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About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp; &nbsp;About you&nbsp;We’re looking for a strategic leader for CIH’s IT and data functions, able to drive the development and implementation of innovative, industry-leading solutions that meet our current and future IT and data needs.&nbsp;In this role you’ll lead the design and delivery of our technical roadmap, digitally transforming our processes to drive our membership and qualifications growth ambitions.&nbsp;You’ll bring a strong understanding of what robust compliance, and security looks like&nbsp;—and a commitment to maintaining the highest standards.You’ll be ambitious in driving continuous improvement across all IT and data activities, recognising the impact that effective IT systems and high-quality data can bring to enable users and key stakeholders to excel in their roles.As an experienced leader of high-performing, specialist teams, you’ll combine a deep technical understanding with strong personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and translating complex ideas in clear, accessible ways.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services, on 02476 851735, or email <a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications:&nbsp;9am 5th January 2026Interviews due to take place:&nbsp;First round interviews 12th/13th January, 2026. &nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Head of IT and data

About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe are looking for someone who combines strong relationship building skills with a consultative approach to sales to join our business development team as a partnership manager. You’ll be an effective communicator who can identify and create new opportunities while nurturing and maximising existing partnerships.This role is about understanding client needs deeply and offering solutions that genuinely add value, its never a hard sell approach. You’ll build networks and develop relationships that grow our income and strengthen our impact, all while delivering exceptional customer service.If you thrive in collaborative environments, think strategically, and enjoy turning insight into action, we’d love to hear from you.How to applyPlease note there is a pre-application presentation you will need to submit to <a href="mailto:hr@cih.org" target="_blank">hr@cih.org</a>, more information can be found in the attachment.&nbsp;If you would like to have an informal chat about this role, please contact Lisa Haddon, Head of Business Development – <a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;19 January 2026 (noon)Interviews due to take place:&nbsp;29 and 30 January 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Partnership manager

Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in supported housing? With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen The Gateway provides short-term supported accommodation for single people over 18 years who are homeless or at risk of homelessness. The Supported Housing Officer role has two clear purposes - the delivery of intensive housing management and delivery of person-centred support. Position: Supported Housing Officer Salary: £36,149 Work Pattern: Full Time, 37 hours per week, 8.00am-8.00pm on a rota basis Location: Scheme Based, The Gateway, Hillfields, Coventry, CV1 5TU Key Responsibilities: <ul> <li>Work with residents to develop financial, life and tenancy skills, increase resilience and confidence, and promote independence</li> <li>Prevent homelessness, sustain accommodation, and support residents in achieving positive move-on opportunities into independent accommodation to improve their life chances and build a foundation for life</li> <li>Demonstrate excellent communication, negotiation and interpersonal skills, enabling you to build positive professional relationships with residents and partner agencies</li> <li>Work collaboratively to provide holistic support and promote resident engagement and wellbeing</li></ul>Qualifications and experience: <ul> <li>Experience of working with vulnerable adults in a community setting or supported housing.</li> <li>Have previous experience in Housing Management and Support</li> <li>CIH Level 3 or willingness to undertake qualification</li> <li>Empathetic, positive, optimistic and solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues.</li></ul>Manager's Quote: "You will work as part of a passionate and driven team, in partnership with other relevant services, to provide holistic support to residents. You will encourage engagement by developing supportive relationships, with the aim of helping residents become tenancy ready and able to move on into independent accommodation". We will be an employer of choice and invest in our people We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do. What We Offer: <ul> <li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li> <li>Professional Growth: Opportunities for continuous learning and career advancement.</li> <li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits: <ul> <li>Annual Leave: Annual leave starts at 26 days per year plus bank holidays</li> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational sick pay</li> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li> <li>Competitive Salary: We offer a competitive compensation package.</li> <li>Health and Wellness: Comprehensive health insurance and wellness programs.</li> <li>Work-Life Balance: Flexible working hours and generous leave policies.</li> <li>Employee Development: Access to training programs and career development resources.</li></ul>Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation insupported housing. We will work together as one team and embrace our Citizen values. Stay Connected: Follow us onProfile / X, Citizen | FacebookandInstragram - Citizento stay updated on our latest news and opportunities. This post is subject to a Enhanced DBS check (Disclosure and Barring Service). Closing date: 8th January 2026 Interview date: 20th January 2026 We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process. Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. <ul> <li>Proud Corporate Member of WISH - The Network for Women Working in Social Housing</li> <li>Citizen Housing is a Disability Confident Employer</li> <li>Official Accredited Living Wage Employer</li></ul>

