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Job Title: Community Engagement Officer Location: Shrewsbury &amp; Oswestry Contract: Full-Time Salary: £28,000 - £32,000pa ABOUT US Radfield Home Care is a proudly family-owned domiciliary care provider committed to delivering exceptional, person-centred support for older people who wish to remain in the comfort and familiarity of their own homes. With a strong reputation for quality, compassion, and professionalism, we work in partnership with clients, families, and healthcare professionals to ensure each person receives tailored, high-quality care.JOB PURPOSE The Community Engagement Officer plays a vital role in driving the growth and visibility of Radfield Home Care across North West Shropshire. Representing our values-driven, family-focused ethos, you will build meaningful relationships with individuals and organisations that share a passion for delivering exceptional care. You will be responsible for developing and maintaining strong community connections in the area, promoting our services, identifying new client opportunities, supporting local recruitment activity, and championing our BeThere movement. You will help expand Radfield's presence into new territories, ensuring our brand is recognised, trusted, and understood within the local community. This role is ideal for an outgoing, confident individual who thrives on variety, enjoys meeting new people, and excels in building relationships from the ground up. Candidates with experience in retail, retail management, recruitment, sales, marketing, or community-facing roles are particularly encouraged to apply.SKILLS, KNOWLEDGE &amp; QUALIFICATIONS Essential • Minimum 3 years' experience in a similar role (marketing, sales, retail, operations, recruitment, or training). • Confidence and enthusiasm for networking within the local community. • Basic understanding of personal care compliance and CQC regulation. • Strong relationship-building skills with the ability to quickly establish rapport. • A positive, energetic "people person" capable of motivating and influencing others. • Self-motivated, professional, and comfortable working independently. • Competent user of Microsoft Office, Google Suite, CRM systems, and web-based platforms. • Full driving licence and access to a vehicle. Desirable • Experience engaging with diverse stakeholders in sales, recruitment, people management, or similar fields. • Previous experience within the home care sector. • Experience in a supervisory or management position. • Experience using social media for brand awareness or recruitment campaigns.MAIN RESPONSIBILITIES • Build, nurture, and maintain strong community relationships both in person and virtually to support business growth. • Confidently network with stakeholders via face-to-face meetings, telephone, email, and video calls. • Deliver engaging talks, presentations, or workshops on key ageing subjects (e.g., Dementia, Nutrition &amp; Hydration, LGBT+ inclusion). • Support marketing activity, including social media management and community-based campaigns. • Use IT systems effectively, including Microsoft Office, Google Suite, Zoom, Microsoft Teams, and CRM databases, with the ability to adopt new tools when needed. • Use data and analytics to inform decision-making and communicate insights clearly. • Communicate confidently and professionally, demonstrating strong verbal and written skills. • Manage multiple workstreams with excellent organisation and prioritisation. • Work independently, using initiative and demonstrating resilience when faced with challenges. • Work flexibly to meet the needs of the business, including occasional weekends or evenings where required. • Maintain accurate CRM records and follow up on engagement opportunities. Department Care Operations Role Care Assistant Locations Shrewsbury &amp; Oswestry (Shropshire) Yearly salary 28,000 - 32,000

Community Engagement Officer

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Grade 9 (SCP 23-25) | Permanent | 37 hours per week Based in Shrewsbury (travel across Shropshire required) Help create quality homes and vibrant communities STAR Housing (Shropshire Towns &amp; Rural Housing) manages around 4,100 homes across the Oswestry and Bridgnorth areas. We provide repairs, tenancy management, lettings and housing support services to residents. Our vision: "Listening to our residents, together we create quality homes and vibrant communities." What you'll be doing • Be the main front-line contact for tenants and residents in a designated patch, providing a high-quality, customer-focused housing management service. • Carry out proactive estate and tenancy management including audits, inspections and monitoring of estate services. • Resolve neighbourhood issues using negotiation and mediation; manage neighbour disputes. • Investigate anti-social behaviour/harassment cases, gather evidence and take appropriate tenancy enforcement action (including legal/court activity where required). • Support lettings and allocations processes to minimise rent loss and ensure policies and procedures are followed. • Identify and work with partners to provide support for vulnerable tenants, working within safeguarding requirements. • Manage caseloads, maintain accurate records and update systems; provide monthly performance information. What we offer • Local Government Pension Scheme (LGPS). • Annual leave: 28 days rising to 33 days after 5 years (plus bank holidays and Christmas closure arrangements). • Flexible Working Hours Scheme. • Mileage reimbursement at 45p per mile for STAR Housing business travel. • Training and development in a supportive team environment. Essential information • Access to a suitable vehicle for work and willingness to travel across Shropshire. • DBS check required (with repeat checks at predetermined intervals). • Normal hours: 8:45am-5:00pm Mon-Thu and 8:45am-4:00pm Fri (occasional evening work may be required). Ready to apply? Salary: £34,434-£36,363 Closing date: Sunday, 8 February 2026 Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Housing Officer Neighbourhoods

