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Your role Rethink Mental Illness is an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values. We are hiring a BANK Housing Support Worker to join our inspiring and friendly team at St. Andrew's Court, Minehead. JOIN THE TEAM! St Andrews Court is a supported housing service for people aged 18 years and above who are living with a mental illness and have low-level needs. It consists of eight self-contained flats with limited courtyard parking and communal garden. The service provides housing related support to people who are at risk of not accessing or sustaining a home because of their mental health, vulnerability and/ or a history of housing related problems. People can stay in the service for up to two years. The aim is to move people on to lead more independent lives in their own accommodation. If residents require additional support that isn't housing related they will be signposted to appropriate services. How I will make a difference? Working with an allocation of tenants, you will provide a robust intensive housing management service, supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy. The role involves tenancy sign-ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage. <ul> <li>I ensure that housing management functions, including voids and lettings, rent and service charge arrears, anti-social behaviour and other tenancy breaches, health and safety and fire checks, and repairs and maintenance are carried out to a high standard and in a timely fashion and in line with any relevant Management Agreements.</li> <li>I ensure that all compliance checks i.e. gas, electric, legionella, fire alarm etc. are completed by their due date and that the relevant certification is received and filed appropriately.</li> <li>I complete regular property inspections and health and safety checks to ensure the service is health and safety compliant and is secure ensuring that any health and safety concerns are addressed immediately. I will be involved in the service risk assessments.</li> <li>I report and arrange maintenance works required, liaising with the relevant housing association or contractor and ensuring all works are completed.</li> <li>I facilitate property access for contractors as required.</li> <li>I ensure that safeguarding, incidents, accidents and near misses are reported and responded to appropriately and reported to the Service Manager. </li></ul>Essential experience, skills required for this position: <ul> <li>I have transferable life/work experience to apply to this role.</li> <li>I am a good listener, empathetic, understanding, kind, patient and willing to learn</li> <li>I can demonstrate behaviours consistent with the values of the Charity.</li> <li>I may also have experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity</li></ul>Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our Website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! If you have any questions about the position, please contact <a href="mailto:-recruitment@rethink.org" target="_blank">-recruitment@rethink.org</a> IND1 Our Charity Our work to achieve this is guided by seven core values: <ul> <li>Commitment</li> <li>Equity</li> <li>Expertise</li> <li>Hope</li> <li>Openness</li> <li>Passion</li> <li>Understanding</li></ul>What do we value? Passion We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness. Commitment We work tirelessly to provide support for everyone severely affected by mental illness. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. Hope We offer hope of a better quality of life for all those severely affected by mental illness. Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses &amp; much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day's additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day's additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say "From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on." "Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help." "I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives." "It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference". Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

