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Some key information<ul><li>Permanent - Full Time Position.</li><li>37 hours per week.</li><li>£37,998 - £41,461 per annum inclusive of a renumeration package of £9,400 per annum, payable until 30 September 2028.</li><li>28 days annual leave, excluding bank holidays.</li><li>Based in Taunton, Somerset.</li></ul>What will I be doing?We’re working to improve the lives of people in Somerset – and you’ll be a key part of that.You will be leading our team of Housing Case Managers (currently a team of 8).They work in the local community, managing up to 750 homes each and building relationships with our tenants so that we can help them sustain their tenancies.The people we support can be vulnerable and have complex needs; the work that our team does has a significant positive impact on their quality of life. That, we think, makes this kind of role especially rewarding.You will be the one helping the team with advice and guidance where they need it, supporting their development and making sure the quality of work is where it needs to be.You will also be asked manage caseloads yourself from time to time (e.g., when covering for a member of your team).There is a lot of change going on here at the moment (for example, we’re adding to our housing stock through purchasing, regeneration and development) and we’re always looking for ways to improve the way we do things.There are a challenges that come with this and it’s not an environment that suits everyone. But for the right person? It could be an opportunity to gain new experiences, develop new skills and solve new problems.This is a hybrid role – some days will be spent working from home or the office and others will be spent out in the community, covering for your team and working with tenants.What kind of experience or qualifications do I need?We offer ongoing support, training and guidance to help you be the best you can be.You’ll need both the technical skills and experience needed to support your team and the management skills to ensure high levels of performance. At times, you’ll need to be able to reflect and think creatively in order to solve problems and motivate people.Given the nature of this role, it is essential that you have experience of leading a team within the Social Housing Sector.You’ll also need to be at least CIH Level 4 qualified, ideally demonstrating that you are working towards level 5.We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.What's in it for me?We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul><li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li><li>Generous annual leave allowance, with the opportunity to purchase additional leave</li><li>Staff discounts in gyms.</li><li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li><li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li><li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li><li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li></ul>Anything else I should know?When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.For an informal chat about the role, you can contact Julie Sabey via email at <a href="//CEB42F3F-F8F5-4D2C-8373-F7ED0D7C6D6D/julie.sabey@somerset.gov.uk" target="_blank">julie.sabey@somerset.gov.uk</a>.If you have all the information you need, just hit the apply button - we can’t wait to hear from you.DBS informationDBS clearance is required for this role, via the online disclosure procedure.Closing Date: 8 December, 11:59pm

Senior Housing Case Manager

Project Worker Magdalene Court, Magdalene Close, Glastonbury, Somerset, BA6 9EB £13.34 per hour 25 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, at Magdalene Court in Glastonbury. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul><li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li><li>Assessing customers' needs by writing and updating support plans</li><li>Being a first point of call to receive and direct all customer queries</li><li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li><li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li><li>Handling occasional emergency situations</li><li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul><li>Experience of working with adults who have experienced homelessness</li><li>Enthusiastic and flexible with a strong "can-do" attitude</li><li>Ability to work as part of a team and on own initiative</li><li>Strong organisational skills as well as functional literacy and numeracy</li><li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li><li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job Reference: 226056 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

2 Jobs in Somerset