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About us The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you&nbsp;We’re seeking a dynamic and experienced Events Manager to lead the successful delivery of CIH’s UK-wide and ROI events programme. This role is key to driving strategic member engagement and income generation through an impactful and well-executed calendar of conferences, awards, and webinars.&nbsp;Reporting to senior management and working collaboratively across departments including business development (responsible for event income from sponsors/exhibitors), policy, marketing, and membership you will establish and embed robust processes and project management approaches to ensure consistent, high-quality event delivery. You’ll lead a remote team of content and operations specialists, champion cross-functional and department collaboration, and oversee all operational event logistics from planning through to post-event evaluation.As Events Manager, you’ll be responsible for developing attractive event programmes that provide actionable insights to our members and customers, delivering events on budget while exceeding expectations. You will manage event financials, lead risk and compliance efforts, and use data and feedback to continuously improve and innovate our events offer.This role offers a fantastic opportunity to shape CIH’s position as a leading voice in the housing sector through a strategic, cohesive, and financially viable events programme.How to applyFor an informal chat about this role, please contact Colette Norman via email –&nbsp;<a href="mailto:colette.norman@cih.org" target="_blank">colette.norman@cih.org</a>.For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications: Wednesday 13 August 2025Interviews due to take place: virtual first stage interviews - Thursday 21st August and Friday 22nd August 2025.Face-to-face second stage interviews – Wednesday 27th August 2025.&nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Events Manager

Job Details We have a fantastic and exciting opportunity for people who want to make a difference to vulnerable and elderly people in Dudley. Dudley Council is committed to ongoing improvement and achieving excellence. The service has an opportunity to work as part of a highly skilled and motivated team to install Technology Enabled Care (TEC) equipment, complete assessments, participate in our falls response service to support non-injured fallers up from the floor and work as part of team answering alarm calls, housing repair calls, Emergency Duty Team calls and other out of hours contacts for the Council. We are looking for a Community Alarm Officer to join our successful and TSA accredited Telecare Service. The service provides, installs, monitors and responds to alarm activations that enable people to remain at home, promoting independence, choice and control. The service operates 24/7 and the successful candidate must be able to work shifts that include evenings, nights, weekends and Bank Holidays as part of a rota system. You will work 22.2 hours per week over a rolling rota. The salary is £31,537 to £34,434 plus shift and weekend allowances - pro rata for part-time The successful candidate must hold a full driving licence and have use of a car, which must be insured for business use. We will also complete checks with the DVLA regarding your driving licence, MOT and insurance. The closing date is 20th August 2025 For an informal discussion about this vacancy, please contact 0300 555 2040 and ask to speak to the Team Leader or email us - Carol Moss, <a href="mailto:Carol.moss@dudley.gov.uk" target="_blank">Carol.moss@dudley.gov.uk</a> - Allan Tench, <a href="mailto:Allan.tench@dudley.gov.uk" target="_blank">Allan.tench@dudley.gov.uk</a> The Council is committed to safeguarding and promoting the welfare of vulnerable groups and expect all staff and volunteers to share this commitment Adults Enhanced DBS Check - We are committed to safeguarding and promoting the welfare of vulnerable adults; therefore, the post is subject to medical clearance and an advanced DBS check. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Community Alarm Officer 24/7 Job Description and Person Specification Employee Benefits List.pdf

