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Job Title: Community Engagement Officer Department: Youth Engagement Location: Various locations across Burnley and Pendle Contract Type: Fixed Term until 31st December 2026 Working Pattern: 28 hours per week, worked across 4 days Closing Date: Wednesday, 26th November 2025 Salary: £22,300 - £24,500 per annum (Pro-Rata) About us Burnley FC in the Community (BFCitC) is the award-winning, official charity of Burnley Football Club. We work hard every day to deliver our mission to inspire, support and deliver change to communities across Burnley, Pendle, Rossendale, the Ribble Valley and West Yorkshire. We believe in the immense power of our football club to transform people's lives for the better. We believe Burnley and Pendle is a special place - a home to extraordinary people like you. Come and be part of our story! The Role To deliver across our busy and diverse Community Welfare and Inclusion department which delivers programmes, projects and sessions across the Burnley, Pendle and East Lancashire areas. In this role you will use the influence of sport to deliver positive change in the lives of under-represented or vulnerable groups and individuals within the local community. Roles and Responsibilities • To engage, inspire and empower people to reach their full potential. • To support the development and delivery of high-quality, impactful sport, youth engagement and health and wellbeing sessions in areas of high need across Burnley and Pendle and the wider East Lancashire area. • To support a number of projects with their delivery, namely programmes within our Health and Wellbeing and Youth Engagement department. • To work closely on the 'Academy in the Community' project, working to form relationships between Academy Scholars, staff, and the Community Department as a whole. • Helping to arrange programme visits with Academy Scholars, acting as a key link for the project between Academy and Community staff. • Ensure reporting requirements are met on the Academy in the Community project. • Work with individuals and/or groups from a range of diverse backgrounds. • Support staff upskilling events. • Work closely with our partnerships team to generate ideas and to attend events to promote the Charity. • Generate new ideas as to how the Community Welfare and Inclusion department can be developed further, whilstensuring high quality of delivery. • Target areas of greatest need, working with staff to identify and respond to the need. • Promote all projects in schools and in community settings across, Burnley, Pendle and East Lancashire to ensure that projects achieve their Key Performance Indictors (KPI's). • Consider equality, diversity and inclusion in all activities linked to projects with particular focus around female engagement, SEND, and ethnically diverse communities. • Support the department to ensure all activities are correctly monitored with the appropriate risk assessments, safeguarding and health and safety procedures in place. • To lead on data collection, ensuring Salesforce and other reporting platforms are consistently up to date. • To build and maintain strong partnerships with local, regional and national organisations to enhance programmes. • To understand and implement the Charity's Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment. • To be able to work flexible hours where the role of the job requires. • To work towards agreed objectives. • Comply with all Charity policies. • Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner. • Work alongside other team members to support in other areas of the organisation as and when required to promote best practice. • Hold a commitment to equality and diversity in the workplace. • Willingness to attend training courses to enhance own professional development. • Always demonstrate the Charity's values. This job description is issued as a guideline to assist you in your duties and is not exhaustive. You may, on occasions, be required to undertake additional or other duties within the context of this job description. Essential Qualifications, Experience &amp; Skills • Level 2 multi-sport qualification(s) (or equivalent). • Mathematics and English qualifications at Grade C or above. • Experience of coaching or working with young people and/or adults. • An understanding and passion for improving opportunities for disadvantaged people and under- represented groups or individuals in our communities. • An understanding of safeguarding procedures. Please email <a href="mailto:hr@burnleyfc.com" target="_blank">hr@burnleyfc.com</a> to request a copy of the full Job Description and Person Specification How to apply Please submit your CV via our careers page <a href="https://vacancies.burnleyfccommunity.org/" target="_blank">https://vacancies.burnleyfccommunity.org/</a> Please note we cannot admit CV's submitted via email. Safeguarding Statement Burnley FC in the Community are committed to safeguarding children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced Criminal Record Check (DBS), which will be paid for by the Charity. Please note that in line with Keeping Children Safe in Education 2022, an online safeguarding search will also be carried out by a member of our HR or Safeguarding Team for all shortlisted candidates. The post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 and any offer of employment will be subject to satisfactory references and an Enhanced DBS check. E, D &amp; I Statement Burnley FC in the Community are committed to equality and diversity within the workplace. We are proud to be an equal opportunities employer and encourage qualified applicants from all backgrounds to apply. Reasonable adjustments are available for candidates and those employed by BFCitC who disclose. Veteran Statement Burnley FC in the Community are committed to supporting veterans, reservists and the wider armed forces community. We are actively engaged in the recruitment of Service Leavers. Mental Health Statement Burnley FC in the Community are committed to promoting and protecting the physical and Mental Health of all of our staff.

Community Engagement Officer

The Vacancy Are you passionate about making a difference in people's lives by supporting financial wellbeing and tenancy sustainment? Are you confident managing complex conversations and working with residents to find realistic solutions? If so, we'd love you to join us as an Income Recovery Officer on a fixed term contract, ending 31st December 2026. This is an exciting opportunity to become part of a dedicated team, working to maximise rental income, prevent arrears, and support residents to maintain successful tenancies. Please note, a full UK driving license and access to your own vehicle are essential for this role. About the Role As an Income Recovery Officer, you'll manage a caseload of rent accounts and take proactive, person-centred action to recover arrears. You'll work closely with residents, support services, and colleagues across WCHG to deliver a responsive and effective income management service. You'll also handle legal action where necessary, balancing firm enforcement with a strong commitment to tenancy sustainment and customer care. What You'll Be Doing <ul> <li>Managing rent arrears cases from early intervention through to legal enforcement</li> <li>Providing advice and support to help tenants meet payment responsibilities</li> <li>Referring residents to financial inclusion or tenancy support services where needed</li> <li>Negotiating affordable repayment plans and monitoring compliance</li> <li>Preparing legal documentation, serving notices, and attending court as required</li> <li>Working flexibly across a designated patch to meet service delivery targets</li> <li>Maintaining accurate records and updating internal systems</li> <li>Promoting a supportive, solution-focused approach to income recovery</li></ul>What We're Looking For <ul> <li>Experience in income recovery, housing management or a customer-focused role</li> <li>Experience dealing with both Leaseholders and Shared Owners</li> <li>Understanding of Universal Credit, Housing Benefit, and tenancy law</li> <li>Strong communication and negotiation skills</li> <li>Confident working under pressure and managing a busy caseload</li> <li>Ability to analyse rent accounts and take appropriate action</li> <li>Comfortable working independently and as part of a team</li> <li>Sound IT skills and attention to detail in record-keeping</li> <li>A flexible, empathetic, and professional approach</li> <li>Willingness to work flexibly, including occasional out-of-hours work on a rota basis</li> <li>Full UK driving licence and access to a vehicle</li></ul>Application Deadline - Sunday 7th December Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Income Recovery Officer

