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Job Introduction Job Title: Housing Assistant Salary: £23,000.00 Contract: Permanent Location: Homebased North West - Home Worker 2 Weekly Hours: 35 So.... What is this role exactly? Are you driven to achieve results and great outcomes; do you work at pace on your own or within a team? Are you looking to be part of an amazing organisation like Your Housing Group and join #TEAMYHG to provide a brilliant customer experience? If this is you, and you have knowledge or experience within Social Housing Choice Based Lettings Portals and general administration duties, we would love to hear from you! This is an exciting opportunity for a Permanent Housing Assistant to join our Region 1 Housing Management Team, which covers the Liverpool, Halton and Sefton area. The successful post holder will be performance driven, with the ability to manage your own workload and meet targets. Travel is required to our Head Office, Youggle House for meetings and training, and to occasionally cover our team office in Sefton Park Hub in Liverpool. What will my working week look like? Reporting to the Assistant Regional Manager, you will provide advice and guidance to housing applications on Choice based lettings for Property Pool Plus , with responsibility for processing invoices and raising purchase orders. You will also work with the housing management team to ensure gas safety checks are booked in with our customers. You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses when needed. Realistically, you will be required to visit our Head Office approximately once a month. What will I be responsible for doing? You will be foremost responsible for providing the Regional Housing Management Team with an efficient and effective administration service. This relates to providing access for gas Safety Checks and the management of Choice Based Lettings Portal Property Pool Plus. You will be able to Manage your own time against a list of tasks with varying deadlines and priorities whilst maintaining accurate records. You will also be passionate for handling customer and stakeholder enquiries through to resolution. And what would make me stand out from the crowd? To be a successful as Housing Assistant here at YHG, you will have experience in; • Processing housing applications for choice-based lettings schemes administered by the Group, ensuring applications, queries and reviews are timely processed. • Support the Group's Regional Housing Management Team and Compliance Team, through all available contacts proactively contacting customers requiring access for gas safety checks, minimising the requirement for Tenancy Management Officers to complete gas access home visits. • Process purchase orders, invoices and sundry payments in line with the Group Operational Standing Orders (OSO's) and required timescales. • Complete landlord reference checks for existing and former customers. • Administer and maintain the Group's management move and tenancy transfer list. • Administer and complete low level tenancy changes e.g. name changes. • Complete ad-hoc administration tasks on behalf of the Regional Housing team. • Identify and report any issues/breaches, in relation to Health and Safety. • Adhere to safeguarding policy and procedure; where appropriate refer customers at risk to relevant and appropriate Agencies/Local Authority. • Support the wider Regional Team to meet team objectives and Key Performance Indicators. • Undertake additional duties appropriate to the role and/or grade Ideally you will have; Strong organisational skills with the ability to effectively prioritise a busy and reactive workload. Positive attitude with a flexible and adaptable approach. This role is really suited to someone who likes to work at pace, is organised and performance driven, always wanting to provide a great customer experience. This role also offers genuine progression opportunities where many post-holders in this role have gone onto other areas of the business such as Allocations and Lettings Offers and Tenancy Management Officers. If you feel this could be the right role for you, we would love to hear from you! For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £23,000.00 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work Closing Date: 23rd July 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Housing Assistant

The Vacancy Do you have experience in an administrative role and strong IT skills? Are you a team player with experience dealing with customers? Our Housing Administrator role may be the role for you. We are looking for a motivated, enthusiastic Housing Administrator to join our Business Support Team in supporting the work of our Homes and Wellbeing department. Did you know NCHA was officially ranked as one of the UK's best places to work? This year, we were officially ranked as the 41st UK's Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work. The Role Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work and enjoy a challenge. This role involves working closely with internal and external colleagues to achieve and maintain high standards. Your main duties include but are not limited to: <ul> <li>Maintaining two inboxes</li> <li>Placing orders for Homes &amp; Wellbeing</li> <li>Dealing with a variety of enquiries regarding utility bills</li> <li>Coding invoices for authorisation</li> <li>Maintaining and applying for TV licences, Health &amp; Safety returns, Housing Benefit letters, and more</li></ul>Please refer to the role profile for a more information. "The best thing about NCHA are the people you are working with, they are all really friendly and passionate about supporting people in our communities. It is great to see the work you do being put to use to help people live better lives." - Current colleague What we are looking for Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service. This could be the perfect role for you if you're someone who: <ul> <li>Has the ability to work well under pressure and can successfully manage and prioritise a varied workload</li> <li>Enjoys a challenge and embraces change</li> <li>Enjoy working with numbers - a lot of the work is financial administration</li> <li>Takes pride and ownership of their work, ensuring it is of a high standard</li> <li>Wants to get stuck in and work closely within a great team of colleagues</li></ul>Please note you will be required to complete a work-related test as part of this recruitment process. Working Hours Monday to Friday, 9.00am - 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton. USEFUL TOP TIPS: <ol> <li>You will need to attach a CV in order to apply for this role.</li> <li>All correspondence will be via your registered email address.</li> <li>View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable!</li> <li>For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation!</li></ol> To apply, Click the Apply Now button at the top of this page. We look forward to receiving your application! NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce. The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Housing Administrator

