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Job Number: HCAA02367Agreement Type: Permanent - Full TimeSalary: £66,336 - £67,500There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities.Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets, and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages – starting with setting the briefs for sites, selecting architects and the wider design teams, managing the design process, and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall, Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney - “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built.”We are looking for a talented and collaborative Building Information Manager. You will be responsible for the integration, management, and delivery of Building Information Management (BIM) across all the new-build housing projects in Housing Regeneration and Delivery. You will develop and implement complex systems, protocols and processes ensuring the efficient collection, management and dissemination of design, construction and fire safety data and will oversee the transition from construction to business-as-usual operations to provide expertise and assurance on BIM use and data management facilitating maximum value across a building’s lifecycle.You will develop collaborative working relationships across a wide range of other Council departments, external partners and stakeholders and will play a strategic role within the Division in developing professional guidance, providing advice, establishing governance processes, and setting standards to ensure an exemplary level of fire, building safety and construction innovation.You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a proven track record in working collaboratively with project stakeholders. Extensive experience at a senior level as an Information / BIM specialist working in the design/construction sector is required, along with demonstrable experience of developing a programme of strategies, processes and procedures and leading their expansion and application for use in the public or private sector.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 02 May 2025 (22:59).Interview date: 19 - 23 May 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Building Information Manager

Job Number: HCAA02368Agreement Type: Permanent - Full TimeSalary: £77,157 - £78,687There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities.Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages – starting with writing the briefs for sites, selecting architects and the wider design teams, managing the design process and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall, Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney - “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built”.We are looking for a talented, experienced and collaborative construction professional to build and lead a new multi-disciplinary Construction and Commercial team, including Construction Managers and Aftercare and Defects Managers. You and your team will be responsible for promoting a commercially focused delivery environment in the Housing Regeneration and Delivery service. You will shape and lead the Council’s approach to engaging with and procuring contractors, designing buildable and cost-effective schemes, using modern methods of construction and ensuring best practice/compliance in relation to building safety.You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a proven track record in working collaboratively with project stakeholders. Substantial technical expertise gained through housing construction/delivery experience is also required, along with experience working at various levels in the construction industry, including a management role.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications:&nbsp;02 May 2025 (22:59).Interview dates: 19 - 23 May 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Head of Construction and Commercial

We’re recruiting 18 Housing Officers across London and surrounding regions on behalf of a respected housing provider.These roles offer hybrid working (just 1–2 days in the office), £26.22/hr, and a clear route to a £35k–£40k permanent role.If you're looking for flexibility, autonomy, and the chance to make a real difference – this is your next move. Locations Available:<ul><li>South West London &amp; Surrounds – 5 roles</li><li>North West London &amp; Surrounds – 6 roles</li><li>East London &amp; East Anglia – 4 roles</li><li>South East &amp; Kent – 3 roles</li></ul>What You’ll Do:<ul><li>Manage your own neighbourhood patch</li><li>Support residents with housing and tenancy issues</li><li>Address ASB and promote safer communities</li><li>Liaise with partners and ensure housing standards</li></ul>What We’re Looking For:<ul><li>Housing or community-focused experience</li><li>Proactive, confident, and people-focused</li><li>Strong communication and case management skills</li><li>Willing to travel locally</li></ul>Apply now if you're interested in any of the above areas – we'll be in touch ASAP to match you with the most suitable patch. Looking forward to speaking with you!

Liquid Recruitment Solutions

18 x Housing Officers Required ** Temp – Perm ** All London & Surround

KPA06Posted: 04/07/2025<ul><li>19.64</li><li>South London</li><li>Temporary</li></ul>Wellbeing &amp; Maintenance Assistant (part time)&nbsp;Location: South LondonSalary: £19.64 per hour (21 hours per week)Duration: 9 months interim (with the potential to go permanent)Greenacre are pleased to be supporting a social housing organisation, based in South London with their recruitment of a Wellbeing &amp; Maintenance Assistant.Your core responsibilities will involve supporting the organisation to meet their landlord obligations in relation to Health and Safety and other areas of compliance, repairs, estate services and maintenance within their Older Persons Independent Living accommodation.&nbsp;&nbsp;What will you do in the role?<ul><li>To ensure the delivery of excellent customer service, to all residents in supported and older persons accommodation including a small number of shared owners and other external partners</li><li>To conduct wellbeing checks for residents within Older Persons Schemes</li><li>To be responsible for completing the initial resident Risk Assessments, for new residents and then annually review to identify any risks that could place them or their homes at risk. &nbsp;</li><li>Conducting the Health and Safety inspections of the communal areas of the buildings and gardens</li><li>Liaising with contractors and tracking the completion of repairs in the communal areas to ensure H&amp;S compliance</li></ul>&nbsp;Who would excel in this role?<ul><li>Have experience of engaging with residents to sustain their tenancies</li><li>Experience and or understanding of safeguarding process</li><li>Full driving license</li></ul>To discuss this role in more depth, please phone Kelly Power on 07715658150

Wellbeing & Maintenance Assistant (part time)

<ul><li>£14.48 PAYE</li><li>Hoddesdon</li><li>Temporary</li></ul>Interim Housing Support Advisor Hoddesdon Area | &nbsp;Interim – 3 monthsSalary: £14.48 per hourAre you an experienced Housing Services Advisor with a broad knowledge of housing operations? Do you know what good customer service looks like and the passion to provide an excellent service to residents? If so, we have the perfect opportunity for you.We’re recruiting for an interim Housing Services Advisor to join a respected housing association in the Hoddesdon area. In this role, you’ll be responsible for providing first point of contact customer service to residents, with a range of queries, from rent arrears to tenancy sustainment and lettings.What You’ll Bring:<ul><li>Excellent customer service experience and the passion to provide an excellent service to residents, with a range of queries</li><li>Excellent verbal and written communication skills</li><li>A broad experience of frontline housing operations</li><li>Knowledge of Word, Excel, Outlook and as a bonus, QL!</li></ul>This role offers a fantastic opportunity to use your expertise in customer service to make a real impact.Ready to take on the challenge? Apply today!To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Advisor

