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Shape the future of housing services in Barnsley Are you an exceptional leader with a passion for delivering outstanding housing services and creating thriving communities? Berneslai Homes is seeking a dynamic Head of Housing Management to join our Senior Management Team and play a pivotal role in shaping the strategic direction and operational excellence of our estate services.Who are we?At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator of Social Housing.About the roleAs Head of Housing Management, you’ll lead a diverse portfolio of services including housing and tenancy management, income and leaseholder services, community buildings, and specialist support initiatives. You’ll be responsible for driving transformational change, ensuring compliance with regulatory standards, and embedding a culture of prevention and early intervention across all service areas.This is a high-impact role where you will:<ul><li>Lead strategically: Develop and deliver innovative strategies aligned with our Strategic Plan.</li><li>Champion safeguarding: Act as the company’s Safeguarding Lead, ensuring the safety and wellbeing of vulnerable customers.</li><li>Drive performance: Manage a £5.8m budget and lead a team of 140 professionals to deliver exceptional services.</li><li>Influence partnerships: Represent Berneslai Homes at key strategic boards and partnerships, shaping policy and practice at local and regional levels.</li><li>Innovate for impact: Introduce new ways of working, secure external funding, and deliver initiatives that make a real difference to our tenants and communities.</li></ul>What we’re looking forWe need an inspirational leader who:<ul><li>Holds a relevant degree or equivalent professional qualification.</li><li>Has extensive knowledge of housing law, safeguarding legislation and regulatory compliance.</li><li>Brings proven experience in strategic leadership within a complex public sector environment.</li><li>Demonstrates resilience, adaptability, and a track record of delivering transformational change.</li><li>Is customer-focused, with exceptional communication and influencing skills at all levels.</li></ul>Why join us?At Berneslai Homes, we’re committed to creating safe, sustainable and vibrant communities. You’ll have the opportunity to:<ul><li>Shape services that directly improve lives.</li><li>Work with passionate colleagues in a supportive, forward-thinking organisation.</li><li>Enjoy a competitive benefit package, and opportunities for professional development.</li></ul>You can find out more about the role, the benefits of working for us and how to apply on our website.

