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Salary £90,000 and benefitsClosing date: Friday 13th December 5pm&nbsp;ARK Consultancy Limited (ARK) is a thriving business working throughout the UK, delivering a wide range of consultancy services primarily within the housing sector.&nbsp;At the core of ARK’s service provision is consultancy advice and support around clients’ property and asset management services.&nbsp;This is an exciting opportunity for a dynamic individual to join the ARK team as a member of the leadership team contributing towards the strategic direction of ARK.The Assistant Director Asset Management will be involved in delivering a wide variety of consultancy projects for clients, including strategic reviews, operational reviews, appraisal and new service delivery operating models, project management, data analysis and performance improvement activities.It is essential that the successful candidate brings a proven track record and extensive knowledge in senior related roles of housing sector asset management systems and processes, with a good understanding of current compliance and regulatory requirements.To get the full job description for this role, please visit:&nbsp;<a href="https://www.arkconsultancy.co.uk/about/work-with-us/assistant-director-asset-management/" target="_blank">https://www.arkconsultancy.co.uk/about/work-with-us/assistant-director-asset-management/</a>Please send a CV and supporting statement outlining why you are interested in this role to&nbsp;<a href="mailto:recruitment@arkconsultancy.co.uk" target="_blank">recruitment@arkconsultancy.co.uk</a>. The closing date for this role is the Friday 13th December 2024.

Assistant Director - Asset Management

Job Title: Housing Support Worker Head Office Location: Brindley Place, Birmingham Job Location: Birmingham Salary - £22,094.00 pro-rata Contract type - Permanent Working hours - Part time 21 HOURS Closing Date - 11 th December 2024 Interview Date - 8th, 9th, 10th January 2025 About the Service Our GSA refuge is for women and children who have had to flee their homes because of domestic. We provide support families with housing, welfare benefits, mental health, education, and training opportunities. Staff utilise a Support Plan to prioritise key work tasks and activities on a one-to-one basis and as a group. Staff also offer advice and information to empower and equip the women to live independently, within a safe and stable environment free from violence and abuse. Referrals are mainly sourced through the `Routes-to-Support portal managed by Women`s Aid, but the service also accepts direct referrals in line with its internal criteria. The refuge has 16 self-contained flats with a communal lounge, a communal kitchen, a children`s classroom, as well as a communal garden area. It is funded by Birmingham City Council and the property is owned by Green Square Accord. About the role The role is for those who would like to support victims of domestic abuse and their children. Primarily, you will be assisting families to source permanent housing and re-settle back into the community where they will feel safe and free from violence. We do expect the candidate to support service users in the following areas: <li>Provide support to service users to complete a housing benefit application form.</li><li>Support service users with all aspects of maintaining their tenancy, e.g. making rental payments, budgeting and managing their finances.</li><li>Liaise with our internal Customer First and arrange for void properties to be ready for re-let.</li><li>Record void vacation and re-let information manually and electronically.</li><li>Provide support to service users to complete a homelessness application, with the view of securing permanent housing.</li><li>Assist service user to collate evidence-based documentation to support their housing application.</li><li>Assist the service user with preparing for appeals where necessary.</li><li>Manage rent accounts utilising GSA`s rent accounting IT system.</li><li>Assist service users in reporting repairs.</li> Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord. About us GreenSquareAccord is one of the biggest social housing and care providers in England. We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. If you wish to apply for this role please email a copy of your up to date CV to [email protected] . It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Support worker

