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Additional role requirements:<ul><li>Full driving licence</li><li>Willing to undergo a DBS check</li><li>35 hours a week - which may include Saturday mornings, as we offer a flexible service for our tenants and leaseholders, so you will also be required to be part of our out of hours rota</li></ul>&nbsp;Can you help us make homes healthier and safer for our residents?At PA Housing, we have a dedicated team within our Assets department to tackle damp, mould, and disrepair issues – and we need an experienced professional to help lead the way.Within this role you’ll take ownership of property inspections and manage works from start to finish. From diagnosing problems and specifying repairs to managing contractors and keeping residents informed, your role will be key to improving living conditions and ensuring every project is delivered to the highest standard.This isn’t your typical property maintenance role – it’s about making a real, lasting difference to our residents’ homes and lives.&nbsp;What’s in it for you….In addition to the salary, we offer a number of benefits, including:<ul><li>High street discount schemes</li><li>Health cash plans</li><li>26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more</li><li>Flexible bank holidays – take them when it suits you</li><li>Car leasing scheme</li></ul>&nbsp;What you’ll be doing……<ul><li>Managing damp, mould, and disrepair works from diagnosis through to completion, including specifying, procuring, and monitoring.</li><li>Identifying effective solutions to reduce damp and mould, such as building repairs, ventilation, and humidity control systems.</li><li>Providing residents with clear advice to help them manage and prevent damp and mould in their homes.</li><li>Administering contractor duties – reviewing Bills of Quantities, Schedules of Works, specifications, and ensuring compliance with budgets, timescales, and regulations.</li><li>Overseeing contractor performance, from pre-start inspections through to post-completion sign-off.</li><li>Keeping CRM systems updated and providing regular progress reports to management.</li><li>Certifying valuations and contractor claims within your delegated authority.</li><li>Working closely with our Resident Liaison Officer to ensure residents are kept informed and supported throughout.</li><li>Demonstrating value for money while delivering high-quality, customer-focused outcomes.</li><li>Collaborating with residents to incorporate their views into works programmes wherever practical.</li></ul> What we’re looking for:We’re looking for someone with the skills, qualifications, and mindset to deliver exceptional results. You’ll ideally bring:<ul><li>Accredited qualification with RICS or CIOB.</li><li>NEBOSH/IOSH qualification and knowledge of quality control systems.</li><li>Strong technical knowledge of domestic property maintenance.</li><li>Experience using Microsoft Project, NBS software, Keystone Planned Maintenance, and advanced MS Office skills.</li><li>At least 2 years’ experience delivering stock investment/major works in social or residential housing.</li><li>Experience managing suppliers through long-term contracts (including JCT Measured Term or similar).</li><li>Proven track record of contract administration, including variations, valuations, and final accounts.</li><li>Strong customer service skills with the ability to deliver excellent resident satisfaction.</li><li>A demonstrable history of taking projects from inception through to successful delivery.</li></ul>If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