Community Alarm Officer

The Vacancy Closing Date: Wednesday 20th August 2025 @ 9am Interview Dates: Monday 1st and Tuesday 2nd September 2025 (in person) We have an opportunity for a Housing Officer to become part of a unique and important customer facing service within our Communities Team. The Role There's never been a more important time to work in social housing. You will join a team who strive to sustain tenancies and create Sustainable Communities, by proactively addressing Anti-Social Behaviour and promoting community cohesion by running and developing effective community events, activities and initiatives. We are here to listen, understand and support. We expect you to be caring and compassionate when people are struggling and identify and report any concerns in relation to safeguarding and tenancy management. If you'd like to be part of a creative and proactive team, we'd love you to consider us. About You We're looking for a good communicator with the ability to adapt your communication style to suit individual needs. You may have experience of housing management; however, your attitude, values and behaviours are just as important, and you may be able to demonstrate the transferable skills we're looking for. Our customers are diverse and can be vulnerable, the role can be very challenging so you will need to have a flexible, caring, understanding, proactive and positive approach. This post requires that the job holder is subject to a DBS check at Enhanced level. You are also required to hold a current valid driving licence and have access to an appropriately insured vehicle. What We Offer We believe in rewarding our team with more than just a salary. Here's what you can look forward to: <ul> <li>32 days annual leave plus bank holidays</li></ul><ul> <li>Holiday purchase &amp; buy-back schemes</li></ul><ul> <li>Team outings with an annual team budget</li></ul><ul> <li>Electric vehicle leasing through Octopus Energy</li></ul><ul> <li>Pension scheme with SHPS</li></ul><ul> <li>Life insurance for pension members</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Mental Health First Aiders</li></ul><ul> <li>Healthcare cashback plan via Healthshield</li></ul><ul> <li>Retail discounts</li></ul><ul> <li>Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)</li></ul><ul> <li>Reimbursement for professional subscription fees</li></ul><ul> <li>Corporate Sponsorship opportunities</li></ul><ul> <li>Reimbursement for HRT pre-paid certificates</li></ul><ul> <li>Reimbursement for annual flu jab</li></ul><ul> <li>Free parking and refreshments</li></ul><ul> <li>Monthly staff compliments raffle</li></ul><ul> <li>Wellbeing calendar of events throughout the year</li></ul>Join us and be part of a supportive, forward-thinking organisation that values your voice and your contribution. Apply now and help us build better communities-one customer at a time. Bdht may exclude candidates from the recruitment process if they have attended three or more interviews in the previous year. Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. The Company BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day. Our Values Listening Fair Honest Respect Integrity Transparent Inclusive Our Benefits

Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Stourbridge service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Stourbridge Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours) Contract: Fixed term until 31st march 2026 * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 29/8/2025 Closing Date 17/8/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Donna Homer | <a href="mailto:donna.homer@cgl.org.uk" target="_blank">donna.homer@cgl.org.uk</a> | 01384426120 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

About the Team This is an exciting opportunity for an experienced and professional building maintenance surveyor seeking a new challenge to join our award winning Property Services Building Team. As part of a wider team including building surveyors &amp; M&amp;E engineers, the postholder will coordinate and deliver works through our supply chain, ensuring high standards and conformity to specification throughout. Working predominantly within the county of Warwickshire for a range of customers, the buildings we maintain include office accommodation, schools, fire stations, libraries, heritage and culture property, industrial buildings as well as farms and small holdings. This post offers challenge, stimulation and requires a self-motivated, energetic, enthusiastic and team focused person. The Building Maintenance Surveyor post is key to our continued success and your performance will directly contribute to it. Within the Building Services Team you will be working as part of a professional team of surveyors and engineers responsible for a wide range of revenue and capital projects for clients both within and external to the Council. Working from Warwickshire County Council's property condition data or to external client briefs you will be conducting site surveys, preparing specifications and tender drawings, certifying contractors accounts, instructing contractors, chairing meetings, and managing your own projects through from inception to handover, liaising with stakeholders along the way. You will be assisting the Building Team Manager in providing technical support both within Building Maintenance and to other services within Warwickshire County Council. The role requires an ambitious, qualified, and motivated building maintenance surveyor who will be provided with all the support needed to deliver a quality service. The Role: 37 hours per week Salary £41,771 to £44,075 per annum Out of hours callout &amp; standby: Approximately one weeks duty, every four to six weeks, paid at 12.5% of hourly rate. Full rate if required to work, or attend site. Generous Annual Leave entitlement - 26 days rising to 31 days after 4 years service, plus bank holidays and an additional Company Day at Christmas. Salary Sacrifice Car Lease Scheme - Access to scheme for car lease from 24-48months with option to purchase on contract completion. Agile Working Hours and Agile Place of Work - Ability to work from home or from one of WCC's office spaces, to suit the needs of the service. Agile working is a fluid working practice, which is about finding the best way for both the individual and the organisation to work. Professional Membership fees - Payment of CIOB, RICS or similar professional membership fees. (Single membership only) Key Requirements The post holder must have excellent interpersonal and organisational skills. The postholder will be required to independently travel to various properties managed by WCC within Warwickshire County. The post holder should be qualified to HNC level or equivalent in construction. For further information please see the Job Description and Person Specification Information &amp; How to Apply For further information about the role please contact the hiring manager: Danny Evans (Team Manager - Building Services) - <a href="mailto:dannyevans@warwickshire.gov.uk" target="_blank">dannyevans@warwickshire.gov.uk</a> Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets. There are multiple positions available on this advertisement, therefore please be aware shortlisting and interviews are taking placing during the advertising period. Closing date: 21st August 2025 Interview date: TBC Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Building Maintenance Surveyor

