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Housing Officer We have an exciting opportunity for the right candidate to join our Community Housing Team. We are recruiting 1 x Fixed-Term position for up to 10 months, available with a competitive pay and benefits package including a starting salary of £33,879 a year, rising to £37,548 per year after key competencies of the role are met within 6 x months. To be successful in the role, you'll need to be resilient, organised and an effective communicator with a working knowledge of dealing with Housing Management and Anti -Social Behaviour. If this sounds like you, please read on. Within your role as our Housing Officer you will: <ul> <li>Managing complex and diverse cases, following policies and procedures, to ensure service demands are met timely, effectively, and efficiently. Manage a case load of Occupation Contracts and all Housing Management related matters. Use sound judgment in your decision making, which is backed by clear rationale, evidence, relevant legislation, including an awareness of social and economic issues.</li> <li>Contribute to creating, delivery and implementation of the Service's communication plan to all stakeholders to increase knowledge through raised awareness of the service provision.</li> <li>Keep up to date with legislation and best practice relevant to your post and profession</li></ul>To be considered for our Housing Officer you will need to be able to demonstrate you have: <ul> <li>The ability to be an effective communicator, adjusting your style for a variety of situations.</li> <li>A working knowledge of Anti-Social Behaviour and its impact on contract holders and landlords.</li> <li>Resilience and professionalism in difficult situations.</li> <li>Solution focused</li> <li>Excellent organisational and time management skills.</li> <li>Work with partners to help sustain the contract.</li> <li>A good understanding of current legislation</li> <li>Experience of case management.</li> <li>A good understanding of the issues that affect vulnerable people.</li> <li>High level of ICT literacy.</li> <li>Are educated to a minimum education standard at level 4, or equivalent experience.</li></ul>Reporting to the Housing Team Leader, this role will manage a high and demanding caseload, ensuring you work effectively to meet the needs of the service. Please see attached Housing Officer role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us and the benefits we offer in our Candidate Pack, get a feel for what it's like to work with us and decide whether you can see yourself as a part of our amazing organisation. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Please note, if successful you will need to provide original documentation to confirm you have a right to work in the UK Closing date: 5pm 28th of January 2026 Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early. end that you apply early.

Housing Officer

**Important notice** In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. At the National Trust, we care for places of beauty, nature and history - for everyone, for ever. Our residential properties are part of that story, and we're looking for someone who shares our passion for people and places to help us manage them with care, creativity and professionalism. This is a part time role offering 18.5 hours a week, we're open to discuss how these hours would suit the best candidate. The Welsh translation of this advert is available in the attached documents. What it's like to work here As a Lettings Officer, you'll play a vital part in the management of our residential let estate. You'll support the specification, refurbishment, letting and ongoing management of residential properties, helping us achieve sustainable standards and deliver a high-quality service to tenants and stakeholders. What you'll be doing You'll work closely with the Wales Lettings Manager and other property professionals to maintain accurate tenancy and building condition data, identify opportunities for income generation, and contribute to estate planning. You'll also help coach and support teams locally, sharing your expertise to build capability and raise the Trust's profile. This is a role where your knowledge and enthusiasm will help bring places to life - not just for those who live in them, but for the communities around them. You'll be someone who thinks creatively, acts responsibly, and works with purpose - helping us make a lasting difference. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • experince in property lettings management • proven experince in delivering great customer service and communicating • an awareness of compliance and legal obligations within lettings management • experince in maintaining databases • demonstrable experince in building good stakeholder relations Criteria for all other applicants: • accreditation from Rent Smart Wales, ARLA (or be working towards it), or similar professional recognition • demonstrable experience in residential lettings and property management • a good understanding of refurbishment, legislation, and the local lettings market • strong analytical and data management skills • excellent communication and relationship-building abilities • a collaborative, proactive approach and a passion for delivering great service The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places

Lettings Officer

Housing Assistant - 6 FTC We're looking for a proactive and organised Housing Assistant to join our team. 1x Fixed-term position for up to 6 months, available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met. Reporting to the Housing Team Leader, this position plays a key role in supporting lettings activities, particularly during the end-of-tenancy process. The role involves direct communication with tenants and their representatives to ensure smooth transitions. It also provides vital assistance to Lettings Officers in fulfilling their responsibilities. A willingness and ability to travel within the community to visit properties is essential.. To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience. Please see attached Housing Assistant role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us in our Candidate Pack, get a feel for what it's like to work with us, find out what we're looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Closing date: 29th January 2026. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

Housing Assistant

Community Manager Please note, you will be employed by a Regus Franchise Owner Why join us? *You can lead a revolution. The way in which we think about workspace and how we work is changing. We are helping to transform the working experience for millions of people. This is a revolution and you can help lead it. *Do you have what it takes to succeed? The role of a Community Manager is varied and challenging. We want you to treat your community of customers like your own business, whilst operating with our established ways of working. We empower you to make decisions that help our customers grow and succeed, because their success is your and our success. *Fast personal growth. Our rapid growth means we offer lots of career development. We identify team members with potential and give them stretch opportunities. If you are motivated and deliver results our structured training and development programmes will help you achieve your goals. *Global mobility. Our high performers get the opportunity to live and work Internationally. This can be full time or for a short time in response to a specific challenge. What does the job involve? Showcase your product - take pride in your centre looking it's best following centre standard guidelines. *Providing Excellent Customer Service - give fantastic service to existing customers &amp; Welcome new. Be responsible for resolving or escalating customer queries or issues *Grow your business - showcase your centre to new customers - show them the benefits of flexible working. Carry out walk in tours and upsell services at every opportunity. Renewals (if best dressed) *Support the community: Build a fantastic community to be enjoyed by all. This includes hosting monthly community events Help customers pay *Team - Manage a winning, customer focused team. What makes a great Community Manager? *Enthusiastic - always have a positive attitude for your customers. *Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion. *Influential - confident and approachable; delivers results by building strong relationships with customers. *Pride - pays attention to detail; takes responsibility for maintaining high standards. *Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count. *People - sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members. Rising at Regus Our structured training and development programme supports those who deliver results and have the right ambition. We offer career paths that match your skills and ambitions, you can quickly become either an Operations or Sales Director. We will help you work out which is the right path for you and achieve it.

