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Are you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Manager to lead and deliver effective Anti-Social Behaviour (ASB) and community safety services. In this role, you’ll protect our customers and neighbourhoods, drive improvements in estate standards, and work collaboratively with partners and residents to build resilient communities, all while ensuring compliance with legislation and supporting our strategic priorities. 💰Salary: £51,200 per year📝Contract: Permanent, full time⏰Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)📌Location: Based across our Central Region, covering the East to West Midlands from Cambridgeshire to Birmingham, with one day per week in the Peterborough or Rushden office.✨Snapshot of your role<ul><li>Lead and manage complex ASB and community safety cases, ensuring timely, proportionate, and legally compliant responses.</li><li>Oversee and develop a team of Community Safety Officers, providing coaching, mentoring, and performance feedback.</li><li>Authorise legal actions and escalate cases to the legal team when necessary.</li><li>Monitor regional performance against KPIs, service standards, and customer satisfaction.</li><li>Build and maintain strong partnerships with Police, Local Authorities, Safeguarding Boards, and voluntary organisations.</li><li>Represent Amplius at multi-agency forums and coordinate joint operations to address local safety concerns.</li><li>Ensure team engagement with customers to gather intelligence and co-produce local safety initiatives.</li><li>Maintain up-to-date policies, procedures, and training guidance, ensuring compliance with legislation and best practice.</li><li>Prepare reports for senior management, boards, and regulators.</li><li>Champion safeguarding, inclusion, and customer empowerment across the region.</li></ul>👀What we’re looking for<ul><li>CIH Level 4 – achieved, in progress, or willing to work towards.</li><li>Experience managing complex ASB and community safety cases.</li><li>Knowledge of Tenancy Enforcement and the ASB &amp; Crime and Policing Act 2014.</li><li>Proven leadership and line management experience, with ability to deliver high-quality services.</li><li>Up-to-date understanding of regulatory requirements and best practice.</li><li>Strong relationship-building skills with partners, stakeholders, and colleagues.</li><li>Adaptable, resilient, and able to lead teams through change and challenging situations.</li><li>Able to travel across a large geographical area as required.</li></ul>🚗 A full UK driving license is essential for this role.🕵️ DBS clearance is required for this role.Please read the attached Job Description before applying so you get the full scope of the role.🚨Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Closing: 30 NovemberPhone screening: 4 DecemberInterviews: 9 December (in Peterborough)🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.Have questions? 🧐Contact the <a href="mailto:recruitment@guhg.co.uk" target="_blank">Amplius Recruitment Team</a> and we’ll be in touch to support you with any questions, queries or conundrums!The CompanyIf you’d like to find out more about who we are and what drives us, head over to our website (link <a href="https://url.uk.m.mimecastprotect.com/s/-2jLCrMpyHlkzxF7fpC4fa9Q?domain=amplius.co.uk/" target="_blank">https://www.amplius.co.uk/about-us/</a>)

Amplius 

Community Safety Manager

Are you passionate about creating safe, vibrant, and thriving communities? At Amplius, we’re looking for a dedicated Housing &amp; Neighbourhood Manager to lead and manage the delivery of high-quality tenancy, housing, and neighbourhood services across our region. In this role, you’ll drive operational performance, maintain outstanding estate standards, and work closely with customers, partners, and colleagues to build sustainable, resilient communities. If you’re committed to making a real difference and supporting safer, stronger neighbourhoods, we’d love to hear from you. 💰Salary: £51,200 per year📝Contract: Permanent, full time⏰Your week: 36.25 hours (Monday to Friday 9am – 5.15pm)We have two opportunities available for the same role, covering&nbsp;different locations -📌Amplius South Region: Based in and around Bedfordshire, Milton Keynes, and West Northamptonshire, with one day per week in the Rushden or Milton Keynes office.📌Amplius Central Region: Based in and around Cambridge, Peterborough, Leicestershire, Derbyshire, and Northamptonshire, with one day per week in the Peterborough or Rushden office.✨Snapshot of your role<ul><li>Lead and manage a team of Housing and Neighbourhood Officers, providing direction, coaching, and performance management.</li><li>Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards.</li><li>Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently.</li><li>Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams.</li><li>Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations.</li><li>Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion.</li><li>Coordinate operations to address hotspot areas and emerging neighbourhood issues.</li><li>Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies.</li><li>Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights.</li></ul>👀What we’re looking for<ul><li>CIH Level 4 (achieved, working towards, or willing to undertake.)</li><li>Extensive experience in estate and neighbourhood management.</li><li>Knowledge of Housing and Tenancy Law and current regulatory requirements.</li><li>Proven team leadership and direct line management experience.</li><li>Ability to build strong relationships with partners, stakeholders, and colleagues.</li><li>Proficient in housing management systems and able to drive service improvements.</li><li>Willingness to travel across a large geographical area as required.</li><li>Commitment to delivering high-quality services and acting as a positive representative of Amplius.</li></ul>🚗 A full UK driving licence is essential for this role.🕵️ DBS clearance is required for this role.Please read the attached Job Description before applying so you get the full scope of the role.🚨Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Closing: 30 NovemberPhone screening: 4 DecemberInterviews: 9 December (in Peterborough)🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.Have questions?&nbsp;🧐Contact the <a href="mailto:recruitment@guhg.co.uk" target="_blank">Amplius Recruitment Team</a>&nbsp;and we’ll be in touch to support you with any questions, queries or conundrums!The CompanyIf you’d like to find out more about who we are and what drives us, head over to our website (link <a href="https://url.uk.m.mimecastprotect.com/s/-2jLCrMpyHlkzxF7fpC4fa9Q?domain=amplius.co.uk/" target="_blank">https://www.amplius.co.uk/about-us/</a>)

