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About Us:Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.Benefits:As part of our team, you will enjoy a comprehensive benefits package, including:Flexibility:<ul><li>A minimum of 25 days of annual leave, plus Bank Holidays.</li><li>Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)</li><li>Flexi-time scheme for a better work-life balance.</li><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Lifestyle:<ul><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Professional Development:<ul><li>Training and Development opportunities.</li><li>Payment of one professional subscription fee</li><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>Financial Planning:<ul><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>What to Expect in the Role:As Housing and Communities Manager you will have a pivotal role in the shaping of the District’s housing services and fostering strong connections with the community to enhance the wellbeing of residents.You will have great relationship building skills to build partnerships with external organisations and housing providers at both a strategic and operational level. You’ll be able to use your experience, dedication and enthusiasm to lead and motivate high performing teams and ensure the effective management of the council’s housing services and community development initiatives. You will be analytical in your approach and enjoy involvement in reshaping key services to align with the council’s Digital Strategy.To be successful in this post, you will need strong management skills embrace a positive teamworking approach, have great initiative together with excellent organisational and communication skills and be able to liaise with a variety of partners and stakeholders in this important role which sits at the heart of a developing agenda.To effectively manage the combined forward planning and housing teams, aligning key work activities (e.g. the delivery of planned levels of growth) with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive work environmentKey Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):<ul><li>Manage the effective delivery of the Council’s housing and communities services, aligning key work activities with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive environment.&nbsp; </li><li>Lead on the delivery of the Housing and Communities Service Plan, including driving improvements through delivering on key projects around warm homes, updating our housing register and developing our approach to temporary accommodation.</li><li>Lead our approach to ensuring housing and communities services comply with legislative and regulatory frameworks and maximise any funding available, including responding to emerging changes such as the implications of the Supported Housing (Regulatory Oversight) Act 2023.</li><li>Responsible for ensuring appropriate governance and assurance across housing and communities services, including monitoring performance against key KPIs.&nbsp; </li><li>Support the Head of Housing, Revenues and Customer Services to ensure that the Council delivers excellent, customer-focused, value for money services, which best meet the needs of the public, are compliant and enhance public satisfaction.</li></ul>What You’ll Need (Please see Job Description and Person Specification for more details):You’ll be an expert in your field of housing and will have a broader understanding of how different areas of housing interlink. In addition, the successful candidate will have:<ul><li>A can do attitude with people management experience or experience of managing a team during periods of change.</li><li>Experience in delivering projects, preferably in one of the services listed in the Job Description.</li><li>Experience of working in partnership to deliver outcomes that best meet local need.</li><li>Good working knowledge around housing legislation, national policy and guidance and best practice. </li><li>Experience of delivering services in line with a legislative and regulatory framework, in at least one of the service areas listed in the Job Description.</li><li>Experience of preparing and presenting formal reports and presentations.</li><li>Excellent Customer and Relationship management skills, at all levels.</li></ul>For an informal chat about the role, please contact Hannah Buckley, Head of Housing, Revenues and Customer Services on&nbsp;<a href="mailto:hannah.buckley@stratford-dc.gov.uk" target="_blank">hannah.buckley@stratford-dc.gov.uk</a>&nbsp;Applications will close at midnight on 13th July 2025Interviews will be held on 18th July 2025The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Housing and Communities Manager

