field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Shape the future of housing services in Barnsley Are you an exceptional leader with a passion for delivering outstanding housing services and creating thriving communities? Berneslai Homes is seeking a dynamic Head of Housing Management to join our Senior Management Team and play a pivotal role in shaping the strategic direction and operational excellence of our estate services.Who are we?At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator of Social Housing.About the roleAs Head of Housing Management, you’ll lead a diverse portfolio of services including housing and tenancy management, income and leaseholder services, community buildings, and specialist support initiatives. You’ll be responsible for driving transformational change, ensuring compliance with regulatory standards, and embedding a culture of prevention and early intervention across all service areas.This is a high-impact role where you will:<ul><li>Lead strategically: Develop and deliver innovative strategies aligned with our Strategic Plan.</li><li>Champion safeguarding: Act as the company’s Safeguarding Lead, ensuring the safety and wellbeing of vulnerable customers.</li><li>Drive performance: Manage a £5.8m budget and lead a team of 140 professionals to deliver exceptional services.</li><li>Influence partnerships: Represent Berneslai Homes at key strategic boards and partnerships, shaping policy and practice at local and regional levels.</li><li>Innovate for impact: Introduce new ways of working, secure external funding, and deliver initiatives that make a real difference to our tenants and communities.</li></ul>What we’re looking forWe need an inspirational leader who:<ul><li>Holds a relevant degree or equivalent professional qualification.</li><li>Has extensive knowledge of housing law, safeguarding legislation and regulatory compliance.</li><li>Brings proven experience in strategic leadership within a complex public sector environment.</li><li>Demonstrates resilience, adaptability, and a track record of delivering transformational change.</li><li>Is customer-focused, with exceptional communication and influencing skills at all levels.</li></ul>Why join us?At Berneslai Homes, we’re committed to creating safe, sustainable and vibrant communities. You’ll have the opportunity to:<ul><li>Shape services that directly improve lives.</li><li>Work with passionate colleagues in a supportive, forward-thinking organisation.</li><li>Enjoy a competitive benefit package, and opportunities for professional development.</li></ul>You can find out more about the role, the benefits of working for us and how to apply on our website.

