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Job title:&nbsp;Quality assurance officerBand:&nbsp;5Salary:&nbsp;£34,608 - £36,508Location/base:&nbsp;Hybrid - Home/CIH officeHours:&nbsp;35 hours per weekAbout usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop and grow our outstanding qualifications offer, we’re looking for a dedicated quality assurance officer to join our education team.&nbsp;You will play a pivotal role within our education team, supporting the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You’ll help to drive our education offer forward at this crucial time for apprenticeships and housing qualifications. You will manage teams of external assessment personnel, providing training and support to help them carry out their roles. We’re looking for someone who can take a strong lead in ensuring regulatory conditions are enforced and maintained across our network of external providers.Collaboration is at the heart of what we do, so you’ll work closely with colleagues across the education team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Hayley Lovegrove, quality assurance manager on&nbsp;<a href="mailto:hayley.lovegrove@cih.org" target="_blank">hayley.lovegrove@cih.org</a>&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Sunday 22 June 2025Interviews due to take place:&nbsp;Monday 30 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Quality Assurance Officer

Job Title: Events producer (12 months FTC)Band: 6Salary: £29,201 and £32,549Location: Hybrid - Home/CIH officeHours: 35 hour per week &nbsp;About usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop our fantastic events offer for CIH members we are looking for an events producer to join our team.We are seeking a reliable, highly organised events professional who has experience in design and delivery of high-quality conferences and is looking for their next step into content and awards production. A strong understanding of the issues facing the housing sector is essential, along with the ability to translate this knowledge into engaging, well-structured event programmes and content.You will be an excellent communicator who thrives on delivering an outstanding level of customer service and enthusiastic about creating a great event experience for our delegates and speakers.This role involves working on multiple live and virtual events simultaneously, including our UK-wide awards programmes. Strong project management skills, the ability to meet tight deadlines, and effective prioritisation are all key to your success in this role.Travel across the UK is a required part of the role, and you will be a key player in delivering the programme and supporting our speakers. You will have a can do attitude, horizon scanning abilities, troubleshooting skills and will be solutions-driven on how we make events the best they can be.&nbsp;How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.If you would like to have an informal chat about this role, please contact Alexandra Gibson on 07488247249 (<a href="mailto:alexandra.gibson@cih.org" target="_blank">alexandra.gibson@cih.org</a>)Closing date for applications:&nbsp;Sunday 15 June 2025Interviews due to take place: Thursday 19 June &amp; Friday 20 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Events producer

Permanent Remote Fire Engineer – Up to £95k Package – Excellent Benefits, Incredible Culture, Expanding National Consultancy We’re hiring an experienced Fire Engineer for a permanent, fully remote role with a nationally expanding consultancy known for its outstanding team culture, professional development, and rewarding benefits package. Offering a total salary package of up to £95,000, this is an excellent opportunity to take your fire engineering career to the next level—without compromising flexibility or work-life balance. While the role is remote, occasional visits to Central London may be required for team collaboration and company events.Key Responsibilities:<ul><li>Develop detailed fire strategy reports and fire safety management plans</li><li>Design and advise on a range of fire safety systems including alarms, sprinklers, smoke control, and escape provisions</li><li>Conduct site inspections and fire risk assessments where needed</li><li>Recommend fire-safe building materials and structural layouts</li><li>Ensure compliance with ADB, BS9999, BS9991 and other fire safety regulations</li><li>Liaise with architects, developers, building control, and other stakeholders</li></ul>Requirements:<ul><li>MIFireE membership</li><li>Degree in Fire Engineering or Fire Safety (BEng, BSc, or MSc)</li><li>At least 5 years of relevant consultancy experience</li><li>Strong technical knowledge of UK fire safety guidance and legislation</li><li>Confident communicator with excellent report writing skills</li></ul>What’s on Offer:<ul><li>Permanent role with clear progression and stability</li><li>Up to £95,000 total package, including a £4,800 car allowance</li><li>Fully remote working – with occasional London meetups</li><li>Excellent benefits, including ongoing CPD, support, and performance recognition</li><li>An incredible company culture that values collaboration, trust, and personal growth</li><li>Join an expanding national consultancy with a strong reputation in the industry</li><li>Be part of a high-performing, inclusive, and supportive team</li></ul>If you’re looking for a career-defining move that combines flexibility, meaningful work, and an exceptional team culture—this could be the perfect fit. Apply now or reach out for a confidential chat.