“This is our Salford.Salford is a city that leads with purpose, where pride runs deep and people always come firstSalford is a city with a strong sense of identity and a proven track record of delivery. Our City Mayor champions housing as a key priority alongside other vital issues, driving a mission to transform housing for our communities. We are reshaping services to focus on prevention, tackling homelessness, and creating the conditions for truly affordable, sustainable, and high-quality homes.This is a pivotal time for Salford. We are bringing together a single, unified housing function that will be fit for the future. Now we need a strategic leader to drive it forward. You will be joining a system already in motion, but still finding its shape. That brings complexity but also huge opportunity. If you can navigate complexity with clarity, think creatively in the face of challenge, and lead services that continuously evolve to meet changing needs, this is your opportunity to shape the future of housing in Salford.About the RoleThis is a high-profile and wide-reaching leadership role. You will be responsible for the strategic and operational delivery of housing across the city. That means leading housing strategy, homelessness, with a real focus on prevention, housing-related transformation, and ensuring delivery of the City Mayor’s priorities. It also means guiding our work with Derive, our wholly-owned company, helping us reduce temporary accommodation, ensuring regulatory readiness, and supporting the delivery of new affordable homes.You will shape and lead a new single housing function that brings together teams and services that have previously been split across different directorates. You will work closely with the executive leadership team, while influencing across the wider council and partner system and the Greater Manchester Combined Authority region.&nbsp;The transformation is significant, and change is already underway. You will help embed our new target operating model and ensure our housing services are responsive, cost effective and resident focused. From improving governance around PFI delivery to shaping our work with registered providers and championing housing need across Greater Manchester, you will represent Salford’s voice.You will be trusted to ensure every decision is grounded in what matters most: improving housing outcomes for the people of Salford.About YouYou will be a strategic and credible leader with a deep understanding of housing and the wider social and regulatory context. You will need to understand how to lead a broad portfolio and work across organisational boundaries. You will bring experience of transformation and delivery and be comfortable working in a system that is still evolving.You will understand what good looks like when it comes to housing strategy, regulation and delivery. But more than that, you will know how to bring people with you through change. You will be a natural collaborator and a confident decision maker who is not afraid of complexity or pace. You will be politically astute and bring the professional curiosity and resilience needed to lead in a high-profile environment.We are proud of the loyalty and commitment that exists across our workforce. We want someone who shares our belief in public service, who is passionate about improving outcomes for residents and who can work with us to create something lasting and meaningful for our city.You will be a strategic leader who understands the full picture of housing from the social and regulatory challenges to the real-life impact on communities. This role is more than managing a broad portfolio it is about stepping into a system that is still taking shape and bringing vision and steady leadership to drive meaningful change. You will know what great housing strategy and delivery looks like but just as importantly you will have the ability to bring people along with you. Change comes with challenges and needs a leader who brings curiosity, resilience and courage to confront tough issues while never losing sight of the people of Salford. This is a rare chance to be at the heart of a transformation that will shape the city’s future, and we need someone ready to step up and make it happen.For a confidential conversation about this role with our retained advisors at Tile Hill, please contact: Chantelle Wooldridge (07557 018320, <a href="mailto:chantelle.wooldridge@tile-hill.co.uk" target="_blank">chantelle.wooldridge@tile-hill.co.uk</a>), or Clare Connor 0161 408 0703 (<a href="mailto:clare.connor@tile-hill.co.uk" target="_blank">clare.connor@tile-hill.co.uk</a>)Closing date: Midnight on Friday 18th July”

Director of Housing

Are you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of homelessness prevention?Welwyn Hatfield Borough Council is investing in homelessness services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team and a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out-of-hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.With line management responsibilities for up to eight officers, you will ensure consistency in decision-making whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homelessness prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful, sustainable outcomes.As the primary point of contact for colleagues and partners in the day-to-day operation of the service, you will enable the swift resolution of cases that require a quick response and help colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the Housing Options team and identifying outcomes in complex cases.We are looking for someone with:<ul><li>An interest in providing high-quality public services to the local community</li><li>Experience of working in housing options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>High levels of ability working with IT systems and confidence in using Microsoft software</li><li>Excellent communication and interpersonal skills</li><li>The ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li></ul>Contract:&nbsp;1 x permanent role (PO1769), 1 x 12-month fixed-term role (PO1615).Hours:&nbsp;37 hours per week (hybrid working).Salary:&nbsp;Starting at £40,689 per annum with potential progression to £43,690 per annum on achieving the designated skills and experience.Our ValuesOur values are important to us, and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working, we want to hear from you.For further information and to apply, please visit our website via the Apply button.Closing date: 6 July 2025.Assessment date: 14 July 2025.Interview date: 18 July 2025.

Housing Options Team Leader

Location: South London – Brixton / Oval&nbsp;A Chartered Institute of Housing qualified professional to lead the strategic development and tactical delivery of our comprehensive housing management service to tenants and leaseholders.About UsEstablished over 25 years ago, Cowley Resident Management Organisation (RMO) runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.&nbsp;It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.About the roleYou will be a pivotal point of contact between our tenants and internal teams, working alongside colleagues to manage our portfolio of properties and take full responsibility for all aspects of planning, resident engagement and the upholding tenancy terms and conditions. This includes responsibility for letting empty properties and the recovery of arrears.&nbsp;&nbsp;It will be important to build effective relationships with all teams in Cowley to ensure we provide a joined-up housing service.&nbsp; You will work with your team to managing anti-social behaviour cases and positively contribute to our community development and engagement agenda.You will be tasked with producing and delivering a service plan for the organisation with clear targets and performance indicators, as well as developing a strategy for managing anti-social behaviour.&nbsp;About you&nbsp;<ul><li>Comprehensive knowledge of housing management and a recognised qualification issued by the CIH. </li><li>Experience gained in a senior leadership role in a social housing setting</li><li>Knowledge of issues affecting the provision of a customer focused service to a diverse community and key issues concerning local government and social housing</li><li>Knowledge of tenancy conditions and arrears recovery procedures</li><li>Able to lead and chair meetings with multiple stakeholder audiences, including preparation of agendas, schedules and supporting documentation</li><li>Ability to manipulate data and numbers to create reports, updates, schedules and budget documents.</li><li>Effective oral communication, with ability to convey information in a clear, concise manner, leading, coaching and developing the team around you.</li></ul>For more information about us please visit https:&nbsp;<a href="http://www.cowleyrmo.co.uk/" target="_blank">www.cowleyrmo.co.uk</a>To apply, please email&nbsp;<a href="mailto:cowley@wdad.co.uk" target="_blank">cowley@wdad.co.uk</a> and we will send you a full job description and further details on how to apply. Please quote CRMOHSM on all correspondence.&nbsp;For a confidential conversation about this role please email&nbsp;<a href="mailto:aayoola@lambeth.gov.uk" target="_blank">aayoola@lambeth.gov.uk</a>&nbsp;(NB - please do NOT send applications to this address)Closing date: 4th July 2025Short listing: 11th July 2025Interviews: 17th &amp; 18th July 2025Up to £52k may be available for an exceptional candidate