Audit Manager, Social Housing Audit Manager, Social Housing We are looking for an ambitious Audit Manager with a passion for the social purpose sector to join our award-winning team and develop a specialism in Social Housing. You will be joining the leading firm of auditors to the charitable sector committed to delivering a quality service to a high-profile portfolio of clients. This role has the option to be based within our London, Midlands or Manchester office working with our national team with flexible or part time working arrangements also a possibility. The role will involve working with a variety of social purpose organisations including charities, and social housing providers together with other not for profit organisations from start-ups to well established, prestigious clients within the sector (including INGOs, grant makers, schools, academies, membership organisations, professional bodies and social housing providers), many of whom are top 100 charities or household names. The role has the flexibility to develop own portfolio in areas of interest alongside social housing. This is a great opportunity for anyone that is looking to make a difference in the social purpose space and help our clients to deliver the greatest impact through good governance and financial management. You will be working alongside experienced partners in a dynamic and growing team, within a supportive and approachable environment. Your role will be challenging and varied and you will be encouraged to take on responsibilities and offered excellent opportunities to quickly develop and progress further within the firm. Crowe are a leading provider of services to the Social Housing sector and has been an area of investment for the firm. We work closely with many umbrella bodies and act as Technical Advisor to the Housing SORP working party. Responsibilities: Responsible for co-ordinating their team, and for managing projects and multiple assignments in a timely and effective manner. <ul><li>Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues.</li><li>Managing a number of audit teams and ensuring planned work is completed within the agreed budget and timescales from planning through to completion</li><li>Act as a principal contact for your clients through the year delivering a proactive service.</li><li>Be able to work to tight deadlines taking responsibility for your work and multi-tasking in an organised manner. You must time plan your own work and client appointments.</li><li>Preparation and presentation of reports to senior management and Audit Committees/Boards.</li><li>Direct, coach and mentor audit teams to assist them in the delivery of engagements.</li><li>Be proactive in Business Development activities and developing, maintaining and monitoring your own network.</li><li>Involvement in proposals and presentations for new work.</li><li>Potential for involvement in the provision of wider assurance services to clients.</li><li>Participate in team and firm wide activities and training opportunities. </li></ul>Technical skills, experience &amp; knowledge: <ul><li>Qualified ACA, ICAS or ACCA or equivalent.</li><li>A good working knowledge of Excel and Word.</li><li>Strong technical knowledge of auditing and accounting standards.</li><li>Strong people management skills enabling you to support, coach and mentor more junior colleagues.</li></ul>Desirable: <ul><li>Knowledge and experience of audits in the non-profit sector.</li></ul>About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..

Audit Manager, Social Housing

Audit Manager, Social Housing Audit Manager, Social Housing We are looking for an ambitious Audit Manager with a passion for the social purpose sector to join our award-winning team and develop a specialism in Social Housing. You will be joining the leading firm of auditors to the charitable sector committed to delivering a quality service to a high-profile portfolio of clients. This role has the option to be based within our London, Midlands or Manchester office working with our national team with flexible or part time working arrangements also a possibility. The role will involve working with a variety of social purpose organisations including charities, and social housing providers together with other not for profit organisations from start-ups to well established, prestigious clients within the sector (including INGOs, grant makers, schools, academies, membership organisations, professional bodies and social housing providers), many of whom are top 100 charities or household names. The role has the flexibility to develop own portfolio in areas of interest alongside social housing. This is a great opportunity for anyone that is looking to make a difference in the social purpose space and help our clients to deliver the greatest impact through good governance and financial management. You will be working alongside experienced partners in a dynamic and growing team, within a supportive and approachable environment. Your role will be challenging and varied and you will be encouraged to take on responsibilities and offered excellent opportunities to quickly develop and progress further within the firm. Crowe are a leading provider of services to the Social Housing sector and has been an area of investment for the firm. We work closely with many umbrella bodies and act as Technical Advisor to the Housing SORP working party. Responsibilities: Responsible for co-ordinating their team, and for managing projects and multiple assignments in a timely and effective manner. <ul><li>Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues.</li><li>Managing a number of audit teams and ensuring planned work is completed within the agreed budget and timescales from planning through to completion</li><li>Act as a principal contact for your clients through the year delivering a proactive service.</li><li>Be able to work to tight deadlines taking responsibility for your work and multi-tasking in an organised manner. You must time plan your own work and client appointments.</li><li>Preparation and presentation of reports to senior management and Audit Committees/Boards.</li><li>Direct, coach and mentor audit teams to assist them in the delivery of engagements.</li><li>Be proactive in Business Development activities and developing, maintaining and monitoring your own network.</li><li>Involvement in proposals and presentations for new work.</li><li>Potential for involvement in the provision of wider assurance services to clients.</li><li>Participate in team and firm wide activities and training opportunities. </li></ul>Technical skills, experience &amp; knowledge: <ul><li>Qualified ACA, ICAS or ACCA or equivalent.</li><li>A good working knowledge of Excel and Word.</li><li>Strong technical knowledge of auditing and accounting standards.</li><li>Strong people management skills enabling you to support, coach and mentor more junior colleagues.</li></ul>Desirable: <ul><li>Knowledge and experience of audits in the non-profit sector.</li></ul>About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.. #LI-ER1

