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We are currently recruiting for a Neighbourhood Officer to manage a patch of properties across the Barnsley metropolitan area. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's #NationalCareersWeek! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible... Instagram Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity &amp; Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul><li>As a Neighbourhood Officer, you will leverage your expertise in general needs housing management and estate management standards. Key responsibilities include addressing anti-social behaviour (ASB), managing lettings and property exchanges, overseeing repairs, handling rent management, and ensuring safeguarding. </li><li>Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals.</li><li>Advise residents on housing issues, including legal rights and tenancy responsibilities. Conduct property viewings and manage lettings according to policies. Serve as the primary contact for housing management, enforcing tenancy conditions for property and garden maintenance. </li><li>Your role includes managing your neighbourhood and remote work, with office days for team collaboration, meetings, and training. This structure encourages innovation and personal development, allowing effective schedule management</li></ul>We are looking for someone who has... <ul><li>Full UK drivers licence and access to a car as the role is field based</li><li>Experience and knowledge of housing/ lettings or ideally social housing</li><li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice</li><li>Strong face-to-face customer service skills and ability to handle sensitive information. Proven experience with diverse customers and effective situation management. Self-motivated with a solution-focused approach</li><li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently</li></ul>Benefits In return, we are offering the successful candidate... <ul><li>Starting salary of £31,166 per annum </li><li>27 days holiday (rising to 32 over 5 years' service) + bank holidays</li><li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li><li>You will work 37 hours per week, Monday to Friday, with occasional evenings or weekends as needed. Enjoy flexible arrangements supporting our Smart Working culture.</li><li>Attractive pension schemes - including Local Government Pension Scheme (LGPS)</li><li>To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link </li></ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. INDTHG2

Neighbourhood Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Part Time Barnstaple £18,607 - £19,183 per year 27.5 hours per week - Monday to Friday - 9:00am to 2:30pm We have an exciting opportunity for a Scheme Manager to join our Housing Services team at a housing scheme for older persons. You will be part of a team of 3, responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing administrative support for the delivery of high quality and value for money housing services</li><li>Assisting with part of the lettings process, including viewings, pre-void inspections and key management</li><li>Conducting compliance checks and scheme inspections to ensure health and safety regulations are met</li><li>Maintaining accurate records and manage extensive computer work efficiently</li><li>Liaising with external organisations such as Care and Support Agencies and Adult Social Services concerning additional support requirements/safeguarding referrals</li><li>Identifying and report potential repairs or faults at the scheme and monitor to completion</li><li>Effectively managing low level anti-social behaviour, which may include gathering relevant information to support this and manage the complaint process for the service area</li></ul>Skills and experiences: <ul><li>Previous experience working with older people or vulnerable client groups</li><li>Excellent interpersonal and customer service skills to build strong relationships</li><li>Strong time management skills and the ability to work independently in a fast-paced environment</li><li>Proficiency in Microsoft Office (Word, Excel and Outlook)</li><li>A full, valid driving licence is essential due to travel requirements</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£18,607 per annum (rising to £19,183 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 26 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Queen Elizabeth Court and Gresley Road, Doncaster £23,682 - £24,415 per year 35 hours per week - Monday to Friday We are looking for two Scheme Manager to join our Housing team which consists of Housing Officers and Scheme Managers. In this role you will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for two enthusiastic, hardworking individuals, who puts the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently. The role of Scheme Manager will include: <ul><li>Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required</li><li>Signing up new tenants &amp; carrying out visits where required</li><li>Completing compliance testing including fire alarm checks and water temp checks</li><li>Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free</li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li><li>Covering for colleagues in the local Team as required</li></ul>Skills and experiences: <ul><li>Experience of working with older people in a support capacity and understanding their individual needs or similar</li><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Excellent knowledge of effective communication at all levels</li><li>Ability to manage workloads and meet deadlines</li><li>Experience of resident involvement and community care values would be an advantage</li><li>Basic knowledge of Microsoft applications including Word, Excel and Outlook</li><li>Occasional travel may be requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£23,682 per annum (rising to £24,415 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 26 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Part Time Rochford £17,762 - £18,311 per year 25 hours per week - Monday to Friday We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Rochford. The main purpose of this role is to encourage residents to maintain their well-being and independence and to support the delivery of high quality, safe and value for money housing management services that meet customer and organisational objectives. The role of Scheme Manager will include: <ul><li>Supporting residents by providing information to promote independence, good health and wellbeing </li><li>Completing mandatory compliance tasks along with health and safety checks </li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed </li><li>Delivering high quality customer service by resolving problems and complaints </li><li>Providing administrative support, including maintaining accurate records in a timely manner </li><li>Completing Sign Ups, Terminations, Settling in Visits</li><li>Covering other schemes as and when required</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths </li></ul><ul><li>Proven experience of working with older people and understanding their individual needs or similar </li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information </li><li>Good interpersonal and customer care skills </li><li>Proficient User of Microsoft applications including Word, Excel and Outlook </li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £17,762(rising to £18,311after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £26,643 based on 37.5 hours per week rising to £27,467 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 26 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

