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The role Housing with Support Manager Later Living Housing £26,185 - £27,563 and opportunity to apply for Level 3 CIH in Housing Management About Us Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living. This role Metropolitan Thames Valley are currently looking for enthusiastic Housing specialists to join as on-site Housing with Support Managers across some of our schemes in the Midlands area. There are several roles available in Rushcliffe, Nottingham City and Derby, ranging from 20 hours per week to full time, 37.5 hours per week. These roles generally have requirement for a daily presence on site, Monday - Friday. Some of these roles have a requirement to take part on an on-call rota which is usually once every 13 weeks - there is extra renumeration for this. We ask that all applicants have a full driving licence and a car to use for work purposes. As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme. You will be the single point of access for customers regarding all housing and support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders. All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus several residences in close proximity to the service but living in the community. While not all customers will be receiving care from Metropolitan Thames Valley, this may be provided by third parties, and you will be a point of contact for these providers. What you'll need to succeed As you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision. To be considered for interview your CV must demonstrate: 1) Experience and awareness of the wellbeing and housing needs of vulnerable older persons 2) The ability to take a positive approach to problem solving and be decisive in your own decisions 3) A good understanding of Housing Management responsibilities and tenancy agreements rights and obligations 4) Knowledge and understanding of the relevant legislation relevant to this customer group 5) Demonstrate a good understanding of customer service 6) Good awareness of adult safeguarding procedures and responsibilities What you need to do nowIf you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now'. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Housing with Support Manager

Job Description Independent Living Support Worker (Peripatetic) - Level 1 | 8872 | Permanent Contract | 37 hours per week | £26,403 to £28,142 per annum | Grade E | Countywide Children's Services, Residential Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our supported accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. Now is the time to join our amazing team supporting young people to live independently and at the same time, develop your career through the chance to attain your Level 3 Children's Workforce Diploma- which is fully funded. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays and "sleep-in" as required, the role is a lone working role during weekend and evenings. To apply, please download an application form and attach it to your online application instead of your CV. If you would like to find out more about the role, please call Maria Gronborg - Service Manager, on 01603 223286 These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 11 September 2025 at 23:59 All other applicants closing date: 18 September 2025 at 23:59 Previous applicants need not apply.

Independent Living Support Worker Peripatetic

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We are currently recruiting a Recovery Coordinator to work as part of the newly implemented Southwest Prisons service delivering psychosocial interventions to service users across HMP Exeter. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: HMP Exeter - Southwest Prisons Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li><li>Proactively follow up with service users that miss appointments to increase opportunity of engagement</li><li>Contribute to risk management processes, including prison ACCT process as appropriate</li><li>Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service (capped at 30 days)</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 9/10/2025 Closing Date 22/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Dorota Adametz | <a href="mailto:dorota.adametz@cgl.org.uk" target="_blank">dorota.adametz@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Estates Co-ordinator Great Western Hospital Full time - 37.5 hours per week. 0800 - 1630 hours Mon-Fri Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits. Main Purpose: To support Serco's Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner. The Estates Co-ordinator will report into the Compliance &amp; Asset Manager for Serco on site, who in turn will report to the Estates Manager for the contract. Main Accountabilities: <ul><li>Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.</li></ul><ul><li>Ensure that the resources required to undertake planned or reactive works are efficiently utilised.</li></ul><ul><li>Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.</li></ul><ul><li>To answer incoming calls and Estates emails in a friendly and professional manner.</li></ul><ul><li>Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.</li></ul><ul><li>Manage the Estates filing systems, and any other ad-hoc administration requests as required.</li></ul>What you will need for the role: <ul><li>Knowledge of a CAFM system</li></ul><ul><li>High Level of Customer Service</li></ul><ul><li>Excellent communicator with good interpersonal skills</li></ul><ul><li>Able to manage workload and meet required deadlines.</li></ul><ul><li>Be organised and methodical with good attention to detail.</li></ul><ul><li>Problem solving</li></ul><ul><li>Ability to work on own initiative and be proactive.</li></ul><ul><li>Good Contractor relations</li></ul><ul><li>Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material</li></ul>What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li></ul><ul><li>Pension: Up to 6% contributory pension scheme.</li></ul><ul><li>Holidays: 25 days' annual leave plus bank holidays.</li></ul><ul><li>Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li></ul><ul><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li></ul><ul><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li></ul><ul><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li></ul><ul><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li></ul><ul><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Estates Co-ordinator

