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The vacancyDo you have the expertise, leadership skills, and enthusiasm to ensure that our homes are safe, secure, and free from property risks? If so, we have an exciting opportunity for you to make a lasting impact on the lives of our customers.About the RoleAs our new Head of Healthy Homes, you’ll lead a proactive, customer-focused approach to property risk management, ensuring our homes are safe and well-maintained. Your work will cover key areas such as damp and mould, disrepair, stock condition, and our internal teams delivery of planned works. You will be responsible for ensuring we identify and mitigate risks created by maintenance issues before they become major problems for our customers.You will work at a strategic level, regularly reporting to the Board on how we are protecting our customers. Using data-driven decision-making, you will identify root causes of property risks and failures, ensuring our long-term investment strategy supports a preventative approach.You will also lead multiple teams, ensuring effective collaboration across departments such as compliance, service delivery, and neighbourhood management to provide the best outcomes for our customers.Key Responsibilities<ul><li>Lead and develop teams focused on HHSRS property hazards, damp and mould, disrepair, and stock condition surveying.</li><li>Oversee remediation and planned works, ensuring homes remain safe and in good condition.</li><li>Manage our internal planned works team, ensuring they deliver the quality required to drive customer satisfaction.</li><li>Use data and insights to identify root causes of property defects and drive proactive maintenance strategies.</li><li>Ensure compliance with legal, regulatory, and health &amp; safety requirements, reducing risk and improving standards.</li><li>Work closely with the Board, internal teams, and external partners, providing expert advice and influencing policy.</li><li>Manage significant budgets and procurement for specialist contractors.</li><li>Champion a customer-first approach, ensuring complaints are resolved effectively and homes remain safe.</li><li>Develop training programmes to empower frontline staff to identify and address property risks.</li></ul>What We’re Looking For<ul><li>A property related qualification e.g. surveying, or equivalent experience.</li><li>Proven leadership experience in social housing, managing teams across asset management, repairs, compliance, and stock condition.</li><li>Strong knowledge of building regulations, property defects, HHSRS, disrepair law, and compliance standards.</li><li>Experience using data and analytics to inform strategic decision-making.</li><li>A track record of working in high-profile roles, influencing stakeholders, and managing Board-level reporting.</li><li>Excellent project management skills with the ability to coordinate large-scale property investment and remediation work.</li><li>A customer-focused mindset, ensuring homes are safe, secure, and fit for purpose.</li><li>CIH level 4 qualification, or a willingness to work towards this.</li></ul>You will need a full UK driving licence as you’ll be regularly travelling across the Bromford geography. A Basic DBS and consumer check will also be required.In the event of a high volume of applications, we reserve the right to close the vacancy early.Why Join Us?At Bromford we are committed to delivering homes that enable our customers to thrive. This is a high-impact leadership role, giving you the opportunity to shape the future of housing safety and make a real difference to our customers’ lives. If you are ready to take on this challenge, apply now and be part of a team that puts customer safety at the heart of everything we do.About usWe are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues.We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Head of Healthy Homes

