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Investigators£45,960.25 plus excellent benefits<a>Home-based with some attendance at staff meetings and events</a>With increasing numbers of residents requesting our support to investigate and help resolve their complaints, we’re substantially adding to our team of Investigators.The Investigator role sits within the Dispute Resolution function which is responsible for conducting fair, impartial and independent investigations into complaints brought to the Ombudsman by residents.Using attention to detail, logical and inquisitorial thinking, Investigators assess landlord responses to complaints against policy, procedure, legislation and any relevant good practice and make decisions about the landlord’s handling of the substantive issue of complaint and its complaint handling.&nbsp;With clear, concise and plain language skills Investigators communicate the outcome of decisions, orders and recommendations to all involved parties within an appropriate timescale, ensuring that work is of a high quality and meets our casework standards.Working independently and using your own initiative,&nbsp;you will use your investigative skills and excellent customer care skills to investigate housing complaints within the jurisdiction of the Housing Ombudsman.&nbsp; You will define the outstanding issues of complaint and write clear and concise investigation reports. A proportion of our residents are vulnerable and you will be responsible for guiding them through the process.On completion of the investigation, you will use guidance and insight to make appropriate recommendations that put things right for the resident where there has been a failure. You will also use your insights and experience to make creative but reasonable recommendations to influence the future of the landlord’s complaint handling where improvements are identified. In addition, Investigators are responsible for sharing knowledge and insight gathered from their caseload to ensure that best practice and areas for improvement are identified and addressed.For this key remit, you will offer the proven ability to analyse large volumes of complex information at pace in order to reach fair and balanced decisions. This skill may stem from your experience within the social housing sector, an ombudsman, legal and / or regulatory body. You’ll need excellent communication skills, including experience in producing high quality written reports, as well as the proven ability to actively listen to customers, including those that are vulnerable.Housing law knowledge will be an asset, though it is your ability to reach fair findings within a high volume, fast-paced and target driven environment that is essential.In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35-hour working week. Roles available on a full-time or a part-time (17.5 hours per week) basis.It’s an exciting time to join us and to contribute your skills to improving residents’ lives and landlords’ services.For further details, please click apply and download the information pack.&nbsp;CLOSING DATE: 23.59 on Monday 20th January 2025.We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Investigators

The vacancy 35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: 12.00 noon Friday 24th January 2024 Interview date: Wednesday 29th January 2024 Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing monitoring and support in connection with tenants well-being and housing management needs. In this role, you will be responsible for: <ul> <li>Delivering a brilliant service to customers living in our older people's independent living schemes</li></ul><ul> <li>Provide intensive 'on scheme' housing management and support services to customers living in our buildings, ensuring provision of excellent services and safeguarding.</li></ul><ul> <li>Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to an appropriate standard.</li></ul>We need people who have: <ul> <li>excellent communication skills;</li></ul><ul> <li>an understanding of professional boundaries and safeguarding;</li></ul><ul> <li>experience of working in a fast-paced environment and able to meet deadlines;</li></ul><ul> <li>strong organisational skills;</li></ul><ul> <li>resilience and compassion, as you'll work with people with complex needs;</li></ul><ul> <li>a flexible attitude towards your working hours (in the event of an emergency situation);</li></ul>An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we'd love you to join our team! #ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The ICL team Our Independent &amp; Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives! Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community &amp; Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence. As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers! Stats: <ul> <li>We provide over 300 places for people with additional support needs to live well</li> <li>We have homes and services in eight local authorities across Greater Manchester</li> <li>We provide nearly 500 homes across 12 schemes for older people in our Independent Living service</li> <li>We work with over 20 different partners to provide specialist support services in our communities</li></ul>"Thank you for your interest in joining our Independent &amp; Community Living team. For us, the Independent &amp; Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer's and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I'd love to welcome you into the team!" Andrew White, Head of Independent &amp; Community Living Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Training and coaching Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Occupational Health Employee Assistant Program Financial education Loans scheme for travel season tickets Cycle to work scheme Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Housing and Support Coordinators (Independent Living / Sheltered Housing) X2