INTERNAL ONLY VACANCY This vacancy is only available to employees of L&amp;Q and its subsidiaries. Any applications received from external candidates will not be progressed. If anything, in regards to your sensitive information has changed, please ensure you update this on your iPal account. This supports us in monitoring and improving our diversity and representation across the business. Title: New Homes Coordinator Contracts: 12months Fixed Term Contract, Full-Time Hours: 37.5 hours per week (8:30 AM to 5 PM) Reporting Office: Stratford, London (Must be flexible to travel to sites across London and Counties ) Persona: Agile (20% - 40% Office Based) Salary: £32,007 - £35,388 pa (plus ECU payment of £1,300*) Depending on experience Closing date for completed applications: 17 th July 2025 at 11:59pm Interviews will tentatively be held on 24 th July 2025. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated <ul> <li> Do you enjoy helping people? </li> <li> Are you prepared to go the extra mile to ensure our customers get a great service? </li> <li> Are you able to travel across London and Counties? </li> </ul>If so, you could be the person we are looking for. As a New Homes Coordinator,you will play a key role in delivering high standard home demonstrations for all new build residents upon occupation as part of an efficient customer focussed Aftercare service. This is a fantastic opportunity for someone who enjoys a customer facing role and varied workload, no two days will be the same! This is a fast-paced role and would suit someone who is organised and has a clear and determined approach to problem solving. You will need to have excellent customer service and be able to build strong working relationships with internal and external stakeholders. Your Impact in the Role : <ul> <li> Have an understand of new build defects and be able to diagnose &amp; report to Customer Care/Contractors </li> <li> Work closely with various departments including Sales, Customer Care &amp; Development to ensure our new build properties are to the highest standard before customers move in. </li> <li> You will visit our new developments and work with contractors to fully understand all equipment/ systems installed in our new build homes to ensure you provide informative home demonstrations to customers. </li> <li> Provide first class advice &amp; support to customers while they settle into their new homes, ensuring that all customers throughout our London and Counties developments have received a home demonstration. </li> <li> Manage assigned schemes ensuring customer satisfaction KPIs are met. </li> <li> Be vigilant to any trends regarding defects and inform the New Homes Manager. </li> </ul> What You'll Bring : To excel in this role, you'll need: <ul> <li> A strong &amp; demonstrable commitment to great customer service </li> <li> Excellent verbal, written communication, and presentation skills </li> <li> Ability to convey complex instructions in a clear &amp; concise manner. </li> <li> Punctual and well organised, with the ability to meet deadlines. </li> <li> Ability to build and maintain strong working relationships with internal and external stakeholders. </li> <li> Strong team work ethic with a flexible and cooperative approach to work. </li> <li> Ability to work effectively within a team and independently - there are elements of lone working within the role </li> </ul>If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives, then this could be your next role! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us!

New Homes Coordinator

About The Role Fareham Borough Council is offering an exciting opportunity to join the Fareham Housing Team as a Neighbourhood Housing Officer. We make a great effort being accessible to our tenants, being out and about in our neighbourhoods and in this role you will be responsible for delivering a high-quality neighbourhood management service to our tenants. Your primary focus will be supporting residents in their tenancies, which involves providing advice and practical assistance and ensuring that all residents live in a safe and well-managed environment. You will also be expected to handle disputes between neighbours, resolve issues that arise within the community, and take appropriate action in complex or sensitive situations. Addressing rent arrears will be part of your duties, including taking cases to court when necessary. You will be responsible for maintaining the health and safety of tenants and ensuring that appropriate external agencies are involved when additional support is required. About You We are looking for someone who is proactive, resilient, committed to delivering excellent customer service and can take initiative when faced with unexpected challenges. Your ability to make fair and consistent decisions under pressure will be key to your success. Strong communication skills are essential, as you will be dealing with a wide range of people and potentially difficult or sensitive situations. This is a busy and varied role that requires you to be highly organised and adaptable. You should be someone who is calm under pressure and capable of building trust with tenants through empathy and professionalism. In this role, you'll need to balance the needs of individuals with the requirements of tenancy agreements and council policies, so a fair but firm approach is important. Flexibility, sound judgment, and the ability to work both independently and collaboratively are also vital. A full driving licence is essential, as the role will require travel throughout the borough on a frequent basis. Interviews are scheduled to place on the 5th August 2025. For an informal discussion please contact Abi Travers on 01329 824725 About Us We take pride in receiving feedback from others who say we are a friendly and professional organisation. By working for us you will become part of the team and will play your part in serving our community. You would be joining one of the most forward-looking borough councils in the South East, a happy team and a well-managed Council. We offer a great pension scheme, authorised parking, tech schemes and a car lease scheme to name a few of the benefits of working for us. We encourage our employees to make a valuable contribution to the work of the Council by having a trusting and open culture, where ideas are actively sought. We also recognise the value of a highly motivated and engaged workforce. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. Fareham Borough Council is committed to being a disability inclusive employer and in order to support this commitment we are proud to be part of the Government's Disability Confident scheme demonstrating that we will provide a fair and equal route to employment with the Council. Being part of the scheme means we proactively seek to address inequality for those with disabilities by challenging attitudes towards disability, increasing understanding of disability and removing barriers to disabled people and those with long-term health conditions.

