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Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join us at our Swindon service. The successful candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Swindon Salary: £16.89 per hour* Contract Type: Sessional * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>You will be part of our treatment team holding a mixed caseload of service users.</li><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritising skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. Salary Range (pro rata if part time) £16.89/Hr. ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 6/2/2026 Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Louise Ann Crook | <a href="mailto:louise.crook@cgl.org.uk" target="_blank">louise.crook@cgl.org.uk</a> | 07760400137 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

<ul><li>Housing_Officer_1985_-_Job_Description_and_Person_Specification</li></ul>Please apply online via the link provided. Closing date: Sunday 22 February 2026 Interview date: Tuesday 3 and Wednesday 4 March 2026 Starting Salary: £39,152 per annum - subject to satisfactory performance, you will receive an increment on 1 April each year until the top point of the pay scale for the role is reached. Please apply online via Winchester City Council's website. The Role: This is an exciting role within Winchester City Council's Landlord Services team. We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties. In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required. You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve. What You'll Need to Succeed: It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations. The role of the Housing Officer will: <ul><li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li><li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li><li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. </li><li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li><li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li><li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li><li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li><li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. </li><li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li><li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li><li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases. </li><li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. </li><li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required. </li><li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance. </li><li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li><li>Proactively promote, facilitate and support tenant involvement.</li><li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li></ul>Qualification requirements for the role: <ul><li>Professional Diploma in Housing or equivalent through relevant training/experience.</li><li>Current full Driving Licence.</li></ul>We offer an excellent package of benefits including: <ul><li>Hybrid-working (50% in the office, 50% at home - after first 3 weeks in office) </li><li>Employer paid health cash plan </li><li>Salary sacrifice scheme for cars and bikes </li><li>26 days annual leave per year rising to 33 days - dependent on length of service </li><li>13 days additional flexi leave per year (subject to operational requirements) </li><li>Option to buy up to 5 days additional annual leave </li><li>Free parking (during work hours) at any Winchester Park and Ride </li><li>Membership to the Local Government Pension Scheme </li><li>Discounts at a range of major high street brands and the two leisure centres in the district </li><li>Season Ticket loans </li><li>Excellent working environment </li><li>Support for continuous professional development </li></ul>If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day. For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at <a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a> or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at <a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>. Salary range <ul><li>£39,152 - £44,075 per year</li></ul>

Housing Officer 1985

Are you a Building Surveyor with fire remediation expertise looking to make a meaningful impact? Join our Estates Services Team at the University of Oxford and help safeguard one of the world's most iconic and diverse estates. Location: The Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ Salary: £49,119 - £58,265 per annum (with a possible extension to £63,489 per annum) Contract: Full-time, Permanent This is a re-advertisement and previous applicants need not apply. About Us Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. The Estates Services Compliance Team plays a critical role in managing the safety, integrity, and sustainability of over 300 buildings across Oxford's operational, residential, and graduate accommodation estate. Working collaboratively with colleagues in Building Services, Facilities Management, Sustainability, Space Management and more, we ensure that our built environment remains safe, resilient, and fit for the future What We Offer Working at the University of Oxford offers several exclusive benefits, such as: <ul> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li> <li>An excellent contributory pension scheme.</li> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li> </ul>About the Role As our Compliance Surveyor, you will play a pivotal role in ensuring the safety, resilience, and regulatory compliance of our property portfolios in the UK. Working across a diverse range of research, teaching, residential, and heritage buildings, you will lead on the delivery of fire safety, asbestos, environmental and health-and-safety-related projects that directly protect staff, students, and visitors. This is an exciting opportunity for a highly skilled professional who thrives on solving complex building challenges, working autonomously, and making decisions that influence the safety and long-term condition of an internationally important estate. About You <ul> <li>Chartered membership of a relevant construction-related organisation (RICS or CIOB), with extensive experience in project and contractor management</li> <li>Strong knowledge of building regulations, the Building Safety Act 2022 and CDM Regulations (2015)</li> <li>Demonstrable expertise in active and passive fire systems, fire safety legislation, and fire engineering principles</li> <li>Experience delivering complex reactive building fabric repairs in large or modern commercial buildings</li> <li>Excellent organisational skills, with the ability to manage a high-volume workload, prioritise effectively, and communicate clearly with diverse stakeholder</li> </ul>Application Process To apply, please upload: <ul> <li>A covering letter/supporting statement</li> <li>Your CV</li> <li>The details of two referees</li> </ul>The closing date for applications is 12 noon on Friday 13 February 2026. Interviews will take place on 24 and 26 February 2026, and will be held face-to-face. Please note: We are also hiring for a similar role. If this position isn't quite the right fit, you can view that opportunity here: Building Surveyor Contact Person : Adedeji Akinsanya Vacancy ID : 184509 Contact Phone : Closing Date &amp; Time : 13-Feb-2026 12:00 Pay Scale : STANDARD GRADE 8 Contact Email : <a href="mailto:adedeji.akinsanya@admin.ox.ac.uk" target="_blank">adedeji.akinsanya@admin.ox.ac.uk</a> Salary (£) : 49,119 - 58,265 per annum