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities:<ul><li>Manage financial aspects of service charges, ensuring compliance with audit and legal requirements.</li><li>Analyse and interpret financial data, providing insights for operational decision-making.</li><li>Ensure accurate and transparent charging for residents, working closely with Finance Business Partners.</li><li>Collaborate with contract managers&nbsp;to develop cost-effective services while maintaining value for money.</li><li>Oversee the full service charge cycle, ensuring accuracy and timely delivery.</li><li>Work closely with internal teams and external stakeholders&nbsp;to improve service efficiency.</li><li>Utilise Excel, Power BI, and D365&nbsp;for financial reporting and data management.</li></ul>&nbsp; What We’re Looking For:<ul><li>Significant experience working with service charge regimes&nbsp;(both fixed and variable).</li><li>Strong knowledge of tenancy agreements, leases, and deeds of transfer.</li><li>Excellent analytical skills, with experience managing large and complex data sets.</li><li>Proficiency in financial reporting tools, including&nbsp;Excel, Power BI, and D365.</li><li>Experience in a business partnering role, providing strategic and operational support.</li><li>Proven track record in service improvement and stakeholder engagement.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Partner (Service Charges)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Senior Finance Business Partner. As a Senior Finance Business Partner for Service Charges, your role involves being the vital link between the Finance and Operational service charge teams.You will be responsible for developing and implementing financial strategies that optimise income, ensure compliance with legislation and provide residents with fair and transparent charging. This role requires a deep understanding of service charge processes and the ability to drive financial performance and efficiency within this specific area.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186 per annumKey Responsibilities:<ul><li>Act as a&nbsp;key liaison&nbsp;between Finance and Operational Service Charge teams.</li><li>Develop and implement financial strategies&nbsp;that optimise income and ensure compliance.</li><li>Lead financial planning and reporting&nbsp;for service charges, ensuring accuracy and transparency.</li><li>Work with senior stakeholders&nbsp;to influence financial and strategic decisions.</li><li>Manage large financial data sets, ensuring data integrity and actionable insights.</li><li>Provide mentoring and leadership&nbsp;to finance business partners.</li></ul>&nbsp; What We’re Looking For: &nbsp;<ul><li>Fully qualified accountant (CCAB or equivalent).</li><li>Experience in financial business partnering, preferably within housing or property.</li><li>Knowledge of service charge activities, legislation, or financial operations.</li><li>Strong analytical skills, with experience handling complex financial data.</li><li>Proficiency in Excel; familiarity with D365 and Power BI is a plus.</li><li>Excellent leadership and stakeholder management skills.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Senior Finance Business Partner

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Finance Business Partner. As a Finance Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning financial processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities: <ul><li>Drive financial management, with a focus on service charge operations.</li><li>Optimise financial processes, ensuring accuracy and compliance with audit and legal requirements.</li><li>Provide financial support and insights&nbsp;to service charge teams, facilitating data-driven decision-making.</li><li>Develop and implement financial models&nbsp;to support strategic business decisions.</li><li>Manage large and complex financial data sets&nbsp;in Excel and in-house systems.</li><li>Collaborate with internal teams and external stakeholders&nbsp;to improve service charge transparency and accuracy.</li></ul> What We’re Looking For: <ul><li>CCAB recognised accounting qualification (or actively working towards one).</li><li>Experience in finance business partnering, particularly in housing or property services.</li><li>Strong analytical skills, with the ability to interpret and present financial data.</li><li>Proficiency in Excel and Power BI; knowledge of D365 is desirable.</li><li>Excellent communication and stakeholder management skills.</li><li>Understanding of service charge activities and legislation is an advantage.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Finance Business Partner

We have an urgent need for a 2 x&nbsp;Neighbourhood Housing Leads&nbsp;(based/commutable to East London (Newham) reporting to office 1-2&nbsp;day per week based in Stratford otherwise hybrid/on patch paying £19.29 ph PAYE / c. £25.33 ph Umbrella rate working 35 hours per week.** You are encouraged to apply asap for consideration as the closing date for this role is Thursday 20th March 2025 – 17:00, the client reserves the right to close this role early if they receive enough submissions **Purpose:<ul><li>To deliver a responsive, efficient, agile, high quality and customer focused housing management&nbsp;service to residents.</li><li>To build meaningful and trusting relationships with residents on patch.</li><li>To own the primary relationship with residents living on patch and act as the voice of residents.</li><li>To deliver reliable, repeatable, and consistent services in line with policies and standard operating&nbsp;procedures.</li><li>To seek out resident views and to listen and act.</li><li>To represent and champion residents.</li><li>To act as the advocate for residents in getting things resolved at pace and quality.</li><li>To co-ordinate issues on behalf of residents</li></ul>Key Responsibilities / Deliverables:<ul><li>Own the primary relationship between the company and the residents on patch, irrespective of tenure, resolving issues with and on behalf of residents, to their satisfaction.</li><li>Be the key point of contact for residents and be the ‘voice of the resident’ across the organisation.</li><li>Represent the company at all activity relating to patch, examples being, resident forums, committees,</li><li>residents &amp; associations.</li><li>Support the comany&nbsp;and residents with any business continuity issues or incidents.</li><li>Communicate with residents in a timely manner, to a good standard and in a range of ways&nbsp;demonstrating empathy and care.</li><li>Provide information and advice on all queries in relation to tenancy or property matters, taking&nbsp;advice and seeking information from relevant specialist teams as required.</li><li>Know the itemised service charge information relating to patch and provide general information to&nbsp;residents about service charges, whilst also ensuring that charges are reasonable.</li><li>Resolve incidents of nuisance and anti-social behaviour, referring into the ASB (Anti-Social&nbsp;Behaviour) service where appropriate.</li><li>Investigate and resolve all issues on patch, such as (not exhaustive); waste management, fly-tipping,</li><li>parked cars, abandoned vehicles, car parking, pets, graffiti, breaches of tenancy, etc.</li><li>Make referrals for residents to receive additional support internally and externally where relevant.</li><li>Carry out tenancy audits, inspections of homes and buildings, communal areas, open spaces, to&nbsp;ensure they are well maintained and comply with all regulations or inspection regimes.</li><li>Complete necessary referrals for court action, work with in-house and external legal services to&nbsp;complete court papers and attend court as required.</li><li>Identify, report, mitigate and escalate risks on patch.</li><li>Complete Fire Risk Actions and other compliance related activity within relevant timescales.</li><li>Assist in the resolution of MP/Cllr enquiries and informal and formal complaints.</li><li>Co-create new services in collaboration with residents and engage with residents to provide clarity&nbsp;about the standards of service they should expect</li><li>Work closely with specialist teams in the Housing Management division.</li><li>Work with the estate service team to ensure grounds maintenance and cleaning contracts are managed robustly and residents receive good quality services.</li><li>Liaise with other teams to provide prompt responses to resident complaints or investigations.</li><li>Liaise with the wider business regarding key risks identified on patch.</li><li>Signpost residents to other colleagues where appropriate, ensuring that introductions are made on the&nbsp;residents&nbsp;behalf to smooth the process. </li><li>Work with Performance and Improvement colleagues to ensure robust knowledge of patch demographics and demand and satisfaction is understood and a clear improvement plan is in place to address any KPI’s that are performing below target.</li></ul>Essential skill &amp; knowledge<ul><li>Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold&nbsp;management, tenancy fraud and anti-social behaviour including but not limited to dealing with&nbsp;domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding.</li><li>Property management - facilities management, communal inspections and service charges including&nbsp;relevant Housing and Immigration Law and Welfare Reform.</li><li>Experience of working with tenants and/or leaseholders</li><li>Risk Management.</li><li>Compliance in terms of tenancy management and property management.</li><li>Exceptional customer service.</li><li>Ability to quickly simplify and disseminate complex information.</li><li>The confidence and determination to do the right thing by residents and challenge the norm.</li><li>Operational knowledge of the regulatory environment for housing associations.</li><li>Awareness of budget management and value for money.</li><li>A natural curiosity and persistence around getting answers and clarity.</li><li>Able to communicate effectively with a variety of audiences.</li><li>A problem solver.</li><li>Demonstrates empathy and care when interacting with others.</li><li>A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role.</li></ul>If you are interested in this role and for more information please apply today