About the job Salary: £30,024 - £39,152 a year Hours per week: 37 Contract type: Permanent Are you passionate about delivering high-quality tenancy services and supporting vulnerable residents? We are seeking a proactive and dedicated Tenancy Officer to join our team, playing a vital role in providing an effective and efficient Temporary Accommodation (TA) tenancy management service. In this dynamic role, you will be responsible for overseeing tenancy management and support functions, ensuring a smooth and responsive service across key Housing Needs areas. Your work will directly contribute to sustaining tenancies, promoting housing stability, and improving outcomes for individuals and families in need. Please note this role does not attract sponsorship. About you We are looking for a confident and customer-focused Tenancy Officer to join our dedicated housing team. In this vital role, you will act as a key point of contact for tenants, colleagues, and partner agencies, using your excellent written and verbal communication skills to represent the service effectively at both internal and external meetings. You'll play a central role in building and maintaining strong, positive working relationships. You will bring technical knowledge and a solution-focused approach to routine tenancy issues, providing advice and professional support within your remit. With strong organizational skills, you will be comfortable working independently, prioritising your workload, and meeting tight deadlines and performance targets. An in-depth understanding of housing legislation, regulations, and current housing practice is essential, as is a solid grasp of tenancy management, welfare reform, benefits, debt management, and tenancy sustainment. A strong commitment to equality, diversity, and inclusion-particularly in housing-is also key to success in this role. Ideally, you will hold a relevant housing qualification, such as membership of the Chartered Institute of Housing, or demonstrate equivalent experience and be willing to work towards qualification. The role requires flexibility, including the ability to attend meetings and respond to emergencies outside normal office hours and on weekends. A full driving licence, access to a vehicle insured for business use, and the ability to travel across Luton and surrounding areas are essential. This is a public facing role so you'll need to show off your fluency in speaking and writing English. If you're ready to make a real difference in people's lives and build a rewarding career in housing, we'd love to hear from you About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Tenancy Officer Higher FINAL.pdf</li><li>download: Tenancy Officer Lower FINAL housing needs.pdf</li><li>download: Luton_Values_Flyer.pdf</li></ul>Salary range <ul><li>£30,024 - £39,152 per year</li></ul>

Tenancy Officer

The vacancy Contract Type: Full Time, Permanent Hours: 35 hours per week, Monday - Friday Closing date: 24th October Interview dates: WC 27th November Are you passionate about building great communities and helping people thrive? Irwell Valley Homes is on a mission to create communities where everyone feels safe, supported, and at home. We're looking for a brilliant Neighbourhood Officer to be the face of our organisation in our communities, building strong relationships with customers and ensuring our neighbourhoods are fantastic places to live. If you're a proactive, solutions-focused individual with a passion for people, this is your chance to make a real difference in people's lives. This isn't just a job; it's a vital role that helps shape the future of our communities. You'll be the go-to person on the ground, helping customers with everything from tenancy issues to community projects, ensuring they have the support they need to succeed. Why you'll love working with us: At Irwell Valley Homes, we're more than just a housing provider. We're a team of dedicated people committed to making a real difference in people's lives. We offer: <ul> <li>A purpose-driven, supportive, and friendly working environment.</li></ul><ul> <li>Excellent opportunities for professional development and growth.</li></ul><ul> <li>A competitive salary and a generous benefits package, including a great pension and well-being initiatives.</li></ul><ul> <li>The chance to be a part of an organisation with a fantastic culture and a powerful social purpose.</li></ul>If you are a highly organised, positive, and professional individual ready to take on a role that is both challenging and incredibly rewarding, we want to hear from you. Join us in our mission to enable people to live well in their home and community. We need people who are / have <ul> <li>Experienced: You have a solid background in a similar role, specifically dealing with anti-social behaviour (ASB), as well as tenancy and neighbourhood issues. You are also skilled at handling challenging situations, complex lifestyles, and engaging with the public.</li></ul><ul> <li>Knowledgeable: You have a good understanding of social housing, housing legislation, GDPR, and Equality, Diversity, and Inclusion principles.</li></ul><ul> <li>Tech Savvy: You are proficient in IT, including Microsoft Office 365 and are able to pick up and learn new systems quickly.</li></ul><ul> <li>Qualified: You hold a valid driving license and ideally have a housing qualification (such as CIH) or are willing to work towards one.</li></ul>Due to the nature of the role you must have a flexible approach to working hours and hold a valid driving license due to the travel involved in the role. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. #neighbourhoodofficer #ASBjobs #tenancyjobs #neighbourhoodjobs #housingjobs #recruiting #Manchesterjobs The company Irwell Valley Homes is a housing association providing affordable homes and services to over 16,000 people across Greater Manchester and employing over 280 colleagues. We are a charitable, registered provider of social housing and offer homes mainly for social rent, with a small number for affordable rent, market rent and shared ownership. We also provide homes with support for people with dementia, mental health issues, learning and physical disabilities, those who have been made homeless and people affected by domestic abuse. As well as providing homes, we deliver services and support to customers and work in partnership with specialist organisations to help them sustain their tenancies and get on in life. And we engage with customers to shape services and review our effectiveness. How we work Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Company Description Job Description Sizewell C. The power of good for Britain. Location: Sizewell C, Leiston, Suffolk (5 days a week onsite, with travel as required) Community Safety Officer Contract: Permanent, full-time. Salary: Circa £70,000 per annum - dependent on experience. Benefits: <ul><li>5% CIP bonus</li><li>28 days holiday, plus bank holidays</li><li>Contributory pension of up to 7.5% employee -15% employer</li><li>Ongoing professional development</li><li>Other lifestyle benefits Closing date: Friday 17 October 2025</li></ul>The Role: Community Safety Officer We are looking for a dedicated and experienced Community Safety Officer (CSO) to help foster a safe, secure, and inclusive environment across the Sizewell C construction site and its surrounding community. This is a high-impact role requiring strong leadership, investigative skills, and a collaborative approach to multi-agency engagement. Reporting to the Security Compliance Manager, the CSO will work closely with Suffolk Constabulary, emergency services, local councils, and internal teams to ensure robust security compliance and effective community engagement. You will lead intelligence-led interventions, support crime prevention strategies, and champion the development of a positive security culture across the site. Key Responsibilities <ul><li>Build trusted relationships with residents, community groups, and stakeholders to promote safety and inclusion.</li><li>Represent SZC at public meetings, forums, and community events to gather feedback and support safety initiatives.</li><li>Investigate security incidents and produce detailed intelligence reports.</li><li>Analyse incident data to identify trends and inform operational decisions.</li><li>Maintain accurate records of workforce involvement in security-related matters.</li><li>Triage and categorise security-related observation reports.</li><li>Deliver awareness campaigns on anti-social behaviour, personal safety, and cybercrime.</li><li>Coordinate risk registers and documentation across security teams.</li><li>Champion SZC's Security Culture programme, promoting zero-harm and continuous improvement.</li></ul> What You'll Bring Essential: <ul><li>Experience in policing, enforcement, or community safety, ideally with multi-agency collaboration.</li><li>Proven ability to investigate incidents, gather intelligence, and produce professional reports.</li><li>Strong community engagement skills, including public speaking and stakeholder liaison.</li><li>Familiarity with crime prevention, anti-social behaviour interventions, and safeguarding protocols.</li><li>Experience in intelligence handling and systems interrogation.</li><li>Ability to manage sensitive situations with discretion and independence.</li></ul>Desirable: <ul><li>Experience in large infrastructure or construction projects with public interface.</li><li>Knowledge of security compliance frameworks and risk management.</li><li>Experience delivering safety culture programmes or awareness campaigns.</li><li>Understanding of Suffolk's local authority and emergency service structures.</li></ul>Why Join Us? <ul><li>Be part of a transformative national infrastructure project.</li><li>Work in a collaborative, safety-first environment.</li><li>Enjoy opportunities for career progression and professional development.</li></ul>Are you ready to engineer the future? Apply now and bring your expertise to Sizewell C. Let's build a cleaner, greener future together. Qualifications Additional Information Join the team at Sizewell C. The power of good for Britain. It's not every day you get the opportunity to shape the working culture of what will be one of Europe's largest construction projects, while also helping Britain to reach its target of Net Zero emissions by 2050. That's one of the reasons Sizewell C will be unlike anything you've ever experienced before, and you'll need to be an exceptional professional to reach the high standards this critical infrastructure project demands. The UK is experiencing a nuclear renaissance and Sizewell C - along with its sister project at Hinkley Point C in Somerset - is powering the change. We're ramping up at pace as we look ahead to the Financial Investment Decision in early 2025, and the start of construction soon after. With government fully on board and public opinion shifting significantly in favour of nuclear, there's never been a better time to join our project. By submitting an application to this role, you acknowledge that you have read and understood Sizewell C's employee privacy policy and EDF's employee privacy policy. Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