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Based at Stonebrook Way, Birmingham - covering Birmingham, Solihull and Sandwell areas £32,887 - £34,617 per year plus £600 car allowance 37.5 hours per week - Monday to Friday, 9:00am - 17:00pm We have an opportunity for a Housing Officer to join our dedicated West Midland Housing team of 7, based in the Birmingham area. The patch will cover Birmingham, Solihull and Sandwell areas but on occasion, cover may be required for the wider patch of Dudley, Walsall and the North West Leicestershire area. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. You will be working in a professional manner to resolve problems and improve services. The role involves a mix of lone working and joint working with colleagues / external partners, visiting customers in their homes and the community. The role of Housing Officer will include: <ul><li>Providing clear, proactive advice and support to tenants and leaseholders regarding their rights and responsibilities </li><li>Responding to enquiries and effectively resolving issues related to tenancies, leases, service charges, and occupancy</li><li>Playing a key role in fostering strong relationships with residents, ensuring their voices are heard and actively involving them in shaping the services and communities they live in</li><li>Monitoring the condition of properties and communal areas to maintain high standards of safety, cleanliness, and overall upkeep, ensuring residents enjoy a well-managed and secure living environment</li><li>Responding promptly to reports of anti-social behaviour and neighbour disputes, conducting thorough investigations, facilitating mediation, and taking appropriate enforcement action in line with policy and procedures</li><li>Collaborating with colleagues and external agencies and support services to ensure residents receive appropriate assistance, including safeguarding, financial support or wellbeing services</li><li>Collaborating with colleagues across service areas to support the organisation in meeting its compliance obligations, including fire safety, water hygiene, gas safety, and data protection</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions </li><li>Excellent communication and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>Excellent understanding of written and spoken English</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence and use of own vehicle for business use is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£32,887 per annum (rising to £34,617 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: Friday 22 August 2025 at 5pm - interviews week commencing 1 September 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Community Manager Objective of Role The purpose of this Community Manager (CM) role is to play a key role in the creation and delivery of a bespoke community and visitor experience &amp; engagement programme for the occupiers and visitors across 2 &amp; 3 Chamberlain Square - two landmark buildings within Paradise Birmingham. The aim is to achieve greater occupier satisfaction and establish these properties as premium office buildings with exceptional amenity and wellness space. The role will also include involvement in daily operational matters within the building, which will further support improved occupier satisfaction. Team Structure The CM will report directly to the Customer Experience Director at Bewonder*, with a dotted-line reporting relationship to the General Manager/Head of Operations (GM). They are expected to build a strong, collaborative relationship with the Property Manager, seeking guidance where appropriate. The role also involves day-to-day coordination with the Front of House and Food &amp; Beverage teams. In the absence of the General Manager, the CM will act as their deputy across both sites. Values, Vision and Culture The Paradise Birmingham brand values, asset vision, and cultural identity set the standard for how 2 &amp; 3 Chamberlain Square are experienced by occupiers, visitors, and partners. These two buildings represent the future of workplace design - blending sustainability, wellbeing and connectivity, with success being defined by how visibly and consistently this culture is reflected across every interaction, space, and service touchpoint. Working closely with the GM, you will act as a custodian of the Paradise brand and its values - ensuring that the distinct identities of both 2 &amp; 3 Chamberlain Square are understood, upheld and expressed in everything from customer service to operational delivery. You will support JLL, Bewonder*, and all service partners in aligning with this vision, helping create premium, forward-thinking, and a community-driven environment that elevates the occupier experience at every level. Measures of Success <ul><li>Occupier &amp; Visitor Satisfaction</li><li>KPI performance of service partners</li></ul>Main Duties and Responsibilities Community and Events <ul><li>Working with the GM and Property Manager, act as the lead contact and co-ordinator for marketing, communication, and events -working closely with the marketing (Bewonder*) and Food &amp; Beverage (F&amp;B) teams.</li><li>Establishing regular meetings with the main occupier representatives to develop strong working relationships and support ongoing communications on operations and events. Meeting minutes are to be captured and shared with the GM and Property Manager.</li><li>Working closely with Bewonder* and the GM to create and oversee an engaging and vibrant community/placemaking strategy targeted at connecting the customers across 2 &amp; 3 Chamberlain Square within the Paradise Birmingham Complex . This strategy may include retail experiential activation, support of local charities, networking opportunities for local businesses and wellbeing programmes for occupiers.</li><li>Work closely with the Bewonder* team, and support occupier and visitorfeedback programs and surveys as appropriate and use the feedback to inform strategy.</li><li>Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including Smart Spaces (building app). This will include daily content management.</li><li>Supporting JLL and client initiatives and projects at site level to ensure site and Company success.</li><li>Supporting the control and management of the budget assigned to events for each service charge year. Where possible, raise external revenue through events activities, supporting the F&amp;B supplier.</li><li>Maintain confidentiality of all appropriate communications and documentation.</li></ul>Operations <ul><li>Inform the GM and Property Manager of any occupier matters that may influence valuation/investment considerations, including assistance in monitoring tenants' compliance with covenants.</li><li>To support the GM and Property Manager and have a good understanding of the financial management of the property. Working with the GM on service charge budgets, monitoring of expenditure, variance reporting and year-end service charge reconciliation. Also assisting with raising and administration of purchase orders.</li><li>To have an awareness of the principal terms of occupiers' leases as they effect the facilities management of the property and the Client's obligations to provide services, including clarity on the extent of the common areas of the building.</li><li>Support JLL and the Client's programme in relation to environmental and sustainability policies, alongside ESG criteria.</li></ul>Knowledge, Skills and Experience <ul><li>Strong interpersonal skills.</li><li>Strong verbal and written communication skills.</li><li>Exceptional organisational and multi-tasking skills.</li><li>Intermediate to Advance Microsoft Office skills.</li><li>CRM experience.</li><li>Workplace app would be advantageous.</li><li>Understanding of well-being programmes.</li><li>Experience of small to medium scale event management.</li><li>A passion for customer experience.</li><li>Project management experience.</li><li>Building management/Facilities management operational experience desirable.</li><li>Innovative thinking - be different and bold in approach.</li><li>Be ambitious and commercially minded.</li></ul>Location: On-site -Birmingham, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