Head of Housing Management

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

Staff Benefits at Kibble <ul><li>Learning continues with opportunities for further training, job variety and funded study</li><li>Healthcare significantly contributes to expenses such as dental treatments, new glasses and contact lenses</li><li>Money off shopping and events from Blue Light Card, Costco and other partners</li><li>Discounts are available for childcare through Puddle Lane children's nursery</li><li>Immediate access to confidential counselling helps you prioritise self-care</li><li>Wellbeing perks continue with Cycle to Work and generous holidays</li></ul>About Kibble Kibble supports children and young people (aged 5-26) who have experienced trauma and adversity through residential care, education and mental health services. For more than 200 years, we've put young people first and have built a trusted charity with vital services that strive to transform lives, families and communities. When starting a new job at Kibble, you'll become part of a dedicated staff team who make sure children are happy and safe 365 days a year, 24/7. Whether your role is in care, education, or the corporate side, you'll help give young people a chance at life. Job Purpose We are recruiting for an enthusiastic Learning and Development Officer to join our team. The successful candidate will be responsible for supporting over 800 staff across Scotland and the delivery of a professional, responsive and dynamic learning and development service across the group. You will be responsible for the key deliverables that develop and support all Kibble staff. This includes delivering Safe Crisis Management (SCM), Trauma training and First Aid. Main Duties: <ul><li>Delivering learning and development activities across a broad range of training needs to support the continued development of Kibble staff.</li><li>Evaluate all learning activity through effective evaluation and provide recommendations for improvement.</li><li>Maintain accurate records of training activity, attendance, and evaluation results.</li><li>Work with our frontline colleagues to collaborate, design and develop new learning solutions that support Kibbles staff achieve its organisational aims.</li><li>Maintain your professional CPD by keeping up to date with the latest trends and best practices in the learning and development sector.</li><li>Manage relationships with external training providers and partners as required.</li><li>Support the implementation of Kibble's learning and development strategy.</li></ul>Person Specification Essential: <ul><li>The successful candidate must have a Driving License.</li><li>Have worked in a Learning &amp; Development role or equivalent.</li><li>Experienced SCM trainer.</li><li>Proficient at using Microsoft products including Word, PowerPoint, Excel.</li><li>Excellent communication skills.</li><li>Good organisational skills and can work in a busy team or independently.</li></ul>Desired: <ul><li>Have experience of working in the Child Residential or equivalent sector.</li><li>First Aid Training experience</li><li>A CIPD in L&amp;D qualification or equivalent.</li><li>A training/teaching qualification such as TAP, TQFE, Award in Education and Training (or equivalent). </li></ul>Key Competencies Respectful <ul><li>Willing to listen and understand others and maintain credibility in your role and for Kibble </li><li>Support others and gain trust, positive and enthusiastic </li><li>Develop people by helping staff individually and as groups so that they may perform the best they can</li></ul>Essential Responsive <ul><li>Creative, delivers practical solutions, and flexible to meet others needs </li><li>Willing to examine own values, principles, and assumptions. </li></ul>Learns from own experiences <ul><li>Motivates others by establishing clear direction and standards; providing opportunities for participation; motivating others by giving encouragement, recognition and personal support for their efforts and achievement</li></ul>Essential Reliable <ul><li>Well organised, copes well under pressure, takes ownership, proactive and goal focused </li><li>Transparent and open, keeps others informed, acts and is sensitive to people's needs</li><li>Co-ordinates tasks</li></ul>Essential Additional Information Share any notes that provide extra details. Example of Care Rota If relevant add rota pattern. Safe Crisis Training (SCM) Successful candidates will require a level of fitness to be able to carry out SCM. Please see note section below (4) for further information. Notes <ol><li>This job outline reflects the main tasks and responsibilities discharged by the post holder at the present time, however, Kibble reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.</li><li>Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity and respect for all individuals and which is consistent with Kibble's stated policy on equal opportunities.</li><li>The successful candidate will be subject to PVG Scheme Membership. Having previous convictions will not automatically disbar you from working at Kibble (with the exception of offences against children or other vulnerable groups) and every case is taken on an individual basis.</li><li>The successful candidate will be required to undertake Safe Crisis Management (SCM) training and will require a level of fitness to be able to carry out SCM. The successful candidate must be able to participate fully in this training and be prepared to put this training into practice. The SCM training will consist of two days theory and two days physical training. The successful candidate must complete this training in full within four weeks of an agreed start date. Should the candidate for any reason fail any aspect of the SCM training (theory, physical or both parts), an additional two weeks will be given to pass.</li><li>Appointments will be subject to a twelve-month probationary period.</li></ol> Follow Kibble on Social Media Keep updated by following on LinkedIn, Facebook, Instagram and X.

Learning and Development Officer

An exciting opportunity has arisen in the Safeguarding Unit for the post of a full-time Independent Reviewing Officer (IRO). Independent Reviewing Officer Working Hours: 36 hours per week Contract Type: Permanent Salary: £50,269- £53,460 Closing Date: 25th January 2026 Interviews will take place on 28th January 2026 Now is a very exciting time to join Children's Services in Salford. We want children growing up in Salford to see and say that their city, community, and services are great and this was recognised in our last Ofsted report which rates our overall services as 'good' An excellent opportunity has arisen for a full time, Independent Reviewing Officer within Salford's Safeguarding Children and Quality Assurance Unit, based at Unity House, Swinton. The post holder will carry a caseload which meets the specifications recommended in the IRO handbook and will be expected to be proactive in their responsibilities towards ensuring the best outcomes for the children and young people in Salford they are responsible for. Why work for Salford Children Services? • Listen to what children and young people want and work hard to make sure that the services they provide help keep them safe and to achieve their wishes (Ofsted) • The workforce is stable and children and young people in Salford have sustained and meaningful relationships with consistent workers. • Staff are supported through a well-targeted and effectively delivered training programme. • Strong leadership and management. The work does not stop here. We are committed to continuous improvement. We may be 'good' but we will always have things to improve and develop further to become outstanding! There will be opportunities to deliver training programmes and contribute to the continuing practice development of social workers. Prospective candidates will be social work qualified and will demonstrate substantial experience in work with children and families, including looked after children, care proceedings and child protection, as a practitioner and in some kind of supervisory capacity. For an informal discussion about the post please contact the IRO practice manager- Rachael Rowland on 0161 603 4350 or <a href="mailto:r.rowland@salford.gov.uk" target="_blank">r.rowland@salford.gov.uk</a>. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. <a href="https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants" target="_blank">https://www.gov.uk/government/publications/criminal-records-checks-for-…</a> If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work &amp; grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page.. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page.. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at <a href="https://www.salford.gov.uk/gdpr" target="_blank">https://www.salford.gov.uk/gdpr</a> .

