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The Vacancy House Manager - Retirement Living Location: Keatley Place estate in Moreton-in-Marsh, Gloucestershire Hours: 25 hours per week (Monday to Friday, all year round) Salary: £18,798.00 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Keatley Place, Moreton-in-Marsh, Gloucestershire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description: Iris Care Group has an exciting opportunity for a Housing Assistant to join our well-established team in Gloucester. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job, we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you'll go home knowing that you've made a difference. What will you receive? <ul><li>Annual salary of £26,000 - £28,000, depending on experience</li><li>Industry-leading training and development opportunities</li><li>Employee Assistance Program - free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)</li><li>High street retail discount scheme</li><li>'Recognise Me' - our staff benefits, wellbeing and recognition platform</li><li>Friendly and supportive work environment</li><li>Death in service benefit</li></ul>Purpose of the Role In this role you will be an integral part of the relationship management between the Housing Association/Registered Social Landlord and Iris Care Group with direct support to the Tenancy Liaison Officer. The Housing Assistant will be responsible alongside the Tenancy Liaison Officer for ensuring that the housing management services are delivered to the agreed requirements focusing on service delivery and the provision of a high-quality service to tenants that supports their wellbeing. They will work with a range of internal and external stakeholders and key agencies and will work collaboratively with colleagues from across the organisation in the delivery of an effective income and property service to all our tenants. The role will be to build relationships with tenants, providing information and support regarding tenancies and benefits are maintained as well as liaising with our Housing Association Partner and relevant stakeholders regarding individual related matters. Role Responsibilities Your responsibilities will include: <ul><li>Support our tenants to maintain their tenancy agreements, deal with any tenancy complaints or issue warnings for breach of tenancy.</li><li>Support out tenants with setting up utilities in self-contained flats and guide with any utility issues.</li><li>Support tenants to maintain their homes and report any property repairs.</li><li>To ensure you fully understand the principles of the REACH standards (Supported Living services) and Iris Care Group values.</li><li>To deliver support which meets or exceeds organisational expectations and standards in relation to financial benefits including UC, ESA, PIP, DLA, Pension and pension credits.</li><li>Apply for tv concessionary licences for each supported living services.</li><li>Support tenants to apply for the SMI council tax exemption forms.</li><li>Liaising with our Housing Association Partner and relevant stakeholders regarding individual tenancy related matters and benefits.</li><li>To work collaboratively with all directorates within Iris Care Group in pursuit of seamless service to those we support and team members.</li><li>To act as a representative of Iris Care Group in all dealings with external professionals, families, carers and members of the public, and to protect the reputation of the organisation in those dealings</li></ul>Role Requirements To succeed in this role, you will ideally have: <ul><li>Knowledge of supported living services and housing management policies and procedures in relation to rents, voids, lettings, tenancies and repairs</li><li>Good knowledge of Housing sector and Tenancy management</li><li>Good knowledge of benefits, including Universal Credit and Housing Benefit</li><li>Experience of working with people with disabilities</li><li>ICT literate and able to use MS Office and a range of databases</li><li>Good numeracy and literacy skills and able to write clear and concise letters and reports</li><li>To be able to travel from one place to another and available to work flexibly to meet the needs of role</li><li>Full UK drivers licence and access to a vehicle</li></ul>