Liquid Recruitment Solutions

Fire Engineer

Accommodation Manager Location: Whitecliff Bay, Isle of Wight Hours: 40 hours per week - Permanent Contract Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul><li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li><li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li><li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li><li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li><li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li><li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li><li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul><li>Have management experience in a practical, time-pressured environment</li><li>Have a leadership style that is open, approachable but that commands respect</li><li>Be able to plan and organise the workload, training and management of a large team</li><li>Previous Accommodation Manager experience in a holiday park</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Bonus Scheme</li><li>Enhanced Family Benefit</li><li>Employee Discount Scheme - Perkbox</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!

Accommodation Manager

Full Time / 37 Hours Per Week / Fixed Term 12 Months due to funding Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll assist with the provision of a high-quality service to support people through the pathway into and out of council funded temporary accommodation. You'll work with customers who are homeless, or threatened with homelessness, and local landlords who are looking for advice, either face-to-face, or over the telephone. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best ongoing support to those in need. You'll promote positive working relationships key stakeholders including providers of council funded temporary accommodation, local landlords and agents, as well as partner organisations. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying. This role is subject to an Enhanced DBS check. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Shuaib Esmail via email <a href="mailto:shuaib.esmail@leicester.gov.uk" target="_blank">shuaib.esmail@leicester.gov.uk</a> Interviews / Assessments will take place week commencing 23rd of June

Homelessness Support Officer

Full time / 37 Hours Per Week / Permanent Are you an enthusiastic and resilient individual keen on providing an effective service to young people in the care of the Local Authority? Join us as a Residential Practitioner in one of our children's homes teams which play a key role in improving the lives of children and young people in Leicester. As a result of the planned expansion of our residential service, we are advertising for new posts as well as recruiting to current vacancies. We are currently recruiting for full time permanent Residential Practitioners who will provide care, guidance, and support to the young people with violent and challenging behaviours, disabilities and complex health care needs, and in appropriate cases, to work with their families or carers. We use Signs of Safety &amp; Success, the Secure Base and Lundy Model of Participation as frameworks of intervention to support sound social care practices and our work is underpinned by the principles of trauma informed practice. As an authority we are committed to addressing racial injustice both for the children and families we work with and across the workforce. We are committed to supporting your continual professional development and have a comprehensive training and development programme whatever the stage of your career. Working as a shift leader and key worker you will work in a team of 20 to 30 staff offering care, guidance and support to children and young people who are in the care of the Local Authority. You will be based in one of our children's homes, but you must be prepared to work in a range of locations within the community and across the service. In addition, you must be able to work to a shift rota (earlies, lates and weekends), 365 days per year, recognising that rotas may need to be altered to reflect the needs of the service, including undertaking sleeping in duties. What you'll be doing Day to day activities will include working with our looked after children and young people who may have low self-esteem or challenging behaviours. Considering the young people's cultural, racial, linguistic background, sexual orientation, religious persuasion, gender, disability, age and understanding. You will support their views and wishes, as well as those of their families and other people of importance to them. Working under the direction of the Team Manager and Assistant Managers, you will contribute to the day-to-day work of the home, by providing a safe and stimulating environment that offers care and structure that encourages appropriate social boundaries and is conducive to the total care of young people in which their emotional, social, spiritual, educational, leisure, health (including administering medication &amp; personal care) and physical needs are met. You will use your experience of recording observations, writing letters and reports on a variety of subjects being organised to suit a varied workload. Putting into practice your knowledge of legislation, e.g. Children Act 1989, Care Standards Act 2000, Children's Homes Regulations and Quality Standards 2015, safeguarding policies &amp; procedure as well as your knowledge of child development to ensure best practice and outcomes for all those who use our service. What you'll need As the ideal candidate you'll be expected to demonstrate previous experience in a residential setting with users with low self-esteem and/or challenging behaviours. An understanding of child development and providing practical care of young people is essential in this role. To succeed in this role, you must be flexible to ensure that the provision a of high-quality service that takes into account the diverse needs of young people &amp; staff. The role requires to use LCC IT systems therefore you must possess basic IT skills to include knowledge of using a variety of software packages including work processing, spread sheets and databases. You must possess a Level 3 Diploma for Residential Childcare, Level 3 Diploma for Children and Young People's Workforce (Social Care Pathway) or equivalent qualification or Social Work qualification (DIPSW, CQSW, CSS or equivalent). Under the Equality Act 2010, you must be aged 21 and over and upon being offered a post, we undertake an enhanced DBS check, qualifications and reference checks. Please note that Leicester City Council is unable to offer candidates from abroad sponsorship. So, if you are seeking this, we will not be able to progress your application. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact Mike Evans on 0116 454 4501.