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Permanent | 37 hours per week | Salary: £48,000 Based at Ptarmigan House, Shrewsbury (travel to STAR homes required) Lead excellent tenancy and neighbourhood services - and be STAR's safeguarding lead STAR Housing is seeking an experienced Neighbourhood Manager to lead and manage tenancy and neighbourhood management services across all areas of our operations. This pivotal role drives performance, ensures legal and regulatory compliance, and leads service improvement - with organisational responsibility for safeguarding. Reports to: Head of Housing | Responsible for: Housing Officers Key responsibilities • Lead, develop and performance-manage geographically dispersed Housing Officers; set objectives, appraise performance and build a high-performing, customer-focused culture. • Oversee tenancy management including tenancy audits/check-ins, breaches, abandoned properties, succession, enforcement action and (where required) court attendance. • Manage neighbourhood services: inspections (including block checks and fire safety compliance), community engagement and environmental improvement initiatives. • Lead on community safety, ASB and domestic abuse case oversight; work with partners (police, social services, community safety) to achieve timely, sensitive outcomes. • Act as STAR's safeguarding lead: ensure staff training, robust referrals tracking, multi-agency working and up-to-date policies and procedures. • Ensure compliance with housing legislation and Regulator of Social Housing standards; act as a key point of contact for audits/inspections and support access for property safety works. • Manage the Neighbourhood Services budget; monitor expenditure, deliver value for money and report financial and performance outcomes to SMT. • Lead continuous improvement projects, using data and resident feedback to streamline processes and improve resident experience. What we offer • Local Government Pension Scheme (LGPS). • Annual leave: 28 days rising to 33 days after 5 years (plus bank holidays). • Mileage reimbursement at 45p per mile for business travel. • Supportive leadership team, opportunities to lead improvement and shape services. Essential information • DBS check required. • Access to a suitable vehicle and flexibility to work occasional evenings and attend meetings/events as needed. • May participate in duty officer on-call rota (as part of a rota). Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Neighbourhood Manager

