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Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours flexible)We are looking for an experienced officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health. The successful candidate will be highly knowledgeable on environmental health legislation and have demonstratable experience of working in an Environmental Health team in a local government setting.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate an ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 20th January 2025 (noon)Interviews: week commencing 3rd February 2025For full information and to apply online, go to <a href="http://www.surreyjobs.info" target="_blank">www.surreyjobs.info</a> or <a href="http://www.spelthorne.gov.uk/jobs" target="_blank">www.spelthorne.gov.uk/jobs</a> alternatively, please contact Recruitment Services on (01784 444263 (24hr answer phone) quoting reference number 1230All shortlisted applicants will be contacted via email after the closing date.&nbsp;CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)

<ul> <li>Pay Level: 6</li> <li>Contract Type: Permanent</li> <li>Working Hours: 37 per week</li></ul>What you'll be doing: From the very top, every member of our team has one thing driving them - wanting to make a positive difference to the lives of residents. In Slough, that difference will be obvious every day. Be a part of a team which, last year, helped hundreds of people become independent again and who find innovative ways to support people to become as independent as possible. Where an incredible partnership with health, means integrated teams, which deliver services more effectively. No day is the same in Slough. We have the most diverse population outside of London, one of the youngest populations in the country, but an older population with high levels of need and a range of health inequalities. We offer structured supervision, training to enhance skills and excellent development opportunities, and you will be surrounded by professional, caring and dedicated colleagues and friends. Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: <ul> <li>26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>The Local Government Pension Scheme</li></ul>We offer a wider range of great benefits including: <ul> <li>Flexible and hybrid working options to promote work-life balance</li> <li>Our commitment to equality and diversity through a range of employee networks</li> <li>Wellbeing initiatives</li> <li>Tax - free childcare and childcare services</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to &amp; from work.</li></ul>Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> before submitting an application. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close adverts early should we receive a number of suitable applications.

Independent Living Case Worker

The Vacancy At Paradigm, we're committed to ensuring our empty properties are quickly brought up to standard, enabling us to provide homes to those who need them. As a Voids Officer, you'll take ownership of managing void repairs from start to finish. This includes planning, scheduling, and monitoring progress to ensure properties meet our high standards before being handed back for letting. Your role is vital in minimising void rent loss, ensuring properties remain compliant, and delivering excellent customer service. You'll work closely with internal teams and contractors, providing administrative support, managing compliance documentation, and helping to meet performance targets for void repairs. What You'll Do: <ul> <li>Oversee and manage the voids repairs process to ensure timely completion and compliance with regulations.</li> <li>Coordinate repairs, allocate tasks, and monitor progress for both in-house teams and subcontractors.</li> <li>Maintain accurate records and dashboards, reporting on void performance and identifying areas for improvement.</li> <li>Ensure all properties handed back are fully compliant, with updated Gas Safety Certificates, EICRs, asbestos reports, and EPCs.</li> <li>Respond to queries, complaints, and feedback promptly and professionally.</li> <li>Collaborate with stakeholders, contractors, and internal teams to achieve key performance indicators.</li> <li>Drive efficiencies to reduce void days, costs, and repair-related complaints.</li></ul>What We're Looking For: We're seeking someone with a positive, proactive attitude, strong organisational skills, and the ability to deliver results. You'll be comfortable managing competing priorities and working collaboratively to meet targets. To succeed in this role, you'll bring: <ul> <li>Experience in property repairs, void management, or lettings services.</li> <li>Strong IT and reporting skills, with the ability to manage data and maintain accurate records.</li> <li>Excellent communication and negotiation abilities to build productive relationships with stakeholders.</li> <li>Knowledge of compliance requirements for properties, including safety certificates and other key documentation.</li> <li>A customer-focused approach, with a commitment to providing excellent service.</li> <li>A practical and problem-solving mindset, with the ability to make decisions that balance business needs and customer satisfaction.</li> <li>A full driving licence and access to a vehicle for business use.</li></ul>Further information For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email <a href="mailto:recruitment@paradigmhousing.co.uk" target="_blank">recruitment@paradigmhousing.co.uk</a> and we will respond as soon as possible. As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. About us We are Paradigm Housing Group. We manage more than 17,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector's largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them. Our benefits Please click for more... <ul> <li>Holidays - 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.</li> <li>Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee's contribution rate.</li> <li>Car leasing scheme.</li> <li>Annual bonus potential.</li> <li>1 paid professional subscription per year.</li> <li>Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.</li> <li>Health cash plan - worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.</li> <li>Hybrid working for many roles.</li> <li>Up to three paid Giving Back (volunteer) Days a year.</li> <li>Modern collaborative offices, with free parking and charging points for electric vehicles.</li> <li>Opportunities for career development and progression.</li> <li>Social events such as quiz nights, Christmas Party, Summer BBQ.</li></ul>Our Vision We provide excellent services to customers. And build new homes to help more people. We make sure our homes are safe and sustainable. And strive to do more by making the most of our resources. Working For Us Our Values Safer Together The safety of our customers, colleagues and ourselves is a priority in everything we do. Driving Improvement We seek to do things better and deliver value to our customers. Working As One We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders. Acting Thoughtfully We make ourselves aware of our customers' and colleagues' circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action. Being Clear We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to. Please note that customer facing roles may be subject to a DBS check.