Independent Reviewing Officer

The Role We have an excellent opportunity to join our team as either an Independent Reviewing Officer (IRO) for our children and young people in care or as a Child Protection Conference Facilitator for our children and young people subject to Child Protection Plans. Within the role of IRO / CP Conference Facilitator you will be responsible for; <ul><li>Analysing, reviewing and supporting children and young people who are either subject to Care Plans or Child Protection Plans.</li><li>To act as consultant for social workers, managers and other agencies on child protection matters and thresholds for conferencing.</li><li>To facilitate the involvement of parents and children in making and reviewing child care plans and child protection plans ensuring that the "voice of the child" is reflected in the outcome of the process and explore opportunities to ensure that this is heard. </li></ul>About You We are looking for individuals who are highly motivated, pro-active, driven, and committed to improving the lives of children and young people. You will be experienced and confident in working in a multi-agency environment, have excellent communication skills and emotional intelligence to work with children, young people and their families. Along with the skills to chair complex meetings in a relational manner. Candidates for this role should have a minimum of 5 years post qualified in social work that includes in-depth knowledge and practice experience in child protection and children in care. We reward you with great benefits: <ul><li>Highly competitive salary with an opportunity to earn up to £1,000 extra, every year (£500 retention payment every six months)</li><li>Green fleet car scheme with NHS Fleet Solutions</li><li>Hybrid and flexible working</li><li>Excellent continuous professional development opportunities</li><li>Exciting career progression pathway</li><li>An attractive pension</li><li>Staff recognition awards and celebration events</li><li>Visible and supportive leadership</li><li>Mileage payment and town centre parking scheme</li><li>Up to 34 days annual leave with an option to buy more</li><li>Paid for Social Work England professional fees</li><li>Staff discount at popular retail and leisure sites</li></ul>Other benefits <ul><li>Work in a modern, award-winning building</li><li>Be conveniently located next to the Metrolink, bus exchange and a short walk from Rochdale train station</li><li>You're also a 10-minute drive from the M62 corridor</li></ul>What our colleagues say... Our social workers say Rochdale Council is a great place to work and their managers are supportive, approachable and listen to their ideas. Here are some further comments from our social workers... <ul><li>'We work in friendly, supportive, multidisciplinary teams'</li><li>'There are lots of easy to access training opportunities to learn and aid career development'</li><li>'We have lots of community resources available to support families'</li><li>'We are based right in the town centre office, next to M&amp;S and close to local services'</li></ul>We are making positive progress in terms of our ways to work with children, young people and families as work to deliver better outcomes for all. We are empathetic and listen to our families as we build on their strengths to work towards agreed goals. To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please include reference to your qualifications that are specified on the person specification within your CV/Supporting Statement. Please ensure you anonymise your CV and supporting statement. Appointment to this post is subject to Enhanced Child workforce DBS and background checks. Unfortunately, we are unable to offer sponsorship for this role.

Strategic Housing at Rochdale Council has undertaken a customer-focused transformation program, which has included the creation of two new service areas: 'People' and 'Property'. Both services work together to deliver housing solutions across the Borough, including through our new customer delivery office in Rochdale town center. We require experienced housing professionals who are passionate about the real-life difference that quality housing makes in our community and who will want to be integral to that delivery. We have an exciting vacancy for a Housing Supply Officer (Growth) to help contribute towards our vision for excellent strategic housing within the Borough. We require an individual who is passionate about the real-life difference that quality housing makes in our community and you will want to be a pro-active part of our service achieving that aim. You will be working on the development and delivery of homes across the Borough and across all tenures of housing stock, including procuring and commissioning works to bring forward affordable housing on a portfolio of Council owned brownfield sites. You will ideally be experienced in the development and delivery of build programs, including the planning and procurement processes &amp; procedures. You will relish the challenge of engaging with property owners, colleagues, developers, Registered Providers of Social Housing, customers and third sector partners. You will be capable of prioritising tasks, delivering on set timetables and ensuring timely completion of project commitments. You will be capable of maintaining case files, spreadsheets and engaging with relevant parties both in person and via office-based means. You will work to support the responsible Housing Team Lead (Growth) and you will relish working together as part of a small team to deliver on key Council priorities. You should have a strong background relating to the person specification and be able to demonstrate relevant experience. You will have an ability to develop, manage and maintain a multi-priority workload, progressing various ideas and plans concurrently to achieve effective delivery. Casual User Car Allowance is payable. To apply for this job role please upload your CV with a supporting statement that provides evidence of how you meet the specification criteria of the job role. You must meet all essential criteria to be shortlisted (CV Application Form). If you are interested in what we are offering and have the skills we are looking for we want to hear from you. Shortlisting will take place 21st January 2026 and interviews will be held on 4th February 2026. Unfortunately, we are unable to offer sponsorship for this role

