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Department:&nbsp;Affordable Homes Reports to:&nbsp;Service Manager – Housing Assets Team:&nbsp;Surveyors (x4), OT (x1), Adaptations Surveyor (x1), Lands Officer (x1), Retrofit Team (x3)<h3>About the Role</h3>We are seeking a dynamic and experienced&nbsp;Operations Manager – Planned Maintenance&nbsp;to lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.<h3>Key Responsibilities</h3><ul><li>Lead the delivery of the Council’s planned maintenance and capital investment programmes.</li><li>Manage and motivate a team of surveyors and specialists to deliver high-performing services.</li><li>Oversee procurement, contract management, and compliance with financial and regulatory standards.</li><li>Ensure accurate stock condition data and effective asset management planning.</li><li>Drive service improvement through performance monitoring, resident feedback, and innovation.</li><li>Represent the Council in meetings with stakeholders, residents, and external partners.</li></ul><h3>What We’re Looking For</h3>We’re looking for a confident leader with:<ul><li>Full membership (or working towards) of RICS or CIOB and a relevant degree.</li><li>A strong background in contract/project management within housing or a related field.</li><li>Excellent knowledge of building technology, asset management, and housing systems.</li><li>Proven ability to manage budgets, lead teams, and deliver results under pressure.</li><li>Strong communication, negotiation, and IT skills, including use of databases and reporting tools.</li><li>A customer-focused, innovative, and flexible approach to service delivery.</li></ul>A retrofit qualification and experience working in or with local authorities would be advantageous.<h3>Other Requirements</h3><ul><li>A full driving licence and access to a vehicle for business use.</li></ul><h3>Why Join Us?</h3>At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.Closing Date: 9am 7 September 2025Interview Date: To be confirmed

Operations Manager – Planned Maintenance

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We are seeking talented individuals to join our Housing Academy team during an exciting period for the Housing sector. The Housing Academy is a registered training provider dedicated to supporting professional development through qualifications from Level 2 to Level 5, delivered online, face-to-face, or blended.The role involves delivering high-quality learning and assessment, supporting quality assurance, developing learning materials, and enhancing the learner experience through tailored support and feedback. We operate a hybrid model, with opportunities for both permanent and contractor tutors.You will support our ongoing commitment to quality assurance and the development of learning materials and assessments across the Housing Academy’s provision. The role will focus on enhancing the overall learner experience through the provision of a high level of support, comprehensive feedback and guidance tailored to meet a wide variety of learners needs.We operate a hybrid model, with some tutors working alongside our team on a contractor basis and whilst we are looking at the recruitment of permanent tutors as a priority, please do also talk to us if you are interested in joining our bank of contractors – we would love to hear from you! &nbsp;Candidates should have proven experience of delivering and assessing housing qualifications, a background in the Housing Sector, and a passion for education and excellent learner support.How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager, via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications:&nbsp;Wednesday 10 September 2025 (noon)Interviews due to take place:&nbsp;Tuesday 23 and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Housing Academy tutor

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp;About you&nbsp;We are looking for an exceptional individual, to support the delivery of high-quality and fit for purpose learning experiences across our Housing Academy provision.The Housing Academy provides everyone within the housing sector with the opportunity to continue their professional development through online qualifications and training.You will play a key role in assisting with the development and implementation of quality assurance mechanisms providing support for the tutors and verifiers, to ensure a high level of service for learners and organisations to meet Awarding Organisation and regulatory requirements.&nbsp;To succeed in this role, you will have proven experience of working in an educational setting with experience of internal verification processes. Excellent organisational and project management skills with an understanding of the key elements of course delivery and presentations and substantial experience of working in an educational setting. Experience of managing and monitoring workloads with excellent communication and interpersonal skills to support the tutors and contracting team, assisting with the provision of training and development.&nbsp;How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Wednesday 10&nbsp;September 2025 (noon)Interviews due to take place: Tuesday 23&nbsp;and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Academy quality and delivery officer