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 8th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. The successful candidate will demonstrate: Empathy: showing genuine compassionate for those in housing need Problem-solving skills: finding positive and innovative outcomes , turning challenging scenarios into positive outcomes for our customers Negotiation skills: building strong relationships with customers and internal and external stakeholders to explore all accommodation options. Accountability: taking ownership of your decisions and actions, ensuring transparency and honesty and maintaining robust record-keeping. Team working skills: using internal and external partners to provide excellent customer service Resilience: being able to work under pressure and being calm and composed in stressful situations which is important when working with vulnerable customers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2) (1).pdf </li> </ul>

Housing Needs Officer

Job description Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £45,750 - £49,056per annum Interview: 4th &amp; 5th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. They are expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. We are a dynamic and dedicated service supporting individuals and families across the London Borough of Haringey who are experiencing homelessness or are at risk of becoming homeless. Our team is comprised of Admin Officers, Housing Needs Officers, Senior Housing Needs Practitioners, Housing Needs Managers, and the Head of Housing Needs. Together, we work collaboratively to deliver effective, person-centred support and achieve positive outcomes for those in need of our assistance. About you You are a knowledgeable and passionate housing professional with a strong grasp of homelessness and housing legislation, including the Housing Act 1996 (Parts VI and VII), the Homelessness Reduction Act, and other key statutory frameworks. You bring a proactive, solution-focused approach to supporting individuals and families at who home homeless or at risk of homelessness. You will work closely with colleagues, partners, and the wider community to deliver housing services that are person-centred, effective, and empowering. You understand that preventing and relieving homelessness goes beyond housing-it's about offering holistic advice that includes employment, welfare benefits, and access to wider support networks. As a leader, you will provide casework supervision and guidance to Housing Needs Officers, helping them navigate complex and sensitive cases with confidence and care. You will also manage a pro-rata caseload of particularly complex cases, ensure high standards of service delivery, and demonstrate best practice in every interaction. Your commitment to making a real difference in residents' lives is at the heart of everything you do. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE878 Senior Housing Needs Practitioner_07.04.24_v4.pdf </li> </ul>

Senior Housing Needs Practitioner

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Forest Court, Chester. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £22,557.60 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

<ul> <li>Pay Level: 6, starting from £36,508 to £40,958 inclusive of Local Weighting Allowance </li> <li>Contract Type: Permanent</li> <li>Working Hours: 37 per week</li> <li>Location: Slough, Berkshire/ Hybrid</li></ul>The closing date for applications is 7th December 2025 What you'll be doing: Protect Your Community - Make a Real Impact Every Day! As a Housing Enforcement Officer, no two days are the same. You'll tackle a range of environmental challenges-from nuisance complaints and fly-tipping to pest control, stray dogs, and animal welfare. You'll take decisive action, including penalties and prosecutions, to keep your community safe and well-managed. This is a hands-on, action-packed role. You'll conduct inspections, visit sites, and solve problems on the ground. If you're proactive, resilient, and ready to make a tangible difference, this is your chance to step in and protect your community every day. Our Council: Our vision is to make a difference to our communities and our environment, and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever, and you will join a friendly and collaborative environment where you are encouraged to thrive. At Slough Borough Council, we understand that everyone has different needs and circumstances. That's why we're committed to offering flexible and hybrid working arrangements that help you achieve the best work-life balance and accommodate different working patterns. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: <ul> <li>26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>The Local Government Pension Scheme</li></ul>We offer a wider range of great benefits, including: <ul> <li>Flexible and hybrid working options to promote work-life balance</li> <li>Slough Borough Council is proud to be a Disability Confident Employer. Our commitment to equality and diversity through our vibrant employee networks:</li> <li>R.E.A.C.H (Race Equality and Celebrating Heritage) Network - celebrating cultural diversity and promoting racial equality</li> <li>Women's Network - supporting career development and workplace equality for women</li> <li>Employees with Disabilities Forum - advocating for accessibility and inclusion</li> <li>LGBTQIA Network - fostering an inclusive environment for all colleagues</li> <li>Neurodivergent Staff Network - helping Slough become a place that truly reflects the needs of our ND staff.</li> <li>Wellbeing initiatives</li> <li>Tax-free childcare and childcare services</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to and from work.</li></ul>Accessibility and Support: We want to ensure our recruitment process is accessible to everyone. If you have a condition that may affect your application or interview experience, please provide the following information in your supporting statement when applying: <ul> <li>Do you have a condition that we should be aware of?</li> <li>How does this condition affect you in your daily work or interview situations?</li> <li>What accommodations do you need for the interview process or, if successful, in the role?</li> <li>What's the best time of day for an interview if you were shortlisted?</li></ul>This information will be treated confidentially and used solely to ensure we provide appropriate support throughout the recruitment process and beyond. Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> before submitting an application. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer, and we encourage and welcome applications from people of all backgrounds. We select staff on merit and foster a workforce where people are valued and represent the local communities we serve. How to Apply: Please click on the Apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close adverts early should we receive a number of suitable applications.