Damp & Mould & Disrepair Surveyor

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

The Vacancy Resident Liaison Officer / Administrator - Enfield (Responsive Repairs) Company: WPS Salary: Competitive, based on experience Office Location: Enfield Projects: Across the M25 &amp; Hemel Hempstead WPS is seeking a proactive and organised Resident Liaison Officer (RLO) / Administrator to join our team. Based in our Enfield office, you will act as the primary point of contact for residents, ensuring smooth communication, managing appointments, and handling concerns with empathy throughout responsive repairs. Your role is central to maintaining trust, minimising disruption, and supporting residents during ongoing works. Key Responsibilities <ul> <li>Serve as the main resident contact for updates, concerns, complaints, and general enquiries</li> <li>Manage repair appointments, scheduling, access requirements, and real-time updates</li> <li>Communicate professionally with residents, operatives, supervisors, and managers</li> <li>Handle issues and complaints with empathy, clarity, and solutions-focused thinking</li> <li>Maintain accurate records, update internal systems, and support compliance and admin processes</li> <li>Assist vulnerable residents, ensuring they understand the works and feel supported</li> <li>Provide general administrative support to the team</li> <li>Support projects across the M25 region and Hemel Hempstead</li></ul> Ideal Candidate <ul> <li>Experience as an RLO, administrator, or in a social housing customer-facing role</li> <li>Strong communication and interpersonal skills</li> <li>Proficient in Microsoft Excel and confident using IT systems</li> <li>Highly organised, calm under pressure, and able to manage competing priorities</li> <li>Excellent problem-solver with a customer-centred approach</li> <li>Works well independently and within a team</li> <li>Full UK driving licence (essential for travel between sites)</li> <li>Understanding of social housing and resident needs</li></ul> Why Join Us? <ul> <li>Be part of a supportive, growing team delivering essential services</li> <li>Play a meaningful role in helping tenants feel safe, informed, and valued</li> <li>Competitive salary with opportunities for long-term development</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Housing &amp; Support Manager - Woking Salary: £37,740 per annum plus on-call payments Hours: Full-time, permanent (37 hours per week) Location: Woking We are seeking an experienced and motivated Housing &amp; Support Manager to lead and manage the housing and support services delivered by our Woking teams. In this role, you will ensure that the support provided is holistic, empowering, and promotes independence, while effectively managing risk and fulfilling our duty of care to clients. Our teams deliver a wide range of services for individuals with diverse support needs, including: <ul><li>A 24-hour Ofsted registered service for young people</li><li>Support for those with a history of homelessness</li><li>Assistance for individuals with substance misuse challenges</li><li>Support for people with enduring mental health issues</li></ul>The successful candidate will also: <ul><li>Join the Senior Surrey on-call rota</li><li>Strengthen and build on our excellent relationships with local authorities</li><li>Foster a culture of supportive and effective teamwork</li></ul>For further details, please refer to the job description. Essential requirements: <ul><li>Proven experience in management and leadership within housing or support services</li><li>A commitment to promoting independence and positive outcomes for clients</li><li>Own car and a full, valid driving licence (including occasional use of manual pool vehicles)</li><li>Qualification in Housing Management or a desire to work towards this</li></ul>Not sure if you tick every box? The best candidates rarely do! If you're excited by this opportunity, share our values, and believe you have most of what we're looking for, we encourage you to apply - you could be exactly who we need. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Manager

The Vacancy Resident Liaison Officer - Hammersmith &amp; Fulham (Responsive Repairs) Company: WPS Salary: Competitive, based on experience WPS is seeking a proactive Resident Liaison Officer (RLO) to join our team supporting responsive maintenance services across Hammersmith and Fulham. This fast-paced role focuses on providing excellent communication, customer care, and real-time support to residents experiencing day-to-day repair issues. Key Responsibilities Act as the first point of contact for residents regarding responsive repair queries Manage real-time updates, repair appointments, and access requirements Communicate clearly with residents, operatives, and supervisors to ensure timely completion of works Handle urgent concerns and complaints with empathy, professionalism, and a solutions-focused approach Maintain accurate records, update internal systems, and support compliance processes Assist vulnerable residents by ensuring they are fully supported throughout the repair process Ideal Candidate • Experience working in responsive repairs or a similar customer-facing role within social housing • Strong communication, organisation, and problem-solving skills • Ability to stay calm and efficient in a fast-paced, reactive environment • Works well both independently and within a team • Full UK driving licence (essential for travel between sites) • Understanding of social housing, resident needs, and effective service delivery Why Join Us? • Join a supportive, growing team improving daily services for residents • Make a real impact by helping tenants feel safe, informed, and valued • Competitive salary and opportunities for long-term career development Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy Resident Liaison Officer - North London (Planned Works) Company: WPS Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in North London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy Resident Liaison Officer - West London (Planned Works) Company: WPS Location: Kilburn, covering Hammersmith &amp; Fulham Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

7 Permanent Jobs in London, UK