An exciting opportunity exists to be part of Wakefield Councils Homeless Team as a Homeless Officer. This role is temporary until 31 March 2026. However, there is the potential for this to be extended. Consideration will be given to anyone who may wish to apply on a part-time basis. If you wish to apply for this on a secondment basis, please seek agreement from your Team Manager prior to application. The team provides homeless prevention, assessment, and decision-making services to those who are homeless or at risk of becoming homeless. The role involves undertaking casework to identify and address an applicants housing related problems and to provide reports to enable decisions to be made on what duty the Council owes to each household. We are looking for someone with highly effective interpersonal skills, the ability to communicate effectively at all levels and have personal resilience when dealing with challenging situations. You will also need to be highly organised, able to work within strict deadlines, have good IT skills and able to work both within a team and independently. For more information about the role and the essential requirements of the post please refer to the job description and specification. What can I expect? <ul> <li>This is a Full -Time post of 37 hours per week. Once fully trained to undertake all aspects of the role, it is likely that there will be a mix of office and homeworking possible.</li> <li>Support and ongoing training.</li> <li>The Local Government Pension Scheme (LGPS)</li> <li>A range of other benefits available to employees of the Council. For example, discounted membership to our excellent leisure facilities, discounts for a range of retail, entertainment, health, and leisure providers.</li> </ul>

Homeless Officer

Housing Options Officer Grade 6, £33,699 up to £38,220 per annum pro rata plus standby and call out payments 18.5 hours per week/37 hours over two weeks, 12 month fixed term contract Suggested working pattern (negotiable) Mon Tue Wed Thu Fri Week 1 AM 3.5 hours AM 4 hours Non working day AM 3.5 hours AM 4 hours Week 2 AM 4 hours AM 3.5 hours AM 3.5 hours AM 4 hours 7.5 hours (duty day) This is an exciting time to join the Housing Options Service with the opportunity to build on the excellent results already seen around homelessness prevention. We are looking for a knowledgeable and dedicated Housing Options Officer to join our current team. Drawing on proven experience of dealing with customers in a busy front line service, you will offer professional advice on a range of housing options to potentially homeless customers. The Housing Options Officer will work with customers to resolve their housing situation, with an emphasis on preventing homelessness, using a range of tools, giving timely advice on housing options across a wide spectrum of tenures, as well as applying relevant legislation. Duties will include carrying out interviews, home visits, liaison with other agencies, negotiations, agreeing and monitoring personal housing plans, in addition to arranging temporary or permanent accommodation for customers facing homelessness. The successful candidate will have proven experience of conducting interviews in stressful situations and be a skilled negotiator who is persuasive in challenging situations. You will have a working knowledge of housing/homelessness legislation, welfare benefit reforms, rent arrears procedures, private sector issues and will be able to handle a large and complex workload. Use of a car is required and you must be able to participate in a 24 hour out of hours rota. We operate a 'hybrid working' model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough. Closing date: 21 September 2025 Interview date: 1 October 2025 Hinckley &amp; Bosworth - A PLACE OF OPPORTUNITY Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5. We welcome applications from all of the community. Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays. Reasonable workplace adjustments are considered for all roles.