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Bristol, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Bristol Full Time Hours: 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 (pro rata for part time hours) Contract Type: Perm Responsibilities About the role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a full caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Understanding of prison environment and operational knowledge</li><li>Line manage volunteers</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. *please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Ryan Young | <a href="mailto:ryan.young@cgl.org.uk" target="_blank">ryan.young@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The role All University of Bristol students, whether they live in university or privately rented accommodation, are part of the local community. We take great pride in the value our students bring to the city through their voluntary activity, collaborative initiatives and enrichment of the diversity and culture that makes Bristol special. The University also recognises there can sometimes be challenges in terms of integrating students into a residential community, particularly as many are living independently for the first time. In response, the Community Liaison Office operates a range of proactive educational and reactive disciplinary measures to help students acclimatise to independent living outside of university halls, with the aim of ensuring they can integrate harmoniously into their chosen residential neighbourhoods. The Community Liaison Coordinator will be a pivotal role helping to ensure the University maintains good community relations with its neighbours. Working closely with the Community Liaison Officer, UWE Bristol, Bristol City Council, Avon &amp; Somerset Police, and Bristol Waste Company, the role will help ensure the smooth functioning of the Community Liaison Office, providing administrative support, acting as a `first point of contact` for community complaints (primarily poor waste management, excess noise and general anti-social behaviour), engaging students and local residents to promote positive behaviours, and supporting the progression of disciplinary investigations to resolve issues. What will you be doing? <ul><li>Providing an excellent customer service to residents and other stakeholders engaging with Community Liaison Office.</li><li>Operating a complaints and disciplinary process in collaboration with the Student Resolution Service.</li><li>Supporting the Community Liaison Office to develop and maintain good relations with local stakeholders and groups.</li><li>Providing general administrative support, including maintaining records of meetings, complaints received and outcomes, producing reports within legislative requirements e.g., GDPR.</li><li>Engaging with students living in the community, providing proactive advice and support, raising awareness of misconduct allegation and collating evidence to inform potential disciplinary action.</li><li>Liaising with local partners (e.g., residents` groups, Bristol City Council, UWE Bristol) to support the work of the office.</li><li>Providing secretariat duties for the Bristol Student Community Partnership and other forums.</li><li>Recognising when students are in need of wellbeing support and refer them to the relevant support services in the University. </li></ul>You should apply if <ul><li>Experience of complaint handling.</li><li>Excellent customer service, interpersonal and de-escalation skills.</li><li>Experience of team administration.</li><li>Excellent standard of written correspondence.</li><li>Good IT skills sufficient to operate internal systems, manage own correspondence and ability to access, update, analyse and create reports from information held on a database.</li><li>Experience of working with young people, ensuring their welfare is the primary concern.</li><li>Ability to work on own initiative and unsupervised.</li><li>The role holder will be subject to a satisfactory Enhanced DBS + Child + Adult barred list</li><li>check as a requirement for this post. This check will be completed prior to the role holder taking up their post, and re-checks will be required every three years whilst in role.</li></ul>Additional information For informal queries about the role, please contact Mark Aston - <a href="mailto:mark.aston@bristol.ac.uk" target="_blank">mark.aston@bristol.ac.uk</a> . This advert will close at 23:59 UK time on 10/03/2025 Our strategy and mission We recently launched our strategy to 2030 tying together our mission, vision and values. The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

Community Liaison Coordinator

Job description Full Time, Permanent positions available Bristol City Council's Housing Options Service has several vacancies available for Housing Advisors to work within the Homelessness Prevention Team. The team are specialists in working with families and single people who are homeless or at risk of homelessness, to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. Key responsibilities:<ul> <li>Work face to face with citizens to identify issues and steps to prevent homelessness.</li> <li>Liaise with a wide range of statutory and voluntary agencies, maintaining regular communication with their representatives.</li> <li>Promote and provide authoritative advice and assistance on homelessness prevention and a range of housing solutions.</li> <li>Advise landlords and tenants regarding their statutory rights.</li> </ul>Skills and requirements:<ul> <li>Excellent communication skills, including negotiation and mediation.</li> <li>Knowledge and understanding of relevant legislation.</li> <li>Problem-solving abilities and strong written communication skills.</li> <li>Ability to present information in a clear, legible, and logical manner.</li> <li>Strong conciliation skills to facilitate understanding between groups with potentially conflicting objectives.</li> </ul>Some of these posts may involve working in specialist areas, which will be discussed further at the interview stage. If you haven't already done so, find out more about our service and the role, including a day in the life profile, on our recruitment site. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Will Penberthy: <a href="mailto:will.penberthy@bristol.gov.uk" target="_blank">will.penberthy@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Housing Advisor

