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YMCA Milton Keynes and Northamptonshire are a small but fast growing and aspirational Housing Association who are carving a niche as the housing provider of choice for young adults in our area.&nbsp;We are looking for a humble, hard-working and emotionally intelligent manager to support our small but dedicated team to operate our housing management functions such as lettings and rent management at our CMK Campus, move-on properties across Milton Keynes, and homes for care leavers in Northampton.You will have good housing management experience, strong organisational skills, an ability to manage a demanding workload, a friendly and approachable manner, and a commitment to providing the best possible quality service to young people.We will provide an inspiring and supportive environment, a role you can be proud of, and a chance to help young people to belong, contribute and thrive.&nbsp; We are also a considerate employer, committed to staff wellbeing, and can be flexible about working hours depending on candidate needs and abilities so long as business needs are met.&nbsp; The successful candidate will need to hold or be willing to work towards achieving a CIH Level 4 qualification or above.&nbsp;Along with a competitive salary we offer many employee benefits….Salary up to £50k FTE depending on skills and experience.&nbsp;Available as a full or part-time role depending on candidate skills and experience and requirements.If this is the role for you then you can find a full job description and details of how to apply on our website<a href="https://url.uk.m.mimecastprotect.com/s/0CVeCM5XOSG93vIwfrI8vdDU?domain=mkymca.com/" target="_blank">https://mkymca.com/who-we-are/vacancies/</a> &nbsp;or click the Apply button.&nbsp;Enhanced DBS required.&nbsp; YMCA Milton Keynes is an equal opportunities employer.

Housing Manager

Calling All Service Charge Professionals!We are currently recruiting for several temporary Service Charge roles available across London &amp; Hertfordshire, with a range of opportunities for Housing Associations and Local Authorities.Roles Available Service Charge Administrators to Service Charge Officers Hybrid working (2 days in the office, 3 days from home) Locations include: Hertfordshire, North London, and West LondonHourly Pay Rates Starting at £18.09 per hour, up to £30 per hour, depending on the role and clientIf you’re looking to secure a temporary position before Christmas, apply today! Our team of consultants will reach out to discuss your experience and match you with the right opportunity.We look forward to hearing from you soon!The Liquid Recruitment Team

Service Charge Opportunities

The vacancy Permanent Full time (37 hours per week) We are looking for a dedicated customer-focused Independent Living Scheme Projects Officer to work within our Independent Living sector. What you will be doing: <ul> <li>Demonstrate that we put the customer at the heart of our services by building trust and using our expertise to support customer requests or provide an explanation where this is not possible.</li></ul><ul> <li>Manage housing services proactively and provide a service that lives up to our values and has the customer at the heart of our service</li></ul><ul> <li>Maximise income through minimising rent and void loss</li></ul><ul> <li>Liaising with colleagues and partners both internally and externally to ensure a consistent service is provided within the Home Team and bpha.</li></ul><ul> <li>Demonstrating bpha values and listening to our customers to improve the customer experience helping bpha to become a landlord of choice.</li></ul><ul> <li>Supporting tenants with their housing options so they can make informed choices about their tenancy</li></ul>We'd love to meet someone with: <ul> <li>Excellent customer service skills putting the customer at the heart of what we do</li></ul><ul> <li>Exceptional problem-solving skills and decision-making capabilities</li></ul><ul> <li>Clear and effective communicator, able to convey complex information to customers and key stakeholders</li></ul><ul> <li>Negotiation and influencing skills</li></ul><ul> <li>Initiative to make difficult decisions</li></ul><ul> <li>Excellent communication skills, both written and verbal and to a range of audiences</li></ul><ul> <li>The ability to work within an ever-changing environment</li></ul><ul> <li>Experience of working in partnership with internal teams and external organisations to achieve shared goals</li></ul><ul> <li>Ability to follow procedures and maintain, clear, concise records</li></ul><ul> <li>Able to create rapport and build effective relationships quickly</li></ul>Amongst what we offer you is: <ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul><ul> <li>Hybrid Working</li></ul>Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 8th January 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Scheme Project Officer