Voids Officer

Description The starting salary for this permanent, full-time position is £32,512 per annum based on a 36 hour working week. This role is open to hybrid working and as a team we split our time between working from home and collaborating together in the office. This is an exciting opportunity for an Adolescent Practitioner to join our brand-new Adolescent Service in Surrey, bringing together a range of services for young people including those who go missing, are involved in gang culture and who are vulnerable to exploitation, including criminal and sexual exploitation. Rewards and Benefits <ul><li>26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service</li><li>Option to buy up to 10 days of additional annual leave</li><li>An extensive Employee Assistance Programme (EAP) to support health and wellbeing</li><li>Up to 5 days of carer's leave per year</li><li>Paternity, adoption and dependents leave</li><li>A generous local government salary related pension</li><li>Lifestyle discounts including gym, travel, shopping and many more</li><li>2 paid volunteering days plus 1 team volunteering day per year</li><li>Learning and development hub where you can access a wealth of resources</li></ul>About the Role The Central Hub Youth Homelessness provision offers support to young people across the county who are at risk of or experiencing homelessness. A key part of your role as an Adolescent Practitioner will be to support a child and family with situations which have led to, or have contributed to, increased risk of homelessness or precarious housing circumstances. Additionally you will support Social Workers and Adolescent Practitioners in responding quickly, effectively and with the requisite skills and capability to best support children in these circumstances. You will play an important role in supporting and maintaining excellent relationships with housing colleagues in the districts and boroughs in Surrey and will ensure our responses to youth homelessness are collaborative and inclusive. The Adolescent Service is built on the belief that relationships are the key vehicle for achieving change. The service is underpinned by 'Relational Practice' principles, an intentional way of working where establishing, attending to, and maintaining empathetic and honest interpersonal relationships are prioritised. This approach includes our relationships and how we work with each other. Adopting this approach supports us to create systems that can be trauma-informed and respond appropriately to individuals' different needs and experiences. It supports everyone's ability to work restoratively to resolve conflict, repair harm and support change. As a Youth Homelessness Adolescent Practitioner in our Central Adolescent Service you will: <ul><li>Provide support to both Surrey County Council and District and Borough colleagues where 16/17 year olds present as homeless / risk of homeless or are precariously housed</li><li>Provide support through short term interventions</li><li>Work with internal and external partners to ensure effective support is in place for young people who present as homeless or with risks of homelessness and to understand any wider contextual concerns</li><li>Ensure policy and procedures are adhered to, are timely and accurate and record accurate case notes describing your work and the impact it has had</li><li>Support Youth Homelessness Lead in ensuring the county wide programme of learning and development around homelessness and housing legislation reaches all parts of the practice system affecting adolescents</li><li>Support whole families through a strengths-based and trauma informed approach, utilising motivational interviewing skills and effective relational approaches</li></ul>Shortlisting Criteria We are looking for skilled and passionate adolescent workers who are dedicated to working positively with young people in sometimes challenging and complex situations and who have the confidence and emotional intelligence to engage others. Some experience working in a housing / homelessness capacity would be useful, but not essential in this role. To be considered for shortlisting for this position, your CV and personal statement will clearly evidence the following: <ul><li>An understanding of the roles and responsibilities of practitioners working with vulnerable children and young people with experience of working in a social work, youth justice, youth work, teaching, or probation environment</li><li>Appreciation of best practice approaches when supporting children and young people</li><li>Basic awareness of relevant legislation affecting working with children, including the Children Act (1989) and the Children and Adoption Act (2002)</li><li>IT skills, including use of databases, email, Word and Excel</li><li>Ability to prioritise and manage under pressure with minimal supervision</li><li>Willingness to learn and undertake training relevant to the role</li></ul>Transferable skills and experience from a youth work, youth justice, education, residential children homes, social work background would align well to this role, where you will have the opportunity to gain further skills and experience in a dynamic and innovative environment. Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel to your contractual base and across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. Contact Us Please contact us for any questions relating to these roles. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Rob Wyatt via email at <a href="mailto:rob.wyatt@surreycc.gov.uk" target="_blank">rob.wyatt@surreycc.gov.uk</a> The job advert closes at 23:59 19th January 2025, with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: <ul><li>The candidate has evidenced the minimum criteria for the role through their application</li><li>The candidate has chosen to share that they have a disability on the application form</li></ul>Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. Files to download <ul> <li> Life at Surrey Handbook (PDF) </li> <li> Adolescent Practitioner - Job Description (PDF) </li> </ul>Back Apply online