Housing Services Manager

LEVEL 9 (£48,021 -£52,078) | FULL TIME | PERMANENTAn exciting opportunity has become available to join our Property Services (Operations) Team as a Building Services Engineer.As the Building Services Engineer, you will be responsible for managing planned preventative maintenance (PPM) and reactive maintenance on electrical, mechanical systems &amp; passenger lifts within the property portfolio. You will need to have a strong technical background and the ability to troubleshoot and repair a variety of equipment and systems. The ideal candidate will have a proven track record in a similar role and possess relevant qualifications in electrical or mechanical engineering.&nbsp;Full job description here:&nbsp; <a href="https://southessexpropertyservices.co.uk/download.cfm?doc=docm93jijm4n2051.pdf&amp;ver=2629" target="_blank">Building Services Engineer.pdf [pdf] 275KB</a>&nbsp;To apply, please send your CV to <a href="mailto:LloydWilliams@seh.southend.gov.uk" target="_blank">LloydWilliams@seh.southend.gov.uk</a>&nbsp;<h3>Closing date for applications: Friday 25th July 2025</h3>

Building Services Engineer

Strategic Lead: Benefit &amp; Homeless PreventionJob Number: HCAA02487Agreement Type: Permanent - Full TimeSalary: £66,336 - £67,500Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion, and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first-class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.We know that staff are key to our success, and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney.Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality, and performance.The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing, and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.You will possess good political awareness skills and be articulate, organised, and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 08 July 2025 (22.59).Interview and assessment date: W/C 21 Jul 2025We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Strategic Lead: Benefit & Homeless Prevention

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Coordinator to play a pivotal role in our Homelessness Service in London . Sounds great, what will I be doing? This service is a payment-by-results initiative that centres on achieving specified outcomes for a caseload of single homeless refugees. This involves providing holistic support in formulating and executing integration plans, securing and sustaining accommodation in the private rented sector and promoting integration into their new community. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for To be successful in this role, you will have a strong understanding of housing and homelessness legislation, including the Homelessness Reduction Act, private rented sector regulations, eviction processes, and tenants' rights. You will bring knowledge and experience of welfare benefits legislation, welfare reform, and health and safety requirements. You should be able to demonstrate an understanding of the causes of homelessness and the ability to design effective interventions that support clients in sustaining or securing accommodation. You will thrive in a fast-paced, outcome-focused environment, with the ability to manage a busy caseload while meeting service targets and deadlines. Strong communication, negotiation, and customer service skills are essential, along with a solution-focused, proactive attitude and excellent organisational skills. You will be confident using databases and IT systems as part of your daily work, ensuring accurate and timely record-keeping. A flexible, socially conscious team player with a 'can-do' approach, you will be skilled at building positive relationships with clients, colleagues, and external partners, all while working in line with our values to deliver meaningful outcomes. Interview Steps We keep our interview process simple, so you know exactly what to expect. <ul> <li> Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! </li> <li> Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. </li> </ul>Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Documents <ul><li> Specialist Homelessness Prevention Coordinator.pdf (1.55 MB) </li></ul>

Specialist Homelessness Prevention Coordinator

Job Introduction Following the retirement of the previous postholder, we are looking for a Senior Officer who can provide leadership to the hardworking and professional Housing Support Team. The Housing Support Team provides a high level of support to key business processes in the Housing Operations service. Housing Operations is responsible for the enforcement of housing standards in rented properties, licensing of HMOs, delivery of adaptations to disabled people, provision of financial assistance to vulnerable homeowners and bringing empty properties back into use. The Senior Officer - Housing Support Team is a key role in the Housing Operations service. As well as supervising a team of 8 FTE Administration Officers, the Senior Officer needs to build and sustain excellent relationships with internal and external customers to ensure that the Housing Support Team continues to provide high quality support which is flexible and adaptive to constantly changing needs. The main responsibilities of this role: <ul><li>Supervise a team of up to 10 FTE Administration Officers, including approving leave, recording sickness and having regular performance focused 1:1 discussions.</li><li>Provide day to day management of the team to ensure core activities are covered, such as providing phone and physical office cover.</li><li>Manage processes within the Housing Support Team to ensure that robust quality standards are maintained.</li><li>Develop effective responses to changing needs - of internal customers especially - and balance conflicting demands on the Team's resources.</li><li>Assist managers and other senior officers in Housing Operations with problem solving and in developing processes and procedures to underpin effective working and improved service delivery.</li><li>Oversee the immediate office environment to ensure that key materials are available when needed, such as stationary and PPE, and that equipment such as printers/ scanners, support service operations. </li></ul>How to Apply If you are interested in joining our team and would like some further information, please contact Simon Welch on 07582 101587 or email <a href="mailto:simon.welch@bradford.gov.uk" target="_blank">simon.welch@bradford.gov.uk</a>. Employee Offer Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf . Equal Opportunities We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants. The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities &amp; groups and provides added benefits and resources to its members.