Job Description We have a permanent, full-time opportunity for an Estate Assistant to join our Estates team working 35 hours per week, Monday to Friday, from 08:00am to 4:00pm. You will be responsible for providing high quality grounds and garden services to our schemes based in and around Welwyn Garden City in Hertfordshire. Reporting into the Estates Services Officer you will be responsible for providing high quality Gardening &amp; Cleaning services to our schemes. We are looking for someone who has good customer service skills as you will be interacting with our customers and colleagues. The work can sometimes be quite physically demanding. You will also be able to demonstrate the following essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types</li> <li>Experience and knowledge of lawn, shrub, and plant care</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health and Safety guidelines</li> <li>Able to work effectively within a team</li> <li>Ability to use all equipment safely and effectively</li> <li>Ability to work effectively without high levels of supervision</li> <li>Knowledge of Health and Safety legislation, including COSHH and PPE</li></ul>Some of the key duties involved are: <ul> <li>Grounds, maintenance, and external gardening work (Hedge trimming, grass cutting, weed and moss control etc)</li> <li>Cleaning internal and external communal areas</li> <li>Using mechanical cleaning tools</li> <li>Cleaning of internal communal areas including lifts, corridors (mopping dusting and vacuuming)</li> <li>Bin store/bulk waste management</li> <li>Litter picking</li> <li>Customer interaction</li></ul>Work Schedule <ul> <li>Monday to Friday - 8am - 4pm</li> <li>35 hours per week</li> <li>No weekend working</li> <li>Start and end location within Welwyn Garden City, you will be expected to travel within the home counties</li></ul>Essential Requirements <ul> <li>Full clean UK driving licence.</li> <li>Ideally 2 years gardening experience (but will accept less if you are the right candidate) </li></ul>If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria. Please apply by submitting your CV as a word or pdf attachment. Interviews will take place in person on Friday 10th January in Welwyn Garden City. INDTGP TJTGP

Estate Assistant

Lettings Officer - £36,435 pa The Lettings Officer will be part of the Tenant Services Team, providing a highly professional customer focused lettings service to applicants for Hightown's rented housing. Liaising with Local Authority Partners and Hightown's Housing Officers, the Lettings Officer will work to ensure that Hightown's rented homes are let swiftly and appropriately. Duties will include advertising properties, assessing applicants and preparing for tenancies to start; Working closely with local authorities the Lettings Officer, will seek to improve the level of service in response to demand for housing, regulatory requirements and best practice. Duties will include co-ordinating activity to turn around empty properties within target times, ensuring that sufficient and accurate information about properties is available to applicants, including the correct rent information, processing tenancy terminations, advertising properties, liaising with other Hightown departments regarding the timing of new builds and relets, processing nominations and applications, arranging viewings and maintaining Hightown's internal transfer list. Administrative processes to support this work are carried out by the Housing Management Administrators. Key Responsibilities: <ul><li>To have a detailed knowledge of Hightown's voids, allocations and lettings policies for each tenure type and provide advice on this to internal and external stakeholders.</li><li>To take prompt action on all void properties to ensure that they are let as quickly as possible and well within target times; working closely with those responsible for the various administrative processes involved.</li><li>Advertise properties in accordance with the requirements of the each local Authority's requirements, including creating adverts on Locata, or similar systems, and completing requests for nominations.</li><li>To undertake comprehensive pre-tenancy assessments and submit these to the Income Recovery and Lettings Team Manager for approval</li><li>To keep abreast of current legislation regulatory requirements and best practice.</li></ul>A Full UK Driving Licence and Access to a Car is essential for this role. Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>Regular support from your line manager and colleagues</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Friendly and supportive team environment</li><li>Employee assistance helpline</li><li>Mileage paid for car usage</li><li>Well-equipped on-site gym</li></ul>About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year. If you are interested in joining our friendly team, please apply below. Closing Date: Sunday 29th December 2024 Interview Date: Wednesday 8th January 2025 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities &amp; Disability Confident Employer.