Compliance Surveyor

Job Title: Tenancy Manager Location: The Meadows, Camberley Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm After successful completion of the probation period, we offer 2 days working from home. About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley HQ, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Housing Needs Triage Officer

Make a Real Difference - Become a Support Worker! Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, we'd love to hear from you! We're on the lookout for a compassionate, proactive, and energetic Support Worker to join our team and deliver person-centred, strengths-based support to our residents. This is more than just a job - it's a chance to be a catalyst for change in someone's life. As a Support Worker, you'll play a vital role in helping our residents take meaningful steps toward independence. You'll work closely with individuals to understand their goals, strengths, and aspirations-supporting them to build confidence and move forward with purpose. Whether it's helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact. You'll manage a caseload of residents, guiding them through referrals, interviews, and assessments with empathy and professionalism. Once they join the service, you'll be their key point of contact-welcoming them, building trust, and delivering tailored support through both one-to-one and group sessions. Every interaction will be focused on outcomes, empowerment, and helping people realise their full potential. What you'll bring <ul><li>Experience working with vulnerable people, ideally with knowledge of homelessness and its effects.</li><li>A solid understanding of housing and benefits advice.</li><li>Confidence in working collaboratively with specialist agencies like mental health teams and youth services.</li><li>A natural ability to build trust, motivate others, and foster meaningful relationships.</li><li>Strong communication skills - you know how to adapt your approach to suit different people and situations.</li><li>Integrity and professionalism, with a clear understanding of boundaries and safeguarding.</li></ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. JD - Support Worker.pdf Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Supported Housing / Care &amp; Support Role Support Worker Locations Swindon Outreach Yearly salary £26,208 Employment type Full-time Car allowance included No Hours per week 40 Expiry date 03 February, 2026

Housing Support Worker (Young People)

<ul><li>JD_Housing_Needs_Triage_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. Salary range <ul><li>£28,598 - £31,023 per year</li></ul>

Housing Options Officer Ref: RNR002929-2 Salary: £33,143 p.a. plus benefits 37 hours per week 1 year Fixed term contract Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Following the implementation of The Homelessness Reduction Act it is an exciting time to work within our Housing Options team. If you are an energetic and enthusiastic person that embraces change positively and wishes to make a difference to people's lives and have a positive impact, then we want to hear from you. You must be an excellent team player who can work in a high-pressured, constantly changing environment, and conduct yourself with professionalism and empathy. Your next role You will interview and case manage people in housing need, giving high quality advice and assistance and dealing tactfully and sympathetically with applicants in frequently stressful circumstances. As a Housing Options Officer, you will also ensure that customers are aware of their legal rights and liaise with housing providers and other agencies, including Citizen's Advice, The Courts, Police and Probation and Social Services to find positive outcomes for your customers. This post provides an excellent opportunity to work alongside dedicated officers providing housing advice and assistance to customers who are experiencing or are at risk of domestic abuse. Knowledge of housing law and homelessness legislation would be beneficial but not essential as full training will be provided. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). You will be subject to an enhanced Disclosure and Barring Service Check Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. Previous applicants need not apply. For further information about the role, please contact Vikki Castle, Housing Options Manager, at <a href="mailto:vcastle@swindon.gov.uk" target="_blank">vcastle@swindon.gov.uk</a> Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application, please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 9 February 2026 Interview date: TBC

Housing Options Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oakingham Place development based in Wokingham, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. #LI-JS1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