Youth Homelessness Adolescent Practitioner

Description Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation. The salary range for this role is £27,225 per annum based on a 37.5 hour working week, including evenings, weekends and bank holidays. About the Organisation At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Guildford Foyer provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. About the Role We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are: Housing <ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. </li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent.</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.</li></ul>Coaching and Engagement <ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). </li></ul>General <ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. </li></ul>Shortlisting Criteria Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. </li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. </li><li>Ability to work autonomously, and use own initiative, as well as being part of a team.</li><li>Clear verbal and written communication skills, good IT, and keyboard skills.</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately.</li></ul>Additional information Successful candidates will already have the right to live and work in the UK without restrictions An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. The close date for this advert is 30.01.2025 with interviews to follow. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider. To apply for this role, please click HERE .

Supported Housing Support Worker

At Peabody, we believe in creating a safe, caring, and connected community where everyone has the support they need to live independently, with dignity and respect. As a Scheme Manager, you will have the opportunity to live out our values: Be Kind, Do the Right Thing, Celebrate Diversity, Love New Ideas, Keep Our Promises, and Pull Together in a meaningful way. This role will place you at the heart of an older people's housing scheme, where your compassion and commitment to resident well-being will drive the work, you do. You'll be supporting residents to maintain their independence, while ensuring their safety and security. By working closely with them, you'll help resolve repairs and maintenance issues, manage risks, and safeguard their overall well-being. You'll need to be a natural communicator, confident in building relationships across the organization and with external agencies. Your ability to listen with empathy, coupled with a keen eye for detail, will enable you to continuously assess residents' needs, ensuring they receive the right level of care and support. We trust you to make the right decisions, managing queries and resolving concerns promptly. As part of your role, you'll take ownership of maintaining accurate records, complying with regulations, and ensuring that the schemes remain safe, secure, and welcoming. We are looking for someone who not only takes pride in the physical upkeep of the scheme but is passionate about fostering community spirit. You'll organize activities that promote well-being, encourage participation, and make the schemes feel like home, not just a place to live. We celebrate diversity and are committed to creating an inclusive environment for both our residents and staff. You'll be supporting individuals from a wide range of backgrounds, which requires an understanding of equality, diversity, and inclusion, and a deep respect for each person's unique journey. Success in this role means ensuring residents feel valued, respected, and empowered in their homes. It means maintaining a high standard of cleanliness, safety, and security, while also fostering a lively, engaging community where residents can thrive. If you're someone who enjoys working independently, taking initiative, and balancing multiple priorities, this role could be perfect for you. You'll be supported to develop professionally and personally, with regular opportunities for training and development. Join us and help us keep our promises to the people we serve, working together to create brighter, more secure futures for all. Key Requirements: <ul> <li>Experience in housing management, supporting vulnerable adults, and risk assessments.</li> <li>Strong communication skills, with an ability to build meaningful, professional relationships while maintaining appropriate boundaries.</li> <li>Competency in IT and Microsoft Office, with a focus on accuracy in maintaining records and reports.</li> <li>Knowledge of equality, diversity, and inclusion, and a commitment to ensuring these principles are at the heart of our services.</li></ul>If this role excites you, we'd love to hear how you'll bring our values to life through your work. Apply now and join us in making a real difference! Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays</li> <li>Two additional paid volunteering days each year</li> <li>Family friendly policies</li> <li>Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal</li> <li>4 x Life Assurance</li> <li>Up to 10% pension contribution matched 1:1</li></ul>The role will require an enhanced DBS check. Ready to apply? Please click 'apply now', submit your CV and a bit about why you are the right person for the role. If you need to ask us anything else at all, feel free to drop an email to <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a> Interviews are due to take place week commencing the 27th January You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Scheme Manager

