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Are you passionate about delivering excellent resident engagement and first-class communication? An exciting opportunity awaits an enthusiastic, professional team player to join the Data and Insight Team as a Resident Engagement Officer. In this role, you will lead resident engagement initiatives, design programs to enhance engagement and support both existing and new resident groups through the development and facilitation of participation and consultation activities. With a strong understanding of regulatory changes and legal requirements for landlords, you will ensure resident involvement is meaningful and impactful. Using data and insights, you'll tailor activities to meet the needs of residents across all tenures and encourage participation from under-represented groups. A strong team ethic, empathy for residents, and flexibility are essential, as you will need to travel to meet residents and attend evening and occasional weekend meetings. If you would like to have an informal discussion with the recruiting manager, please e-mail Katherine Bishop on <a href="mailto:katherine.bishop@medway.gov.uk" target="_blank">katherine.bishop@medway.gov.uk</a> In return we offer you:<ul> <li>Generous annual leave entitlement</li> <li>Generous local government pension scheme package</li> <li>Access to wider training and development qualifications</li> <li>Flexible working scheme</li> <li>Travel plan discounts</li> <li>Car Benefit Scheme from Tusker</li> <li>Access to CAREFIRST advice &amp; counselling service</li> <li>Employee discount scheme for national and local retailers</li> <li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li> </ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our Council Plan priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day's paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively. Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment Statement Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Apply Online (External Website)

Resident Engagement Officer

An excellent opportunity has arisen for a Marketing Executive to join our Housing Partnerships team in Bolton. The main purpose of the role is to raise the profile (awareness) of Housing Partnerships and Engineering Services business, by developing and creating engaging content for both internal and external audiences across a wide variety of digital and offline platforms. Benefits: Competitive Salary / 26 Days Holidays / Pension Scheme / Free Parking / Private Health Care / Professional Development &amp; Training Opportunities / Free Wellbeing Initiatives such as eye care vouchers, occupational health, employee assistance programme / Ministry of Fun / Flexible Working / Online Retailer Discounts (Seddon Smartspending) What you'll do: <ul> <li>Work with the board and Marketing Manager to develop the brand and marketing strategy for the Housing Partnerships and Engineering Services businesses</li> <li>Work with the board to develop a plan for capturing and sharing customer feedback at key stages of the customer lifecycle </li> <li>Develop suitable case studies to fit with our brand strategy focusing on outcomes and impacts on people and communities - for award submissions, PR activity and use in bids</li> <li>Work with the PR company, and board of directors and Marketing Manager to develop content for all media channels</li> <li>Develop Housing Partnerships social media strategy and presence alongside the Content Marketing Assistant - including training and mentoring the board to post.</li> <li>Ensure content is updated on the website</li> <li>Plan, design and create engaging content for Yammer and the Hub channels alongside the Marketing Manager and Content Marketing Assistant</li> <li>Help with production of team briefs</li> <li>Assist in organising communication events</li> <li>Lead on the programme of award submissions around the yearly planner.</li> <li>Help co-ordinate guests and logistics for dinners etc</li> <li>Develop a calendar of social events, awards, networking etc that assist in delivering the plan of raising business profile to stakeholders</li> <li>Develop the brand and marketing strategy for events including themes, topics, stand design and marketing collateral</li> <li>Attend events and represent the business in a professional manner</li> <li>Support bid teams in document design and templates</li> <li>Liaison and co-ordination with Business Development teams to create content for use in bids and tenders</li> <li>Develop active listening skills - asking questions to understand the customers challenges and not just to sell solutions</li> <li>May be required to write sections of bids or PQQ's - as necessary</li> </ul>Have you got what it takes: <ul> <li>Ideally at least 1 to 2 years' experience working in similar role</li> <li>Excellent communications skills, including writing, editing, and speaking; ability to communicate simply and effectively.</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> <li>Ability to work as part of a team with demonstrable initiative and enthusiasm</li> <li>Ability to work effectively under pressure and to tight deadlines</li> <li>Excellent IT skills across the Microsoft package as well as Adobe InDesign, Photoshop and Illustrator</li> <li>Confident and outgoing personality</li> <li>Well organised with excellent attention to detail</li> <li>Self-motivated with Excellent time management and organisational skills</li> <li>Competent using Premier Pro, After Effects and other video editing software (not essential).</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> </ul>

Marketing Executive

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Housing Engagement team as a Resident Engagement Officer (short term, until October 2025). You will work directly with tenants and leaseholders across Hounslow's Council housing, supporting them to come together in groups to share their experiences and help us improve our services. One day you may be hosting a fun event on a housing estate, the next you could be supporting a group of tenants who are scrutinising a service. The role is varied and busy. No two days are the same. You will work in a team of three Resident Engagement Officers, sometimes together and sometimes you will be alone leading the conversation with residents. You will work out and about on housing estates, as well as in Hounslow House, and often at evening or weekend meetings, where you get time off in lieu for the additional hours worked. About The Team You'll Be Working In The Housing Engagement team works very closely with Housing staff, sometimes with very senior officers and elected Members. Together we bring residents into joint work with officers to help improve the services to our tenants and leaseholders. We are part of the wider Engagement and Events team, so we often link up with colleagues who help us to develop consultations, put information on our online information hub, or how we reach out to our younger residents. Occasionally we help with some of the bigger events and ceremonies the Council hosts. We often work alongside other Council departments or external partners, such as the Metropolitan Police, to develop joint engagement events or workshops. About You You will be good at engaging with other people, listening and capturing their views. The views of our residents are vitally important to us so you will be good at reporting on what you have learnt from residents and presenting this information to colleagues. You will be confident at talking in front of a crowd, this could be residents or officers. You will also be able to analyse what you have worked on with residents and present it in a report. You will need to be able to juggle a number of different projects at once and agree your priorities with your manager. Managing databases is important and gathering data from residents and holding it securely, with regard to GDPR regulations. You will have good spoken and written English and be confident working with figures. You will also have good experience of working on computers and digital communications. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! Essential for the role Enhanced DBS check is required for the role. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile but if you have any further questions about the role, please contact: Email: <a href="mailto:Engage@hounslow.gov.uk" target="_blank">Engage@hounslow.gov.uk</a> Interviews for this job will be held during week commencing 5th May 2025. Internal Candidates - please seek your line manager's approval before applying for the role as a secondment.

3 Marketing / Communications Jobs