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Job Description Salary:£29,000 per annum + £1200 on call allowance Location:Edinburgh Contract/Hours:Permanent / Full Time - 37 hours per week (including evenings and weekends) Benefits: <ul><li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave </li><li>Gain professional qualifications and excellent training/development opportunities </li><li>Flexible maternity, adoption, and paternity packages </li><li>Pension with up to 7% employer contribution with included life assurance cover </li><li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. </li></ul>Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. A bit about the role Our housing support and care at home service is dedicated to ensuring the independence of a young person within their community. We offer round-the-clock care and support on a 2:1 ratio for a young lady with learning disabilities. We're looking for a Team Leader who'll be a positive role model, while providing line management to a small team of staff, to deliver high standards of care across our Edinburgh and Haddington services. You'll be responsible for rota management, lead on shifts, support staff in their personal development and assist the Registered Manager with the day to day running of the service. You'll work to achieve positive outcomes for the Young Person and will be the go-to person when the Registered Manager is not available. You'll be part of an exceptional team who work together to develop and deliver person-centred care plans. You'll proactively help the young person on her journey to lead a more independent life by supporting her in achieving outcomes, making informed choices, and promoting participation in her community. We strongly believe that behaviour is communication and work to identify what the young people are trying to tell us through their behaviour and support them to communicate that in a positive way. How you'll help to create brighter futures Some key responsibilities of a Team Leader role are; <ul><li>Leading shifts and working with the Registered Manager to ensure compliance with regulatory requirements and organisational policy and procedure.</li><li>Provide leadership by example to ensure that records, paper and electronic, are maintained and duly uploaded into the appropriate database.</li><li>Support staff team development through training opportunities, staff supervision, and multidisciplinary working.</li><li>Work to achieve positive outcomes for individual children and young people and contributing to the achievement of an outstanding, good or equivalent rating in external inspection including deputising in the absence of the Registered Manager.</li></ul>Let's talk about you <ul><li>Must possess SVQ 3 in Social Services &amp; Healthcare, or HNC Social Services or equivalent / SVQ4 in Social Services or Healthcare or willing to work towards / SSSC registered.</li><li>Previous experience of supervising staff.</li><li>Significant experience of working with children and young people with Learning Disabilities.</li><li>Confident in all aspects of MS Office.</li><li>Experience of coaching and supporting staff to reach a competent standard.</li><li>Ability to work under pressure while maintaining drive and enthusiasm and to be able to deal with children and young people effectively and safely with challenging behaviour.</li></ul>Good to know Application Process Please note we are unable to offer visa sponsorship for this role. Contact: Jessica Jarvis at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 12072 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Please click on the below links to find out more about this role and Action for Children; Job Description Action for Children Employee Benefits AfC Commitment Statement Management Competency Framework Make a Difference - A Career in Residential Services Action for Children's story or find us on X, Linkedin, Facebook or YouTube to get to know us better.

Team Leader Housing Support

The Vacancy Join McCarthy Stone as a Relief House Manager - Make a Difference Every Day! Are you passionate about delivering outstanding customer service? Do you thrive in dynamic environments where multitasking and problem-solving are key? If you enjoy organising social events and helping others, we have the perfect opportunity for you! McCarthy Stone is seeking a Relief House Manager to join our dedicated team, covering ad hoc shifts at our beautiful estates in and around the West of Scotland. This role offers flexible hours to be agreed upon with the Operations Manager, with an hourly rate of £13.77. Plus, you'll receive mileage reimbursement for your travel! Why Work with Us? At McCarthy Stone, we offer a range of fantastic benefits, including: <ul> <li>Group personal pension</li> <li>Life assurance</li> <li>Medical screening</li> <li>Comprehensive induction and training</li> <li>Excellent career progression opportunities</li> <li>The chance to work in stunning surroundings</li></ul>About the Role As a Relief House Manager, you will play a vital role in maintaining the high-quality service our residents expect. Your responsibilities will include: <ul> <li>Welcoming new homeowners and helping them settle in</li> <li>Providing a friendly front-of-house service and assisting visitors</li> <li>Offering support, guidance, and communication between homeowners, families, and service partners</li> <li>Managing the estate, ensuring it is safe, secure, and well-maintained</li> <li>Responding to emergencies with professionalism</li> <li>Facilitating social interactions and helping homeowners enjoy their retirement</li></ul>Who You Are The ideal candidate will have: <ul> <li>Excellent communication skills and a "can-do" attitude</li> <li>Extensive experience in a customer service role</li> <li>A professional approach with high standards</li> <li>Flexibility and reliability for out-of-hours calls</li> <li>Resilience and effective problem-solving skills</li> <li>Basic health and safety awareness (preferred)</li> <li>Good computer literacy, including Microsoft Word and Outlook</li> <li>First aid qualifications (preferred)</li></ul>Why McCarthy Stone? Recognised as a great place to work, this role is not just a job-it's a chance to make a positive impact on the lives of older people. If this sounds like the perfect role for you, apply today! We review applications as they come in and may fill the position before the closing date. At McCarthy Stone, we celebrate diversity and welcome applications from all backgrounds. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

The Vacancy Join McCarthy Stone as a Relief House Manager - Make a Difference Every Day! Are you passionate about delivering outstanding customer service? Do you thrive in dynamic environments where multitasking and problem-solving are key? If you enjoy organising social events and helping others, we have the perfect opportunity for you! McCarthy Stone is seeking a Relief House Manager to join our dedicated team, covering ad hoc shifts at our beautiful estates in and around the East of Scotland. This role offers flexible hours to be agreed upon with the Operations Manager, with an hourly rate of £13.77. Plus, you'll receive mileage reimbursement for your travel! Why Work with Us? At McCarthy Stone, we offer a range of fantastic benefits, including: <ul> <li>Group personal pension</li> <li>Life assurance</li> <li>Medical screening</li> <li>Comprehensive induction and training</li> <li>Excellent career progression opportunities</li> <li>The chance to work in stunning surroundings</li></ul>About the Role As a Relief House Manager, you will play a vital role in maintaining the high-quality service our residents expect. Your responsibilities will include: <ul> <li>Welcoming new homeowners and helping them settle in</li> <li>Providing a friendly front-of-house service and assisting visitors</li> <li>Offering support, guidance, and communication between homeowners, families, and service partners</li> <li>Managing the estate, ensuring it is safe, secure, and well-maintained</li> <li>Responding to emergencies with professionalism</li> <li>Facilitating social interactions and helping homeowners enjoy their retirement</li></ul>Who You Are The ideal candidate will have: <ul> <li>Excellent communication skills and a "can-do" attitude</li> <li>Extensive experience in a customer service role</li> <li>A professional approach with high standards</li> <li>Flexibility and reliability for out-of-hours calls</li> <li>Resilience and effective problem-solving skills</li> <li>Basic health and safety awareness (preferred)</li> <li>Good computer literacy, including Microsoft Word and Outlook</li> <li>First aid qualifications (preferred)</li></ul>Why McCarthy Stone? Recognised as a great place to work, this role is not just a job-it's a chance to make a positive impact on the lives of older people. If this sounds like the perfect role for you, apply today! We review applications as they come in and may fill the position before the closing date. At McCarthy Stone, we celebrate diversity and welcome applications from all backgrounds. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

3 Housing services manager Jobs in Scotland