Senior Officer - Housing Support Team

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco is looking for a new Resident Liaison Officer. This role plays a vital role as the primary point of contact between residents, community stakeholders, and the project team in a social housing retrofit project. Responsibilities include communicating project updates, addressing resident concerns, organizing community engagement activities, and facilitating access to support services. This role requires strong interpersonal skills, empathy, cultural sensitivity, and the ability to effectively navigate complex social dynamics to ensure resident satisfaction and well-being throughout the retrofitting process. This role will suit someone with previous experience in community engagement, resident relations, social services, or a related field. Ideally they will have experience specifically within social housing projects or community development initiatives is highly desirable. Desirable Skills <ul><li>Demonstrated experience working directly with diverse populations, including marginalized or vulnerable communities, and understanding their unique needs and challenges.</li><li>Experience in conflict resolution, crisis management, or mediation may be beneficial, as Resident Liaison Officers often encounter situations requiring these skills</li><li>Excellent communication skills, both verbal and written, with the ability to convey information clearly and empathetically to residents from diverse backgrounds.</li><li>Strong interpersonal skills, including active listening, empathy, and cultural sensitivity, to build rapport and trust with residents, to deliver excellent customer service.</li><li>Attention to detail and problem-solving skills to understand and address resident concerns, complaints, and conflicts effectively, often in high-pressure or emotionally charged situations.</li><li>Organizational and time management skills to schedule appointments and record status/action, help with coordinating community events and meetings, while managing multiple tasks and priorities.</li><li>Efficient, positive and proactive, both on an individual basis and working with the team to reach solutions.</li><li>Proficiency in relevant software tools for communication, project management, documentation, and data management, such as Microsoft Office suite, email, and social media platforms.</li></ul>Additional Qualifications: <ul><li>Knowledge of housing policy, legislation, and regulations governing social housing programs and tenant rights, particularly within the jurisdiction where the project is located.</li><li>Familiarity with best practices in community engagement, participatory decision-making, and conflict resolution techniques, as well as an understanding of trauma-informed care principles.</li><li>Basic knowledge of retrofit activities.</li><li>Certification or training in community engagement, conflict resolution, social work, or related fields can enhance qualifications and demonstrate a commitment to professional development.</li></ul>Personal Attributes The successful candidate will be enthusiastic, confident and have a flexible approach to work. They will be customer focused, passionate about energy efficiency and renewable energy. They should be able to demonstrate good organisational skills including the ability to multi-task, prioritise work under pressure and complete within deadlines. All Applicants must have the legal right to work in the UK. AMERESCO challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans. All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. Ameresco is an Equal Opportunity Employer.

Resident Liaison Officer

<ul><li>Salary: £23,500 per annum, plus excellent benefits</li><li>Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch</li><li>Location: Beeches Lodge, Burnham, SL1 8FD</li></ul>About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health &amp; social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded <ul><li>Annual holiday entitlement of 24 days + Bank Holidays</li><li>A day off on your Birthday</li><li>Life Assurance</li><li>Eye Care reimbursement</li><li>Colleague Introduction reward scheme</li><li>Professional development and qualifications</li><li>Thorough induction and ongoing training</li><li>Immensely rewarding work</li></ul>About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Housing Manager

Job Description Contract Type: Fixed term/ secondment opportunity until November 2026 Working Hours: 37 hours per week, between the hours of 08:30- 4:50 Worker Type: Offsite Worker Salary: Grade F - Starting Salary is £31,586 (Level one) rising to £34,314 (Level four) Base Location: Harvey Road We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the role: To supervise a locally based team to deliver a quality independent living service that promotes the independence health and well-being of tenants of the Independent Living schemes and neighbouring Nottingham City Council Housing Services (NCCHS) properties. The role ensures that regulatory and other agreed standards are maintained. To proactively work with other colleagues and agencies in order to ensure the delivery of a holistic, flexible, caring and high quality supportive and responsive service to elderly customers. About you: <ol> <li>Knowledge and understanding of the needs of older and vulnerable people, safeguarding and a genuine interest in promoting independence for individuals</li> <li>Experience of performance managing and motivating a team of support staff.</li> <li>Ability to manage working relationships at all levels to ensure the efficient and effective running of the service area</li> <li>Able to communicate complex or sensitive issues to a wide range of customers in a clear &amp; concise manner</li> <li>Knowledge of the agencies and resources available to support older people in the community and have experience of liaison and partnership working</li> <li>Demonstrate an awareness and understanding of equality issues and a commitment to the implementation of Nottingham City Council's Equality, Diversity and Inclusion strategy and objectives</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. Essential Requirements: <ul> <li>A full UK driving licence and access to a vehicle is essential </li> <li>This post is subject to an enhanced DBS check </li></ul>You can find the job description for this post here: <a href="https://www.nottinghamcity.gov.uk/media/sl5mlck0/jd-independent-living-team-leader.pdf" target="_blank">https://www.nottinghamcity.gov.uk/media/sl5mlck0/jd-independent-living-…</a> At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: Closing Date: 13 July 2025 - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: 25 July 2025 - Please note this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Independent Living Team Leader NCCHS