Housing Options Officer

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Worker Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer, here at YHG, you will have... <ul><li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>Good knowledge of best practice in safeguarding adults and safeguarding children</li><li>A good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally you will... <ul><li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li><li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. If you feel this could be the right role for you, we would love to hear from you! Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash plan, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: Sunday 28th September 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Tenancy Management Officer

Job Description Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday, and will be working across our different schemes in Crewe and the surrounding areas. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: <ul><li>Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges.</li><li>Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence.</li><li>Health &amp; Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.</li><li>Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme.</li></ul>Role Criteria: Essential: <ul><li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li><li>Demonstrable commitment to Equality and Diversity.</li><li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li><li>Previous experience in carrying out administrative work including numeracy work.</li><li>Ability to work on own initiative and as part of a team.</li><li>Good verbal and written communication.</li><li>Good knowledge of Microsoft Office.</li><li>Full UK Driving Licence and access to own vehicle.</li></ul>In return for your hard work, we offer: <ul><li>Competitive salary of £26,271 per annum</li><li>25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.</li><li>Healthcare Cashback Plan.</li><li>Pension Contributions - up to 9% on a matched basis. </li><li>Life Assurance.</li><li>Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li><li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. Interviews will take place in person on Friday 26th September 2025. TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Job Description Overview The London Borough of Harrow is seeking a Principal Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of environmental protection through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have: <ul><li>Environmental Health Degree or relevant level 6 qualification or direct evidence of relevant and substantial experience in two or more disciplines and managing a complex caseload.</li><li>2 or more advanced level qualifications and maths and English at GCSE.</li><li>Have an excellent knowledge of the range of legislation enforced by the Environmental Protection Team as well as a excellent knowledge of the range of legislation enforced by the wider Public Protection Team. Be able to undertake those functions if required to move teams or assist other teams.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£46,563 - £50,691 per year</li></ul>

Principal Private Sector Housing Officer

Housing Manager North Yorkshire Permanent, Full Time (37.5 hpw) Salary: £32,000 pa We can't sponsor you due to certificate limits. We review this regularly Home, a place where you belong Step into our role of Housing Manager where you shape your patch, support your customers and see the difference you make every day. At Home Group you get the backing of a national organisation with the feel of a close-knit team. Enjoy the freedom to make decisions that matter, have variety in your week and a real chance to grow your career, all while working somewhere that truly values you. What's in it for you? <ul><li>34 days leave (including bank holidays and a "me day") with the option to buy 5 more</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Typical day as a Housing Manager <ul><li>Be visible and proactive on estates, building strong relationships with out communities.</li><li>Manage multiple patches and neighbourhoods, supported by Community Housing Assistants</li><li>By being visible, engaging with customers, and proactive on our estates, you'll help strengthen communities and improve neighbourhoods</li><li>Tackle anti-social behaviour and respond to customer queries and complaints.</li><li>Oversee the voids process, working closely with local authorities.</li><li>Carry our estate inspections, meet contractors on site, and complete safety and compliance checks.</li></ul>You'll go home each day knowing that you have helped change our customers lives for the better, here, at one of the Top Ten Great Places to Work in the UK! About You <ul><li>Housing sector experience with knowledge of housing management, housing law and ideally universal credit</li><li>CIH Level 3 or willingness to work towards it</li><li>Organised, methodical, proactive and positive</li><li>Passionate about delivering excellent customer service</li><li>Resilient when handling challenges and complaints</li><li>Confident working with external partners and stakeholders</li></ul>You will though, spend most of your time out in our local estates, all while still being part of a supportive team. Job details <ul><li>Hybrid role; in an average week, you'll spend 3 days working from our community patches</li><li>There be some flexibility to adapt your working hours (to discuss at interview)</li><li>Mostly Monday-Friday, with occasional evening meetings, but you will be able to manage your own diary</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly for team meetings</li><li>Vehicle insured for business use required, but we pay for your mileage</li><li>You'll need a Standard DBS check done and we pay for that</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. You can even learn more about our benefits on our website. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Job Description Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have: <ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£36,825 - £41,712 per year</li></ul>