Housing & Neighbourhood Manager

The Vacancy Amplius is dedicated to empowering our customers to live independently. As an Independent Living Advisor (known internally as a Life24 Advisor) you'll play a key role in making this happen. You'll assist new customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing. Salary: £27,931 per year Contract: Permanent, full time Your week: 36.25 hours (Monday to Friday 8.45am - 5pm) Location: Hybrid - based from our Milton Keynes office, with regular travel in and around Bedfordshire Snapshot of your role <ul> <li>Help new customers settle into the scheme and local area.</li> <li>Respond to emergency calls, including 24-hour response service participation.</li> <li>Maintain regular contact with customers and build rapport within schemes.</li> <li>Conduct property viewings and ensure customers understand support services.</li> <li>Assist customers in raising and monitoring property repairs.</li> <li>Carry out risk assessments and monthly Health &amp; Safety compliance checks.</li> <li>Ensure high standards of scheme presentation, cleanliness, and noticeboard updates.</li> <li>Maintain accurate customer records and ensure contact details are up to date.</li> <li>Conduct equipment checks, arrange repairs, and manage stock levels.</li> <li>Raise safeguarding referrals and monitor ongoing cases.</li> <li>Liaise professionally with Amplius partners and external agencies.</li></ul>What we're looking for <ul> <li>Experience using tailored computer systems, smartphones, and tablets.</li> <li>Proficient in MS Office (Word, Excel, Outlook, OneDrive) and Microsoft Teams.</li> <li>Strong administrative skills to maintain accurate customer records.</li> <li>Experience working both independently and as part of a team.</li> <li>Ability to plan and manage workload with minimal supervision.</li> <li>Previous experience in a customer-facing role.</li> <li>Excellent listening and problem-solving abilities.</li> <li>Understanding of GDPR and customer confidentiality.</li> <li>Flexible approach to change and new challenges.</li> <li>Experience of lone working in a dynamic environment.</li> <li>Confident using Teams for chat, meetings, collaboration, and screen sharing.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Closing: 3 December Phone screening: 8 December Interviews: 11 December We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Advisor

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Stevenage, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected, and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? • Act as the first point of contact for residents affected by planned works on site • Deliver clear, timely communications before, during, and after works • Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately • Coordinate resident engagement activities including letters, information packs, satisfaction surveys, and feedback follow-ups • Log, monitor and help resolve resident concerns, queries and complaints • Maintain accurate records of visits, contact, access issues and resolutions • Work closely with site management to minimise disruption and escalate issues where necessary • Identify and support vulnerable residents, ensuring safeguarding procedures are followed • Contribute to the positive image of Equans on site and in the wider community Who are you? • Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment or social housing • Excellent communication and interpersonal skills • Confident in resolving sensitive issues calmly, professionally and empathetically • Highly organised, proactive and able to manage your workload independently • Strong attention to detail and record-keeping • Full UK driving licence preferred What can we offer you? • 25 days annual leave (+ public holidays) • Life cover equivalent to 2× annual salary • Employee discount schemes with major retailers • Gym membership discounts • Cycle-to-work scheme and holiday purchase options • Two corporate social responsibility days per year • Wide range of training and professional development opportunities • Supportive work culture with opportunities to grow your career At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your development, wellbeing, and success. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Stevenage United Kingdom