Job summary Are you passionate about creating positive change and empowering individuals to achieve a better quality of life? We're looking for a dedicated and experienced Recovery Coordinator to join our team. In this role, you'll deliver a comprehensive Tier 2/3 service, supporting individuals struggling with drug use as well as their families and friends. This position operates within the framework of STaRS (Staffordshire Trent and Recovery System), providing meaningful and impactful support to those in need. If you're ready to bring your expertise and commitment to this rewarding opportunity, we'd love to hear from you! Main duties of the job <ul><li>Provision of drug &amp; alcohol treatment to Service Users within the locality.</li><li>Holding a caseload of service users and being responsible for offering a range of interventions to those individuals.</li><li>Supporting service users through their treatment journey from beginning to end</li><li>Embracing the concept of recovery and demonstrating this in your clinical work</li><li>Ensuring that your work is evidence based, up to date and in accordance with current policy and legislation.</li><li>Keeping up to date and accurate records and documentation.</li></ul>About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To develop and sustain links with multi-disciplinary services including statutory and non-statutory providers of Tier 2,3,4 drug services, criminal justice services and providers of wrap around services.</li><li>To keep up to date records and information for the purpose of internal and external evaluation.</li><li>To provide information and statistics consistent with the Drug Action Team (DAT) and Inclusions requirements.</li><li>To participate in regular supervision.</li><li>To take part in annual appraisal and review based on the NHS knowledge and Skills Framework (KSF) </li><li>To attend relevant internal and external meetings.</li></ul>Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To develop and sustain links with multi-disciplinary services including statutory and non-statutory providers of Tier 2,3,4 drug services, criminal justice services and providers of wrap around services.</li><li>To keep up to date records and information for the purpose of internal and external evaluation.</li><li>To provide information and statistics consistent with the Drug Action Team (DAT) and Inclusions requirements.</li><li>To participate in regular supervision.</li><li>To take part in annual appraisal and review based on the NHS knowledge and Skills Framework (KSF) </li><li>To attend relevant internal and external meetings.</li></ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> </ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Inclusion Address STaRS, Park House 12 Park Road Cannock WS11 1JN Employer's website

Recovery Coordinator

Housing Management Coordinator Birmingham Permanent, part time (15hpw) Pay £12.61 per hour (£24,664 per annum [pro rata]) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Birmingham Universal Prevention Service. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> You'll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Based at our service in Handsworth you'll spend your time travelling around the properties in our Birmingham patch. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Team Leader - Homeless Centre Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham is attracting much publicity right now and we are keen to ensure continued service delivery to our citizens and successful decision-making - that's why we need people like you to join us in essential frontline delivery roles. An exciting opportunity has arisen to become part of the the Homeless Centre Team, providing supported accommodation to vulnerable families who are homeless. The core work of the Team is ensuring that families are provided with the relevant support to assist them in securing permanent accommodation, ensuring residents adhere to the term and conditions on their licence agreements and ensuring the buildings meet and maintain health and safety standards. In addition to supervising staff, you will provide technical support that meets with legal and service requirements, deputise for the service manager and review contractors' performance. There may be occasions where you will carry out the duties of your staff to ensure service continuity. The role involves shift working covering from 8 am to 8 pm Monday to Friday Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport. Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. For any informal enquires please contact: Suzanne Morris - <a href="mailto:suzanne.morris@birmingham.gov.uk" target="_blank">suzanne.morris@birmingham.gov.uk</a> If you do not attach your Supporting Statement, your application will not be considered. We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Interviews for this post will take place face to face. Shortlisted candidates will be provided with further information. Ref: BCC2638 Closing date: 12th December 2024 23:59 We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Team Leader - Homeless Centre

