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Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate, and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services in Tunbridge Wells? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team at our Tunbridge Wells service. We are actively seeking enthusiastic and dedicated Recovery Coordinators to contribute to our successful service. Our Tunbridge Wells service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Location: Based in Tunbridge Wells Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,449.53 - £31,529.41 (pro rata for part time hours) Responsibilities About us: Our Tunbridge Wells service provides recovery support for individuals who use our services. Our goal is to empower individuals, providing holistic support and treatment tailored to their needs. We offer both one-to-one and group sessions, along with medical treatments. The Role: As a Recovery Coordinator, you will play a crucial role at the forefront of our services in Tunbridge Wells. Your responsibilities will include: <ul><li>Assisting individuals from the moment they join our service and guiding them throughout their journey of treatment and recovery.</li><li>Offering screening, assessment, and personalised recovery planning, along with onward referrals for further support.</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination.</li><li>Crafting custom workshops designed to meet the unique needs of our service users, covering topics like anger management, sleep disorders, relationships, and more.</li></ul>About You: To thrive in this role, we are looking for individuals who: <ul><li>Possess an understanding of substance misuse and relevant experience in this field or a related area.</li><li>Have excellent verbal and written communication abilities, along with proficient IT skills. </li><li>Are supportive team players with robust interpersonal skills, capable of collaborating effectively with a diverse range of professionals, agencies, and internal/external stakeholders.</li></ul>Becoming a part of our team involves joining a supportive environment dedicated to making a difference. We offer: <ul><li>Competitive salary and benefits package.</li><li>Ongoing professional development and training.</li><li>25 days holiday (+ bank holidays), yearly for the first five years.</li><li>Wellness initiatives and employee assistance programs.</li><li>Contributory pension scheme.</li><li>Various discounts and benefits.</li><li>Opportunities for career development and progression.</li><li>Refer a Friend Scheme</li></ul>Apply Today! If you're prepared to take your career to the next level and make a positive difference in the lives of vulnerable individuals in West Kent. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. We look forward to hearing from you! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Dimitra Sampani | <a href="mailto:dimitra.sampani@cgl.org.uk" target="_blank">dimitra.sampani@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate, and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services in Maidstone? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team at our Maidstone service. We are actively seeking an enthusiastic and dedicated Recovery Coordinator to contribute to our successful service. Our Tunbridge Wells service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Location: Based in Maidstone Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 dependent on experience (pro rata for part time hours) Responsibilities About us: Our Maidstone service provides recovery support for individuals who use our services. Our goal is to empower individuals, providing holistic support and treatment tailored to their needs. We offer both one-to-one and group sessions, along with medical treatments. The Role: As a Recovery Coordinator, you will play a crucial role at the forefront of our services in Maidstone. Your responsibilities will include: <ul><li>Assisting individuals from the moment they join our service and guiding them throughout their journey of treatment and recovery.</li><li>Offering screening, assessment, and personalized recovery planning, along with onward referrals for further support.</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination.</li><li>Crafting custom workshops designed to meet the unique needs of our service users, covering topics like anger management, sleep disorders, relationships, and more.</li></ul>About You: To thrive in this role, we are looking for individuals who: <ul><li>Possess an understanding of substance misuse and relevant experience in this field or a related area.</li><li>Have excellent verbal and written communication abilities, along with proficient IT skills. </li><li>Are supportive team players with robust interpersonal skills, capable of collaborating effectively with a diverse range of professionals, agencies, and internal/external stakeholders.</li></ul>Becoming a part of our team involves joining a supportive environment dedicated to making a difference. We offer: <ul><li>Competitive salary and benefits package.</li><li>Ongoing professional development and training.</li><li>25 days holiday (+ bank holidays), yearly for the first five years.</li><li>Wellness initiatives and employee assistance programs.</li><li>Contributory pension scheme.</li><li>Various discounts and benefits.</li><li>Opportunities for career development and progression.</li><li>Refer a Friend Scheme</li></ul>Apply Today! If you're prepared to take your career to the next level and make a positive difference in the lives of vulnerable individuals in West Kent. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. We look forward to hearing from you! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Dimitra Sampani | <a href="mailto:dimitra.sampani@cgl.org.uk" target="_blank">dimitra.sampani@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