The vacancyLocation:&nbsp;Flexible: Tewkesbury (GL20 8ND), Wolverhampton, Lichfield,&nbsp;Chipping Sodbury or Norwich Salary:&nbsp;Circa £150,000 per annum depending on experience Additional Information:&nbsp;Car Allowance Closing Date:&nbsp;Sunday 10 August 2025&nbsp;(We reserve the right to close this vacancy early, due to volume applications).At Bromford Flagship we create communities where people can put down roots, feel secure, and thrive. With over 80,000 homes across east, central and southwest England, we’re one of the UK’s leading housing providers – and we’re just getting started.&nbsp; Our ambition is bold: to deliver 2,000 new homes each year for the next 30 years. &nbsp;We’re now looking for a&nbsp;Group Director of Customer Experience&nbsp;– a strategic, visionary leader who can shape and deliver a seamless, personalised and engaging customer journey across all channels.About the RoleThis is a pivotal leadership role where you’ll define and lead the customer experience strategy across the group. You’ll oversee a cross-functional team covering contact hubs, customer engagement, and complaints, ensuring every interaction reflects our values and commitment to exceptional service.You’ll champion digital transformation, embed a customer-obsessed culture, and ensure our services are shaped by insight, innovation, and the voice of the customer.What You’ll Be Doing<ul><li>Leading the development and execution of a group-wide customer experience strategy</li><li>Spearheading digital innovation and automation to streamline services</li><li>Overseeing a scalable omni-channel contact model across all platforms</li><li>Mapping and optimising the end-to-end customer journey</li><li>Using customer insight and feedback to drive continuous improvement</li><li>Leading and inspiring a high-performing team across multiple locations</li><li>Advising senior leaders and the Board on trends, risks, and opportunities</li><li>Ensuring governance, compliance, and financial accountability in your area</li><li>Championing diversity, inclusion, and customer involvement in service design</li></ul>What We’re Looking For<ul><li>Proven senior leadership experience in customer experience or related fields</li><li>Strong background in digital transformation, service design, and innovation</li><li>Demonstrated success in improving customer satisfaction and engagement</li><li>Experience leading large-scale change and managing complex operations</li><li>Excellent strategic thinking, stakeholder engagement and influencing skills</li><li>Commercial acumen and experience managing large budgets</li><li>Passion for customer service and a deep understanding of customer needs</li></ul>Qualifications<ul><li>Degree-level education or equivalent experience (MBA desirable)</li><li>Formal customer experience qualification or equivalent expertise</li><li>Housing or related professional qualification (or willingness to work towards one).</li></ul>This is a full-time, hybrid role, giving you the opportunity to work flexibly from home and our offices.&nbsp; Our main offices are Lichfield, Wolverhampton, Tewkesbury,&nbsp;Chipping Sodbury, and Norwich.&nbsp; You can be based at any of these locations but regular travel across the whole of our operating geography will be required.A full driving licence and a basic DBS with consumer check will be required.Why Join Us?We’re building a future where everyone has a safe, affordable place to call home. Joining us means being part of something bigger – a purpose-driven organisation where work matters, your voice is heard, and your development is a priority.We strongly recommend reviewing the full job description attached to gain a deeper understanding of the role, responsibilities, and the impact you can make at Bromford Flagship.The selection process will include two assessment stages, likely to take place in late August and early September.&nbsp; Further details will be shared with shortlisted candidates.Ready to make a difference? Apply now and help shape the future of customer experience at Bromford Flagship.Closing Date: Sunday 10 August 2025.About usWe’re part of one of the biggest housing associations in the country, <a href="https://www.bromford-flagship.co.uk/" target="_blank">Bromford Flagship</a>. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.But we’re only just getting started.Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future.With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (<a href="https://www.bromford.co.uk/careers/working-for-bromford/" target="_blank">https://www.bromford.co.uk/careers/working-for-bromford/</a>).We’re a place for people determined to make a difference.Bromford. A place to make your own.Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