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Chester &amp; Cheshire West region. What will my working week look like? Living locally in or around Chester and Cheshire West you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have... <ul> <li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li> <li>Good knowledge of best practice in safeguarding adults and safeguarding children</li> <li>A good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally, you will... <ul> <li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li> <li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. That all sounds great, what's in it for me? In return we offer £25,085 - £30,395 per annum for a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents. Closing Date: 27th January 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Tenancy Management Officer

Are you an experienced Health &amp; Safety professional with a keen interest in Residential Building Safety? Are you ready for a new challenge in 2025 and would you like to be working with a diverse portfolio of prestigious properties mainly across the North West supporting an experienced and dynamic team of property managers? This fantastic Manchester based employer offer a great package and an interesting opportunity for you to shape and develop their already robust compliance strategy of building safety regulations. This is a real chance to drive change and continuous improvement in all things health and safety What you will be doing as a Building Health &amp; Safety Manager: <ul><li>Providing guidance and support to the Property Management team, in respect of general building and fire safety</li><li>Managing consultant and client relationships in preparation of Building Safety Case documentation</li><li>Handling submissions of documentation under Building Safety Act 2022 and Fire Safety (England) Regulations</li><li>Supporting Property Management team with Fire Risk Assessment matters, working with Building Safety Coordinator to ensure annual reviews are booked and attended on time, with correct documentation prepared in advance</li><li>Taking a pro-active approach to managing risk across a diverse portfolio of residential buildings</li><li>Ensuring compliance with company policies</li><li>Continuous development and improvement of company H&amp;S procedures and policies</li><li>Offering technical guidance to colleagues, training and support, to ensure a culture of safety</li><li>Managing and responding to incidents on site as required</li><li>Responsibility for mandatory reporting under RRFSO and Building Safety Act</li><li>Managing relationships with regional Fire Services and Regulatory bodies</li><li>Maintaining up to date Resident Engagement Strategies</li><li>Maintain a regime of Fire Door inspections across the PM team</li><li>Maintain an excellent standard of knowledge of Building Safety issues across the business</li></ul>What is required for the role of Building Health &amp; Safety Manager: <ul><li>Experience managing H&amp;S within residential buildings</li><li>In-depth knowledge of the Building Safety Act 2022, Fire Safety Act 2021, RRFSO and supporting guidance</li><li>Experience in working with, developing or maintaining Building Safety Cases and Safety Case Reports for high-rise buildings</li><li>NEBOSH / IOSH Qualification or working towards is desirable</li><li>An understanding of internal communications, reporting to and advising senior colleagues and ability to guide key clients</li><li>Excellent communication skills, both verbal and written organisational skills</li><li>Financial acumen</li><li>Ability to produce reports and maintain accurate records</li><li>Problem solving and decision-making skills</li><li>IT Literate (experience of using Microsoft products and bespoke systems)</li></ul>What you will LOVE about the role of Building Health &amp; Safety Manager: <ul><li>Salary up to GBP50000 dependant on experience</li><li>Working hours Monday-Friday 08:30 to 17:00</li><li>Based in their central office in Manchester</li><li>Great career development opportunities</li><li>25 days annual leave plus bank holidays</li><li>Contributary pension scheme</li><li>Employee life assurance</li><li>Office lunches</li><li>Birthday day off!</li><li>Cycle to work scheme</li><li>Discount scheme</li><li>Casual Fridays</li><li>Length of service rewards and employee of the month</li><li>Social events including Summer and Winter parties</li></ul>If you would like to apply please send you CV to us today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Building Safety Manager