<ul><li>Function: Housing Services</li><li>Seniority: Manager</li><li>Salary: £35.00 - £40.00 (per-hour)</li><li>Reference: ECHOTL</li><li>Location: Essex</li><li>Type: Temporary</li><li>Closing Date: 08-02-2025</li></ul>&nbsp;Location: EssexSalary: £35-40 per hourDuration: 6 months interimGreenacre are pleased to be supporting a social housing organisation, based in Essex, with their recruitment of a Housing Options Team Leader.You will lead and co-ordinate the day to day operational business of the Housing Options Team and it’s associated workload and ensure the team provide a cost effective value for money service to it’s community.What will you do in the role?<ul><li>Undertake day-to-day monitoring of workloads and management of the Housing Options Team</li><li>Manage, motivate and develop members of the Housing Options Team, ensuring they meet performance and customer service objectives and deal with under-performance or disciplinary matters in accordance with the council’s procedures</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures for the taking of homelessness applications are followed, to ensure that the necessary enquiries and robust homelessness decisions are made in accordance to legislation and statutory guidance</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures to ensure the correct allocation of social housing within the district in accordance with the Council’s allocations policy are being followed</li><li>Be responsible for the monitoring of the homelessness budget</li></ul>Who would excel in this role?<ul><li>Extensive knowledge of Homelessness legislation, code of guidance and associated case law and any relevant legislation</li><li>Knowledge of other legislation that impinges on homelessness and the allocation of social housing</li><li>Good knowledge of housing options/Choice Based Lettings schemes</li><li>Ability to lead, motivate and support team members</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Options Team Leader

<h2>Resident Engagement Officer</h2>LEVEL 7 (FROM £33,366) | FULL TIME - 37 HOURS | FIXED TERM UNTIL 31/03/2026We are looking for a highly motivated person with a strong background in resident engagement.As the Resident Engagement Officer, you will be responsible for liaising with residents, colleagues and partners to drive service improvement, meet the requirements of our Resident Engagement Strategy and The Charter for Social Housing Residents.You will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice. Excellent communication and partnership working skills will be essential.You must have the ability to travel around the City of Southend.Full job description:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/resident-engagement-jd-2024pdf.pdf?ver=3428&amp;doc=docm93jijm4n2454.pdf" target="_blank"> Resident Engagement JD 2024.pdf [pdf] 153KB</a>To apply, please send your CV to <a href="mailto:sarahgallagher@seh.southend.gov.uk" target="_blank">sarahgallagher@seh.southend.gov.uk</a><h3>Closing date for applications: Friday 24th January 2025&nbsp;</h3>