Housing Enforcement Officer

About The Role Are you passionate about supporting others to rebuild their lives? We're looking for a dedicated Support Worker to join our team in Bristol, working with adult males who have experienced homelessness. This is a low-support service, focused on helping individuals maintain their tenancies and live independently. Key Responsibilities: <ul> <li>Provide housing-related support tailored to individual needs, promoting independence and tenancy sustainment.</li> <li>Build trusting, respectful relationships with customers and partner agencies.</li> <li>Support customers to access training, employment, and community opportunities.</li> <li>Carry out risk assessments and develop personal support plans.</li> <li>Maintain accurate records and contribute to service targets.</li></ul>Why Join LiveWest: <ul> <li>A supportive, inclusive culture where your wellbeing matters.</li> <li> Opportunities for training and career development.</li> <li> Flexible working to support work-life balance.</li> <li>A values-driven organisation that puts people first.</li></ul>This role is being offered on a full time basis working 37 hours per week. This is a field based role, dependent on business need. This role is open to male applicants only under the Equality Act 2010, Schedule 9, Part 1. This is due to the nature of the service, which involves working closely with adult males in a supported housing setting where personal care and support are provided. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Support Worker - Supported Housing, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li> Experience supporting vulnerable adults, ideally in housing or homelessness services.</li> <li> Understands the challenges faced by people transitioning from homelessness.</li> <li> Can work flexibly, including occasional out-of-hours support.</li> <li> Is confident using IT systems and maintaining accurate records.</li> <li> Holds safeguarding knowledge and ideally an NVQ Level 3 (or equivalent) in a relevant field.</li></ul>Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Support Worker - Supported Housing

Job Description Independent Living Support Worker | 9291 | Permanent Contract | 18.5 hours per week | £13,201- £14,071 per annum plus weekend/bank holiday enhancements and sleep in payments | Grade E | Kings Lynn To apply, please download an application form here and attach it to your online application instead of your CV. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain your Level 3 Children's Workforce Diploma, this is fully funded. The role will include evenings, weekends, bank holidays and "sleep-ins" as required and you will ideally hold a full UK driving licence. If you would like to find out more about the role please contact Frank Nantongwe, Assistant Team Manager - <a href="mailto:frank.nantongwe@norfolk.gov.uk" target="_blank">frank.nantongwe@norfolk.gov.uk</a> To apply, please download an application form here and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: Monday 24 November 2025 at 23:59 All other applicants closing date: Monday 1 December 2025 at 23:59

Independent Living Support Worker Level 1

The Vacancy PART TIME - 32Hrs DUAL ROLE - Day Centre &amp; Navigators 25hrs Day Centre role - working pattern below Monday - HVAST/OUTREACH day - 7hrs. Based at TSE/On outreach, not Day Centre +30 minute unpaid break Tuesday - 6hrs - day centre Wednesday - 6.5hrs - day centre + 30 minute unpaid break Thursday - 6hrs - day centre Friday - 6.5hrs - day centre + 30 minute unpaid break No weekend or bank holidays 7hrs (1 working day) HVAST/Navigator role - Outreach based - Mondays The Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you're looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require you to work with clients on a one-to-one basis</li> <li>This role may require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Housing Support Officer (Older Persons) Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Permanent contract </li><li>35 hours per week (Monday to Friday 9am to 5pm)</li><li>Salary of £24,795 per annum (Hourly rate of £13.62)</li><li>Minimum of 25 days annual leave plus bank holidays</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Officer We are seeking a positive, hardworking Housing Support Officer to provide an effective and efficient housing management and tenancy support service, enabling residents to enjoy independent living. You will promote active resident participation, by liaising with relevant service providers to demonstrate an understanding of the needs of older people. This will involve: <ul><li>Facilitating support for residents to receive relevant services, including welfare checks and advice. Ensuring positive outcomes are achieved </li><li>Providing a range of engagement and involvement activities to promote social inclusion amongst service users. Ensuring events are health and safety compliant</li><li>Assisting with completion of benefit forms and support plans, maintaining accurate records throughout</li><li>Liaising with both internal staff and external contractors to maintain high levels of service in respect of tenancy and maintenance matters </li><li>Acting as first point of call for responding to the call monitoring service provision during office hours </li></ul>Our Requirements - Housing Support Officer <ul><li>An understanding of benefits and claim processes</li><li>An awareness of Health and Safety requirements</li><li>Experience of working in a person-centred environment</li><li>Advanced communication skills, both written and verbal</li><li>Ability to work on own initiative and as part of a team to achieve goals </li><li>Adaptability to change with a flexible approach to the requirements of the job </li><li>Availability to respond to emergency or crisis situations for residents during working hours </li><li>Ability to hold basic everyday conversations in Welsh. </li><li>Full UK drivers' licence with access to own transport </li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible. All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button.

Housing Support Officer (Older Persons)

Job Title- Housing Support Assistant Location - Wiltshire Salary - £23,500 - £28,800 pro rata + Car Allowance £750pa Contract type - Temporary (to cover maternity leave) Working hours - 30 hrs per week About the role We are recruiting a part time Housing Support Assistant to cover a maternity post and work in our Wiltshire Domestic Abuse Service. The role is based at our sites across North and West Wiltshire. You will be working alongside our Support Workers to deliver a comprehensive housing management and support service to our customers. Maintaining computerised records, monitoring rent accounts and conducting health and safety checks within our buildings. You will also assist the team in reporting repairs and ensuring any empty properties are made ready to let. You will provide information to new and existing customers which will enable them to manage and sustain their accommodation Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You will have an awareness of Health and Safety issues and some previous experience of working with vulnerable people. You will need to have a friendly, approachable nature and caring attitude and be able to use your own initiative. You will be required to be able to work as part of a team or alone depending on business requirements at the time. As you`ll be working across various sites and need to be adaptable and flexible, with a full driving licence and use of your own vehicle. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. <ul><li>Trust based flexible working and supportive and friendly teams</li><li>25 days annual holiday entitlement, increasing to 30 days</li><li>One day off for your birthday</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. Email your Cv to [email protected] or click apply now. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Support Assistant