Neighbourhood Housing Officer

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Building Safety Manager London (Office and Site Based) £62,919 - £66,231 per year plus Company car or car allowance 35 hours per week We have an opportunity for a Building Safety Manager to join our team, based in London. The main purpose of this role is to manage the Building Safety function across allocated high risk properties within the Sanctuary property portfolio, ensuring full and auditable compliance. The role is primarily focused on buildings in scope of the Building Safety Act. This includes social housing and student flats in Zone 1-2 of London and surrounding areas. The role of Building Safety Manager will include: <ul><li>Lead on the production, updating and submitting of the safety case report. This will include understanding how the building is constructed, to ensure that they are suitably designed and maintained to ensure resident safety</li><li>Identify, monitor and assess building safety risks in the building, including by working with internal fire and compliance teams</li><li>Working directly with residents, as well as those helping to keep them safe, such as on site staff and Housing Officers</li><li>Contribute to the development of policies, procedures and technical guidance notes</li></ul>Skills and experiences: <ul><li>Level 4 or above in a relevant qualification, such as fire safety, construction, or surveying</li><li>Level 6 Diploma in Building Safety Management, or willing to work towards</li><li>Experience of risk management</li><li>Able to apply pragmatic approaches in resolving issues, and understanding legislation ensuring the safety of residents</li><li>Willing to ask questions and understand the unknown</li><li>Excellent customer and staff engagement</li><li>This role will involve driving on company business. To drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans</li><li>Employee discounts</li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£62,919 per annum (rising to £66,231 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 23 July 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you <a href="mailto:-corporate.recruitment@sanctuary.co.uk" target="_blank">-corporate.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Building Safety Manager

Location: Haywards Heath - Burns House / Hybrid Salary: £36,230 - £42,177 per annum pro rata Hours: 36 hours per week Contract Type: 6 month fixed term contact - secondment We're one of LinkedIn's Top Companies 2024 This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We are on the lookout for customer-focused Neighbourhood Response Officers to join us at our Haywards Heath office. You'll be allocated a neighbourhood in our Sussex Region where you will focus on working with the local community, from time to time you'll support the wider team in delivering services across Sussex. You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered. Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented. If this sounds like an opportunity for you then please review the full role profile before applying - Neighbourhood Response Officer Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here Closing Date: Wednesday 23rd July 2025 at midnight. This is a hybrid role with a base location at our offices in Haywards Heath. Candidates will be expected to work from the office at least one day per week. Applicants must have access to a vehicle as must be able to travel across the Sussex region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

We are excited to announce that we are recruiting fora Neighbourhood Officer. This is a fantastic opportunity where you will be managing properties in various areas within Salford. you will be responsible for a designated patch. Our team works flexibly, and patches are reviewed and adjusted as new colleagues join to ensure workloads remain balanced. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Starting salary of £31,166 per annum </li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). </li> <li>Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li> Attractive pension schemes - including Local Government Pension Scheme (LGPS)</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG2

Neighbourhood Officer

Trainee Housing Support Officer - Customer Access Team 1 x 12 month Fixed Term Vacancy (Secondment available to internal staff if approved) Based at The Woolwich Centre We have an exciting opportunity within our Housing Inclusion Service, for people looking to start their career in housing. The Royal Borough of Greenwich has high levels of housing need, we aim to prevent homelessness wherever possible, by exploring the different housing options available to those at risk of homelessness. Based at The Woolwich Centre, you will work as part of a dedicated team providing the first point of contact for our customers, either in person, over the phone or via email. The successful candidate will be passionate about delivering a first-class customer service experience and need to be committed to providing a high quality of customer care at all times. You will need to be confident working in a fast-paced and demanding environment, be well organised, focused, and able to remain calm and professional under pressure. You should have good knowledge of relevant housing legislation, the ability to work well with partner agencies, and have excellent written and oral communication skills. You should also have the ability to make full use of various IT programs and systems. The job description and person specification are attached, for further information. For an informal discussion about this opportunity, please contactVicky Honey; <a href="mailto:Vicky.Honey@royalgreenwich.gov.uk" target="_blank">Vicky.Honey@royalgreenwich.gov.uk</a> 020 8921 8670 If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. DBS: This role requires a Basic DBS. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Trainee Housing Support Officer

