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The Vacancy Hybrid Working Arrangements - the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. CHS Community Support Services work with vulnerable people who are homeless or at risk of homelessness, to promote independent living skills. The services also work with families/relatives to prevent homelessness, and they support people to sustain their tenancies where they are in independent accommodation. What You'll Do <ul> <li>Assist the Director of Customers in ensuring that a first-class housing management service is developed and delivered in partnership with our customers.</li></ul><ul> <li>Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.</li></ul><ul> <li>Be accountable for team performance including lettings, tenancy issues, communal areas, rental income and service charges.</li></ul><ul> <li>Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.</li></ul>About You <ul> <li>A minimum of two years' experience delivering and managing a housing service within a social housing environment.</li></ul><ul> <li>Chartered Institute of Housing Qualification or relevant management qualification experience desirable.</li></ul><ul> <li>In-depth knowledge of social housing law, benefits, housing policy and related social issues.</li></ul><ul> <li>Experience of line management desirable.</li></ul><ul> <li>Experience of working with and supporting customers with support needs.</li></ul><ul> <li>Confident with a strong focus on first class customer service and excellent communication and influencing skills.</li></ul><ul> <li>Able to lead the continuous improvement of our housing management service and coaching team members effectively.</li></ul><ul> <li>Experience of using housing management IT systems and Microsoft Packages and strong numerary skills.</li></ul><ul> <li>A full UK driving licence, use of a car for work purposes and business insurance.</li></ul>Benefits <ul> <li>Employee discount scheme (retail, leisure, gym membership and fitness equipment)</li></ul><ul> <li>Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Cycle to work scheme (salary sacrifice)</li></ul><ul> <li>One day off a year to volunteer for a charity of your choice</li></ul><ul> <li>30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service</li></ul><ul> <li>Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)</li></ul><ul> <li>Company sick pay</li></ul><ul> <li>58p per mile business mileage allowance</li></ul><ul> <li>Refer a friend scheme (£250)</li></ul><ul> <li>Contributory pension scheme, which both you and CHS contribute to</li></ul><ul> <li>Enhanced maternity and paternity leave</li></ul><ul> <li>Flexible Working Policy</li></ul><ul> <li>Full induction</li></ul><ul> <li>Comprehensive free training and development opportunities with paid time off</li></ul><ul> <li>Free DBS (for relevant posts)</li></ul><ul> <li>Free onsite/nearby parking</li></ul><ul> <li>Hybrid Working Policy</li></ul><ul> <li>Flexitime</li></ul>Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete online assessments CLOSING DATE FOR APPLICATIONS midnight Monday 5 May 2025 INTERVIEWS: Tuesday 13 May-pm, Wednesday 14 May-am and Thursday 15 May pm If you would like an informal discussion about the post, please contact Helen Tonks, Director of Customers on 01223 736425, or via email to <a href="mailto:helen.tonks@chsgroup.org.uk" target="_blank">helen.tonks@chsgroup.org.uk</a> About Us Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Vision &amp; Values 'CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.' Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>The way we work - 'the CHS way' <ul> <li>Flexible</li> <li>Creative</li> <li>Respectful</li> <li>Working in partnership</li> <li>Focused on the social objective</li></ul>Benefits Employee discount scheme Holiday purchase scheme Company sick pay Comprehensive free training &amp; development Doctor Care Anywhere Contributory pension scheme Business mileage allowance Employee Assistance Programme

Housing Manager

Job Description Newham is a vibrant and aspirational inner-city borough with a clear vision for building wealth within the community. As one of the youngest and most diverse boroughs in the UK, 72% of our residents are from ethnically diverse communities, speaking over 100 languages. Home to the iconic Olympic Park and London Stadium, we are a rapidly growing borough, with our population predicted to grow to over 500,000 by 2030. Director of Housing Needs | salary from £119,514 to £144,249 Are you ready to take on one of the most challenging and rewarding roles in housing services? Newham Council is seeking a dynamic and driven individual to join us as the Director of Housing Needs. As we restructure our housing team to meet the challenges in our borough, this is a unique opportunity to make a significant impact on the lives of our residents and help shape the future of housing in Newham. Newham has the highest rate of households in temporary accommodation in the country. This role is not for the faint-hearted, but for those who see challenges as opportunities to make a real difference. As the Director of Housing Needs, you will be at the forefront of our efforts to tackle homelessness and ensure that everyone has access to timely and good quality housing. You will lead a large, stable, multi-disciplinary team and a significant and complex budget. Your responsibilities will include overseeing our established prevention programme and implementing our homelessness strategy - we know what we need to do, we need you to lead our team in delivering our plans. In this role you will also lead our with the private rented sector in relation to both licensing and enforcement, and work in partnership with partners and stakeholders to ensure the standards and safety across the borough are at the highest level. This is a collaborative role at the heart of our council that will lead a cross-department approach to homelessness, bringing creativity and innovative thought into how we deliver our services. Prudent financial management will ensure we manage our costs whilst delivering the best outcomes for residents possible. About You We are looking for someone that can bring impact and outcomes. With a career in housing, you will be able to demonstrable show how your experience to date can deliver results at scale, in a borough like Newham. Beyond technical expertise, we are looking for someone to bring energy, enthusiasm, passion, and creativity into this role. Collaboration, partnership working and negotiating with stakeholders, both internal and external, will all be second nature to you. We are looking for someone that has experience of managing large multi-disciplinary housing teams and complex budgets. This is a newly elevated role as part of the new housing structure in the council, and we are looking for someone who is ready to take on this challenge and drive forward our ambitious plans. Why Join Us? Newham Council is committed to making a real difference in the lives of our residents. We have an established homelessness response programme, stability within the team, and a clear strategy for tackling homelessness. This is a fantastic opportunity to join a forward-thinking council and be part of a team that is dedicated to improving housing services and outcomes for our residents. For a discussion about your suitability, please contact Frazer Thouard (07384 810 743), Kembi Coakelin (07778 364 191), or Duncan Collins (07586 705 475) from our partners at GatenbySanderson. To look at the job description and to apply please click on the link : Job - GatenbySanderson Newham Council is committed to equality, diversity, and providing services that reflect the needs of our community. We encourage applications from individuals who share our vision for a fairer, more sustainable, and more inclusive Newham. About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Director of Housing Needs

Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul><li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li> </ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul><li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li> </ul>If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Natalie.p.smith@birmingham.gov.uk" target="_blank">Natalie.p.smith@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

The vacancy Hours: 35 per week Shift Pattern: Mon - Fri 9:00 - 17:00 or 9 day fortnight - 70 hours over 2 weeks Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li> <li>Fluent Bengali Speaker would be desirable</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 4 May 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Job Description Are you a strategic leader with a passion for delivering exceptional housing services? The Guinness Partnership has a new opportunity for a Head of Housing Operations. Based in London, Oldham or one of our regional offices, you will be responsible for providing the direction, leadership and overall management of our Customer Liaison Service nationally, who provide services to more than 130,000 customers living in 70,000 homes across England. You will be leading a team of 8 Regional Heads of Service. This is an exciting time to join us, as the Head of Housing Operations, you will have the opportunity to drive real change and further improve our service to Guinness residents. You will be responsible for developing and delivering the strategic plans to deliver an excellent resident experience and creating a culture that supports and develops employees. We know that how we do things is just as important as what we do. You'll not only be an inspirational leader that can think strategically, you'll also have the determination to ensure that Guinness achieves KPIs and delivers high performance consistently. The role will require national travel, the successful candidate will regularly be in London over the coming months. Essential experience: <ul> <li>Proven senior management experience and strong operational skills, in a large, complex housing or similar organisations.</li> <li>Proven track record of achieving KPIs, delivering high performance and sustained customer satisfaction.</li> <li>Experience of strategic and operational planning, collaborative working and leading the delivery of high-quality customer focused services.</li> <li>Experience of leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture.</li> <li>Experience of budget setting, management and control.</li> <li>Understanding of health and safety, risk and regulatory requirements for a housing association.</li> <li>Experience of delivering exceptional service to a diverse range of customers through others.</li> <li>Excellent written, verbal and inter-personal communication skills across large teams/ in complex organisations.</li> <li>Strong stakeholder management and influencing skills.</li></ul>Desirable experience: <ul> <li>Experience of continuous improvement methodologies.</li> <li>Relevant coaching skills</li></ul>Qualification requirements: <ul> <li>Educated to degree level or equivalent</li> <li>CIH Level 5 qualified (or working towards)</li></ul>To find out find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and covering letter that details how you meet the essential criteria. First stage interviews to held over MS Teams on Friday 2nd &amp; Tuesday 6th May. Second stage interviews to be held in our London office on Monday 12th May. If the successful candidate is based in our London office, they will also receive a £6000 Local Job Supplement in addition to the advertised salary. INDTGP TJTGP

Head of Housing Operations

Job Description Are you a strategic leader with a passion for delivering exceptional housing services? The Guinness Partnership has a new opportunity for a Head of Housing Operations. Based in London, Oldham or one of our regional offices, you will be responsible for providing the direction, leadership and overall management of our Customer Liaison Service nationally, who provide services to more than 130,000 customers living in 70,000 homes across England. You will be leading a team of 8 Regional Heads of Service. This is an exciting time to join us, as the Head of Housing Operations, you will have the opportunity to drive real change and further improve our service to Guinness residents. You will be responsible for developing and delivering the strategic plans to deliver an excellent resident experience and creating a culture that supports and develops employees. We know that how we do things is just as important as what we do. You'll not only be an inspirational leader that can think strategically, you'll also have the determination to ensure that Guinness achieves KPIs and delivers high performance consistently. The role will require national travel, the successful candidate will regularly be in London over the coming months. Essential experience: <ul> <li>Proven senior management experience and strong operational skills, in a large, complex housing or similar organisations.</li> <li>Proven track record of achieving KPIs, delivering high performance and sustained customer satisfaction.</li> <li>Experience of strategic and operational planning, collaborative working and leading the delivery of high-quality customer focused services.</li> <li>Experience of leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture.</li> <li>Experience of budget setting, management and control.</li> <li>Understanding of health and safety, risk and regulatory requirements for a housing association.</li> <li>Experience of delivering exceptional service to a diverse range of customers through others.</li> <li>Excellent written, verbal and inter-personal communication skills across large teams/ in complex organisations.</li> <li>Strong stakeholder management and influencing skills.</li></ul>Desirable experience: <ul> <li>Experience of continuous improvement methodologies.</li> <li>Relevant coaching skills</li></ul>Qualification requirements: <ul> <li>Educated to degree level or equivalent</li> <li>CIH Level 5 qualified (or working towards)</li></ul>To find out find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and covering letter that details how you meet the essential criteria. First stage interviews to held over MS Teams on Friday 2nd &amp; Tuesday 6th May. Second stage interviews to be held in our London office on Monday 12th May. If the successful candidate is based in our London office, they will also receive a £6000 Local Job Supplement in addition to the advertised salary. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The vacancy Hours: 35 per week Shift Pattern: Monday - Friday Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li> <li>Fluent Bengali Speaker would be desirable</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 4 May 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Job Description Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul> <li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li></ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul> <li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li></ul>If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Natalie.p.smith@birmingham.gov.uk" target="_blank">Natalie.p.smith@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

8 Housing services manager Full time Jobs