Residential Practitioner

Job summary Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment! We are looking for a Peer Support Worker to join our Homeless Mental Health Team on a full-time basis Monday Friday 8.30am-4.30pm. This role is specifically to engage and support people who are homeless experiencing mental health problems, to access services available to them. As a Peer Support Worker in the Homeless team, youll be offering companionship, understanding and establishing a caring, professional relationship to improve individuals socialisation and psychological resilience particularly for those with a chronic illness or those needing support in recovery. You will work alongside a very supportive team and regularly work alongside Mental Health Practitioners &amp; Support Time &amp; Recovery workers &amp; Psychologists in the team. Due to the nature of the role, the Peer Support Worker role requires someone who has lived experience of being homeless and who has received support through Secondary Care Mental Health services. You will get to meet with service users across the County both within a clinic setting and street outreach such as people who are rough sleeping, staying in temporary accommodation or people that might have just secured their own accommodation. Main duties of the job The successful candidate will offer support and guidance to Service users experiencing mental health problems impacting on their life and well being, offering companionship, understanding and establishing a caring, professional relationship to improve individuals socialisation and psychological resilience for those service users with a chronic illness or those needing support in recovery. The team is an active partner within the wider multi-agency statutory &amp; voluntary sector homeless services within Leicester City, and as such the successful applicant would be expected to help facilitate this partnership, as well as assisting to develop the service and similar partnerships across the wider counties of Leicestershire &amp; Rutland. Going forward as the service develops across the wider counties of Leicestershire &amp; Rutland the work will involve some working in County districts which will be developed around existing staff locations. In addition to <ul><li>Establishing supportive, positive and respectful relationships with all people you come in contact with.</li><li>Providing peer support, maintaining professional boundaries.</li><li>Helping people identify recovery goals themselves.</li><li>Supporting service users to identify and overcome fears within a relationship of empathy and trust.</li><li>Undertaking appropriate administrative duties for delivering effective and timely care, including updating patient records.</li></ul>About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.About UsLeicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).All jobs will require permission to work in the UK.For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leicestershire Partnership NHS Trust Address OSL House,East Link, Meridian Business Park ,Leicester,LE19 1XU Leicester Leicestershire LE19 1XU Employer's website

Peer Support Worker - Homeless Team

Full Time and Part Time / 37 &amp; 15 Hours Per Week / Permanent Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You'll have a large and complex allocated caseload, where you'll undertake assessments on customers' support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you'll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 23rd June 2024

Homelessness Prevention Officer

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay, Isle of Wight Hours: Variable -Up to 24 hours per week Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" Who are we? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. Skills, experience and qualities you'll need We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Assistant