Neighbourhood Housing Lead (East London)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.We are now seeking a highly motivated and experienced Business Finance Manager to oversee and optimise income starting with service charges within the social housing portfolio. The successful candidate will lead a team of six staff members, ensuring efficient and effective management of service charges while striving to enhance value for our residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Oversee service charge calculations, allocations, and collections, ensuring accuracy and compliance.</li><li>Perform reconciliations, including data collection, investigation, and reporting.</li><li>Identify cost-saving strategies while maintaining service standards.</li><li>Lead and mentor a team of six, fostering collaboration.</li><li>Work with stakeholders to ensure transparency in service charge management.</li><li>Develop budgets, provide forecasts, and prepare financial reports.</li><li>Ensure compliance with legislation and regulatory requirements.</li><li>Improve processes using technology and best practices.</li><li>Manage large, complex data sets in Excel and in-house systems.</li><li>Train and support the team in service charge management</li></ul> What We’re Looking For: <ul><li>Education: Degree or Masters in Finance / Economics or a related field. A relevant professional qualification (e.g. Accountant / Surveyor etc) is desirable</li><li>Extensive experience in project management / continuous improvement or service charge management in social housing.</li><li>Significant experience of working compliantly with both fixed and variable service charge regimes, directly and through business partnering.</li><li>Significant experience of reading and understanding tenancy agreements, leases, deeds of transfer etc.</li><li>Track record of success in a management role; meeting challenging objectives and delivering business performance that exceeds expectations and targets.</li><li>Track record of excellent service improvement achievements in a complex service delivery environment.</li><li>Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders</li><li>Experience influencing operational activities at both tactical and strategic levels across all areas of the business</li><li>Experience manipulating large and complex data sets across multiple systems and analysing complex data to provide data driven proposals</li><li>Proficiency in Excel and Power BI, knowledge of D365 preferred</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Compliance)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Finance Manager (Commercial Reporting). As the Business Finance Manager for reporting within Income optimisation, you will be a key liaison between the Finance team and the Operational teams. Your role will involve developing financial strategies that support the holistic management of our properties.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Ensure a reliable, customer-focused management information service.</li><li>Support the Head of Income Optimisation with financial processes, modeling, and reporting.</li><li>Influence financial and strategic decisions through effective communication.</li><li>Optimise financial performance in estate management and commercial tenures.</li><li>Advise department heads and stakeholders with tailored financial insights.</li><li>Oversee financial planning and reporting with accuracy and timeliness.</li><li>Use data analytics to drive informed decision-making.</li><li>Build strong relationships with internal teams and external partners.</li><li>Adapt reporting processes to evolving needs.</li><li>Improve service charge management using technology and best practices.</li><li>Maintain and manage large data sets in Excel and internal systems.</li><li>Train and support team members in service charge management.</li></ul> What We’re Looking For: <ul><li>Degree/Master’s in Finance, Economics, or a related field (professional accountant qualification desirable).</li><li>Extensive experience in reporting and planning within large organizations.</li><li>Proven management success, exceeding performance targets.</li><li>Strong communication and stakeholder engagement skills.</li><li>Ability to influence tactical and strategic operations.</li><li>Awareness of service charge activities and legislation (preferred).</li><li>Expertise in handling and analyzing complex data sets.</li><li>Proficiency in Excel, Power BI; knowledge of D365 preferred.</li><li>Commitment to ethical principles, including integrity and confidentiality.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Commercial Reporting)