Community Safety Manager

Accommodation Assistant Location: St Ives Bay Beach Resort, Hayle, TR27 5BH Salary: £12.21 Per Hour - Paid Weekly Hours of work: Various Shift Weekend availability required What we need in a nutshell We want you to make our accommodation so clean that it sparkles. So clean that when guests arrive at their accommodation for the first time, we can hear them say "Wow!" Who we are? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday. Part of the Away Resorts family, with 27 self-catered parks which all have their unique appeal! Check them out on our website for more information: <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you <ul><li>Training and Development</li><li>Reward and Recognition </li><li>Holiday Hero discounted Menu</li><li>Discounted holidays on Away Resorts for you and your family &amp; Friends</li><li>Employee Assistant Program</li><li>Team Events</li><li>Uniform Provided</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. GOOD LUCK!

Accommodation Assistant

Vacancy Name Recovery Coordinator Vacancy No VN5097 Employment Type Fixed Term Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location Peterlee Health Centre, Peterlee, SR8 1AD Location Region County Durham Location City Peterlee Location Postal Code SR8 1AD Interview Date Job Details Location: Peterlee Health Centre, SR8 1AD Contract: Fixed term contract When you choose to join us, you're choosing more than just a job.... you're choosing to make a difference" We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a Recovery Coordinator working in County Durham. You will be working with a team that is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Sustained Recovery, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. About the role... The role of a Recovery Coordinator is to manage a service user caseload, devising, implementing, and reviewing ongoing recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate. You will help set goals in recovery and help the service user achieve their goals in a safe and supportive way. Recovery Co-ordination is a diverse and rewarding role. Working week: Monday-Friday 9:00am-5:00pm, includes evenings and Saturday 9am - 12pm on a rota'd basis. Key Duties: <ul><li>Manage an adult caseload of clients with drug and alcohol issues, reviewing on-going care and treatment and liaising closely with a full range of workers and skills within the multi-agency team, including family members and significant others.</li></ul><ul><li>Devising, implementing, and reviewing ongoing recovery and treatment plans.</li></ul><ul><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li></ul><ul><li>Reduce drug or alcohol-related harm to individuals and the wider community.</li></ul><ul><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li></ul><ul><li>Support with evening and weekend clinics when needed.</li></ul><ul><li>Outreach appointments working in the community</li></ul>For full-person specifications and job details, please visit this link. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' About you... You will have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 therapeutic interventions. Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Humankind offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Humankind Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Vacancy Salary Range £24,500 - £30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 06 Nov 2025