What you'll be doing Housing Support Officer (Extra Care) £12,063 pa (£24,127 fte) ¦ Bath ¦ Part Time 12-Month Fixed-Term Contract ¦ 18.5 hours per week (Flexible working days) Closing Date: 31st March 2025 Interview Dates: 10th April 2025 Can you support our Extra Care community to remain independent with a little tailored help? Every day, residents in our Extra Care schemes face challenges that impact their independence and wellbeing. As our Housing Support Officer for Extra Care, you'll provide the vital support that helps them sustain their tenancies, maximise their income, and live connected, safe lives as part of a vibrant community. Imagine being the key person who creates the perfect balance between independence and support-transforming housing units into true homes for people who need more than traditional sheltered housing offers. What you'll be doing <ul> <li>You'll be the friendly face of St John's Court, supporting residents across our 30 one- and two-bedroom flats while working alongside B&amp;NES Council care staff who provide 24/7 personal care</li> <li>You'll develop personalised support plans with residents, focusing on maintaining their independence while preventing escalating needs</li> <li>You'll create a vibrant community by arranging social activities and events that keep residents connected and engaged</li> <li>You'll coordinate support alongside B&amp;NES Council's care staff, helping residents make the most of their community and its shared facilities</li> <li>You'll be the go-to person for housing matters, conducting regular safety checks, managing on-site facilities, and ensuring everything runs smoothly.</li></ul>What you'll get in return Beyond a salary of £12,063 and the chance to make a real difference every day, you'll get: <ul> <li>26 days annual leave per year pro rata (plus bank holidays) rising to 29 days after 3 years</li> <li>Your birthday off as an extra holiday</li> <li>Up to 10% matched pension contribution</li> <li>Flexible benefits which might include a Health Cash Plan</li> <li>Access to an Employee Assistance Programme for your own wellbeing.</li></ul>More about you You're a people person with genuine compassion for older adults and a commitment to helping them live independently. You have experience working one-to-one with customers to develop support plans and understand the unique balance between providing support while promoting independence. You're highly organised, with excellent record-keeping skills and the ability to maintain accurate information systems. You're comfortable with technology, including Microsoft Office, iPads, and mobile working tools. You have experience working in a customer-focused environment, whether in supported housing, social care, or a community setting. You excel at networking and building relationships with various agencies, including the on-site care staff, to ensure coordinated support for residents. You're skilled at arranging engaging community activities and events that help residents connect with each other and maintain active social lives. You communicate effectively at all levels, both verbally and in writing, and remain positive, flexible, and consistent. A full driving licence and access to a suitable vehicle is essential for this role, as you may need to travel between locations and occasionally transport residents to appointments. Most importantly, you're passionate about creating a vibrant, supportive community within our Extra Care scheme, helping residents maintain their independence with dignity while ensuring they receive the support they need. About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> Would you like to have an informal discussion about the role? Please contact Sophie Robinson on 07966 645442. About Curo Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. Benefits Birthday leave Holiday trading Hybrid working Life assurance Online shopping Pension

Part-Time Housing Support Officer (Extra Care)

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across South Gloucestershire? Want to have an earning potential of up to £30,000 a year? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Worker who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across South Gloucestershire. We have properties in predominately Bristol and Yate, and we need people who are flexible to work from any of these locations. We are looking for someone to work Full-time (40 hours per week) on a rota basis. We need people who are flexible to work varying shifts including mornings, evenings and alternate weekends. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Worker (Job ID 922) Hours: Full-time is 40 hours a week. Shifts are on a rota basis including some weekends and Sleep shifts. Part time hours also available. Contract: Permanent Location: Various locations across South Gloucestershire, mostly Bristol and Yate. Pay: £26,208 per year. Plus an additional £8,320 per year if completing two sleep in shifts a week (£80 Sleep per sleep shift). Part time will be pro rata. Bank is £12.60 per hour, plus holiday pay accrual Closing Date: 11:59pm 6th April 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Support Coordinator - Independent Living Services