Head of Housing Management

Pay:&nbsp;£50,000.00-£55,000.00 per year<h3>Job Description:</h3>&nbsp;Overview We are seeking a dynamic and experienced Head of Operations to lead our operational strategy and oversee the daily functions of our organisation. This pivotal role requires a strong leader with a proven track record in management and supervising teams. The ideal candidate will possess exceptional organisational skills and the ability to drive efficiency while fostering a positive workplace culture.&nbsp;Purpose of the Job:To lead the strategic and operational delivery of housing management, support services, and asset management. This role ensures high-quality customer service, safe and well-maintained homes, compliance with regulations, and effective management of housing stock.&nbsp;Key Responsibilities:Details on the main responsibilities and accountabilities of the Head of Operations role are provided below.<ul><li>Develop and deliver the Housing provider’s housing, support, and asset management strategies in line with IHL’s objectives.</li><li>Ensure the effective delivery of high-quality, person-centred housing and support services that promote independence, well-being, and social inclusion.</li><li>Drive service improvements, lead on regulatory compliance, and manage a multidisciplinary team to meet the needs of service users.</li><li>Embed a culture of customer focus, continuous improvement, and value for money.</li><li>Ensure excellent tenancy and estate management services, including lettings, arrears management, ASB handling, and resident engagement.</li><li>Oversee supported housing and independent living services, ensuring safeguarding, person-centred support, and regulatory compliance.</li><li>Lead on resident satisfaction, complaints handling, and service improvement.</li><li>Oversee the strategic planning and operational delivery of asset management functions, including: Stock condition surveys; Planned maintenance programs; Responsive repairs; Void management; Health &amp; safety compliance (e.g., gas, fire, legionella, asbestos).</li><li>Ensure assets are safe, well-maintained, and deliver long-term value.</li><li>Ensure compliance with all relevant housing regulations, health and safety legislation, and sector best practices.</li><li>Contribute to budget setting and financial control for housing and asset teams.</li><li>Deliver services within budget and identify cost-saving opportunities without compromising quality.</li><li>Manage and develop multidisciplinary teams across housing, support, and property services.</li><li>Set and monitor KPIs and performance targets.</li><li>Build strong relationships with residents, regulators, contractors, and external agencies.</li><li>Develop, implement and maintain company-wide health and safety policies and procedures</li><li>Serve as the main point of contact for health and safety matters internally and with external regulatory bodies.</li><li>Prepare reports for boards and committees as required by the CEO and COO.</li><li>Lead on organisational projects where required, and deliver and implement in line with project parameters.</li><li>Work with Finance to ensure that rents and service charges are set at an appropriate level annually and include full cost recovery.</li><li>Work closely with the development team; ensuring that the operations teams are prepared for property handover.</li><li>Ensure that void loss is minimised across the geographical area, by addressing any barriers to referrals at a senior level with strategic partners.</li><li>Develop a robust rent arrears policy; ensuring that operational teams work closely with customers to minimise arrears.</li><li>Work with other IHL colleagues to prepare a high-quality response to tenders for Housing and Support services.</li><li>Ensure value for money for the organisation; assisting in the development of a preferred suppliers list which balances value and quality, and ensures that our suppliers comply with legal and contractual requirements.</li><li>Maintain an evidence-based culture, which is person centred, commands the confidence of commissioners and stakeholders, and promotes multi-disciplinary and cross organisational working.</li><li>Review successes, mistakes and incidents to facilitate continuous improvement.</li></ul>&nbsp;Leading the Team:<ul><li>Recruit, lead, supervise, motivate and manage the team so that the service is delivered to a high standard and in line with IHL’s policies, procedures and values.</li><li>Ensure that the team are trained and motivated to carry out tasks to the highest standard, carrying out regular one to one’s to ensure that required standards are understood and are met in line with agreed targets.</li><li>Coach individuals and teams to perform to the best of their ability.</li><li>Give ongoing feedback on performance and effectively manage poor performance.</li><li>Carry out employee appraisals, identifying development needs and ensuring that training plans are written, actioned and monitored for the team.</li><li>Manage disciplinary, grievance, harassment, performance and absence management investigations and processes for the team and assist in these procedures for other services where an independent manager is required.</li><li>Implement IHL’s Health and Safety Policy and Procedures, ensuring that all practices are undertaken in accordance with ensuring a healthy and safe working environment and that all employees are aware of their responsibilities in respect of their role.</li><li>Actively promote non-discriminatory behaviour to ensure equal opportunities for all. Challenge perceptions and behaviour and lead by example to promote equality and diversity at all levels within the team.</li><li>Provide support and guidance to all team members.</li><li>Encourage the team to achieve a positive work / life balance.</li></ul>&nbsp;General:<ul><li>Demonstrate IHL values of being Creative, Passionate and Caring in everything you do, including the way you treat colleagues, customers and stakeholders.</li><li>Carry out your duties in accordance with IHL’s policies and procedures.</li><li>Provide an excellent level of customer service both within IHL and for the general public and external bodies.</li><li>Carry out your duties in a safe and proper manner both for yourself and for the well-being of others in accordance with IHL’s Health and Safety Policy.</li><li>Take a ‘continual improvement’ approach to work, actively working in partnership with our customers and participating in service reviews and improvements.</li><li>Work within the ethos of IHL and promote IHL’s mission, vision and values.</li></ul>&nbsp;Education. Training, Skills and Work Experience:Essential<ul><li>At least three years leadership experience in social housing, asset management or related field</li><li>Strong understanding of housing law, tenancy management and the regulatory/legal frameworks relevant to the housing and support sectors</li><li>Commitment to resident engagement and high service standards</li><li>Significant experience of contract and budget management</li><li>Experience of managing multi-disciplinary, dispersed teams</li><li>Able to travel independently and effectively throughout the company's area of operation</li><li>Hybrid role with travel to housing schemes and Head Office as required</li><li>Occasional out of hours work required for emergencies or events</li></ul>Desirable<ul><li>Professional qualification in relevant field</li><li>NBOSH qualification or equivalent or willing to work towards this</li><li>Experience of working with Local Authorities to deliver contracts and monitor outcomes</li><li>Experience of working with groups of people who require high level of housing support</li></ul>Requirements<ul><li>Proven experience in a supervisory or management role within an operational setting.</li><li>Strong leadership skills with the ability to inspire and guide teams towards achieving common goals.</li><li>Excellent communication skills, both verbal and written, with the ability to engage effectively at all levels of the organisation.</li><li>Strong analytical skills with a focus on problem-solving and decision-making.</li><li>Ability to work under pressure while managing multiple priorities effectively.</li><li>A proactive approach to identifying opportunities for improvement within operations. If you are an innovative thinker with a passion for operational excellence, we invite you to apply for this exciting opportunity as Head of Operations.</li></ul>&nbsp;Job Type: Full-timeBenefits:<ul><li>Company pension</li><li>Employee discount</li><li>On-site parking</li></ul>Work Location: In personExpected start date: 01/03/2026