Private Sector Housing Officer

Housing Manager Oxford 12 month contract, Full time (37.5 hpw) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan We can't sponsor you due to certificate limits. We review this regularly Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxford. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Managing anti-social behaviour is a core aspect of this role, requiring a proactive approach to identifying and addressing issues as they arise. The postholder will respond effectively to customer queries and complaints, working to promote safe, inclusive, and well-maintained communities.</li><li>Managing our voids process including liaising with local authorities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul><li>You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too plus you have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Demonstrable experience in effectively managing anti-social behaviour cases, with a proven ability to resolve complex issues and support community safety.</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude.</li><li>Passionate about delivering excellent customer service and have a genuine desire to help your customers.</li><li>This job can challenge, especially when we're dealing with complaints but your resilience will help you through.</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc.</li></ul>Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li>This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Oxford and two days working from home.</li><li>There is a close support network, we meet regularly on Teams and face to face on a quarterly basis.</li><li>Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li><li>Explore our benefits in detail on our website.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Our Opportunity Here at Pick Everard, we are passionate about creating a prosperous and sustainable future, taking a fresh perspective on the built environment. Our core values of professionalism, compassion, drive and positivity are at the heart of everything we do. Pick Everard are looking for an exceptional Talent Development Advisor, to join us on our unique journey in continuing to achieve excellence for our colleagues and clients. Working closely with the Learning and Development Business Partner, Head of People Experience and the Group People &amp; Culture Director you will be providing your support, guidance in a proactive manner to all business units within Pick Everard. Are you passionate about driving forward an innovative Learning and Development programme? Are you looking to work as part of a collaborative, supportive culture that prioritises its people? Do you want to enhance your knowledge, and make an impact as part of a growing, multi-disciplinary consultancy? If you answered yes to the above questions, then we want to hear from you! We are passionate about ensuring our staff have access to enriched personal and professional development, so in this role, you will be crucial in helping us to continue to deliver a personalised approach that acknowledges the objectives of all of our staff, at each point in their career. Your core responsibilities will include: <ul> <li>Acting as a key point of contact within the Talent Development team for all stakeholders.</li> <li>Supporting collaboration with key stakeholders across the business to identify both current and future skills needs.</li> <li>Designing and delivering impactful training and development solutions for staff and managers, aligned with both individual and organisational priorities.</li> <li>Ensuring all learning events are timely, focused, relevant, and offer value for money.</li> <li>Managing core talent development administration and coordination responsibilities to deliver excellent service across all activities.</li> <li>Supporting the delivery of the people strategy, group business plans, and individual objectives through all interventions.</li> <li>Assisting the Lead Talent Development Business Partner in rolling out a company-wide Talent Development plan that drives high performance and talent density.</li> <li>Serving as the first point of contact for all general Talent Development queries.</li> <li>Facilitating and organising the induction programme, including e-learning administration, under the guidance of the Lead Talent Development Business Partner and Head of People Experience.</li> <li>Co-delivering the Pick Everard induction programme to create a positive experience for all new joiners.</li> <li>Coordinating and managing graduate training schemes and apprenticeship programmes, with opportunities to deliver selected modules.</li> <li>Collaborating with the wider People &amp; Culture team to implement the Pick Everard Professional Map and its associated elements.</li></ul>Find out what it is like to work at Pick Everard here: Life at PickEverard - Pick Everard About You Our ideal Talent Development Advisor will have: <ul> <li>Experience working within a professional services environment.</li> <li>A strong background in a broad learning and development advisory role.</li> <li>Proven ability to design and deliver engaging presentations and training sessions to internal audiences at all levels, from entry-level employees to senior stakeholders.</li> <li> Experience in developing e-learning courses and materials, with knowledge of managing a Learning Management System (LMS) preferred.</li> <li>Confidence in delivering high-quality training and development solutions tailored to diverse needs.</li></ul>About Us Our nationwide multidisciplinary team of 780+ employees, work collaboratively to deliver outstanding places and spaces that create lasting value for local communities. Through our remarkable history we have established the sound principles of success, and we have the vision and ambition to be even better. We're committed to creating sustainable communities where everyone feels safe, cared for and valued. We achieve that by encouraging a diverse, welcoming workplace for our people, clients and colleagues. We care about our people and improving our society and that means supporting your ambitions and interests at every level. We will provide you with an inspiring environment in which you will be able to drive real progress and impact in your career. What we offer Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive an attractive salary, and amongst other benefits you can also expect: <ul> <li>Agile working.</li> <li>Career and Professional Development.</li> <li>Corporate Social Responsibility opportunities.</li> <li>26 days' annual leave + Bank Holidays + option to buy up to 5 days' additional leave.</li> <li>Private healthcare, life assurance and healthcare cash plan.</li> <li>Stakeholder pension.</li> <li>Professional subscriptions.</li> <li>Employee Discount Scheme.</li> <li>Eyecare Scheme.</li> <li>Wellbeing support and Employee Assistance Programme.</li></ul>Equal Opportunities As an equal opportunities' employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey. Accessibility We're committed to helping you perform at your best throughout the recruitment process. If you have a disability or require any adjustments to support your application or interview, please get in touch with us at [email protected]. We'll be happy to discuss how we can assist you. Agencies We are committed to building and nurturing great relationships with our agency partners. However, this role is being recruited for directly and therefore we are not seeking support at this time. Any unsolicited CV Introductions will not be accepted. #LI-Hybrid