Lettings Officer

The vacancy Permanent Full time (37 hours per week) Are you passionate about maintaining high quality standards and ensuring customer satisfaction? We are looking for a dedicated Independent Living Maintenance Officer, who will play a crucial role in delivering a seamless repairs and maintenance service. From handling minor repairs to conducting health and safety checks, your work will ensure that our schemes are safe, comfortable, and compliant for our communities. The role is for someone who is looking to be part of a team that truly makes a positive impact on the lives of customers. What you will be doing: <ul> <li>Carrying out efficient minor repairs, ensuring a high standard is maintained across all sites.</li></ul><ul> <li>Conducting regular site inspections will be part of your role, identifying and addressing maintenance needs while involving residents.</li></ul><ul> <li>Tracking and escalating repairs using digital systems to meet deadlines.</li></ul><ul> <li>Managing contractor visits, maintaining clear communication to minimise disruptions.</li></ul><ul> <li>Leading meetings, manage a cleaning team, and provide support to colleagues when needed.</li></ul><ul> <li>Working closely with management to keep working practices up to date.</li></ul>We'd love to meet someone with: <ul> <li>Strong communication skills and the ability to solve problems quickly.</li></ul><ul> <li>You should be organized, proactive, and capable of handling multiple tasks effectively.</li></ul><ul> <li>Leadership experience and the ability to motivate teams to uphold high standards are important.</li></ul><ul> <li>Knowledge in property maintenance or health and safety is preferred.</li></ul><ul> <li>Comfortable with using digital tools to track and escalate repair issues is essential.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £24,150 per annum</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul><ul> <li>Hybrid Working</li></ul>Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 6th January 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Maintenance Officer

Job Introduction The Care and Response Community Alarm Service helps people to feel safe and secure at home so they can live full and independent lives with the use of technology. We handle around 10,000 emergency calls per month and offer a mobile responder service to make visits to residents who need in-person support. We are recruiting an Operational Manager to oversee all functions of the service and ensure the continuous improvement, development and promotion of the support that we provide. This is a site based full-time role, working Monday to Friday office hours, but with the need to support outside of these times on occasions. Interviews for this role will take place W/C 13 January. Main Responsibility <ul> <li>Develop and maintain service level agreements for alarm monitoring contracts and out of hours services.</li> <li>Ensuring an adequate stock of equipment and negotiating contracts with suppliers.</li> <li>Manage the service budget, including debt management processes, and liaising with colleagues in Finance to ensure any over or underspends are reported in a timely manner.</li> <li>Provide operational management to a team of 23 colleagues, including the management of performance and absence, in line with Milton Keynes City Council policies and procedures.</li> <li>Ensure all colleagues are adequately trained and cover the service 24 hr/365 days per year.</li> <li>Have overall responsibility for the maintenance and updating of all relevant equipment, as well as our Disaster Recovery Site.</li> <li>Analyse and audit information and produce reports which may be shared with internal and external partners.</li> <li>To keep abreast of developments in assistive technology to ensure the service remains up to date and provides best outcomes for citizens.</li></ul>The Ideal Candidate <ul> <li>Hold a NVQ Level 4 in Management, or equivalent, or significant operational leadership experience.</li> <li>Working knowledge of Technology Enabled Care (TEC) as well as Telecare Service Association (TSA) standards.</li> <li>Able to develop and maintain positive relationships with internal and external partners.</li> <li>Able to use various IT systems and analyse data to measure performance and produce reports.</li> <li>For this role, the candidate is required to have a full UK driving licence, along with access to a vehicle. Evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.</li> <li>Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service).</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul> <li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li></ul><ul> <li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li></ul><ul> <li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li></ul><ul> <li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li></ul><ul> <li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li></ul><ul> <li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

7 Jobs in Kents Hill, Milton Keynes, UK