Independent Housing (UK) Ltd

Head of Operations

An exciting opportunity has become available to work in the Accommodation Team, within the Council's Housing Needs Service. The Housing Needs Service is responsible for preventing homelessness in Wakefield and providing support and assistance to those who are already homeless. We are looking for an enthusiastic, motivated, organised and open minded person to join the team as an Accommodation Officer. This role involves supporting people who have been placed in temporary accommodation to move-on into suitable settled accommodation, to ensure that the conditions of the temporary placement are being met and to address any presenting issues, such as repairs, arrears, and anti-social behaviour. The post of the Accommodation Officer is very varied and rewarding role which will give the post holder the opportunity to work closely with vulnerable people in the Wakefield district and help discharge the Council's duties under the Homelessness Reduction Act. This role involves holding a caseload and visiting people in their temporary accommodation across the Wakefield district so the ability to travel flexibly is essential. Car mileage payments are applicable and pool cars may be available for carrying out the visits. Do you fancy a challenge and think you have the skills we are looking for? If so, we would love to hear from you, so please complete an application form available on this website.

Accommodation Officer

A Great Time To Be A Part Of Our Estate Transformation Wakefield Council is on an exciting journey, driving forward an ambitious Estate Strategy that prioritisessustainability, innovation, and efficiency. With nearly 1,700 properties in our portfolio and major projects alreadyin progress, this is the perfect time to make an impact in a leadership role. About The Role We are looking for an experienced and professional individual with proven leadership skills that can create and develop a customer focussed high performing team. As Head of Strategic Asset Management, you will play a key role in the leadership of Property Business Partnering including Programme and Project Management, Insight and Performance and Administrative Support teams. The role will develop the councils estate strategy and underpin asset management plans with specific responsibility for delivering capital projects, programmes of asset replacements and energy strategy. You and the team will be responsible for working closely with services across the Council to translate service needs into business cases, providing technical assurance to the Council's Capital Programme which drives a sustainable, innovative and efficient programme of delivery. The role will also be instrumental in leading the proactive and consistent monitoring and review of the performance of 3rd party contractors across the entire property service, producing all relevant data to support the challenge of performance and underpin effective contract management. What We Are Looking For <ul> <li> Strong leadership and stakeholder management skills with the ability to influence senior decision makers. </li> <li> Demonstrable experience in handling large, complex, or high-risk projects and programmes of capital works. </li> <li> Extensive experience of commissioning and managing consultants and technical advisers in delivering real estate programmes. </li> <li> Experience in contract and financial management ensuring compliance and best value. </li> <li> Technical knowledge of building regulations, procurement processes and sustainability initiatives. </li> </ul> Is This Role For You? If you are a driven, knowledgeable, and experienced property professional ready to lead a high-impact team and contribute to the success of Wakefield Council, we'd love to hear from you. For information regarding the role, please contact Jane Brown, Service Director Property, Facilities and Health and Safety - email: <a href="mailto:jabrown@wakefield.gov.uk" target="_blank">jabrown@wakefield.gov.uk</a>