Job summary Job Title:Outreach Nurse/Allied Healthcare Professional for the Haringey Homeless Health Inclusion Team, Haringey GP Federation Accountable to: Clinical Directors for Haringey Primary Care Networks and Chief Executive Office for Haringey GP Federation Line manager: Integrated Services Manager Haringey GP Federation / GP Clinical Lead Hours of work: Part time Remuneration: £44,000 - £52,000, depending on experience. Salary is pro-rata. Contract length:Fixed term until 31/03/26 with option to extend Location: Haringey GP Federation Offices 48 Station Road Wood Green London N22 7TY Charlton House Medical Centre 579c High Road Tottenham London N17 6SB Street Outreach Service in Haringey (with daily on foot/public transport travel to hostels, hotels and emergency accommodation sites in Haringey, occasional travel beyond Haringey to neighbouring boroughs) Interview date: 08/05/2025 - Please ensure date is available Main duties of the job population and to be part of a pioneering health inclusionteam! The Haringey GP Federation is looking for an experiencedclinician who would be able to work within their professional boundaries for thesuccessfullyestablished Haringey Homeless Health Inclusion Team. As an Outreach Clinician you will provide holisticmedical care for patients experiencing homelessness and rough sleeping inHaringey. The role will include: Clinicaloutreach shifts for patients living on the streets and in emergencyaccommodation. Outreach is a jointservice with the teams care navigator and currently takes place four days aweek. There is no lone working. Participation(and occasional chairing) at the weekly multidisciplinary meeting with alliedservices such as local drugs and alcohol teams. Weeklydrop-in sessions at the day centre for patients experiencing homelessness. Contributionto the services weekly GP led health inclusion clinic. Workingwith the Haringey Homeless Health Inclusion Team on service maintenance and servicebuild Workingwith the Haringey Homeless Health Inclusion Team on stakeholder and communityengagement by contributing to local and national presentations About us We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in north London. Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating and advocating for strong and sustainable General Practice in Haringey. Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including at the recent HSJ awards for demonstrating professionally diverse clinical leadership in primary care. We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for the work we undertake and constantly seek to expand opportunities which allow development for our staff and practices alike. Job description Job responsibilities To deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence-based practice. To manage a clinical caseload and deal with patients presenting needs in an outreach, in-reach, drop-in clinic and primary care setting. To provide clinical leadership where appropriate within the Haringey Homeless Health Inclusion Team and support other members of the team to develop and maintain clinical skills appropriate to your role and expertise. Recognise the need for alternative working patterns and flexibility. Job description Job responsibilities To deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence-based practice. To manage a clinical caseload and deal with patients presenting needs in an outreach, in-reach, drop-in clinic and primary care setting. To provide clinical leadership where appropriate within the Haringey Homeless Health Inclusion Team and support other members of the team to develop and maintain clinical skills appropriate to your role and expertise. Recognise the need for alternative working patterns and flexibility. Person Specification Qualifications Essential <ul> <li>Relevant registration as a Paramedic/Nurse/Relevant clinical position (minimum 1 year post registration).</li> <li>AND: </li> <li>DBS clearance </li> <li>Current and valid certification </li> <li>COVID-19 Vaccination Status</li> </ul> Desirable <ul> <li>Prescriber certification</li> <li>Minor Illness certification</li> <li>Member of College of Paramedics </li> <li>Evidence of Continuing Professional Development activities </li> <li>Basic Life Support </li> <li>Diploma in Primary and Urgent Care</li> <li>Experience working with patients experiencing homelessness</li> </ul> Experience Essential <ul> <li>Advanced clinical practice skills </li> <li>Clinical examination skills </li> <li>Management of patients with common acute medical conditions </li> <li>Management of patients with long-term conditions </li> <li>Knowledge of the NHS </li> <li>Understanding of the current issues and challenges facing primary care and the rough sleeping population</li> <li>Recent experience of working in an outreach service / General Practice environment</li> </ul> Desirable <ul> <li>Management of patients with complex needs </li> <li>Experience of preventative medicine </li> <li>Experience with chronic disease management </li> <li>Experience of working to achieve standards and targets</li> <li>Experience of trauma informed care</li> <li>Experience of mental health, substance misuse management</li> <li>Experience of wound care</li> <li>Experience of working with patients across a range of settings</li> <li>Experience in managing conditions which affect rough sleeping and homeless populations</li> </ul>Person Specification Qualifications Essential <ul> <li>Relevant registration as a Paramedic/Nurse/Relevant clinical position (minimum 1 year post registration).</li> <li>AND: </li> <li>DBS clearance </li> <li>Current and valid certification </li> <li>COVID-19 Vaccination Status</li> </ul> Desirable <ul> <li>Prescriber certification</li> <li>Minor Illness certification</li> <li>Member of College of Paramedics </li> <li>Evidence of Continuing Professional Development activities </li> <li>Basic Life Support </li> <li>Diploma in Primary and Urgent Care</li> <li>Experience working with patients experiencing homelessness</li> </ul> Experience Essential <ul> <li>Advanced clinical practice skills </li> <li>Clinical examination skills </li> <li>Management of patients with common acute medical conditions </li> <li>Management of patients with long-term conditions </li> <li>Knowledge of the NHS </li> <li>Understanding of the current issues and challenges facing primary care and the rough sleeping population</li> <li>Recent experience of working in an outreach service / General Practice environment</li> </ul> Desirable <ul> <li>Management of patients with complex needs </li> <li>Experience of preventative medicine </li> <li>Experience with chronic disease management </li> <li>Experience of working to achieve standards and targets</li> <li>Experience of trauma informed care</li> <li>Experience of mental health, substance misuse management</li> <li>Experience of wound care</li> <li>Experience of working with patients across a range of settings</li> <li>Experience in managing conditions which affect rough sleeping and homeless populations</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Haringey GP Federation Address 48 Station Road Wood Green London N22 7TY Employer's website