CLOSING DATE: Tuesday 22nd July 2025 Job Title: Homeless Prevention Worker Reports to: Homeless Prevention Coordinator Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: Full Time (37.5 hours per week) Key Responsibilities: ASSESSMENT/SUPPORT <ul> <li>To provide good quality information, advice &amp; signposting where required</li> </ul><ul> <li>To process and triage referrals - agency and self-referrals via telephone, electronic and walk-ins.</li> </ul><ul> <li>To undertake comprehensive and detailed assessments of housing and support needs and risks, to ensure the prevention of homelessness, where safe to do so.</li> </ul><ul> <li>To undertake investigations into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> </ul><ul> <li>To ensure relevant background checks are undertaken to assist in the development of a robust risk management plan.</li> </ul><ul> <li>To ensure the proper process is followed to obtain GDPR, Declaration &amp; Consent from young people</li> </ul><ul> <li>To maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times.</li> </ul><ul> <li>To provide high quality homelessness and housing options to young people, ensuring that their needs are met and expectations managed.</li> </ul><ul> <li>To make and issue decisions in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.</li> </ul><ul> <li>To present cases where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.</li> </ul><ul> <li>To manage a case load of young people through the prevention and/or relief pathways.</li> </ul><ul> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies.</li> </ul><ul> <li>To provide a holistic multi agency response to young people's housing and support needs.</li> </ul><ul> <li>To develop and maintain detailed Personalized Housing Plans (PHP) to ensure young people are:</li> </ul><ul> <li>referred on and signposted appropriately to relevant services e.g. Floating Support, specialist agencies</li> </ul><ul> <li>engaging with the actions of their PHP</li> </ul><ul> <li>provided with the relevant support (56 day duty), leading to the prevention or relief of homelessness</li> </ul><ul> <li>To operate within a duty system at the Youth Hub.</li> </ul>HOME VISIT &amp; MEDIATION <ul> <li>To undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness incl. initial meetings and family sessions.</li> <li>To utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all.</li> <li>To undertake home visits and accompany young people to appointments, where appropriate.</li> <li>To plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> </ul>ADVOCACY <ul> <li>To promote young people's comprehension of assessment and application processes, ensuring that they are supported to fully understand their rights, decision outcomes and the decision review process.</li> </ul><ul> <li>To advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services</li> </ul>To utilise legal advice services to effectively advocate on a young person's behalf. QUALIFICATIONS Essential: <ul> <li>GCSE English and Maths - C Grade and above or equivalent</li> </ul>Desirable: <ul> <li>NVQ 3 Advice &amp; Guidance, Health &amp; Social Care or equivalent or working towards Youth Work, Social Work or equivalent</li> <li>Housing qualification</li> </ul>ROLE EXPERIENCE Essential: <ul> <li>Working with young people in the following settings/Types of work - Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.</li> <li>Delivering frontline triage or assessment service</li> </ul>Desirable: <ul> <li>Working with volunteers/students</li> </ul>KNOWLEDGE: Essential: <ul> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Housing Legislation; i.e. Housing Act and Homelessness Reduction Act</li> <li>Knowledge of Children's Act i.e. Section 17, 20 and 47</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice</li> </ul>Desirable: <ul> <li>Knowledge of Social Skills/Job Training Skills</li> <li>Ability to work with figures</li> <li>Ability to maintain and improve standards</li> </ul>Locations Coventry

Homeless Prevention Worker - Coventry

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Sydney Grange in Failsworth. These lovely independent living apartments for the over 60s are set in a convenient location within this thriving town, boasting views over the Rochdale Canal. Hours: 35 hours per week Monday to Friday. We can be flexible around school hours. Salary: £24,333.93 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre, autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive or disappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to the patient, responsible clinicians, community teams and line manager. Person specification Education &amp; Qualifications Essential criteria <ul><li>NVQ Level 3 or equivalent</li></ul>Experience Essential criteria <ul><li>Experience of supporting those with severe and enduring mental health conditions.</li><li>Work within the current housing and benefits systems</li></ul>Desirable criteria <ul><li>Experience of local systems specific to those under care of CPFT services.</li><li>Lived experience of mental health condition.</li></ul>Knowledge &amp; Understanding Essential criteria <ul><li>A clear communicator, supporting patients to express their wishes and needs</li><li>Build positive working relationships with a wider range of internal and external agencies</li><li>Understanding of current housing and benefits system</li><li>Understanding of Mental Capacity Act (MCA)</li><li>Understanding of principles of safeguarding</li><li>Knowledge of private and public sector housing options</li><li>Proven IT skills and good time management skills</li><li>Knowledge of local and national policies and procedures impacting housing provision.</li></ul>Desirable criteria <ul><li>Previous knowledge of mental health care provision</li><li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li></ul>Personal Qualities Essential criteria <ul><li>Manage working in a highspeed, emotive environment</li><li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li><li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li><li>Use supervision appropriately to support continuing professional and service development</li><li>Ability to maintain a professional, empathetic, and pragmatic attitude</li></ul>Other Essential criteria <ul><li>Occasionally the ability to work flexibly may be required.</li></ul>Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services. We are a health and social care organisation, offering a wide range of services, including: <ul><li>Integrated physical and mental health services for adults and older people;</li><li>Specialist mental health and learning disability services;</li><li>Children and young people's mental health services;</li><li>Children's community services in Peterborough;</li><li>Social care;</li><li>Ground-breaking research</li></ul>We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit <a href="https://www.cpft.nhs.uk/equalityanddiversity" target="_blank">https://www.cpft.nhs.uk/equalityanddiversity</a>. CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances. Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country. Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over. If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation. All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system. Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download <ul> <li> Job Description and Person Specification (PDF, 356.3KB) </li> <li> CPFT Values (PDF, 114.7KB) </li> <li> CPFT Mindful Employers (PDF, 51.3KB) </li> <li> CPFT Accommodation (PDF, 296.6KB) </li> </ul>