We are looking for a Social Impact Manager to join our Sustainability team based at Trinity House or Westwood on a Permanent basis.The Sustainability team is part of the wider Strategy and Innovation function, and relationships with teams across the UK, wider E.ON Group and externally are key to informing our activity and providing oversight. The Sustainability team provides leadership on social, environmental and governance reporting and strategic approach. Social Impact Manager Here's what you'll be doing <ul> <li>Inform the social impact ambition for E.ON in the UK and unlock opportunities to enable the business to deliver the ambition.</li> <li>Provide thought-leadership to business leaders and their teams, enabling them to identify and articulate the social impact of their activities, investments and initiatives to their key stakeholders.</li> <li>Set up strategic steering to ensure prioritisation and coordination across the E.ON UK social impact community, for example Social Value Delivery Managers, Business Development, Supply Chain and Legal.</li> <li>Represent E.ON UK in social impact forums and communities and collaborate with third parties on insight and research to inform future innovation.</li> <li>Explore and project manage external partnerships and opportunities which amplify our social value impact and hold up a mirror to our plans and performance.</li> <li>Lead on a market review of social impact frameworks to support monitoring, optimisation and communication of performance of our social impact portfolio in the UK, ensuring efficient and consistent implementation.</li> <li>Develop E.ON UK's social value policy and principles to support business growth.</li> <li>Manage the UK's contribution to E.ON SE's reporting on social topics and Human Rights, encompassing reporting and assurance, supporting wider ESG reporting and assurance.</li> <li>Manage social inputs to projects and answer questions arising from requests by Group Sustainability, Group ESG Reporting, Group Internal Controls, Group EIS Functions and other central functions.</li> <li>Support the PR and GtM strategy to position E.ON as an industry leader for social impact.</li> <li>Lead a high-quality social impact team and continually develop their skills.</li> <li>Support wider sustainability communications, engagement and learning activities.</li></ul>What we need from you <ul> <li>Experience of social impact or clear transferable skills, including from leading senior level cross-functional projects with a social value impact.</li> <li>Excellent communication skills with the ability to influence and inspire action among colleagues and stakeholders at all levels.</li> <li>A comprehensive understanding and passion for all matters relating to social impact and its importance in our commitment to delivering the energy transition where no one is less behind.</li> <li>Strong analytical (qualitative and quantitative), critical thinking and conceptualisation skills.</li> <li>Ability to mobilise and lead cross-functional teams including where you do not have direct authority, collaborating effectively.</li> <li>Ability to cope with multiple competing priorities, and deliver to tight timeframes.</li> <li>Drive for excellent performance, high self-motivation, ability to work without close supervision.</li></ul>Desirable skills <ul> <li>High appetite for change and tolerance for ambiguity.</li> <li>Good cross-industry knowledge with ability to apply insight from other sectors.</li> <li>Strong and relevant external networks.</li> <li>Experience setting up new teams and initiatives.</li> <li>Experience and knowledge of wider sustainability topics.</li></ul>Here's what you need to know <ul> <li>Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022!</li> <li>As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.</li> <li>We realise the best people bring their energy at different times, so we're happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.</li> <li>As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.</li> <li>We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. </li></ul>At a glance Reference no.: 232956 Closing date: 11/12/2024 Salary: Competitive Get in touch For more information about the role please contact <a href="mailto:joanna.waldron@eon-uk.com" target="_blank">joanna.waldron@eon-uk.com</a> About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us <a href="http://www.eon-uk-careers.com" target="_blank">www.eon-uk-careers.com</a> #<a href="mailto:Working@E.ON" target="_blank">Working@E.ON</a> ← Find out more #OurPeople ← Find out more #EmployeeBenefits ← Find out more #ApplyHere ← Find out more Location:

Social Impact Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at our Saxon Grange development in Chipping Campden, Gloucestershire. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £ 17, 908.61 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy We're looking for someone to join us and help make a real difference! Could that person be you? Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. Working across retirement living villages in Malvern, Worcester and Ledbury you will be responsible for the day-to-day organisation and management of compliance testing, health and safety checks and customer visits ensuring the schemes are safe and meeting the needs of our customers. As a Tenancy Support Worker, you'll provide building management services and door entry intercom system monitoring. You will also report and ensure H&amp;S repairs are carried out as soon as possible or safety measures put in place, involving the Health &amp; Safety Manager where applicable, including RIDDOR reporting as appropriate, to maintain the general appearance and safety of the scheme. This role is to support the team in times of holiday, sick cover and whenever additional support is needed. The ideal candidate will be available at short notice and be flexible with shift times. In return, you will have the opportunity to learn new skills and develop your experience within a supportive environment. We are dedicated to providing a warm and engaging environment for our residents and you will have the opportunity to work in an environment where you can make a real difference. Some things we need from you <ul> <li>You will be customer focused and may have experience of working with customers to solve complex issues </li> <li>An awareness of working with vulnerable Adults would be desirable </li> <li>Great interpersonal skills, and used to communicating with people from diverse backgrounds </li> <li>Keen to deliver high standards with an ability to look to improve services too </li> <li>A full driving licence is essential as you will need the use of your own vehicle available in working hours, with Business insurance cover, to be able to undertake site visits and attend other Group offices. </li> <li>An Enhanced DBS check is also required for this role. </li></ul>Check out some of our great benefits: <ul> <li>Family friendly policies, flexible working, and ability to work from home in most roles </li> <li>Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts </li> <li>Non- contributory health &amp; wellbeing plans with cashback for dental, optical, physio and complementary therapies </li> <li>Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions) </li> <li>Learning and Development opportunities </li></ul><ul> <li>Salary sacrifice electric vehicle scheme </li> <li>Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers </li></ul>If you would like any further information on the role or would like to arrange an informal chat, please feel free to contact <a href="mailto:recruitment@platformhg.com" target="_blank">recruitment@platformhg.com</a> The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Relief Housing Tenancy Support Worker