Housing Assistant

Job summary This role is offered on a permanent basis. The hours are part-time, 34 hours per week. Work with individuals who are rough sleeping or residing in temporary accommodation to understand their personal and often very sensitive difficulties. Act as a clinical leader in the delivery of a service for those experiencing both homelessness and complex health needs to patients, ensuring that the needs of the patient are the priority. Lead in the planning, development and delivery of a service for those experiencing both homelessness and complex health needs. Provide line management and supervision to staff. Main duties of the job Manage the referral pathway for Multiple Complex Needs including Mental Health. Support partners in considering specific needs and supportrequirements that will contribute to obtaining and maintaining housing. Provide clinical support, consultation and advice. Act as a clinical leader in the delivery of a service for those experiencing both homelessness and complex health needs to patients, ensuring that the needs of the patient are the priority. The qualification, training &amp; experience requirements for the role are underlined in the Job Description/Person Specification. About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: <ul><li>72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.</li><li>76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.</li><li>81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.</li></ul>This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job description Job responsibilities <ul> <li>To manage referral pathway for Multiple Complex Needs including Mental Health. </li> </ul>To chair partnership team for Multiple Complex Needs including direct partners Adult Social Care (ASC) and VIA substance misuse service. To complete and facilitate Mental Health assessments, risk assessments and complex needs assessment with individuals referred to service. To work with Housing, Adult Social Care, VIA and other relevant partners to consider complex needs, risk assessments, access requirements and referrals required to mainstream services. To work with senior management, commissioners and partners to implement NICE guidelines NG214 Integrated Health and Social Care for people experiencing homelessness within the Trust, the team and wider services. To develop a method and effective measurement of complexity to reflect needs of the cohort. To work in partnership with Commissioners and Partner agency senior management to monitor &amp; develop the service. To complete KPI returns. To develop effective methods of coproduction with experts by experience with the relevant knowledge. To consider issues of inequality, disability access, capacity, disadvantages met by this cohort and look at creative solutions. To challenge discriminatory practices and barriers to services for this disadvantaged cohort. To support partners in considering specific needs and support requirements that will contribute to obtaining and maintaining housing. To supervise GHC, GCC &amp; VIA staff members inc. Nursing, Recovery Workers, Social Care Practitioners, OT and Admin. To facilitate supervision of Psychology staff via Psychology team support structures. To profile current cohort in terms of needs and contribute to data collection regarding, Mental Health, Complex needs and access requirements. To provide information, advice and guidance regarding Housing &amp; Homelessness to Trust colleagues and support the development of appropriate training. To develop links with Housing colleagues inc District Councils, General needs Supported Accommodation providers, Housing Associations and provide support and advice regarding Mental Health services. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -<a href="https://www.gov.uk/browse/visas-immigration/work-visas" target="_blank">https://www.gov.uk/browse/visas-immigration/work-visas</a> Job description Job responsibilities <ul> <li>To manage referral pathway for Multiple Complex Needs including Mental Health. </li> </ul>To chair partnership team for Multiple Complex Needs including direct partners Adult Social Care (ASC) and VIA substance misuse service. To complete and facilitate Mental Health assessments, risk assessments and complex needs assessment with individuals referred to service. To work with Housing, Adult Social Care, VIA and other relevant partners to consider complex needs, risk assessments, access requirements and referrals required to mainstream services. To work with senior management, commissioners and partners to implement NICE guidelines NG214 Integrated Health and Social Care for people experiencing homelessness within the Trust, the team and wider services. To develop a method and effective measurement of complexity to reflect needs of the cohort. To work in partnership with Commissioners and Partner agency senior management to monitor &amp; develop the service. To complete KPI returns. To develop effective methods of coproduction with experts by experience with the relevant knowledge. To consider issues of inequality, disability access, capacity, disadvantages met by this cohort and look at creative solutions. To challenge discriminatory practices and barriers to services for this disadvantaged cohort. To support partners in considering specific needs and support requirements that will contribute to obtaining and maintaining housing. To supervise GHC, GCC &amp; VIA staff members inc. Nursing, Recovery Workers, Social Care Practitioners, OT and Admin. To facilitate supervision of Psychology staff via Psychology team support structures. To profile current cohort in terms of needs and contribute to data collection regarding, Mental Health, Complex needs and access requirements. To provide information, advice and guidance regarding Housing &amp; Homelessness to Trust colleagues and support the development of appropriate training. To develop links with Housing colleagues inc District Councils, General needs Supported Accommodation providers, Housing Associations and provide support and advice regarding Mental Health services. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -<a href="https://www.gov.uk/browse/visas-immigration/work-visas" target="_blank">https://www.gov.uk/browse/visas-immigration/work-visas</a> Person Specification Qualifications Essential <ul> <li>Relevant professional Nursing /Social Work/Occupational Therapy Qualification</li> </ul> Desirable <ul> <li>Management qualification or relevant experience</li> </ul> Experience Essential <ul> <li>Experience of working with people with a mental health condition in a variety of setting including the community</li> <li>Experience of working with people with a mental health disability and mental health problems who have behaviours which challenge</li> </ul> Desirable <ul> <li>Experience of working in the housing sector and with housing partners</li> </ul>Person Specification Qualifications Essential <ul> <li>Relevant professional Nursing /Social Work/Occupational Therapy Qualification</li> </ul> Desirable <ul> <li>Management qualification or relevant experience</li> </ul> Experience Essential <ul> <li>Experience of working with people with a mental health condition in a variety of setting including the community</li> <li>Experience of working with people with a mental health disability and mental health problems who have behaviours which challenge</li> </ul> Desirable <ul> <li>Experience of working in the housing sector and with housing partners</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Rikenel The Park Gloucester GL1 1LY Employer's website

Complex Homelessness Partnership Support Services (CHPSS) Team Manager

Join Eliot - A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Benefits at Eliot We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include: <ul><li>Generous Paid Time Off - Vacation, sick time, and paid holidays</li><li>Comprehensive Benefits - Medical, dental, and vision plans</li><li>Retirement Savings - 401(k) with employer match</li><li>Wellness &amp; Family Support - Discounted fitness services and access to trusted childcare resources</li><li>Financial Security - 100% company-paid life and accidental death insurance</li><li>Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development</li></ul>Eliot's Homeless Services Division is seeking a dedicated Engagement Counselor to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. In this role you will provide street outreach, engagement activities, crisis intervention, clinical assessment. You will work closely with other team members, service providers and local homeless service providers in an effort to connect individuals to treatment, housing and other resources. Responsibilities: <ul><li>Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.</li><li>Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.</li><li>Encourage use of housing resources, meal sites, shelters and other services/ entitlements, facilitating linkage. .</li><li>Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.</li><li>Engage in client-centered/harm-reduction/Housing First framework.</li><li>Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.</li></ul>Qualifications: <ul><li>Master's degree in the Healing Arts or Education </li><li>1 year experience working with adults with mental illness and knowledge of homelessness.</li><li>Valid Massachusetts drivers license</li><li>Independent licensure a plus</li><li>Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase</li></ul>Schedule: Monday-Friday, 9am-5pm Annual Salary $55,000-$55,000 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.

4 Jobs in Pershore WR10, UK