Outreach Nurse for the Haringey Homeless Health Inclusion Team

Job summary Job Title:Haringey Homeless Health Inclusion Team (HHHIT) GP Clinical Lead Hours of work:1 session per week or 2 sessions every other week on a Thursday (9am-5pm) Remuneration:£10,500 - £11,000 per session per annum dependent on experience Contract length:Fixed term until 31/03/26 with option to extend Responsible to:Associate Medical Director / Medical Director Accountable to:Director of Operations Location:Haringey GP Federation Offices (48 Station Road, Wood Green, London, N22 7TY). Main duties of the job Haringey Homeless HealthInclusion Primary Care service works to deliver the key objectives: supportingand strengthening access to General Practices for homeless patients in Haringeyby improving GP registration, providing a Primary Care Outreach Service andworking in a multidisciplinary way with allied agencies. Our vision is to havea sustained, positive impact on the health and wellbeing of the homelesspopulation in Haringey. About us We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in north London. Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating and advocating for strong and sustainable General Practice in Haringey. Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including at the recent HSJ awards for demonstrating professionally diverse clinical leadership in primary care. We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for the work we undertake and constantly seek to expand opportunities which allow development for our staff and practices alike. Job description Job responsibilities To provide clinical leadership within the HHHIT service to support successful delivery and management Provide clinical quality assurance of materials, policies and procedures for service delivery Supporting current clinicians within the service with scheduled 121s and personal development plans Support any recruitment needs for clinicians within the service To work with the Medical Directorate and Operational leads on long term service planning, development and improvement To provide clinical support and guidance to non-health care workers attending regular MDTs To represent the federation within the community, advocating for Health Inclusion work supporting the homeless population in Haringey To lead on clinical safety and governance for the service To investigate significant events, complaints or concerns within the service To complete regular clinical audits for the purposes on maintaining clinical safety and best practice Job description Job responsibilities To provide clinical leadership within the HHHIT service to support successful delivery and management Provide clinical quality assurance of materials, policies and procedures for service delivery Supporting current clinicians within the service with scheduled 121s and personal development plans Support any recruitment needs for clinicians within the service To work with the Medical Directorate and Operational leads on long term service planning, development and improvement To provide clinical support and guidance to non-health care workers attending regular MDTs To represent the federation within the community, advocating for Health Inclusion work supporting the homeless population in Haringey To lead on clinical safety and governance for the service To investigate significant events, complaints or concerns within the service To complete regular clinical audits for the purposes on maintaining clinical safety and best practice Person Specification Experience Essential <ul> <li>Ability to work well with colleagues and within a team</li> <li>Ability to organise and prioritise workload effectively</li> <li>Ability to exercise sound clinical and professional judgements when faced with conflicting pressures</li> <li>Proficient in use of EMIS</li> <li>Confident in use of email/Outlook and Microsoft office applications</li> <li>Excellent record keeping skills</li> </ul> Qualifications Essential <ul> <li>Registered GP regularly providing 3+ sessions of Primary Care within</li> <li>North Central London with</li> <li>DBS clearance</li> <li>Current and valid GMC certification</li> <li>Basic Life Support</li> </ul> Desirable <ul> <li>Evidence of continuing professional development activities</li> <li>Experience working with patients experiencing homelessness</li> </ul>Person Specification Experience Essential <ul> <li>Ability to work well with colleagues and within a team</li> <li>Ability to organise and prioritise workload effectively</li> <li>Ability to exercise sound clinical and professional judgements when faced with conflicting pressures</li> <li>Proficient in use of EMIS</li> <li>Confident in use of email/Outlook and Microsoft office applications</li> <li>Excellent record keeping skills</li> </ul> Qualifications Essential <ul> <li>Registered GP regularly providing 3+ sessions of Primary Care within</li> <li>North Central London with</li> <li>DBS clearance</li> <li>Current and valid GMC certification</li> <li>Basic Life Support</li> </ul> Desirable <ul> <li>Evidence of continuing professional development activities</li> <li>Experience working with patients experiencing homelessness</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Haringey GP Federation Address 48 Station Road Wood Green London N22 7TY Employer's website

Haringey Homeless Health Inclusion Team (HHHIT) GP Clinical Lead

Neighbourhood Officer Brent &amp; Harrow Up to £37,000 plus paid business mileage Own Vehicle Required Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde's commitment to improving customer service, Building Safety &amp; improving neighbourhoods, the Neighbourhood Officers goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities <ul><li>Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.</li><li>Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.</li><li>Provide a proactive front-line service to customers.</li><li>Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.</li><li>Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.</li><li>Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.</li><li>Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.</li><li>Maintain accurate records, documentation, and databases related to property management activities.</li><li>Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.</li></ul>Essential Qualifications and Skills <ul><li>Previous experience within a site-based Neighbourhood or Housing position.</li><li>Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.</li><li>Excellent communication and interpersonal skills for effective stakeholder engagement.</li><li>Attention to detail and ability to maintain accurate documentation.</li><li>Problem-solving skills to address maintenance and tenancy issues.</li></ul> Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package.</li><li>Volunteering days</li></ul>At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Job Details: Salary range: £39,150 - £40,344 per annum Work location: 145 King Street, Hammersmith, London, W6 9XY Hours per week: 36 Contract type: Permanent Vetting requirements: Enhanced DBS Check Closing date: 4 May 2025 Interview date: Week commencing 19 May 2025 Contact details for informal discussion: Marianne Duffield, Sheltered Housing Manager via email on <a href="mailto:MARIANNE.DUFFIELD@LBHF.GOV.UK" target="_blank">MARIANNE.DUFFIELD@LBHF.GOV.UK</a> About the role At Hammersmith &amp; Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We are now recruiting to vacant posts to ensure we are organised in the best way to deliver the Council's vision and ambitions to make Hammersmith and Fulham the best place to live and work. We have redesigned roles to provide a new customer focused service that delivers high quality services to all residents and businesses. In the role of Specialist Housing Officer, you'll have responsibility for ensuring residents receive the support and advice they need. It's a busy, varied role, with no 2 days the same, so if you enjoy variety and the opportunity to work across a broad range of areas, including, welfare, anti-social behaviour, vulnerability, void property management and fire safety. You'll be a problem solver as well as an excellent communicator who enjoys working independently but also as part of a team dedicated to providing a customer focused service. You'll be based at various sheltered housing locations across the borough so you need to be flexible and organised in your approach. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please refer to the Role Profile for more information. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&amp;F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&amp;F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at <a href="mailto:resourcing-peopleandtalent@lbhf.gov.uk" target="_blank">resourcing-peopleandtalent@lbhf.gov.uk</a> or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith &amp; Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Specialist Housing Officer LBHF620880

