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Shape the future of housing services in Barnsley Are you an exceptional leader with a passion for delivering outstanding housing services and creating thriving communities? Berneslai Homes is seeking a dynamic Head of Housing Management to join our Senior Management Team and play a pivotal role in shaping the strategic direction and operational excellence of our estate services.Who are we?At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator of Social Housing.About the roleAs Head of Housing Management, you’ll lead a diverse portfolio of services including housing and tenancy management, income and leaseholder services, community buildings, and specialist support initiatives. You’ll be responsible for driving transformational change, ensuring compliance with regulatory standards, and embedding a culture of prevention and early intervention across all service areas.This is a high-impact role where you will:<ul><li>Lead strategically: Develop and deliver innovative strategies aligned with our Strategic Plan.</li><li>Champion safeguarding: Act as the company’s Safeguarding Lead, ensuring the safety and wellbeing of vulnerable customers.</li><li>Drive performance: Manage a £5.8m budget and lead a team of 140 professionals to deliver exceptional services.</li><li>Influence partnerships: Represent Berneslai Homes at key strategic boards and partnerships, shaping policy and practice at local and regional levels.</li><li>Innovate for impact: Introduce new ways of working, secure external funding, and deliver initiatives that make a real difference to our tenants and communities.</li></ul>What we’re looking forWe need an inspirational leader who:<ul><li>Holds a relevant degree or equivalent professional qualification.</li><li>Has extensive knowledge of housing law, safeguarding legislation and regulatory compliance.</li><li>Brings proven experience in strategic leadership within a complex public sector environment.</li><li>Demonstrates resilience, adaptability, and a track record of delivering transformational change.</li><li>Is customer-focused, with exceptional communication and influencing skills at all levels.</li></ul>Why join us?At Berneslai Homes, we’re committed to creating safe, sustainable and vibrant communities. You’ll have the opportunity to:<ul><li>Shape services that directly improve lives.</li><li>Work with passionate colleagues in a supportive, forward-thinking organisation.</li><li>Enjoy a competitive benefit package, and opportunities for professional development.</li></ul>You can find out more about the role, the benefits of working for us and how to apply on our website.

Head of Housing Management

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Summer Manor, Burley in Wharfedale, West Yorkshire. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £22,557.60 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 24 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-LC1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Role purpose As an Learning and Development Advisor you will provide professional, proactive and reliable coordination and administration for the Learning &amp; Development (L&amp;D) function. Lead day-to-day LMS administration and event coordination, capture of training data, and coordinate L&amp;D activity across the business - including the NEXT GEN TALENT early careers scheme and management development programmes. Potential development into delivering training for the right candidate. Key responsibilities <ul><li>Act as primary LMS administrator: maintain content, assign training, run reports and ensure central capture of all L&amp;D activity (experience with Brainier or similar LMS desirable).</li><li>Plan, organise and communicate internal and external training events; coordinate logistics and timetables; keep delegates and stakeholders informed.</li><li>Coordinate the NEXT GEN early careers scheme events and liaise with delivery partners and internal business training contacts.</li><li>Support coordination and delivery of management development programmes and other L&amp;D initiatives.</li><li>Manage L&amp;D administration: inboxes, bookings, supplier liaison, invoices (where applicable) and occasionally the L&amp;D intranet/portal.</li><li>Oversee distance learning and e-learning modules, and support the deployment of digital learning content, including mandatory health and safety modules </li><li>Provide ad hoc project support for L&amp;D-related projects and new initiatives.</li></ul>Essential skills &amp; attributes <ul><li>Proven experience administering an LMS and managing training logistics.</li><li>Strong IT skills, including Microsoft Office; experience creating learning materials and working with e-learning tools/platforms.</li><li>Excellent organisational, coordination and time-management skills; methodical with close attention to detail.</li><li>Clear and effective communicator; able to liaise with a range of internal and external stakeholders.</li><li>Able to work independently with minimal supervision; flexible and solution-focused.</li></ul>Desirable skills &amp; qualifications <ul><li>CIPD Level 3 in Learning &amp; Development, AET or equivalent (desirable, not essential).</li><li>Experience with Articulate Storyline or similar authoring tools.</li><li>Experience in LMS design and administration.</li><li>Creative and innovative approach to learning design.</li><li>Experience working across a multi-site environment or within a similar industry.</li><li>Experience with apprenticeship data management and reporting</li></ul>Knowledge &amp; experience <ul><li>Hands-on experience with Learning Management Systems and e-learning deployment.</li><li>Intermediate to advanced knowledge of Microsoft Office (Excel, PowerPoint, Word).</li><li>Experience coordinating learning initiatives and events, including stakeholder management and supplier liaison.</li></ul>Benefits <ul><li>Competitive salary (dependent on experience and qualifications).</li><li>25 days annual leave plus statutory holidays.</li><li>Hybrid, flexible working with a choice of office location (Manchester or Leeds).</li></ul>About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients. We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. Tetra Tech provides equal employment opportunities to all qualified employees and applicants and prohibits discrimination on the grounds of race, colour, religion, sex, national origin, age, gender, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity, or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations, or any other condition of employment. Tetra Tech is compliant with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/ Protected Veterans.