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy supporting vulnerable adults to gain independence and rebuild their lives in secure housing? As a Housing Support Worker, you'll support adults across Leeds with complex needs, such as homelessness or safeguarding concerns, helping them move towards independent living. You'll manage a caseload, provide tailored support, help clients maintain tenancies, and work closely with other agencies to ensure they have the tools they need to succeed. What you'll bring: • Experience of supporting vulnerable adults in housing or community settings • Strong interpersonal and communication skills • Ability to work independently and manage a caseload • A valid UK driving licence and access to a vehicle to use for work purposes What you'll be doing: • Delivering personalised housing-related support to adults with complex needs • Helping clients maintain tenancies, manage finances, and access essential services • Coordinating move-ins, property checks, and multi-agency collaboration Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Andy Lanfear, Service Manager via <a href="mailto:Paul.AndrewLanfear@inspirenorth.co.uk" target="_blank">Paul.AndrewLanfear@inspirenorth.co.uk</a> or 07936948604. Recruitment is taking place on a rolling basis, and we may close the application process at any time once we have received a sufficient number of strong applications, so don't delay! The closing date for applications is 14 July 2025. Good Luck! Interviews will take place on 24 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

Overview Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Leamington Spa When: We're looking to get the right person into the team ASAP Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience (pro rata for part time hours) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral.</li><li>Reducing drug and alcohol related harm to service users and the wider community.</li><li>Promoting carer, service user and community involvement.</li><li>Providing advocacy for access to partnership services.</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field.</li><li>Be an excellent communicator, both verbal and written with good IT skills.</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills.</li><li>Have a good working knowledge of mental health interventions, services, and good practice.</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.</li><li>Ability to manage change successfully in a way that prioritises the needs of service users.</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Jo Jones | <a href="mailto:jo.jones@cgl.org.uk" target="_blank">jo.jones@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Dewsbury Contract: Permanent Hours: 18.75 per week (part time) Salary: £27,861 - £32,002.35 dependent on experience (based on full time working hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality. </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>To work in CGL Hubs and Community venues</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays), increasing annually for the first five years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Victoria Wall | <a href="mailto:Victoria.wall@cgl.org.uk" target="_blank">Victoria.wall@cgl.org.uk</a> | 07721699902 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Exciting Opportunity: Recovery Coordinator At CGL we are driven by a purpose: to transform lives. With compassion, respect, and determination, we provide tailored care that meets the unique needs of every individual, helping them reclaim their futures and embrace brighter tomorrows. We stand by our core values: open, compassionate, bold. These values guide everything we do-empowering people to grow, change, and thrive. We are looking for a dedicated and skilled Recovery Coordinator to join our vibrant team. In this role, you'll be at the heart of supporting individuals, ensuring they receive the right interventions at the right time to help them achieve their goals. You'll work as part of a passionate team, delivering person centred care and providing one-to-one and group-based support. Together, we'll help people take control of their recovery and build brighter futures. If you're ready to bring your skills, resilience, and passion to a role where every day matters, then we want you on our team. Location: Waltham Forest Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part-time hours) Allowances: £2,195.72 Outer London Weighting (pro rata for part time hours) * Pease note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities What You'll Do: <ul><li>Support people from their first contact with our service through their entire recovery journey.</li><li>Provide screening, assessments, and recovery planning, tailoring interventions to meet each person's unique needs.</li><li>Support individuals, families, and communities by reducing the harms associated with substance use.</li><li>Facilitate group sessions and one-to-one interventions, helping people engage with their individual treatment plans.</li><li>Advocate for those we support, ensuring access to partner agencies and community resources.</li><li>Promote recovery, resilience, and peer support, enabling people to rebuild their lives.</li></ul>Who We're Looking For: <ul><li>A strong understanding of substance misuse and experience in a related field.</li><li>Excellent communication skills-both written and verbal-alongside strong IT proficiency.</li><li>Ability to work independently, prioritise tasks effectively, and manage a caseload.</li><li>Knowledge of mental health services, interventions, and best practices.</li><li>A team player with great interpersonal skills, able to collaborate with internal and external partners.</li><li>Someone open to learning and development, committed to improving their skills and helping others grow.</li></ul>Why Join Us? <ul><li>Work-Life Balance: 25 days of annual leave (plus bank holidays), increasing to 30 days over five years.</li><li>Well-being Support: A paid wellness hour each week and access to our Wellness Hub and Employee Assistance Programme.</li><li>Career Growth: Training, development, and progression opportunities to support your professional journey.</li><li>Perks &amp; Benefits: Discounts on shopping, cinema, holidays, and more. </li><li>A Supportive Team: Work alongside passionate people who care about making a difference.</li><li>Refer-a-Friend Scheme: Earn rewards for recommending great people to join us.</li></ul>Ready to Make a Difference? If you're passionate about supporting people to make positive changes in their lives, we'd love to hear from you. Apply now and help us build a healthier, more empowered community in Waltham Forest. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Sharon Murphy | <a href="mailto:sharon.murphy@cgl.org.uk" target="_blank">sharon.murphy@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

