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The Vacancy FULL TIME - 37hrs - 4 x Vacancies BCP Housing First supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Job Introduction Role Purpose BCP Council is dedicated to creating a safe and supportive environment for all residents. We are seeking a committed and proactive Community Development Officer to facilitate a number of our homelessness prevention initiatives and help ensure that everyone in our community has access to stable housing. This is a new and exciting role that will work with a wide variety of stakeholders across a number of localities in BCP. Main Responsibilities <ul><li>Work with our partners to develop and implement community initiatives aimed at preventing homelessness within a number of localities.</li><li>Collaborate with local community groups, council services and other stakeholders to provide comprehensive support and resources across a number of localities in BCP. </li><li>Conduct outreach and engage with members of the community to understand their housing and other needs and connect them with appropriate services.</li><li>Coordinate workshops, training sessions, and community events focused on homelessness prevention and awareness.</li><li>Monitor and evaluate the effectiveness of homelessness prevention programs and report on outcomes.</li><li>Facilitate a working group work that will lead on locality based homelessness prevention - ensuring records are kept and actions tracked. </li></ul>Further information can be found from the Job Description attached. The Ideal Candidate <ul><li>Passionate about social justice and homelessness prevention.</li><li>Empathetic and approachable, with a genuine interest in helping vulnerable populations.</li><li>Creative and innovative thinker.</li><li>A strong facilitator of people and partner organisations</li><li>Strong organisational and time management skills, with the ability to manage multiple localities and priorities effectively.</li></ul>For an informal conversation about the role, please contact Jack Blankley (<a href="mailto:jack.blankley@bcpcouncil.gov.uk" target="_blank">jack.blankley@bcpcouncil.gov.uk</a>) About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits We offer an excellent benefits package to colleagues. Find out more on our website As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.

Community Development Officer (Homelessness Prevention)- 12 month Fixed term contract

The role Housing Officer - Customer Experience and Home Services (Vale) <ul> <li>Salary: £32,594 per annum plus benefits.</li> <li>Hours: 37 hours (Mon-Fri) </li> <li>Location - Agile working with expectation of frequent patch visits across our regions. </li> <li>Permanent role.</li> <li>Closing date for applications: 6th June 2025 (Midday)</li></ul>Patch Location: Dorset - You may be asked to travel to other areas to support our customers and colleagues. At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role &amp; what you take care of: An exciting opportunity has arisen in our Customer Experience and Home Services team for an innovative and enthusiastic housing professional to become part of a team of dedicated housing specialists providing high quality services. You will be part of a team where our people are passionate about delivering an excellent customer experience. This is a diverse and challenging opportunity for a skilled and conscientious housing professional. Duties will include, but are not limited to: <ul> <li>You will manage a specific geographical area in Dorset, delivering a comprehensive and customer focused housing management service. </li> <li>Please consider location when applying, we recommend that you reside no more than 1 hour commute from Dorchester.</li></ul>What you need to be successful: <ul> <li>You will have proven experience of working in housing management (preferably with a minimum experience of 1 year) and be able to demonstrate innovative problem solving and negotiating skills, coupled with a genuine desire to provide excellent customer care. </li> <li>You will have experience of dealing with complex cases such as property condition, hoarding, estate management, nuisance and mutual exchanges. </li> <li>This is both a challenging and rewarding position requiring a robust yet emphatic approach. You will be a highly motivated and driven individual, committed to delivering high quality housing services. </li> <li>You must be able to travel independently to and from Magna sites on a regular basis - Access to a vehicle and a full driving license is essential. </li></ul>This post is subject to a basic level DBS check. (Disclosure and Barring Service) Applicants with transferable qualities are encouraged to apply. Magna Benefits: We pride ourselves on providing a good working environment and benefits. We look after those who work for us as we know that without the commitment of our colleagues, we would not be able to provide wide ranging services and support to our customers. We offer: <ul> <li>Company sick pay </li> <li>Pension matched up to 8%. </li> <li>Learning and Development. </li> <li>Mileage and Agile working </li> <li>Paid day a year to volunteer. </li> <li>Wellbeing Portal and Colleague Voice. </li> <li>Rental / Stamp Duty Loan and Credit Union. </li> <li>Employee assistance &amp; Health Care Cash Plan.</li> <li>Discounts on entertainment, high street shops and grocery shopping. </li> <li>Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.</li></ul>Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Lead at: <a href="mailto:dani.davies@magna.org.uk" target="_blank">dani.davies@magna.org.uk</a> or by mobile: 07528 974936 To apply please visit our website <a href="http://www.magna.org.uk" target="_blank">www.magna.org.uk</a>, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. About us We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year. Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory. Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant. Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers. For further information about Magna, please visit our website by clicking here. Our benefits Generous holiday This means the safety of our colleagues our customers is always our main priority. Competitive pension This is our mindset and our team approach to putting customers at the heart of all we do. Wellbeing support This is about how we treat each other and how we go about our business. Healthcare cash plan This is about how we all take responsibility for all our actions every day. Learning and development This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries. Colleague voice This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page. Our values Always safe This means the safety of our colleagues and our customers is always our main priority. All about customers This is our mindset and our team approach to putting customers at the heart of all we do. Be kind This is about how we treat each other and how we go about our business. Own it This is about how we all take responsibility for all our actions every day. One team This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. Be curious This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