Homeless Centre Support Officer Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week About Us Helping homeless Birmingham families to build more positive futures Combine your empathy with our training to create practical support for homeless people. The challenge Homelessness can happen to anyone - and in Birmingham it's happening to more and more people. It can lead individuals and families into a cycle that can have a profound effect on all aspects of life, from physical and mental wellbeing to sustainable employment. That's why the Council has a homelessness strategy that cuts across different services and agencies. We're focused on preventing people from becoming homeless but, if they do, we aim to intervene as early as possible to limit the impact of homelessness, help people recover and make them more resilient in the future. Your role You'll support households who find themselves homeless in an emergency or crisis situation. Joining one of our homeless centres located across the city, you'll be part of a team providing a 24-hour temporary hostel accommodation service. From helping with housing benefit claim forms and making plans for moving on to new accommodation, to carrying out room inspections and safety checks, it's a varied role, responding to the needs of residents. About you Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport. Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview. You should also be ready to work shifts, including evenings and weekends, on a rota-based system. If you're passionate about making a difference for households who are homeless, we'd like to hear from you. For any informal enquires please contact: Richard Welch via email at You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Closing date 9th December 2024 Ref: BCC2654 A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Homeless Centre Support Officer

Job Description Homeless Centre Support Officer Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week About Us Helping homeless Birmingham families to build more positive futures Combine your empathy with our training to create practical support for homeless people. The challenge Homelessness can happen to anyone - and in Birmingham it's happening to more and more people. It can lead individuals and families into a cycle that can have a profound effect on all aspects of life, from physical and mental wellbeing to sustainable employment. That's why the Council has a homelessness strategy that cuts across different services and agencies. We're focused on preventing people from becoming homeless but, if they do, we aim to intervene as early as possible to limit the impact of homelessness, help people recover and make them more resilient in the future. Your role You'll support households who find themselves homeless in an emergency or crisis situation. Joining one of our homeless centres located across the city, you'll be part of a team providing a 24-hour temporary hostel accommodation service. From helping with housing benefit claim forms and making plans for moving on to new accommodation, to carrying out room inspections and safety checks, it's a varied role, responding to the needs of residents. About you Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport. Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview. You should also be ready to work shifts, including evenings and weekends, on a rota-based system. If you're passionate about making a difference for households who are homeless, we'd like to hear from you. For any informal enquires please contact: Richard Welch via email at <a href="mailto:richard.welch@birmingham.gov.uk" target="_blank">richard.welch@birmingham.gov.uk</a> You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Closing date 9th December 2024 Ref: BCC2654 A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Arden Grange, Knowle, Solihull. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £17,908.61 plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About the Team This is an exciting opportunity for an experienced and professional building maintenance surveyor seeking a new challenge to join our award winning Property Services Building Team. As part of a wider team including building surveyors &amp; M&amp;E engineers, the postholder will coordinate and deliver works through our supply chain, ensuring high standards and conformity to specification throughout. Working predominantly within the county of Warwickshire for a range of customers, the buildings we maintain include office accommodation, schools, fire stations, libraries, heritage and culture property, industrial buildings as well as farms and small holdings. This post offers challenge, stimulation and requires a self-motivated, energetic, enthusiastic and team focused person. The Building Maintenance Surveyor post is key to our continued success and your performance will directly contribute to it. Within the Building Services Team you will be working as part of a professional team of surveyors and engineers responsible for a wide range of revenue and capital projects for clients both within and external to the Council. Working from Warwickshire County Council's property condition data or to external client briefs you will be conducting site surveys, preparing specifications and tender drawings, certifying contractors accounts, instructing contractors, chairing meetings, and managing your own projects through from inception to handover, liaising with stakeholders along the way. You will be assisting the Building Team Manager in providing technical support both within Building Maintenance and to other services within Warwickshire County Council. The role requires an ambitious, qualified, and motivated building maintenance surveyor who will be provided with all the support needed to deliver a quality service Please click here for Job description and Person Specification About the Role 37 hours per week Salary £40,476 to £42,708 per annum (pay award pending) Out of hours callout &amp; standby: Approximately one weeks duty, every four to six weeks, paid at 12.5% of hourly rate. Full rate if required to work, or attend site. Generous Annual Leave entitlement - 26 days rising to 31 days after 4 years service, plus bank holidays and an additional Company Day at Christmas. Agile Working Hours and Agile Place of Work - Ability to work from home or from one of WCC's office spaces, to suit the needs of the service. Agile working is a fluid working practice, which is about finding the best way for both the individual and the organisation to work. Professional Membership fees - Payment of CIOB, RICS or similar professional membership fees. (Single membership only) Key Requirements The post holder must have excellent interpersonal and organisational skills. The postholder will be required to independently travel to various properties managed by WCC within Warwickshire County. The post holder should be qualified to HNC level or equivalent in construction. Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets. To discuss the role please contact Danny Evans (Team Manager - Building Services) - <a href="mailto:dannyevans@warwickshire.gov.uk" target="_blank">dannyevans@warwickshire.gov.uk</a> Closing date: 9th December 2024 Interview date: TBC Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Building Maintenance Surveyor