The Vacancy We are looking for: 1 x Permanent, Full Time role (37 hours per week) 2 x Permanent, Part Time roles (18.5 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking Organisation that prides itself on being a great place to work Are you passionate about promoting health and wellbeing? Do you want to make a positive difference in the lives of older adults? We are seeking a dedicated Independent Living Assistant to join our team and support customers aged 50+ in Stockport. The Independent Living Assistant will provide a varied and appropriate programme of physical / health and wellbeing promotion activities based around the needs and wishes of customers aged around 50+ living within a designated geographical area of Stockport. You will assist customers in arranging outings and events, supporting them to take the lead to ensure sustainability moving forward. A key priority of this role will be to provide a clear, obvious, and familiar avenue of support to the customers living within the allocated geographical area. You will generate and maintain regular contact, signposting any queries and support needs as appropriate. In addition to the above, you will assist Independent Living Officers and Seniors in the provision of a comprehensive housing management service by delivering excellent Intensive Housing Management support to all our customers. Your visibility will be maximised via your additional responsibility to monitor, inspect, and report issues sighted within the geographical area allocated to you. If you would like to find out more, for an informal chat contact Nerys Carpenter 07815476984 <a href="mailto:Nerys.carpenter@stockporthomes.org" target="_blank">Nerys.carpenter@stockporthomes.org</a>. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing date: 16th January 2025 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Assistant

Job Description About the Role We have an exciting opportunity for 2 Estate Assistants to join our Estates team covering the Crewe, Nantwich, Chester and Winsford area on a full time, permanent basis. You will provide a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include maintenance of a variety of sites and garden types, lawn, shrub and plant care, refuse removal and an element of cleaning internal communal areas. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant with previous grounds maintenance skills, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full UK driving license.</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Latham Court in Sandbach. Latham Court was purpose built by McCarthy &amp; Stone for independent retirement living. The development consists of 39 one and two-bedroom retirement apartments for the over 60s. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

We are looking to recruit a highly motivated Supported Housing and Welfare Rights Officer to our Housing and Welfare Rights Team based in Stockport. The Supported Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting. Creative Support own and manage a portfolio of supported accommodation across the country for the purpose of enabling vulnerable adults with different needs to maintain a tenancy within the community. You will be responsible for a caseload of tenants residing in our supported accommodation, managing all tenancy related tasks including sign ups, Housing Benefit claims, arrears management, tenancy enforcement action and voids monitoring. You will take prompt, appropriate action to resolve cases and support our tenants to maintain their tenancies. You will be friendly, approachable and confident and able to communicate clearly with clients, staff and other partner agencies. You should not be averse to dealing with sometimes challenging and / or emotional cases and will demonstrate professionalism and empathy as necessary. You will ideally have some knowledge of the current Housing Benefit system. You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge to better achieve positive outcomes for our tenants and maximise Creative Support's income from its housing stock. This role also involves regular, regional travel. For an informal discussion about the role please contact Catherine Reilly-Cooper, Head of Supported Housing on 0161 238 7654. Vacancy Reference Number: 80958 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application. A list of all roles available can be located at: <a href="http://www.creativesupport.co.uk" target="_blank">www.creativesupport.co.uk</a> Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications. For role or application queries please email <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Supported Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Manchester team. We have an exciting opportunity for an Recovery Coordinator to join our Manchester Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Manchester service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Location: Manchester Full Time Hours: 37.5 per week Full time Salary Range: £27,449.53 - £31,529.41 Dependent on experience, pro rata for part time hours Contract Type: 12 months fixed term contract Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 11/2/2025 Closing Date 31/1/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Shima Mohebi | <a href="mailto:Shima.Mohebi@cgl.org.uk" target="_blank">Shima.Mohebi@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at The Cedars in The Malpas The development itself is home to a close-knit community, with just 2 one bedroom and 19 two bedroom apartments exclusively for those over 60. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