End Date Thursday 10 July 2025 Salary Range £59,850 - £66,500 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Manager - Social &amp; Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £59,850 - £66,500 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: <ul><li>Origination Strategy: Design and implement a sector-specific, sector-led origination strategy aligned with market opportunities and organisational goals.</li><li>Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders.</li><li>Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development.</li><li>Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses.</li><li>Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs.</li><li>Customer &amp; Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship.</li></ul>Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: <ul><li>Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies, ideally within housing or related markets.</li><li>Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders.</li><li>Planning &amp; Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance.</li><li>Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners.</li><li>Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact.</li><li>Solutions: Proficient at assessing and proposing personalised solutions that meet business demands.</li></ul>About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Business Development Manager - Social & Supported Housing

End Date Thursday 10 July 2025 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Business Development Director - Social &amp; Supported Housing Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds or Manchester Salary: £83,411 - £98,130 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: Are you passionate about making a significant impact through your work? We have an exciting opportunity for a Business Development Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products-helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. What you'll be doing: <ul><li>Origination Strategy: Originating and structuring lending for smaller housing providers - nurturing the clients and prospects through the deal completion journey</li><li>Market Insight: Develop deep understanding of housing demand, funding structures, and key public and private sector stakeholders.</li><li>Relationship Management: Be a phenomenal partner with key professional contacts and non-paid introducers to support business development.</li><li>Needs Identification: Identify emerging issues and unmet needs, analysing root causes and potential barriers to advise strategic responses.</li><li>Solution Evaluation: Assess sophisticated, expertise-led solutions against multiple criteria to resolve best fit for business needs.</li><li>Customer &amp; Market Planning: Deliver plans for key product, service, or marketing areas, advised by data analysis and under senior mentorship.</li></ul>Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: <ul><li>Sector Expertise: Confirmed experience in developing and implementing sector-specific origination strategies with a track record of supporting social and supported housing clients with their lending and banking needs</li><li>Market Knowledge: Strong understanding of housing demand dynamics, funding structures, and the roles of public and private sector stakeholders.</li><li>Planning &amp; Delivery: Experience in developing and delivering plans for products, services, or marketing initiatives, with the ability to work independently and under senior guidance.</li><li>Relationship Leadership Skills: Confirmed ability to lead and influence key professional relationships, including introducers and strategic partners.</li><li>Analytical Thinking: Ability to analyse complex data from multiple sources to identify trends, emerging issues, and their potential business impact.</li><li>Solutions: Proficient at assessing and proposing personalised solutions that meet business demands.</li></ul>About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Business Development Director - Social & Supported Housing

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered. This is a field-based role and will require travel to our customers and properties, on a specific patch within the Newtide Housing Association area. As a Housing Officer, you will deliver a supportive and proactive approach to tenancy management for our customers to ensure they can enjoy their home and sustain their tenancy. Working closely with our customers to understand their needs and where help is needed the most, enabling us to deliver outstanding customer service and make a real difference. You'll support you Housing Manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring that we are compliant with legislation and Flagship's policies and procedures. You're responsible for a case load, providing support to tenants with concerns including safeguarding, hoarding, property condition concerns and mental health support. Also assisting with the management of tenancy breaches and tenancy fraud. Applications are welcomed for the role of Housing Officer from those with exceptional communication skills with the ability to deliver complex and difficult messages in a simple and engaging way. You'll be to listen and empathise in order to act with our tenants' interest at heart. Also able to confidently prioritise and manage a case load based on urgency. You'll be educated to GCSE standard, or equivalent. You must also hold a full valid driving license. In return for your hard work, we offer a competitive salary of £32,660.15 per annum and a benefits package that includes: <ul> <li>Company Car.</li> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Housing Officer The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 14/07/2025 Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Division Housing Department Newtide Homes Locations Mobile - Newtide Homes Remote status Hybrid Monthly salary £32,660.15 Employment type Full-time

Housing Officer

The Vacancy <ul> <li>Annual salary of £14,253 (£28,506 FTE)</li> <li>Permanent role</li> <li>Part time (18.5 hours, Monday - Friday) You will be required to work on a rota basis to cover 7 days a week</li> <li>Based in Oldham</li> <li>There are 2 positions available for this role</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: The role As a part time Housing Support Worker, you will provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. The right fit <ul> <li>You will have demonstrable support worker experience, working with service users who have been homeless and/or have complex needs including, mental health, substance misuse and domestic abuse etc.</li> <li>You will be able to assess service user's needs and plan and deliver effective, stimulating and dynamic support.</li> <li>Experience of delivering support that empowers change.</li> <li>Excellent communication skills both written and verbal.</li> <li>You must be able to build and maintain partner relationships with external agencies.</li> <li>You must have a positive 'can do' attitude as part of a team.</li> <li>You're able to manage risk and associated and ensure that procedures are followed, and risk is managed appropriately.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company Petrus provides residential and day support services to people who are homeless or in housing need. It offers a safe environment where people can develop their skills and independence to empower change. People often find it difficult to know where to go and who to ask for help, and we try and make this as easy as possible. We engage with individuals and start to build a relationship with them, which is key to building trust and facilitating positive choices. We encourage individuals to access appropriate support and can refer them into housing. Gallery Previous Next