Sales &amp; Service Administrator - Social Housing Department: Customer Experience Employment Type: Permanent - Full Time Location: Telford Reporting To: Vinnie Jagpal Description At Reconomy Connect, we're changing the way the world thinks about waste. By bringing together several of Reconomy's market-leading brands and specialist services, we're leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change. The Head Office of the Recycling Loop, in Telford you'll join over 300 colleagues who are all working toward one shared goal: a world without waste. Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions. Our success is built on four core values: <ul><li>Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. </li><li>Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. </li><li>Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. </li><li>Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. </li></ul>About the role We're looking for a Sales and Service Administrator to join our Social Housing team, where you'll play an important role in supporting customers, suppliers and colleagues across the business to deliver a great service every day. You'll be responsible for processing supplier information, keeping our systems accurate and up to date, and responding to queries in a timely and professional way. A key part of the role is building strong relationships with our customers and supply chain partners, particularly when managing invoice queries by taking ownership to ensure issues are fully investigated and resolved, identifying root causes and training opportunities to support the business processes. As part of a close-knit, fast-paced team, you'll balance organisation and prioritisation to manage day-to-day tasks, handle ad-hoc requests and use your problem-solving skills to support the wider team. You will also form part of our customer service team by responding to inbound calls and emails daily as required. This role is ideal for someone who enjoys variety, takes pride in their attention to detail and feels confident working under pressure while maintaining a positive, customer-focused approach. What we need from you You don't need to tick every box, we're looking for the right attitude and transferable skills: <ul><li>A friendly and professional communication style, with confidence working with customers and suppliers. </li><li>Good organisation skills and the ability to juggle priorities in a busy environment.</li><li>Strong attention to detail, especially when raising orders and maintaining system data.</li><li>A proactive mindset, with a willingness to take ownership of queries and follow them through to resolution.</li><li>A team-player attitude, while also being comfortable managing your own workload to ensure deadlines are met. </li><li>Problem-solving skills and the ability to stay calm and focused under pressure.</li><li>Be able to use Microsoft systems such as excel and word.</li><li>Flexibility to support customer service teams during peak times.</li><li>Finding the root-cause of a query and identifying any training opportunities for the business.</li></ul>Additional information <ul><li>This is a full-time role working 37.5 hours per week, Monday to Friday between 7:55am and 5:25pm, with a one-hour lunch break. </li><li>After successfully completing your 3-month probation, you'll cover a Saturday shift on a rota basis (8am-12pm) - paid as overtime. </li><li>Following probation, there's the opportunity for hybrid working, with 3 days in the office and 2 days working from home.</li></ul>What we offer <ul><li>Financial perks: Pension scheme, length of service rewards, and referral bonuses </li><li>Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts </li><li>Health &amp; wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme </li><li>Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders </li><li>Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme </li><li>Community engagement: Volunteer days and collaboration with local charities </li><li>Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options </li><li>Employee voice: Regular "My Voice" surveys and follow-up check-ins to drive meaningful change </li></ul>

Sales & Service Administrator - Social Housing

Sales &amp; Service Coordinator - Social Housing Department: Customer Experience Employment Type: Permanent - Full Time Location: Telford Reporting To: Vinnie Jagpal Description At Reconomy Connect, we're changing the way the world thinks about waste. By bringing together several of Reconomy's market-leading brands and specialist services, we're leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change. The Head Office of the Recycling Loop, in Telford you'll join over 300 colleagues who are all working toward one shared goal: a world without waste. Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions. Our success is built on four core values: <ul><li>Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. </li><li>Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. </li><li>Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. </li><li>Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. </li></ul>Whether you're starting your career or looking to take the next step, Reconomy Connect, Telford offers a dynamic, inclusive, and forward-thinking workplace where your ideas matter and your work makes a difference. About the role As Sales and Service Coordinator within the Social Housing Team, you will be working with customers to process incoming enquiries by phone or email, whilst delivering an excellent service. Establishing strong relationships with customers and supply chain partners to book in customer orders. Ensuring that the day to day runs smoothly through organisation and prioritisation of your workload while managing ad-hoc queries and using problem solving skills to create good outcomes today and even better outcomes in the future. As part of a small team, you will be in a fast-paced environment so you will need to enjoy working as part of a group while also being able to take responsibility for your own workload and build up relationships with your customers. You will need to be able to take ownership of customer complaints or queries ensuring they are investigated and resolved promptly. It's important that you work well under pressure, and have a good attention to detail, as you will raise quotations for products and services in accordance with the notified Key Performance Indicators and the customer's Service Level Agreements. What we need from you <ul><li>Enthusiastic and customer-focused, with a drive to deliver exemplary service. </li><li>Organised and proactive in managing workloads. </li><li>Creative problem-solver with the confidence to suggest effective solutions. </li><li>A team player who supports colleagues, whether in the same room or a different department. </li><li>Results-oriented, aiming for satisfied customers and achievement of KPIs. </li><li>Motivated for success, whether that's personal career growth or team achievements. </li><li>Competent in Microsoft Office applications. </li></ul>What we offer <ul><li>Financial perks: Pension scheme, length of service rewards, and referral bonuses </li><li>Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts </li><li>Health &amp; wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme </li><li>Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders </li><li>Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme </li><li>Community engagement: Volunteer days and collaboration with local charities </li><li>Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options </li><li>Employee voice: Regular "My Voice" surveys and follow-up check-ins to drive meaningful change </li></ul>

5 Jobs in Shrewsbury, UK