Recovery Coordinator

The Vacancy Closing Date: Friday 24th October 2025 @ 9am Interview Date: Thursday 6th November 2025 - in person Join Our Team as an Independent Living Officer Are you passionate about empowering and enabling diverse communities to live independently? We're excited to offer a rewarding opportunity to join our welcoming and dedicated Independent Living team here at bdht. This is a customer-facing role where your presence and support can make a real difference to the lives of our residents. About the Role As an Independent Living Officer, you'll be a visible and approachable presence within our Independent Living community. Face-to-face contact is at the heart of what we do, helping ensure our customers feel safe, supported and happy in their homes. Our residents come from a wide range of backgrounds, and many may be vulnerable, so we're looking for someone who is caring, flexible, understanding and positive in their approach. You'll be there to help with any concerns or issues that arise, offering reassurance and practical support. On a day to day basis, you will deal with queries, incidents and issues that may occur in and around the independent living schemes. You will support and encourage social interaction and be creative and imaginative to deliver events and activities. You'll also undertake regular Health and Safety inspections, to include fire alarm and water testing, ensuring that legislation is adhered to and report any communal repairs or defects, following through until completion. About You We're looking for someone who has experience working in a customer-focused environment, ideally with an understanding of the needs of vulnerable individuals. You'll be a great communicator, a team player, and someone who genuinely enjoys helping others. Good IT skills, in particular MS Office, and the ability to use IT based systems is also required. Having an understanding of welfare benefits, including Housing Benefit claims, would be preferable although this is not essential. The use of a current driving licence and access to an appropriately insured vehicle is a requirement for the post. Mileage expenses will be reimbursed. What we can offer in return: <ul> <li>32 days annual leave plus bank holidays</li></ul><ul> <li>Holiday purchase scheme -buy up to an additional 5 days holiday per year</li></ul><ul> <li>Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff</li></ul><ul> <li>Team budget every year to enjoy an afternoon out as a team</li></ul><ul> <li>Electric vehicle leasing scheme through Octopus Energy</li></ul><ul> <li>Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS)</li></ul><ul> <li>Life insurance is available to members of the pension scheme</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Mental Health First Aiders</li></ul><ul> <li>Healthcare Cash Back Scheme - Healthshield</li></ul><ul> <li>Retail discounts scheme</li></ul><ul> <li>Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)</li></ul><ul> <li>Reimbursement for professional subscription fees</li></ul><ul> <li>Corporate Sponsorship opportunities</li></ul><ul> <li>Reimbursement for HRT pre-paid certificates</li></ul><ul> <li>Reimbursement for annual flu jab</li></ul><ul> <li>Free parking and refreshments</li></ul><ul> <li>Monthly staff compliments raffle</li></ul><ul> <li>Wellbeing calendar of events throughout the year</li></ul>Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. The Company BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day. Our Values Listening Fair Honest Respect Integrity Transparent Inclusive Our Benefits

Independent Living Officer

You We're looking for a passionate and proactive Housing Support Officer to join our progressive Housing team in Romford. You'll support the day-to-day running of our hostel, helping young people who face social exclusion prepare for independent living. With experience in support work - such as drug recovery, working with offenders, or life skills training - you'll guide residents through personalised support plans, manage a caseload, and help them maintain their tenancies. What you'll bring: <ul> <li>Experience supporting vulnerable or at-risk young people</li> <li>Strong communication and case management skills</li> <li>Ability to motivate and empower others</li> </ul>US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full-time 37.5 hours per week inc bank holidays and some weekends</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

About The Role Make a Difference Every Weekend: At LiveWest, we believe everyone deserves a safe and supportive place to call home. As a Weekend Housing Support Worker, you'll be the vital weekend presence in our accommodation-based service for young people aged 16-25. You'll help create a secure, welcoming environment where young people can thrive, offering practical support and guidance to help them build brighter futures. This is a newly created role, and we have 4 positions available - St Austell, Truro, Redruth and Penzance. Key Responsibilities: <ul> <li>Provide housing advice and support to help young people sustain their accommodation and plan for independent living.</li> <li>Ensure the safety and security of the building and its residents at all times.</li> <li>Engage with young people in a supportive, respectful, and proactive manner.</li> <li>Monitor and record changes in behaviour or circumstances, maintaining accurate records.</li> <li>Respond to emergencies and safeguarding concerns, referring to appropriate services.</li> <li>Carry out room and building checks, reporting repairs and ensuring health and safety standards.</li> <li>Support with arrears management and promote responsibility around rent payments.</li> <li>Maintain a clean and safe environment, including communal areas and void units.</li> </ul>Why Join LiveWest? <ul> <li>Purpose-driven work - Help young people overcome challenges and achieve their goals.</li> <li>Supportive culture - Be part of a team that values collaboration, learning, and wellbeing.</li> <li>Development opportunities - Access training and qualifications to grow your career.</li> <li>Inclusive values - We celebrate diversity and are committed to equality and respect.</li> </ul>These roles are being offered on a part-time basis working 14.8 hours per week on a Saturday and Sunday. This is an onsite role based in one of our 4 Foyers - St Austell, Truro, Redruth or Penzance. Interviews for this role will be held on 15 August, 26 and 28 August - depending on which area you live in. As we have 4 roles available, please submit your application as soon as possible. We will close the vacancy as soon as the positions are filled. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Weekend Intensive Housing Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role-specific skills and experience: You're passionate about supporting young people and understand the challenges they face. You're confident working independently, calm under pressure, and committed to safeguarding and inclusion. You'll bring: <ul> <li>Experience working with young people or in supported housing (paid or voluntary).</li> <li>Understanding of issues such as homelessness, mental health, substance misuse, and safeguarding.</li> <li>Knowledge of housing and welfare benefits.</li> <li>Strong communication and record-keeping skills.</li> <li>A Level 3 qualification (or willingness to work towards one) in youth work, health and social care, or a related field.</li> <li>Desirable: Mental Health First Aid, safeguarding training, knowledge of Ofsted supported accommodation regulations.</li> </ul>Please note, we are unable to provide visa sponsorship for this role; therefore, applicants must have the right to work in the UK for the full duration of this role. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). </li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li></ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Weekend Housing Support Worker - Young People's Services