12 months fixed term We're looking for an experienced and motivated individual to lead our Homeless Prevention Team for families. This is a key role in delivering high-quality advice and support to families facing housing challenges, ensuring effective prevention and relief of homelessness in line with the Homelessness Reduction Act 2017. You'll manage a team of officers, oversee complex casework, and work closely with internal and external partners to develop tailored housing solutions. This is an opportunity to make a real difference to vulnerable families while shaping the future of homelessness prevention services. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role You'll take responsibility for the day-to-day supervision of the Homeless Prevention Families Team, ensuring high standards of service delivery and compliance with statutory duties. Key responsibilities include: <ul> <li> Leading and motivating the team to deliver customer-focused outcomes. </li> <li> Providing detailed guidance on complex issues such as security of tenure, welfare rights, landlord harassment, and illegal eviction. </li> <li> Developing and maintaining a toolkit of prevention and relief options for families. </li> <li> Monitoring performance against targets and implementing action plans to address service challenges. </li> <li> Authorising placements into temporary accommodation and ensuring move-on plans are in place. </li> <li> Chairing multi-agency meetings and case conferences for complex cases. </li> <li> Leading on service development, policy implementation, and contributing to the Council's Homelessness Strategy. </li> </ul> About you You'll be passionate about preventing homelessness and have the ability to lead a busy team in a challenging environment. You'll combine strong leadership skills with a thorough understanding of housing legislation and best practice. We're looking for someone who has: <ul> <li> In-depth knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. </li> <li> Experience of managing staff and delivering frontline housing services. </li> <li> Ability to interpret complex regulations and communicate advice clearly. </li> <li> Strong organisational skills and the ability to prioritise in a pressurised environment. </li> <li> Experience of working in partnership with multiple agencies and chairing case conferences. </li> <li> IT literacy and confidence in using systems for case recording and reporting. </li> </ul> You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> </ul> To arrange a confidential discussion on this position please contact Kasana Shallow - <a href="mailto:kasana.shallow@reading.gov.uk" target="_blank">kasana.shallow@reading.gov.uk</a> Closing Date: Sunday 1st February 2026 Interview Date: To be confirmed Interview Process: To be confirmed

Homelessness Prevention Team Leader

Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry. An exciting opportunity has arisen for a Tenancy Co-ordinator to join our team in Abingdon. Main Purpose of the Job To be responsible for all administrative aspects of the letting process. Key responsibilities: <ul> <li>Process tenancy applications and produce all tenancy agreements and associated paperwork ensuring a high degree of accuracy</li> <li>Plan and process tenancy renewals</li> <li>Monitor and progress references as required</li> <li>Liaise with colleagues, clients and tenants when required</li> <li>Provide administrative support to the letting and property management teams when required</li> <li>Coordinate and participate in meetings with the letting and property management teams</li> <li>Negotiate tenancy renewals with landlords and tenants</li> <li>Assist in the collection of funds for all first accounts, invoices, rent and adhoc payments from landlords and tenants</li> <li>Handle changes to tenancy agreements</li> <li>Register new deposits for protection and administer deposit refunds</li> <li>Assisting office teams with all aspects of compliance</li> </ul>Skills and Experience Required: <ul> <li>Minimum two years administrative experience in similar industry or legal background</li> <li>Excellent attention to detail</li> <li>High levels of accuracy and a keen eye for detail</li> <li>Proven planning and organisational skills</li> <li>Ability to communicate effectively with people at all levels</li> <li>Excellent written and verbal communication skills</li> <li>Ability to demonstrate initiative and self-motivation</li> <li>A positive &amp; 'can-do' attitude</li> <li>Clean manual driving licence</li> </ul>Benefits: <ul> <li>Competitive salary package</li> <li>Comprehensive induction and training programme</li> <li>Opportunities for career progression</li> <li>Work from home scheme</li> <li>Industry recognised training support</li> <li>Professional qualification</li> <li>Long service awards</li> <li>Sabbatical available (after 10 years service)</li> <li>Employee assistance programme</li> <li>Internal referral opportunities</li> <li>Great work life balance</li> </ul> If this sounds like the role for you please apply or for further information visit our website. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EA06501

