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Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Preston service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Preston Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed Term Contract until 08-Mar-2027 (Maternity Cover) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Joanna Stecz | <a href="mailto:Joanna.Stecz@cgl.org.uk" target="_blank">Joanna.Stecz@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Skelmersdale Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral.</li><li>Reducing drug and alcohol related harm to service users and the wider community.</li><li>Promoting carer, service user and community involvement.</li><li>Providing advocacy for access to partnership services.</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field.</li><li>Be an excellent communicator, both verbal and written with good IT skills.</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills.</li><li>Have a good working knowledge of mental health interventions, services, and good practice.</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.</li><li>Ability to manage change successfully in a way that prioritises the needs of service users.</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Heather Brown | <a href="mailto:Heather.Brown@cgl.org.uk" target="_blank">Heather.Brown@cgl.org.uk</a> | 07778 145772 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. A fantastic, new opportunity has arisen to become a Recovery Coordinator within our Nottinghamshire Change Grow Live substance misuse service. You will be open, compassionate, and driven to provide the very best care and support for everyone. You will need to be self-motivated with excellent communication skills and be comfortable working with multiple teams internally and externally. You will need to have experience of managing caseloads of people and know how to manage risk and minimise harm. You will also need knowledge of substance misuse and related issues, through a previous professional role, academic study or from personal recovery experience. You will be focused on helping people to achieve positive outcomes by coordinating their personalised recovery journey, through thorough assessment and support planning. You will oversee their participation in group programmes, courses, treatment, and medical reviews, whilst continually managing risk and minimizing harm. Location: Hucknall/Broxtowe/Gedling/Rushcliffe. Hours: Fulltime, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Successful candidates have previously worked in the following areas: <ul><li>Substance misuse services</li><li>Rehabilitation services</li><li>Support worker within elderly care or with adults with a learning disability</li><li>Prison service</li><li>Children's services, supporting young people</li><li>Hospitals and other medical practices</li><li>Safeguarding</li></ul>To be successful you will need to have experience/understanding: <ul><li>An understanding of drug and alcohol issues and experience of working within a related field.</li><li>Gender specific working and associated risks and challenges</li><li>People experiencing multiple disadvantages ie: Homelessness, Mental health, Domestic Abuse.</li><li>Experience in managing caseloads of people within a CQC registered service</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency.</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports.</li><li>Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.</li><li>Good working knowledge of mental health interventions, services, and good practice.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. NB: This role is based in Nottinghamshire County south covering Hucknall/Broxtowe/Gedling/Rushcliffe. However as with all our roles it is Nottinghamshire wide and there may be requirements to travel to our other sites in Mansfield/Bassetlaw and Newark Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Jill Llewellyn-Graham | <a href="mailto:jill.llewellyn-graham@cgl.org.uk" target="_blank">jill.llewellyn-graham@cgl.org.uk</a> | 07976467200 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Description Service Charge Manager Permanent Grade D - £45,091 - £51,356 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Council to manage the Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council oversee the management of over 6500 leaseholders and 59,000 Council tenants. We are looking for a Service Charge Manager with excellent knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge function for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, whilst working closely with various Housing teams and Finance. Relevant experience in property-related finances and service charge accounting is required. This role is both strategic and operational. Key responsibilities: <ul> <li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li></ul>Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact the Resourcing Team A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Service Charge Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join us at our Swindon service. The successful candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Swindon Salary: £16.89 per hour* Contract Type: Sessional * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>You will be part of our treatment team holding a mixed caseload of service users.</li><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritising skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. Salary Range (pro rata if part time) £16.89/Hr. ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 6/2/2026 Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Louise Ann Crook | <a href="mailto:louise.crook@cgl.org.uk" target="_blank">louise.crook@cgl.org.uk</a> | 07760400137 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of CGL Norfolk in our Great Yarmouth base. The team supports people with their or their loved ones' drug and/or alcohol issues. Where: Great Yarmouth Hours: Part Time - 15hrs Full Time Salary Range: £27,861.26 - £32,002.35 pro rata* *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups / pods.