Housing Supply Officer

Position: Regional Housing Officer (London, Surrey and Essex) Location: Hybrid working with visits around London, Essex and Surrey Hours: 35 contracted hours per week Salary: Up to £36,645.95 per annum plus car allowance of £2,280 per annum Closing Date: 21st January 2026 Job ref: 4873 We regret to inform you that Advance is unable to accept any sponsorship requirements. About the Role: Would you like to work somewhere where you get to make a real difference every day? We have an exciting opportunity for a Regional Housing Officer at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living. This role is based in London, Essex, Kent and Surrey and some home working, you will manage our tenants and shared ownership properties. We are looking for a communicative well organised and experienced housing officer to manage this wide geographical area. In the role you will be making a difference daily to improving the lives and outcomes of our tenants and shared owners. The role of a Housing Officer will include: <ul><li>Providing effective tenancy and resident management in line with policies and procedures.</li><li>Dealing with anti-social behaviour, tenancy changes, shared ownership management and rent arrears including former tenant arrears.</li><li>Developing, building, and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services.</li><li>Playing a key role in the management and allocation of empty properties.</li><li>Developing and leading on tenant and shared ownership engagement initiatives.</li></ul>As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential. About the candidate: If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people's lives, then we want to hear from you, you will also be: <ul><li>An excellent communicator</li><li>Able to build excellent relationship with customers and colleagues</li><li>Highly competent with Microsoft Office</li><li>Highly competent with Open Housing or a similar data base</li></ul>Training and development opportunities will be offered to ensure the successful candidate can undertake the role. If you are a person who likes to make a difference and experience of working in a diverse housing organisation then this is the job for you! The role requires an Enhanced DBS. For more information about the role please contact, Laura Williams on 07739923511 or Email:<a href="mailto:Laura.Williams@advanceuk.org" target="_blank">Laura.Williams@advanceuk.org</a> About the organisation: Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: <ul><li>Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)</li><li>Sector specific training is provided as part of induction plus opportunities for professional development</li><li>Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more</li><li>Long service awards payable in 5 year increments</li><li>Golden Hello/refer a friend receive up to £500</li><li>Cycle to work scheme</li><li>Access to our Employee Assistance Programme</li><li>Free DBS (Disclosures and Barring Service)</li><li>Excellent opportunities to progress your career within Advance</li><li>Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)</li></ul>Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. Safeguarding: At Advance, Safeguarding is embedded in our organisational culture - it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level. As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support - or of any member of our team - please don't hesitate to get in touch. <a href="mailto:Ryan.Brummitt@Advanceuk.org" target="_blank">Ryan.Brummitt@Advanceuk.org</a> Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing &amp; Support Ltd reserves the right to close this job once sufficient applications have been received.