We are currently recruiting for a Sales Executive for new homes based in Manchester on a temporary contract.The pay rates for this role are £16.90 PAYE / £20.88 Umbrella –The ideal candidate must be an experienced sales exec from either new homes or shared ownership (preferably experience in both) working hours will be Sunday to Thursday 10am-6pm.To be responsible for front line sales performance for Shared Ownership and any other sales related products offered.– Deliver sales performance to individual targets to ensure reservations achieved from plan and stock– Close liaison with the Customer Service Team, Marketing team, Sales Progression team, After Sales team, independent mortgage advisers, solicitors, Service Charge team and Housing Management on all sales related matters.– Close and efficient management of sales leads ensuing high levels of customer satisfaction.– Excellent conversion rates from sales lead to reservation– The ability to keep sales to tight time frames for processing– To be expert in the sites and locations to inform and promote our developments, locations and wider communities– To be expert in our specification and product to inform and sell to customers with the ability to understand plans and property technical information and be able to sell accurately from plan– Ensure customers are assessed for eligibility and affordability in line with Homes England’s Capital Funding Guide/s and all compliance and regulatory requirements are met to audit standard for shared ownership, or any other products.– To ensure all sales pack and legal requirements are in place prior to launch– The ability to explain to customers – service charges, estate charges, ground rents, stamp duty and the responsibilities and obligations associated with different products– The ability to be able to explain freehold and leasehold terms and conditions and talk through the conveyancing process and guide buyers through the customer journey– An ability to assess applicants and qualify their eligibility on different terms depending on the sales product– To be responsible for all delivering sales in line with industry regulations such as fraud, money laundering, GDPR and property miss-descriptions– In some cases to be responsible for negotiating the optimum price within pre-set marginsIf this role is of interest to you please apply today or get in touch!

New Homes Sales Executive

Unqualified Teacher - Independent Living Skills Who are Fair Ways and what do we stand for? Fair Ways is a leading children's services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year. Fair Ways is a great place to work. We are a team. We care about each other and are all committed to making a change to the lives of the young people and service users in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation and we celebrate them by shouting it from the rooftops! Where and when do we need you? Fair Ways are looking for an unqualified teacher specialising in Independent Living Skills, to work as part of our fantastic teaching team at our specialist Autism School located at our new Eastleigh campus. We strongly believe in creating a person-centred programme to meet each child's needs adapting a unique 'autistic curriculum'. This not only captures the pupil's learning needs but also addresses social, emotional and communication needs of children and young people with autism, and nurtures their independence and well-being. Students are placed with Fair Ways when most other mainstream or specialist schools have been unsuccessful. As such, they are likely to have been out of education for a long period of time, having exhausted multiple placements. As an unqualified teacher at our school you will be involved exciting and rewarding things like: <ul><li>Individualised lesson planning, delivery of lessons, marking of work and knowing when and how to differentiate appropriately using approaches which enable students to be taught effectively.</li><li>Helping young people draw up action plans for employment, education and training and support them to achieve these goals. This will include a high standard of planning and delivery of the programme whilst supporting the individual needs of the student</li><li>Participating in the completion and monitoring of all student assessments and being accountable for student's attainment, progress, and outcomes with your subject area.</li><li>Supporting the implementation and delivery of each students Individual Education Plan (IEP) and Personal Education Plan (PEP) by providing relevant data to monitor progress, set targets and plan lessons.</li><li>Liaising and negotiating with Employers, Colleges, Universities, and training providers to provide the best opportunities for our students.</li><li>Demonstrating an understanding of, and a willingness to learn, how the young peoples' early life experiences and how such experiences may result in, or contribute to, severe challenging behavior.</li><li>Recognising and accepting the possible need to intervene using positive handling strategies in order to make incidents safe, and to work as part of a consistent team.</li></ul>Successful candidates will be working a 37.5 per week, term time only. All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways. You and your specialisms Teaching roles within our frontline services help achieve our mission of making a difference through passionate care, support, and education. To support this, you will be required to have, or be working towards a minimum of the following qualification levels: <ul><li>To be qualified to a minimum of A Level or equivalent within a relevant subject area, ideally with experience within the education sector.</li><li>To possess an understanding of legislation relevant to education and child protection policies and procedures.</li></ul>Let us look after you! At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team: <ul><li>Exciting Opportunities: Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.</li><li>Work-Life Balance: Enjoy a Holiday Accrual Scheme and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.</li><li>Health and Support: Benefit from Simply Health, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay - The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.</li><li>Growth and Development: Unlock your potential with our Education Grant, offering funding for accreditation up to master's level. Engage in leadership courses to enhance your skills and progress in your career.</li><li>Wellbeing Matters: Experience team-building days, summer festivals, and well-being initiatives, promoting a positive work environment. Take advantage of discounted gym memberships and a cycle-to-work scheme to maintain a healthy lifestyle.</li><li>Recognition and Rewards: Be appreciated for your dedication through annual Staff Awards and Long Service Awards. Build a secure future with our pension scheme and gain eligibility for a Blue Light Card.</li><li>Supportive Community: Be part of our diverse workforce that embraces all communities. We value your unique perspective and encourage you to contribute to our inclusive and vibrant culture.</li></ul>*Benefits may differ dependant on contract type. Become a part of our community - We can't wait to meet you! If you're passionate about making a difference and are ready to embark on an incredible journey, apply today and be a part of something amazing at Fair Ways. Join our team and help shape brighter futures!