</li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>Ready to Begin Your Journey with Change Grow Live? What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Laura Morris | <a href="mailto:laura.morris@cgl.org.uk" target="_blank">laura.morris@cgl.org.uk</a> | 07979 248407 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Liverpool service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for an Recovery Coordinator to join our Opiate Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. At our Liverpool service, we are dedicated to providing support for individuals who access our services. We aim to empower every individual by offering holistic support and personalised treatment to meet their unique needs. We provide a range of options, including one-to-one and group sessions, complemented by medical and clinical treatments. Location: Garston Hub, Liverpool Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours) Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Please reflect the attached Job Description and Person Specifications in your application. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: victoria clarke | <a href="mailto:victoria.clarke@cgl.org.uk" target="_blank">victoria.clarke@cgl.org.uk</a> | 01517067888 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Service Charge Officer London Bridge £35,000 - £39,000 Do you want to join Hyde as a Service Charge Officer? As a Service Charge Officer at Hyde, you'll play a key role in delivering clear and accurate service charge statements, from estimates through to final accounts. You'll be a trusted point of contact for customers, guiding them confidently through the service charge process and managing cases end to end. This is a great opportunity to build strong customer relationships while ensuring transparency, accuracy and a positive experience throughout the service charge cycle. Responsibilities <ul><li>Handle service charge enquiries, providing friendly, professional, and customer-focused support.</li><li>Manage the full case process from start to finish, including investigation, communication, and delivering clear responses.</li><li>Prepare easy-to-understand breakdowns and summaries of service charges for customers</li><li>Meet with customers, residents' associations, and other stakeholders-both virtually and in person-to explain and discuss service charges.</li><li>Calculate and produce accurate service charge statements, including both estimates and actual charges.</li><li>Contribute to improving service charge processes and help ensure a smooth, transparent experience for all customers.</li></ul>Skills and Experience Required <ul><li>Proven experience in service charge calculations and management.</li><li>Strong customer focus with excellent communication and investigation skills.</li><li>Knowledge of financial analysis and reconciliation of transactional cost data.</li></ul>About Hyde Hyde is a leading housing provider dedicated to creating safe, affordable homes and vibrant communities across the country. Our vision is to build lasting communities where people can thrive, with everything we do driven by social purpose - supporting our customers, investing in neighbourhoods and making a real difference in people's lives. Join Hyde and grow a career where your skills make a meaningful, lasting social impact. Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package</li><li>Volunteering days</li></ul>Equality, diversity and inclusion are central to who we are at Hyde. We're committed to creating a workplace where everyone feels valued, respected and able to be their authentic selves. As a Disability Confident Employer, we welcome candidates from all backgrounds and will provide reasonable adjustments throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Service Charge Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for Drug &amp; Alcohol Workers to join our busy and vibrant East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 per annum dependent on experience, pro rata for part time hours Contract Type: Permanent * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive £250 in vouchers if candidate is successful</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 19/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Manjit Malhi | <a href="mailto:manjit.malhi@cgl.org.uk" target="_blank">manjit.malhi@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. In this role you'll be working as part of our Stockton Service. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Stockton on Tees Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum Contract Type: Fixed Term Maternity Cover - 12 months from start date *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 5/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Gemma Mealing | <a href="mailto:gemma.mealing@cgl.org.uk" target="_blank">gemma.mealing@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Worker (London) Location: More Time - The Harbour Working Hours: 37 Contract Type: Permanent Salary: £26,648 - £30,140 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use. About the Role We are currently seeking to appoint a Recovery Worker to provide holistic, person-centred support to adult service users entering the service. The postholder will coordinate treatment pathways, including assessment, coordination of clinical treatment, psychosocial interventions, and multi-agency working, to support individuals in achieving sustainable recovery. Working under the direction of the Team Leader, the Recovery Worker will be an integral member of a dynamic, multi-agency team, contributing to the development and delivery of high-quality recovery-focused services. Our friendly, recovery-focused team provides support to adults affected by drug and alcohol use. We work alongside service users to help them develop new skills, access training and volunteering opportunities, and, when ready, move towards employment. A wide range of activities are available to help individuals stay active, build confidence, and maintain their recovery. What You'll Do <ul><li>Manage a caseload of service users, regularly reviewing ongoing care and treatment, and liaising closely with specialist workers within the multi-agency team, as well as family members and significant others where appropriate.</li><li>Work in partnership with service users and colleagues, undertaking joint key working to support progression from semi-structured to structured psychosocial interventions, improving recovery outcomes and social capital.