Supported Housing Security Earn £12.60 per hour (£24,638 per annum), and great benefits including Health Cash Plan Temporary (6 months contract) Full time (37.5 hpw), Workington We can't offer a CoS for this role Home, a place where you belong Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We're looking for a dedicated night worker who won't fall asleep on the job! If you're as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you! We're looking for new Supported Housing Security/Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you'll do <ul><li>If you want a quiet and calm night security job, then this is not the job for you!</li><li>There is so much more involved than just night working, stuck in an office monitoring CCTV or patrolling the premises.</li><li>The first line of support for our customers when our wider team or their own support network isn't around to help!</li><li>You'll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.</li><li>Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.</li><li>Finally, if there is time, you'll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!</li></ul>What's in it for you? <ul><li>34 days leave (includes bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Why join us Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you're free to bring your best self to work and grow in a way that suits you. Be part of one of the UK's top 10 Great Places to Work! You bring <ul><li>Great communication skills and are calm under pressure</li><li>You get a kick out of supporting the most vulnerable in society (maybe you've worked in public service). You know what's required to look after the public and our customers too.</li><li>You're sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.</li><li>You recognise when things are about to go wrong and are confident intervening in a sensitive way.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>A team player with the confidence to work alone. Don't worry you'll have the full back up of our wider team including our out of hours emergency support team.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work The practical bits <ul><li>Travel between our sites across Workington and Cockermouth</li><li>Working a 4 on 4 off (rolling) rota between the hours of 8pm to 8am.</li><li>Although you'll lone work, we do get together regularly [in the daytime] for training and team meetings.</li><li>Able to use technology to monitor CCTV, update records and give support to our vulnerable customers.</li><li>You'll need an Enhanced DBS check, and we'll pay for it.</li></ul>Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us, for help to apply and our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Supported Housing Security

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across Bristol? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Senior Support Worker who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across Bristol. We have properties in predominately Bristol and we need people who are flexible to work from any of these locations. Due to the nature of the role and the locations of our properties, the successful applicant will need a full UK driving licence and access to their own vehicle. We are looking for someone to work Full-time (37.5 hours per week). We need people who are flexible to work varying shifts including mornings, evenings and alternate weekends. Part-time hours will be considered for the right candidate. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Senior Support Worker (Job ID 1030) Hours: Full-time is 40 hours per week. Shifts are on a rota basis including some weekends and Sleep shifts. Contract: Permanent Location: Various locations across Bristol Pay: £27,500 per year Closing Date: 11:59pm 17th December 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Senior Support Worker - Independent Living Services

Housing Management Coordinator Rickmansworth, Hertfordshire Permanent, Full Time (37.5hpw) Monday - Friday Salary £25,838 to £26,645 per annum and great benefits including Health Cash Plan We can't offer CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Hertfordshire. As our Housing Management expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts alongside management of the day-to-day maintenance of the building. What you'll do <ul><li>Supporting older people services (over 55s) Independent living</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us? Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you're free to bring your best self to work and grow in a way that suits you. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li></ul>The practical bits <ul><li>Flexible working hours (37.5 hpw) Monday - Friday</li><li>Based at our service in Rickmansworth and occasional travel to the properties in Beds and Herts.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave, rising to 39 (this includes bank holidays and a "me day")</li><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support</li><li>Work your way with flexibility to balance life and work</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Housing Management Coordinator

Salary: Grade E (scp 6 £25,989), for 1-6 months, Grade F (scp 9 £27,254) for 6-12 months, and Grade G (scp 13 £29,064) for the final year 13-24 months. Grade: E, F and G Contract: 2 years fixed term as part of North Yorkshire graduate programme Hours: 37 hours per week Location: Northallerton, North Yorkshire We are seeking a graduate trainee for Housing Needs, primarily supporting the operational and strategic needs for the teams in the West of North Yorkshire. The graduates in the team work well together, supporting managers and team leaders with several working groups and service development opportunities. The role is based in Northallerton but requires travel to all localities in North Yorkshire. If you want to develop diverse skills, this position could be ideal for you. The Council's Housing Needs responsibilities include the management of the Housing Options and Homelessness Teams across the Localities. Overseeing the provision of an efficient and effective housing options service and ensuring the Council meets its statutory obligations under the Housing Act 1996 Part 7, Homelessness Reduction Act 2017 and related legislation. Complying with the prevention, relief and main housing duties under the Homelessness Reduction Act 2017. The provision of an effective Housing Options, Homelessness and Rough Sleeping service and the operational management of temporary accommodation and supported accommodation used for homeless prevention initiatives. Contributing to and implementation and delivery of the Council's Housing Strategy Homelessness and Rough Sleeper Strategy. Supporting the wider team, these roles will have specific remits to also support the recently created Rough Sleeping team (West role) and Young Persons Pathway team (East role), that both sit within the wider Housing Needs Service. Both services are developing consistency across county and improvements. This will give the opportunity to work with multiple partners, both internal and external to develop new ways of working and create bespoke services for the customer group. About the Role The role offers the opportunity to gain experience of all aspects of Housing Needs work including: <ul> <li>Support the Housing Needs and Housing Options Managers in delivering an efficient and effective housing needs service</li> <li>Assisting the Housing Needs Service Managers with performance management analysis, benchmarking and collation of best practice for service development</li> <li>Support managers to review and develop risk assessments and policies and procedures for the service</li> <li>Assistance with service improvement task and finish groups</li> <li>Support for data collection, reports for homelessness, rough sleeper work, young persons pathway, support services and service delivery changes</li> <li>Provide low level support with clients on housing applications, assistance with benefits, budgeting to support the team</li> <li>Shadowing front line officers to develop knowledge of Housing Act and Homelessness legislation</li> </ul>Benefits of working and learning in the service: <ul> <li>Experience of working in a busy Council service</li> <li>Opportunity for graduates from a Housing or related discipline to apply and develop technical knowledge and skills in a trauma aware environment</li> <li>Learning from highly experienced officers and other specialists</li> <li>Opportunity to take responsibility for your own caseload where appropriate</li> <li>Experience of working in partnership with other organisations, such as Adult Social Care, Children's Social Care, Police, Registered Providers, Voluntary organisations</li> </ul>Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) after 5 years' service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness &amp; Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus, lots more... These positions will be fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future. Start your journey to a great career and join us as a graduate trainee. The job profile outlines more detailed information and the opportunities regarding the role and the personal specification requirements for the role. If you would like to learn more about our Graduate Development Scheme, please visit our website to learn more <a href="https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-graduate-scheme-and-work-experience/our-graduate-scheme" target="_blank">https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-grad…</a> Contact and Apply Applying is easy, simply register your details, tell us your motivation for applying and how you meet the criteria in the supporting evidence section, remove your personal details from your CV and upload. For an informal discussion and more information on this role, please contact <a href="mailto:alison.morton@northyorks.gov.uk" target="_blank">alison.morton@northyorks.gov.uk</a> Key Documents Job Description Total Rewards Brochure Key Dates Closing Date: 30th November 2025 Interview Date: 9th December 2025 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Needs Graduate Trainee