Overview Exciting Opportunity: Recovery Coordinator At CGL we are driven by a purpose: to transform lives. With compassion, respect, and determination, we provide tailored care that meets the unique needs of every individual, helping them reclaim their futures and embrace brighter tomorrows. We stand by our core values: open, compassionate, bold. These values guide everything we do-empowering people to grow, change, and thrive. We are looking for a dedicated and skilled Recovery Coordinator to join our vibrant team. In this role, you'll be at the heart of supporting individuals, ensuring they receive the right interventions at the right time to help them achieve their goals. You'll work as part of a passionate team, delivering person-centred care and providing one-to-one and group-based support. Together, we'll help people take control of their recovery and build brighter futures. If you're ready to bring your skills, resilience, and passion to a role where every day matters, then we want you on our team. Location: Waltham Forest Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part-time hours) Allowances: £2,195.72 Outer London Weighting (pro rata for part time hours) Contract: Permanent * please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities What You'll Do: <ul><li>Support people from their first contact with our service through their entire recovery journey.</li><li>Provide screening, assessments, and recovery planning, tailoring interventions to meet each person's unique needs.</li><li>Support individuals, families, and communities by reducing the harms associated with substance use.</li><li>Facilitate group sessions and one-to-one interventions, helping people engage with their individual treatment plans.</li><li>Advocate for those we support, ensuring access to partner agencies and community resources.</li><li>Promote recovery, resilience, and peer support, enabling people to rebuild their lives.</li></ul>Who We're Looking For: <ul><li>A strong understanding of substance misuse and experience in a related field.</li><li>Excellent communication skills-both written and verbal-alongside strong IT proficiency.</li><li>Ability to work independently, prioritise tasks effectively, and manage a caseload.</li><li>Knowledge of mental health services, interventions, and best practices.</li><li>A team player with great interpersonal skills, able to collaborate with internal and external partners.</li><li>Someone open to learning and development, committed to improving their skills and helping others grow.</li></ul>Why Join Us? <ul><li>Work-Life Balance: 25 days of annual leave (plus bank holidays), increasing to 30 days over five years.</li><li>Well-being Support: A paid wellness hour each week and access to our Wellness Hub and Employee Assistance Programme.</li><li>Career Growth: Training, development, and progression opportunities to support your professional journey.</li><li>Perks &amp; Benefits: Discounts on shopping, cinema, holidays, and more. </li><li>A Supportive Team: Work alongside passionate people who care about making a difference.</li><li>Refer-a-Friend Scheme: Earn rewards for recommending great people to join us.</li></ul>Ready to Make a Difference? If you're passionate about supporting people to make positive changes in their lives, we'd love to hear from you. Apply now and help us build a healthier, more empowered community in Croydon. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Sharon Murphy | <a href="mailto:sharon.murphy@cgl.org.uk" target="_blank">sharon.murphy@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the UK office (London, Birmingham or Sleaford). The mission for the Pre-Sales Consultant/Sales Engineer is to persuade prospects and clients that MRI solutions will meet their business requirements. The Sales Engineering team at MRI are product experts who support Account Executives and Managers as a strategic resource in deal cycles to help secure and grow Annual Recurring Revenue. Position Overview: The Sales Engineer will collaborate closely with the EMEA Sales Team to deliver presentations, offer application support, and fulfill the technical requirements necessary for expanding existing relationships and acquiring new clients. This role focuses on providing sales demonstration support tailored to EMEA-specific business needs, contributing to sales strategy, demonstrating technical presentation proficiency, and showcasing product expertise. Sales Engineers also collaborate and work closely with other teams such as Marketing, Product Management and Professional Services, in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals. The ideal candidate excels in presentations, thrives under pressure, meets deadlines proactively, and contributes effectively to a demanding, collaborative team environment. This position is pivotal in driving software license and long-term application support revenue for MRI Software, particularly for the MRI Social Housing suite of solutions. Responsibilities: <ul><li>Act as a technical resource for the MRI sales team from qualification to successful close of the sale.</li><li>Be responsible for providing presales technical / functional support to assigned deals, prospective clients, and existing customers. </li><li>Deliver customer-centric value-based presentations and solution demonstrations.</li><li>Learn the MRI solution set - initially the Social Housing set but working towards a full understanding of all relevant MRI and partner solutions.</li><li>Develop the capability to demonstrate the value of MRI solutions to prospects and clients at a high level within 45 business days.</li><li>Add value to the team through optimization or improvement of our team discussions or content in your area of expertise.</li><li>Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.</li><li>Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.</li><li>Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.</li><li>Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.</li><li>Respond effectively to Tenders alongside the Sales and Bid teams.</li><li>Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management.</li></ul>Requirements: <ul><li>Strong presentation, written and verbal skills. Ability to demonstrate MRI solutions in their best light to clients and prospects.</li><li>Ability to "think on your feet" responding to client / prospect requests and questions during demonstrations.</li><li>Clear and articulate presentation of value proposition and benefits of the solution to the client / prospect at multiple levels within the organisation (end-user, project sponsor, and C-suite executives).</li><li>Assist with multiple opportunities at any given time and demonstrate flexibility to respond to changing priorities.</li><li>Demonstrate MRI solutions in line with client / prospect business processes to show why our solutions are the best fit for the organisation. </li><li>Thorough understanding of systems, application design and integration methods.</li><li>Ability to engage with and influence C-level decision-makers effectively.</li><li>Demonstrated problem-solving skills for improving business processes and resolving complex technical issues.</li><li>Willingness to work independently with minimal direction as part of a team to address technical and business challenges.</li><li>Ability to travel as required, with some travel potentially being international and occasionally on short notice.</li></ul>We're obsessed with making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy: </li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. </li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan. </li><li>Invest in our competitive Personal Pension plan and help set you up for your future. </li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). </li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve. </li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes. </li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! </li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Sales Engineer (Social Housing)