Unqualified Teacher - Independent Living Skills

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

Are you a Property or Housing Surveyor ready to take the next step in your career or a Senior Surveyor looking for a change and a new challenge? If you have experience in Social Housing we could have your next role... The Role You'll lead a team responsible for delivering professional asset management services. From stock condition surveys to energy performance assessments, your work will ensure the properties meet Decent Homes and energy performance standards. How will you do this? By gathering and validating property data, developing survey programs, and ensuring compliance with housing standards. Overseeing property condition data collection and validation to enhance asset management, providing technical guidance and ensuring quality assurance for survey processes, collaborating with stakeholders to deliver value for money and operational excellence, and acting as a mentor to develop team capabilities while driving innovation. Important Stuff Location: Warrington Salary:£48,422 Benefits: Generous holiday with buy &amp; sell scheme, Pension, Life Assurance, Employee Discounts, Access to funding enabling study for professional qualifications &amp; More! To Apply? <ul><li>Professional qualification in construction or a related field (Level 4 or equivalent) Membership or progression toward CIOB, RICS, or equivalent technical qualifications is desirable.</li><li>Proven experience in managing technical staff</li><li>Strong knowledge of construction legislation and health &amp; safety standards.</li><li>Proactive approach to value for money and risk management.</li></ul>Feel you fit the bill? Apply today!!

Senior Property Surveyor (Social Housing)

Are you a Property or Housing Surveyor with experience in Social Housing? Look no further, we could have your next role.... What you'll do You'll deliver a range of professional asset management surveys, including stock condition, asbestos re-inspections, and energy performance assessments. Your expertise will help validate future investment needs and ensure compliance with housing standards, including Decent Homes and HHSRS. Collaborating with stakeholders, you'll provide technical advice, maintain accurate records, and contribute to high-quality service delivery. Important Stuff Location: Warrington, with travel to other locations as required. Salary: £38,484 Benefits: Generous holiday with buy &amp; sell scheme, Pension, Life Assurance, Employee Discounts, Access to funding enabling study for professional qualifications &amp; More! To Apply? <ul><li>Strong knowledge of construction legislation and health &amp; safety standards.</li><li>Proven experience conducting building surveys and analysing property conditions.</li><li>Excellent stakeholder management skills .</li><li>A proactive approach to providing value for money and contributing to risk management.</li></ul>Think you'd get on like a ''house on fire'' in this role?? Go on and apply today!