Salary: Grade E (scp 6 £25,989), for 1-6 months, Grade F (scp 9 £27,254) for 6-12 months, and Grade G (scp 13 £29,064) for the final year 13-24 months. Grade: E, F and G Contract: 2 years fixed term as part of North Yorkshire graduate programme Hours: 37 hours per week Location: Northallerton or Harrogate, North Yorkshire We have an exciting opportunity for a graduate trainee to join Housing Needs with the distinct focus on the work of the Rough Sleeper team and supporting the wider Housing Needs delivery across North Yorkshire. The Rough Sleeper team was developed as part of the Housing Needs service restructure 2024 and provides extensive services across all localities. This role will assist with further developing services and align with recommendations withing the Homelessness and Rough Sleeper Strategy. The role is based in Harrogate or Northallerton but requires travel to all localities in North Yorkshire. If you want to develop diverse skills, this position could be ideal for you. The Council's Housing Needs responsibilities include the management of the Housing Options and Homelessness Teams across the Localities. Overseeing the provision of an efficient and effective housing options service and ensuring the Council meets its statutory obligations under the Housing Act 1996 Part 7, Homelessness Reduction Act 2017 and related legislation. Complying with the prevention, relief and main housing duties under the Homelessness Reduction Act 2017. The provision of an effective Housing Options, Homelessness and Rough Sleeping service and the operational management of temporary accommodation and supported accommodation used for homeless prevention initiatives. Contributing to and implementation and delivery of the Council's Housing Strategy Homelessness and Rough Sleeper Strategy. Supporting the wider team, this role will have specific remits to also support the recently created Rough Sleeping team (West role) and Young Persons Pathway team (East role), that both sit within the wider Housing Needs Service. Both services are developing consistency across county and improvements. This will give the opportunity to work with multiple partners, both internal and external to develop new ways of working and create bespoke services for the customer group. About the Role The role offers the opportunity to gain experience of all aspects of Housing Needs work including: <ul> <li>Support the Housing Needs and Housing Options Managers in delivering an efficient and effective housing needs service.</li> </ul> <ul> <li>Specific focus on rough sleeping and young people's services across North Yorkshire</li> </ul> <ul> <li>Assisting the Housing Needs Service Managers with performance management analysis, benchmarking and collation of best practice for service development</li> </ul> <ul> <li>Support managers to review and develop risk assessments and policies and procedures for the service</li> </ul> <ul> <li>Assistance with service improvement task and finish groups</li> </ul> <ul> <li>Support for data collection, reports for homelessness, rough sleeper work, young persons pathway, support services and service delivery changes</li> </ul> <ul> <li>Provide low level support with clients on housing applications, assistance with benefits, budgeting to support the team</li> </ul> <ul> <li>Shadowing front line officers to develop knowledge of Housing Act and Homelessness legislation</li> </ul>Benefits of working and learning in the service: <ul> <li>Experience of working in a busy Council service</li> </ul> <ul> <li>Opportunity for graduates from a Housing or related discipline to apply and develop technical knowledge and skills in a trauma aware environment</li> </ul> <ul> <li>Learning from highly experienced officers and other specialists</li> </ul> <ul> <li>Opportunity to take responsibility for your own caseload where appropriate</li> </ul> <ul> <li>Experience of working in partnership with other organisations, such as Adult Social Care, Children's Social Care, Police, Registered Providers, Voluntary organisations</li> </ul>Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) after 5 years' service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness &amp; Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus, lots more... These positions will be fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future. Start your journey to a great career and join us as a graduate trainee. The job profile outlines more detailed information and the opportunities regarding the role and the personal specification requirements for the role. If you would like to learn more about our Graduate Development Scheme, please visit our website to learn more <a href="https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-graduate-scheme-and-work-experience/our-graduate-scheme" target="_blank">https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-grad…</a> Contact and Apply Applying is easy, simply register your details, tell us your motivation for applying and how you meet the criteria in the supporting evidence section, remove your personal details from your CV and upload. For an informal discussion and more information on this role, please contact Maggie Gibson, Housing Needs Service Manager on <a href="mailto:margarita.gibson@northyorks.gov.uk" target="_blank">margarita.gibson@northyorks.gov.uk</a>, Alison Hobden Rough Sleeper Team Leader <a href="mailto:alison.hobden@northyorks.gov.uk" target="_blank">alison.hobden@northyorks.gov.uk</a> Key Documents Job Description Total Rewards Brochure Key Dates Closing Date: 30th November 2025 Interview Date: 9th December 2025 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

The Vacancy SUPPORTING FUTURES We're on the hunt for a special someone to hit the ground running in support of our Independent Living Schemes as part of our Communities Service, on a 12 month fixed-term contract . Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver 'Great Places', Great Services', and 'Great Tomorrows'. You'll assist in the delivery of a broad range of services to some of our most vulnerable customers across our Daventry district, using your practical knowledge and problem-solving to provide a customer-focussed approach. You'll be looking for real variety in your role; interacting with our customers, external agencies and partners, your team and the wider business, as well as signposting customers to appropriate support services. You'll also be looking for a challenge which will put your knowledge of housing law and customer focus to excellent use when dealing with anti-social behaviour, tenancy issues, property viewings and sign-ups with new customers. A few key points from our role profile: <ul> <li>Signpost customers to FHG tenancy support team for money advice and/or other third-party agency support where appropriate.</li> <li>Consult with customers regarding any proposed works on schemes, ensure customers views are taken into consideration and encourage customers to engage with all activities which may affect their home.</li> <li>Liaise with the Communities Team where action is required and in response to unacceptable and anti-social behaviour which is impacting on the wider community.</li> <li>Support Community Housing Officers in collating evidence to support any necessary action as required.</li> <li>Promote community engagement activities by supporting community groups and events in communal areas/centres.</li> <li>Programme and install any enhanced or upgraded Telecare or Assistive Technology for Futures' customers.</li> <li>Attend any faulty Telecare equipment as and when required during normal working hours across the Group.</li></ul>Futures who? We're a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is 'Great places, great services, great tomorrows'. We're an Investors in People Platinum employer and our people tell us they love working here. So, what's in it for me! If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. We're proud to be Investor in People Platinum award - the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work. You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive. To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date. Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job. Flexible Accountable Customer Centric Trusting Supportive