Group Director of Customer Experience

About the Team: Exciting Opportunity: Homeless Prevention Advisor - Family Adolescent Support Team (FAST) We are pleased to offer an exciting opportunity for a dedicated and passionate Social Worker to join our established Family Adolescent Support Team (FAST) in a permanent, full-time role based in the East Team . FAST provides high-quality, targeted support to some of Warwickshire's most vulnerable teenagers. Our work focuses on young people and families under Child in Need plans , particularly where the primary concerns involve extra-familial harm , substance misuse , Tier 4 hospital discharges , and 16/17-year-old homelessness . We also support young people who are on the edge of care due to these complex issues. As part of FAST, you will have the opportunity to work creatively within a multi-disciplinary setting , promoting disruption to contextual risks and increasing safety for young people in their communities. You will collaborate closely with a range of multi-agency professionals , including the police, safer neighbourhood teams, youth workers, and education providers. This is a fantastic opportunity to make a meaningful impact in the lives of young people while working in a supportive and innovative team environment. Our Offer to you includes: <ul> <li> Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload. </li> </ul> <ul> <li> A Volunteering &amp; Wellbeing Day in addition to generous annual leave and an additional day at Christmas </li> </ul> <ul> <li> We also offer a Refer a Friend package scheme for some roles, Terms &amp; Conditions apply </li> </ul> About the Role: Working hours: permanent and full time- 37 hours, with flexible working options available We are recruiting for the role of Homeless Prevention Advisor in our FAST Team covering Warwickshire , based in East. We are offering an exciting opportunity for a Homeless Prevention Worker to join our FAST Team , delivering a countywide service across Warwickshire. This permanent, full-time role (37 hours per week) plays a vital part in preventing youth homelessness and ensuring that young people only enter care when it is truly in their best interests and no safe alternatives exist within their family or friendship networks. You will: <ul> <li> Conduct Joint Assessments : Work closely with Housing staff to carry out joint assessments under the Joint Housing Protocol when 16/17-year-olds present as homeless and in need of accommodation. </li> </ul> <ul> <li> Prevent Entry into Care : Collaborate with agencies to explore safe alternatives within a young person's family or friendship network, ensuring care is only considered when necessary. </li> </ul> <ul> <li> Provide Information and Access : Ensure young people are informed about where and how to access support services, helping them navigate available resources effectively. </li> </ul> <ul> <li> Deliver Training : Co-facilitate training sessions for both professionals and young people to raise awareness and understanding of youth homelessness and prevention strategies. </li> </ul> <ul> <li> Work Across Services : Build strong working relationships with district and borough councils, Safeguarding and Support Teams, The House Project, Children in Care Services, Independence Training Programmes, and Targeted Youth Support to deliver a coordinated response. </li> </ul> Salary: up to £35,235 per annum Click here to download our Why work for Us Brochure Key Requirements: <ul> <li> Relevant Experience : Experience working with homeless or at-risk young people, including care-experienced individuals and those involved in housing services. </li> </ul> <ul> <li> Knowledge &amp; Understanding : Strong grasp of homelessness legislation, prevention strategies, and the ability to assess and plan support effectively. </li> </ul> <ul> <li> Analytical &amp; Emotional Resilience : Able to analyse complex situations, manage emotional demands, and respond independently to challenges. </li> </ul> <ul> <li> Communication &amp; Teamwork : Excellent written and verbal communication skills, with the ability to work collaboratively and produce high-quality reports under pressure. </li> </ul> <ul> <li> Practical Requirements : Confident using IT systems, able to travel across the county (driving licence required or reasonable adjustments considered), and subject to a satisfactory DBS check. </li> </ul>If you want to build strong relationships and connections with families, join Warwickshire's Children and Families service. For further information please see the Job Description and Person Specification below: Homeless Prevention Advisor Working for Warwickshire - This is the difference you make: Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund . The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information: Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. To discuss the role please contact Faye Rowan <a href="mailto:fayerowan@warwickshire.gov.uk" target="_blank">fayerowan@warwickshire.gov.uk</a> Closing Date: 28th August 2025 Interview Date: Week commencing 4 th September 2025 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