Learning and Development Advisor

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification. Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1.This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services. You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 22nd February 2026 Interview Dates: 2nd March 2026 To be eligible for this apprenticeship you must meet the criteria set out by the Department for Education in the Apprenticeship funding rules, including:• Be aged 16 or over on the day the Apprenticeship starts. • Having a valid and eligible residency status and the right to work in England which will last for the duration of the apprenticeship (as described in Annex A of the Apprenticeship funding rules). • Meet the essential qualification criteria in the role profile and be able to provide original qualification certificates at interview. • Not be enrolled on any other programme or qualification which means you are not eligible under the Apprenticeship funding rules. • Not have prior learning and experience (including qualifications at the same or higher level in the same or a closely related field) which duplicates the learning and experience to be provided under the apprenticeship. The Council will assess this via an assessment of prior learning and experience A full copy of the Apprenticeship funding rules is available here: <a href="https://assets.publishing.service.gov.uk/media/6875204b55c4bd0544dcae08/Apprenticeship_funding_rules_2025_to_2026_v2.pdf" target="_blank">https://assets.publishing.service.gov.uk/media/6875204b55c4bd0544dcae08…</a> We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council

Apprentice Housing Assistant - Homelessness Services

Pay:&nbsp;£50,000.00-£55,000.00 per year<h3>Job Description:</h3>&nbsp;Overview We are seeking a dynamic and experienced Head of Operations to lead our operational strategy and oversee the daily functions of our organisation. This pivotal role requires a strong leader with a proven track record in management and supervising teams. The ideal candidate will possess exceptional organisational skills and the ability to drive efficiency while fostering a positive workplace culture.&nbsp;Purpose of the Job:To lead the strategic and operational delivery of housing management, support services, and asset management. This role ensures high-quality customer service, safe and well-maintained homes, compliance with regulations, and effective management of housing stock.&nbsp;Key Responsibilities:Details on the main responsibilities and accountabilities of the Head of Operations role are provided below.<ul><li>Develop and deliver the Housing provider’s housing, support, and asset management strategies in line with IHL’s objectives.</li><li>Ensure the effective delivery of high-quality, person-centred housing and support services that promote independence, well-being, and social inclusion.</li><li>Drive service improvements, lead on regulatory compliance, and manage a multidisciplinary team to meet the needs of service users.</li><li>Embed a culture of customer focus, continuous improvement, and value for money.</li><li>Ensure excellent tenancy and estate management services, including lettings, arrears management, ASB handling, and resident engagement.</li><li>Oversee supported housing and independent living services, ensuring safeguarding, person-centred support, and regulatory compliance.</li><li>Lead on resident satisfaction, complaints handling, and service improvement.</li><li>Oversee the strategic planning and operational delivery of asset management functions, including: Stock condition surveys; Planned maintenance programs; Responsive repairs; Void management; Health &amp; safety compliance (e.g., gas, fire, legionella, asbestos).</li><li>Ensure assets are safe, well-maintained, and deliver long-term value.</li><li>Ensure compliance with all relevant housing regulations, health and safety legislation, and sector best practices.</li><li>Contribute to budget setting and financial control for housing and asset teams.</li><li>Deliver services within budget and identify cost-saving opportunities without compromising quality.</li><li>Manage and develop multidisciplinary teams across housing, support, and property services.</li><li>Set and monitor KPIs and performance targets.</li><li>Build strong relationships with residents, regulators, contractors, and external agencies.</li><li>Develop, implement and maintain company-wide health and safety policies and procedures</li><li>Serve as the main point of contact for health and safety matters internally and with external regulatory bodies.</li><li>Prepare reports for boards and committees as required by the CEO and COO.</li><li>Lead on organisational projects where required, and deliver and implement in line with project parameters.</li><li>Work with Finance to ensure that rents and service charges are set at an appropriate level annually and include full cost recovery.</li><li>Work closely with the development team; ensuring that the operations teams are prepared for property handover.</li><li>Ensure that void loss is minimised across the geographical area, by addressing any barriers to referrals at a senior level with strategic partners.