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Section 20 Consultation Manager£55,000-£60,000 pa + benefits&nbsp;Farringdon, Croydon or Maidstone – hybrid working&nbsp;We’re looking for a Section 20 Consultation Manager to join our Section 20 Team on a permanent basis here at Southern Housing!Reporting to the Director of Customer Transactions, you will provide strong and clear leadership of the Section 20 team, ensuring they are managed, motivated, supported and driven to develop and provide excellent customer service second to none in the sector.&nbsp;You’ll be based at one of our main offices in either Farringdon, Croydon, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. You will be expected to work flexibly to meet customer and business needs including the possibility of some evening working and from different geographic locations as may be needed.Key responsibilities include:<ul><li>In conjunction with the Head of Property Management, Senior Property Managers work with and oversee Property Management team colleagues for block specific s20 consultations for works and services making sure that our ability to recover costs is protected together with making sure that leaseholders’ rights are respected and views taken on board as far as possible.</li><li>As needed work with Service Charge team in the preparation and service of section 20b notices for works or service costs that may need to be deferred.</li><li>Support the production of accurate service charges especially as they may relate to works subject to consultation including reconciling actual costs against estimate provided in section 20 notices. Help as may be needed dealing with resident enquires to ensure speedy resolution and SH externally if disputes arise.</li><li>To lead and manage appropriate projects, to maintain and improve the operation of the team.</li><li>To lead the setting, reviewing and complying with relevant policies and procedures making sure they meet all relevant legal and regulatory requirements as well as working towards best practice and high levels of customer satisfaction as it relates to s20 and relevant related areas.</li></ul>What you’ll need:<ul><li>Extensive knowledge and experience of legal aspects of leasehold law and regulations, especially as it relates to sections 20 and 20b and ideally practical experience of preparing and representing cases at Tribunal (FTT and upper Tribunal) and court</li><li>Working knowledge of Landlord and Tenant Acts, Statutory Instruments and Regulations.</li><li>Proven line management experience with the ability to inspire and motivate staff and stakeholders.</li><li>Effective communicator, using a range of techniques and tools to convey messages.</li></ul>Please include specific examples demonstrating how you meet the criteria in your supporting statementClosing date: Thursday 12th June 2025 at 23:59pm.&nbsp;We reserve the right to close this&nbsp;advert early if we receive a suitable&nbsp;number of applications.We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant’s qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us.About usAt Southern Housing, our residents are at the&nbsp;heart&nbsp;of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.What's in it for you<ul><li>Pension</li><li>Life assurance</li><li>Healthcare cash plan</li><li>Eyecare &amp; dental</li><li>Birthday leave</li><li>Retailers&nbsp;discounts</li><li>Cycle to work</li><li>Buy &amp; sell annual leave</li><li>Season ticket loan</li><li>In-house academy &amp; career development</li><li>Flexible working</li></ul>&nbsp;Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience&nbsp;and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Consultation Manager

Location: Blue Star House, Brixton We operate agile working (min 2 days a week in the office, including Wednesdays) About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. We are now looking for a Director of Operationsto join us on a fixed term, full-time basis. We offer flexibility on hours e.g. 4 days a week/compressed hours for the right candidate. The Benefits - Salary of £105,000 per annum pro rata - Attractive pension scheme - Perkbox - Buying and selling annual leave - Health Shield - Season ticket loan - Subsidised gym membership The Role This is an excellent opportunity for an experienced executive to join our dedicated team and make a real impact on the lives of women in need. We have been on a journey of significant change, and we are looking for someone who can help us to stabilise services and continue this journey. You will have an ambition to succeed, with a desire to deliver good quality services to customers in an increasingly challenging operating environment with limited resources. In this rewarding role, you will have the opportunity to establish stability and develop a committed team in a values-driven organisation that is dedicated to empowering women and creating safer, more inclusive communities. As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and you will lead a culture of continuous improvement, customer focus and collaborative working across your directorate. So, if you want to use your expertise to help create a better future for women, read on and apply today! About You To be considered for the role of Director of Operations, you will need: - Substantial experience of strategic change management and leadership - Substantial experience as a director within a social housing environment or similar - Significant experience of Housing Services, customer service delivery and complaints resolution - Significant experience of Asset and Estate management service delivery - Degree level or equivalent - Demonstrable evidence of developing and delivering a positive performance/continuous improvement culture in a service delivery setting - Demonstrable experience of managing large/complex budgets - Strong ICT skills, excellent verbal and written communication skills and strong numeracy - Persuasive presentation skills Closing Date: 6 June 2025 at 5:00 PM – NB: we reserve the right to close this vacancy once we have received sufficient applicants for shortlisting Shortlisting: w/c 9 June 2025 Interviews: 16 June 2025

Director of Operations

Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible)We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: 30 June 2025 (Noon)Interviews: week commencing 14 July 2025Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.&nbsp;Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.&nbsp;Working towards equal opportunitiesStrictly No Agencies