BANK - Housing Support Worker

Job Description Estates Co-ordinator Salary: £34,000 per annum. Location: Cardiff Office Contract: Permanent, Full-time - 35 hours per week Benefits: <ul><li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave</li><li>Gain professional qualifications and excellent training/development opportunities</li><li>Flexible maternity, adoption, and paternity packages</li><li>Pension with up to 7% employer contribution with included life assurance cover</li><li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.</li></ul>We are one of the largest children's charities in the UK and have been making a difference to the lives of the UK's vulnerable children for over 150 years. Find out more about Action for Children here: Action for Children and on X, LinkedIn, Facebook or YouTube to get to know us better. A bit about the role Our Estates Co-ordinator role reports directly to the Estates Business Support Manager. This role offers the opportunity to lead the day-to-day operations of our Estates administrative team, whilst also managing our in-house Estates helpdesk. You'll oversee the effective maintenance of our property databases and systems and support the delivery of national maintenance programs across the UK. In this exciting position, you'll supervise Estates Administrators and coordinate their efforts in assisting a designated Regional Estates Manager and an allocated area of services. You'll ensure critical systems across Compliance, Salesforce, travel, and Health &amp; Safety are consistently updated and maintained. You'll also serve as a key contact for external contractors, gathering essential project information and helping resolve queries that require escalation. Beyond administrative leadership, you'll manage our transport fleet and utility contracts, with additional responsibilities for facilities management at our Cardiff Office. This role is ideal for someone who thrives in a collaborative environment, has excellent organisational skills, and is eager to make a lasting impact across our national Estates operations. How you'll help to create brighter futures <ul><li>Lead, Mentor and manage a team of Estates Administrators, ensuring high performance and professional development</li><li>Develop, manage and monitor a facilities budget, ensuring cost-effectiveness whilst maintaining high standards of services and safety</li><li>Producing detailed reports for the Senior Leadership Team in relation to ongoing projects and budgets</li><li>Supporting the development and implementation of the internal business systems and policies including Compliance and Fleet.</li><li>Supporting the development and implementation of our internal continuity plan, collaborating closely with tenants to advise on their own needs and requirements for business continuity.</li><li>Ensuring our Estates Administrators continue to deliver a high standard of customer service to all building occupants and visitors, including commercial tenants, Action for Children staff and external parties.</li><li>Work collaboratively and hold meetings with Regional Estates Managers and Head of Health Safety and Wellbeing to report on all building matters.</li></ul>Let's talk about you <ul><li>Experience of leading and motivating a team within an administrative Estates Team or Property Sector</li><li>Excellent IT Skills, with an ability to produce detailed reports for the Senior Leadership Team</li><li>Ability to de-escalate challenging queries or complaints</li><li>Excellent budget setting and income and expenditure skills.</li><li>Effective written and communication skills, especially to manage relationships.</li><li>A competent understanding of business continuity and emergency planning.</li><li>The ability to manage change processes and outcomes.</li><li>Understanding of diversity issues as it relates to people and buildings management.</li><li>Willingness to work outside of normal business hours as and when required</li><li>Willingness to travel to other sites as and when required</li></ul>Good to know We are unable to offer sponsorship for this role For more information about the role, please review our full job description by clickinghere. If, for any reason, you need support with your application, please contact Scott Jones at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 11744 and we'll be happy to give you any support you require. Diversity, equality, and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Useful Documents: <ul><li>Action for Children employee benefits</li><li>AfC Commitment Statement</li></ul>Cydlynydd Ystadau Cyflog: £34,000 y flwyddyn. Lleoliad: Swyddfa Caerdydd Contract: Parhaol, Llawn amser - 35 awr yr wythnos Buddion: <ul><li>29 diwrnod o wyliau blynyddol A gwyliau banc, gyda hyd at 5 diwrnod ychwanegol am wasanaeth parhaus ac opsiwn i brynu neu werthu dyddiau rhydd</li><li>Ennill cymwysterau proffesiynol â chyfleoedd hyfforddiant/datblygiad rhagorol.</li><li>Pecynnau mamolaeth, mabwysiadu a thadolaeth hyblyg.</li><li>Pensiwn â hyd at 7% o gyfraniad y cyflogwr, sy'n cynnwys yswiriant bwyd</li><li>Porth disgownt staff a chymhwysedd Cerdyn Golau Glas gyda disgowntiau gan 15,000 o werthwyr cenedlaethol</li></ul>Rydym yn un o'r elusennau plant mwyaf yn y DU ac rydym wedi bod yn gwneud gwahaniaeth i fywydau plant bregus y DU ers dros 150 o flynyddoedd. Dysgwch fwy am Weithredu dros Blant yma: Gweithredu dros Blant ac ar X, LinkedIn, Facebook neu YouTube i ddod i'n hadnabod ni'n well. Gair am y rôl Mae ein Cydlynydd Ystadau yn adrodd yn uniongyrchol i'r Rheolwr Cymorth Busnes Ystadau. Mae'r rôl hon yn cynnig y cyfle o arwain gweithredoedd ddydd-i-ddydd ein tîm gweinyddu Ystadau, gan hefyd reoli ein desg gymorth Ystadau mewnol. Byddwch yn goruchwylio cynnal effeithiol ein cronfeydd data a systemau a chefnogi'r cyflenwi o raglenni cynnal cenedlaethol ar draws y DU. Yn y swydd gyffrous hon, byddwch yn arolygu Gweinyddwyr Ystadau a chydlynu eu hymdrechion mewn helpu Rheolwr Ystadau Rhanbarthol penodol a maes o wasanaethau a ddyrennir. Byddwch yn sicrhau bod systemau allweddol ar draws Cydymffurfio, Salesforce, teithio, ac Iechyd a Diogelwch yn cael eu diweddaru a'u cynnal yn gyson. Byddwch hefyd yn gwasanaethu fel cyswllt allweddol ar gyfer contractwyr allanol, yn casglu gwybodaeth brosiect hanfodol a helpu datrys ymholiadau sydd angen eu huwchgyfeirio. Tu draw i arweinyddiaeth weinyddol, byddwch yn rheoli ein fflyd trafnidiaeth a chontractau cyfleustodau gyda chyfrifoldebau ychwanegol ar gyfer rheoli cyfleusterau yn ein swyddfa yng Nghaerdydd. Mae'r rôl hon yn ddelfrydol ar gyfer rhywun sy'n ffynnu mewn amgylchedd gydweithredol, sydd â sgiliau trefniadol ardderchog, ac yn awyddus i wneud effaith barhaol ar draws gweithrediadau ein Hystadau cenedlaethol. Sut y byddwch yn helpu i greu dyfodol mwy llewyrchus <ul><li>Arwain, Mentor a rheoli tîm o Weinyddwyr Ystadau, gan sicrhau perfformiad uchel a datblygiad proffesiynol</li><li>Datblygu, rheoli a monitro'r gyllideb cyfleusterau, gan sicrhau cost-effeithiolrwydd wrth gynnal safonau uchel o wasanaethau a diogelwch</li><li>Cynhyrchu adroddiadau manwl ar gyfer yr Uwch Dîm Arweinyddiaeth mewn perthynas â phrosiectau a chyllidebau parhaus</li><li>Cefnogi'r gwaith o ddatblygu a gweithredu'r systemau a'r polisïau busnes mewnol gan gynnwys Cydymffurfiaeth a Fflyd.</li><li>Cefnogi'r gwaith o ddatblygu a gweithredu ein cynllun parhad mewnol, gan gydweithio'n agos â thenantiaid i gynghori ar eu hanghenion a'u gofynion eu hunain ar gyfer parhad busnes.</li><li>Sicrhau bod ein Gweinyddwyr Ystadau yn parhau i ddarparu gwasanaeth cwsmeriaid o safon uchel i bob deiliad adeilad ac ymwelydd, gan gynnwys tenantiaid masnachol, staff Gweithredu dros Blant a phartïon allanol.</li><li>Gweithio ar y cyd a chynnal cyfarfodydd gyda Phennaeth Ystadau a Phennaeth Diogelwch Iechyd a Lles i adrodd ar yr holl faterion adeiladu.</li></ul>Gadewch i ni siarad amdanoch chi <ul><li>Profiad o arwain ac ysgogi tîm o fewn Tîm Ystadau gweinyddol neu Sector Eiddo</li><li>Sgiliau TG Ardderchog, gyda gallu i lunio adroddiadau manwl ar gyfer yr Uwch Dîm Arweinyddiaeth</li><li>Y gallu i ddadleoli ymholiadau heriol neu gwynion</li><li>Gosod cyllideb ardderchog a sgiliau incwm a gwariant.</li><li>Sgiliau ysgrifenedig a chyfathrebu effeithiol, yn enwedig i reoli perthnasoedd.</li><li>Dealltwriaeth gymwys o barhad busnes a chynllunio argyfwng.</li><li>Y gallu i reoli prosesau a chanlyniadau newid.</li><li>Dealltwriaeth o faterion amrywiaeth gan ei fod yn ymwneud â rheoli pobl ac adeiladau.</li><li>Parodrwydd i weithio y tu allan i oriau busnes arferol fel a phan fo angen</li><li>Parodrwydd i weithio i safleoedd eraill pryd a phan fo angen</li></ul>Da i wybod Sylwer na allwn gynnig nawdd ar gyfer y rôl hon. I gael rhagor o wybodaeth am y rôl, adolygwch ein disgrifiad swydd llawn drwy glicio yma. Os oes angen cymorth arnoch chi â'ch cais am unrhyw reswm, cysylltwch â Scott Jones <a href="mailto:ynrecruitmentservice@actionforchildren.org.uk" target="_blank">ynrecruitmentservice@actionforchildren.org.uk</a> gan ddyfynnu'r cyfeirnod 11744 a byddwn yn falch o roi unrhyw gymorth sydd ei angen arnoch chi. Amrywiaeth, cydraddoldeb a chynhwysiant Yn Gweithredu dros Blant, rydym yn ymroddedig i feithrin gweithle amrywiol, cynhwysol a dilys. Rydym yn annog ceisiadau'n frwd gan ymgeiswyr Du, Asiaidd ac o Ethnigrwydd Lleiafrifol, ac ymgeiswyr anabl, am nad ydynt wedi eu cynrychioli'n ddigonol yn Gweithredu dros Blant. Rydym am gymryd camau pwrpasol a bwriadol i sicrhau cyfleoedd cyfartal i bob grŵp mewn cymdeithas ac i Gweithredu dros Dogfennau Defnyddiol: <ul><li>Buddion Gweithwyr Gweithredu dros Blant</li><li>Datganiad Ymrwymiad GdB</li></ul>

