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<ul><li>Information_for_applicants</li><li>Our_values_in_action</li><li>HAPO_JD</li></ul>Please apply online by clicking the link below There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. Salary range <ul><li>£36,363 - £39,152 per year</li></ul>

Homeless Advice and Prevention Officer

Housing Support Officer (Scheme Based) Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Permanent contract </li><li>21 hours per week (Monday, Wednesday &amp; Friday)</li><li>Salary of £25,777 per annum (£15,466 pro rata)</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Officer We are seeking a positive, hardworking Housing Support Officer to provide delivery of a person-centred, trauma informed support service in Colwyn Bay. You will support service users to work towards outcomes set out in support plans, whilst contributing to the safe running of the scheme. This will involve: <ul><li>Managing referrals to the scheme, by maintaining electronic records on each client, ensuring adherence to the occupancy agreement in line with policies and procedures</li><li>Completion of move in and pre tenancy paperwork with all new residents, whilst providing a comprehensive induction to the property </li><li>Providing support to clients moving on from the scheme </li><li>Arranging and attending meetings with voluntary and statutory agencies, to maintain provision of a person-centred service to residents, supporting their development</li><li>Effective communication with internal and external contacts regarding the maintenance and H&amp;S of the property, to include providing guidance to the client on how to maintain good standards of cleanliness and hygiene within the property </li><li>Provision of engagement and involvement activities to promote social inclusion amongst service users</li></ul>Our Requirements - Housing Support Officer <ul><li>Understanding of safeguarding principles for children and vulnerable adults</li><li>Understanding of benefits and claim processes </li><li>Awareness of mental health issues/support needs connected to drug and alcohol misuse/homelessness </li><li>Experience of working in a client centred environment</li><li>Effective communication skills</li><li>Willingness to support an on-call service as part of a rota within the area </li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Officer

<ul> <li>Employer: Wirral Metropolitan Borough Council</li> <li>Salary: £36,363 to £39,152 plus benefits.</li> <li>Location: Wirral, Mallory, 2 Alice Ker Square</li> <li>Contract: Temporary</li> <li>Working Pattern: Flexible Hours/Full Time</li> <li>Hours: 36 hours per week.</li> <li>DBS Check: No</li> <li>Closing Date: 23/11/2025 at 23:59</li> <li>Reference: R&amp;P/25/325871</li> </ul>There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How to apply Please apply online by clicking the link below

Job Description Job Title: Letting Officer Contract Type: 12 months Fixed-Term contract Salary: £26,153.96 (£28,739.52 is achieved after 12 successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Letting Officer In this role you will be working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value About you We are looking for someone with: • Demonstrable commitment to Our Riverside Way values. • Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. • A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. • Proficient in use of Microsoft Office Suite. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. • Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay &amp; generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered. Role Profile Deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value. Role requires you to: • Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing management system. Work collaboratively with colleagues in Asset Services and Housing Services to ensure that properties are let as quickly as possible, to the required standard. • Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for notice inspections and viewings. • Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. • Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. • Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take initial rent payments in line with our 'Rent when due' approach, and agree and set up payment plans. Support with on-boarding new customers through the Digital Tenancy Sign Up portal. • Make appointments as necessary for viewings, sign ups, turn on and tests, liaising with colleagues in other teams. • Maintain accurate customer records, preparing sign up documentation and creating tenancies in the housing management system, and accurate void management records to ensure that reporting is correct, up to date and reliable. Complete and upload the CORE form for all lettings. • Establish a positive relationship with new customers, acting as the key point of contact until they have successfully moved in, answering questions and resolving issues to drive high levels of satisfaction with the lettings process. • Ensure compliance with Group requirements in Health &amp; Safety, Safeguarding, Equality &amp; Diversity and Data Protection. Person specification Essential • Demonstrable commitment to Our Riverside Way values. • Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. • A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. • Proficient in use of Microsoft Office Suite. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. • Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same. Desirable • Competence in using Open Housing and Salesforce, or CX (Microsoft Dynamics) and CE. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Lettings Officer

<ul><li>Guidance_Notes_Completing_an_Application_Form_Oct_2024</li><li>JD_Social_Housing_Support_Officer</li><li>PSpec_Social_Housing_Support_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form. The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Salary range <ul><li>£37,280 - £40,777 per year</li></ul>

Social Housing Support Officer

The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please fully complete the online expression of interest. Further information on this vacancy <ul> <li>Guidance Notes - Completing an Application Form</li> <li>Job Description</li> <li>Person Specification</li> </ul>

Social Housing Support Officer (R)

Housing Support Worker - Nights Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li><ul><li>Permanent contract</li><li>24 hours per week (Friday and Saturday nights 9pm to 9am)</li><li>Salary of £23,609 pro rata</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul></li></ul>The Role - Housing Support Worker - Night Shifts Working at Noddfa hostel in Colwyn Bay, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li><ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li></ul></li></ul>Our Requirements - Housing Support Worker <ul><li><ul><li>Ability to hold everyday conversations in Welsh or willingness to learn</li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul></li></ul>Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Worker role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Worker Nights (Noddfa)

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Liverpool, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Prison Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Liverpool Hours: Fulltime, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 Dependent on experience (pro rata for part time hours) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Deliver quality and meaningful 1:1's and Group interventions</li><li>Understanding of prison environment and operational knowledge</li><li>Line management of volunteers</li><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li></ul>Abou You: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li><li>Ability to obtain and maintain prison vetting</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 30/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lauren McGuire | <a href="mailto:lauren.mcguire@cgl.org.uk" target="_blank">lauren.mcguire@cgl.org.uk</a> | 0151 530 4176 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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