Temporary Accommodation Officer Pay Grade SO2 3 x full time permanent posts 1 x full time fixed term post A number of vacant posts have arisen within the Royal Borough of Greenwich's Temporary Accommodation Team and we are now looking for experienced and enthusiastic applicants to join the team. Ideally you will be an experienced Housing Officer or someone who has the ability to learn quickly and work independently in dealing with rent collection, housing management, property inspections, tenancy sign-ups and identifying support for vulnerable tenants. Successful candidates will have a knowledge of relevant Health and Safety legislation, tenancy and property standard requirements. You will be working closely with other teams, agencies and landlords and will be expected to build and maintain effective working relationships with them and colleagues. You will need to be flexible in your approach to work, have excellent customer care and enjoy working in a fast-paced environment. If you need any further information on this post please contact: <a href="mailto:Andy.holt@royalgreenwich.gov.uk" target="_blank">Andy.holt@royalgreenwich.gov.uk</a> Or <a href="mailto:Josephine.sawyerr@royalgreenwich.gov.uk" target="_blank">Josephine.sawyerr@royalgreenwich.gov.uk</a> Closing Date: 23 April 2025 For an informal discussion about this opportunity, please contactAndrew Holt; <a href="mailto:andrew.holt@royalgreenwich.gov.uk" target="_blank">andrew.holt@royalgreenwich.gov.uk</a> 020 8921 5573 If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Temporary Accommodation Officer

The role Building Safety Manager £60,192 - £63,360About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role We are seeking a proactive and knowledgeable Building Safety Manager to join our existing team. We have recently appointed a new Head of Service and expanded our team to strengthen our work on building safety. You will take the lead on ensuring the buildings in your portfolio remain complaint with the Building Safety Act 2022. This is a key role that will work across the organisation to embed a strong culture of safety and regulatory excellence. On a day to day basis you will:<ul><li>Lead on the development and maintenance of the building safety case, maintain the mandatory occurrence reporting system and review all the data on your buildings.</li><li>Carefully maintain, update and evaluate safety in your buildings through the interrogation of management information trackers, dashboards, engagement with internal teams, external providers, consultants and engineers</li><li>Create and maintain excellent relationships with residents through the resident engagement strategies and ensure that residents rights are protected and their voices are strongly influential in building safety</li></ul>The Person<ul><li>You will have proven experience in delivering building safety in a residential setting, managing risk, interpreting data and implementing systems to keep residents safe</li><li>You will have a detailed knowledge of the Building Safety Act 2022 and associated regulation and legislation</li><li>You will have relevant qualifications in building safety, fire safety, architecture, engineering or construction</li><li>You will be demonstrably attentive to detail and have excellent analytical skills and be highly literate and numerate.</li></ul> MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Building Safety Manager

Job Title Neighbourhood Housing Lead - South East London and Kent Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office/patch attendance required Patch Location South East London and Kent - various locations Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 29 th April 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. This area/patch covers: Lewisham, Bexley, Dartford, Folkestone and Hythe, Gravesham, Greenwich, Maidstone, Medway, Sevenoaks, Swale, Tonbridge and Malling. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - South East London and Kent - 6689

Job Title Neighbourhood Housing Lead - East London and Essex Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office/patch attendance required Patch Location East London and Essex - various locations Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 29 th April 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. This areas/patch covers: Tower Hamlets, Waltham Forest, Epping Forest, Harlow, Chelmsford, Maldon, Uttlesford, Cambridgeshire. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - East London and Essex - 6686

Job Title Neighbourhood Housing Lead - South West London Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office/patch attendance required Patch Location South West London - various locations Reporting Office West Ham Lane, Stratford, London, E15 4PH or Garratt Lane, SW18 4SN Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 29 th April 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. This area/patch covers: Bromley, Crawley, Croydon, Elmbridge, Epsom &amp; Ewell, Exeter, Guildford, Horsham, Kingston Upon Thames, Lambeth, Lewes, Merton, Mole Valley, Reigate &amp; Banstead, Richmond Upon Thames, Runnymede, Rushmore, Southwark, Spelthorne, Surrey Heath, Sutton, Tandridge, Wandsworth, Waverley, Wealden Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - South West London - 6690

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The Department This role will be based in the Accommodation Services Department, which reports to the Pro Vice Chancellor Property, Accommodation &amp; Sustainability. The Accommodation Services Team act as a student facing team who help students find accommodation from Purpose Built Student Accommodation providers or Private Landlords by entering into nominations agreements, leases or licenses for third party sites that meet the standards required by the University. The Role To assist in the day-to-day operation of the University Accommodation Services Department. To provide excellent customer service and tenancy management services to students living in third-party student accommodation. To provide administrative and process support to ensure the effective and efficient operation of the department and to liaise with colleagues across the University to deliver the best possible service to students. The key focus of this role is providing a high level of support to students, residents, internal departments, a range of academic colleagues across the University and our key external partners to ensure our relationships work well and the University runs a viable accommodation service. As support may be needed outside of normal working hours the post holder will be required to work in a flexible way (including some weekend and evening work). The peak hours for this role will be July-October. The Person Educated to degree level or have demonstrable equivalent work experience. Experience of student accommodation or private property management. Understanding of cross-cultural awareness working in a diverse community. Excellent interpersonal, communication and customer service skills. Ability to work under pressure and meet tight deadlines. Intermediate knowledge of Microsoft Excel, Excellent problem-solving ability and analytical skills. Ability to work within a team effectively. How to Apply To apply click on 'Apply Online' and fill out the application form. Further information about the application process can be found here: <a href="https://jobs.uwl.ac.uk/display.aspx?id=1253&amp;pid=0" target="_blank">https://jobs.uwl.ac.uk/display.aspx?id=1253&amp;pid=0</a> Please email <a href="mailto:hr.recruitment@uwl.ac.uk" target="_blank">hr.recruitment@uwl.ac.uk</a> if you need any assistance with the application process. Interviews are expected to be held in the week commencing Monday 19 May 2025. Additional Information Read more about working at the University of West London at <a href="https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl" target="_blank">https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl</a> Our department/school is under-represented in terms of staff from minority ethnic backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. This position does not meet the University criteria for Skilled Worker sponsorship. Please be advised that it is expected that appointment within a grade will normally be at the minimum point. A Standard DBS Certificate is required for this post (to be undertaken upon appointment). We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time. The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Housing Officer

