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Job Introduction Following the retirement of the previous postholder, we are looking for a Senior Officer who can provide leadership to the hardworking and professional Housing Support Team. The Housing Support Team provides a high level of support to key business processes in the Housing Operations service. Housing Operations is responsible for the enforcement of housing standards in rented properties, licensing of HMOs, delivery of adaptations to disabled people, provision of financial assistance to vulnerable homeowners and bringing empty properties back into use. The Senior Officer - Housing Support Team is a key role in the Housing Operations service. As well as supervising a team of 8 FTE Administration Officers, the Senior Officer needs to build and sustain excellent relationships with internal and external customers to ensure that the Housing Support Team continues to provide high quality support which is flexible and adaptive to constantly changing needs. The main responsibilities of this role: <ul><li>Supervise a team of up to 10 FTE Administration Officers, including approving leave, recording sickness and having regular performance focused 1:1 discussions.</li><li>Provide day to day management of the team to ensure core activities are covered, such as providing phone and physical office cover.</li><li>Manage processes within the Housing Support Team to ensure that robust quality standards are maintained.</li><li>Develop effective responses to changing needs - of internal customers especially - and balance conflicting demands on the Team's resources.</li><li>Assist managers and other senior officers in Housing Operations with problem solving and in developing processes and procedures to underpin effective working and improved service delivery.</li><li>Oversee the immediate office environment to ensure that key materials are available when needed, such as stationary and PPE, and that equipment such as printers/ scanners, support service operations. </li></ul>How to Apply If you are interested in joining our team and would like some further information, please contact Simon Welch on 07582 101587 or email <a href="mailto:simon.welch@bradford.gov.uk" target="_blank">simon.welch@bradford.gov.uk</a>. Employee Offer Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf . Equal Opportunities We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants. The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities &amp; groups and provides added benefits and resources to its members.

Senior Officer - Housing Support Team

Job Introduction We're the largest social housing landlord in Milton Keynes with more than 12,000 properties. We have a wide range of different types of homes, neighbourhoods and estates ranging from the brutalist architecture of the 1960s through to terraces built in the age of the Victorians. Our tenants are as diverse as our property portfolio, coming from all walks of life with different needs, opinions and requirements that we take care to listen to and respect. We're seeking a positive and enthusiastic person to join the Neighbourhood Team as a Housing Officer. You'll deliver targeted tenancy management support which will be achieved through building trust with your residents, enabling engagement across a range of complex social dynamics to support residents to meet their needs, helping them manage their home and tenancy effectively and enforcing tenancy breaches. This is a site-based role. Interviews for this role will be held on 24 and 25 July 2025. Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Main Responsibility <ul><li>To be the dedicated Housing Officer for a housing patch, responsible for a range of tenancy and estate management functions.</li><li>Responsible for a range of tenancy management functions including, but not limited to, estate/site inspections, tenancy audits, introductory tenancy visits and sign-ups of new tenants. </li><li>Engage with residents to identify issues and working to address these with residents, colleagues, and partner agencies to reduce the risk of tenancy failure and prevent evictions. This will include understanding and working empathically with people through difficult and complex situations. </li><li>Effectively manage incidents of nuisance and anti-social behaviour, working together with anti-social behaviour colleagues where necessary.</li><li>Actively assessing risk and working with colleagues within adult services and safeguarding, using a multi-agency approach, to develop action plans to manage any identified risks.</li><li>Proactively manage a varied workload, including addressing complex and difficult tenancy and social issues with residents, signposting and making referrals as appropriate.</li></ul>The Ideal Candidate <ul><li>Chartered Institute of Housing Professional Qualification Level 3 or equivalent demonstrable experience of complex and challenging tenancy/resident management. </li><li>Demonstrating an empathic and robust approach to managing residents demands from a wide spectrum of people, with ability to adapt communication style to suit different situations.</li><li>Able to demonstrate sound knowledge of secure tenancy management relating to Housing Act of 1985 and relevant knowledge of the Housing Act 1988, Housing Act 1996 and the Localism Act of 2011. </li><li>Demonstrable experience of evaluating and managing risks as they develop in real time, employing professional curiosity and making complex decisions while working independently.</li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, demonstrating the use of this knowledge to mentor residents and communities in positive behaviours. </li><li>For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Housing Officer