</li><li>Support service users to access appropriate resources and services to build recovery capital, enabling them to achieve personal recovery goals and promoting service user, family, and carer involvement.</li><li>Demonstrate excellent communication and therapeutic skills when working with service users, carers, and partner agencies.</li><li>Work collaboratively with multidisciplinary teams across the partnership and external organisations, providing advice and guidance to managers and colleagues through reviews, team meetings, group supervision, and telephone support.</li><li>Coordinate individual recovery plans effectively, ensuring they are person-centred and promote family, carer, and service user involvement.</li><li>Contribute to improving outcomes for children of service users by reducing the impact of drug- and alcohol-related harm on family life and promoting positive family engagement in treatment.</li></ul>To Succeed in This Role, You'll Need: <ul><li>Experience of working with adults with substance use or complex needs</li><li>Strong understanding of recovery-oriented practice</li><li>Ability to work effectively within a multi-agency and multidisciplinary environment</li><li>Excellent communication, organisational, and interpersonal skills</li><li>A compassionate, non-judgemental approach and commitment to supporting recovery</li></ul>Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-04

Organisation: Derby Homes Hours: 18.5 hours per week Contract type: Permanent Location: Derby Homes Local Housing Offices TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK. Derby Homes manages over 12,000 properties in the City of Derby. The Income Team collects rental income to maintain and improve services delivered to tenants. You have the exciting opportunity to be part of a successful performance driven team which is responsible for collecting rents from council tenants. The role involves managing accounts to make sure rent is paid, regularly contacting and supporting tenants to be able to pay the rent and sustain their tenancy. You will need to have a GCSE grade C or higher in Maths and English or an equivalent qualification or work experience. Experience in managing rent accounts or providing support on personal financial budgeting would be advantageous. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders. We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 8th February 2026 at midnight. Any application forms received after the closing date will not be accepted. If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held week commencing 16th February 2026.

Income Recovery Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. We are currently recruiting a Recovery Coordinator to work as part of the Southwest Prisons service delivering psychosocial interventions to service users across HMP Erlestoke. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: HMP Erlestoke Full Time Hours: 37.5hrs per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme and receive £250 in vouchers if candidate is successful</li></ul>Please read attached Job Description for a more detailed outline of responsibilities and Person Specification Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Andy Durrant | <a href="mailto:andy.durrant@cgl.org.uk" target="_blank">andy.durrant@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

About the Role CCHA is a learning organisation committed to delivering excellent services to our customers. This role provides strategic leadership within the Housing and Communities Directorate, ensuring service charges are fair, transparent, and accurate. It combines financial expertise with strong cross-team collaboration, influencing how service chargeable activities are delivered and managed across the organisation. Success in this role depends on building strong relationships and working in partnership with colleagues to embed best practice, maintain compliance, and deliver a consistent customer experience. While a solid financial background-through qualification or experience-is essential, you will also need the ability to guide and support non-financial teams in service charge-related activities. Key responsibilities include: <ul> <li>Shaping policy, setting standards, and embedding good practice across all directorates.</li> <li>Working with Heads of Service, including Head of Finance, to set annual service charge budgets, reconcile costs, and ensure rent and service charge letters are accurate and issued on time.</li> <li>Providing insight and advice on areas where service charges are under-recovered and identifying opportunities to maximise income while balancing affordability and compliance.</li> <li>Managing a team responsible for customer queries, disputes, and consultations, including Section 20 notices and other legal processes.</li> <li>Acting as a change champion across the organisation, influencing decisions and supporting service improvement initiatives.</li> <li>Preparing for future regulatory changes, including the Leaseholder Reform Act and Heat Network Regulations.</li> <li>Contributing to corporate planning and income maximisation strategies, supporting organisational sustainability and growth.</li> </ul>About You CCHA is committed to delivering excellence in how we provide, manage, and charge for our service activities. We oversee a substantial portfolio of properties that attract service charges, and we have made significant progress in ensuring consistency, transparency, and compliance. Listening to our customers has shaped our approach, and many services are now delivered through in-house CCHA teams to improve quality and value. This role acts as a central link between Finance, Operations, and Customer Services, ensuring that service charges are accurate, transparent, and aligned with organisational priorities. You will: <ul><li>Lead a small team and work collaboratively across departments to embed best practice, support decision-making, and maintain compliance with legislative and regulatory requirements.</li><li>Coordinate with Finance, Housing, and Asset teams to lead the annual service charge setting process, ensuring accurate calculations and timely communication to customers.