Homelessness Prevention Officer Permanent 37 hours a week Salary - NS8 £31,022 to £32,597 per annum We are looking for a Homelessness Prevention Officer to help residents who are at risk of losing their homes to stay safely and securely housed through practical support, early intervention, and strong partnership working. Could this be you? We're looking for someone who puts residents first and thrives on making a difference. As a Homelessness Prevention Officer, you'll work closely with landlords, tenants, and partner agencies to prevent homelessness-especially in the private rented sector. You'll use your housing knowledge, problem-solving skills, and compassion to support people at risk, offering practical advice, financial solutions and tailored support plans. To succeed, you'll need: <ul><li>Experience in housing or tenancy advice</li><li>Strong knowledge of welfare benefits</li><li>Great communication and negotiation skills</li><li>A CIH qualification or equivalent experience</li></ul>If you're customer-focused, solution-driven, and ready to be part of a team that lives our values we would love to hear from you. We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace. We offer: <ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days' paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking to 30 June 2026</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan. For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273. Previous applicants need not re-apply. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 16 November 2025 Interview: 25 November 2025 Salary range <ul><li>£31,022 - £32,597 per year</li></ul>

Homelessness Prevention Officer

The Vacancy <ul> <li>Annual salary of £15,709</li> <li>Fixed term role (12 months)</li> <li>Part time (17.5 hours)</li> <li>Oldham office base, hybrid working</li></ul>Proposed Interview Date: W/C 27th October 2025 The role The purpose of this role is to contribute to the delivery of an effective and efficient lettings service which achieves stated relet times, consistently improving customer satisfaction levels, minimisation of void rent loss, sustainable tenancies, and financial stability of The Regenda Group. You will take a role in ensuring the effective delivery of high quality, value for money, customer focused income &amp; lettings services, ensuring that the customer voice is heard and utilised to deliver positive outcomes. You'll be expected to follow housing policies and procedures effectively and understand the roles responsibilities, ensuring we remain legally compliant, whilst meeting regulatory requirements and the needs of our customers. The customer voice is at the heart of service delivery, using complaints and satisfaction survey results to drive continuous improvement and ensuring all customers are treated fairly, with respect and in recognition of their individual requirements and any protected characteristics, and that all customer complaints and enquiries are dealt with promptly and to a high standard. The right fit <ul> <li>Experience of working in a similar lettings-based role.</li> <li>Knowledge of social housing regulations would be preferable.</li> <li>You'll have solid ICT skills, experience using Microsoft Office.</li> <li>A customer centric approach with excellent interpersonal and communication skills both written and verbal.</li> <li>You're flexible, resilient and able to manage change.</li> <li>Ability to operate in a fast-paced environment and can adapt to changing priorities.</li> <li>A full UK driving license with access to your own vehicle is essential. </li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Lettings Officer

The Opportunity A 24-hour Mental Health Supported Accommodation to provide social, emotional, and practical support to people experiencing challenges with their mental health and emotional wellbeing. The aim of this project is to guide individuals through the trauma they have experienced towards recovery, by finding the best ways for the individual to become independent and connected with their community and wellbeing. The service will operate 365 days a year 24 hours a day. Shifts will be on a rota basis and this role will involve days, nights, and weekend work. Sleep-in shifts have a set payment that includes a disrupted sleep payment where necessary. There will also be optional overtime opportunities available. Staff will have the support of a 24-hour Management On-Call system. The support will be expected to be in line with Platfform's values and the project's operational plans. Further information about the project can be found within the application pack - See 'The Project Overview.' About Us We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year. We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people's strengths and focussing on healing. We know we can't 'fix' people, but we can walk alongside people and help where we can on their journey. We try hard to make Platfform a great place to work, we live our values and mission in everything that we do. The people Platfform is the charity for mental health and social change. We're a supportive team where you can be your whole selves, and know that you're playing a genuine part in building a happier future for people across the UK. Read more about Platfform here. The Story Our Benefits Generous annual leave starting at 26 days Health and wellbeing support including EAP Flexible / Agile working Enhanced family leave - includes carers leave, maternity, paternity and adoption Training and Development opportunities across Platfform 6.5 % employer contribution to the pension scheme with a minimum employee contribution Testimonials Chrissie Business Development Coordinator "My favourite thing about working at Platfform is the organisation culture and how staff are treated. I've worked with many organisations and it is the first time I work in an environment where everyone cares for each other and their own unique needs. I feel supported and I am allowed to be creative in my work." Luke Young People Service Manager My favourite thing about working for Platfform is being part of a family who cares so passionately to change the world as I do. Everyone is so supportive and welcoming which makes me proud to bring my true authentic self to work every day. Life is too short to do a job in which you don't make a difference and at Platfform you make a difference every single day!" Conor John Case Worker "I enjoy working for Platfform as it has provided me with lot of skills and helped me build a strong career path. With Platfform I am always learning and building my confidence to grow as a person. In my time at Platfform I have met great staff that have always provided great support and training, I also have great work opportunities and feel I can always build and grow."