Resident Liaison Officer

The Vacancy SUPPORTING FUTURES We're on the hunt for a special someone to hit the ground running in support of our Independent Living Schemes as part of our Communities Service, on a 12 month fixed-term contract . Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver 'Great Places', Great Services', and 'Great Tomorrows'. You'll assist in the delivery of a broad range of services to some of our most vulnerable customers across our Daventry district, using your practical knowledge and problem-solving to provide a customer-focussed approach. You'll be looking for real variety in your role; interacting with our customers, external agencies and partners, your team and the wider business, as well as signposting customers to appropriate support services. You'll also be looking for a challenge which will put your knowledge of housing law and customer focus to excellent use when dealing with anti-social behaviour, tenancy issues, property viewings and sign-ups with new customers. A few key points from our role profile: <ul> <li>Signpost customers to FHG tenancy support team for money advice and/or other third-party agency support where appropriate.</li> <li>Consult with customers regarding any proposed works on schemes, ensure customers views are taken into consideration and encourage customers to engage with all activities which may affect their home.</li> <li>Liaise with the Communities Team where action is required and in response to unacceptable and anti-social behaviour which is impacting on the wider community.</li> <li>Support Community Housing Officers in collating evidence to support any necessary action as required.</li> <li>Promote community engagement activities by supporting community groups and events in communal areas/centres.</li> <li>Programme and install any enhanced or upgraded Telecare or Assistive Technology for Futures' customers.</li> <li>Attend any faulty Telecare equipment as and when required during normal working hours across the Group.</li></ul>Futures who? We're a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is 'Great places, great services, great tomorrows'. We're an Investors in People Platinum employer and our people tell us they love working here. So, what's in it for me! If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. We're proud to be Investor in People Platinum award - the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work. You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive. To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date. Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job. Flexible Accountable Customer Centric Trusting Supportive

Independent Living Officer

About the job Salary: £42,839 - £46,142 a year Hours per week: 37 Contract type: Permanent Help Us Keep Our Housing Services Safe and Compliant Luton Council is seeking an experienced and proactive Health &amp; Safety Officer to join our Housing Asset Client team. This vital role supports our Building &amp; Technical Services (BTS) to ensure that all works-whether directly delivered or outsourced-meet the highest health and safety standards, in line with legislation, codes of practice, and council policy. You'll work closely with the Housing Asset Manager and the Senior Management Team, advising on all aspects of health and safety and contributing to the successful delivery of safe, sustainable housing services for our tenants, leaseholders, and the wider community. Key Responsibilities <ul><li>Act as the Health &amp; Safety Officer across all housing operations within BTS</li><li>Ensure compliance with the Health &amp; Safety at Work Act 1974, CDM 2015, and related regulations</li><li>Serve as Principal Designer under CDM Regulations when required</li><li>Provide training, support, and expert guidance to staff, contractors, and tenants</li><li>Lead on risk assessments (including fire and stress risk), audits, and accident investigations</li><li>Monitor, review, and update health and safety policies in line with business needs and emerging legislation</li><li>Prepare and deliver clear reports, improvement plans, and formal investigations</li><li>Represent the Council in discussions with HSE, Fire Service, insurers, and other stakeholders</li></ul>Please note this role does not attract sponsorship. About you What We're Looking For <ul><li>At least 3 years' experience in a similar health and safety role</li><li>Detailed knowledge of relevant legislation including CDM 2015 and H&amp;S at Work Act</li><li>Experience in accident investigation, risk assessment, and policy development</li><li>Excellent written and verbal communication skills - able to influence and advise a range of stakeholders</li><li>Strong IT skills including use of MS Office, databases, and reporting tools</li><li>Ability to work independently, manage competing priorities, and meet strict deadlines</li><li>A collaborative team player who is solution-focused and calm under pressure</li><li>Willingness and ability to work flexible hours, including evenings and weekends, when required</li><li>Able to attend sites across the UK and work in confined spaces or at height</li></ul>Essential Qualifications &amp; Memberships <ul><li>NEBOSH Diploma or equivalent in Health and Safety</li><li>Corporate membership of IOSH</li><li>Evidence of continuing professional development (CPD)</li></ul>Why Join Luton Council? At Luton Council, we are committed to delivering excellent services while ensuring the safety and wellbeing of our residents and workforce. As a part of our team, you'll enjoy: <ul><li>A supportive and inclusive working environment</li><li>Opportunities for professional growth and CPD</li><li>The chance to make a real difference in your community</li><li>Flexible working arrangements where possible</li><li>Access to a range of employee benefits and wellbeing support</li></ul>Ready to play a vital role in creating safer homes and stronger communities? Apply today and help us ensure safety is at the heart of everything we do. Luton Council is an equal opportunities employer. We are committed to diversity, equality, and inclusion and welcome applications from all sections of the community About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Luton_Values_Flyer.pdf</li><li>download: Housing Asset Health Safety Officer JD&amp;PS.pdf</li></ul>Salary range <ul><li>£42,839 - £46,142 per year</li></ul>