Community Manager

Drug and Alcohol Worker (Engagement) Job Description Role Drug and Alcohol Worker (Engagement) Helping End Homelessness Service Swansea Barod Location: Swansea/NPT Barod Base The Wallich Hub Orchard Street, Swansea Hours: 37 Salary: £26,265 per annum Reports to: Barod Team Leader Swansea and HEH Manager. Team Members Reporting to Job Holder: Volunteers and peers Contract: Fixed term until 31st October 2026 The Service The service aims to put people experiencing homelessnes who have the most complex needs in the middle of the picture. Our philosophy is simple. If we can support the individuals who have the most challenging circumstances to remain safely and happily in housing, then we will make significant strides in system change to help reduce the risks of homelessness for everyone. Our Approach 1. Helping People with Multiple Overlapping Unmet Needs (MOUN) - who need support right now (immediate need/ turning off the tap) 2. Putting mechanisms in place to support connectivity across services so that we can evidence the effectiveness of early intervention so multiple needs do not overlap/become 'complex' (evidence for systems change) 3. Changing systems to enable People with MOUN to receive the support they need HOW and WHEN they need (long term systems change). Role Purpose The drug and alcohol workers main objective are to enhance the work currently undertaken by Homelessness Strategy and partnership agencies to provide a multi-agency service focused on addressing the needs of the homelessness cohort of people with complex and multiple needs in the Swansea Bay area. The Engagement Worker roles will provide intensive case management support to people identified as members of the target cohort, which were highlighted by the Swansea. This proposal requests that this service be awarded funding to allow it to become a more visible function within the wider homelessness service provision for people who use substances and are homeless or vulnerably housed. Main Duties and Responsibilities <ul><li>Raise awareness of substance misuse and related issues in communities</li><li>Deliver mobile needle exchange services</li><li>Promote an outreach approach </li><li>Promote services and interventions and provide supported referrals to appropriate services</li><li>Deliver evidence-based and manualised brief interventions in group-work settings and on a one-to-one basis to stance users and concerned others</li><li>Conduct high level assessments including risk assessment</li><li>Deliver harm reduction initiatives including Naloxone training</li><li>Dried Blood Spot Testing Services</li><li>Refer to onto appropriate services</li><li>Devise, with service users and concerned others, individually tailored time-limited support plans, based on a clear assessment of need that assist individuals in building social capital</li><li>Actively influence and support service users and concerned others in co-production and service user involvement in shaping service provision</li><li>Encourage active participation in mutual aid groups including SMART recovery, 12-step fellowship groups (NA/AA) and peer-led recovery hubs and service user groups</li><li>Research, develop and implement online recovery resources </li><li>Promote and encourage service user and concerned other participation in local, regional, and national recovery events</li><li>Research and produce information for publications, leaflets, and web pages</li><li>Mediate on a service users' behalf, for example, by writing letters, making phone calls, or attending meetings and providing supported referrals to related agencies</li><li>Enter data onto the case management system, and use the system effectively to inform work with service users and concerned others</li><li>Take up Barod's arrangements for support and supervision and participate in all relevant internal meetings</li><li>Co-operate with requests from management and administration</li><li>Undertake other reasonable duties as requested, but which may not be specified within the job description</li></ul>Person Specification Ideally all these requirements must be met by the candidate on appointment. However, in certain circumstances a candidate may be appointed who does not meet a particular requirement. This is providing that the shortfall can be made good in a reasonable time, and the candidate brings other skills, knowledge or experience which are valuable to the role and the Organisation. Essential Desirable Qualifications and training Full, current driving licence and use of a vehicle which is insured for business use. Level 3 in Advice and Guidance (or equivalent). Degree in a Health and Social Care related topic (or equivalent). Training in any of the following areas: <ul><li>Safeguarding</li><li>Boundaries</li><li>Substance Awareness</li><li>Harm Reduction</li><li>Safer Injecting</li><li>Psychosocial Interventions </li></ul>Role-related knowledge, experience and skills Time management skills. Literacy and numeracy skills. Excellent IT skills: competency in Microsoft Word, Outlook, Teams, Excel, PowerPoint, Canva and Internet Explorer. Ability to problem solve, work under own initiative and able to work under pressure. Ability to work flexibly as part of a collaborative team. Effective interpersonal and networking skills. Good communication and presentation skills. Ability to adapt to working with people irrespective of their role, background or experience. Commitment to Barod values and mission. Previous experience of working within the substance use sector or similar field. Understanding of substance use treatment pathways. Welsh language speaker. Understanding/knowledge of ACEs and their impact. Experience of a trauma-informed approach.

5 Jobs in Neath, UK