</li><li>Develop a robust rent arrears policy; ensuring that operational teams work closely with customers to minimise arrears.</li><li>Work with other IHL colleagues to prepare a high-quality response to tenders for Housing and Support services.</li><li>Ensure value for money for the organisation; assisting in the development of a preferred suppliers list which balances value and quality, and ensures that our suppliers comply with legal and contractual requirements.</li><li>Maintain an evidence-based culture, which is person centred, commands the confidence of commissioners and stakeholders, and promotes multi-disciplinary and cross organisational working.</li><li>Review successes, mistakes and incidents to facilitate continuous improvement.</li></ul>&nbsp;Leading the Team:<ul><li>Recruit, lead, supervise, motivate and manage the team so that the service is delivered to a high standard and in line with IHL’s policies, procedures and values.</li><li>Ensure that the team are trained and motivated to carry out tasks to the highest standard, carrying out regular one to one’s to ensure that required standards are understood and are met in line with agreed targets.</li><li>Coach individuals and teams to perform to the best of their ability.</li><li>Give ongoing feedback on performance and effectively manage poor performance.</li><li>Carry out employee appraisals, identifying development needs and ensuring that training plans are written, actioned and monitored for the team.</li><li>Manage disciplinary, grievance, harassment, performance and absence management investigations and processes for the team and assist in these procedures for other services where an independent manager is required.</li><li>Implement IHL’s Health and Safety Policy and Procedures, ensuring that all practices are undertaken in accordance with ensuring a healthy and safe working environment and that all employees are aware of their responsibilities in respect of their role.</li><li>Actively promote non-discriminatory behaviour to ensure equal opportunities for all. Challenge perceptions and behaviour and lead by example to promote equality and diversity at all levels within the team.</li><li>Provide support and guidance to all team members.</li><li>Encourage the team to achieve a positive work / life balance.</li></ul>&nbsp;General:<ul><li>Demonstrate IHL values of being Creative, Passionate and Caring in everything you do, including the way you treat colleagues, customers and stakeholders.</li><li>Carry out your duties in accordance with IHL’s policies and procedures.</li><li>Provide an excellent level of customer service both within IHL and for the general public and external bodies.</li><li>Carry out your duties in a safe and proper manner both for yourself and for the well-being of others in accordance with IHL’s Health and Safety Policy.</li><li>Take a ‘continual improvement’ approach to work, actively working in partnership with our customers and participating in service reviews and improvements.</li><li>Work within the ethos of IHL and promote IHL’s mission, vision and values.</li></ul>&nbsp;Education. Training, Skills and Work Experience:Essential<ul><li>At least three years leadership experience in social housing, asset management or related field</li><li>Strong understanding of housing law, tenancy management and the regulatory/legal frameworks relevant to the housing and support sectors</li><li>Commitment to resident engagement and high service standards</li><li>Significant experience of contract and budget management</li><li>Experience of managing multi-disciplinary, dispersed teams</li><li>Able to travel independently and effectively throughout the company's area of operation</li><li>Hybrid role with travel to housing schemes and Head Office as required</li><li>Occasional out of hours work required for emergencies or events</li></ul>Desirable<ul><li>Professional qualification in relevant field</li><li>NBOSH qualification or equivalent or willing to work towards this</li><li>Experience of working with Local Authorities to deliver contracts and monitor outcomes</li><li>Experience of working with groups of people who require high level of housing support</li></ul>Requirements<ul><li>Proven experience in a supervisory or management role within an operational setting.</li><li>Strong leadership skills with the ability to inspire and guide teams towards achieving common goals.</li><li>Excellent communication skills, both verbal and written, with the ability to engage effectively at all levels of the organisation.</li><li>Strong analytical skills with a focus on problem-solving and decision-making.</li><li>Ability to work under pressure while managing multiple priorities effectively.</li><li>A proactive approach to identifying opportunities for improvement within operations. If you are an innovative thinker with a passion for operational excellence, we invite you to apply for this exciting opportunity as Head of Operations.</li></ul>&nbsp;Job Type: Full-timeBenefits:<ul><li>Company pension</li><li>Employee discount</li><li>On-site parking</li></ul>Work Location: In personExpected start date: 01/03/2026