Case Worker (Supported Housing)

<ul><li>Reference: EC242 </li><li>Division: Crawley Homes </li><li>Salary: £32,287.00 - £38,133.00 per annum pro rata </li><li>Contract type: Fixed term </li><li>Posted on: 10 October 2025 </li><li>Interview date:04 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 29.6 per week </li><li>Closing date: 26 October 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about delivering high-quality housing services and making a real impact in people's lives? Crawley Homes is looking for a dedicated and proactive Housing Officer to join our dynamic Tenancy Services team. This is a fantastic opportunity to work in a front-line role, supporting tenants and managing a wide range of housing responsibilities including tenancy management, income recovery, voids, and estate services. As a Housing Officer, you'll be responsible for: <ul><li>managing tenancies, including changes, terminations, and mutual exchanges</li><li>supporting tenants with income management and arrears recovery</li><li>letting void properties efficiently and sensitively</li><li>conducting property inspections and estate management duties</li><li>liaising with tenants, contractors, and partner agencies</li><li>promoting community development and responding to safeguarding concerns</li></ul>We're seeking an individual who: <ul><li>is an excellent communicator with strong negotiation and organisational skills</li><li>has a good understanding of housing law, welfare benefits, and safeguarding</li><li>is customer-focused and committed to continuous service improvement</li><li>can work flexibly, including occasional evenings and weekends in response to the requirements of the post</li><li>holds a full UK driving licence and has access to a suitable vehicle</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information This is an 18-month fixed-term contract, offered on a part-time basis (29.6 hours per week) across four working days, with Tuesday proposed as the non-working day. This post is subject to a satisfactory clearance of a Basic Disclosure and Barring Service check. A full current UK driving licence and use of a suitable vehicle are requirements of the role. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:caroline.lynn@crawley.gov.uk" target="_blank">caroline.lynn@crawley.gov.uk</a> or <a href="mailto:sarah.jenn@crawley.gov.uk" target="_blank">sarah.jenn@crawley.gov.uk</a>, Area Housing Managers. Apply for this job Related documents <ul><li> Housing Officer job description (PDF, 196.06 KB) </li></ul>Salary range <ul><li>£32,287 - £38,133 per year</li></ul>

Housing Officer

Vacancy Summary Employer: Waverley Borough Council Salary: Salary range £38,150 to £40,988 per annum Location: Surrey - with hybrid working Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 27/10/2025 at 09:00 Reference: HCE/25/324194 Vacancy Description Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities? Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government? Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users? As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment. As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively. As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results. Hybrid This post is a full-time role. However, all applications will be considered. For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> We do not accept CVs without a completed application form. Strictly no agencies please. Closing date for applications: 9:00am on 27th October 2025 Interview date: w/c 3rd November 2025 About us - In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - Working at Waverley Borough Council | Waverley Borough Council The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process. How to apply To apply for this vacancy, click the "Apply Online" link. If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page. Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button. You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process. If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.

Tenant Involvement Officer

Make a real impact in your community. Build for the future. Are you an enthusiastic and talented professional looking for a new challenge? Do you thrive in dynamic environments and love solving problems? If so, we have the perfect opportunity for you! We are currently hiring a Housing Needs Manager. You will help to provide an effective and proactive homeless prevention and allocation service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. About the role This is an exciting time to join us where no two days are the same. Working across our housing and corporate property portfolio, you'll have a varied and rewarding role, including: <ul><li>Providing operational direction and leadership for the delivery of the Housing Needs service, delivering exemplary services in compliance with relevant regulation and legislation. </li><li>Being an effective member of the Housing Leadership Team, working collaboratively with the Head of Housing, Landlord Services Manager, Councillors, and colleagues on all matters of service delivery. </li><li>Developing and driving a performance culture with a focus on continuous improvement, accountability, and personal responsibility.</li><li>Ensuring compliance across the Regulator of Social Housing Consumer Standards and all statutory homelessness functions</li><li>Leading, managing, and motivating teams to achieve excellence in all activities.</li></ul>Who we're looking for: We would love to hear from you if you have: <ul><li>A degree; or comparable/equivalent qualifications or experience</li><li>A Housing qualification and/or proven experience</li><li>Significant and recent housing needs experience at management level including staff management.</li><li>Delivered continuous improvement in housing services.</li><li>A history of successful budget and performance management.</li></ul>Desirable <ul><li>Evidence of continuous professional development</li></ul>What we offer The salary will be up to £67,714. Progression within the top of the pay range will be dependent on the level of experience of the candidate and how well they meet the criteria from the person specification. When you join us your expertise/skills/experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (requiring presence in the office for a minimum of two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a>. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we'd love to hear from you. If you'd like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Jane Rochelle, Head of Housing, <a href="mailto:jrochelle@tandridge.gov.uk" target="_blank">jrochelle@tandridge.gov.uk</a> or telephone 07966 392070. Ready to lead the way in building safety and sustainability? Apply now and help us deliver homes and spaces our residents can be proud of. Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Salary range <ul><li>£60,405 - £67,714 per year</li></ul>

