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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is essential for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Housing and Wellbeing Coordinator

About the role Senior Neighbourhood Housing Officers x 3 We're not just restructuring - we're reinventing how housing services are delivered. Come and be part of the change About the role Do you want to play a key role in transforming how we deliver housing services at North Northamptonshire Council? This is your chance to be part of a bold new chapter for Housing Services and help shape the future of our housing management service. We are a council with a passion for driving positive change and delivering excellence; serving a community with a rich heritage, a diverse population, and a distinct identity. We are looking for motivated and ambitious people to join our Housing Management Service at a time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before. You will be part of a service that is: <ul><li>Visible and connected - smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer - more caretakers working across our estates.</li><li>Supportive and responsive - stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable - a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>What will you be doing? What you will be doing You will lead a patch-based housing management team, inspiring confidence and delivering consistent, high-quality services. Your work will include: <ul><li>Providing day-to-day leadership, coaching and support to Housing Officers and Assistants.</li><li>Taking ownership of complex tenancy cases, including anti-social behaviour, safeguarding and tenancy breaches.</li><li>Ensuring vulnerable tenants receive the right support through close partnership working.</li><li>Working with caretakers and other teams to keep estates safe, clean and welcoming.</li><li>Monitoring performance and budgets, and reporting on outcomes.</li><li>Acting as a visible presence on estates, engaging with tenants, councillors and community groups.</li><li>Leading by example in delivering excellent customer service and promoting tenant engagement.</li></ul>This is a varied and rewarding role where you can see the difference you make every day, while developing your leadership and management skills. About you About you We want changemakers - people with the passion and drive to help us build safer, stronger and more connected communities. What will you bring to the role: <ul><li>Passion, Resilience, Innovation, Drive and Energy - with a commitment to Working Together to Achieve Success.</li><li>A strong background in tenancy or neighbourhood management, with experience of handling complex cases.</li><li>The ability to support and mentor Housing Officers and Assistants, building confidence and consistency across your patch.</li><li>Excellent communication and influencing skills, with the confidence to balance support, enforcement and partnership working.</li><li>A proactive, problem-solving approach, with the drive to deliver improvements for tenants and communities.</li></ul>This is an excellent opportunity to take the next step in your career within a forward-looking housing service - and to make a visible difference to the lives of tenants every single day. Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with: <ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups. About us Our Values and Behaviours Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Senior Neighbourhood Housing Officer Full Time

About the role Do you want be part of a team that has the interests of the community at its heart? Seeking a new challenge which will see you create safer places and work to protect vulnerable people from crime? Then North Northamptonshire Council has a great opportunity for you to join us as a Safer Community Officer within the Stronger &amp; Safer Communities Service. The Safer Communities Team works to enhance residents' safety and well-being by addressing issues like anti-social behaviour and crime to help make North Northamptonshire a safer place to live, work and visit. What will you be doing? This role will support in the development and delivery of the Community Safety Partnership Plan and initiatives to address crime, anti-social behaviour (ASB) and hate related incidents ensuring a multi-agency response. To work as a member of a team in taking a co-ordinated and pro-active approach towards investigating and preventing/reducing anti-social behaviour and disorder. Preparing applications for legal proceedings. Working in partnership with internal and external agencies/partners to safeguard victims and improve the quality of life for residents and businesses across North Northamptonshire. To act as a signpost to other agencies and council services and monitor progress of referrals. Please refer to the attached job description for full details of the main accountabilities for this role. About you As the successful candidate, you will bring: • knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014, Police and The Crime and Disorder Act 1998 and the statutory guidance frameworks • experience of preparing and reviewing evidential material and preparing case files for prosecution • excellent organisational skills • experience of working with a variety of stakeholders, colleagues and members of the public • good communication skills, both written and oral It would also be nice for you to have: . knowledge and awareness of Housing Legislation • experience of presenting evidence in court proceedings The full requirements for the Safer Community Officer role are outlined in the attached person specification and will be part of any selection process. Your application supporting statement must clearly demonstrate how you meet the essential and where applicable, the desirable requirements for this role as outlined in the person specification. Where you will be working: The team is currently based in various locations in North Northamptonshire, your main office base will be in Kettering, but the Council has a flexible working policy and supports hybrid working. The ability to travel across Northamptonshire is essential to this post. There may also be occasions where you will be required to work outside of normal office hours. Next steps: If you like what you have read and want to know more about the role, then please contact Liusadh McFarlane <a href="mailto:Liusadh.McFarlane@northnorthants.gov.uk" target="_blank">Liusadh.McFarlane@northnorthants.gov.uk</a> Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with: <ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups. About us Our Values and Behaviours Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Community Safety Officer

The vacancy Hours: 35 hours per week Shift Pattern: Business hours, but flexibility is essential to meet the needs of the residents and service delivery Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 14 October 2025, with interviews taking place 16 October 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