Homeless Prevention Advisor

The Vacancy Are you result driven with the ability to deliver great customer service? Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. We are currently recruiting for a Lettings Officer to join our very busy Lettings team. Our aim is to provide our customers a positive journey at a stressful time. We want our customers to recommend us to everyone they know and become the landlord of choice. What could you be doing? In this role you will be balancing supporting our customers and providing exceptional service with meeting the needs of the business to reduce how long our available homes are empty and losing rental income. You will assess the applicants' circumstances and their suitability to be a customer, ensuring we are creating successful tenancies and sustainable communities. This is a role well suited to someone with drive and an ability to work in a fast-paced environment, as you will be working towards performance-based KPIs. We are offering this role on a Fixed Term Contract which will end March 2026. Some things we need from you: You will have great interpersonal skills and be able to resolve issues positively and objectively. You must be able to work collaboratively as part of the wider lettings team to achieve business objectives and meet KPI targets and deadlines. You'll be able to manage conflicting demands and confidently be able to manage your own case load to ensure your KPI's are met. You will have experience of working closely with customers in a result-driven environment and enjoy working towards performance indicators. A customer focused, positive mindset is a must along with strong organisational and decision-making skills to thrive in this busy team. Ideally, you'll come from the Housing Sector or Local Authority having exposure to lettings. Whilst this role is home based, you should have the ability to travel to Group offices and other locations for meetings as required. Our Group offices are located at Birmingham Business Park, Solihull and Central Park, Worcester. We anticipate interviews to take place on the 18th August 2025 via Teams. This role will require a basic DBS check. The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Lettings Officer

The Vacancy Platform Housing Group is a not-for-profit organisation that reinvests profits into building more homes and engaging with communities. We are looking for compassionate and reliable individuals to join our relief pool as Relief Housing Tenancy Support Workers, providing essential cover across our supported housing schemes for our residents aged 55 and over. In this flexible, relief role, you will play a key part in supporting residents to live safely and independently. The work is varied and may include responding to emergency calls, carrying out welfare checks, completing basic health and safety tasks, and ensuring general tenancy and scheme-related responsibilities are met. Shifts vary depending on need and include daytime hours, overnight sleep-in shifts (sleep in allowance of £71.77 per sleep in). You'll be expected to cover holidays and sickness with the expectation you'll be able available with notice where possible. This is a valuable opportunity to gain experience in the housing or care sector. Three Relief workers are needed to cover our three schemes in the Worcestershire area. Relief workers must be able to travel to multiple schemes within these areas. Opportunities may be available to work across Worcestershire and Herefordshire. About You You'll be flexible, dependable, and confident working independently. You'll feel comfortable supporting older people and will remain calm and reassuring in emergency situations. You'll have excellent people skills, great communication skills and ensure the best customer service is delivered to our residents. You'll have experience of working with people over 55 and have some understanding of their needs. You'll also be able to travel between the sites in Worcestershire to meet the needs of the role. In addition, you'll also be comfortable in lone working. This role will be ideal if you're looking to gain experience alongside other commitments. Please note an Enhanced DBS will be required and ability to travel across the three sites. The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Relief Housing Tenancy Support Worker Worcestershire