Housing Standards Officer or Senior Housing Standards Officer

Housing Manager Harrow, North London Permanent, Full Time (37.5 hpw) Pay circa £34,000 per annum and great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in Amanda and Tim's awesome housing team in Northwest London, covering areas across Brent, Harrow, Harringay, Enfield and Tower Hamlets. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager: <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul> <li> A "can do" positive attitude, you're proactive and well organised, able to work on your initiative. </li> <li> A real passion for delivering excellent customer service and a genuine desire to help your customers. </li> <li> Confidence working collaboratively with colleagues in other parts of the business and external partners </li> <li> An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers! </li> <li> The ability to use technology to navigate our systems and update customer records </li> <li> An appreciation that this is a role where you'll spend much of your time lone working in our local estates where access to a vehicle for business use is a must. </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team You'll join Amanda and Tim's team, we're super passionate about what we do! We are a newly formed team and we're really proud of the work we do in our communities to help our customers sustain their tenancies. We're a supportive bunch and like to meet up regularly in our office in Harrow for team catch-ups and a regular office day. Job details <ul> <li> This is a hybrid role and in an average week, you'll be expected to split your time working from the nearest local office, as well as out in our communities in Northwest London and working remotely from home. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

The vacancy Hours: 35 hours per week Shift Pattern: Monday - Friday, 9am - 5pm Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 16 June 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Lewisham Council's Housing Service is recruiting a Head of Housing Needs and Refugee Services. The role It's an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work -full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK's first borough of Sanctuary. It's also a challenging time for us, with significant financial pressure and increasing demand for our services. We work to ensure everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. We are one of London's busiest homelessness and housing needs service with an anticipated three and a half thousand homeless approaches this year. With only nine-hundred social homes available each year, we must be innovative in our work to resettle as many of our residents facing homelessness into the private rented sector. We are tackling this challenge head-on through a bold and transformative agenda of operational and cultural change that is already underway. We are looking for a dynamic and ambitious Head of Service with proven experience in leading housing needs and refugee resettlement services. In this pivotal role, you will also be responsible for overseeing substantial budgets and monitoring the use of grant funding, while driving forward service improvement and transformational change across the service and the directorate. This is a rare opportunity to take on a high-impact leadership role at a time of significant change and innovation. What we're looking for Reporting to the Director of Housing Strategy, the Head of Housing Needs and Refugee Services oversees a high-impact, fast-improving service delivering critical support to residents who are in housing need. You will be responsible for providing strategic direction for homelessness prevention, housing options, temporary accommodation and resettlement for our clients. Alongside, you will also lead our refugee resettlement and no recourse to public funds service. This is an ambitious job with an ambitious future, operating in a challenging local and national environment. We are looking for our new post-holder to inspire a culture of innovation and be relentless in their pursuit of delivering a high-quality, efficient and responsive service for our clients. Managing a service of up to 120 staff and a budget of over £20 million, the post-holder will lead a diverse range of teams. They will ensure that our statutory homelessness services is customer centric and managed to a high standard. They will manage the commissioning and management of the required temporary accommodation supply, and increase our use of the private rented sector to find stable accommodation for our service users. Above all, they will drive the service forward, to ensure that the service meets the needs of our clients, the Council and wider stakeholders. We are looking for a strategic and inspirational leader who can demonstrate strong experience of leading homelessness and procurement services in a demanding environment. You will need to have skills and experience to build strong partnerships across key public and voluntary sector stakeholder organisations. If you're inspired by the opportunity to shape the future of our service and confident in your ability to lead with impact, we want to hear from you. In return, we'll offer excellent development opportunities, plus a range of benefits that include a career average pension scheme, flexible working and the opportunity to make a real difference to our local community. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)- <a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £77,157 - £83,448 per annum (SMG3) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity We value diversity and welcome applications from all backgrounds. Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. 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Head of Housing Needs & Refugee Services

Job Number: HCAA02434Agreement Type: Permanent - Full TimeSalary: £47,628 - £49,638The Role:Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver much needed new council rented, shared ownership and outright sale homes across Hackney. Strategy, Assurance &amp; Private Sector Housing is a highly skilled multi-disciplinary service that provides specialist support and leads on bespoke portfolios across the Regeneration, Economy &amp; Housing Development division.The Council is looking for a Commercial Sales &amp; Lettings Advisor with a strong background in the new homes sector for both affordable and open-market homes, to join its small team. This is a varied and hands-on role covering the full spectrum of commercial sales and lettings - from lead generation and client engagement to conducting viewings, assessing applications and managing the completion process.The ideal candidate will have a proven track record in the affordable/intermediate and/or open market sector, with a solid understanding of both development and legal procedures. You’ll need to be proactive, customer focused and confident in managing internal and external stakeholders across a busy portfolio. You must be able to form strong working relationships with colleagues, contractors and potential customers in order to influence and provide clear advice throughout the delivery and marketing phases.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 8 June 2025 (22.59).Interview and assessment date: 26 June 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

7 Housing services manager Jobs in London, UK