Property Surveyor - Social Housing

About Us Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen's Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. At a certified Great Place to Work® you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Our growing business needs an experienced and outcomes-focused Learning &amp; Development Advisor. You will be professional, clear thinking, positive under pressure and results driven, with a 'can do' attitude that inspires respect from other leaders and professionals. We are looking to recruit a colleague who works well with others and shares the Company's core professional values of innovation, excellence, and integrity. Personal Qualities <ul> <li>An engaging and inspiring communications style and relationship management approach that is friendly and approachable and connects with a wide audience, from graduate associates to board level executives, senior clients, and external stakeholders.</li> <li>A passion for helping people learn and grow and a positive, open personality with a "can do" attitude.</li> <li>Thoroughness and a meticulous attention to detail.</li> <li>Ability to remain calm and confident, responding logically and decisively under pressure in a fast-paced, growing organisation.</li> <li>Inquisitive, using critical thinking to ask lots of questions and comfortable with being challenged.</li> </ul>Key Accountabilities and Responsibilities Your role as a Learning &amp; Development Advisor is to work within a growing People Services team alongside our Senior Business Leaders helping to engage and develop our high performing teams based in our offices in Manchester, London and Edinburgh. You'll have the opportunity to progress your career to more senior levels within an expanding organisation, supported by our Career Development Coaching and Mentoring framework. You will also be excited by the opportunity to: <ul> <li>Work with our business and technical experts to develop creative and engaging face to face and e-learning training modules, using innovative ideas and our modern and flexible Leaning Management System to bring training sessions to life, gathering feedback and continually improving the value of our training to the business.</li> <li>Be a trusted learning expert for our business, including championing our staff development programme with staff, potential hires, alliance partners and clients.</li> <li>Take responsibility for the continuous investment in our people by owning the full learning cycle of InformedACADEMY© (our in-house staff development programme), supporting our people and our clients to build the skills, capabilities, and insights they need to be successful in their roles and to stay ahead in a rapidly changing digital world. This includes supporting staff through our Career Development framework, covering responsibilities, accountabilities and learning pathways.</li> </ul>Requirements <ul> <li>Demonstrable experience in supporting Learning and Development initiatives ideally within a professional services organisation.</li> <li>Proficient at managing and maintaining Learning Management systems and ensuring training records are kept up to date for accurate data collection and reporting.</li> <li>Experience working with Senior Leaders who are responsible for business change.</li> <li>Current knowledge of effective learning and development methods.</li> <li>Commitment to Continued Professional Development with a strong business acumen and solid relevant experience of relationship building and implementation of learning interventions.</li> <li>Understanding of different learning styles and methods, design, and delivery experience.</li> <li>Experience in evaluating and assessing the effectiveness of learning programmes </li> <li>Ideally CIPD qualified or an equivalent qualification, however, we are also willing to support the right candidate in achieving an appropriate qualification. </li> </ul>Benefits Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits. These can include: <ul> <li>InformedACADEMY© - We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.</li> <li>Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support and physical health support.</li> <li>Hybrid working*</li> <li>Private Health Care Cover*</li> <li>Generous life assurance cover*</li> <li>Gym Membership*</li> <li>Monthly office lunch</li> <li>Onsite massage sessions</li> <li>25 paid working days holiday per year plus bank holidays*</li> <li>Sabbatical Leave Scheme*</li> <li>Enhanced Maternity Leave and Pay*</li> <li>Enhanced Paternity Leave and Pay*</li> <li>Company Pension Contribution</li> <li>Profit Share Scheme*</li> <li>Payment of professional subscriptions</li> <li>Generous referral scheme with no limits on the number of referrals</li> <li>Salary Sacrifice scheme*</li> </ul>*Qualifying period applies Culture We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian. We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times. We're a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important. Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of. We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.

Learning and Development Advisor

Job Title: Senior Residential Practitioner - Children's Home Where you will be based: Walkden, Greater Manchester The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Medium-sized</li><li>Type: Private</li><li>Number of children's homes in the group: 5+</li><li>Other services they offer: Residential care, Educational support, Therapeutic services, Support Living </li><li>Company Ofsted track record: Good across all homes and striving for Outstanding</li><li>Growth Plans: Currently expanding their services to support more children and young people across The North East and North West</li><li>Ethos / Values: Dedicated to providing the best possible outcomes for children, promoting a nurturing and supportive environment</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: Condensed shifts of two days on, four days off.</li><li>Sleeps: Included in the condensed shift pattern Approx 6 to 8 Sleeps per Month paid at £52 per sleep</li><li>Salary: £14.50 per hours Total take-home upto £41,184pa</li></ul>Other benefits: <ul><li>Excellent health and wellbeing benefits</li><li>Discounted gym memberships</li><li>Auto-enrolment into the Company pension scheme</li><li>Additional leave at 2 years and 5 years of service</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Senior Residential Practitioner

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

18 Jobs in Sandbach CW11, UK