Job Introduction Sheltered Housing Officer Role Purpose: • Provide an excellent housing management service to a patch of sheltered properties, encouraging resident involvement in scheme and community activities. • Provide preventative support and security to vulnerable or potentially vulnerable tenants and leaseholders to enable them to manage their homes independently. Main Objectives: 1. Enable tenants to maintain their tenancies through tenancy advice, support, enforcement and annual tenancy review visits. 2. Deliver a customer focused service, tailored to the needs of residents through effective tenancy management and scheme management. 3. To build strong relationships with key partners to provide a holistic and comprehensive housing management service to residents. Main Responsibilities: 1. Lead on continually assessing the needs and risks of residents living on the patch through preventative calls, visits and annual tenancy reviews to raise and follow up any safeguarding concerns. 2. Make referrals to the Support team for a full needs and risk assessment when necessary (e.g. where there is a change in circumstances or a specific incident has occurred),. 3. Identify personal care issues through preventative work and liaise with the appropriate key partners. Liaise with, and signpost to, other agencies to ensure residents have access to services necessary to maintain their independence. 4. Work closely with the BCP Council Operations Centre ensuring that effective communication regarding residents and scheme management is maintained, providing a consistent service to residents. 5. Provide information on community facilities and resources available to residents and activities to promote inclusion into the wider community and help residents overcome social isolation. 6. Work closely with the Voids team to assess nominations for new tenancies for suitability, including contact with other agencies (where appropriate) to verify supporting information and follow procedure. 7. Manage changes to tenancies effectively and lawfully, throughout the duration of a tenancy. 8. Carry out Tenancy Visits including annual tenancy review vists, new tenant visits and Introductory tenancy visits. 9. Ensure residents are involved in shaping and reviewing services provided, 10. Investigate incidents of anti-social behaviour and tenancy breaches, working with victim and perpetrator through effective case management and partnership working. 11. Ensure the schemes are well maintained and attractive communities through working with the Neighbourhood Officer (Sheltered). 12. Manage the guest rooms and mobility scooter storage effectively. 13. Accurately maintain files and IT based recording systems and provide statistical performance information as required. 14. Be an effective team player and assist in covering other members of the Sheltered Housing team. General: 1. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities 2. Undertake such other duties as may be required from time to time, commensurate with the level of the post. 3. Comply with all decisions, policies and standing orders of BCP Homes and any relevant statutory requirements, including Equal Opportunities legislation, the Health and Safety at Work Act and Data Protection Act. The Ideal Candidate <ul><li>Experience of providing Housing management and support to vulnerable individuals</li><li>Experience of partnership working</li><li>Experience of monitoring services (e.g. facilities management [repairs, cleaning, grounds maintenance] health and safety)</li><li>Experience of dealing with anti social behaviour and conflict resolution</li><li>Ability to deliver excellent housing management services</li><li>Ability to learn quickly and work flexibly in a changing environment</li><li>Ability to work with a diverse and pressurised workload, to target and without supervision</li><li>Computer literate (MS Word, Excel, Outlook, and Internet)</li><li>Strong observational skills and attention to detail </li><li>Good knowledge of social housing and residents' rights and responsibilities</li><li>Knowledge of housing law, housing support and sheltered housing management </li><li>Knowledge of statutory and voluntary sector support services for vulnerable individuals</li><li>Flexible and cooperative working style</li><li>Commitment to excellent and responsive customer service and service delivery</li><li>Positive attitude to equality and diversity </li><li>Able to visit residents on the patch (and the wider locality on occasion) in their own homes at times to suit the client, which may involve climbing stairs</li><li>Access to a vehicle for work (travel between housing schemes required)</li><li>Enhanced DBS clearance </li></ul>Please contact Karen Rees - <a href="mailto:karen.rees@bcpcouncil.gov.uk" target="_blank">karen.rees@bcpcouncil.gov.uk</a> for and informal chat or Lynn Piper - <a href="mailto:lynn.piper@bcpcouncil.gov.uk" target="_blank">lynn.piper@bcpcouncil.gov.uk</a> About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits We offer an excellent benefits package for further details see here As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024. DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Sheltered Housing Officer