Independent Housing (UK) Ltd

Head of Operations

An exciting opportunity has become available to work in the Accommodation Team, within the Council's Housing Needs Service. The Housing Needs Service is responsible for preventing homelessness in Wakefield and providing support and assistance to those who are already homeless. We are looking for an enthusiastic, motivated, organised and open minded person to join the team as an Accommodation Officer. This role involves supporting people who have been placed in temporary accommodation to move-on into suitable settled accommodation, to ensure that the conditions of the temporary placement are being met and to address any presenting issues, such as repairs, arrears, and anti-social behaviour. The post of the Accommodation Officer is very varied and rewarding role which will give the post holder the opportunity to work closely with vulnerable people in the Wakefield district and help discharge the Council's duties under the Homelessness Reduction Act. This role involves holding a caseload and visiting people in their temporary accommodation across the Wakefield district so the ability to travel flexibly is essential. Car mileage payments are applicable and pool cars may be available for carrying out the visits. Do you fancy a challenge and think you have the skills we are looking for? If so, we would love to hear from you, so please complete an application form available on this website.

Accommodation Officer

A Great Time To Be A Part Of Our Estate Transformation Wakefield Council is on an exciting journey, driving forward an ambitious Estate Strategy that prioritisessustainability, innovation, and efficiency. With nearly 1,700 properties in our portfolio and major projects alreadyin progress, this is the perfect time to make an impact in a leadership role. About The Role We are looking for an experienced and professional individual with proven leadership skills that can create and develop a customer focussed high performing team. As Head of Strategic Asset Management, you will play a key role in the leadership of Property Business Partnering including Programme and Project Management, Insight and Performance and Administrative Support teams. The role will develop the councils estate strategy and underpin asset management plans with specific responsibility for delivering capital projects, programmes of asset replacements and energy strategy. You and the team will be responsible for working closely with services across the Council to translate service needs into business cases, providing technical assurance to the Council's Capital Programme which drives a sustainable, innovative and efficient programme of delivery. The role will also be instrumental in leading the proactive and consistent monitoring and review of the performance of 3rd party contractors across the entire property service, producing all relevant data to support the challenge of performance and underpin effective contract management. What We Are Looking For <ul> <li> Strong leadership and stakeholder management skills with the ability to influence senior decision makers. </li> <li> Demonstrable experience in handling large, complex, or high-risk projects and programmes of capital works. </li> <li> Extensive experience of commissioning and managing consultants and technical advisers in delivering real estate programmes. </li> <li> Experience in contract and financial management ensuring compliance and best value. </li> <li> Technical knowledge of building regulations, procurement processes and sustainability initiatives. </li> </ul> Is This Role For You? If you are a driven, knowledgeable, and experienced property professional ready to lead a high-impact team and contribute to the success of Wakefield Council, we'd love to hear from you. For information regarding the role, please contact Jane Brown, Service Director Property, Facilities and Health and Safety - email: <a href="mailto:jabrown@wakefield.gov.uk" target="_blank">jabrown@wakefield.gov.uk</a>