Housing Officer

The role Housing Officer known internally as a Local Housing Manager Location: Covering our properties within the locality of Aylesbury, Wendover, Beaconsfield, Amersham, post codes HP 6, 17,19,21,22, and SL9 Salary Banding Range: £39,841 - £41,937 - Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing &amp; estate services to our rented properties within a defined geographical patch. The locality of these properties is based within postcode locations Aylesbury, Wendover, Beaconsfield, Amersham, post codes HP 6, 17,19,21,22, and SL9 As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal &amp; external services to meet the diverse range of needs of our customer base by delivering services both on an individual &amp; local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 1 day being spent in-house at our Twickenham office (TW1 3RP) coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can evening work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to complex ASB complaints &amp; cases, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed:<ul><li>Essential car user</li><li>Experience of working in a social housing setting is essential</li><li>Experience of working within a supported housing environment is desirable</li><li>Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart.</li><li>At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week.</li><li>At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible</li><li>Ability to collaborate, network and be a strong team player</li><li>Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential</li><li>Experience of excellent administration skills &amp; analysing customer feedback to achieve service improvements</li><li>Attention to detail and accuracy in writing, reporting and numeracy</li><li>Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing</li><li>Ability to self-manage a varied and demanding workload, prioritising and organising too</li><li>A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy &amp; passion</li><li>The ability to manage and report on projects against agreed targets</li><li>Must possess excellent office management skills, managing inboxes, keys etc</li><li>Must be willing to work flexible hours as required</li></ul>Desirable<ul><li>Housing qualification</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. For contractual purposes please be advised that the location of your office base will be "The Johnson Building, 77 Hatton Garden, Holborn, London, EC1N 8JS" Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Camden team. We have an exciting opportunity for a Recovery Coordinator to join our Camden Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Camden service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Patrycja Fila | <a href="mailto:patrycja.fila@cgl.org.uk" target="_blank">patrycja.fila@cgl.org.uk</a> | 07435808746 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

SCHOOL PREMISES OFFICER Salary: £11.74 per hour Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Soar Valley Community College, Leicester, LE4 7GY G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities • Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys,fobs and access cards. • Carry out audits of facilities. • Carry out reactive and planned maintenance of facilities. • Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager. • Carry out Litter picking and assisting cleaning teams as required. • Escorting of sub-contractors as required. Previous caretaker/porter and maintenance experience is not essential but would be an advantage. You will be valued and supported, and provided with first class training and competitive benefits. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; • Progression, training and development catered to you • Charity Work - 1 Volunteering day, Match-IT and Payroll Giving • Uniform Provided • Annual leave entitlement - 20 days plus bank holidays Pro Rata • Refer A Friend incentives • Company pension scheme with employer contributions. • G4S Life Assurance Scheme. • Subsidised healthcare plan. • Confidential Counselling Services • 24/7 support specialising in health and medical • Discounts on high street shops and brands including several leading high street brands,retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service check. #LI-RG1