Supported Housing Officer

The Warwickshire Separated Children and Leaving Care Team is based in Warwick at Myton Park. We are a countywide service offering provision up to the age of 25. The Leaving Care team work with care experienced young people, aged 16-25. This role will specifically work with care experienced young people from the age of 16 to reduce homelessness and enable planned approaches through working with local district and borough housing departments, various accommodation providers and other services. The applicant will support young people through a good knowledge of housing legislation and support young people through navigating the system. At times of crisis, the role works to explore alternative options where a young person has been evicted or cannot access housing through traditional routes. The post holder will work closely with Social Workers and Personal Advisers across several teams to find the most appropriate housing solutions for care experienced young people. Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi-disciplinary and multi-agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education. If you want to build strong relationships and connections with families, join Warwickshire's Children and Families service. Click here to find out more about Warwickshire County Council's Children and Families Service. Our Offer to you includes: <ul> <li>Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.</li> <li>A Volunteering &amp; Wellbeing Day in addition to generous annual leave and an additional day at Christmas</li> <li>We also offer a Refer a Friend package for some roles. Terms and Conditions apply</li> </ul> About the Role: We are recruiting for the role of Homeless Prevention Advisor in our Leaving Care Team. Some of the young people we support live outside of Warwickshire so the applicant must be happy to travel. This role is fundamental in: <ul> <li>Supporting colleagues and young people to have planned home moves</li> <li>Providing advice and guidance on housing issues</li> <li>Liaising with housing authorities to prevent homelessness and to find suitable housing options</li> <li>Be creative in identifying suitable accommodation for young people</li> <li> Working for Warwickshire - This is the difference you make: </li> </ul>Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund . The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. For further information please see the Job Description and Person Specification below; Homeless Prevention Advisor Additional Information: Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. To discuss the role please contact Jo Imms - <a href="mailto:joimms@warwickshire.gov.uk" target="_blank">joimms@warwickshire.gov.uk</a> Closing Date: 19th January 2026 Interview Date: 28th and 29th January 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Homeless Prevention Advisor

Full Time / 37 Hours Per Week / Permanent &amp; Fixed Term for 12 months Do you enjoy supporting people? Are you looking for a new exciting challenge in 2026 here no two days are the same? We are currently recruiting Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. There are full time positions working 37 hours per week from The Dawn Centre on both a permanent and fixed term basis (over 12 months). You'll work a 19-week rota which consists of 12-hour day shifts commencing at 8am and 12 hour waking night shifts which commence at 20.00pm on alternate weeks providing 24/7 365 days per year. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. There is both permanent and fixed term full-time positions available. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place on w/c 26th January 2026.

