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Are you passionate about making a real difference in people’s lives and creating places to be proud of?&nbsp;Do you have extensive experience in leading housing management services within the social housing sector?&nbsp;We’re looking for a Neighbourhoods &amp; Allocations Manager with a previous track record in leading a&nbsp; team of housing/neighbourhood team leaders to deliver high-quality neighbourhood services that support our vision: Places to be proud of.&nbsp;As our Neighbourhood &amp; Allocations Manager, you’ll play a vital role in delivering our purpose of providing homes and supporting communities that improve lives. You’ll ensure our Place-based approach is embedded in day-to-day delivery, using customer insight and local intelligence to guide investment, strengthen partnerships, and make visible improvements in our neighbourhoods.&nbsp;This is a hands-on leadership role where you’ll balance people management, service delivery and improvement, and partnership working to achieve tangible results for our customers and communities.&nbsp;You;ll have the flexibility to work from wherever you’re most effective, whether that’s from home, one of our offices in Boston or Grimsby, or out and about in our communities,&nbsp; you’ll be visible to both colleagues and customers.&nbsp; You’ll spend time in neighbourhoods understanding what matters to customers, supporting your teams to deliver consistently and ensuring local priorities are acted upon.&nbsp;&nbsp;We’re offering an excellent salary of £48,745 plus some great benefits. Ideal candidate will live within travelling distance to the Grimsby and Boston offices.&nbsp;What will a typical week look like as a Neighbourhoods &amp; Allocations Manager&nbsp;Working at LHP offers variety, challenge and the chance to make a real difference, but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow.&nbsp;&nbsp;A typical week might include:&nbsp;<ol><li>Leading and supporting Neighbourhood Team Leaders: setting clear expectations, reviewing priorities, and ensuring consistent delivery standards across tenancy management, allocations and place-based activity; making sure the basics are done well every time.</li><li>Driving service improvement: analysing performance and customer insight data to identify trends and gaps, implementing actions to address root causes, and embedding learning into everyday practice.</li><li>Monitoring performance and outcomes: overseeing dashboards, KPIs and audit findings to ensure targets are achieved, risks are identified early, and corrective action is taken promptly.</li><li>Embedding Consumer Standards: ensuring tenancy, neighbourhood and home standards are fully understood, implemented and evidenced across all areas of delivery.</li><li>Leading assurance and reporting: providing clear, evidence-based updates for senior leadership that demonstrate performance, compliance, and continuous improvement.</li><li>Developing leadership capability: coaching and mentoring Team Leaders to strengthen confidence, decision-making and the effective management of people, performance and complex cases.</li><li>Delivering our Place-based approach: translating organisational priorities into local action through Neighbourhood Action Plans and investment activity, ensuring decisions are shaped by customer insight, aligned with local authority and partner priorities, and result in visible, measurable community impact.</li><li>Working collaboratively across directorates: building strong, solution-focused relationships with Repairs, Assets and Customer Services to ensure joined-up, customer-centred delivery.</li><li>Working collaboratively with partners: fostering effective relationships with local authorities, police, voluntary organisations and community groups to tackle shared priorities, strengthen neighbourhood resilience, and create joined-up responses to local issues.</li><li>Championing a culture of accountability and learning: recognising achievement, addressing underperformance, and ensuring that lessons from complaints, feedback and data actively shape service design and delivery.</li></ol>&nbsp;What skills, attributes and experience will I need as a Neighbourhoods &amp; Allocations Manager?&nbsp;<ul><li>Proven experience in leading and managing housing or neighbourhood services within the social housing sector, with responsibility for multiple teams or service areas such as tenancy management, allocations, and place delivery.</li><li>Strong track record in delivering service improvement, using performance data, customer insight and feedback to identify issues, implement solutions, and evidence impact.</li><li>In-depth understanding of housing legislation, tenancy law, safeguarding responsibilities with the ability to provide assurance and professional advice to others.</li><li>Comprehensive knowledge of the Consumer Standards and how to embed them into day-to-day practice, ensuring compliance is demonstrated through evidence and outcomes.</li><li>Track record of delivering place-based improvements, using customer and community insight to shape local delivery, influence investment decisions, and work with partners to create positive change in neighbourhoods.</li><li>Experience in leading through others, coaching and developing team leaders to manage performance, motivate colleagues and build consistent standards across dispersed teams.</li><li>Experience in building and maintaining effective relationships with internal teams and external partners such as local authorities, police, and support agencies, with the ability to influence and drive shared outcomes.</li><li>Analytical and data literate, with the ability to identifying trends and interpret customer insight and translate them into meaningful actions. Ability to report trends and insight with clarity to senior leadership.</li><li>Excellent partnership and influencing skills, with the ability to align delivery with local authority priorities and community initiatives, ensuring our work contributes to broader place outcomes and shared accountability across neighbourhoods.</li><li>Strong communication and leadership presence, able to set direction, hold people to account, and maintain standards while building a positive, learning-focused culture.</li><li>Confidence working in a high-accountability environment, balancing empathy with professional judgement and maintaining focus under pressure.</li><li>Knowledge of housing management systems and digital tools to record, track, and evidence service delivery and casework.</li><li>Driving Licence: Full UK driving licence and access to a vehicle for travel across neighbourhoods.</li><li>Hold or be actively working towards a recognised professional qualification in Housing (e.g. CIH or equivalent).</li></ul>&nbsp;Please download full Job Description below.&nbsp;What are Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.&nbsp;As an LHP colleague, you'll receive a whole bunch of benefits, including<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>Discounted shopping vouchers through Westfield Health</li><li>The ability to earn additional holiday days through full attendance</li><li>Ability to purchase additional holidays</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>&nbsp;How to ApplyIf you're an experienced housing leader who’s passionate about making a real difference and inspiring teams to deliver for our communities, this is your chance to help ensure people across Lincolnshire have homes and neighbourhoods they can truly be proud of. We’d love to hear from you.&nbsp;Please upload your most recent CV and include a brief supporting statement that highlights the skills and experience you bring, specifically those that align with the key responsibilities outlined in the job description.&nbsp;Interviews will take place in&nbsp;Grimsby on the 6th February&nbsp;For an informal conversation please call Gary on 07526085083 &nbsp;Finally some key Information&nbsp;At Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.&nbsp;It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chat&nbsp;Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.&nbsp;To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process&nbsp;All offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.&nbsp;Neighbourhoods &amp; Allocations Manager - Job Description.pdf &nbsp;