Job Description Job Title: Premises Officer - Peripatetic (Leicestershire) Organisation: Leicestershire County Council Work Location: The role is to work on a peripatetic (Multi area) basis across Leicestershire. Salary: £25,188 -£25,590 per annum Working Hours: 37 hour per week (Must be able to work flexibly and participate in a staff rota that incorporates working weekends and bank holidays between the hours of 7am and 10pm) Contract Type: Permanent Closing Date: 31/05/2025 Interview Date(s): To be confirmed Please note: This role does not meet the minimum salary requirements for sponsorship therefore you must already have the right to work in the UK in order to apply. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. An opportunity has arisen for an enthusiastic, confident and motivated Peripatetic Premises Officer to join our team. The role purpose is to provide high quality maintenance, security and cleanliness of our short break sites, buildings and grounds, so that all staff, visitors and service users have a comfortable, clean, safe and well-maintained environment in which to work and use the facilities. Our friendly team across Supported Living and Short breaks respite are based around Leicestershire at various sites; Carlton Drive and Waterlees Short Breaks and supported living, Wigston, Melton Mowbray Short breaks and supported living bungalows, The Trees Short Breaks, Hinckley including the Charnwood area (Loughborough and Sileby). We are looking for a full time Peripatetic Premises officer to join our team. All the above sites are purpose-built respite/supported living homes, providing respite care/supported living for adults with learning disability, Autism, Physical disabilities and Sensory impairments. This is a great opportunity for someone who wants to work as part of our team, whilst meeting exacting health and safety standards. In return, you will have the opportunity to develop and progress within a large public sector organisation, with opportunities to thrive in a modern and flexible working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement. About the Role We are looking for Peripatetic Premises Officer to undertake a programme of general maintenance work, as agreed with each Site Manager to ensure that the services are maintained to a state of good repair on a cost-effective basis, ensure service assets and resources including buildings and equipment are maintained to a high standard and compliant with the Council's and Care Quality Commission (CQC) policies and procedures and relevant regulatory and legislative requirements to ensure safe working. These include (but are not restricted to) Health &amp; Safety Act, Fire Safety Order, PAT, LOLER. To compile a broad range of risk assessments with guidance from relevant departmental colleagues, comply with audit/inspection visits undertaken by the Council and other relevant bodies and ensure effective follow through of actions highlighted in achieving full compliance. You will be able to develop local systems, processes and procedures under the direction of the Site Manager to ensure services maintain comprehensive end-to-end processes This will include performing routine checks and minor repairs as required to maintain: (a) heating (and/or cooling) system(s), (b) interior and exterior lighting, (c) plumbing (including minor repairs, clearance of blockages), (d) changing of diffusers, fuses, bulbs etc, (e) other systems for the comfort, safety or security of building users. You will alert line managers to requirements for system repair, renewal or specialist maintenance You will be able to undertake minor repairs to buildings, fixtures, furniture and equipment to a good standard. Reporting any defects to the Site Manager and relevant bodies under instruction. You will be able to provide a responsive porterage service to users of the premises, including lifting and carrying heavy items, furniture and equipment in accordance with Health and Safety guidelines. You will be able to liaise with external contractors and ensure compliance with Health &amp; Safety requirements. You will need to ensure that equipment including assistive technology and manual handling equipment used at sites is in good working order and is used in accordance with Health and Safety, LOLER and PAT regulations. Be able to oversee and undertake Infection Prevention Control (IPC) procedures of premises ensuring that work is completed to a high standard and complies with safe working practices Be able to undertake and oversee cleaning duties at premises as required. This will include floor scrubbing, buffing and polishing along with high level works including clearing of paths, drains, gullies and car parks. Be able to be responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies We will provide the training needed (in worktime) and have a team behind you to mentor, coach and support your journey. About You To apply for this post, you must be able to meet all of the following: <ul> <li>Demonstrate a commitment to providing high quality maintenance, security and cleanliness of all buildings and grounds.</li></ul><ul> <li>Be responsive to meet the changing needs of a 24/7 service. Must be able to work flexibly and participate in a staff rota that incorporates working weekends and bank holidays;</li></ul><ul> <li>The ability to write clear and concise records and risk assessments.</li></ul><ul> <li>Be able to perform routine checks and minor repairs as required to maintain the building and grounds and have a good knowledge of maintenance </li></ul>We'd also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. For more information or an informal discussion, please contact: Name: Sharon Duffus Telephone: 01163051595 Email: <a href="mailto:sharon.duffus@leics.gov.uk" target="_blank">sharon.duffus@leics.gov.uk</a> How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a>. By applying for this post, you agree to our Terms and Conditions. About Us About Leicestershire County Council Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. For further information on what it's like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process Our Organisational Values Our Employee Benefits Working for Us