Job Introduction About Us: 2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. We are looking for an experienced Accommodation Manager to join our Facilities Team at Kent and Canterbury Hospital, Canterbury on a full time (37.5 hours) permanent basis to manage the Trust residential accommodation across three sites. The accommodation manager will maximise the utilization of available space, providing a consistent income stream for the Trust whilst line managing the team who conduct bookings, payments, cleanliness and Health &amp; Safety. This role is pivotal in liaising between occupants of Trust property and service delivery teams to ensure an exceptional level of service and cost is adhered to in line the the landlord's obligations across all three sites. The Role <ul><li>Responsibility for the day to day management of the Accommodation Offices across three sites including management of the accommodation and domestic staff.</li><li>Enhance quality in the accommodation team, following company standards and expectations.</li><li>Prepare monthly reports and action plans for the Head of Facilities and relevant Trust and 2gether bodies and panels, attending meetings when required. </li><li>Work closely with facilities management colleagues, providing cross cover as necessary. </li><li>Act as the 2gether expert advisor on all issues relating to the provision of staff accommodation.</li><li>Property management, including allocating appropriate accommodation to incoming tenant, ensuring signed leases/tenancy agreements/licence to occupy are signed and in place and planning availability of accommodation over the financial year.</li><li>Financial and contractual management in relation to accommodation, including annual review of rental income, implementing changes with tenants, rent arrears and referring to credit control when appropriate.</li><li>Maintaining local standards to ensure a safe environment for residents in regards to Infection Control, Health and Safety, Fire and Security and responsibility for ensuring compliance with current legislation for example COSHH, Hygiene Code, Environment Protection, Waste etc. </li><li>Compliance and risk management in relation to accommodation, including acting as Designated Officer (Fire) for the onsite accommodation. </li></ul>The Person <ul><li>Educated to degree level in Property Management or Facilities Management (or the appropriate relevant experience).</li><li>Significant experience in a property related role, ideally NHS or public sector with experience of managing a budget and line management experience.</li><li>Knowledge of property management, including housing standards and leasing arrangements.</li><li>Knowledge of current legislation relating to the services - COSSH, Hygiene, Infection Control, Environmental Protection, Waste, Transport Regulations.</li><li>Keen understanding of issues relating to the Trust and NHS, and how these influence the Facilities as a service provider.</li></ul>Some of the skills you'll need: <ul><li>Ability to work under pressure</li><li>Flexible and innovative approach to problems and working practices</li><li>Multi-disciplinary working and interpersonal skills.</li><li>Effective leadership, team building, and problem-solving skills.</li><li>Excellent communication, presentation, and influencing attributes. </li><li>Excellent stakeholder management skills, including communication and organisation skills.</li></ul>What we offer <ul><li>25 days annual leave + bank holidays with the opportunity also to buy or sell leave. </li><li>Company Pension</li><li>Onsite childcare facilities</li><li>Blink- Staff communications app</li><li>Viv up- Staff discounts &amp; wellbeing platform</li><li>Discounted food in canteen</li><li>Access to the blue light card</li></ul>We offer discounts and savings that make a difference to you including: <ul><li>Discounted travel, accommodation, airport parking, holidays, skiing and travel extras</li><li>Subsidised bus pass</li><li>Health and beauty, gifts, toys, fashion and entertainment</li><li>Training and development opportunities including BICS and functional skills training</li></ul>Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.

