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Private Sector Housing and HMO Enforcement ManagerAre you ready to make a real impact in the private rented sector? We're looking for a dynamic leader to join our team and drive excellence in private sector housing!With over 17,000 private rented properties, including over 1,100 mandatory licensed HMO’s, in the city you will get the chance to lead and develop the service making a real difference in the community and improving people's lives.What You'll Do:<ul><li>Shape Policy:&nbsp;Influence local housing strategies with your deep understanding of private sector housing and government policies.</li><li>Lead Enforcement:&nbsp;Tackle complaints and ensure compliance in the private rented sector.</li><li>Advise and Support:&nbsp;Be the go-to expert for council members, stakeholders, and the public.</li><li>Drive Improvement:&nbsp;Manage team workloads and spearhead process enhancements.</li><li>Deliver Excellence:&nbsp;Provide top-notch service to our community, focusing on efficiency and improvement.</li></ul>What You Bring:<ul><li>Expertise in private sector housing dynamics and regulatory functions.</li><li>Strong research and analytical skills.</li><li>Clear, concise communication with diverse stakeholders.</li><li>Leadership and team management prowess.</li><li>A passion for high-quality, customer-focused service.</li></ul>Why You'll Love It Here:<ul><li>Make a Difference:&nbsp;Shape policies and improve public health.</li><li>Grow Your Career:&nbsp;Enjoy opportunities for learning and advancement.</li><li>Collaborative Team:&nbsp;Work with a supportive, dedicated team.</li></ul>Ready to lead and inspire? Apply now and be part of something big!For further information or an informal discussion please contact Vicki Hopps; Regulatory Services Manager: <a href="mailto:vickihopps@norwich.gov.uk" target="_blank">vickihopps@norwich.gov.uk</a> or 01603 989365

Private Sector Housing and HMO Enforcement Manager

Job Description <ul> <li>East Suffolk Council - Based in Melton, Woodbridge IP12 1RT or Lowestoft, Suffolk NR33 0EQ</li> <li>£33,024 - £40,221 (Band 6 / 7) per annum</li> <li>37 hours per week</li> <li>Permanent</li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Communities Team as one of two Communities Officer roles. Each role will cover one Community Partnership area: either Beccles, Bungay, Halesworth and surrounding villages, Lowestoft and the surrounding villages, or Aldeburgh, Leiston, Saxmundham and villages. Please express a preference for which area(s) you'd like to cover in your application. Your role You will be required towork proactively across council service areas and to develop active partnerships with partners, businesses and communities to deliver the team's five key outcomes: <ul> <li>Better outcomes and quality of life for individuals, families, communities and organisations</li> <li>Resilient, connected, cohesive and inclusive communities</li> <li>Resilient, independent and safe individuals and families, particularly those who are vulnerable</li> <li>Reduced health inequalities and improved mental and physical health and wellbeing</li> <li>People and communities do more for themselves and, if necessary, can access the right service(s) at the right time</li></ul>In addition to this, the candidate will act as lead officer for one of eight East Suffolk Community Partnership areas, using data and local intelligence to identity community assets and needs and supporting the community and its elected members, with a focus on Asset Based Community Development, Community Safety, Anti-Social Behaviour reduction and maximising mental and physical Health and Wellbeing. What you will need The post holder will have a relevant degree/appropriate professional qualification or the equivalent level of practical experience, and relevant experience in community development/enabling, community safety, ASB and/or health/wellbeing in the public, private of voluntary sector. You'll be a great communicator, solution-focussed and enjoy problem solving. If you think you have what it takes to be successful in this role, even if you don't meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Nicole Rickard by calling 07766 998074. Closing date: 31 March 2025. Interview date: Week commencing, 7 April 2025. How to apply - PLEASE READ THIS SECTION CAREFULLY Step 1 - Read the advert and the Job Description and Person Specification Step 2 - Complete the Supporting Statement template (docx). PLEASE USE THIS TEMPLATE, NO OTHER FORMAT WILL BE ACCEPTED (for example, do not send your CV). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). About Us East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. <a href="https://www.youtube.com/watch?v=TSWedQksWt0" target="_blank">https://www.youtube.com/watch?v=TSWedQksWt0</a>

Communities Officer

Job Description <ul> <li>East Suffolk Council - Lowestoft NR33 0EQ or Melton, Suffolk IP12 1RT </li> <li>£30,559 - £37,035 (Band 5 / 6) per annum</li> <li>37 hours per week </li> <li>Permanent </li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Tenant Services Team as a Housing Officer. Your role You will be required to effectively manage the letting of properties in a given area and to provide a proactive and efficient housing management service for residents. What you will need You will have three years experience of working in housing and have excellent knowledge of Housing Law, Housing Benefit regulations and welfare rights. You will have experience of dealing with the public in difficult situations and liaising with other partners and agencies. You must have a full UK drivers license with access to a vehicle. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Jody Pallett by calling 01502 523120. Closing date: 23 March 2025 Interview date: Week commencing, 7 April 2025. How to apply Step 1 - Read the advert and the Job Description and Person Specification (docx) Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). About Us East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. <a href="https://www.youtube.com/watch?v=TSWedQksWt0" target="_blank">https://www.youtube.com/watch?v=TSWedQksWt0</a>

Housing Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at their Coralie Court development in Norwich, Norfolk. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £21,490.34 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description Casual work | £13.26 per hour plus sleep in allowances, weekend and bank holiday enhancements (Grade E) | various locations in Norfolk Independent Living Support Worker - Casual To apply, please download an application form and attach it to your online application instead of your CV. Would you like to make a difference to the most vulnerable children in care and help them flourish and achieve their potential? Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. We are passionate about the provision of creative and ambitious opportunities for our young people, supporting them to thrive and develop in a nurturing and safe environment which promotes the emotional and physical well-being of children. Our services are well regarded, and we are proud of our reputation for not giving up on children with very complex backgrounds. Our team works hard to improve the lives of the young people in our care. Our environment is unique, and the pressure is always on to keep ourselves and those in our care safe and successful. We need highly motivated, resilient and positive team members with humour, tenacity, and empathy to help our young people thrive. You may be new to the care profession or experienced and want a change. We value your life experiences, energy, personal strength, and positive mental attitude. Our team work across the whole week (including weekends and bank holidays) and normally work a sleep-in shift (from 9:30 until 24:00 and then 07:00 until 10:00 the following morning), although other hours of work are also available. We need people who can join our team on a casual basis to help cover any staffing needs. There is always plenty of work if you want it. Following a thorough induction and training programme, your duties will include: <ul> <li>Developing personal and practical skills to enhance independent living skills.</li> <li>Positive engagement to encourage our young people in their development.</li> <li>Reporting and recording key aspects of care and developing your professional skills as part of on-going development.</li> <li>Managing complex behaviour that can be challenging.</li></ul>We offer you: <ul> <li>Induction and regular training and supervision</li> <li>Career progression and personal development</li> <li>NCC pension scheme</li> <li>Blue light card</li> <li>Fantastic opportunity to achieve the Level 3 Diploma for Residential Child Care</li></ul>To apply, please download an application form and attach it to your online application instead of your CV. For an informal discussion please contact Team Managers, Neil Marjoram (<a href="mailto:neil.marjoram@norfolk.gov.uk" target="_blank">neil.marjoram@norfolk.gov.uk</a>) or Zoe Howarth (<a href="mailto:zoe.howarth@norfolk.gov.uk" target="_blank">zoe.howarth@norfolk.gov.uk</a>) Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for. You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email.

5 Jobs in Norwich, UK