Almshouse Charities (Hull United) Kingston upon Hull - Part time ClerkThe Trustees are seeking an experienced individual to provide Clerking services to the charity.The hours and salary are negotiable reflecting experience, and a minimum of 16 hours is envisaged. Membership of the Chartered Institute of Housing would be preferred.A full job description will be provided alongside the application form on expression of interest in the position.Please contact The Chair of Trustees at Hull United Charities on 01482 323965 or by email&nbsp;<a href="mailto:admin@hullunitedcharities.org.uk" target="_blank">admin@hullunitedcharities.org.uk</a> for an application form.

Clerk

Location Birmingham, Leeds, Manchester and Winchester Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

Location: Covering - Coventry, Rugby &amp; Northamptonshire Working hours: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average 1 in 4 weeks) Salary: £26,250 You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the Midlands region and ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in Coventry &amp; Northampton so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

Role: Social Worker- Homeless Intervention Team Location: Birmingham Children's Trust Team: Homeless Intervention Team Pay: Up to £33.30 per hour Contract: Full-Time Locum OFSTED: Good In the office: Hybrid Are you a skilled and compassionate Social Worker with a strong background in working with vulnerable young people? Birmingham's local authority is seeking a dedicated professional to join our Homeless Intervention Team, focusing on supporting young people aged 16-17 who are at risk of homelessness or already homeless. Key Responsibilities: <ul> <li>Conducting Section 17 Assessments and Child in Need (CIN) plans to offer support to young people.</li> <li>Providing Section 17 and Section 20 accommodation to those in need, ensuring all statutory requirements are met.</li> <li>Working closely with families to resolve conflicts and reunite young people with their families where possible.</li> <li>Managing cases where safeguarding concerns arise, conducting strategy discussions and Section 47 investigations when required.</li> <li>Collaborating with multi-disciplinary teams to support young people and improve their housing and life outcomes.</li> <li>Ensuring all work is compliant with relevant legislation, including the Southwark Judgement and Homelessness Reduction Act.</li></ul>Requirements: <ul> <li>Minimum of 4 years post-qualification experience as a Social Worker.</li> <li>Proven experience completing Section 17 assessments, holding CIN plan, and managing Section 20 processes (including reviews, PEPs, and pathway planning).s</li> <li>Strong background in working with families to prevent breakdowns and support reunification.</li> <li>In-depth understanding of the Southwark Judgement and the Homelessness Reduction Act.</li> <li>Excellent communication, problem-solving, and case management skills.</li></ul>Benefits: <ul> <li>Opportunity to make a significant impact on the lives of vulnerable young people.</li> <li>Work within a supportive and dedicated team environment.</li> <li>Ongoing professional development and training opportunities.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.Our success comes from making your job search our top priority.Interested in learning more about the Social Worker-Homeless Intervention Team role in Birmingham? Contact Emily Cooper at 01635 226350.Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Social Worker- Homeless Intervention Team