Lincolnshire Housing Partnership

Neighbourhoods and Allocations Manager

The Vacancy At Amplius, we're committed to building safer, stronger neighbourhoods and supporting our customers to live well in the homes they value. As a Housing Officer, you'll play a key role in delivering high-quality tenancy, housing and neighbourhood services across Amplius' North area of operation. Working closely with residents, colleagues and partners, you'll help keep our neighbourhoods safe, well maintained and welcoming, while supporting customers to sustain their tenancies and build resilient communities. Salary: £37,400 per year (plus car allowance) Contract: Permanent Your week: 36.25 (Monday - Friday 9am - 5.15pm) Location: Hybrid with a weekly presence in our Lincoln office. Snapshot of your role <ul> <li>Manage tenancies end to end, including complex housing and neighbourhood cases, ensuring compliance with legislation, policies and tenancy agreements.</li> <li>Lead on estate and neighbourhood management across a defined patch, maintaining high standards of safety, appearance and regulatory compliance.</li> <li>Minimise voids and support efficient re-letting by completing robust pre-tenancy interviews and helping customers to sustain successful tenancies.</li> <li>Maintain a strong, visible presence on patch, responding promptly to customer concerns and acting as the lead advocate for emerging estate issues.</li> <li>Work in partnership with Local Authorities, Police, voluntary organisations and community groups to address hotspot areas and improve neighbourhood safety.</li> <li>Champion customer engagement, safeguarding, inclusion and empowerment, co-producing local initiatives that strengthen community cohesion.</li> <li>Manage workload and performance effectively, maintaining accurate case records, meeting targets, participating in out-of-hours cover, and line managing Housing or Neighbourhood Assistants where required.</li></ul> What we're looking for <ul> <li>CIH Level 3 qualification (achieved, working towards, or willing to undertake).</li> <li>Strong experience in estate and neighbourhood management, including managing complex services and priorities.</li> <li>Proven line management experience, with the ability to lead, support and develop teams through change.</li> <li>Up-to-date knowledge of the housing regulatory environment, with the ability to apply this in practice and embed it into ways of working.</li> <li>Excellent partnership-working skills, building effective relationships with Local Authorities and other key stakeholders.</li> <li>Resilient, adaptable and collaborative, with the ability to work across teams, use housing systems confidently and travel across a large geography as required.</li></ul>A full UK driving license is essential for this role. ️♀️DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 30 January Interviews: 11 February We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact <a href="mailto:talent@amplius.co.uk" target="_blank">talent@amplius.co.uk</a> and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Housing Officer

Employer South Holland District Council Vacancy Type Fixed Term/Full Time Hours Per Week 37 Length of Contract Fixed term for 1 year Salary Range £25,989 - £28,142 per annum Location Spalding Application Deadline Sunday, January 25, 2026 Job Summary Are you looking for a new opportunity to make a positive impact? Do you enjoy finding solutions, communicating effectively, and working collaboratively? Are you passionate about delivering excellent customer service? If so, this role with South Holland District Council's Housing Services team could be the perfect next step for you. We're looking for someone who is motivated and approachable to join us as a Tenant Engagement and Experience Officer. You will be working with the Tenant Engagement and Influence Lead and our Complaints Co-Ordinator to ensure that our tenants voice is prominent throughout all of our Housing Services. Your role will include: <ul> <li>Helping us to maximise tenant involvement and ensuring the tenants voice is fed into service improvement.</li> <li>Playing a key role in recruiting involved tenants, building relationships and managing tenant feedback, through a variety of engagement events.</li> <li>Helping co-ordinate and analyse tenant satisfaction throughout the department.</li></ul>We're looking for someone who: <ul> <li>Communicates and listens effectively, with confidence using IT and social media to engage with tenants.</li> <li>Can manage their own workload and adapt to different working patterns-some evening or weekend work may be required to reach all tenants.</li></ul>Above all you will be passionate about the work that you do and about meeting the needs of our diverse tenant base. This is a fantastic opportunity to help make a positive difference to our Housing Services. If you are interested in having a confidential conversation about the role, please contact Bev Chapman, Tenant Engagement and Influence Lead on 07825 968374 (unavailable on a Monday). BENEFITS: We offer excellent terms and conditions of employment including: <ul> <li>Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life</li> <li>Generous annual leave scheme +option to buy more</li> <li>Employee Assistance Programme</li> <li>Employee Benefits Platform including retail, holiday, and leisure discounts</li> <li>Cycle to work scheme*</li> <li>Flu Jabs</li> <li>Free Eye Test voucher for regular screen users</li> <li>Flexible Working Policy</li> <li>Agile Working Policy*</li> <li>Car mileage reimbursement*</li> <li>Excellent career progression and training opportunities</li> <li>Long Service Recognition*</li></ul>*Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South &amp; East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

3 Jobs in Lincolnshire