</li><li>Work closely with Heads of Service to embed accountability for service charge performance, supporting them in achieving key financial and operational metrics.</li><li>Partner with Communications and Customer Services to ensure clarity and transparency in customer messaging, particularly around rent uplift letters and service changes.</li><li>Facilitate the internal Service Charge Working Group, driving collaboration, sharing insights, and promoting continuous improvement across all service areas.</li><li>Provide financial and strategic advice to Heads of Service and Corporate Leadership and the Board, balancing affordability for customers with organisational sustainability.</li><li>Support customer consultations on service changes and new offerings, ensuring compliance with legal frameworks and reflecting CCHA's values.</li></ul>Our Shared Values At CCHA, values and diverse thinking as just as sought after as technical skills and qualifications. Our values are embedded throughout the organisation. They set out how we work together and how decisions are made. Here at CCHA we live our values by being: Caring | Respectful | Trusting and Trustworthy | Honest |Brave | Yourself Job Description The job description will download in PDF format. To request an alternative format, please get in touch. <ul> <li>Service Charge Manager - job description </li> </ul>Application &amp; Interview Guidance The guidance will download in PDF format. To request an alternative format or language, please get in touch. <ul> <li>Application guidance</li> <li>Interview preparation</li> </ul>If you require this information in an alternative format, please contact us. CCHA Website | Our Privacy Policy | Our Equality Statement

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Lancaster service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Lancaster Working Hours: 37.5 hours per week, full time Full time Salary Range: £27,861.26 - £32,002.35* pro rata Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 8/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Anna Brigden | <a href="mailto:Anna.Brigden@cgl.org.uk" target="_blank">Anna.Brigden@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working within our Alcohol and Non-opiate Low Intensity Team, based in Southwark. The team supports people with their or their loved ones' drug and/or alcohol issues. Where: Southwalk Hours: Full Time, 37.5h per week Full Time Salary Range: £27,861.26 - £32,002.35* Allowances: £4133.14 Inner London Weighting paid pro rata Contract Type: Fixed Term until 20th January 2027 *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li> Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li> Providing screening, assessment, and recovery planning and onward referral</li><li> Reducing drug and alcohol related harm to service users and the wider community</li><li> Promoting carer, service user and community involvement</li><li> Providing advocacy for access to partnership services</li><li> Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li> Research, design and prepare subject matter and materials for groups / pods.</li><li> Deliver structured content within group settings to service users at various stages of recovery</li><li> Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li> Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li> Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li> Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li> Be an excellent communicator, both verbal and written with good IT skills</li><li> Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li> Have a good working knowledge of mental health interventions, services, and good practice</li><li> Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li> Ability to manage change successfully in a way that prioritises the needs of service users</li><li> Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li> Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li> 25 days holiday (+ bank holidays) rising by 1 day for each years' service -Capped at 30 days</li><li> Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li> Contributory pension scheme</li><li> Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li> A friendly and supportive team</li><li> Training, career development &amp; progression opportunities</li></ul>Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 30/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Iain Maclean | <a href="mailto:iain.maclean@cgl.org.uk" target="_blank">iain.maclean@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Are you prepared to make a profound impact on the lives affected by substance misuse? If so, we're seeking an Experienced Drug and Alcohol Worker to join our collaboration with Probation in Medway, offering a genuine opportunity to engage in transformative one-to-one therapeutic work with individuals. This role isn't just about a position; it's a chance to significantly alter the lives of those seeking support, engaging in impactful one-to-one therapeutic work with each individual. you will carry a small caseload which enables you to undertake real therapeutic work. This role extends beyond its scope; it's about transforming lives and making a lasting impact within our communities. Are you ready to be the driving force behind positive change and build bridges to access treatment? Where: You will be working out of Medway Probation centre in Chatham Full Time Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>Research, design and prepare subject matter and materials for groups / pods. </li><li>Deliver structured content within group settings to service users at various stages of recovery </li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 7/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Hayles | <a href="mailto:becky.hayles@cgl.org.uk" target="_blank">becky.hayles@cgl.org.uk</a> | 07810180320 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Havering service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Romford, Havering Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum plus Allowance: £2195.72 Outer London Waiting Allowance Contract Type: Fixed term until 31/03/2027 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 7/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Mohammed Juned | <a href="mailto:mohammed.juned@cgl.org.uk" target="_blank">mohammed.juned@cgl.org.uk</a> | 07867375526 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Recovery Coordinator in Birmingham who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Birmingham Hours: Full time, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: As a valued member of our team in Birmingham, you'll be taking on a central role within a brand new service. Responsibilities will include: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: To thrive in this role, we're looking for someone who: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive generous vouchers if candidate is successful.