Resident Engagement Officer

Overview We are looking for a Recovery Housing Support WorkerThis is an exciting new opportunity to join our team. We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing? Some of the main responsibilities include: <ul><li>To provide a comprehensive, inclusive, and bespoke Recovery Housing service, including advice and guidance to Forward Trust clients. </li><li>Conducting robust housing needs assessments to ensure service user needs are identified and a bespoke supportive plan is created with the service user at the centre, including signposting to other internal and external services. </li><li>You will ensure that a holistic service is delivered safely to our clients in line with individual and team targets outlined by the Manager.</li><li>Provide weekly 1-2-1 sessions with each client and keep accurate care plans.</li><li>Develop links with relevant agencies including residential rehabs, supported housing / housing providers, and other local organisations offering volunteering opportunities</li><li>Conduct weekly/monthly health and safety checks in line with policies and procedures</li><li>Develop skills in the collection and recording of data for audit, research and reporting purposes.</li><li>Keep databases up to date and accurate and managed in accordance with Data Protection Principles and Law.</li><li>Take on other tasks and responsibilities as deemed appropriate by the Line Manager</li><li>Participate and contribute in key meetings such as team meetings and multi-disciplinary reviews, sharing information appropriately.</li></ul>For a full list of responsibilities please refer to the Job Specification below. What we are looking for? <ul><li>Knowledge and experience of the criminal justice sector and Recovery Agenda.</li><li>Experience of floating support </li><li>A thorough knowledge of the needs of clients who are in abstinence based recovery</li><li>Experience of assessing adults in need of support around substance misuse and maintaining abstinence based recovery</li><li>Experience of substance misuse field and/or experience of working in a related field or similar field</li><li>Demonstrable experience of managing caseloads, carrying out/ completing risk/ comprehensive assessments, SMART action plans and maintaining effective case records</li><li>Experience of delivering both 1:1 and group-work interventions using motivational techniques and trauma informed approaches</li><li>Experience of working effectively with adults experiencing multiple disadvantages; unemployment, homelessness, mental ill health, substance use</li><li>The ability to set and stick to professional boundaries</li><li>An understanding of the needs of clients who are in or working towards recovery</li><li>Understanding of and sensitivity to diversity and equality issues</li><li>Working knowledge of using Microsoft office packages, database monitoring systems and Strong skills in IT communication</li></ul>What we offer <ul><li>Training and development opportunities</li><li>Flexible working </li><li>Simply Health Cashback Scheme (Optional)</li><li>Season Ticket Loan Scheme </li><li>Cycle to work scheme</li><li>Crisis Loan Scheme</li><li>Electric Car Scheme</li><li>3 x Wellbeing Days (pro rata'd for part time employees)</li><li>Access to Blue Light Card</li><li>25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays </li><li>Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter </li><li>Death in Service Payment (2x annual salary) </li><li>Critical Illness Insurance (subject to qualifying criteria)</li></ul>Diversity at Forward Trust Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. The closing date for this role is 6th February 2025. Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Person specification Recovery Housing Specialist JD - Southend ESSEX

Recovery Housing Support Worker

Annual salary: up to £28,917.00 Resident Liaison Officer Thurrock Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday We are thrilled to announce that Mears has been awarded a prestigious Net Zero Retrofit project delivering SHDF 2.2 works on behalf of our client Thurrock Council! This significant achievement underscores our unwavering commitment to excellence in delivering top-tier facilities maintenance and social housing services. The Thurrock SHDF 2.2 project is a cornerstone initiative aimed at enhancing the quality and sustainability of social housing in the Thurrock area. The project focuses on improving housing standards and implementing energy saving solutions for the community. Our dedicated team will be at the forefront, driving energy efficiency and improving living standards for residents About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Role Criteria: <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience</li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Coordinate and deliver all customer operational related tasks and communication materials as appropriate</li><li>Ensure customer appointments are attended on time and to standard </li><li>Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively </li><li>Support customer engagement activities across all channels</li><li>Support Customer Service Centre with resolution of front-line complaints and queries </li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li><li>Experience of delivering community projects</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Company Van and Fuel Card</li><li>Uniform</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li></ul>To apply, follow the link below or to discuss your application further please contact Laura Crosby on <a href="mailto:laura.crosby@mearsgroup.co.uk" target="_blank">laura.crosby@mearsgroup.co.uk</a> All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before commencement of employment.

Resident Liaison Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Rye, Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Magdala House, &amp; Badger Court, Rye, Sussex. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. This is a fixed term contract until July 2025 What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.</li> <li>Deliver the service in line with agreed parameters for the role.</li> <li>Conduct assessments of risk and need and provide personalised support to residents.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.</li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support.</li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.</li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people</li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems</li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team</li> <li>Customer-focused and experience of providing excellent customer care</li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times</li> <li>A commitment to taking personal responsibility for sharing information</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing Date: Wednesday 6th February 2025 at 23.59 Please note, we reserve the right to close this vacancy early should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a region that looks over everything from South London to the South Coast. Locations include Merton, Bromley, Portsmouth, Brighton, East Grinstead, among others. Hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

8 Jobs in Maidstone, UK