About the Role Base Location: Oxford Salary: £33,063 - £38,404 + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent | Full time | Office based We are looking for aCommunity Liaison Officer to join our busy team! At SSEN we have created a team of Customer and Community advisors to improve and tailor the way we communicate with our customers within the communities we serve. This is an exciting role where you'll face plenty of challenges, including the weather! Other roles and responsibilities include, but are not limited to: <ul> <li>You'll be the local customer and community contact for customer related issues and will take the lead in building your network of local influencers and contacts, liaising with community organisations such as Parish Councils, Resilience Organisations and Residential Associations.</li> <li>Identify and plan for winter/storm scenario's, identifying areas for welfare and communication points to ensure our customers have all the support and information they need.</li> <li>Effectively manage customer expectations during power outages, ensuring they receive timely and accurate information relating to their power supply and will work closely with our emergency customer service centre to ensure customers on our Priority Service Register are contacted and are receiving the service most appropriate for their needs.</li> <li>Provide feedback from events, communities and individuals into the business areas in order to improve customer satisfaction scores and prevent complaints.</li> </ul>What do I need? To be considered for this role, we would love you to have: <ul> <li>A good understanding of SSE's businesses along with previous experience in customer service and event organisation.</li> <li>Strong presentation skills with first class written and oral communication skills and the ability to build productive relationships with individuals.</li> <li>This is a customer facing role therefore it is important that you are passionate about giving a 10/10 customer service at all times.</li> <li>The ability to integrate and work closely with the team and take initiative when required. You should have the capacity to deliver high quality work in a demanding environment with a flexible approach that is balanced by a determination to get the job done.</li> </ul>On occasions there will be a requirement to work out of core hours and travel will be required therefore you must have a full UK driving license and a flexible approach to working hours and travel. About our Business SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net zero, so teamwork will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority. What's in it for you? An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site. As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion &amp; Diversity at SSE' to find out more. Next Steps All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact <a href="mailto:kim.annink@sse.com" target="_blank">kim.annink@sse.com</a> or 01738 344051. Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check. #LI-COM #LI-KA3 #LI-DIST

Community Liaison Officer

Housing Support Worker We're looking for a kind, compassionate and resilient Housing Support Worker to join our Homelessness service in Surrey. £24,939.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Housing Support Worker help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Manager • Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure • Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions • Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available • Develop and maintain links with key agencies and service providers in the local community • Empower customers to ensure they receive the benefits and services they are entitled to • Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support • Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider • Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work • Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable • Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate • Undertake all administrative work and keep accurate and comprehensive customer records to professional standards • Adhere to Look Ahead's Policies and Procedures • Engage in learning and development activity to increase knowledge and skills • Work closely with the team and communicate openly • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement • Approachable and open behaviour • Prefers working as part of a group or team • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement • Has a practical and logical mind and is naturally well organised • Flexible • Open to feedback and self development • Thrives on change and enjoys dynamic diverse environments • Is confident with high levels of self-esteem • Is respectful, articulate and sensitive in style of communication • Is essentially customer-focused • Is motivated towards excellence and improvement of personal performance with a can do attitude • Ability to cope positively with challenging and diverse behaviours What you'll bring: Essential: • Use of own vehicle • IT and functional skills • Positive attitude and can-do approach • Resilience • Flexibility • Good communication skills, written and verbally Desirable: • Experience working in homelessness, housing or support/care • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Support Worker