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health &amp; Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence. The service you will work in.... Are you passionate about making a difference and achieving meaningful results in a fast-paced, outcome-focused environment? Hestia's Single Homelessness Prevention Service supports single adults and couples (without dependents) who are homeless or at risk of becoming homeless within 56 days. This payment-by-results scheme is designed to empower individuals by preventing homelessness, sourcing new accommodation, and providing holistic, practical support. Working in partnership with a west London local authority, the service focuses on: <ul> <li>Preventing Homelessness: Through mediation and personalised interventions, we help individuals resolve their housing challenges.</li> <li>Accessing New Accommodation: Supporting clients to secure private rented housing tailored to their needs.</li> <li>Tenancy Sustainment: Providing ongoing support to help individuals maintain stability in their homes and access employment, community resources, and long-term self-reliance.</li> </ul>This is a unique opportunity to be part of a high-impact, innovative service that delivers tangible results for individuals at risk of homelessness. A day in this role looks like.... As a Specialist Homelessness Prevention Coordinatorat Hestia, you will play a crucial role in our HomelessnessPrevention Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. A day will never look the same and some of the things you can expect to do/be responsible for are: <ul> <li>Liaise and negotiate with local lettings agents, private landlords, family/friends and other agencies, both statutory and non-statutory to find the best solutions to clients housing needs.</li> <li>Work in a busy team coordinating a frontline service for those who are homeless or threatened with homelessness.</li> <li>You will utilise your specialist knowledge and understanding of housing and homelessness legislation, in relation to private rented housing, the Homelessness Reduction Act and homelessness eviction and tenants' right to prevent or relieve homelessness and sustain tenancy.</li> <li>You are required to be target led whilst coordinating and negotiating with local lettings agents, private landlords, family/friends and other agencies, both statutory and non-statutory to find the best solutions to clients housing needs.</li> <li>To deliver against all sets of individual financial outcome targets and service standards on a weekly basis.</li> <li>To manage own caseload effectively and drive engagement with clients in line with service standards and Hestia Values.</li> <li>To undertake comprehensive assessments and ongoing reviews of client's needs, options and opportunities by creating focused and co-produced Personal Housing Plans and agreeing actions to improve their housing options. Including the wider support planning, linking with education, employment, health and other support providers and agencies.</li> <li>To actively work with clients to prevent their homelessness by assisting them to retain their existing accommodation or secure alternative housing when all other housing options or solutions are exhausted.</li> </ul>Why Hestia? Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: <ul> <li>Can demonstrate knowledge and experience or relevant qualifications of working with housing and homelessness legislation, in relation to private rented housing, the Homelessness Reduction Act and homelessness evection and tenants' right.</li> <li>Can also demonstrate knowledge and experience of working with welfare benefits legislation (including welfare reform) and (Health and Safety), working with the causes of homelessness and the ability to create interventions with service users to address these.</li> <li>You are Solution focused and pro-active in achieving high quality client work and results in a fast paced and outcome focused environment.</li> <li>You have previously worked in a target led environment.</li> <li>You thrive in negotiating and accomplishing daily outcomes.</li> <li>You have strong work ethics with excellent customer service focus.</li> <li>You have impeccable organisational skills.</li> <li>Ability to positively manage a busy client caseload and own workload in line with service standards and Hestia values, working towards client progression and meeting service targets and deadlines, reviewing work and priorities.</li> <li>The ability to use computer systems, including databases as part of your day-to-day work</li> <li>Strong communication skills and ability to record good quality data, case notes, plans and outcomes accurately and timely.</li> <li>Excellent at building relationships with team members and the public</li> <li>Socially conscious and want to make a difference.</li> <li>Good at building relationships with team members and the public</li> <li>Flexible and adaptable team player with a can-do attitude</li> <li>Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy.</li> </ul>Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Documents <ul><li> Specialist Homelessness Prevention Coordinator - Mental Health - Ealing.pdf (187.08 KB) </li></ul>

Specialist Homelessness Prevention Coordinator

Job Description Are you a strategic leader with a passion for delivering exceptional housing services? The Guinness Partnership has a new opportunity for a Head of Housing Operations. Based in London, Oldham or one of our regional offices, you will be responsible for providing the direction, leadership and overall management of our Customer Liaison Service nationally, who provide services to more than 130,000 customers living in 70,000 homes across England. You will be leading a team of 8 Regional Heads of Service. This is an exciting time to join us, as the Head of Housing Operations, you will have the opportunity to drive real change and further improve our service to Guinness residents. You will be responsible for developing and delivering the strategic plans to deliver an excellent resident experience and creating a culture that supports and develops employees. We know that how we do things is just as important as what we do. You'll not only be an inspirational leader that can think strategically, you'll also have the determination to ensure that Guinness achieves KPIs and delivers high performance consistently. The role will require national travel, the successful candidate will regularly be in London over the coming months. Essential experience: <ul> <li>Proven senior management experience and strong operational skills, in a large, complex housing or similar organisations.</li> <li>Proven track record of achieving KPIs, delivering high performance and sustained customer satisfaction.</li> <li>Experience of strategic and operational planning, collaborative working and leading the delivery of high-quality customer focused services.</li> <li>Experience of leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture.</li> <li>Experience of budget setting, management and control.</li> <li>Understanding of health and safety, risk and regulatory requirements for a housing association.</li> <li>Experience of delivering exceptional service to a diverse range of customers through others.</li> <li>Excellent written, verbal and inter-personal communication skills across large teams/ in complex organisations.</li> <li>Strong stakeholder management and influencing skills.</li></ul>Desirable experience: <ul> <li>Experience of continuous improvement methodologies.</li> <li>Relevant coaching skills</li></ul>Qualification requirements: <ul> <li>Educated to degree level or equivalent</li> <li>CIH Level 5 qualified (or working towards)</li></ul>To find out find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and covering letter that details how you meet the essential criteria. First stage interviews to held over MS Teams on Friday 2nd &amp; Tuesday 6th May. Second stage interviews to be held in our London office on Monday 12th May. If the successful candidate is based in our London office, they will also receive a £6000 Local Job Supplement in addition to the advertised salary. INDTGP TJTGP

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