Regional Housing Officer

The Vacancy Resident Liaison Officer - WPS Location: Milton Keynes (commutable distance required) Team: Planned Maintenance Join WPS and make a real difference in our communities! We're looking for a Resident Liaison Officer to be the vital link between our tenants and project teams. Your role will ensure smooth communication, a safe environment, and successful delivery of our cyclical and planned works programme. What You'll Be Doing <ul> <li> Support the Lead Supervisor in planning annual programmes of work</li> <li> Help deliver projects on time, on budget, and to the highest quality</li> <li> Communicate effectively with all stakeholders and attend regular progress meetings</li> <li> Explain upcoming works to tenants and issue access notices</li> <li> Organise reasonable adjustments and keep the site team informed</li> <li> Maintain a clear complaints procedure and resolve disputes professionally</li> <li> Attend community events and build strong relationships</li> <li> Report defects and identify trends to the Project Lead</li> <li> Ensure promises made to tenants are kept - every time!</li></ul>What We're Looking For <ul> <li>Excellent communication and people skills</li> <li>Ability to manage multiple priorities</li> <li>A proactive, problem-solving mindset</li> <li>Experience in housing or construction liaison roles (preferred)</li></ul>Why Join Us? At WPS, we believe in creating safe, thriving communities. You'll be part of a supportive team that values collaboration and innovation. Ready to apply? Send us your CV today and help us deliver homes people love! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy Resident Liaison Officer - North London (Planned Works) Company: WPS Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in North London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy ️ Resident Liaison Officer - Retrofit Projects (Carlisle) Location: Carlisle Business Unit: WPS Contract Type: Full-time, Permanent Are you passionate about making a difference in people's lives and communities? Do you thrive on building trust, solving problems, and ensuring smooth communication between residents and project teams? If so, we want you on our team! WPS is delivering a series of exciting retrofit projects across Carlisle, and we're looking for a dedicated Resident Liaison Officer to be the friendly face and reliable point of contact for tenants throughout the works. Your role will be key in ensuring tenants are informed, supported, and satisfied throughout the delivery of these improvements. What You'll Be Doing <ul> <li>Liaising daily with residents and leaseholders to arrange access, surveys, and appointments</li> <li>Acting as the first point of contact for tenant queries, concerns, and complaints</li> <li>Ensuring all communications are honest, clear, and empathetic</li> <li>Supporting site teams with Health &amp; Safety checks and compliance</li> <li>Maintaining accurate records of inspections, complaints, and meeting actions</li> <li>Collaborating with subcontractors, surveyors, project managers, and clients to ensure works meet specifications and resident expectations</li> <li>Helping resolve disputes and damage claims professionally</li> <li>Carrying out audits and site safety checks</li> <li>Ensuring the business remains compliant with OF and Health &amp; Safety regulations</li></ul> What You'll Bring <ul> <li>Strong communication and listening skills</li> <li>Confidence dealing with complaints and resolving issues</li> <li>A proactive, supportive, and organised approach</li> <li>Cultural awareness and empathy for diverse tenant needs</li> <li>IT proficiency (Excel, Word, Outlook)</li> <li>Asbestos Awareness (desirable)</li> <li>Full UK Driving Licence (essential)</li> <li>Bilingual skills (a bonus!)</li></ul> Why Join WPS? At WPS, we're committed to improving homes and lives through sustainable retrofit solutions. You'll be part of a supportive team that values your contribution and offers opportunities for growth and development. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting If successful one of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy Resident Liaison Officer - West London (Planned Works) Company: WPS Location: Kilburn, covering Hammersmith &amp; Fulham Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy Resident Liaison Officer - WPS Location: Swindon Division: Planned Maintenance Salary: Competitive Experience in Retrofit Required We have an exciting opportunity for a Resident Liaison Officer to join our team at WPS, working within our Planned Maintenance division. You'll cover the Swindon area, supporting residents on Social Housing Decarbonisation Fund retrofit projects, which include: • Scaffolding • Window &amp; Curtain Wall Replacements • Brickwork &amp; Concrete Repair • External Wall Insulation (EWI) ...and more! Key Responsibilities: • Set up, manage, and deliver the Tenant/Customer/Resident Liaison Service across multiple retrofit sites. • Attend regular client and tenant meetings to ensure the highest level of customer service. • Ensure a consistent and professional approach to customer care throughout retrofit works. • Act as a point of escalation for tenant complaints and manage the resolution process. • Maintain and update the on-site database to reflect ongoing retrofit activities. Requirements: • Proven experience as a Resident Liaison Officer, specifically within retrofit and planned maintenance programmes. • Strong knowledge of internal and external works related to retrofit projects. • Excellent communication, customer service, and IT skills. • Full UK Driving Licence with access to a vehicle. What We're Looking For: A confident and empathetic communicator who thrives in a resident-facing role. You'll be organised, proactive, and passionate about delivering excellent service throughout retrofit and maintenance projects. Ready to make a real impact in your community? Apply now and join a team that values care, quality, and collaboration! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

12 Permanent Jobs