Premises officer

Role Are you a conveyancer looking for a new challenge? Forbes Solicitors are looking for Experienced Paralegal or Newly Qualified Solicitor to join theHousing and Regeneration (Property) team at our Walton Summit office in Preston. This is a full-time role working 36.25 hours per week, Monday to Friday within the home ownership sub-team of the Housing &amp; Regeneration Property Department who act for Registered Providers of Housing across the country. This is a great opportunity for a conveyancer or NQ Solicitor with experience in property to transition into a growing area of property law. If you have worked in property law previously, either as a residential, commercial or real estate legal assistant or paralegal, this role will be of interest to you. The successful candidate will have residential property experience and training will be provided in specific Housing Property work types in which Forbes Housing Group have a particular sector presence. Whilst the role will be working to the fast-paced, client focussed and high standards of a law firm, the role will also provide a sustainable work-life balance. The Role The role will be responsible for delivering successful outcomes such as: <ul><li>Handling a varied case load of Property matters consisting of, effective and efficient chargeable (legal based) work that contributes to the delivery and completion of the full range of home ownership transactions for social housing clients (including shared ownership and open market plot sales, right to buy and right to acquire transactions, lease extensions, surrenders and re-sales of residential properties, property and land disposals) and auctions; </li><li>Provision of written and verbal advice in non-contentious property matters;</li><li>Communications with clients, and third parties to progress files;</li><li>Supporting the Head of Department with the delivery of the departmental strategy and business objectives;</li><li>Contributing to increasing the resilience of the team including development and training of other team members</li><li>Ensuring compliance with internal and external business requirements including ISO:9001 quality control, SRA Principles / Code of Conduct, deadlines;</li><li>Monitoring and reporting on own financial and business performance to deliver work in a profitable manner;</li><li>Contributing towards internal continuous improvement, innovation and knowledge sharing;</li><li>Inter-departmental support and collaboration on joint files, projects and events;</li><li>Contributing to the development of the departmental business plan;</li><li>Building positive relationships with current/prospective clients and enhancing the firm's profile, to drive business growth; </li><li>Contributing to business development including training events, articles/newsletters, tenders and Chambers &amp; Legal 500 submissions, etc.</li></ul>The Person If you are interested in this role specifically or just working at Forbes Solicitors, please do head to our website to learn more about us. We are looking for someone who has previous experience as a residential conveyancer. We will be progressing applicants to the next stage based on applications demonstrating the following knowledge, experience, and skills: Essential <ul><li>be SRA or CILEx qualified or have demonstrable transactional experience as a Paralegal within social housing property/residential conveyancing; </li><li>previous experience handling property/social housing sales and purchases;</li><li>demonstrate excellent knowledge of property law;</li><li>proven experience of handling own caseload, working to and managing deadlines, alongside the capability to generate fees in accordance with agreed targets;</li><li>demonstrate excellent client care skills and experience in providing professional and competent legal advice in accordance with SRA Code of Conduct;</li><li>have proven competence in their IT skills (Outlook, Word, and other systems experience);</li><li>have the ability to work as part of a team;</li><li>align with the Firm's values;</li><li>ability to manage their own caseload to meet tight deadlines;</li><li>have excellent attention to detail and organisational skills;</li><li>have good communication skills, both written and verbal</li></ul>Desirable <ul><li>previous experience working directly with Housing Associations and within a Home Ownership team.</li></ul>The Firm At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and each other. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service. We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm with Tier One ranking in Social Housing and a Chambers and Partners Leading Firm. We are a values led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm. The Benefits We are dedicated to supporting our people and offer a range of benefits, including: <ul><li>33 days annual leave, including bank holidays, increasing with length of service;</li><li>Annual leave purchase scheme (Subject to T&amp;Cs)</li><li>Enhanced family friendly policies and pay for Maternity, Paternity and Adoption;</li><li>Enhanced sick pay;</li><li>Celebration and Volunteer leave;</li><li>Ongoing professional development and progression opportunities;</li><li>Profit share scheme;</li><li>Additional long service awards;</li><li>Subsidised tuck shops;</li><li>Staff discount on Firm services;</li><li>Health care benefits (Health Cash Back Plan and Mental Health Counselling Services);</li><li>BUPA (Solicitor positions only, for self, not dependents);</li><li>Retail and gym membership discounts</li><li>Recruitment and legal department referrals (Subject to T&amp;Cs)</li><li>Annual Events;</li></ul>Forbes is an Equal Opportunities and Disability Confident employer, accredited to Investors in People and ISO 9001 Quality Management certified. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. We kindly remind all recruitment agencies to respect our policy which prohibits the acceptance of speculative CVs, and not submit candidates for a role that we advertise, unless explicitly instructed to do so. Any candidates that are submitted on a speculative basis will not be considered an introduction. Our dedication to this process is part of our commitment to equal opportunities for all applicants.

Experienced Paralegal or Solicitor, Social Housing

If anything in regards to your sensitive information has changed, please ensure you update this on your iPal account. This supports us in monitoring and improving our diversity and representation across the business. Title: Supported Housing Officer Contract Type: Permanent, 35 hours per week Grade: 7 Location: Stratford, London or Trafford, Manchester London Salary: Starting salary £35,951 per annum Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Closing date for completed applications: 23rd July 2025 at 11:59pm Interviews will be held via MS Teams on: 4 th August 2025 Role Profile.pdf An exciting job opportunity has become available for the right candidate to join us as a Housing Officer within our L&amp;Q Living Housing Management Team. Independent Living is an integral part of what we do, delivering services primarily for our customers aged 55 and over. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. As our customers are always at the heart of our service, we strive to deliver excellent services to the local community and work with our customers to enable them to maintain their independence and live well. You will be covering a patch of six schemes across the Medway in Kent and the London Boroughs of Bexley and Richmond providing frontline housing management for our vulnerable customers. You will be responsible for all housing management functions including carrying out health and safety checks, ensuring maintenance or repair work has been carried out, resolving neighbourly disputes or incidents of anti-social behaviour, and offering tenancy advice to our vulnerable customers or their support agencies. You will be a hard-working individual who works well under pressure and is passionate about providing excellent customer service to our customers and other stakeholders. To be successful in the role you will have: <ul> <li> Housing Management experience working with vulnerable people </li> <li> Working knowledge of Health and safety requirements in relation to property management</li> <li>Proficient in using complex IT and housing systems, with ability to use MS Office applications and remote working technology.</li> <li>Strong written communication skills, with the ability to write clearly and accurately in various styles-including letters, newsletters, and witness statements-and proven experience in report writing.</li> <li>Proven ability to solve problems independently and creatively, with strong customer focus and confidence in managing challenging situations, while positively adapting to change and demonstrating empathy toward others.</li> </ul>Whilst normal office working hours are Monday to Friday 9am to 5pm, occasional out of hours working may be required to meet the needs of our customers. This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us!