Learning and Development Advisor

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join our Manchester Team, who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Forest Bank, Manchester Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 12/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: SHARON KNOWLES | <a href="mailto:sharon.knowles@cgl.org.uk" target="_blank">sharon.knowles@cgl.org.uk</a> | 01619257000 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring in Oldham/ Rochdale and Bradford area(s) A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

Job introduction For an informal discussion, please contact Jake Haslam Housing Options Team Leader 07795 335688 About the role The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty. A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers. We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants. You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with. Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers. Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access. Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk) Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£34,434 - £39,152 per year</li></ul>

Homelessness Prevention Officer

Trainee Housing Strategy and Development Officer Job Title: Trainee Housing Strategy and Development Officer Location: Mansfield, NG18 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Trainee Housing Strategy and Development Officer and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? At Persimmon, we don't just build homes - we build careers. When you join us as a Trainee Housing Strategy and Development Officer, you'll benefit from: <ul><li>Competitive salary</li><li>Bonus</li><li>5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction</li><li>Life Cover &amp; Contributory Pension</li><li>Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more</li><li>Committed to diversity, inclusion, and empowering your development</li></ul>What is the role? To support the Group Head of Partnership Homes and the Head of Partnership Homes South/North in the delivery of Persimmon Homes Affordable Homes Proposition to the Affordable Home Market. This will include negotiating and securing offers from Registered Providers for the disposal by Persimmon Homes of Affordable Housing as required under s106 Planning Agreements. Alongside the delivery of commercial offers, you will be expected to assist with managing the forward programme of s106 sites to secure forward delivery of Affordable Home sales. Once firm offers have been secured, you will be required to assist with converting the offers into legally binding Development Agreements between Persimmon and the Registered Provider for the delivery of the s106 affordable housing within agreed target exchange timescales. Primary Responsibilities <ul><li>Assist the GHOPH/HOPH North/South to issue RP tenders to meet the requirements of the Operating Companies to specific deadlines.</li><li>Research relevant Local Authority Affordable Housing Policy, providing concise summaries to determine a suitable affordable housing mix for negotiation with the Local Authority as part of any planning application and layout development.</li><li>Collate necessary information from various sources within the Operating Companies to enable the HOPH to agree HoT's and progress contracts to exchange in a timely manner.</li><li>Regularly engage and build strong relationships with Local Authority Housing Enablers to facilitate negotiation of suitable AH mix and support our Core Values</li><li>Regularly engage with Registered Providers to drive offers for our S.106 homes and support our Core Values</li><li>Review and provide comments regarding Affordable Housing on site layouts and S.10 agreements for discussion with regional land and planning teams.</li><li>Engage and complete an internal training programme delivered by the HOPH</li><li>Support the Head of Partnership Homes, Group Head of Partnership Homes and Group Director of Partnership Homes in building positive and constructive relationships across the Operating Companies.</li><li>Travel as required to attend meetings with Operating Companies, RP's, Local Authorities and any other key Stakeholders.</li></ul>What experience do I need? <ul><li>Good numeracy skills.</li><li>Qualification in subject requiring numeracy such as Business, accounting, science, or mathematics.</li><li>Good negotiation and Influencing skills</li><li>A self-starter with ability to arrange workload in order to meet deadlines.</li><li>Good communication skills both written and verbal.</li><li>Attention to detail. Able to analyse data and documents and produce summaries, options and proposals from the data.</li><li>Has a driving license and access to a car that can be used for travel as required to undertake the role.</li><li>Proficient with Microsoft Word, Excel and Outlook.</li><li>High levels of integrity and professionalism.</li></ul>

