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Supported Exempt Housing Officer Fixed Term Contract/ Secondment - 6 months with possible extension to 12 months Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Since 2020, Birmingham City Council been raising standards within the supported exempt housing sector. Through grant funding and a unique multi-disciplinary partnership approach, we effectively respond to complex neighbourhood concerns, improving property conditions, tackling anti-social behaviour, assessing support standards, and addressing planning breaches. To date we have saved £8.4m in what would have been overpaid enhanced housing benefit. With further Supported Housing Improvement Programme (SHIP) funding secured through to March 2026, we are now recruiting for a number of exciting secondment opportunities About the Role: We're looking for passionate, motivated professionals with experience in inspecting houses in multiple occupation with a strong understanding of housing standards. Experience with the Housing Health and Safety Rating System (HHSRS) is a distinct advantage, however, if you're a fast learner with the drive to develop new skills, we'd love to hear from you. This is a dynamic, people-focused role that involves working closely with landlords, support providers, and other professionals to drive up housing standards and improve service provision for vulnerable adults. You'll need a good understanding of the support worker role and strong interpersonal and negotiation skills to influence change effectively. What We're Looking For: <ul><li>Experience in inspecting property standards</li> <li>Knowledge of or exposure to HHSRS (training can be provided)</li> <li>Understanding of the supported housing sector</li> <li>Excellent written and verbal communication skills</li> <li>Confidence in handling enquiries from elected members and the public</li> <li>Strong problem-solving ability and a focus on achieving results</li> <li>Ability to work both independently and collaboratively in a fast-paced team</li> <li>Access to a vehicle for which car mileage will be payable</li> </ul>What We Offer: <ul><li>A unique opportunity to be part of a nationally recognised improvement programme</li> <li>Flexible working, including the ability to work from home with some office attendance</li> <li>A chance to make a tangible difference to housing standards and community wellbeing</li> </ul>If you're detail-oriented, results-driven, and passionate about improving housing conditions in Birmingham, we want to hear from you. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. For any informal enquires please contact: Collette Campbell via email on We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Supported Exempt Housing Officer

Job Description Supported Exempt Housing Officer Fixed Term Contract/ Secondment - 6 months with possible extension to 12 months Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Since 2020, Birmingham City Council been raising standards within the supported exempt housing sector. Through grant funding and a unique multi-disciplinary partnership approach, we effectively respond to complex neighbourhood concerns, improving property conditions, tackling anti-social behaviour, assessing support standards, and addressing planning breaches. To date we have saved £8.4m in what would have been overpaid enhanced housing benefit. With further Supported Housing Improvement Programme (SHIP) funding secured through to March 2026, we are now recruiting for a number of exciting secondment opportunities About the Role: We're looking for passionate, motivated professionals with experience in inspecting houses in multiple occupation with a strong understanding of housing standards. Experience with the Housing Health and Safety Rating System (HHSRS) is a distinct advantage, however, if you're a fast learner with the drive to develop new skills, we'd love to hear from you. This is a dynamic, people-focused role that involves working closely with landlords, support providers, and other professionals to drive up housing standards and improve service provision for vulnerable adults. You'll need a good understanding of the support worker role and strong interpersonal and negotiation skills to influence change effectively. What We're Looking For: <ul> <li>Experience in inspecting property standards</li> <li>Knowledge of or exposure to HHSRS (training can be provided)</li> <li>Understanding of the supported housing sector</li> <li>Excellent written and verbal communication skills</li> <li>Confidence in handling enquiries from elected members and the public</li> <li>Strong problem-solving ability and a focus on achieving results</li> <li>Ability to work both independently and collaboratively in a fast-paced team</li> <li>Access to a vehicle for which car mileage will be payable</li></ul>What We Offer: <ul> <li>A unique opportunity to be part of a nationally recognised improvement programme</li> <li>Flexible working, including the ability to work from home with some office attendance</li> <li>A chance to make a tangible difference to housing standards and community wellbeing</li></ul>If you're detail-oriented, results-driven, and passionate about improving housing conditions in Birmingham, we want to hear from you. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. For any informal enquires please contact: Collette Campbell via email on <a href="mailto:Collette.Campbell@birmingham.gov.uk" target="_blank">Collette.Campbell@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Details Job Opportunity - Senior Income Management Officer - Income Team Hours: 37 Hours per week Salary: Grade 8 (£34,314.00 - £37,035.00) Location: St James Road, Dudley Directorate/Service area: Housing &amp; Communities, Income Team An exciting opportunity has arisen for a Senior Income Management Officer within the Income team. We are passionate about providing excellent customer service to Dudley MBC customers and deliver high performance, continuing to see monthly reductions in rent arrears collection rates in what is a challenging financial time for all. This involves the maximisation of income, debt recovery and providing support, advice, information and guidance to customers to avoid financial difficulties. In addition to this the post holder will have generic responsibility for keys tasks such as Court work, complex cases, Use &amp; Occupation accounts, Former Tenancy Arrears, Projects, Prisoners and Deceased accounts. Key requirements: • To contribute to and develop practical rent recovery processes. • To manage staff as required to promote efficient operation of services. • To undertake research and support policy development and service improvements. • Strong financial literacy and understanding of income management processes. • Ability to work effectively with a wide range of residents, often those facing financial difficulties • Excellent communication and interpersonal skills • Knowledge of welfare benefits systems and relevant legislation. • To contribute to the development of systems, processes and procedures which maximise both income and service efficiency. • To produce statistical data and performance reports as directed to promote effective performance management. • To attend and represent Dudley council at court for possession proceedings. • To plan, monitor and provide progress reports on agreed service improvement projects, highlighting risks, issues and dependencies. • To have experience of using NEC housing system and able to interpret and train others on software developments within the system • Carry out home visits to engage with customers and assist in resolving outstanding debt • Deal with enquiries from internal and external customers and respond in writing, on the telephone or face to face as appropriate • Ability and willingness to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service. • Ensure support of safeguarding procedures to support the safety and well being of customers. The full Job Description and Person Specification is attached for your reference, but if you would like any further information, please contact Margaret Calleja on 01384 816279 or Brett Harris on 01384 812477. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents SIMO JD.docx SIMO PS.docx Benefits List

Senior Income Housing Officer

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Permanent 36.5 hour per week Grade 4 - £33,366 - £40,476 - Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.: . For any informal enquires please contact: Rachael Goodman - <a href="mailto:Rachael.Goodman@birrmingham.gov.uk" target="_blank">Rachael.Goodman@birrmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification 2388 Housing Officer JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

7 Housing officer Jobs in Birmingham, UK