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We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 2217 Organisation: Carmarthenshire County Council Number of vacancies: 1 Contract type: Permanent Full Time Location: Carmarthen Grade: Grade G Salary: £32,061 - £36,363 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £16.62 - £18.85 Contract Hours 37 Come and join our team Do you have a positive, can-do attitude and good attention to detail? Then we would like to hear from you. We are looking for an energetic individual that can join our housing team to carry out tenancy and estate management. This can include all aspects of Housing Management but will predominantly be focussed on: <ul><li>building strong relationships with tenant to support tenancy sustainment and wellbeing</li><li>Monitoring and managing rent accounts, implement payment plans, and promote a rent-first culture.</li><li>Carrying out enforcement where appropriate when the contract conditions have been breached.</li></ul>helping tenants maintain their tenancies through support and advice but also where appropriate enforcement action when tenants As a Housing Officer, you will be working with and supporting tenants to sustain their tenancies, and improving peoples lives through quality homes and communities. You will need to manage your own workload, be an effective team worker and be able to relate and work with both tenants and partner organisations. If you think you have the qualities we need, we would like to hear from you. For an informal discussion please contact Steven Jones (01554 899203/07776669224)) Job Description: 014652 - Housing Officer.pdf - 160KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - verbal Level 2 - You will need a basic level of conversational Welsh. Reasonable support can be provided on appointment to reach this level. Closing Date: 06/10/2025, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Housing Officer

The Vacancy We are excited to be looking for a Community Housing Officer to join our housing team. We are looking for someone with a passion for delivering high quality, person focused services. You'll be responsible for all aspects of tenancy management including new tenancies, anti-social behaviour, and rents management, you will be dedicated to working with customers to help sustain their tenancies. Key Responsibilities: <ul> <li>Contribute to the continuous improvement of the community housing service ensuring it delivers great customer outcomes (e.g., increased independence, improved resilience) and great business outcomes (e.g., reduced cost to serve (value for money (VfM), enhanced reputation, maximising income).</li> <li>Ensure close, collaborative, and effective working with colleagues and external partners.</li> <li>Provide the delivery of an excellent community housing service which delivers bespoke, person-centred interventions that increase freedom and tenancy sustainability.</li></ul>About You You will have: <ul> <li>Knowledge of relevant housing legislation and tenancy management approaches and practices.</li> <li>Insight into the context of social housing, our funding, and the difficulties we face in maximising our positive impact on the regeneration of communities.</li> <li>Evidence of continuing professional development (CPD) through membership of professional bodies, training, and relevant qualifications (have or working towards a recognised housing qualification).</li> <li>Experience of working in a service area that is customer focused, ideally in a housing management or related context.</li> <li>Evidence of working in a service area that is customer focused ideally in a housing or related context.</li></ul>The successful candidate will need a standard DBS check which we will arrange for you. You can find out more about this in the attached leaflet. If this is the exciting challenge you have been waiting for, and you have the passion to deliver excellent customer experiences we'd love to hear from you! Our benefits - what you'll get in return: <ul> <li>A supportive and inclusive working environment</li> <li>Opportunities for professional development</li> <li>Flexible working arrangements (this role is also eligible for our current 4-day week pilot which you can read more about in the attached leaflet)</li> <li>The chance to make a real difference in people's lives and the environment</li></ul>If you want to know more about the role or our organisation, please contact Claire Dullea (Community Housing Manager) for an informal conversation at <a href="mailto:Claire.Dullea@bronafon.org.uk" target="_blank">Claire.Dullea@bronafon.org.uk</a> or on 07528965217. The role profile is attached to find out more about the role and our organisation. Closing date: Wednesday 01 October 2025 Interviews: Thursday 09 October 2025 (expected date) About Us We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community. We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves. Benefits Agile Working Enhanced Annual Leave Training and Development Opportunities Gallery Previous Next

Community Housing Officer

Job Description Put your housing knowledge and experience to the test in a brand-new opportunity that will get your foot in the door of an award-winning organisation that makes a real difference to people's lives. In the Housing Officer role you will: <ul> <li>Deliver a proactive service, supporting tenants to sustain their tenancies, promoting thriving communities, and resolving tenancy queries, complaints, rent arrears, and anti-social behaviour cases</li> <li>Engage with tenants in the community, identifying those in need of support and signposting them to appropriate services, including social, financial, and welfare support agencies</li> <li>Collaborate with colleagues, partner organisations, and community groups to ensure a joined-up approach to housing management and continuous service improvement</li> <li>Manage a varied caseload of properties, maintaining accurate records and using ICT systems to ensure efficient, high-quality service delivery</li> <li>Act independently while making informed decisions in line with housing legislation, organisational policies, and values, balancing competing priorities and deadlines</li></ul>To be considered for the Housing Officer job you must have: <ul> <li>Previous experience in a housing-related role or similar</li> <li>Knowledge of housing legislation, housing issues, and ideally homelessness legislation</li> <li>Experience of working in a customer-facing environment and with vulnerable tenants</li> <li>Strong communication, influencing, and negotiation skills</li> <li>IT literacy with basic Microsoft Office skills (Word, Excel, Outlook)</li> <li>A full UK driving licence and access to a car for work purposes</li></ul>This is a temporary role for 6 weeks initially, working full time (37.5 hours per week, Monday to Friday). You'll earn £16.30 per hour plus benefits and be based near Abergele, with travel across the County of Conwy. Please note, successful candidates will need to complete a DBS. Welsh language skills are desirable. If you have a passion for people and thrive in a customer-focused role, we'd love to hear from you today!

3 Housing officer Jobs in Wales