Tenancy Coordinator

The Vacancy FULL TIME - 37hrs Shifts in a rota basis. Weekends on a 1 in 3 basis. Shift patterns include but not exclusive to - 06:45 - 14:15 11:30 - 20:30 Lone working is part of this role TWO1163703 - Homeless Recovery Worker Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>You will carry out ad hoc housekeeping tasks where required</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy FULL TIME - 37hrs Shift pattern on a rota basis. To include 1 in 3 weekends. Shifts include: 06:45 - 14:15 11:30 - 20:30 TWO1163694 - Homeless Recovery Worker Assistant JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of educations and discovery. We are currently looking for an Assistant House Manager to join our House Team. Position responsibilities include but are not limited to: <ul> <li>Manage and co-ordinate the day-to-day house operations.</li> <li>Check Booking Sheets for confirmed and unconfirmed lunch and dinner shift to ensure all guest requests are met.</li> <li>Ensure house and bars are set-up and closed to the required standard.</li> <li>Inspect any deliveries to ensure stock is present, correct and undamaged.</li> <li>Interact with guests to obtain feedback on product quality and service levels. </li> <li>Respond to and handle guest problems and complaints. </li> <li>Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.</li> <li>Train, nurture and inspire the team by being positive and forward thinking.</li> <li>Hosting informative shift briefings and menu meetings.</li></ul>Benefits: Salary £35,227.50 PA <ul> <li>Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours) after probation is passed</li> </ul> <ul> <li>Increased holiday allowance</li> </ul> <ul> <li>Vitality healthcare cover</li> </ul> <ul> <li>Employee assistance programme</li> </ul> <ul> <li>Life assurance scheme (from day one, covering up to 2x your annual salary)</li> </ul> <ul> <li>50% F&amp;B discount when dining in our restaurants</li> </ul> <ul> <li>Company sick pay</li> </ul> <ul> <li>Enhanced maternity pay</li> </ul> <ul> <li>Enhanced paternity pay</li> </ul> <ul> <li>Recruit a Friend bonus (£1000)</li> </ul> <ul> <li>Monthly employee recognition scheme</li> </ul> <ul> <li>Annual employee parties</li> </ul> <ul> <li>Free staff meals</li> </ul> <ul> <li>Daily briefings with the team, including food tasting - opportunities to work with the Home Farm</li> </ul> <ul> <li>50% discount on Wildsmith Skin products</li> </ul> <ul> <li>Heckfield Plus - online discounts</li> </ul> <ul> <li>New baby gift</li> </ul> <ul> <li>Christmas gift</li> </ul>At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.

Assistant House Manager

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Homeless Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday to Friday Department - Adult Service Delivery Location - Oxfordshire - Hybrid working with regular visits to client accommodation What You'll Be Doing: Response are recruiting for a Homeless Support Worker within Adult Services, Settled Oxfordshire, to help people who have had experiences of street homelessness, and repeated placements within supported and crisis housing services to sustain their own tenancy, live independently, and move-on into mainstream accommodation. Working closely in partnership with a range of other providers, both voluntary and statutory, you will have the support and guidance of the Service Manager to provide a housing management, support and move-on service to a small group of vulnerable people who have recently experienced homelessness. The accommodation will be located within Oxford City and throughout the County. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: <ul> <li>To provide an intensive support and housing management service to a caseload of 9 or 10 clients through proactive floating support.</li> <li>To ensure that each client has a comprehensive support plan with achievable goals and outcomes and a robust risk assessment and that both documents will be updated regularly with input of client and other professionals delivering support interventions. </li> <li>To provide person centred support to the clients and recognise that they are experts by experience. </li> <li>To work with each successful referral to identify interventions that will allow the client to move into the accommodation, sustain their home, and identify and plan for the factors/ challenges that might destabilise their tenancy.</li> <li>Supporting clients with benefit applications, affordability assessments and repayment plans.</li> <li>To conduct regular visit to the accommodation and support the clients with practical skills such as budgeting, cleaning, etc</li> <li>To ensure that the clients will engage with agencies providing support with addressing needs such as substance misuse, offending, accessing education, employment and training. </li> <li>To ensure that clients are encouraged to engage in meaningful activities. </li> <li>To ensure that the properties are safe and compliant with Health and Safety regulations </li> <li>To ensure that internal and external stakeholders and partnership agencies are informed about progress of each client. </li> <li>Provide a housing management service for the clients, including dealing with rent arrears, managing anti-social behaviour, dealing with other breaches of the tenancy agreement, serving notices and reporting and ordering any repairs.</li> <li>Be aware of early signs of abuse, potential safeguarding and ensure that reporting procedures are followed when Safeguarding is triggered. </li> <li>To provide regular reports on the progress of each case.</li> <li>To support the client with understanding their move on options and create a realistic move on plan for each client including increasing living skills, preparing for and finding work, move on, budgeting, substance misuse and much more.</li></ul>The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: <ul> <li>GCSE's in English and Maths (or equivalent) A commitment to undertake continual personal development</li> <li>Solid understanding of homelessness and issues connected to it. </li> <li>Ability to effectively engage with clients and provide non judgmental support and advice.</li> <li>Good Communication Skills, written, verbal &amp; listening.</li> <li>Safeguarding. </li> <li>Understanding on complex trauma and personality disorder. </li> <li>Working with clients with history of homelessness, substance use, offending, challenging behaviour. </li> <li>Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour.</li> <li>Ability to engage with and build appropriate working relationships.</li></ul>What We Offer: <ul> <li>33 days annual leave (inclusive of bank holidays) </li> <li>Blue Light card and other discounted shopping</li> <li>Employee Assistance Plan - with access to free counselling </li> <li>Cycle to Work Scheme (after probation)</li> <li>Enhanced family friendly leave</li> <li>Flexible and agile working opportunities (role dependent) </li> <li>Professional qualification sponsorship and study leave </li> <li>£500 refer a friend bonus scheme </li> <li>Optional health cash care plan with money off prescriptions and treatments</li> <li>Wellbeing hub and mental wellbeing support app - approved by NHS</li> <li>Free flu jabs</li> <li>Free DBS application</li></ul>If this Homeless Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 18/02/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Homeless Support Worker