Health & Safety Officer - Housing Asset Client

About the job Salary: £42,839 - £46,142 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent Make a difference where it matters most. Luton Council is seeking a knowledgeable and experienced Housing Asset Fire Safety Surveyor to join our dedicated Housing Services team. This is a vital role where your technical expertise and understanding of fire safety legislation will help us ensure the safety and well-being of our residents across our housing stock. As a Housing Asset Fire Safety Surveyor, you will provide expert, specialist fire safety support and advice across the department. You will ensure that all fire safety requirements are inspected, managed, and maintained in line with the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act, and wider health and safety legislation. You will be responsible for identifying fire-related risks across our housing portfolio and for designing, arranging, and overseeing the required remedial actions. Your work will directly support compliance with the council's fire safety strategy and contribute to the overall safety of our communities. Key Responsibilities <ul><li>Carry out fire risk assessments (FRA) and manage FRA validations across housing assets.</li><li>Identify fire-related risks and manage remedial work packages from conception to completion.</li><li>Support major investment and refurbishment schemes with specialist fire safety guidance.</li><li>Undertake procurement and contract evaluation activities, both pre and post-contract.</li><li>Liaise with key stakeholders, including internal teams, consultants, contractors, and residents.</li><li>Provide expert technical advice and training to housing staff on fire safety.</li><li>Ensure compliance with CDM, Asbestos, COSHH, and Health &amp; Safety legislation.</li><li>Support the council's Building Safety Manager on all fire and building safety matters.</li><li>Work closely with residents and groups to promote fire safety awareness and best practice.</li><li>Prepare technical specifications, drawings, contract documents, and manage programmes of work.</li></ul>Please note this role does not attract sponsorship. About you We are looking for a proactive, qualified professional with a strong background in building maintenance, particularly around fire safety and compliance. You will have: <ul><li>HNC qualification (or equivalent) in Surveying or a construction-related discipline.</li><li>NEBOSH Fire Safety &amp; Risk Management (or equivalent).</li><li>In-depth knowledge of fire safety legislation, building regulations, and health and safety law.</li><li>Proven experience in project and contract management, including budget setting and monitoring.</li><li>Experience in conducting property surveys, producing technical specifications, and managing programmes of work.</li><li>Excellent communication and interpersonal skills - able to negotiate, advise, and collaborate effectively with a wide range of stakeholders.</li><li>A commitment to equality, diversity, and the principles of inclusive service delivery.</li></ul>You must also be: <ul><li>Able to attend meetings and emergencies outside standard working hours.</li><li>Willing and able to travel to sites and venues across Luton and, where required, the UK.</li></ul>Why Join Luton Council? At Luton, you'll be part of a forward-thinking council with a strong focus on community safety, sustainable housing, and service excellence. We offer a supportive environment where your expertise will have a direct and visible impact. Join us and be part of a team that values professional development, innovation, and public service. Ready to take the next step? Apply today to be part of a team that's working to keep Luton safe, compliant, and future-ready. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Luton_Values_Flyer.pdf</li><li>download: Housing Asset Fire Safety Surveyor JD&amp;PS.pdf</li></ul>Salary range <ul><li>£42,839 - £46,142 per year</li></ul>

Housing Asset Fire Safety Surveyor

About the role Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council, embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? Working alongside colleagues in the Homelessness &amp; Housing Solutions Team, you will: <ul><li>Manage occupants of interim and temporary accommodation including the move-ins, check outs, rent accounting and day to day management of placements.</li><li>Ensure that the accommodation that the Council uses is safe, clean and in a good state of repair and that it is allocated in a manner to help minimise the cost of temporary accommodation.</li><li>Support customers during their time in temporary accommodation specifically regarding their Housing Benefit and housing register applications as well as other aspects of their life</li><li>Working collaboratively with other services, partners and organisations to ensure the best possible outcome for people, playing an active role in changing someone's life. </li></ul>About you Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions. Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> Job Profile </li> </ul>

Temporary Accommodation Officer

The vacancy Fixed term contract 12 months Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li> We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 including car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager

About the job Salary: £42,839 - £46,142 a year Hours per week: 37 Contract type: Permanent Help Us Keep Our Housing Services Safe and Compliant Luton Council is seeking an experienced and proactive Health &amp; Safety Officer to join our Housing Asset Client team. This vital role supports our Building &amp; Technical Services (BTS) to ensure that all works-whether directly delivered or outsourced-meet the highest health and safety standards, in line with legislation, codes of practice, and council policy. You'll work closely with the Housing Asset Manager and the Senior Management Team, advising on all aspects of health and safety and contributing to the successful delivery of safe, sustainable housing services for our tenants, leaseholders, and the wider community. Key Responsibilities <ul> <li>Act as the Health &amp; Safety Officer across all housing operations within BTS</li> <li>Ensure compliance with the Health &amp; Safety at Work Act 1974, CDM 2015, and related regulations</li> <li>Serve as Principal Designer under CDM Regulations when required</li> <li>Provide training, support, and expert guidance to staff, contractors, and tenants</li> <li>Lead on risk assessments (including fire and stress risk), audits, and accident investigations</li> <li>Monitor, review, and update health and safety policies in line with business needs and emerging legislation</li> <li>Prepare and deliver clear reports, improvement plans, and formal investigations</li> <li>Represent the Council in discussions with HSE, Fire Service, insurers, and other stakeholders</li> </ul>Please note this role does not attract sponsorship. About you What We're Looking For <ul> <li>At least 3 years' experience in a similar health and safety role</li> <li>Detailed knowledge of relevant legislation including CDM 2015 and H&amp;S at Work Act</li> <li>Experience in accident investigation, risk assessment, and policy development</li> <li>Excellent written and verbal communication skills - able to influence and advise a range of stakeholders</li> <li>Strong IT skills including use of MS Office, databases, and reporting tools</li> <li>Ability to work independently, manage competing priorities, and meet strict deadlines</li> <li>A collaborative team player who is solution-focused and calm under pressure</li> <li>Willingness and ability to work flexible hours, including evenings and weekends, when required</li> <li>Able to attend sites across the UK and work in confined spaces or at height</li> </ul>Essential Qualifications &amp; Memberships <ul> <li>NEBOSH Diploma or equivalent in Health and Safety</li> <li>Corporate membership of IOSH</li> <li>Evidence of continuing professional development (CPD)</li> </ul>Why Join Luton Council? At Luton Council, we are committed to delivering excellent services while ensuring the safety and wellbeing of our residents and workforce. As a part of our team, you'll enjoy: <ul> <li>A supportive and inclusive working environment</li> <li>Opportunities for professional growth and CPD</li> <li>The chance to make a real difference in your community</li> <li>Flexible working arrangements where possible</li> <li>Access to a range of employee benefits and wellbeing support</li> </ul>Ready to play a vital role in creating safer homes and stronger communities? Apply today and help us ensure safety is at the heart of everything we do. Luton Council is an equal opportunities employer. We are committed to diversity, equality, and inclusion and welcome applications from all sections of the community About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

The vacancy Contract: Full Time, Permanent (37 hours per week) Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we're looking for a committed Community Engagement Officer to help drive lasting, positive change. What You'll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them-creating stronger, more connected communities. Your Key Responsibilities: <ul> <li>Identify community trends and develop targeted, impactful projects</li></ul><ul> <li>Lead on initiatives that promote regeneration, cohesion and quality of life</li></ul><ul> <li>Support and guide new resident groups and secure funding opportunities</li></ul><ul> <li>Build strong networks across stakeholders, residents and partner organisations</li></ul><ul> <li>Promote resident involvement and amplify community voices</li></ul><ul> <li>Encourage volunteering and learning opportunities that empower individuals</li></ul><ul> <li>Ensure inclusion and outreach to all, especially marginalised communities</li></ul>What We're Looking For: <ul> <li>A natural communicator and problem-solver with strong project management skills</li></ul><ul> <li>Proven experience (at least 2 years' experience) in community development or engagement</li></ul><ul> <li>Ability to build trust and work collaboratively with diverse groups</li></ul><ul> <li>Skilled in planning, delivering, and evaluating impactful community projects</li></ul><ul> <li>Passion for inclusion, learning, and long-term transformation</li></ul><ul> <li>IT proficiency and a good understanding of social housing challenges</li></ul>Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: <ul> <li>Knowledge of welfare reform and social housing policy</li></ul><ul> <li>Experience securing external funding</li></ul><ul> <li>Familiarity with MS PowerPoint and Visio</li></ul>Whether you're hands-on at community events, liaising with local partners, or helping residents find their collective voice-you'll be at the heart of something meaningful. Why bpha? We're a values-led housing association on a mission to build sustainable communities. You'll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. For an informal conversation about this role contact Community Engagement Manager Rosetta Triolo - <a href="mailto:rosetta.triolo@bpha.org.uk" target="_blank">rosetta.triolo@bpha.org.uk</a> or telephone 01234 619886 Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

12 Jobs in Kents Hill, Milton Keynes, UK