Trainee Housing Strategy and Development Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Lawn Court in Harwood. Located on Longsight Lane in a former Methodist Church Tennis Club, this modern Retirement Living development exclusively for the over 60s consists of 28 one and two bedroom apartments Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Location: Dudley Salary: Band 7 Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC). Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team in Dudley. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul><li>Conducting monthly property inspections to ensure compliance with AASC standards.</li><li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li><li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li><li>Performing minor property repairs, using the tools and training provided.</li><li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li><li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Housing Officer - Dudley

Vacancy Name Housing Officer Vacancy No VN5491 Employment Type Fixed Term Hours Per Week 18.50 Work Pattern Monday to Friday Location Dearne Enterprise Centre, Barnsley, S63 9PG Location Region South Yorkshire Location City Barnsley Location Postal Code S63 9PG Interview Date 06 Oct 2025 Job Details Title: Housing Officer Contract Type: Temporary - 12-month maternity cover Hours: 18.5 hours per week Start Date: Week commencing 4th November 2025 Location: Barnsley Hybrid role Reporting to: Housing Team/Christian Buchan Housing Manager (South) Summary: We're looking for a dedicated and proactive Housing Officer to join our team. In this role, you'll manage a caseload of tenants, ensuring tenancy compliance while providing support and guidance. You'll be the first point of contact for housing-related queries and concerns, working closely with colleagues and external partners to resolve issues effectively. Alongside day-to-day management, you'll also support tenant engagement initiatives and play a key role in the co-production of house rules where appropriate. Key Responsibilities: <ul><li>Manage a caseload of tenants, ensuring tenancy compliance and support.</li><li>Respond to housing-related queries and concerns.</li><li>Work collaboratively with colleagues and external partners to resolve issues.</li><li>Support engagement initiatives and contribute to co-production of house rules where applicable.</li></ul>Essential Requirements: <ul><li>Experience in housing management or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Commitment to delivering excellent customer service.</li></ul>To view the full job description and person specification, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. What can Waythrough (Formerly Humankind) offer you? 🎁 A rewarding role that allows you to make a tangible impact in your community. 🌲 Opportunity for professional growth and development in the field of substance misuse and criminal justice. 🤝🏽Collaborative and supportive work environment. 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family-friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝Employee Assist Programme and Waythrough Support Networks Waythrough (Formerly Humankind) is an equal-opportunity employer. If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,500 - £30,790 (Pro Rata'd to 18.5 Hours) DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 29 Sep 2025

Housing Officer

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Apply Swindon Borough Council is proud to provide a high quality Sheltered Housing Service for its tenants across 32 schemes. We are looking for a new member of our team to ensure that we continue to deliver the best possible standard of cleanliness and hygiene in our communal areas. Your next role You will have experience in a cleaning role preferably in a commercial environment. You will be familiar with Health and Safety legislation and COSHH (Control of Substances Hazardous to Health) regulations. This post will involve periods of physical exertion/movement; applicants need to be able to use stairs, small step ladders and general cleaning equipment. There will also be an expectation to assist the Sheltered Housing Officer with gritting in the winter months. Use of a car or the ability to travel throughout the Borough will also be required as this is non-residential and will require flexibility to cover different schemes in Swindon. For this role you will be part of our Sheltered Housing cleaning team based at one of our 32 buildings between 8.00am - 16:30pm Monday to Thursday and 08:00am - 16.00pm Friday . You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan Your next steps Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role. Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. For further information about the role, please contact Dee Tyler, Sheltered Housing Operations Manager, email <a href="mailto:DTyler@swindon.gov.uk" target="_blank">DTyler@swindon.gov.uk</a> As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a>