The Vacancy Full-time Monday - Friday 9am - 5pm Home-based with visits to Peterborough Head Office Are you a people-first problem solver with a passion for customer service? Do you thrive on building trust, resolving issues, and making a real difference in residents' lives? We're looking for a proactive and personable Tenant Liaison Co-ordinator to join our Planned and Cyclical Services Team. You'll be the vital link between our residents, contractors, and internal teams, ensuring smooth communication and top-tier service delivery across repairs, planned works, and compliance programmes. What you'll be doing: <ul> <li>Be the go-to contact for residents, ensuring clear communication and swift resolution of issues.</li> <li>Lead access coordination for gas and electrical testing programmes driving 100% compliance.</li> <li>Collaborate with contractors and legal teams to resolve non-access cases.</li> <li>Own customer feedback and complaints, turning challenges into positive outcomes.</li> <li>Support surveyors and tenancy teams with resident visits and consultations.</li> <li>Keep asset data accurate and up-to-date to support performance reporting.</li></ul>What we're looking for: <ul> <li>A strong background in customer service especially within housing or property services.</li> <li>Confident communicator with great influencing and relationship-building skills.</li> <li>Calm, tactful, and resilient when handling complaints or sensitive situations.</li> <li>Organised and self-motivated, you know how to manage your time and priorities.</li> <li>IT savvy, with solid Microsoft Office skills.</li></ul>Bonus points if you have: <ul> <li>Knowledge of housing services, repairs, and maintenance.</li> <li>Experience working in a performance-driven environment.</li></ul>Requirements: <ul> <li>GCSE Grade 4/C or above (or equivalent) in English and Maths.</li> <li>Full UK driving licence and access to a suitably insured vehicle.</li> <li>Willingness to attend occasional out-of-hours meetings or events.</li></ul>Ready to make a difference? We may close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay! The Company A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. Our dynamic approach has made us one of the region's leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we're committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we'll continue to grow our business in today's fast-paced operating environment. There's more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too. You can find out more about us and the services we offer our residents on the CKH website. Putting People First CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds. At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you'll be part of a team that makes a difference and creates opportunities that change lives. As well as working to create sustainable, prosperous communities, we're also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we'd love to hear from you. Benefits We know we need to provide a great working environment to attract the best people. Our offer includes: <ul> <li>A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover</li> <li>Generous holiday entitlement; 25 days plus bank holidays increasing with time</li> <li>Flexible family friendly and carers policies that allow a range of paid and unpaid leave</li> <li>CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards</li> <li>Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)</li></ul>

Tenant Liaison Co-ordinator

Equans is recruiting for a Resident Liaison Officer (RLO) to join our growing team in Wisbech. This is an exciting opportunity to play a vital role on one of our key social housing refurbishment projects, supporting residents throughout the full lifecycle of works being carried out in their homes. As an RLO, you'll be the main point of contact for residents-ensuring they are well-informed, respected, and supported at every stage. You'll act as the bridge between our site teams, contractors, and the local community, helping to deliver a high-quality customer experience while ensuring minimal disruption to people's day-to-day lives. What will you deliver? <ul> <li>Build and maintain positive relationships with residents affected by planned works, ensuring clear and regular communication throughout</li> <li>Provide information, advice, and support before, during and after works take place</li> <li>Work closely with Site and Project Managers to help coordinate access, programme updates and logistics</li> <li>Maintain accurate records of communications, access issues, complaints and resolutions</li> <li>Ensure vulnerable residents are identified and provided with appropriate support measures</li> <li>Organise and attend resident engagement meetings, including pre-start consultations and satisfaction surveys</li> <li>Respond promptly and professionally to queries, feedback and complaints, escalating where necessary</li> <li>Ensure all documentation, resident packs and correspondence are up to date and compliant</li> <li>Support the wider team in delivering a respectful, resident-first approach on all works</li> </ul> Who are you? <ul> <li>You have previous experience in a Resident Liaison Officer role or similar tenant/resident-facing position (e.g. housing officer, lettings support, customer service in housing/construction)</li> <li>You are an excellent communicator, able to build rapport and diffuse challenging situations with empathy and professionalism</li> <li>You're confident working independently and managing multiple tasks and stakeholders</li> <li>You are organised, detail-focused, and confident maintaining records and handling sensitive information</li> <li>You understand the needs of residents in social housing and are committed to delivering high standards of service</li> <li>A full UK driving licence is preferred</li> </ul> What can we offer you? <ul> <li>25 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A broad range of learning and development opportunities including professional qualifications and support programmes</li> <li>A supportive working culture and access to employee assistance resources</li> </ul>At Equans, we are proud to champion inclusivity and represent the communities we serve. We are committed to creating an environment where everyone feels welcome, supported, and able to thrive. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Wisbech United Kingdom

6 Jobs in Peterborough, UK