Job Overview The Strategic Asset Manager will have oversight and ownership of the contract's constantly evolving Asset and PPM database, held within our CAFM system - Maximo. Alongside a small team of colleagues, you will co-ordinate and manage changes to the database resulting from contractual, technical and legislative changes. With c. 900 buildings, 140,000 assets and 14,000 PM to administer the role is challenging but rewarding. It is a role that requires a very high level of attention to detail to ensure that the standardisation and integrity of the Asset and PPM database is maintained throughout the life of the contract. Candidates will be required to meet the requisite vetting standards (BPSS &amp; NPPV Level 2) to work on applicable DfT sites and manage data. Responsibilities Include: <ul> <li>Ensuring that all asset data within in the CAFM system (Maximo) is accurate and up to date </li> <li>Ensuring Planned Preventative Maintenance (PPM) plans in the CAFM system (Maximo) are accurate and up to date. </li> <li>Reporting to the client in relation to assets and Planned Preventative Maintenance (PPM) plans, in line with contractual requirements.</li> <li>Generation of the contractual Forward Maintenance Plan (FMP) and Capital Replacement Plan (CRP) for each business unit and across the contract as a whole. </li> <li>Work with operational and support colleagues to ensure that assets and Planned Preventative Maintenance (PPM) records are managed via an auditable change process that flows through to the master asset register.</li> <li>Co-ordinate and manage changes to Maximo resulting from contractual, technical and legislative changes - for example, changes derived from SFG20. </li> <li>Carry out a programme of site asset validations - with all deviations highlighted and discussed with the client as required through contractual commercial processes.</li> </ul> <ul> <li>To carry out training of operational teams at site level as required, and to take part in delivering induction training in relation to asset management as part of the new starter programme.</li> <li>Comply with all current UK and European Health &amp; Safety Environmental Legislation.</li> <li>Comply with all Mitie and client Safe Systems of Work, Standards, Policies &amp; Procedures.</li> <li>Deliver training and awareness to technical and non-technical staff as necessary or instructed.</li> <li>Attend client and regional internal meetings as necessary and as contractually required. </li> </ul>Who we are looking for: <ul> <li>A candidate with extreme attention to detail</li> <li>An attitude for continuous improvement, and ability to work with minimal supervision</li> <li>Experience in computerised PPM schedules and CAFM systems - preferably Maximo</li> <li>Good knowledge of mechanical and electrical building services, building fabric and the interaction between them</li> <li>Knowledge of asset management principles and maintenance requirements</li> <li>Knowledge and experience of Safety, Health, Environmental &amp; Quality systems</li> <li>Good presentation, influencing and motivation skills with both front line operatives and office based staff</li> <li>Experience in Life Cycle Planning/Costing</li> <li>Knowledge of statutory compliance and current legislation, regulations and standards</li> <li>Good commercial and financial acumen and clear and concise oral and written communication skills</li> <li>Ability to make decisions, take the initiative and originate action.</li> </ul>Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at <a href="mailto:sophie.willson@mitie.com" target="_blank">sophie.willson@mitie.com</a>. Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Strategic Asset Manager