</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 12/2/2026 Closing Date 5/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Simon Anderson | <a href="mailto:simon.anderson@cgl.org.uk" target="_blank">simon.anderson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Liverpool, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Prison Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Liverpool Hours: Fulltime, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 Dependent on experience (pro rata for part time hours) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Deliver quality and meaningful 1:1's and Group interventions</li><li>Understanding of prison environment and operational knowledge</li><li>Line management of volunteers</li><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li></ul>Abou You: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li><li>Ability to obtain and maintain prison vetting</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lauren McGuire | <a href="mailto:Lauren.McGuire@cgl.org.uk" target="_blank">Lauren.McGuire@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Service Charge Manager This role is full time, permanent with hybrid working based in our Glasgow city centre office. Key Responsibilities <ul><li>Primary contact for the internal and external stakeholders to ensure delivery of service charge work in line with RICS and ICAEW guidelines.</li><li>Direct management of the Service Charge team workload to ensure delivery against both internal and external SLAs</li><li>Matrix management of our offshore budget team to ensure delivery is achieved against both internal and external SLA's </li><li>Work with our third party accountants to ensure delivery against our KPI and contract</li><li>Completion of monthly KPI and SLA reporting for management and clients</li><li>Work closely and supporting other Property Accounting Teams to provide exceptional outcomes to our client.</li><li>Ensure team maintain CBRE's ISAE3402 control standard, along with any Client required control frameworks;</li><li>Become a trusted advisor for our Internal teams on the RICS professional statement on Service Charges, and ICAEW Technical Guidelines</li><li>Signing and approvals with adherence to the payments policy</li><li>Attending client and internal meetings</li><li>Attending client pitches and presentations</li><li>Identify and implement process improvements</li></ul>People Management <ul><li>Ensure regular 1-2-1s and team meetings are carried out;</li><li>Complete talent mapping, ensuring personal development plans and succession planning are in place across the team;</li><li>Undertake recruitment and induction processes as required;</li><li>Ensure annual and midyear appraisal cycles performed across full team;</li><li>Manage poor performers / disciplinary with guidance from HR as and when required;</li><li>Identify and rectify any training gaps across the Service Charge Team and ensure a plan is implemented</li></ul>Person Specification <ul><li>Excellent interpersonal skills and ability to quickly form professional relationships</li><li>Experienced in prioritizing and co-ordinate tasks efficiently</li><li>People management experience</li><li>Strong experience in Service Charge or bookkeeping roles essential</li><li>Accurate and exceptional attention to detail</li></ul>Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

Recovery Coordinator - County Durham Drug and Alcohol Location: Peterlee Health Centre, Bede Way, SR 81AD Working Hours: Monday - Friday 9am-5pm Contract Type: Permanent Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. About the Role We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a RAD Recovery Coordinator to be based in Peterlee Health Care Centre. The RAD is a 12-week structured programme for clients who are abstinent. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. What You'll Do <ul><li>To deliver recovery academy pathways and interventions within the service, ensuring provision is integrated and effective</li><li>To promote a positive, inclusive and therapeutic environment within RAD programme delivery, ensuring client engagement, participation and feedback is prioritised across all delivery elements</li><li>To deliver an evidence based comprehensive psychosocial programme alongside a range of activities that support the 5 Ways to Wellbeing</li><li>Manage a service user caseload, reviewing on-going care and treatment and liaising closely with the full range of workers and skills within the multi-agency team, including family members and significant others as appropriate</li></ul>To Succeed in This Role, You'll Need: <ul><li>Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP</li><li>Carrying out assessment and recovery planning and risk management plans</li></ul>To view the full Job description please click this link About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-02

Recovery Coordinator - County Durham Drug and Alcohol Location: Saddler House, Bishop Auckland, County Durham, DL14 7BH Working Hours: Monday - Friday 9am-5pm Contract Type: 2 x Fixed term roles ( 12 months) Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. About the Role As Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery. What You'll Do <ul><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery</li><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li></ul>To Succeed in This Role, You'll Need: <ul><li>Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP</li><li>Carrying out assessment and recovery planning and risk management plans</li></ul>To view the full Job description please click this link About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-13

23 Revenues / Benefits Jobs