Premises Officer

About the role Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council, embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? Working alongside colleagues in the Homelessness &amp; Housing Solutions Team, you will: <ul><li>Manage occupants of interim and temporary accommodation including the move-ins, check outs, rent accounting and day to day management of placements.</li><li>Ensure that the accommodation that the Council uses is safe, clean and in a good state of repair and that it is allocated in a manner to help minimise the cost of temporary accommodation.</li><li>Support customers during their time in temporary accommodation specifically regarding their Housing Benefit and housing register applications as well as other aspects of their life</li><li>Working collaboratively with other services, partners and organisations to ensure the best possible outcome for people, playing an active role in changing someone's life. </li></ul>About you Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions. Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a> We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> Temporary Accommodation Officer - Job Description - May 2025.pdf </li> </ul>

Temporary Accommodation Officer

City: Birmingham B15 1LZSalary: £52,120 per annumHours: 35 hours per weekContract: PermanentWe're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment.Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews.As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required.As we embark upon delivering our Tenants at Heart Corporate Plan 2025-2030, our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting.Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate:<ul><li>Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc.</li><li>Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls.</li><li>Experience of developing, managing and motivating a team.</li><li>Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines.</li></ul>We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community.Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants.We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date.We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.No agencies please.

Contract Manager (Estates / Environmental Services)

About the Team This is an exciting opportunity for an experienced and professional building maintenance surveyor seeking a new challenge to join our award winning Property Services Building Team. As part of a wider team including building surveyors &amp; M&amp;E engineers, the postholder will coordinate and deliver works through our supply chain, ensuring high standards and conformity to specification throughout. Working predominantly within the county of Warwickshire for a range of customers, the buildings we maintain include office accommodation, schools, fire stations, libraries, heritage and culture property, industrial buildings as well as farms and small holdings. This post offers challenge, stimulation and requires a self-motivated, energetic, enthusiastic and team focused person. The Building Maintenance Surveyor post is key to our continued success and your performance will directly contribute to it. Within the Building Services Team you will be working as part of a professional team of surveyors and engineers responsible for a wide range of revenue and capital projects for clients both within and external to the Council. Working from Warwickshire County Council's property condition data or to external client briefs you will be conducting site surveys, preparing specifications and tender drawings, certifying contractors accounts, instructing contractors, chairing meetings, and managing your own projects through from inception to handover, liaising with stakeholders along the way. You will be assisting the Building Team Manager in providing technical support both within Building Maintenance and to other services within Warwickshire County Council. The role requires an ambitious, qualified, and motivated building maintenance surveyor who will be provided with all the support needed to deliver a quality service. The Role: 37 hours per week Salary £40,476 - £42,708 (pay award pending) Out of hours callout &amp; standby: Approximately one weeks duty, every four to six weeks, paid at 12.5% of hourly rate. Full rate if required to work, or attend site. Generous Annual Leave entitlement - 26 days rising to 31 days after 4 years service, plus bank holidays and an additional Company Day at Christmas. Salary Sacrifice Car Lease Scheme - Access to scheme for car lease from 24-48months with option to purchase on contract completion. Agile Working Hours and Agile Place of Work - Ability to work from home or from one of WCC's office spaces, to suit the needs of the service. Agile working is a fluid working practice, which is about finding the best way for both the individual and the organisation to work. Professional Membership fees - Payment of CIOB, RICS or similar professional membership fees. (Single membership only) Key Requirements The post holder must have excellent interpersonal and organisational skills. The postholder will be required to independently travel to various properties managed by WCC within Warwickshire County. The post holder should be qualified to HNC level or equivalent in construction. For further information please see the Job Description and Person Specification Information &amp; How to Apply For further information about the role please contact the hiring manager: Danny Evans (Team Manager - Building Services) - <a href="mailto:dannyevans@warwickshire.gov.uk" target="_blank">dannyevans@warwickshire.gov.uk</a> Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets. There are multiple positions available on this advertisement, therefore please be aware shortlisting and interviews are taking placing during the advertising period. Closing date: 30 th May 2025 at 12 midnight Interview date: 16 th June 2025 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Building Maintenance Surveyor