Head of Strategic Asset Management

We are thrilled to announce a fantastic opportunity for a Tenancy Liaison Officer to become part of our team in Wakefield/Yorkshire on a 12-month fixed-term contract. This customer-centric position plays a crucial role in ensuring that residents receive comprehensive support before, during, and after the scheduled improvement works on their homes. Serving as the main point of contact for customers, you will facilitate communication between residents, contractors, project teams, and internal staff, all while striving to create a positive customer experience throughout the duration of the planned works. This role is perfect for someone who enjoys engaging with people, excels in a dynamic setting, and takes satisfaction in addressing concerns and keeping customers informed. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity &amp; Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Key Responsibilities for the Tenant Liaison Officer... <ul><li>Serve as the primary contact for customers during improvement projects, ensuring clear and timely communication regarding timelines, contractors, disruptions, preparations, risks, and outcomes.</li><li> Undertake home visits to support consultation and engagement activities </li><li> Gather customer choices for colours, materials and finishes, ensuring information is accurately recorded and shared </li><li> Prepare and deliver consultation events, presentations and publicity materials, including occasional evening or weekend work </li><li> Work closely with Project Coordinators and contractors to support programme delivery and ensure customer information is provided on time </li><li> Arrange alternative accommodation and respite solutions for customers who cannot remain in their homes, including vulnerable, older or disabled residents </li><li> Monitor contractor performance through site visits and report issues promptly </li><li> Handle customer enquiries and complaints sensitively, resolving issues where possible and escalating when necessary </li><li> Attend meetings, completion handovers and carry out customer satisfaction surveys </li><li> Process disturbance, decoration and compensation claims accurately </li><li> Maintain accurate records, compile information and carry out general office duties </li><li> Work in line with company policies, procedures, values, and health and safety requirements, and participate in training and development as required</li></ul>We are looking for a candidate who has... <ul><li>A full UK driving license and reliable access to a vehicle.</li><li>Strong interpersonal skills with the ability to manage difficult conversations and maintain professionalism.</li><li>Experience in a customer service role, preferably within housing or a related field.</li><li>Excellent organizational skills to manage workloads effectively and meet deadlines.</li><li>Proficiency in using Microsoft Office and CRM systems for data management and reporting.</li><li>A commitment to equality and diversity, and an understanding of its importance in service delivery.</li><li>Experience working in a customer service environment, including managing difficult situations and keeping customers informed </li></ul>Benefits In return, we are offering the successful candidate in the Tenant Liaison Officer Role... <ul><li>Starting salary of £28,457</li><li>Your work week will consist of a blend of field activities, remote work, and participation in office meetings.</li><li>27 days annual leave (rising to 32 over 5 years' service) + bank holidays</li><li>You will work a total of 37 hours per week,</li><li>Attractive pension schemes - Local Government Pension Scheme (LGPS)</li><li>To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link </li></ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Tenant Liaison Officer

An exciting Apprentice opportunity has arisen to work with our Estates Services Team. We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service. This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards. You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies. This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification. This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary. You will study towards a Level 2 apprenticeship to obtain a Housing Certificate. Level 2 Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete. Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer. These skills will equip you to undertake the full duties of the Job Description. Specifics of the Role The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services. You will support the team in ensuring that Housing systems remain up to date and contain accurate information. You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data. You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information. You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful. We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic. Pay £10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21. Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay. If you would like some support with completing the application form, please contact <a href="mailto:HousingEmployability@sheffield.gov.uk" target="_blank">HousingEmployability@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Apprentice Estates Housing Officer