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Supported Housing Catering Assistant - £25,325 - £27,378 per annum pro rata to £17,795 - £19,238 (Salaries vary depending on experiences) Hours - 26 hours per week (Flexible Working Pattern - Alternate Weekends and Occasional Bank Holidays) Service - Rowan House, Littlemore, Oxford What You'll Be Doing: Response is looking for an enthusiastic, friendly and approachable person to join the Rowan House team. Rowan House is home to 25 residents with acute mental health needs. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. Our clients are with Response to gain skills in living independently, while also focussing on improving their mental health. Responses aim is to enhance "co-production working" between staff and residents so we work together to develop Responses activities and services. Our clients really appreciate the passion from our Staff too: "The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years." Client in Adult Services. We want you to support us to support our clients in looking after their physical health and wellbeing through diet and nutrition. Overall job responsibility: <ul> <li>Provide staple meals for residents.</li> <li>Work with the support team to engage with residents around their physical health and wellbeing of diet and nutrition.</li> <li>Oversee the daily running of the in-house catering provided by Apetito including heating and serving of Apetito meals on a daily basis.</li> <li>Oversee the daily preparation of lunch and supper meals including meals not provided by Apetito on a daily basis.</li> <li>Ensure the residents have a person-centred approach with regards to their meal choices and that their dietary needs are taken into consideration when planning menus.</li> <li>Assist management with the menu planning and ordering process for food deliveries.</li> <li>Keep a clean and tidy work environment to comply with food and hygiene safety regulations.</li> <li>Support residents who wish to volunteer kitchen duties in accordance with their care plans, risk assessments and food safety guidance.</li></ul>The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you can: <ul> <li>Build relationships and be friendly, compassionate, respectful, patient and empathetic towards others.</li> <li>Basic Food Hygiene knowledge. Willingness to work towards Level 2 if not already obtained.</li> <li>Care for others and support them in challenging times. Perhaps you have done this in your personal life for friends or family. </li> <li>Work calmly and methodically, with organisational, written and verbal skills.</li> <li>Have respect for difference and diversity.</li> <li>Use IT, with a basic knowledge of Word and Outlook.</li></ul>If you feel you would be an ideal candidate but don't have all the essential criteria, we would still like to hear from you. What We Offer: <ul> <li>25 days annual leave pro rata and standard bank and public holidays.</li> <li>Blue Light card and other discounted shopping</li> <li>Employee Assistant Plan - with access to free counselling </li> <li>Cycle to Work Scheme </li> <li>Enhanced family friendly leave</li> <li>Professional qualification sponsorship and study leave </li> <li>£500 refer a friend bonus scheme </li> <li>Optional health cash care plan with money off prescriptions and treatments</li> <li>Wellbeing hub and mental wellbeing support app - approved by NHS</li> <li>Free flu jabs</li> <li>Free DBS application</li></ul>You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients If this Supported Housing Catering Assistant position sounds like the role for you then we would love to hear from you! Please apply today as this vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 02/02/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK - Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Supported Housing Catering Assistant