Independent Reviewing Officer Location - Trafford Town Hall Salary Grade - Band 10 (£46,731- £48,710) Working Pattern - Full Time Working hours - 36.25 Contract type - Permanent Interview type - In person Here in Trafford Children's Services our vision is that our teams are offering the right help at the right time, and that at all levels our interventions make life better for children and families. We are ambitious for our children and for our practitioners - and our core value is 'would this be good enough for my child'? We want to have practitioners and managers who are confident and brave in their practice and are supported by strong leaders at all levels. As a relatively small local authority, we pride ourselves on our friendly teams, manageable caseloads, creative approach and colleagues who support each other. In Trafford our approach is strengths-based, using relational and restorative practice. We believe that a culture and environment in which our managers and social workers can thrive is an essential element of improving outcomes for children and families. The Safeguarding &amp; Review Service plays an integral part in driving our ambitions for children across Children's Services and the IROs/CP Chairs act as Practice Leaders in supporting and challenging practice to ensure our children receive the best practice that enables them to achieve good outcomes. About the Role As an IRO/CP Chair you will be responsible for the Chairing of Initial and Review Child Protection Conferences and Cared for Children Reviews. We have made a distinction between the two and the vacant post will be to fulfill the statutory responsibilities of the IRO for Cared for Children that you will be responsible for. There may be times, however you may be required to Chair some Initial or Review Child Protection Conferences. As an IRO you will be responsible for ensuring children who are being looked after by the local authority have regular reviews to consider their care plan and placement, taking into account their views and wishes. You will act as a practice leader providing support and challenge to all partners, and where appropriate raising informal challenges/dispute resolutions to ensure children and young people are receiving quality services that reduce risk and enable children and young people to remain within their family where it is safe to do so. You will share good practice and offer direction to partners to enable continuous improvement in practice. <ul><li>Extensive post qualifying experience of working with children and families, including children looked after by the Local Authority and children at risk of significant harm</li><li>At least 5 years' experience of working in Children's Services, with 2 years at Level 3</li><li>Experience of management of risk and partnership working</li><li>Understanding of Strength-based relational practice </li><li>Understanding of quality assurance and how this support practice improvement</li><li>Experience of using solution focused approaches in practice </li><li>Experience in team leadership and performance management</li></ul>Additional Information You may need to work outside of normal hours from time to time, including weekends and should be willing to travel within and outside of the Trafford area as required About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Independent Reviewing Officer

The role Community Safety officer <ul> <li>£36,500 per annum plus Benefits.</li> <li>37 hours flexible (Mon-Fri)</li> <li>Permanent Role.</li> <li>Home-based with regular site attendance across Dorset.</li> <li>The closing date for applications - 8th July 2025 (Midday)</li></ul>At Magna our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role &amp; what you take care of: We have an exciting permanent, full-time opportunity to join our Customer &amp; Community Support Team. You will be supporting the Magna Safer Communities Lead to ensure that anti-social behaviour, domestic abuse and safeguarding processes are investigated and managed appropriately. Be part of a talented team where our people are passionate about delivering an excellent customer experience and are highly motivated to contribute to our success! <ul> <li>Undertake case management and legal work (including preparing and presenting Injunctions and possession claims; up to and including eviction)</li> <li>Attend and contribute to multi-agency meetings and manage referrals and queries from other agencies.</li> <li>Compile information for other teams for example complaints or access requests.</li></ul>What you need to be successful: <ul> <li>Excellent customer care, problem solving, record keeping and communications skills.</li> <li>Experience of using, preparing and instructing on legal and non-legal interventions and multi-agency working.</li> <li>A keen eye for accuracy and detail and experience of using case management systems.</li> <li>Full clean driving licence and willingness to travel for work.</li></ul>This post is subject to a basic level DBS check. (Disclosure and Barring Service) Applicants with transferable qualities are encouraged to apply. Magna Benefits: We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer: <ul> <li>Pension matched up to 8%. </li> <li>Employee assistance &amp; Health Care Cash Plan. </li> <li>Learning and Development. </li> <li>Company sick pay </li> <li>Wellbeing Portal and Colleague Voice. </li> <li>Mileage and Agile working</li> <li>Paid day a year to volunteer. </li> <li>Rental / Stamp Duty Loan and Credit Union.</li> <li>Discounts on entertainment, high street shops and grocery shopping.</li> <li>Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years. </li></ul>Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Lead at: <a href="mailto:dani.davies@magna.org.uk" target="_blank">dani.davies@magna.org.uk</a> or by mobile: 07528 974936 To apply please visit our website <a href="http://www.magna.org.uk" target="_blank">www.magna.org.uk</a>, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. About us We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year. Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory. Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant. Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers. For further information about Magna, please visit our website by clicking here. Our benefits Generous holiday This means the safety of our colleagues our customers is always our main priority. Competitive pension This is our mindset and our team approach to putting customers at the heart of all we do. Wellbeing support This is about how we treat each other and how we go about our business. Healthcare cash plan This is about how we all take responsibility for all our actions every day. Learning and development This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries. Colleague voice This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page. Our values Always safe This means the safety of our colleagues and our customers is always our main priority. All about customers This is our mindset and our team approach to putting customers at the heart of all we do. Be kind This is about how we treat each other and how we go about our business. Own it This is about how we all take responsibility for all our actions every day. One team This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. Be curious This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

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