Head of Strategic Asset Management

We are recruiting a Retirement Housing Officer to oversee our Retirement Housing Scheme and our residents that live there. This vacancy will cover the Shipley / Baildon area and is Monday to Friday - 37 hours. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul><li>Work with customers and external agencies to ensure they are happy, safe and comfortable in their homes. </li><li>Oversee use of communal areas, monitor building safety &amp; maintenance issues, and outside services such as window cleaners and grounds maintenance. </li><li>Oversee the delivery of tenancy management on the scheme.</li><li>Ensure that all scheme services are of high quality, consistently delivered and offer the best value for our residents.</li><li>Manage empty properties on scheme and new lettings of properties to suitable customer's, organising open days to promote the scheme and service.</li><li>Work with other departments and agencies to resolve any issues that arise relating to the tenancies and ensure they are dealt with.</li></ul>Requirements <ul><li> Experience working in a customer service role, ideally within the housing sector.</li><li>A caring and empathetic approach.</li><li>A calm and sensible manner in order to handle potential emergency situations.</li><li>Excellent attention to detail in order to notice any change in the condition of a customer and take appropriate action.</li><li>Both verbal and written communication skills.</li><li>The ability to maintain and respect confidentiality.</li><li>A commitment to equality.</li><li>Good IT skills, with a working knowledge of Microsoft systems including Excel. </li><li>A current UK driver's licence and full-time access to a car, insured for business use are essential</li><li>Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.</li></ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul><li>Starting salary of £26,691 per year</li><li>£1,000 Essential car user allowance plus mileage </li><li>Social Housing Pension Scheme with up to 10% employer contribution </li><li>28 days annual leave that increases with service plus bank holidays </li><li>Option to buy and sell annual leave </li><li>Training, development, and qualification opportunities</li><li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li><li>Corporate health scheme membership </li><li>Access to an Employee Assistance Programme</li><li>Cycle to work scheme</li><li>Local gym membership discounts.</li><li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li></ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Retirement Housing Officer

Housing Officer - Bradford Temporary Accommodation Service Location: 172 New Cross Street, Bradford, BD5 8BT Working Hours: Part-time 18.5 hours per week - between Monday to Friday Contract Type: Permanent Salary: £25,110 - £32,090 per annum (pro rata) Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the service... Working in partnership, Waythrough and the Bridge Project, are providing temporary accommodation on behalf of Bradford Metropolitan District Council as part of their Bradford Temporary Accommodation Service. Our service supports women who present as homeless to the Local Authority. Our Bradford Temporary Accommodation service will provide accommodation to women who were homeless and have a history or risk of offending. They will receive flexible support, in groups or one to one, whilst tenants in our properties in Bradford and Keighley. The service will sit alongside our established Bradford housing support service No Second Night Out, more information can be found here - Bradford No Second Night Out More information on The Bridge Project, can be found here - The Bridge Project About the role... We are excited to introduce the new Housing Officer role, created to support the delivery of high-quality housing support and management services within the Bradford Temporary Accommodation Service (BTAS). As part of our dedicated housing team, you will play a key role in delivering effective housing management by working directly with tenants who have complex needs and come from diverse backgrounds. Your work will be instrumental in helping vulnerable and homeless individuals sustain their accommodation and rebuild their lives. This is a varied and rewarding role that offers the opportunity to make a real difference. While it can be demanding, it is also deeply fulfilling, offering daily opportunities to create lasting change. Key responsibilities will include: <ul><li>The Housing Officer will Work in partnership with the BTAS team and Bradford Met council and other key stakeholders to identify referrals, meet prospective service users and undertake comprehensive assessments of their support needs and their appropriateness for the service.</li><li>Prepare Tenant Licence/AST Agreements, ensuring they are signed and managed appropriately.</li><li>Manage the Right to Rent in the UK process, ensuring all tenants meet the required legislation.</li><li>Support the tenancy toolkit process and deliver Tenant Welcome Packs, Expectations Agreements and House Rules.</li><li>Manage the Void process, monitoring Void units and working with the housing manager, Repairs team, housing management team and support teams to ensure they are filled within a timely manner.</li><li>Carry out tenancy property inspections, ensuring all required works are completed and within the agreed timescales.</li><li>Record comprehensive case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required.</li><li>Carry out a Home Safety risk assessment alongside the client to identify risks within the home.</li></ul>About you... <ul><li>A NVQ Level 3 in Health and Social Care (or equivalent)</li><li>Experience of supporting vulnerable people is essential.</li><li>Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.</li><li>Experience of support planning and risk assessing.</li><li>Knowledge of housing options available and relevant legislation is desirable.</li><li>A full UK driving licence and access to a vehicle, is essential for this role.</li></ul>To view the full job description and person specification for this role, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-02

