant communities together - one home at a time. bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. The Company BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day. Our Values Listening Fair Honest Respect Integrity Transparent Inclusive Our Benefits

Lettings Officer

About the role Want a role where you can make a real, visible difference to local communities? You'll play an important part in supporting the Housing Officer and the wider team to deliver a high-quality estate management service. This is hands-on, meaningful work - helping to ensure that residents on our estates feel supported, listened to, and able to enjoy a good quality of life. You'll show, through your approach and actions, that you genuinely care about our residents. Their views and priorities will shape how you support the delivery of excellent services across our neighbourhoods. The role includes visiting customers in their homes, so you'll need to be comfortable moving around our estates independently and confidently. Who we're looking for You'll be a great fit if you: <ul><li>Understand the purpose of social housing and value the role of the third sector in supporting diverse communities, including those experiencing social or financial exclusion.</li><li>Have administrative experience or similar experience that shows you can stay organised and manage multiple tasks at once.</li><li>Bring a positive, can-do attitude and are committed to working in a busy, customer-focused environment.</li></ul>About Plymouth Community Homes We are the city's largest social housing association, providing over 16,000 homes for more than 35,000 residents - and we're growing. With a strong people-first culture and a commitment to quality, we work hard to deliver well-managed homes and great services for our communities. What we can offer you: <ul><li>Flexible working opportunities including flexi-time and hybrid working</li><li>Excellent pension scheme with a high level of employer contributions</li><li>Free, fully equipped onsite gym and changing facilities.</li><li>The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme</li><li>Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option</li><li>Free Employee Assistance programme, including free counselling</li><li>Free annual flu vaccination</li><li>Cycle to Work scheme</li><li>The opportunity to work in a beautiful and vibrant part of the Southwest</li><li>We support digital working with modern devices/smart phones</li><li>It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year </li><li>Our modern and spacious offices are right on a bus route, and just three miles from the city centre </li><li>We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&amp;S Foodhall, Co-op, Starbucks and Tim Hortons</li></ul>To Apply: If this sounds like the right opportunity for you, select Apply and complete our form. Remember to refer to the person specification to show how your skills, knowledge, and experience meet the role requirements. For an informal conversation, contact: Leah Sanderson, Senior Housing Officer - 01752 388064 <ul><li>This post is not suitable for job share.</li><li>If you are an apprentice, please let the Learning &amp; Development team know you intend to apply.</li></ul>Shortlisting Date: 5th January 2026 Interview Date:13th January 2026 We are a committed Equal Opportunities employer and welcome applications from talented people of all backgrounds. Living and Working in Plymouth

105 Housing / Neighbourhood management Jobs in England