Salary: £28,163 to £30,559 per annum Grade: G Vacancy Hours: Full Time, 37 hours per week Contract Type: Permanent Location: Harrogate, North Yorkshire, Harrogate Civic Centre Weekend Working No **In this role, you will be expected to work across multiple areas of North Yorkshire** Do you have a keen eye for detail and excellent organisational skills? Do you want to make a positive impact in local communities across North Yorkshire? If so, we have an exciting opportunity for you to join our Housing Service as an Allocations Officer. Our Service The housing management and landlord service is responsible for the provision of landlord to 8,400 council homes across North Yorkshire, including the allocation of homes, collection of rent, effective tenancy, and neighbourhood management along with the development and delivery of the council's tenant involvement strategy. This is an exciting time of transformation for the allocations team as we work to establish a single allocations policy for North Yorkshire. The role As an Allocations Officer, based in either the Harrogate, Richmond or Selby area, you will play a vital role in ensuring the fair and efficient allocation of social housing across North Yorkshire. Reporting to the Allocations Team Leader you will work as part of a busy team of housing professionals committed to delivery an efficient and professional allocations and lettings service across a defined area of the county of North Yorkshire ensuring that Council homes are let within agreed targets. You will assess and verify housing applications, provide professional advice to colleagues and customers, and provide nominations to Registered Provider partners. What you will bring We are looking for an enthusiastic, approachable, friendly, customer focused team player to join us in delivering a professional and exceptional allocations service. You will have excellent communication skills and experience of working with vulnerable customers. We need you to be reliable, confident, and able to work under pressure as part of a busy team. It would be an advantage if you have some experience of working with Choice Based Lettings systems or within a housing team or organisations, but this is not essential. You will however need good computer skills, a keen eye for detail and the ability to handle and analyse information from multiple sources. Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness &amp; Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus lots more... Contact and Apply If you would like to learn more about this opportunity, please contact Deborah Yates (<a href="mailto:deborah.yates1@northyorks.gov.uk" target="_blank">deborah.yates1@northyorks.gov.uk</a>) prior to applying. We want to know more about you. Please complete the supporting evidence section of the application form on what your motivation is for applying, what skills you can bring to the role, and how you meet the criteria. Key Documents Job Description Total Rewards Brochure Key dates Closing date: 6th July 2025 Interview date: 09 July 2025 Venue for Interview: Civic Centre, Selby NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Allocations Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Cheadle £32,887 - £34,617 per year 37.5 hours per week We are looking for a Housing Officer to join our Housing team, based in Cheadle. You will be responsible for the tenancy management of a patch of social housing and homeownership properties within the local area. This will involve making sure that our properties are safe and attractive places to live and ensuring that tenancies are being conducted in a satisfactory way. The role includes tenancy sign ups, void management, compliance responsibilities, anti-social behaviour management and the full range of housing management. If you have experience in property or tenancy management and providing high quality customer service, then this could be the role for you. The role of Housing Officer will include: <ul><li>Delivering high quality housing management services meeting the needs and expectations of current and future residents and the wider community</li><li>Providing an effective tenancy and resident customer service which is in line with policies and procedures</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting resident welfare via appropriate channels</li><li>Dealing with complaints about service delivery focusing on first contact resolution and learning from this to help to develop an excellent customer service</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working with a range of external agencies to resolve a range of issues affecting resident welfare including Domestic Abuse, Anti-Social Behaviour and Safeguarding</li></ul>Skills and experiences: <ul><li>NVQ3 in relevant area</li><li>Proven experience of undertaking a similar role delivering high quality tenancy services within property or tenancy management</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions</li><li>Excellent customer service and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li><li>Excellent communication skills both verbal and written</li><li>Working knowledge of relevant regulations and good practice</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£32,887 per annum (rising to £34,617 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 10 July 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Benizi court (PO21 1LR) Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: Tuesday 1st July 2025 at 23:59 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. One team together Internal mobility In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed. Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.

Scheme Housing Officer

Job description Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £44,331 - £47,532per annum Interview: w/c 14th July 2025 Closing Date: Sunday 29th June 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. You will be expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. About you To support staff in working with customers to deliver housing services that work for them; utilising Homes for Haringey resources and those within the local community to make a real difference in the quality of resident's lives. To maximise opportunities to provide broad and holistic housing advice which encompasses employment and welfare benefits. To hold a pro-rata caseload which may include sensitive or complex cases and to provide weekly casework supervision to Housing Needs Officers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE878 Senior Housing Needs Practitioner_07.04.24_v4.pdf </li> </ul>

Senior Housing Needs Practitioner

Job description Contract Terms Starting salary: PO2 (£41,442- £44,331) - PO4 (£47,532 - £50,574) Hours per week: 36 per week, Hybrid Working Contract type: Permanent Closing date: 29th June 2025 Interviews: w/c 7th July 2025 (Expected) About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the Role 1. To achieve compliance with statutory requirements through investigation, inspection and property Licensing. 2. To achieve Council and service unit objectives by improving the living conditions for households privately renting 3. To ensure non-compliant landlords are enforced against using the most appropriate legislation. About the Team The private sector housing team is currently a small group of people passionate about improving conditions in the private rented sector of our Borough. We are a very friendly team and will aim to ensure the successful candidate is very happy and supported. About You <ul> <li>Proven experience in a similar, comparable role within the housing sector, ideally as a Private Sector Housing Officer or in a related regulatory capacity.</li> <li>A strong understanding of housing legislation, landlord and tenant law, and enforcement procedures.</li> <li>Ideally, an Environmental Health degree or a related qualification.</li> <li>Exceptional communication skills, able to engage effectively with a diverse range of people and organisations using verbal, non-verbal, and written communication to influence, persuade, negotiate, and disseminate information.</li> <li>Acute self-awareness, demonstrating an understanding of your strengths and weaknesses and how to interact effectively with others.</li> <li>Strong research and evaluation skills, enabling you to gather, analyse, and interpret information effectively.</li> <li>A demonstrable understanding of professional ethics, consistently taking into account the wider consequences of your actions.</li> <li>A meticulous approach to record-keeping and case management.</li> <li>The ability to work independently and as part of a team, managing a varied caseload efficiently.</li> </ul> Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> . Attachments <ul> <li> JE168A_Private Sector Housing Enforcement Officer 1.pdf </li> </ul>

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