Supported Housing Officer - 6901

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82712 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working. Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process).

Specialist Supported Housing Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Culpeper Court development based in Ashford, Kent. Hours: 25 hours per week -Monday to Friday Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Connexus has an established reputation for delivering high quality homes and services. With our 530 colleagues and around 10,800 homes, we support people, create places, and work in partnership with like-minded providers to help our customers reach their potential. An opportunity has arisen within the Independent Living Team for the right individual to help manage a scheme for our Independent Living service in Hereford. We are seeking someone who is experienced, highly motivated, professional, caring and methodical. Someone who has excellent communication skills and is a real people person. The successful applicant will be responsible for delivering support for Independent Living schemes in Hereford over 5 days. Shortlisting date: 28 July 2025 Interview date: 01 August 2025 This role will be subject to an enhanced DBS check. About Connexus Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

Job Description Housing Support Leads | temporary contracts/secondment opportunities until March 2027 | 37 hours per week | £30,559 to £32,654 per annum | Grade G | Countywide This is an exciting opportunity to join a new team which will be able to make a real difference to the lives of children and young people in Norfolk. We are looking for two Housing Support Leads (fixed term or secondment to 31/03/27 in the first instance) who will work in partnership with social care professionals and housing providers to prevent homelessness and improve housing outcomes for children and young people unsuitably housed or approaching a planned transition. This will include: <ul> <li>Provide thorough, professional and timely housing advice to parents/carers, young people and practitioners </li> <li>Build good working relationship with local landlords, registered providers and housing authorities. </li> <li>Providing outreach tenancy support for young people and families identified as 'at risk' of losing their tenancy </li> <li>Reducing the number of children and young people in unsuitable and temporary accommodation </li></ul>The Housing Support team aims to: <ul> <li>Reduce the number of children and young people in unsuitable/insecure accommodation. </li> <li>Reduce the section 17 spend on Homelessness related activities. </li></ul>The role can include travel within Norfolk, and you will need to be responsible for your own travel arrangements (mileage paid in accordance with the expenses procedure). Your work will include direct work with young people and families, including working in family homes. If you wish to have an informal chat about this role, please contact Sharon Matthews, Team Manager Projects, at <a href="mailto:sharon.matthews@norfolk.gov.uk" target="_blank">sharon.matthews@norfolk.gov.uk</a> These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job description and person specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. Closing date: 21 July 2025 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Housing Support Lead (8461)

Grade - F £30,060 to £33,366 per annum plus essential car user allowance. Pay award pending. Contract - Permanent Role specifics - You must hold a full, current and valid driving licence and a vehicle with a current valid MOT certificate. You will also need adequate vehicle insurance cover to comply with the council's requirements, in line with the Travel Costs Reimbursement Policy Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible The Role The post holder will deliver high quality housing options and advice to homeless households and others in housing need. You will provide all aspects of casework from contact / initial application, assessment, focus on the provision of prevention and relief assistance and decision making in accordance with homeless legislation. You'll be liaising with local landlords and Estate Agents, viewing and negating rentals as well as assisting vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers. You'll work closely with other agencies externally and internally in order to provide options, prevent and relieve homelessness and to provide for other household needs. About You The successful candidate will be an excellent team player and have excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs. You'll have understanding, knowledge and awareness of housing need, homelessness issues, relevant legislation and associated service provision. You will have excellent casework practice and strive for best practice in support of the team and service as a whole, with the ability to manage your own caseload. You should have initiative, be effective in organising, planning and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact <a href="mailto:recruitment@bolton.gov.uk" target="_blank">recruitment@bolton.gov.uk</a>

Housing Options Officer (Homelessness and Advice)

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset, mainly Frome &amp; Shepton Mallet Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li><li>Primarily Monday to Friday, with weekend availability required on a rotational basis</li></ul>The Role: Are you passionate about making a real difference in people's lives? We're looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence. In this rewarding role, you'll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you'll play a key role in empowering individuals to build brighter, more stable futures. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