We want you to #JOINTHEREBELLION! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason &amp; Chris Kingsley, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We are on the lookout for a talented and dynamic Community Manager to play a key role within our gaming communities and propel our presence on social media platforms. Working within our Marketing department as part of the Community Management team, this role will develop and execute social media and community plans for Rebellion's games, with each Community Manager focusing on one franchise, whilst supporting on others. The Rebellion Community team is a vital link between the players and our development teams, providing the much-needed day-to-day communications to achieve high-levels of sentiment and information flow. This role is based at our riverside headquarters in Oxford, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. We believe in the power of face-to-face collaboration and encourage working from our Oxford headquarters. However, we understand that flexibility matters, so we're open to discussing hybrid options based on individual needs. Responsibilities: <ul><li>Updating and delivering various marketing, development and social information through forums, social media channels, blogs, website, and third-party contacts. </li></ul><ul><li>Continuously looking for ways to engage and grow our games communities, specifically via Rebellion's social and community channels. </li></ul><ul><li>Collating and curating community feedback throughout different beta/Early Access programs, in addition to assisting with program administration. </li></ul><ul><li>Create and manage processes to track and keep monitored each communication activation making sure our qualitative and quantitative objectives are always properly met. </li></ul><ul><li>Forging strong and trusted relationships with key evangelists and influencers of our gamers and of our gaming genres, and encouraging friendly, constructive interaction across our channels. </li></ul><ul><li>Working alongside Product Marketing and PR to ensure community initiatives are primed, timed and apt to our audiences. </li></ul><ul><li>Run innovative campaigns, competitions and experiences across our social media and community channels. </li></ul><ul><li>Support the wider Marketing and Community team when various other products reach peak activity during their campaign cycle.</li></ul>Requirements <ul><li>Excellent knowledge of current online game communities. </li></ul><ul><li>Enthusiastic gaming knowledge, especially regarding the shooter and action genres. </li></ul><ul><li>Previous online moderation/admin experience that can be viewed online. </li></ul><ul><li>Tactics to grow multiple social channels. </li></ul><ul><li>Passionate about new digital channels, new trends, new rising areas of online opportunity. </li></ul><ul><li>Ability to communicate detailed solutions to any problems encountered. </li></ul><ul><li>Able to manage the demands of numerous people and tasks. </li></ul><ul><li>Presentation skills. </li></ul><ul><li>Previous experience working as a Community Manager in the gaming industry. </li></ul>Benefits We offer an extensive benefits package to our team including: <ul><li>22 days holidays + Christmas closure (typically 4 days) &amp; Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) </li></ul><ul><li>Private Medical Insurance, healthcare cash plan, including dental and Vision </li></ul><ul><li>Life Assurance, Income Protection &amp; Critical Illness Cover </li></ul><ul><li>Enhanced Family Leave </li></ul><ul><li>Interest Free, Tax-Free loans </li></ul><ul><li>Enhanced Pension Scheme </li></ul><ul><li>EAP a range of Mental Health and Wellbeing Support </li></ul><ul><li>Plus loads more... including a wide range of discounts, freebies, and social events! </li></ul>Life at Our Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more about us here Our size, stability, and the variety of in-house expertise across multiple industries, makes Rebellion completely unique! We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people focused and will support you in every way to can be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work-life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well-being. We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity and beyond, because a representative team makes better products. If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers #LI-Hybrid

Community Manager

THE ROLE Join the 24-7 Prayer team! We're looking to recruit a skilled and strategic Trusts and Foundations Manager who is passionate about weaving stories and stats together in a way that inspires funders to support 24-7 Prayer. You'll be someone who loves building genuine relationships with funders, can seek out new opportunities, manage numerous existing relationships to a high standard, and write compelling applications. In this role, you'll bring experience in Trusts and Foundations fundraising. You'll have effective and excellent written and verbal communication skills with a knack for making funders feel truly connected to our movement. We are a relational movement and seek someone who both values and demonstrates authentic connection with people. Alongside this, you will have a personal passion for prayer, mission and justice. This role would suit someone with previous experience of working with grant makers, and we'd also be open to hearing from people with transferable skills. This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month). This role will also require occasional travel both nationally and internationally. If you would like to apply for the role, please click on 'Apply Now' to complete the application form. When prompted in the application process, please upload*: <ol><li>Your CV </li><li>A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. </li></ol> *If you do not upload both pieces of documentation your application will not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK. Closing date for applications: Sunday 5 January 2025 Interview date: Wednesday 15 January 2025 (in person in Woking) Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. About the organisation: 24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

