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Location: South London Salary: Circa £52,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are pleased to advertise an excellent opportunity on behalf of one of our esteemed clients for a Housing Manager. This is a leadership role, ideal for an experienced professional passionate about delivering exceptional housing services and driving positive change within communities.Key Responsibilities<ul><li>Leadership and Management:<ul><li>Lead and manage a team of housing officers and support staff, ensuring high-quality service delivery.</li><li>Provide direction, mentoring, and performance management to ensure team objectives are met.</li></ul></li><li>Strategic Planning:<ul><li>Develop and implement housing strategies to meet organizational goals and resident needs.</li><li>Monitor and evaluate the effectiveness of policies and procedures, recommending improvements where necessary.</li></ul></li><li>Tenancy and Estate Management:<ul><li>Oversee tenancy management, ensuring compliance with housing law, tenancy agreements, and best practices.</li><li>Ensure the timely resolution of complex tenancy issues, including disputes, antisocial behaviour, and breaches.</li></ul></li><li>Customer Service:<ul><li>Champion a customer-focused approach, ensuring tenants receive excellent support and guidance.</li><li>Act as an escalation point for complex resident queries and complaints.</li></ul></li><li>Financial Oversight:<ul><li>Manage budgets effectively, ensuring resources are allocated efficiently.</li><li>Oversee rent collection processes and ensure strategies are in place to minimize arrears.</li></ul></li><li>Partnership Working:<ul><li>Build strong relationships with external stakeholders, including local authorities, contractors, and community groups.</li><li>Represent the organization at meetings, forums, and events.</li></ul></li><li>Health, Safety, and Compliance:<ul><li>Ensure all properties comply with health and safety standards, including fire safety and maintenance requirements.</li><li>Maintain up-to-date knowledge of housing legislation and ensure the organization’s compliance.</li></ul></li></ul>About YouWe are seeking a candidate who is:<ul><li>Experienced in housing management or a related field, ideally in a leadership role.</li><li>Knowledgeable in housing law, tenancy management, and welfare benefits.</li><li>Skilled in managing and motivating teams to deliver high-quality services.</li><li>Proficient in financial management, including budgeting and rent collection.</li><li>A strong communicator with the ability to build relationships with diverse stakeholders.</li><li>Flexible and adaptable, with a solution-focused approach.</li></ul>What We Offer<ul><li>Competitive salary of circa £52,000 per annum.</li><li>Hybrid working arrangements to support work-life balance.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive workplace culture.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Manager

Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours flexible)We are looking for an experienced officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health. The successful candidate will be highly knowledgeable on environmental health legislation and have demonstratable experience of working in an Environmental Health team in a local government setting.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate an ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 20th January 2025 (noon)Interviews: week commencing 3rd February 2025For full information and to apply online, go to <a href="http://www.surreyjobs.info" target="_blank">www.surreyjobs.info</a> or <a href="http://www.spelthorne.gov.uk/jobs" target="_blank">www.spelthorne.gov.uk/jobs</a> alternatively, please contact Recruitment Services on (01784 444263 (24hr answer phone) quoting reference number 1230All shortlisted applicants will be contacted via email after the closing date.&nbsp;CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

2 Housing services manager Full-time Jobs