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The vacancy Contract: Permanent, part-time (18.75 hours per week, spread over 4 days Monday-Friday) Base Location: Shrewsbury, SY1 4FP (brand new scheme opening 2025) Application Closing Date: Tuesday 28 October 2025 Interview Date: Thursday 6 November 2025 (in Shrewsbury) Are you passionate about supporting adults with mental health needs to live independently? Do you want to launch a new and exciting scheme, shaping a service from the very beginning and making a real difference from day one? If so, we'd love to hear from you. We're opening a new mental health scheme (not learning disabilities) in Shrewsbury, this December. As our housing enabler, you'll deliver high-quality housing management, support commissioning activity, and empower customers to thrive in a safe, supportive community. What you'll do: <ul> <li>Provide a high-quality housing management service, ensuring the scheme is safe, well-maintained, and welcoming</li> <li>Support customers to understand their responsibilities, access benefits, and connect with care, support and welfare services</li> <li>Manage voids and lettings, ensuring new customers have everything they need for a successful start</li> <li>Be a visible, positive presence in the local community, promoting and encouraging customer engagement</li> <li>Work flexibly and independently, including lone working, and collaborate with partner agencies and professionals</li> <li>Use your initiative to solve problems, manage disputes, and help customers overcome challenges</li> <li>Support commissioning processes and partnership working to ensure the scheme meets local needs.</li></ul>What you'll bring: <ul> <li>Solid knowledge and understanding of housing management and commissioning (essential)</li> <li>Experience working with adults with mental health needs</li> <li>Excellent organisation and IT skills (comfortable with mobile devices and admin systems)</li> <li>Experience of working with a range of organisations and professionals including commissioners, care providers and social work teams</li> <li>Curiosity and confidence to have honest conversations, even when they're difficult</li> <li>The ability to see the best in people and coach them to achieve more</li> <li>Tenacity and resilience - doing what it takes to achieve the right outcome </li> <li>A track record of being self-motivated, flexible, and able to manage your own workload</li> <li>A strong, positive attitude even when the going gets tough. </li> <li>A passion for community engagement and empowering others</li> <li>Full UK driving licence and access to a vehicle (essential for assessments and office visits).</li></ul>In a nutshell, we're looking for someone who believes in people and their potential to achieve more. You must be approachable and flexible, willing to have honest conversations that move people to action, and have excellent time management skills - able to juggle conflicting priorities and still achieve results. The role requires an Enhanced and Adult Barred List DBS check. Why join us? By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community-focused services across the Midlands and South West. We have a local approach, all backed by the scale and ambition of the Bromford Flagship group. Join us to help create communities where people can feel secure, and thrive. For more information, please refer to the full job description attached to this advert. Apply by Tuesday 28 October 2025 (in Shrewsbury). Interviews will be held in Shrewsbury on Thursday 6 November 2025 (in Shrewsbury) 2025. About us We're part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (<a href="https://www.bromford.co.uk/careers/working-for-bromford/" target="_blank">https://www.bromford.co.uk/careers/working-for-bromford/</a>). We're a place for people determined to make a difference. Bromford. A place to make your own. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Supported Housing Officer (Housing Enabler)

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Location: Shrewsbury Office Grade: Grade 7 (SCP12-17) Hours: 37 per week (Monday-Friday) 3-days office working, and 2-days home-working. Position: Permanent We are seeking a proactive and customer-focused Lettings Officer to join our team. We manage over 4,100 homes across Shrewsbury, Oswestry, and Bridgnorth, delivering high-quality housing services and supporting vibrant communities. Main Responsibilities: <ul><li>Manage housing allocations and tenancy terminations within a designated area.</li><li>Provide advice and support to tenants, ensuring properties are allocated efficiently and to the highest standard.</li><li>Develop marketing materials to advertise homes and support customers through the onboarding process.</li><li>Assess housing applications in line with policies, taking a risk-based approach to ensure sustainable tenancies.</li><li>Work collaboratively with colleagues, neighbourhood teams, and the Local Authority to coordinate lettings, including new developments.</li><li>Maintain high data quality in housing systems and ensure compliance with all relevant legislation.</li></ul>Key Skills &amp; Experience: <ul><li>Minimum of 5 GCSEs (including English &amp; Maths) and a full UK driving licence.</li><li>Experience in housing or a customer service environment is desirable.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in IT systems and data analysis.</li><li>Compassionate approach to customer service, with knowledge of safeguarding policies.</li></ul>Benefits: <ul><li>Flexible working hours scheme.</li><li>Annual leave starting at 28 days, rising to 33 days after 5 years' service, plus bank holidays and concessionary days.</li><li>Mileage reimbursement for business travel.</li><li>Supportive team environment and opportunities for professional development.</li></ul>Special Conditions: <ul><li>The role may require occasional evening work and lone working.</li><li>Access to a suitable vehicle with a full and valid UK driving licence is essential.</li></ul>If you are passionate about making a difference in local communities and have the skills to deliver excellent housing services, we would love to hear from you. Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Lettings Officer

The vacancy An opportunity has arisen within the Independent Living Team for the right individual to manage a sheltered scheme in Ludlow. We are seeking someone who is experienced, highly motivated, who has excellent communication skills and is a real people person. The successful applicant will be responsible for delivering intensive housing management for an Independent Living scheme in Ludlow over two, three or four days. Shortlisting date: 22 October 2025 Interview date: 24 October 2025 This role will be subject to an enhanced DBS check. About Connexus Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

3 Jobs in Shrewsbury, UK