Supported Housing Cleaning Assistant

The Vacancy PART TIME - 30hrs Mon-Fri - 09:00-17:00 Car driver preferable not essential Fareham and Gosport Housing First support adults, who have high support needs and histories of entrenched or repeat homelessness, providing them a home of their own where they can regain stability, safety, and support. We work in partnership with Fareham and Gosport Council and housing associations to deliver intensive person-centred support and accommodation choices. Our priority is to find safe, permanent housing that's suitable for our client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals. If you're passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

The Vacancy PART TIME - 24hrs Saturday &amp; Sunday - 06:45-19:15 Hampshire Social Inclusion 101 provides accommodation and 24/7 support for up to 20 clients with complex and high-level support needs. As well as two additional emergency beds for overnight placements for rough sleepers. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting an role, where no two days will be the same, you'll take part in various tasks, such as running client activities to life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

<ul><li>Neighbourhood_Housing_Lead_-_Role_Profile</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Neighbourhood Housing Lead - East London - September 2025 Title: Neighbourhood Housing Lead - Waltham Forest and Tower Hamlets Contract Type: x1 Permanent - Full Time - 35 hours x1 FTC - Full Time - 35 Hours til June 2026 Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance* Reporting Office: London, Stratford Patch Location:Perm post Waltham Forest FTC post Tower Hamlets Persona: Agile - 1 -2 days office attendance required. Working Pattern: Monday - Friday - 09:00 - 17:00 Closing Date: 15th September 2025 - 23:00 Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Join our North West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. Salary range <ul><li>£35,951 - £39,531 per year</li></ul>

Neighbourhood Housing Lead

Job Title: Home Ownership Officer Head Office Location: Brindley Place, Birmingham Job Location: flexible office location Salary: £33,400 - £41,800 + £750 Car Allowanceper annum Contract type: Permanent Working hours: 37 hours About the role Duties will include (but are not limited to) review of leases, managing valuation disputes, arranging deeds of variation, resolving complex staircasing cases. You will also provide support to our Leasehold customers who wish to extend the terms of their leases or vary the terms of their lease. You will be responsible for the management of leasehold and shared ownership stock across GreenSquareAccord, providing an end-to-end customer facing service; duties include (but not limited to): management of customer and third-party queries, resales, lease extensions, lease, and tenancy breaches, S20. You will deliver a strong commitment to customer service and overall service excellence. Your role will be to ensure customers and properties are managed in accordance with current legislation, regulation, and lease agreement. You will ensure the organisation`s best interests are protected when liaising with managing agents and other external bodies. You will be providing specialist advice and support around leasehold management to colleagues across GreenSquareAccord. You will be able to own and manage projects and complex legal matters within the Home Ownership portfolio, working with internal colleagues, customers and external bodies to resolve them. You will be prepared to travel and work across GSA`s whole area of operation. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You will have good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. You will have good working knowledge of relevant leasehold, service charge and housing legislation; to include Commonhold and Leasehold Reform Act 2002. You must have the ability to interpret residential and commercial leases, management, and service level agreements. You will be flexible, and customer focussed - providing help and support to customers who wish to staircase. You will be able to demonstrable record of delivering excellent customer service. You will have experience of resident consultation. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. -Trust based flexible working and supportive and friendly teams -25 days annual holiday entitlement, increasing to 30 days -One day off for your birthday -Opportunity to buy or sell annual leave -A defined contribution pension scheme GSA matches up to 6% contributions -We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. -Access to Blue Light discount card membership -Confidential Employee Assistance Programme (EAP). -Cycle to work Scheme -Eligible for occupational sick pay All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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