Independent Living Officer

Grade: H Salary: £31,537-£34,434 per annum pro rata Contract Type: Temporary, Maternity Leave Vacancy Hours: 22 per week Location: Malton, North Yorkshire We are seeking a dedicated and passionate Supported Accommodation Support Officer to join our Ofsted-registered supported accommodation scheme for looked after children and young people aged 16 and older. This role is vital in supporting young people during their transition to adulthood and independence. Key Responsibilities: Provide direct support to young people in our care, promoting the development of essential life skills for independent living. Facilitate workshops and one-to-one sessions focused on practical life skills including budgeting, cooking, household management, and personal care . Support young people with education, employment and training opportunities Assist young people in accessing appropriate services and benefits. Maintain accurate records and contribute to needs assessments. Work collaboratively with social services, education providers, and other relevant agencies Provide emotional support and guidance to young people during their transition to adulthood. Ensure compliance with Ofsted standards and safeguarding requirements. Essential Skills and Experience Experience: working with looked after children or vulnerable young people. Knowledge of the needs of young people transitioning from care to independence. Understanding of safeguarding principles and procedures. Ability to build trusting relationships with young people. Excellent communication and interpersonal skills. Strong organisational abilities and record-keeping skills. Patience, resilience and a non-judgmental approach. For more information about the role, please contact Helen Burrows at <a href="mailto:helen.burrows@northyorks.gov.uk" target="_blank">helen.burrows@northyorks.gov.uk</a>. What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: <ul> <li> a local government pension scheme with 18.1% employer contribution </li> <li> salary sacrifice schemes </li> <li> employee discount benefits including shopping, supermarkets, gym discounts and more! </li> <li> travel loans </li> <li> Health Assured - confidential help and support for your wellbeing </li> </ul>Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Key Dates: Closing Date: 30 November 2025 Interview Date: 18 December 2025 Venue for Interview: Ryedale House -Derwent Lodge Key Documents: Job Description.docx Total rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Support Officer

Grade: E, F and G Salary: Grade E (scp 6 £25,989), for 1-6 months, Grade F (scp 9 £27,254) for 6-12 months, and Grade G (scp 13 £29,064) for the final year 13-24 months Hours: Full time, 37 Hours per week Contract: 2 years fixed term as part of North Yorkshire Council graduate programme Location: Malton, North Yorkshire We are seeking a graduate trainee for Housing Needs, focusing on the young people's pathway team and supporting our wider services across North Yorkshire. With recommissioned supported accommodation for 18-25 year olds launching in February 2026 and the Young People's prevention service joining the team in February 2025, now is an opportune time to get involved. The role is based in Malton but also can also sometimes use the Scarborough office too and requires travel to all localities in North Yorkshire. If you want to develop diverse skills, this position could be ideal for you. The Council's Housing Needs responsibilities include the management of the Housing Options and Homelessness Teams across the Localities. Overseeing the provision of an efficient and effective housing options service and ensuring the Council meets its statutory obligations under the Housing Act 1996 Part 7, Homelessness Reduction Act 2017 and related legislation. Complying with the prevention, relief and main housing duties under the Homelessness Reduction Act 2017. The provision of an effective Housing Options, Homelessness and Rough Sleeping service and the operational management of temporary accommodation and supported accommodation used for homeless prevention initiatives. Contributing to and implementation and delivery of the Council's Housing Strategy Homelessness and Rough Sleeper Strategy. Supporting the wider team, these roles will have specific remits to also support the recently created Rough Sleeping team (West role) and Young Persons Pathway team (East role), that both sit within the wider Housing Needs Service. Both services are developing consistency across county and improvements. This will give the opportunity to work with multiple partners, both internal and external to develop new ways of working and create bespoke services for the customer group. About the Role The role offers the opportunity to gain experience of all aspects of Housing Needs work including: • Support the Housing Needs and Housing Options Managers in delivering an efficient and effective housing needs service. • Specific focus on young people's services across North Yorkshire • Assisting the Housing Needs Service Managers with performance management analysis, benchmarking and collation of best practice for service development • Support managers to review and develop risk assessments and policies and procedures for the service • Assistance with service improvement task and finish groups • Support for data collection, reports for homelessness, rough sleeper work, young persons pathway, support services and service delivery changes • Provide low level support with clients on housing applications, assistance with benefits, budgeting to support the team • Shadowing front line officers to develop knowledge of Housing Act and Homelessness legislation Benefits of working and learning in the service: • Experience of working in a busy Council service • Opportunity for graduates from a Housing or related discipline to apply and develop technical knowledge and skills in a trauma aware environment • Learning from highly experienced officers and other specialists • Opportunity to take responsibility for your own caseload where appropriate • Experience of working in partnership with other organisations, such as Adult Social Care, Children's Social Care, Police, Registered Providers, Voluntary organisations Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) after 5 years' service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness &amp; Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus, lots more... These positions will be fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future. Start your journey to a great career and join us as a graduate trainee. The job profile outlines more detailed information and the opportunities regarding the role and the personal specification requirements for the role. If you would like to learn more about our Graduate Development Scheme, please visit our website to learn more <a href="https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-graduate-scheme-and-work-experience/our-graduate-scheme" target="_blank">https://www.northyorks.gov.uk/jobs-and-careers/our-apprenticeships-grad…</a> Key Dates Closing date: 30 th November Interview date: 9 th December Key Documents Total Rewards Brochure.pdf Job Description.docx Contact and Apply Applying is easy, simply register your details, tell us your motivation for applying and how you meet the criteria in the supporting evidence section, remove your personal details from your CV and upload. For an informal discussion and more information on this role, please contact <a href="mailto:sarah.wintringham@northyorks.gov.uk" target="_blank">sarah.wintringham@northyorks.gov.uk</a> . NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. Apply now