About The Role Role: Housing Officer X 4 REF 1513183 Contract Length: 3 months with potential extension Location: Northampton IR35: Inside Pay Rate to Intermediary: £24 per hour Spinwell is recruiting for a Housing Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HOUSING OFFICER <ul> <li>Conducting tenancy audits to ensure homes are well maintained</li> <li>Carrying out mutual exchange property inspections</li> <li>Visiting residents during their introductory tenancy period</li> <li>Performing estate and block inspections to maintain high standards</li> <li>Hosting accompanied viewings with prospective tenants</li> <li>Signing up new tenancies, guiding new residents through the process</li> <li>Supporting the compliance team with property access, including for gas entry warrants</li> <li>Assisting the property maintenance team with access for Stock Condition Surveys</li></ul>SKILLS/EXPERIENCE OF THE HOUSING OFFICER <ul> <li>Full UK driving licence &amp; access to your own vehicle </li></ul>If you are a Housing Officer, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Housing Officer - Council

Description Playground Games is looking for a Community Director to join our Fable team on a permanent basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As the Community Director, you will play a pivotal role in fostering and nurturing the vibrant community that surrounds our games. You'll be the primary liaison between our passionate player base and our development team, ensuring that player feedback is heard and addressed. Your responsibilities will include engaging with players across various platforms, organizing events and activities, crafting compelling content for newsletters and social media, and analysing community feedback to drive continuous improvement. The Community Director understands how game communities function, has the ability to communicate effectively and transparently, can handle online toxicity, knows how to increase player engagement and can cultivate and nurture an inclusive environment. This is a permanent role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: <ul><li>Utilize your deep understanding of gaming communities to identify player preferences, trends, and concerns. Act as the voice of our players, advocating for their needs and desires within the development process. </li><li>Exhibit strong written and verbal communication skills to effectively engage with players through newsletters, social media platforms, and other communication channels. Proficiency in editing images and videos will be beneficial for creating engaging content. </li><li>Develop and execute strategic plans for community engagement, including event organization, content scheduling, and project management. Coordinate with marketing and public relations teams to align messaging and activities. </li><li>Utilize analytics tools to track community engagement metrics, website traffic, and social media interactions. Leverage data insights to optimize community strategies and initiatives. </li><li>Demonstrate a deep passion for gaming and a comprehensive understanding of the gaming market. Stay informed about industry trends, game development processes, and the gaming community landscape. </li><li>Build, lead and mentor a team of community specialists, providing guidance, feedback, and support to ensure the team's success in achieving community engagement goals. Delegate tasks and responsibilities effectively to maximize team productivity. </li></ul>What you'll bring: <ul><li>A minimum of 5+ years' experience in a communications and/or community role for a large game or entertainment brand. </li><li>A minimum 3+ years' experience leading and managing community teams on major consumer brands and/or entertainment franchises. </li><li>Demonstrated track record managing major community programs at scale, including new channel growth, developer communications, influencer activations, and content creator initiatives. </li><li>Strong proficiency in written and verbal communication, with experience coordinating and managing content (images, videos, and copy) on all relevant platforms (Facebook, TikTok, Discord). </li><li>Experience managing key stakeholders, including internal teams, external partners, and community influencers, to drive collaborative initiatives and achieve shared goals. </li><li>Expert knowledge of existing and emerging social media platforms, analytics tolls, and trends. </li><li>In-depth knowledge of gaming culture, industry trends, and popular gaming titles. </li><li>Skilled copy writer with an eye for quality and can maintain a consistent voice across platforms. </li><li>Able to identify and mitigate potential social media issues related to cultural sensitivity, inclusivity, and representation in digital communication. </li></ul>Preferred: <ul><li>Advanced degree in Marketing, Communications, Public Relations, or related field. </li><li>Experience being in front of the camera as the representative of the game towards the community. </li><li>Able to travel, including international travel, and work non-standard hours as needed. </li></ul>This is a fantastic opportunity to make world-class games with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable accommodation to apply for this position, please contact us on [email protected]