We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. So, who are we looking for? As Tenancy Operations Manager, you will play a pivotal role in driving operational success across a varied portfolio of residential properties - including social housing schemes, private rented, and mixed-use assets. You will lead an in-house team of 4+ tenancy professionals alongside a network of partner agents nationwide, ensuring key performance indicators such as void control, proactive/reactive maintenance, tenancy sustainment, and regulatory compliance are consistently achieved. You'll act as the primary point of contact for clients, including housing associations, local authorities, and private investors, ensuring tenancy operations meet social housing standards, including adherence to the Regulator of Social Housing (RSH) codes, Housing Health and Safety Rating System (HHSRS), and Equality Act requirements. What you'll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. <ul> <li>Lead, motivate, and develop a high-performing tenancy team, including operational coordinators, ensuring excellent service delivery aligned with social housing tenancy management principles.</li> <li>Oversee portfolio KPIs including void minimisation, tenancy sustainment initiatives, timely maintenance interventions, and compliance with statutory and contractual obligations.</li> <li>Ensure tenancy operations uphold the highest standards of social housing compliance, including tenancy audits, rent collection protocols, safeguarding vulnerable tenants, and anti-social behaviour management.</li> <li>Manage escalated complaints and resolve tenancy disputes with sensitivity and fairness, ensuring compliance with the Housing Ombudsman's complaint handling code.</li> <li>Collaborate closely with Asset Managers and social housing clients to align tenancy services with strategic objectives and social value outcomes.</li> <li>Lead the smooth onboarding and integration of new social housing portfolios, HMOs, and mixed-tenure schemes, ensuring regulatory compliance and tenant engagement.</li> <li>Oversee all core tenancy functions: applicant registration, property viewings, tenancy agreements, inventory management, rent arrears control, and deposit administration.</li> <li>Coordinate with maintenance teams and contractors to ensure health &amp; safety compliance, responsive repairs, and planned maintenance aligned with social housing standards.</li> <li>Champion a culture of tenant engagement, wellbeing, and community integration, supporting tenancy sustainment and reducing turnover.</li></ul>What you need to succeed <ul> <li>Minimum 2 years' team leadership experience in social housing tenancy management, asset management, or residential lettings operations.</li> <li>Strong knowledge of social housing legislation, including tenancy law, the Regulator of Social Housing's standards, HHSRS, and safeguarding.</li> <li>Proven track record of managing operational teams delivering high-quality tenancy services and driving continuous service improvement.</li> <li>Experience working with vulnerable tenants, applying tenancy sustainment best practices and compliance frameworks.</li> <li>Excellent communication, stakeholder management, and leadership skills.</li> <li>A proactive approach to problem-solving, risk mitigation, and performance monitoring.</li> <li>Passionate about delivering social value and improving tenant outcomes.</li></ul>Why join us? <ul> <li>Time to Recharge: 25 days' holiday plus bank holidays</li> <li>Future Security: Enhanced pension scheme based on role</li> <li>Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards</li> <li>Health &amp; Wellbeing: Medicash virtual GP, therapies, dental and optical support</li> <li>Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most</li> <li>Learning &amp; Development: Study support and access to our dedicated academy to help you grow professionally and personally</li> <li>Mental Health Support: 24/7 mental health services</li> <li>Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way</li> <li>Giving Back: One volunteer day annually to support a charity or cause close to your heart</li> <li>Reward Platform: Monthly perks how you like</li></ul>At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.

Housing Operations Manager

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp;About you&nbsp;We’re looking for a highly organised and enthusiastic events co-ordinator to join CIH’s events team and play a key role in delivering high quality events across the UK. You’ll be someone who thrives in a fast-paced environment, can manage multiple tasks with confidence and have a keen eye for detail. If you’re a natural problem solver with a ‘can-do’ attitude and a passion for delivering exceptional experiences, we want to hear from you.&nbsp;In this role, you’ll be part of an operations team responsible for the smooth running of our conferences, virtual events and awards ceremonies. You’ll take the lead on event admin, supporting marketing campaigns and liaising with internal teams to ensure everything runs on time and to budget. &nbsp;With strong communication skills and a solution-focused mindset, you’ll collaborate with suppliers, delegates and partners to build and maintain relationships.&nbsp;You must be willing to travel and support events onsite across the UK when required.&nbsp;How to applyFor an informal chat about this role, please contact Alissia Brown, customer experience manager, <a href="mailto:Alissia.brown@cih.org" target="_blank">Alissia.brown@cih.org</a>. &nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications: Sunday 10 August 2025Interviews due to take place: Tuesday 19 and Wednesday 20 August 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Events coordinator x2