Housing Needs Manager

Homeless Assessment and Support Team About the role An exciting opportunity has arisen within the Homeless Assessment and support services by for a Full time Homeless Assessment Officer. The Homeless Assessment and support services team are a dynamic and focused team who seek to provide comprehensive housing advice and interventions to prevent and alleviate homelessness. The post holder will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation to the service over the telephone in writing or via our online access portal. A key area of the role is assisting customers with self help and where necessary identifying solutions to housing problems, sourcing and providing Positive prevention outcomes and helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures. This role requires someone who has: <ul><li>The ability to interpret and apply homeless legislation</li></ul><ul><li>Experience of providing housing and homelessness advice along with preventing homelessness. </li><li>Knowledge of the different types of housing options available</li><li>Ability to work flexibly and place the customer at the centre of service delivery</li><li>Working knowledge of Information Technology</li></ul>Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis. About Bury The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. Next steps For an informal chat regarding the role please contact Angela Murphy on 0161 253 7713 or email <a href="mailto:A.Murphy@bury.gov.uk" target="_blank">A.Murphy@bury.gov.uk</a> Interviews will be held on TBC

Homeless Assessment Officer

The Vacancy As part of an exciting expansion within our Housing Department, we're looking for a skilled and motivated Neighbourhood Manager to join Wythenshawe Community Housing Group (WCHG) - The successful candidate will join us in January 2026. This new role forms part of our ongoing investment in neighbourhood services, ensuring we continue to deliver exceptional, customer-focused housing management across Wythenshawe. We'll also be advertising several other roles within the department - so if this opportunity isn't quite right for you, there may be another that's a perfect fit. About the Role Are you a confident and experienced housing professional ready to step into a key leadership position? Do you have a passion for delivering customer-focused, community-led services? As a Neighbourhood Manager, you'll lead and support a team of Neighbourhood Officers and Housing Advisors to deliver exceptional tenancy, estate management and allocations services across a defined locality. You'll work closely with internal colleagues and external partners to champion the customer voice, improve outcomes, and ensure tenancy sustainment, while making sure services remain compliant, accessible, and responsive to local needs. Key Responsibilities <ul> <li>Manage the performance, development and wellbeing of a frontline housing team</li> <li>Lead on service delivery for allocations, tenancy enforcement, anti-social behaviour and estate management</li> <li>Promote tenancy sustainment and community safety through targeted support and intervention</li> <li>Collaborate with teams including Living Well, Income, Property, and Community Development to deliver joined-up services</li> <li>Manage budgets, voids, allocations, and lettings effectively to minimise rent loss and improve satisfaction</li> <li>Use customer feedback and performance data to drive continuous improvement</li> <li>Ensure services meet legislation, regulatory standards, and safeguarding best practice</li></ul>What We're Looking For <ul> <li>Significant experience in housing management, tenancy services or community-focused leadership</li> <li>Proven ability to manage, motivate and develop high-performing teams</li> <li>Strong understanding of housing legislation, safeguarding and tenancy enforcement</li> <li>Commitment to customer engagement, digital inclusion and service innovation</li> <li>Excellent communication, organisational and partnership-building skills</li> <li>Confident working in a fast-paced, collaborative and data-informed environment</li> <li>Flexible and resilient approach with a strong focus on value for money</li></ul>A full UK driving licence and access to a vehicle is essential due to travel between sites. Application Deadline - Sunday 26th October Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Neighbourhood Manager

The Vacancy As part of an exciting expansion within our Housing Department, we're delighted to announce a number of new Neighbourhood Officer roles at Wythenshawe Community Housing Group (WCHG) - with the successful applicants joining us in January 2026. These new positions form part of our continued investment in neighbourhood services, ensuring we deliver outstanding, customer-focused housing support across Wythenshawe. We'll also be advertising several other roles within the department, so if this opportunity isn't quite the right fit, there may be another that's perfect for you! About the Role As a Neighbourhood Officer, you'll play a key role in providing a high-quality, customer-focused housing management service across your locality. You'll actively engage with residents, spending time out on your patch to understand local issues, build relationships, and make a real difference in the community. Working as part of a supportive team, you'll take ownership of tenancy and estate management within your area, helping to maintain safe, well-managed neighbourhoods where people are proud to live. What You'll Be Doing <ul> <li>Delivering high-quality tenancy and estate management services</li> <li>Managing a defined patch, engaging with tenants, and resolving local issues</li> <li>Handling tenancy changes, allocations, and low-level anti-social behaviour</li> <li>Supporting residents to sustain their tenancies and access wider services</li> <li>Working collaboratively with colleagues and partners to ensure joined-up service delivery</li> <li>Ensuring estates are well-maintained, safe, and compliant with relevant standards</li> <li>Promoting WCHG's values through excellent customer service and community engagement</li></ul>What We're Looking For <ul> <li>Experience in tenancy and estate management within a housing environment</li> <li>Strong communication and problem-solving skills, with a focus on customer care</li> <li>Ability to handle low-level ASB, allocations, and tenancy issues effectively</li> <li>Good knowledge of housing-related legislation and best practice (desirable)</li> <li>A proactive and visible approach to working within communities</li> <li>Confident working both independently and as part of a wider team</li> <li>Excellent organisational skills and attention to detail</li></ul>A full UK driving licence and access to a vehicle is essential due to travel between sites. Application Deadline - Sunday 26th October Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