Estates Co-ordinator

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker - Criminal Justice Salary:£14,299.83 per year (full time equivalent £25,235) Hours: 21.25 hours per week Contract type: Permanent Location: Taunton &amp; Sedgemoor Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an out-of-hours on-call rota</li></ul>About the Role: As a Supported Housing Worker, you'll be at the heart of helping individuals take meaningful steps towards independence and stability. This is a dynamic and rewarding role where no two days are the same. You'll be responsible for managing referrals, assessing needs, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You'll work closely with key partners such as the National Probation Service, Police, and other support agencies to create effective, multi-agency support plans. From helping clients navigate benefit claims and budgeting, to ensuring their accommodation meets high standards of health and safety, your work will be both practical and impactful. You'll also maintain accurate records and contribute to reporting for partners and funders-playing a vital role in the wider success of the service. Responsibilities include: <ul><li>Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services</li><li>Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs</li><li>Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation</li><li>Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel for work</li><li>Experience working with vulnerable adults and/or people with complex needs and challenging behaviours</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker - Criminal Justice

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our developments across South Wales - Tenby, Swansea, Porthcawl &amp; Cardiff. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life insurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Social Housing Solicitor-Director - Salary £68K Per Annum- Cardiff Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Cardiff

Social Housing Solicitor - Salary +Supervison bonus - Cardiff Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

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