Housing Officer - Bradford Temporary Accommodation Service

We are thrilled to announce a fantastic opportunity for a Tenancy Liaison Officer to become part of our team in Wakefield/Yorkshire on a 12-month fixed-term contract. This customer-centric position plays a crucial role in ensuring that residents receive comprehensive support before, during, and after the scheduled improvement works on their homes. Serving as the main point of contact for customers, you will facilitate communication between residents, contractors, project teams, and internal staff, all while striving to create a positive customer experience throughout the duration of the planned works. This role is perfect for someone who enjoys engaging with people, excels in a dynamic setting, and takes satisfaction in addressing concerns and keeping customers informed. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity &amp; Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Key Responsibilities for the Tenant Liaison Officer... <ul><li>Serve as the primary contact for customers during improvement projects, ensuring clear and timely communication regarding timelines, contractors, disruptions, preparations, risks, and outcomes.</li><li> Undertake home visits to support consultation and engagement activities </li><li> Gather customer choices for colours, materials and finishes, ensuring information is accurately recorded and shared </li><li> Prepare and deliver consultation events, presentations and publicity materials, including occasional evening or weekend work </li><li> Work closely with Project Coordinators and contractors to support programme delivery and ensure customer information is provided on time </li><li> Arrange alternative accommodation and respite solutions for customers who cannot remain in their homes, including vulnerable, older or disabled residents </li><li> Monitor contractor performance through site visits and report issues promptly </li><li> Handle customer enquiries and complaints sensitively, resolving issues where possible and escalating when necessary </li><li> Attend meetings, completion handovers and carry out customer satisfaction surveys </li><li> Process disturbance, decoration and compensation claims accurately </li><li> Maintain accurate records, compile information and carry out general office duties </li><li> Work in line with company policies, procedures, values, and health and safety requirements, and participate in training and development as required</li></ul>We are looking for a candidate who has... <ul><li>A full UK driving license and reliable access to a vehicle.</li><li>Strong interpersonal skills with the ability to manage difficult conversations and maintain professionalism.</li><li>Experience in a customer service role, preferably within housing or a related field.</li><li>Excellent organizational skills to manage workloads effectively and meet deadlines.</li><li>Proficiency in using Microsoft Office and CRM systems for data management and reporting.</li><li>A commitment to equality and diversity, and an understanding of its importance in service delivery.</li><li>Experience working in a customer service environment, including managing difficult situations and keeping customers informed </li></ul>Benefits In return, we are offering the successful candidate in the Tenant Liaison Officer Role... <ul><li>Starting salary of £28,457</li><li>Your work week will consist of a blend of field activities, remote work, and participation in office meetings.</li><li>27 days annual leave (rising to 32 over 5 years' service) + bank holidays</li><li>You will work a total of 37 hours per week,</li><li>Attractive pension schemes - Local Government Pension Scheme (LGPS)</li><li>To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link </li></ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Tenant Liaison Officer

Parking Services are looking to recruit a full time Processing Officer to complement its existing Processing Team. The successful candidate will form part of a highly motivated and committed team dealing with the appeals to Penalty Charge Notices (parking fines) and the processing of Parking Permits. Responsibilities / tasks <ul> <li>Provide parking advice to citizens.</li> <li>Dealing with appeals to Penalty Charge Notices within general guidelines and making the decision to enforce or cancel a notice, and where appropriate apply discretion.</li> <li>Preparing cases for progression through the legal process.</li> </ul> <ul> <li>Demonstrate high quality customer care when dealing with difficult and contentious situations.</li> <li>Approve access and waivers for contractors and suppliers in line with parking policy.</li> </ul> <ul> <li>To process payments for both Penalty Charge Notices and Parking Permit applications.</li> </ul>Skills <ul> <li>Excellent customer care and team working.</li> <li>The ability to communicate through all mediums in a concise and accurate way.</li> <li>Good IT skills with knowledge of Microsoft Office applications.</li> <li>The ability to deal with contentious situations in an assertive and diplomatic way.</li> <li>Create positive working relationships with others.</li> <li>Experience of working in the parking industry would be an advantage but not essential, as full training will be provided.</li> </ul>If you are someone with a good team work approach, can be flexible as the service looks to improve and have good customer care / people skills then we would like to hear from you.