Parking Services are looking to recruit a full time Processing Officer to complement its existing Processing Team. The successful candidate will form part of a highly motivated and committed team dealing with the appeals to Penalty Charge Notices (parking fines) and the processing of Parking Permits. Responsibilities / tasks <ul> <li>Provide parking advice to citizens.</li> <li>Dealing with appeals to Penalty Charge Notices within general guidelines and making the decision to enforce or cancel a notice, and where appropriate apply discretion.</li> <li>Preparing cases for progression through the legal process.</li> </ul> <ul> <li>Demonstrate high quality customer care when dealing with difficult and contentious situations.</li> <li>Approve access and waivers for contractors and suppliers in line with parking policy.</li> </ul> <ul> <li>To process payments for both Penalty Charge Notices and Parking Permit applications.</li> </ul>Skills <ul> <li>Excellent customer care and team working.</li> <li>The ability to communicate through all mediums in a concise and accurate way.</li> <li>Good IT skills with knowledge of Microsoft Office applications.</li> <li>The ability to deal with contentious situations in an assertive and diplomatic way.</li> <li>Create positive working relationships with others.</li> <li>Experience of working in the parking industry would be an advantage but not essential, as full training will be provided.</li> </ul>If you are someone with a good team work approach, can be flexible as the service looks to improve and have good customer care / people skills then we would like to hear from you.

Processing Officer

INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC12: £48,958 - £54,418 Per Year Are you passionate about housing and want to make a real difference in communities? Do you want to work for Scotland's largest social landlord and lead on the development and delivery of innovative housing strategies and exciting strategic projects to make a real impact on communities? We are seeking a proactive, experienced and forward-thinking Senior Housing Strategy and Policy Officer to lead on the development and delivery of innovative housing strategies that respond to current and future housing needs. This is a key strategic role, working closely with internal teams, elected members and external partners to deliver sustainable housing solutions that support economic growth, tackle homelessness and improve housing standards. Key Responsibilities <ul> <li>Develop and implement housing strategies aligned with corporate objectives and national policy.</li> <li>Lead on research, data analysis, and forecasting to inform housing needs assessments.</li> <li>Manage strategic housing projects, including affordable housing delivery and regeneration initiatives.</li> <li>Provide expert advice on housing policy, legislation, and funding opportunities.</li> <li>Oversee research, consultation, and engagement with communities and partner organisations.</li> <li>Build strong partnerships with developers, housing associations, and community stakeholders.</li> </ul>About You You will be a strategic thinker with excellent analytical and communication skills, able to manage complex projects and influence a wide range of stakeholders. <ul> <li>Proven experience in housing strategy and policy development.</li> <li>Strong understanding of housing legislation, policy, housing markets, affordable housing delivery, planning frameworks, and funding mechanisms.</li> <li>Excellent analytical, project management, and stakeholder engagement skills.</li> <li>Ability to influence and negotiate at senior levels.</li> <li>Degree or equivalent qualification in housing, planning, or related discipline.</li> </ul>Why Join Us? <ul> <li>Competitive salary and pension scheme.</li> <li>Opportunity to shape housing policy and make a real impact on communities.</li> <li>Collaborative and supportive working environment.</li> <li>Opportunities for professional development and career progression.</li> </ul>This role operates on a hybrid basis with a combination of home working, office attendance within the Civic Centre, Motherwell and site visits/meetings as required across other locations. Please note this post is a readvertisement - applicants who have previously applied for this post need not apply. Working Pattern: Monday - Thursday: 08:45am - 16:45pm Friday: 08:45am - 16:15pm Working here at North Lanarkshire Council If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter. *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read - My NL ***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

E&C - Senior Housing Strategy and Policy Officer

Income Management &amp; Financial Inclusion Team Role Overview The Income Management &amp; Financial Inclusion Team (IMFIT) is currently seeking to appoint a permanent Grade 7 Team Leader. In this position, you will provide leadership and supervision to a diverse group of staff members spanning Grades 3 to 6. Main Responsibilities <ul> <li>Play a key role within the wider team, focusing on reducing rent arrears and providing strong leadership to ensure the achievement of annual targets and objectives.</li> <li>Your primary base will be at the Solpro buildings in Attercliffe, with an expectation to work onsite at least 60% of the time. This requirement may increase, and you may also be asked to work from other venues as necessary.</li> <li>Develop expertise across all Team Leader disciplines within IMFIT.</li> <li>Utilise a variety of performance tools to drive improvements and innovation. Responsibilities include quality assurance, reviewing legal work, and ensuring full compliance with applicable legislation.</li> <li>Embrace change, demonstrate creativity and innovation, and manage time effectively to deliver daily operations. You will also support the Operations and Development Managers in planning and implementing continuous improvements across the team.</li> </ul>Application Information If you possess the essential qualities to excel in this role, the team looks forward to receiving your application. For an informal discussion about the Team Leader position, please contact Paul Crompton on 0114 2052611. We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Team Leader