Job Title - Support Worker Location - Chapter House - West Bromwich Hourly Pay - £12.14PH Contract type - Permanent 35 hours per week Working hours-7am-3pm or 1pm -9pmWorking 5 days out of 7 which include Bank hols and weekend About us - Chapter House is a 24 hourSupported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. GSA has policies in place that ensure each person living within their property receives the same opportunities, support and chance to better themselves and their general lifestyle. About the Service Members of staff work with the client as their `keyworker`. Clients work with their keyworker to evidence that they are meeting their support needs and that can maintain their tenancies so that they can move on to independent accommodation. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:<ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply If you wish to apply for this role please email a copy of your up to date CV to [email protected] . It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

The Vacancy Join McCarthy Stone's Talent Pool of future House Managers. McCarthy Stone, we're the UK's leading developer and manager of retirement communities, renowned for providing outstanding homes to over 24,000 customers nationwide. We have an exciting opportunity for people to show an expression of interest for future House Manager roles in an around Henley in Arden, Stratford Upon Avon, Solihul and Redditch. We are building a Talent Pool to support our vibrant Retirement Living developments. Our Talent Pool members get priority notifications when roles open in your preferred locations. where you will be the first to hear when vacancies arise in your preferred locations. Salary - £24, 333.93 (FTE) per annum, hourly rate £13.77 Benefits <ul> <li>Group personal pension</li> <li>Career development opportunities</li> <li>Life assurance</li> <li>Employee Assist Scheme</li> <li>Flexible working hours working in the most beautiful surroundings,</li> <li>Generous annual leave entitlement.</li> <li>Paid volunteering days per year</li> <li>Comprehensive Training: From first aid to Dementia Friends certification, you'll receive all the support you need to grow and excel.</li> <li>Flexible Hours: Enjoy a balanced lifestyle with a Monday-Friday, 25-hour workweek.</li></ul>McCarthy Stone invites you to join our exclusive Talent Pool for future House Manager roles in vibrant communities across surrounding areas. This is your chance to step into a fulfilling career, creating vibrant, welcoming communities for our homeowners. Are you a compassionate, organized, and proactive professional with a passion for exceptional customer service? Why Join Us? At McCarthy Stone, we're the UK's leading developer and manager of retirement communities, renowned for providing outstanding homes to over 24,000 residents nationwide. As a House Manager, you'll play a key role in shaping the experience of our residents, building meaningful connections, and creating spaces where they feel valued, connected, and secure. With our Great Place to Work certification, you'll be joining a company that celebrates excellence, inclusivity, and the happiness of both our team and residents. What You'll Do: In this dynamic and varied role, no two days are alike. As a House Manager, you will: <ul> <li>Oversee the day-to-day operations of a thriving development.</li> <li>Build and nurture relationships with residents, creating a vibrant community.</li> <li>Represent the McCarthy Stone brand, promoting homeowner events and activities.</li> <li>Provide a high standard of property management, creating a welcoming and secure environment for all.</li></ul>What You Bring: We're looking for individuals with: <ul> <li>A background in customer-focused roles and a passion for people.</li> <li>Strong organizational skills with the ability to multitask and prioritize.</li> <li>Emotional intelligence, empathy, and a proactive approach to problem-solving.</li></ul>Apply Today! By joining our Talent Pool, you'll take the first step towards a rewarding and impactful career. Applications will be reviewed as they're received, and qualified candidates will be invited to interview. Make a Difference with McCarthy Stone - Apply Now! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

21 Jobs in Solihull, UK