Processing Officer

JOB TITLE: Community Engagement Officer REPORTING TO: Registered Manager SALARY: £26, 247.00 pro rata (£13998.40 for 20 hours per week) HOURS: 20 hours per week REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance. FRANCHISE OFFICE: Wakefield &amp; Huddersfield COMPANY BACKGROUND Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our Wakefield &amp; Huddersfield Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES <ul><li>Responsible for increasing brand awareness within the territory area</li><li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li><li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li><li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li><li>Attend local networking events</li><li>Attend local community events and promote the Radfield Home Care brand</li><li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams.</li><li>In addition, develop links with community organisations, training providers, job centres, and other local referral sources to support the recruitment of high-quality care professionals.</li><li>Identify and engage with potential community partners</li><li>Conversion of potential community partners to support RHC community engagement</li><li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li><li>Identify opportunities for articles and blog content</li><li>Maintain &amp; Improve sector and professional knowledge</li><li>Any other duties that may be deemed relevant to your role</li></ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS Essential: <ul><li>Sound knowledge of the care sector</li><li>Able to form relationships &amp; quickly establish common ground</li><li>Able to communicate effectively at all levels both verbally and in writing</li><li>Be an enthusiastic people person who can motivate others</li><li>Professional manner and appearance</li><li>Attention to detail and ability to manage multiple projects from start to finish</li><li>Able to self motivate and work in a self-directed way</li><li>Experience in using social media platforms for business promotion</li><li>Full driving licence and use of own car</li></ul>Desirable: <ul><li>Previous experience of working in the Care / Home care sector</li><li>Experience using design / CRM software</li></ul>PROBATIONARY PERIOD The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS <ul><li>Pension scheme</li><li>Refer a freind Scheme</li><li>Free or Subsidised Travel</li><li>Company Events</li></ul>OBLIGATIONS The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Department Marketing Locations Wakefield &amp; Huddersfield (West Yorkshire) Remote status Hybrid Yearly salary £13,998.4

Community Engagement Officer

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis.. This role will be based in Doncaster initially. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Hours of work are: Monday 7:30-4:00 Tuesday 7:30-4:00 Wednesday 7:30-4:00 Thursday 7:30-4:00 Friday 7:30-3:00 What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

Resident Liaison Officer

Job Title: Residential Practitioner - Children's Home Where you will be based: Pontefract, WK11 The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Small Established</li><li>Type: Private</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: 48 hour per week made up of 16hours x 2 of Working Hours and 8 x 2 of Sleep hours</li><li>Sleeps: 2 per week </li><li>Salary: £26,000</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Residential Practitioner

HOUSING SUPPORT WORKER at TARGET HOUSING Location: S60, 1BY Salary: £25,715 per annum (rises to £27,025 per annum after 12 months, and to £27,955 per annum after 24 months (pro-rata)) Working Hours: Monday - Friday, 9am - 5pm Contract Type: Full-time, Permanent We're looking for an experienced and compassionate Housing Support Worker to join our dedicated Sheffield Offenders team. Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project within Sheffield, that supports individuals with offending backgrounds, or at the risk of offending. Duties and Responsibilities Housing Management <ul><li>To undertake appropriate assessments for potential and actual residents and to review and update these as required.</li><li>To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li>Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained.</li><li>Monitor the maintenance of properties and report any repairs required to our maintenance team.</li></ul>Support <ul><li>Maintain contact with tenants in accordance with the requirements of the service.</li><li>Design and deliver an effective support plan that meets tenants individual needs and results in a successful move on into independent living.</li><li>Actively engage with tenants in issues and decisions that affect them.</li><li>Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li>Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment</li><li>Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li>The ability to develop constructive relationships with offenders</li><li>Knowledge of the Welfare Benefits System</li><li>An understanding of the Judiciary System in the UK</li><li>Experience in risk assessment and support planning</li><li>Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in Touch If you have any questions about the role, please get in touch with <a href="mailto:Katie.machin@targethousing.org.uk" target="_blank">Katie.machin@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 18/12/2025

15 Jobs in Morley, UK