The Vacancy The Vacancy Fulltime: 37hrs per week. Fixed Term (6 Months) We have an exciting opportunity for a Project Officer (Independent Living) to play a crucial role in supporting the Head of Independent Living by overseeing delivery, coordination and administration of projects across the Independent Living Service, with a focus on resident engagement, community partnerships, and effective project tracking. Key Responsibilities Include: <ul> <li>Assist in the planning and delivery of multiple service improvement projects</li> <li>Work with residents to gather feedback promote initiatives and codesign services where possible</li> <li>Coordinate with local agencies health and well-being services and voluntary organisations to support joint initiatives</li> <li>Help ensure projects stay on track and meet intended outcomes</li></ul>For a full list of responsibilities please see the attached Role Profile. Our Ideal Candidate Will Have: Experience <ul> <li>Experience in administrative or project support role</li> <li>Level 3 Diploma in Project Management, Business Administration or a related field (Desirable)</li> <li>Educated to A-Level standard or equivalent experience</li></ul>Skills, Knowledge and Abilities • Strong organisational skills and attention to detail • Collection of data understanding data performance and risk management • Comfortable engaging with older residents in a respectful inclusive way • Able to work independently and manage multiple priorities • Proficient IT skills and digital tools (MS Office, Project tracking tools) • Project management certification or equivalent experience Personal Attributes <ul> <li>Confident communicator with a positive people first approach</li> <li>Full, current, valid driving licence.</li></ul>This role is subject to a Basic DBS check. The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our staff to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community. Our Strategy Inspiring Trust Tenants have told us earning their trust is vital. Through our Saffron Community Membership we are committed to both understand and transform the way our tenants and their communities feel about Saffron. We intend to do this by delivering reliable demand-led services and openly involving tenants and their communities in our work. Inspiring Community Saffron exists for the benefit of the community. We are committed to people being able to live independently in warm and affordable homes and see the climate challenge as a great opportunity to renew homes and communities across Norfolk and Suffolk. By 2030 all our tenants will live in homes that are at least EPC category C and the average SAP rating of their homes will be higher than 80. We intend to be carbon neutral by 2045. Inspiring Organisation A place where colleagues can flourish. To make the biggest impact we need to be an inclusive organisation to work with and work for, motivated by delivering great value for tenants. By 2050 we intend to become one of the best 10 housing associations to work for, work in partnership with others and before 2030 double our investment in improving homes and communities. Governance We will operate in a culture where strong governance, compliance and risk assessment is business as usual. Homes We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers. Our Benefits Generous holiday entitlement A cycle to work scheme Private medical insurance Salary sacrifice car scheme Shopping discounts Access to our Employee Assistance Programme staff recognition awards Support for your qualifications Pension Access to our mental health first aiders

Project Officer (Independent Living)

The job itself Would you like an exciting opportunity to become part of our dynamic and positive private sector housing team dedicated to raising standards for our residents in private rented accommodation? Do you like variety in what you do and want to make a difference? If so come and work in the beautiful East Riding of Yorkshire. We are an ambitious and forward-thinking Council, committed to making the East Riding a better place to live and work, enabling communities and businesses to thrive whilst protecting our residents. Please note that the job offer is likely be based at the Town Hall in Bridlington, but it may be possible for the right candidate to be based in Goole. Mileage will be calculated from the chosen base, but the work is of a blended approach with days working from the office base or from home as necessary. In this Officer role you will be responsible for improving housing standards, making a real difference to the quality and security of tenants lives and wellbeing through inspecting housing defects, undertaking comprehensive risk assessments of hazards and taking appropriate remedial action through investigation, engagement and enforcement. You will also deal with investigations into potential illegal eviction cases and regularly consult with the fire authority on safe fire and evacuation measures in houses in multiple occupation and other residential properties. Ideally, we are looking for an experienced enforcement officer with an in depth knowledge of relevant legislation relating to housing and environmental health and a good understanding of building construction and housing defects. You should hold a relevant degree or diploma in environmental health, housing, enforcement or building control subject at level 6 or above. However, we can provide some flexibility for the right person with the necessary experience and knowledge and willingness to undertake further training and qualifications. You must be capable of establishing good relationships with tenants, landlords, managing agents, contractors, Humberside fire authority and other council officers as well as having effective communication and negotiation skills. You will be authorised to undertake a range of enforcement actions and where necessary you will be required to present evidence in court. You should have a flexible approach and positive 'can do' attitude. You will get the chance to work on a wide range of private sector housing topics from HMO's, empty homes and housing projects. on the job training and support means you will develop personally and professionally. You will provide advice to landlords and tenants to maintain and improve housing standards and will often be dealing with vulnerable people in their homes and supporting them with other agencies to resolve their unsafe or unhealthy living conditions. Experience assessing properties using the housing health and safety rating system and preparing schedules of work would be an advantage. You should be customer focused, with a practical mind and enjoy working within a small team of people delivering a wide range of housing activities. The successful candidate will expect to use their own car to travel across the East Riding, a casual car allowance is payable, and you should have a full driving licence. So, if you are passionate about making a meaningful difference to the health and wellbeing of the community we serve, this could be the post for you.

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