Housing Officer

About the role We're looking for an empathetic, organised and confident individual to join our Homelessness Prevention, Advice and Resettlement Team as a Housing Assessor. As the first point of contact, you'll play a vital role in helping people facing housing difficulties across Dorset. What you'll be doing In this fast-paced, customer-focused role, you'll carry out detailed assessments, gathering essential documentation and evidence to support people under the Homelessness Reduction Act. You'll manage sensitive and complex cases with professionalism, always aiming to prevent homelessness wherever possible. Your responsibilities will include: <ul> <li> conducting thorough interviews to assess housing need</li> <li>identifying appropriate homelessness prevention tools and support</li> <li>working closely with customers and partner agencies</li> <li>gathering and verifying key documentation</li> <li>making sound, legally-informed decisions under pressure</li> <li>maintaining accurate and timely case records</li></ul>What's in it for you This is a rewarding and meaningful role where you'll be supported to grow your skills and knowledge in housing legislation and prevention. You'll be working as part of a team that genuinely changes lives, with training and support every step of the way. You'll benefit from: <ul> <li> a permanent, full-time role with flexible hybrid working</li> <li>a supportive team committed to making a difference</li> <li>comprehensive training in housing legislation and practice</li> <li>opportunities to develop professionally in a specialist field</li> <li>generous leave and pension entitlements</li> <li>job security and a clear purpose in your work</li></ul>What we're looking for <ul> <li> experience in a customer-focused or confidential environment</li> <li>strong communication, negotiation and conflict resolution skills</li> <li>ability to gather and analyse information quickly and objectively</li> <li>understanding of housing and homelessness legislation (or a willingness to learn)</li> <li>a calm and professional approach under pressure</li></ul>If you care about helping others and want to support people at one of the most challenging points in their lives, this could be the role for you. Unable to show this video due to your cookie preferences Further Information For more information about the role please contact Sarah Blinco, [email protected] This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders. This role is fixed term. About Us We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception. At Dorset Council we: <ul> <li>provide more than 450 services to over 300,000 residents</li> <li>have ambitious aspirations</li> <li>are excited about our future</li> <li>care about Dorset and all the people who live here</li> <li>know that all roles make a difference and that our employees are key to our success</li></ul>You will: <ul> <li>have access to a range of employee benefits </li> <li>be part of an organisation that supports each other to grow and succeed</li> <li>have access to range of training opportunities which will help with your personal development and career progression</li></ul>We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone. We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments. This role is UK based and we will need to establish your Right to Work as part of the appointment process. We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant. Find out more about how to apply.

Housing Assessor (Homelessness)

About the role Housing Options is seeking a progressive and creative Team Leader to guide and mentor Housing Caseworkers. This role is fast-paced and challenging, with a core function of preventing homelessness. The successful candidate will deliver an agile and dynamic housing advice service to achieve the best possible outcomes for clients. This is a role that makes a meaningful difference to people's lives and you will be part of a highly successful and high profile team that is achieving great results for its clients. What you can expect to be doing <ul> <li>Leadership: Guide and mentor Housing Caseworkers, utilizing extensive experience and knowledge of Part VII duties under the Housing Act 1996.</li> <li>Client Services: Provide bespoke and creative solutions to human problems that are legally sound and consider the needs of individual households.</li> <li>Collaboration: Build and maintain relationships with internal partners and community organizations to enhance service delivery and resource availability.</li> <li>Advocacy: Advocate for policies and practices that support homelessness prevention and intervention. Represent the Council at community meetings and events.</li></ul>About you <ul> <li>Experience: Proven track record in leadership, with experience in housing, Children's Services, Adult Social Care, and wider housing laws such as Landlord &amp; Tenant Law.</li> <li>Flexible: Be able to work under pressure, deal with challenging and sensitive matters in a calm and thoughtful manner and deal with competing demands.</li> <li>Creative - no two solutions will ever be the same so we are looking for someone with professional curiosity and who can support their colleagues through difficult and complex cases, often with innovative solutions.</li> <li>Case Management - be able to guide your staff in casework management and data recording for collection for MHCLG.</li></ul>Unable to show this video due to your cookie preferences Further Information For more information or to talk informally about this role, please contact Sam Brand, Service Manager of the Housing Advice &amp; Homelessness Team on 01305 838460 or email [email protected] This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. About Us We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception. At Dorset Council we: <ul> <li>provide more than 450 services to over 300,000 residents</li> <li>have ambitious aspirations</li> <li>are excited about our future</li> <li>care about Dorset and all the people who live here</li> <li>know that all roles make a difference and that our employees are key to our success</li></ul>You will: <ul> <li>have access to a range of employee benefits </li> <li>be part of an organisation that supports each other to grow and succeed</li> <li>have access to range of training opportunities which will help with your personal development and career progression</li></ul>We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone. We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments. This role is UK based and we will need to establish your Right to Work as part of the appointment process. We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant. Find out more about how to apply.

5 Jobs in Poole, UK