Accommodation Manager

Are you a Property or Housing Surveyor with experience in Social Housing / Housing Association? Stop scrolling, we could have your next role right here.... What you'll do You'll deliver a range of professional property surveys to inform asset management decisions, such as: stock condition, asbestos re-inspections, HHSRS surveys and energy performance assessments. Your expertise will help validate future investment needs and ensure compliance with housing standards, including Decent Homes and HHSRS. Collaborating with stakeholders, you'll provide technical advice, maintain accurate records, and contribute to high-quality service delivery. Important Stuff Location: Warrington, with travel to other locations as required around the North West Salary: £38,484 Benefits: 25 days holiday (plus bank holidays, increasing with service), Pension, Life Assurance Cover, Employee Discounts, Access to funding enabling study for professional qualifications &amp; More! What you need <ul><li>Strong knowledge of construction legislation and health &amp; safety standards.</li><li>A relevant qualification in construction e.g. Level 4 or equivalent</li><li>Proven experience conducting building surveys and analysing property conditions.</li><li>Excellent IT skills as you will be capturing and verifying survey data, administering systems, etc.</li></ul>You must have a full UK driving license and access to a vehicle, as you will be travelling around the region. Interested? Then apply today!

Property Surveyor (Social Housing)

The Vacancy WPS are seeking a Resident Liaison Officer/Customer Complaints Officer to join our Responsive Maintenance Team in the West Lancashire area. With offices in Skelmersdale you will ideally be living within commuting distance as this role will be office based. The key focus for this role will be to liaise with tenants and the Client, to ensure that the complaint gets resolved as quickly as possible, To do this you will need to take full responsibility of the complaint from when receiving it to the end, this will involve booking works into diaries and making sure the works are carried out on the appointment date given to the tenant, also keeping tenants fully updated by phone or may require a site visit with the progress of works. Key Accountabilities will include: <ul> <li>Take full control of the complaint from receiving to the completion. </li></ul><ul> <li>Booking works that are part of the complaint into the Opp's / contractor diary. </li></ul><ul> <li>Chase contractors for completions </li></ul><ul> <li>Liaise with Tenants and the Client. </li></ul><ul> <li>Attend Client meetings. </li></ul><ul> <li>Work alongside Contract manager to highlight any trends. </li></ul><ul> <li>Carry out site visit when required to discuss complaint with tenant. </li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Job Introduction At Turning Point, we support people across the UK with mental health issues. As the Transition Navigator, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Beacon Lodge is a mental health step down unit that supports people to transition from acute mental health wards back into the community. Passionate about people, you'll enjoy the scope of this role. With an emphasis on recovery working alongside specialist housing and benefit related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will also have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota consisting of 12-hour day and waking night shifts including alternate weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Housing and benefit knowledge would be desirable in this role but support and training will be provided to the successful candidate. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Transition and Housing Support Worker

The Vacancy Independent Living Wellbeing &amp; Compliance Assistant <ul> <li>Gateshead</li> <li>36.25 hours per week (will consider job share)</li> <li>Permanent</li> <li>£24,477 - £ 25,544 (FTE based on 36.25 hours per week) + benefits package </li></ul>Castles &amp; Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time, (36.25 hours per week) Wellbeing and Compliance Assistant, working across two of our Independent Living Schemes in Gateshead, with a salary of £24,477- £25,544 per annum. You don't need to have experience in working in housing to apply for this role. If you believe you have the transferrable skills needed, we want to hear from you. The ideal candidate will have experience and skills in a customer focused role that include: <ul> <li>Working independently as well as part of a wider team</li> <li>Organisational skills and good time management</li> <li>Good understanding of Microsoft packages</li> <li>Strong communication skills, both verbally and in writing</li> <li>Using a variety of electronic recording and monitoring systems</li> <li>Maintaining accurate and timely records</li></ul>CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers. If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with. You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click "Apply Now" to complete our online application. Closing date for applications: Sunday 21st September 2025. Interviews to be held: Tuesday 30th September 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Independent Living Wellbeing & Compliance Assistant