Community Director

CLOSING DATE: Thursday, 12th June 2025 Job Title: Homeless Prevention Worker Reports to: Homeless Prevention Coordinator Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: 37.5 Hours per week 12 month Fixed Term Contract Key Responsibilities: ASSESSMENT/SUPPORT <ul> <li>To provide good quality information, advice &amp; signposting where required</li> </ul><ul> <li>To process and triage referrals - agency and self-referrals via telephone, electronic and walk-ins. </li> </ul><ul> <li>To undertake comprehensive and detailed assessments of housing and support needs and risks, to ensure the prevention of homelessness, where safe to do so.</li> </ul><ul> <li>To undertake investigations into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> </ul><ul> <li>To ensure relevant background checks are undertaken to assist in the development of a robust risk management plan. </li> </ul><ul> <li>To ensure the proper process is followed to obtain GDPR, Declaration &amp; Consent from young people</li> </ul><ul> <li>To maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times. </li> </ul><ul> <li>To provide high quality homelessness and housing options to young people, ensuring that their needs are met and expectations managed.</li> </ul><ul> <li>To make and issue decisions in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.</li> </ul><ul> <li>To present cases where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.</li> </ul><ul> <li>To manage a case load of young people through the prevention and/or relief pathways.</li> </ul><ul> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies. </li> </ul><ul> <li>To provide a holistic multi agency response to young people's housing and support needs.</li> </ul><ul> <li>To develop and maintain detailed Personalized Housing Plans (PHP) to ensure young people are:</li> </ul><ul> <li>referred on and signposted appropriately to relevant services e.g. Floating Support, specialist agencies</li> </ul><ul> <li>engaging with the actions of their PHP</li> </ul><ul> <li>provided with the relevant support (56 day duty), leading to the prevention or relief of homelessness</li> </ul><ul> <li>To operate within a duty system at the Youth Hub.</li> </ul>HOME VISIT &amp; MEDIATION <ul> <li>To undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness incl. initial meetings and family sessions.</li> <li>To utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. </li> <li>To undertake home visits and accompany young people to appointments, where appropriate.</li> <li>To plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> </ul>ADVOCACY <ul> <li>To promote young people's comprehension of assessment and application processes, ensuring that they are supported to fully understand their rights, decision outcomes and the decision review process. </li> </ul><ul> <li>To advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services</li> </ul>To utilise legal advice services to effectively advocate on a young person's behalf. QUALIFICATIONS Essential: <ul> <li>GCSE English and Maths - C Grade and above or equivalent</li> </ul>Desirable: <ul> <li>NVQ 3 Advice &amp; Guidance, Health &amp; Social Care or equivalent or working towards Youth Work, Social Work or equivalent </li> <li>Housing qualification</li> </ul>ROLE EXPERIENCE Essential: <ul> <li>Working with young people in the following settings/Types of work - Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.</li> <li>Delivering frontline triage or assessment service</li> </ul>Desirable: <ul> <li>Working with volunteers/students</li> </ul>KNOWLEDGE: Essential: <ul> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Housing Legislation; i.e. Housing Act and Homelessness Reduction Act</li> <li>Knowledge of Children's Act i.e. Section 17, 20 and 47</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice</li> </ul>Desirable: <ul> <li>Knowledge of Social Skills/Job Training Skills</li> <li>Ability to work with figures</li> <li>Ability to maintain and improve standards</li> </ul>Locations Solihull, Birmingham

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