Temporary Accommodation Officer

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role This role is responsible for ensuring compliance with the Group's statutory duties as set out in the Building Safety Act and Fire Safety Act, and compliance obligations by managing all 11m+ buildings in accordance with the Safety Case Report and ensuring compliance with the requirements of the Building Assurance Certificate. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve <ul><li>To apply the principles of BS9997, including Plan, Do, Check, Act, across all our activities on building safety and ensuring that all relevant aspects of Health and Safety legislation and Building Regulations are adhered to in all circumstances relating to buildings within the portfolio, taking into full consideration recommendations in the revised Building Regulatory regime</li><li>To prepare and maintain Safety Case reports for auditing by the Building Safety Regulator, to ensure the building remain compliant in line with the Act and closely monitor the completion of any resulting actions</li><li>To prepare and manage the hazards and risks of the HRB's through producing, maintaining and audit/updating bow tie risk assessments to reduce risks</li><li>Support the Building Safety Leader to review, update and implement as required the resident engagements strategy, MOR policy, Building safety policy and any other policy required to meet the building safety act</li><li>Act as the Group's expert on all new legislation relating to building safety and fire safety and ensure that the correct systems and services are in place to meet our obligations</li><li>To provide technical guidance and critical support to other departments to ensure that works are carried out to meet all regulatory requirements. Such as Building control consents through Planned investments and replacements</li><li>Ensure fire risk structure assessments are undertaken and reviewed regularly and any recommendations are undertaken in a timely manner</li><li>Build and manage internal and external relationships including Procurement consortia, consultants, contractors, statutory authorities, and other public bodies through which we deliver services, in order to drive H&amp;S culture across Orbit Group and its partners</li></ul>What you'll bring Essential skills <ul><li>Educated to degree level in a property related subject or relevant professional qualification or able to demonstrate extensive relevant experience and equivalent knowledge.</li><li>National General Certificate in Occupational Health and Safety (or equivalent).</li><li>Sound technical knowledge of Fire Safety, Asbestos, Building services including Gas, Mechanical &amp; Electrical services.</li><li>Experience and knowledge of managing external providers and varying delivery models.</li></ul>Desirable skills <ul><li>Experience and knowledge of setting and managing maintenance budgets.</li><li>Extensive management experience and demonstrable people management and leadership skills.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Building Safety Manager

We're now looking for a Housing Officer / Customer Partner to join our Homes team within the Damp, Mould and Disrepair team on an initial 6 month FTC. This role will provide an exceptional customer service, putting customers at the heart of everything you do. You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs, improvements and inspections in our properties. With a compassionate approach, you'll be responsive to the changing customer needs and following through their repairs until completion. You will have experience in housing management, customer experience and disrepair including an existing knowledge of pre court protocol. This is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: <ul><li>Have proven customer service experience.</li><li>Have experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs.</li><li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li><li>Be experienced in partnership working to meet the needs of customers.</li><li>Be able to think 'beyond process' to find innovative solutions for customers.</li><li>Be computer literate.</li></ul>Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. JD - Customer Partner - Homes.pdf Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Department Asset Management &amp; Compliance Locations Remote Yearly salary £29,000 Employment type Contract Car allowance included Yes Hours per week 37.5

Housing Officer (Disrepair)

The ExtraCare Charitable Trust are recruiting for a Part-Time Housing Support Assistant based at Earlsdon Park Retirement Village in Coventry. This is an opportunity for a Housing Support Assistant to join our friendly team at our Earlsdon Park Retirement Village and support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance, and support to vulnerable people and have effective administrative skills we would like to hear from you. Benefits include: <ul> <li>Contributory Pension (up to 9%)</li> <li>Employee Assistance Programme</li> <li>Life Assurance</li> <li>Cycle to work Village.</li> <li>33 days annual leave including bank holidays pro rata for part time.</li> <li>Option to purchase or sell additional annual leave.</li> <li>Free Gym Membership</li></ul>Role Details: <ul> <li>Role: Housing Support Assistant </li> <li>Hours: Part time, 15 hours per week / To be worked over 2 days.</li> <li>Contract: Temporary- Covering Maternity Leave for 12 months.</li> <li>Salary: £13.05 per hour.</li> <li>Location: Earlsdon Park Retirement Village, Coventry, CV5 6JQ </li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" Village, and we would not be able to facilitate sponsorship. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the Village/apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant will be: <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. We offer vibrant communities for over 55's that support healthy, active and independent lifestyles. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement when convenient. <ul> <li>Closing date: Friday 30th January 2026</li> <li>Proposed interview date: Monday 9th February 2026</li></ul>

Housing Support Assistant

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for a Recovery Coordinator to join our Coventry Service who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Coventry Hours: Full Time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours. Pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to Opiate service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused plan.</li><li>Ensure service users risk assessments are updated within required timeframes or as risk changes.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 2/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Garbett | <a href="mailto:Emma.Garbett@cgl.org.uk" target="_blank">Emma.Garbett@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li></ul>

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