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Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Gloucester and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Resident Liaison Officer

The Vacancy We have an exciting opportunity for a New Homes Coordinator to join our team. At Bron Afon, we believe everyone deserves a home they can thrive in. We're looking for a friendly, motivated New Homes Coordinator to help make that happen. The successful candidate will need to demonstrate that they can: <ul> <li>Provide an excellent New Homes Service; ensuring we provide first class pre-tenancy, voids, allocations, and lettings service to all applicants that require housing.</li> <li>Work with customers to understand their needs, manage risk and proactively respond to set customers up to succeed in sustainable tenancies.</li> <li>Deliver services which ensure that the support needs of customers are assessed and met in a way that maximises independence and adds to individual's quality of life.</li> <li>Deliver a supportive and customer focused service, providing advice and guidance to customers and colleagues in line with policy, procedure and legislative and regulatory requirements.</li></ul>For an informal chat or to find out more about the role, please contact Sarah Kerr by email <a href="mailto:sarah.kerr@bronafon.org.uk" target="_blank">sarah.kerr@bronafon.org.uk</a> or on 07528965100 Expected date of interviews: 19th or 20th November 2025. Application guidance Please see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement, you only need to match the criteria that has 'Application' next to it in the 'stage of assessment' column. By following this guidance, it will give you the best chance of being shortlisted to the interview stage. Positive action We love receiving applications from people of all backgrounds and identities and we're committed to creating a workplace that's welcoming, inclusive, and representative of our community. As part of our positive action approach, we're especially keen to hear from ethnically diverse communities. We believe in equal opportunities and are proud to support underrepresented groups in accessing rewarding careers at Bron Afon Community Housing. Work4 pilot We are currently running pilot of working a 4-day week (4DW) To find out more about how this works for us, you can read the attached 4-day week information leaflet. About Us We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community. We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves. Benefits Agile Working Enhanced Annual Leave Training and Development Opportunities Gallery Previous Next

New Homes Coordinator

Job description We are recruiting a Homelessness Prevention Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term until December 2027 Location: Ty Penallta Team: Housing Solutions - Housing Advice Centre This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. An exciting opportunity has arisen to join the team in the role of Homelessness Prevention Officer. We are seeking someone who is passionate about homelessness and housing and can manage a case load. You will be solutions focused to support us in achieving prevention outcomes. The post holder will provide a first response service to all phone enquiries and visitors to the Housing Advice Centre in relation to their actual or potential homelessness situation. You will provide practical advice on seeking a sustainable housing solution through the assessment of the client's homelessness (actual or threatened) status. For the role, we ask that you have: <ul> <li>A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales, for example, NVQ2 Administration, GCSEs Grade A*-C.</li> <li>A working knowledge of the local housing market, the private rented sector and the standards of private rented accommodation.</li> <li>Proven experience of working in a busy office environment involving direct contact with the public.</li> </ul> - We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O'Connor on 01443 873552 or email <a href="mailto:oconns@caerphilly.gov.uk" target="_blank">oconns@caerphilly.gov.uk</a> . Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.

Homelessness Prevention Officer

Housing Support Officer Job information Post No. POSN003483 - Housing Support Officer Housing Support Officer (Full Time - 37 hours) Permanent This role sites within the Housing Strategy and Enabling Team. The team have responsibility for assessing housing need in Newport and for leading work programmes and initiatives to increase the provision of affordable housing within the city. We are seeking enthusiastic and capable candidates, passionate about making a difference for our communities. We are looking for someone with the right skills, to provide a range of administrative functions, including minute taking and arranging meetings, to support the team, project delivery and the wider service. Good communication and interpersonal skills are essential, along with good IT and digital skills. The ideal candidate should be self-motivated, capable of working effectively as both part of a team and independently, using their own initiative. Attention to detail is key, along with excellent IT and communication skills and the ability to prioritise workload. Job purpose - Under the supervision of the Housing Strategy &amp; Enabling Manager to assist in dealing with appropriate aspects of strategic housing functions and other relevant housing delivery administrative and technical support matters. For further information please contact Sarah Spicer at <a href="mailto:Sarah.spicer@newport.gov.uk" target="_blank">Sarah.spicer@newport.gov.uk</a>. Closing date: Monday 17 Nov 2025 We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English. Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role. Our values - Fairness for all, Making a difference, Being responsible, Working together We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English. Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role. Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK. Our values - Fairness for all, Making a difference, Being responsible, Working together Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Housing Support Officer

Job description *** This vacancy is only available to Caerphilly County Borough Council employees, including agency staff currently working at the Council. *** We are recruiting a Technical Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Office based / Home working / Working hours can be split between home and office depending on specific task requirements. Team: Asset Maintenance and Repairs This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. An exciting opportunity has arisen in the Assets, Maintenance &amp; Repairs section of Housing. The role will be to provide accurate &amp; timely technical support to managers. Effectively manage information, data and systems. Assist in recording the decarbonisation profiling of the housing stock. Assist in the development and implementation of data management systems and key performance data in conjunction with the Performance and Asset Management Group. The successful candidate will also be required to support in the preparation of reports; collect and support with collation of service information; support with collating KPI information. The duties are wide-ranging and can be viewed in full via the job description. For the role, we ask that you have: <ul> <li>A relevant Level 3 qualification on the Credit and Qualifications Framework for Wales.</li> <li>The ability to work to competing deadlines.</li> <li>Evidence of general technical administrative experience.</li> </ul> - We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Kath Webb on 07850 319807 or email <a href="mailto:webbk@caerphilly.gov.uk" target="_blank">webbk@caerphilly.gov.uk</a> . Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information. INTERNAL APPLICANTS ONLY

Technical Officer

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant based at Stoke Gifford Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you. Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 20 hours per week <ul> <li>4 week rota to include alternate weekends</li> <li>Must be flexible</li> </ul> </li> <li>Salary: £13.71 per hour (£14,297 pa pro rata £26,806pa FTE)</li> <li>Location: Stoke Gifford Retirement Village, Edward Parker Road, Bristol, BS16 1YG</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Must be computer literate. </li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhanced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Assistance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. Next steps <ul> <li>Closing Date: 5th November 2025</li> <li>CVs will be reviewed from 3rd November followed by a telephone screening call</li> <li>Interview Dates: W/C 10th November 2025</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

6 Jobs in Monmouth NP25, UK