Job Introduction So what is this role exactly? This is a rare opportunity for a Building Safety Manager to join Your Housing Groups established and highly collaborative Building safety team as a Building Safety Manager. The safety of our customers is Your Housing Group's number one priority, and the Building Safety Manager role is integral to the management of safety within our Buildings. Working within and as part of the wider Asset Team, you will work in close collaborative partnership with the Head of Compliance &amp; Building Safety, to ensure compliance with building safety standards and with colleagues from teams across YHG. What will my working week look like? Your role will be a varied blend of regional and home working as you will need to visit the buildings under your care regularly to provide technical support and assurance and you will have the autonomy to manage your own diary accordingly. What will I be responsible for doing? You will have responsibility for ensuring Your Housing Group meets or exceeds its quality, regulatory, and legislative requirements under the Building Safety Act and Fire Safety Act, through effective monitoring and management of the buildings within your allocated remit. This will include meticulous management of Building Safety Cases, ensuring the Golden Thread of Information is clearly identifiable, demonstrable and easily accessible As our Building Safety Manager, it's a given that along with managing building safety, you will also manage and champion resident engagement across the Group's portfolio of properties within the scope of legislation (such as the Building Safety Bill), ensuring the needs of our residents are met. You'll ensure digital records are maintained in line with regulatory requirements, supporting the delivery of the Golden Thread and collaborate on supporting the development of training for colleagues and maintain your own professional competency through CPD and engagement with sector best practice You will have responsibility for our high-rise buildings within the scope of the Building Safety Act and special projects such as buildings requiring complex remediation. You will also have line management responsibility for the Assistant Building Safety Manager and will work with a wide range of stakeholders internally and externally, raising the profile of the Building Safety Team and awareness of its objectives and activities throughout the wider business. What would make me stand out from the crowd? To be successful as a Building Safety Manager, here at YHG, you will be • Experienced in the building safety management and compliance requirements for high rise and complex building • Knowledgeable on all aspects of safety associated with these buildings, acting as the guardian of resident and building safety for the Group • Confident working with multiple stakeholders in a building safety capacity • Able to act as a critical friend to the business, providing assurances to all internal and external stakeholders about the safety of our residents and buildings • Passionate about working and engaging with residents That all sounds great, what's in it for me? In return we offer £55,000 - £65,000 for a 35-hour week, and 25 days annual leave (leave also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 82% of colleagues here recommend us as a 'great place to work As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 21st September We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG3

Building Safety Manager

Job Introduction Bridge Recovery Housing provides individual homes, support and a high-quality housing management service for people with multiple and complex needs. Our approach is rooted in the principles of Housing First which offers safe, stable housing without preconditions, and wrapping intensive, person-centred support around each individual. We are now seeking to appoint a Housing First, Housing Officer. This role is offered on a full-time permanent basis and is a front-facing, community-based role that requires in person engagement with service users, property visits and collaboration with partner agencies. Due to the nature of the service and the needs of the client group, remote or hybrid working is not applicable. The Housing Officer will be expected to work primarily in the field and at designated service locations to ensure responsive and effective housing management. A key element of this role will be for the Housing Officer to be responsible for delivering and assisting in the development of all aspects of a responsive housing management service. You will work collaboratively with Bridge colleagues and a range of external partners to help service users understand and meet the terms of their tenancies/licence agreements, with the goal of helping them sustain their accommodation. Each service user has an Integrated Care Plan and receives intensive support from a dedicated Navigator within the Housing First Navigator Service. It is essential that you have experience of providing a housing management service along with experience of service users who have vulnerabilities/challenging behaviour. You will have knowledge of a wide range of housing management issues such as tenancy conditions, tenants' rights and responsibilities and neighbour nuisance, along with excellent communication and negotiating skills. We are looking for someone who can work calmly and effectively with individuals who may present in crisis with strong professional boundaries. A full driving licence, access to a vehicle and business insurance is a requirement of the role. If you are passionate about what we do and would like to make a difference working as part of our dedicated staff team, we would love to hear from you. In return, as well as a rewarding career, we can offer a competitive salary, 4% pension contribution, generous annual leave entitlement, employee assistance scheme, life insurance, a monthly team wellbeing session and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer. If you have any further questions, please contact <a href="mailto:recruitment@thebridgeproject.org.uk" target="_blank">recruitment@thebridgeproject.org.uk</a> To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project You must complete the Bridge Project's application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria. No CVs are accepted. No Employment Agencies please. There is no closing date. Applications will be considered on submission so please apply promptly as the vacancy will be removed on appointment.