Job Title: Strategic Asset Manager Location: T2 Trinity Park Working hours: 40 hours per week The Strategic Asset Manager will have oversight and ownership of the contract's constantly evolving Asset and PPM database, held within our CAFM system - Maximo. Alongside a small team of colleagues, you will co-ordinate and manage changes to the database resulting from contractual, technical and legislative changes. With c. 900 buildings, 140,000 assets and 14,000 PM to administer the role is challenging but rewarding. It is a role that requires a very high level of attention to detail to ensure that the standardisation and integrity of the Asset and PPM database is maintained throughout the life of the contract. Candidates will be required to meet the requisite vetting standards (BPSS &amp; NPPV Level 2) to work on applicable DfT sites and manage data. The Strategic Asset Manager will be ensuring that all asset data within the CAFM system (Maximo) is accurate and up to date, ensuring Planned Preventative Maintenance (PPM) plans in the CAFM system are accurate and up to date. You will report to the client in relation to assets and PPM plans, in line with contractual requirements and generate the contractual Forward Maintenance Plan (FMP) and Capital Replacement Plan (CRP) for each business unit and across the contract. You will work with operational and support colleagues to ensure that assets and Planned Preventative Maintenance (PPM) records are managed via an auditable change process that flows through to the master asset register. Additional responsibilities include: <ul> <li>Co-ordinate and manage changes to Maximo resulting from contractual, technical and legislative changes - for example, changes derived from SFG20. </li> <li>Carry out a programme of site asset validations - with all deviations highlighted and discussed with the client as required through contractual commercial processes.</li> </ul> <ul> <li>To carry out training of operational teams at site level as required, and to take part in delivering induction training in relation to asset management as part of the new starter programme.</li> <li>Comply with all current UK and European Health &amp; Safety Environmental Legislation.</li> <li>Attend client and regional internal meetings as necessary and as contractually required. </li> </ul>To be successful in this role, you will have experience in computerised PPM schedules and CAFM systems, preferably Maximo and good knowledge of mechanical and electrical building services, building fabric and the interaction between them. You will have knowledge of asset management principles and maintenance requirements as well as experience of Safety, Health, Environmental &amp; Quality systems. Additional requirements include: <ul> <li>Experience in Life Cycle Planning/Costing</li> <li>Knowledge of statutory compliance and current legislation, regulations and standards</li> <li>Good commercial and financial acumen and clear and concise oral and written communication skills</li> </ul>#FMH Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at <a href="mailto:chloe.smailes@mitie.com" target="_blank">chloe.smailes@mitie.com</a>. Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Strategic Asset Manager

Our innovation strategy is simple - We want to solve the challenges we have today as well as find answers to some of our industry's bigger long-term challenges. Whether it's delivering water that is always good to drink, reducing waste in our processes with energy efficient technologies or improving visibility of the network, our150+ strong team of innovators are working day in day out to make it happen. If you want to do more because you care, we'd love to talk to you. There really is something for everyone here. Our Strategic Asset Planning Team have an exciting opportunity to join as our new Strategic Asset manager for Waste Networks. You'll be responsible for developing and implementing asset management strategies to optimise the performance and sustainability of our assets. You'll also be involved with strategic planning, stakeholder engagement, guiding management thinking, and identifying innovative solutions to enhance asset value. This role can be based out of our office in Coventry or Derby. EVERYTHING YOU NEED TO KNOW Some of your other key accountabilities will include: <ul><li>Develop the strategic direction and implement asset class strategies, through collaboration with stakeholders. </li><li>Play a key role in the Price Review Process and own specific Business Plan Lines, focusing on specific investment programs, ensuring alignment with company goals and meeting regulatory requirements. Handle regulatory queries, reporting and data submissions.</li><li>Translate strategic plans into tangible deliverables to support short-term investment decisions through the production and review of Investment Protocols.</li><li>Utilise expertise in sewerage networks and infrastructure to inform decisions, with a key focus on storm overflows and rising mains </li><li>Ensure we have visibility of the condition of our assets drawing on connections across the organisation, supporting the Drainage and Wastewater Management Plan (DWMP) for waste networks and assisting the development of systems and processes as needed.</li><li>Provide expert advice and support on asset management issues to internal teams and external partners, working cross-functionally to link knowledge and expertise from other business areas. Stay updated on industry trends, technological advancements, and regulatory changes affecting waste networks.</li></ul>WHAT YOU'LL BRING TO THE ROLE <ul><li>Technical understanding of sewerage networks (or similar), preferably with asset management experience</li><li>Strong analytical skills with the ability to interpret complex data and make creative, strategic decisions.</li><li>Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders.</li><li>Knowledge of regulatory requirements and best practices in wastewater infrastructure management.</li></ul>Skills and Competencies: <ul><li>Strategic thinking and planning</li><li>Creative problem-solving and innovative mindset</li><li>Relationship builder</li><li>Data-driven decision making</li></ul>As travel is required, you'll also have to hold a full U.K driving licence. The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family: <ul><li>Salary Starting from £51,888</li><li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li><li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li><li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li><li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate. </li><li>Dedicated training and development with our 'Academy' </li><li>Electric vehicle scheme and retail offers. </li><li>Family friendly policies </li><li>Two volunteering days per year</li></ul>WHAT'S NEXT We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Social Housing Solicitor - Salary +Supervison bonus - Birmingham Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Birmingham

Social Housing Solicitor-Director - Salary £68K per annum - Birmingham Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K per annum - Birmingham

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Permanent 36.5 hour per week Grade 4 - £33,366 - £40,476 - Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.: . For any informal enquires please contact: Rachael Goodman - <a href="mailto:Rachael.Goodman@birrmingham.gov.uk" target="_blank">Rachael.Goodman@birrmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification 2388 Housing Officer JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

18 Jobs in Solihull, UK