Trusts and Foundations Manager

The Vacancy Full Time - Shift patterns including weekends and bank holidays No car parking in site. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Amentum is a premier global technical and engineering services partner. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. We are now recruiting for a Learning and Development Advisor to join us permanently support our major projects. The Learning and Development Advisor (UK) will provide support to the programmes across the client portfolio. Working as part of the team it is expected that they would have good communication skills both verbal and written, the understanding and the ability to use standard office IT package software (word, excel, powerpoint) would be a significant part of the role. The role requires someone who can impact and influence both managers and colleagues to ensure that learning and development activities are planned in, completely in a timely manner and can also review and analse data to support with reporting on training activities. Responsibilities include: <ul><li>Act as the first point of contact providing advice and guidance on all aspects of Learning &amp; Development.</li><li>Conduct thorough assessments to identify skill gaps and training needs across the teams.</li><li>Develop strategies to promote a culture of continuous learning and knowledge sharing. Encourage participation in learning activities through effective communication and engagement activities.</li><li>Work closely with Heads of Profession to identify training requirements ensuring that these are relevant, beneficial and accessible.</li><li>Work closely with the Operations Managers to support the requirement of required training. Tracking, coordinating and managing the mandatory training cycle.</li><li>Coordinate logistics and scheduling the delivery of multiple training requests. Ensuring records are kept up to date.</li><li>Coordinate legal compliance and mandatory courses for relevant colleagues.</li><li>Monitor completion of online courses.</li><li>Coordinate completion of client required courses.</li><li>Process employee career development applications in line with the annual training cycle.</li><li>Analyse performance data and feedback to inform training priorities.</li><li>Forecast and oversee the costs relating to any external training, providing regular updates on output and delivery.</li><li>Continually update employee training records on the HRIS.</li><li>Manage external providers. Develop and own the relationships with suppliers of training services including agreeing any terms of service, service level agreements and return on investment activity where training is delivered by external parties.</li><li>Maintain the Learning and Development Preferred Suppliers List (PSL).</li></ul>Safety Accountabilities: <ul><li>Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Security - understands the legislation, policy, and sensitivities of the work we are engaged in, particularly nationally significant and with real interest from undesirable actors.</li></ul>Position Knowledge, Skills, and Abilities Required: <ul><li>Proven experience in a learning and development role</li><li>Demonstrable knowledge of learning and development processes</li><li>Able to work unsupervised and flexibly when necessary</li><li>Accurate and thorough attention to detail</li><li>Computer literate and high level competency in Microsoft Office suite and other standard business software systems.</li></ul>Advantageous <ul><li>CIPD Level 3 in Learning and Development</li><li>Associated member of the CIPD</li></ul>For this role, there is a requirement to be onsite in Aldermaston, 4 days a week. Due to the nature of our business, we need all candidates to ideally be Security Cleared (SC) or have no issue in obtaining SC. A prerequisite for SC is that the applicant has lived in the UK for at least the last 5 years. Amentum is an equals opportunities employer. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

Learning and Development Advisor

About The Role Exciting opportunity for a part time Housing Management Officer based in Mulberry House, our supported housing service in Guildford. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. As a Housing Management Officer you will help provide housing management services to residents, provide good customer service, ensure that our the units are maintained and the scheme is kept in good order. You will maintain effective liaison with the local management team regarding health and safety, allocations, effective arrears control, repairs and void turnaround. About You Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will need to : <ul> <li>Be a confident and capable communicator</li> <li>Be able to build trusting, professional relationships</li> <li>Be able to help people to develop their skills, strengths and talents.</li> <li>Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,</li> <li>Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.</li></ul>We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some meaningful, additional benefits. This includes for example, <ul> <li>26 days annual leave rising to 31 days</li> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

13 Jobs in Reading, UK