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Mansfield Hours: Full time, 37.5 h per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience Contract Type: Fixed Term until 31st March 2026 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups / pods.</li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 15/12/2025 Closing Date 7/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Jon Wibberley | <a href="mailto:jon.wibberley@cgl.org.uk" target="_blank">jon.wibberley@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

We're more than just a water company. We're dedicated to making a positive impact on the environment, sustainability, and the communities we serve. By joining us, you'll work with the latest technologies, driving forward-thinking projects that enhance and protect national infrastructure, making a real difference to the communities we serve. With nearly 10,000 colleagues, we're looking for more brilliant people who are passionate about sustainability, eager to innovate, and ready to turn challenges into opportunities for a better future. LET'S CUT STRAIGHT TO ITWe're looking for a Strategic Asset Manager to develop holistic, long-term Water Network solutions that will ensure we adapt and keep pace with our customer needs, growth and climate change. This is a great opportunity to join our team at our site in Derby or Coventry. Key Accountabilities: <ul><li>Develop and implement Network solutions for Growth, Resilience and WINEP.</li><li>Work with Strategy and Regulation department to produce a regulatory submission including the Business Plan for the PR29 Price Review.</li><li>Communicate and roll out PR24 plans to other internal stakeholders (including Senior Management) and gain buy-in for delivery.</li><li>Be a Technical project sponsor to advise developer services on our networks ability to accommodate both domestic and non-domestic growth</li><li>Oversee the investment plan for water networks totalling circa £200m to £250m per annum to ensure the project design delivers the benefit as per the business plan</li><li>Ensure that latest data, learning and best practice is incorporated into our plans and work with the innovation experts to identify exciting new opportunities</li><li>Build external networks of contacts and represent the Company on external groups.</li></ul>WHAT WE'RE LOOKING FOR About You: You will need to be a strategic thinker, problem solver with a strong grasp of water networks and hydraulics. It goes without saying you'll have excellent communication skills and demonstrate the ability to influence colleagues of all levels effectively. You will work closely with stakeholders internal and external and work well under pressure to tight deadlines. The ability to compile, analyse, interpret and present complex technical data sets is a must. We want someone who is both a team player as well and competent project sponsor who owns problems until resolution. You'll also hold a full U.K driving licence. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. HOW WE'LL REWARD AND CARE FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family: <ul><li>Salary: £53,963</li><li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li><li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li><li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li><li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li><li>Dedicated training and development with our 'Academy' </li><li>Electric vehicle scheme and retail offers</li><li>Family friendly policies and two volunteering days per year </li></ul>LET'S GOWe can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.

Strategic Asset Manager

Job description We are recruiting a Project Manager at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Penallta House Team: Development and Strategy Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £42,839 - £46,142 and offer access to training and development opportunities. Are you ready to shape the future of housing in Caerphilly? A thrilling opportunity has opened up for a driven and passionate Project Manager to join the ambitious and forward-thinking Caerphilly Homes Strategy and Development team. This is your chance to play a pivotal role in delivering an inspiring vision - 1,000 brand-new homes across the county borough by 2033. We're looking for someone who thrives in a fast-paced, ever-evolving environment, with proven experience in managing contracts, projects, and people. If you're a natural team player with energy, enthusiasm, and a genuine passion for making a difference, we want to hear from you! For the role, we ask that you have: <ul> <li>Relevant Level 4, 5 or 6 qualification on the Credit and Qualifications Framework for Wales.</li> <li>The ability to make sound financial and technical decisions on a day to day basis.</li> <li>Experience of managing contracts.</li> <li>Full UK Category B driving license and the use of a motor vehicle insured for business / work purposes to travel throughout the borough and beyond to attend meetings with consultants / developers and visit sites.</li> </ul> - We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Jane Roberts-Waite on 01443 864340 or email <a href="mailto:roberj2@caerphilly.gov.uk" target="_blank">roberj2@caerphilly.gov.uk</a> / Mark Noakes on 01443 866378 or email <a href="mailto:noakem@caerphilly.gov.uk" target="_blank">noakem@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.

Project Manager

Scheme Manager - Broxbourne Salary:£33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the leadership skills to inspire a team and create a safe, supportive environment where individuals can rebuild their lives? At Hightown, we are looking for a motivated and compassionate Scheme Manager to lead our supported housing scheme in Broxbourne, which provides accommodation for up to 20 single homeless individuals. About the Scheme We deliver empathy led, person first support that helps people move forward with confidence. Whether it's securing a new home, accessing vital resources, or finding the right wellbeing services, you will play a key role in transforming lives. We are proud to offer a space built on dignity, respect, and empowerment and we are looking for someone who shares these values. What You Will Be Doing As Scheme Manager, you will: <ul><li>Lead and support a dedicated team</li><li>Oversee the delivery of high-quality support and advice</li><li>Ensure individuals can access and maintain safe, secure housing</li><li>Promote a positive workplace culture rooted in respect and inclusion</li></ul>What We Are Looking For You will bring: <ul><li>Understanding of the challenges faced by homeless individuals</li><li>Experience working in homelessness service would be advantageous</li><li>Proven leadership and supervisory experience</li><li>Strong IT and administrative skills</li><li>Full UK Driving Licence</li></ul>Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus</li><li>Monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development</li><li>Workplace pension &amp; life assurance (3x annual salary)</li><li>Refer-a-friend scheme (£130 bonus)</li></ul>At Hightown, we put the people we support first. We are committed to building passionate, inclusive teams that deliver outstanding care - cost-effectively, without compromising on quality or safety. We are proud to be an Equal Opportunities &amp; Disability Confident Employer.

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