JOB TITLE: Community Engagement Officer REPORTING TO: Registered Manager SALARY: £26, 247.00 pro rata (£13998.40 for 20 hours per week) HOURS: 20 hours per week REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance. FRANCHISE OFFICE: Wakefield &amp; Huddersfield COMPANY BACKGROUND Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our Wakefield &amp; Huddersfield Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES <ul><li>Responsible for increasing brand awareness within the territory area</li><li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li><li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li><li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li><li>Attend local networking events</li><li>Attend local community events and promote the Radfield Home Care brand</li><li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams.</li><li>In addition, develop links with community organisations, training providers, job centres, and other local referral sources to support the recruitment of high-quality care professionals.</li><li>Identify and engage with potential community partners</li><li>Conversion of potential community partners to support RHC community engagement</li><li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li><li>Identify opportunities for articles and blog content</li><li>Maintain &amp; Improve sector and professional knowledge</li><li>Any other duties that may be deemed relevant to your role</li></ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS Essential: <ul><li>Sound knowledge of the care sector</li><li>Able to form relationships &amp; quickly establish common ground</li><li>Able to communicate effectively at all levels both verbally and in writing</li><li>Be an enthusiastic people person who can motivate others</li><li>Professional manner and appearance</li><li>Attention to detail and ability to manage multiple projects from start to finish</li><li>Able to self motivate and work in a self-directed way</li><li>Experience in using social media platforms for business promotion</li><li>Full driving licence and use of own car</li></ul>Desirable: <ul><li>Previous experience of working in the Care / Home care sector</li><li>Experience using design / CRM software</li></ul>PROBATIONARY PERIOD The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS <ul><li>Pension scheme</li><li>Refer a freind Scheme</li><li>Free or Subsidised Travel</li><li>Company Events</li></ul>OBLIGATIONS The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Department Marketing Locations Wakefield &amp; Huddersfield (West Yorkshire) Remote status Hybrid Yearly salary £13,998.4

Community Engagement Officer

Job Title: Residential Practitioner - Children's Home Where you will be based: Pontefract, WK11 The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Small Established</li><li>Type: Private</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: 48 hour per week made up of 16hours x 2 of Working Hours and 8 x 2 of Sleep hours</li><li>Sleeps: 2 per week </li><li>Salary: £26,000</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Residential Practitioner

HOUSING SUPPORT WORKER at TARGET HOUSING Location: S60, 1BY Salary: £25,715 per annum (rises to £27,025 per annum after 12 months, and to £27,955 per annum after 24 months (pro-rata)) Working Hours: Monday - Friday, 9am - 5pm Contract Type: Full-time, Permanent We're looking for an experienced and compassionate Housing Support Worker to join our dedicated Sheffield Offenders team. Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project within Sheffield, that supports individuals with offending backgrounds, or at the risk of offending. Duties and Responsibilities Housing Management <ul><li>To undertake appropriate assessments for potential and actual residents and to review and update these as required.</li><li>To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li>Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained.</li><li>Monitor the maintenance of properties and report any repairs required to our maintenance team.</li></ul>Support <ul><li>Maintain contact with tenants in accordance with the requirements of the service.</li><li>Design and deliver an effective support plan that meets tenants individual needs and results in a successful move on into independent living.</li><li>Actively engage with tenants in issues and decisions that affect them.</li><li>Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li>Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment</li><li>Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li>The ability to develop constructive relationships with offenders</li><li>Knowledge of the Welfare Benefits System</li><li>An understanding of the Judiciary System in the UK</li><li>Experience in risk assessment and support planning</li><li>Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in Touch If you have any questions about the role, please get in touch with <a href="mailto:Katie.machin@targethousing.org.uk" target="_blank">Katie.machin@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 18/12/2025

12 Jobs in Rotherham, UK