The Vacancy As part of an exciting expansion within our Housing Department, we're looking for passionate and dedicated Community Safety Officers to join our growing team at Wythenshawe Community Housing Group (WCHG) - with the successful applicants joining us in January 2026. These new roles form part of our ongoing commitment to delivering safer, stronger, and more resilient communities across Wythenshawe. We'll also be advertising several other opportunities within the department, so if this isn't quite the right role for you, there may be another that's a perfect fit! About the Role As a Community Safety Officer, you'll deliver a proactive, customer-focused and effective anti-social behaviour (ASB) and community safety service. You'll take ownership of ASB casework, working with residents, partners, and colleagues across the business to resolve issues, promote community cohesion, and help residents feel safe in their homes and neighbourhoods. You'll work within the framework of housing and ASB legislation, using early intervention and enforcement tools appropriately, while maintaining a strong focus on prevention, support, and tenancy sustainability. Key Responsibilities <ul> <li>Manage a caseload of ASB and community safety cases, ensuring timely and effective resolution</li> <li>Investigate and action complex cases in line with WCHG policies, procedures, and legal responsibilities</li> <li>Use ASB tools and powers to prevent tenancy breakdown and promote tenancy sustainment</li> <li>Work closely with tenants, partner agencies, and community organisations to develop collaborative responses to local issues</li> <li>Ensure all casework is accurately recorded and monitored, maintaining high standards of data quality and confidentiality</li> <li>Contribute to community initiatives that prevent anti-social behaviour and promote resident wellbeing</li> <li>Support WCHG's wider community safety objectives through proactive engagement and partnership working</li></ul>What We're Looking For <ul> <li>Strong understanding of community safety, anti-social behaviour, and tenancy sustainability</li> <li>Proven experience delivering excellent customer service, ideally in an ASB or tenancy management role</li> <li>Experience handling complex cases and using appropriate enforcement or intervention measures</li> <li>Excellent communication and interpersonal skills, with the ability to work collaboratively and professionally with partners and residents</li> <li>Empathy, resilience, and a commitment to achieving positive outcomes for communities</li> <li>Good working knowledge of relevant legislation and best practice in community safety and ASB</li> <li>A housing-related qualification (desirable but not essential)</li></ul>A full UK driving licence and access to a vehicle is essential due to travel between sites. Application Deadline - Sunday 26th October Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Community Safety Officer

The Vacancy As part of an exciting expansion within our Housing Department, we're looking for a dedicated and customer-focused Housing Advisor to join the team at Wythenshawe Community Housing Group (WCHG) - The successful candidate is expected to join us in January 2026. This new role reflects our ongoing investment in delivering excellent housing services for our residents across Wythenshawe. We'll also be advertising a number of other roles within the department - so if this opportunity isn't quite right for you, there may be another that's a perfect fit! About the Role As a Housing Advisor, you'll be the friendly and professional first point of contact for customers - whether that's in person, over the phone, or online. You'll provide advice and support on a wide range of housing enquiries, helping residents access the right services quickly and effectively. You'll also play an important role behind the scenes, providing administrative support to the Housing Services teams and helping ensure our systems, communications and records are always up to date and accurate. This is a great opportunity for someone who enjoys helping people, thrives in a busy environment, and wants to be part of a values-led organisation making a real difference in the community. What You'll Be Doing <ul> <li>Providing excellent customer service and first-line support for housing enquiries</li> <li>Giving accurate advice and signposting to help residents access the right services</li> <li>Supporting the Housing Services teams with administration, data entry, and record management</li> <li>Helping with tenancy and estate management tasks such as allocations, tenancy changes, and garden enforcement</li> <li>Triaging and logging anti-social behaviour (ASB) enquiries in line with procedures</li> <li>Assisting customers to use digital services and complete applications online</li> <li>Keeping accurate records and preparing reports to support performance monitoring</li></ul>What We're Looking For <ul> <li>Experience working in a customer service or administrative role</li> <li>Basic understanding of housing or tenancy management (desirable but not essential)</li> <li>Strong communication and organisational skills</li> <li>Ability to handle enquiries professionally and work under pressure</li> <li>Good IT skills, including Microsoft Office and housing-related systems</li> <li>A positive, flexible, and proactive approach to teamwork</li> <li>Commitment to confidentiality, equality, and excellent customer care</li></ul>Application Deadline - Sunday 26th October Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Housing Advisor

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Hastings and East Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Hastings, Sussex. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. Please note this is a full time fixed term contract until August 2026. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: Friday 31st October 2025 at 23:59pm Please note we hold the right to close the vacancy early depending on application volume. Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: This role will be operating in the areas of Mansfield, and Nottingham, with travel to surrounding areas. Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working. Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

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