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Temporary/Fixed term: Until 31 March 2026 Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Ashley Byers, Housing Property and Support Service Manager, at <a href="mailto:Ashley.byers@wiltshire.gov.uk" target="_blank">Ashley.byers@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary: £24,500 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset (mainly Frome &amp; Shepton Mallet) Additional information: <ul><li>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs</li><li>Valid driver's license and access to a car business purposes</li><li>Participation in an on-call, out of hours rota (£100 per week when on-call)</li><li>Occasional weekend work may be required </li></ul>The Role: As a Support Worker, you'll provide personalised, high-quality support to individuals who have experienced rough sleeping and have high support needs. You'll work across four small housing units, building strong relationships with residents to help them gain stability, overcome challenges, and move towards greater independence. With an average caseload of just four clients, you'll have the time to provide meaningful, one-to-one support. This is a fantastic opportunity to make a lasting impact, helping people maintain their tenancies, access the right services, and take steps towards a brighter future. If you're compassionate, proactive, and ready to make a difference, we'd love to hear from you! Responsibilities include: <ul><li>Progress and track referrals into the service and outcomes for clients moving on from the service</li><li>Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals</li><li>Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence</li><li>Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard</li><li>Maintain client records that they are accurate and fully updated using our client record system</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel for work</li><li>Experience working with vulnerable adults and/or people with complex needs and challenging behaviours</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Weekend Supported Housing Worker Salary: £7,840 per year (full-time equivalent £24,500) hourly rate of £12.56 Hours: 12 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset (mainly Frome &amp; Shepton Mallet) Additional information: <ul><li>Valid driver's license and access to a car business purposes</li><li>Participation in an on-call, out-of-hours rota (£100 per week when on-call)</li><li>Standard working days are Saturday and Sunday</li></ul>The Role: As a Support Worker, you'll play a key role in providing person-centred support and housing management to individuals who have experienced rough sleeping and have high support needs. Working across four dispersed units, you'll build strong relationships with residents to encourage engagement, reduce barriers, and support them in maintaining their tenancy while working towards greater independence. You'll work closely with the weekday Support Worker to ensure a seamless and consistent approach, helping an average of four clients on their journey towards stability and a brighter future. Responsibilities include: <ul><li>Progress and track referrals into the service and outcomes for clients moving on from the service</li><li>Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals</li><li>Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence</li><li>Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard</li><li>Maintain client records that they are accurate and fully updated using our client record system</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel for work</li><li>Experience working with vulnerable adults and/or people with complex needs and challenging behaviours</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about Weekend Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Weekend Supported Housing Worker

Your role We are looking for an experienced and passionate Bank Housing Support Worker to work as part of our Yeovil Team. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people - regardless of who they are or their background - to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity. Our housing services provide a supportive home environment that paves the way to greater independence and recovery. We help people to maintain their tenancy as well as providing access to social activities, further education, employment, and training. In Yeovil, Rethink Mental Illness has 4 separate low-need supported housing services for people aged 18 years and over who are affected by mental illness. The services are:- <ul> <li>Goldcroft Court - 10, one-bedroom self-contained flats, with the main staff office being on-site</li> <li>Rainbow Court - eight, one-bedroom self-contained flats and a separate one- bedroom house</li> <li>Swan Haven - four, one-bedroom self-contained flats</li> <li>Swift Lodge - 11, one-bedroom self-contained flats</li></ul>The services provide housing-related support to people who are at risk of not accessing or sustaining a home because of their mental health, vulnerability and/or a history of housing-related problems. People can stay in the service for up to two years, with the aim being to move people on to lead more independent lives in their own accommodation. There is an out-of-hours housing related on-call service. Service users can also be signposted to appropriate services for other, none housing-related support. How you will make a difference Working with an allocation of tenants, you will provide a robust intensive housing management service, supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy. The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. If you have any questions about the position, please contact - <a href="mailto:recruitment@rethink.org" target="_blank">recruitment@rethink.org</a> Our Charity Our work to achieve this is guided by seven core values: <ul> <li>Commitment</li> <li>Equity</li> <li>Expertise</li> <li>Hope</li> <li>Openness</li> <li>Passion</li> <li>Understanding</li></ul>What do we value? Passion We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness. Commitment We work tirelessly to provide support for everyone severely affected by mental illness. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. Hope We offer hope of a better quality of life for all those severely affected by mental illness. Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses &amp; much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day's additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day's additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say "From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on." "Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help." "I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives." "It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference". Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Housing Support Worker - BANK

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £30,000-34,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our William Page Court development based in Downend, Bristol. Built in 2011, William Court is a Retirement Living development that consists of 37 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

12 Jobs in Mendip District, UK