Bridge - Housing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Spring Court - PO13 8LA. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 5th September 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. One team together Internal mobility In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed. Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.

Scheme Housing Officer

Place and Economic Growth Communities Directorate Senior Homelessness Prevention Officer Ref: 000931 Contract: Permanent Salary: £42,839 - £47,181 per annum (Grade 8) Hours: 36.66 per week Based: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT Closing Date: Sunday 7th September 2025 Shortlisting &amp; Interview Dates: TBC. Role Overview: <ul><li>Supervisory responsibility for the Homelessness Prevention Officers, leading on all aspects of the supervision and Learning and Development of staff.</li><li>To provide legal and case management advice and guidance to the Homelessness Prevention Officers ensuring that a consistent, high quality service is provided that meets the Council's statutory obligations.</li><li>To undertake joint working with a range of partner agencies aimed at effectively preventing and relieving homelessness.</li><li>Contribute to the Council's overall budget reduction programme by ensuring the effective prevention of homelessness through early intervention and proactive casework management. </li></ul>Key Requirements: <ul><li>To maintain up to date, excellent knowledge of homelessness legislation, the Code of Guidance and associated legislation and case law in order to:</li><li>Assess applications from people who approach the authority as homeless</li><li>Make decisions relating to the authority's duties and responsibilities towards them under provisions contained within Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017).</li><li>To monitor and ensure compliance with service performance standards and the needs of customers. Ensure services and accommodation complies with Health and Service Legislation, Equality and Diversity, and other statutory guidelines</li><li>To be responsible for the ongoing development of operational procedures in relation to homelessness prevention, ensuring they are up to date, in line with legislation, the code of guidance and which support best practice.</li><li>Deliver team meetings and training programmes that meet the needs of the team and other sections and agencies involved in the Housing Options Oldham service and support processes.</li><li>To provide specialist advice to partner agencies on homelessness legislation and related issues, including guiding decisions which may be subject to legal challenge or scrutiny.</li><li>To represent the organisation and service at local and regional level in order to develop integrated approaches to combating homelessness.</li><li>To represent the service at multi-agency forums including but not limited to MARAC and MAPPA.</li><li>To deal with and direct complex casework and respond accordingly to enquiries from elected member, partners and customers.</li><li>Lead on the performance management of the team ensuring that they have a clear awareness of the organisational aims and objectives and also having a clear awareness of their personal targets and those of the service.</li><li>To prepare and present reports relating to the service to senior management meetings and to other groups.</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Senior Homelessness Prevention Officer