The Vacancy Resident Liaison Officer - WPS Location: Swindon Division: Planned Maintenance Salary: Competitive Experience in Retrofit Required We have an exciting opportunity for a Resident Liaison Officer to join our team at WPS, working within our Planned Maintenance division. You'll cover the Swindon area, supporting residents on Social Housing Decarbonisation Fund retrofit projects, which include: • Scaffolding • Window &amp; Curtain Wall Replacements • Brickwork &amp; Concrete Repair • External Wall Insulation (EWI) ...and more! Key Responsibilities: • Set up, manage, and deliver the Tenant/Customer/Resident Liaison Service across multiple retrofit sites. • Attend regular client and tenant meetings to ensure the highest level of customer service. • Ensure a consistent and professional approach to customer care throughout retrofit works. • Act as a point of escalation for tenant complaints and manage the resolution process. • Maintain and update the on-site database to reflect ongoing retrofit activities. Requirements: • Proven experience as a Resident Liaison Officer, specifically within retrofit and planned maintenance programmes. • Strong knowledge of internal and external works related to retrofit projects. • Excellent communication, customer service, and IT skills. • Full UK Driving Licence with access to a vehicle. What We're Looking For: A confident and empathetic communicator who thrives in a resident-facing role. You'll be organised, proactive, and passionate about delivering excellent service throughout retrofit and maintenance projects. Ready to make a real impact in your community? Apply now and join a team that values care, quality, and collaboration! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Job title: Neighbourhood Manager Location: Hybrid / Oxford Salary: £17,400.00 Working hours: 17.5 hours per week Contract: 11 months fixed term contract DBS Level: This role requires a Standard DBS check. Driving license and own car essential About A2Dominion We are a UK housing association committed to a new vision - providing homespeople love to live in. With over 38,000 homes in management across Londonand southern England, we provide a wide range of homes for social, affordable,and private rent, specialist services, as well ashomesfor sale and shared ownership. Role overview Are you ready to make a real impact in the heart of vibrant communities? As aNeighbourhood Manager at A2Dominion, no two days will ever be the same. You'll be the face of the company,directly shaping the lives of residents by providing the support, care andattention that make their communities thrive! You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations.From conducting estate inspections and managing building safety, to handlingtendency issues like Noise Complaints and safeguarding, you'll be at theforefront of creating vibrant, thriving communities. If you're passionate about making a difference, building strong relationships,and driving high-quality service, this is your opportunity to help shape thefuture of our communities! Key responsibilities: * Conduct estate, scheme, and property inspections to maintain high standardsof safety and cleanliness. * Support residents with tenancy management issues such as noise complaints,disputes, and safeguarding concerns. * Work closely with internal departments and external partners to addressbuilding maintenance and safety. * Engage with residents through regular communication, ensuring their concernsare heard and acted upon. * Provide tailored support to vulnerable individuals and families, ensuringtheir needs are met. * Gather feedback from residents to continually improve services and ensuresatisfaction. * Represent the company in external meetings, attend court proceedings, andsupport residents through various issues. About you: * Driving license and own car essential * You really care about making a difference and want to help people feel safeand supported in their homes. * You've got some experience in housing, or, you're keen to learn aboutbuilding safety, fire safety, and tenancy issues. * You understand how important it is to look out for people especially thosewho might be vulnerable, and you want to be someone our residents can trust andturn to when they need help. * Experience dealing with tenancy matters, like noise or neighbour concerns,and you're either familiar with housing policies and regulations or open tolearning as you go. You enjoy solving problems and can explain things clearly,in a way that makes sense to everyone. * Confident using tools like Outlook, Word, and Excel, and you pick up newsystems quickly. You also pay attention to detail, especially when it comes tokeeping information accurate and up to date. * You're comfortable working in a fast-paced environment, where priorities canchange quickly, and you're able to stay organised while juggling multiple tasksat once. This role is a chance to use your people skills and practical know howto make a real impact helping our customers feel valued, supported, and proudof where they live. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days' holiday pro rata (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annualallowance of up to £300 to use towards health and lifestyle benefits for bothyou and your family. Diversity &amp; Inclusion We're proud to be a Disability Confident Employer and welcome applications frompeople of all backgrounds. Our recruitment process is inclusive and accessible,and we guarantee an interview to disabled applicants who meet the minimumcriteria. Reasonable adjustments are available throughout the process - justcontact our Resourcing Team at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> We know some people hesitate to apply if they don't meet every requirement. Ifthat's you, we encourage you to apply if your skills and experience align -please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are afamily-friendly employer. Everyone belongs here. Join us and help make alasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness <a href="mailto:-Hollie.Furness@a2dominion.co.uk" target="_blank">-Hollie.Furness@a2dominion.co.uk</a>

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