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About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each households unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Childrens social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li> <li>Develop a Personal Housing Plan according to the households circumstances</li> <li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li> <li>Liaise and negotiate with landlords and excluders</li> <li>Have a sound understanding of the possession proceedings process</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Officer

Community Manager Please note, you will be employed by a Regus Franchise Owner Why join us? *You can lead a revolution. The way in which we think about workspace and how we work is changing. We are helping to transform the working experience for millions of people. This is a revolution and you can help lead it. *Do you have what it takes to succeed? The role of a Community Manager is varied and challenging. We want you to treat your community of customers like your own business, whilst operating with our established ways of working. We empower you to make decisions that help our customers grow and succeed, because their success is your and our success. *Fast personal growth. Our rapid growth means we offer lots of career development. We identify team members with potential and give them stretch opportunities. If you are motivated and deliver results our structured training and development programmes will help you achieve your goals. *Global mobility. Our high performers get the opportunity to live and work Internationally. This can be full time or for a short time in response to a specific challenge. What does the job involve? Showcase your product - take pride in your centre looking it's best following centre standard guidelines. *Providing Excellent Customer Service - give fantastic service to existing customers &amp; Welcome new. Be responsible for resolving or escalating customer queries or issues *Grow your business - showcase your centre to new customers - show them the benefits of flexible working. Carry out walk in tours and upsell services at every opportunity. Renewals (if best dressed) *Support the community: Build a fantastic community to be enjoyed by all. This includes hosting monthly community events Help customers pay *Team - Manage a winning, customer focused team. What makes a great Community Manager? *Enthusiastic - always have a positive attitude for your customers. *Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion. *Influential - confident and approachable; delivers results by building strong relationships with customers. *Pride - pays attention to detail; takes responsibility for maintaining high standards. *Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count. *People - sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members. Rising at Regus Our structured training and development programme supports those who deliver results and have the right ambition. We offer career paths that match your skills and ambitions, you can quickly become either an Operations or Sales Director. We will help you work out which is the right path for you and achieve it.

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