The Vacancy ️ Resident Liaison Officer - Retrofit Projects (Carlisle) Location: Carlisle Business Unit: WPS Contract Type: Full-time, Permanent Are you passionate about making a difference in people's lives and communities? Do you thrive on building trust, solving problems, and ensuring smooth communication between residents and project teams? If so, we want you on our team! WPS is delivering a series of exciting retrofit projects across Carlisle, and we're looking for a dedicated Resident Liaison Officer to be the friendly face and reliable point of contact for tenants throughout the works. Your role will be key in ensuring tenants are informed, supported, and satisfied throughout the delivery of these improvements. What You'll Be Doing <ul> <li>Liaising daily with residents and leaseholders to arrange access, surveys, and appointments</li> <li>Acting as the first point of contact for tenant queries, concerns, and complaints</li> <li>Ensuring all communications are honest, clear, and empathetic</li> <li>Supporting site teams with Health &amp; Safety checks and compliance</li> <li>Maintaining accurate records of inspections, complaints, and meeting actions</li> <li>Collaborating with subcontractors, surveyors, project managers, and clients to ensure works meet specifications and resident expectations</li> <li>Helping resolve disputes and damage claims professionally</li> <li>Carrying out audits and site safety checks</li> <li>Ensuring the business remains compliant with OF and Health &amp; Safety regulations</li></ul> What You'll Bring <ul> <li>Strong communication and listening skills</li> <li>Confidence dealing with complaints and resolving issues</li> <li>A proactive, supportive, and organised approach</li> <li>Cultural awareness and empathy for diverse tenant needs</li> <li>IT proficiency (Excel, Word, Outlook)</li> <li>Asbestos Awareness (desirable)</li> <li>Full UK Driving Licence (essential)</li> <li>Bilingual skills (a bonus!)</li></ul> Why Join WPS? At WPS, we're committed to improving homes and lives through sustainable retrofit solutions. You'll be part of a supportive team that values your contribution and offers opportunities for growth and development. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Once you apply one of the Recruitment Team will be in contact to discuss the role in more detail and advise of the next step. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Introduction Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: This role will be based at across our Leisure Centre premises of Halton Leisure Centre, Brookvale Recreation Centre, and The Frank Myler Pavilion. .The role requires you to work closely with the Facility Managers and Senior Management Teams of the designated sites to ensure that the facilities are clean, safe and in good working order for our users. Hours: 37 per week Your Contributions: The ideal candidate will have experience working with PPE and training other team members on the use of pool plant equipment. They should possess key holder or supervisory experience and demonstrate a flexible approach to working hours. A willingness to pursue ongoing training opportunities is essential. The candidate must be available for emergency call-outs and alarm activations, hold a valid driving licence with access to their own vehicle, and be able to work across the borough within the leisure service as and when required. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: <ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development</li><li>Free Car Parking at HBC sites</li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Marc Jones <a href="mailto:marc.jones@halton.gov.uk" target="_blank">marc.jones@halton.gov.uk</a> Interviews will take place W/C 8th September At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you - <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible. We look forward to receiving your application!

Premises Officer

Independent Living Support Worker Who Are We? The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint an Independent Living Support Workers to join the team at Ferndene and provide excellent support. Ferndene comprises of 9 self-contained bungalows, with staff facilities, gardens and car parking. The people at Ferndene require assistance throughout the day to enable them to lead fulfilling lives. Our Independent Supported Living schemes are home for individuals with learning disabilities and/or physical disabilities who require support with everyday living tasks, cooking, cleaning, organising social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, with a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. As this is a 24/7 service, day and night shifts are available. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul><li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li><li>Access to a rewards scheme designed to save money on shopping</li><li>Contributory Pension Scheme </li><li>Induction and ongoing training</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme</li><li>Wellbeing support (including occupational health, physio services and counselling services)</li></ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/work-with-us/" target="_blank">https://www.percyhedley.org.uk/work-with-us/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable number of applicants have been appointed.

Independent Living Support Worker

Independent Living Support Worker - British Sign Language (qualified) Who We Are The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint a new team of qualified BSL (British Sign Language) Independent Living Support Workers, this is an exciting opportunity to help build our BSL ISL Provision and provide excellent support. Due to the demands of the service, we are looking for candidates who hold a BSL qualification. The property is a 2 bedroom home located in a residential area in Newcastle, a short walk from the City Centre, St James Park, the Town Moore and Leazes Park as well as local transport services which opens up the whole of the North East to the people we support. There is also parking available. Our BSL Independent Supported Living scheme is a home for 2 young individuals who are leaving college and require support with everyday living tasks, cooking, cleaning, organising fun social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, friendly, enjoy your work and have a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. There are also times when the people we support will need support with managing behaviours of concern. Where there are training needs identified these will be provided. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul><li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li><li>Access to a rewards scheme designed to save money on shopping</li><li>Contributory Pension Scheme </li><li>Induction and ongoing training</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme</li><li>Wellbeing support (including occupational health, physio services and counselling services)</li></ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/vacancies/staff-benefits/" target="_blank">https://www.percyhedley.org.uk/vacancies/staff-benefits/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.

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